The Company:
Leading medical devices supplier
Business is exceeding targets
Opportunities for career advancement
Supportive culture, a fun place to work
Invest in their staff
The Role of the Clinical Support
This role will be supporting & working within the Endoscopy Sales Team.
The team sell a range of endoscopy products
You will be the first point of contact for all customers in the SE region.
You will be provided full training within the first 4-5 weeks of starting so will be more than ready to deal with any queries that come in
Presentation of products and services to Clinicians, Unit Managers and Nursing Staff.
Education of customers and team members in the practical features, benefits, handling of product, new technologies and the techniques employed in using the equipment.
You will provide training, deal with any customer problems both internally & externally
90% of the role will be to take care of the aftersales and provide full support for the 7-year life cycle of the product & consumables
Will also get involved in trails that have been arranged
This is not a target carrying role!!
Covering London & the South East + some parts of East Anglia (Most of the business being in or around London)
Benefits of the Clinical Support
£32k-£36k
£12k Bonus
24 days holidays + public holidays
5% EE & ER pension contributions
4 x life assurance
Company vehicle - Will be Electric!! Will have to pay for the charge point themselves
Company enhanced maternity pay
Birthday leave after 5 years
Permanent Health Insurance
The Ideal Person for the Clinical Support
Ideally would like someone from a clinical/nursing background
Experience in Endoscopy would be ideal but not essential
Someone that understands how the NHS works
Experience in Critical Care/A&E Departments/Acute Settling
Looking for people that can bring something to the business and not to afraid to effect clinical change to produce better patient outcomes
Wants people that are both Patient & Customer focused
If you think the role of Clinical Support is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Servicing vehicles by carrying out checks and maintenance
Repairing and replacing faulty parts
Developing an understanding of workshop equipment, working principles and business objectives
Advising the service receptionists about required repairs and communicating with customers
Producing time and work required estimates
Maintaining repair, service records and customer information
Training:
Stellantis Apprentices will attend block release training at the state-of-the-art Stellantis Training & Development Centre in Coventry
Initially completing a 3-year nationally recognised Level 3 certification in Light Vehicle Maintenance and Repair
A fully blended programme including webinars, e-books online Stellantis learning and attended training, to progress and develop your technical competence in a safe inclusive environment
Attended training is complemented by a combination of regular coaching & mentoring visits at the workplace to review performance, portfolio progress and working relationships
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding retailer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:At Lookers you can get whatever you want, however you want it. Choose from 38 manufacturers and over 7,000 new and used vehicles.
Buy online with Click and Drive or in person with our transparent pricing. Collect or have it delivered. In addition to that, our expert vehicle technicians will Service, MOT or repair your car to the highest standard using genuine parts with Lookers signature care and attention.
From the purchase of your first car, to an executive saloon upgrade after a promotion to eventually acquiring an MPV or 4x4 when a family comes along, we’re here for you every mile.
Our dealerships offer a full range of aftersales provisions including fully stocked parts departments, vehicle servicing, MOT and accident repair facilities.
Our staff are fully dedicated, trained and experienced in their fields. They are committed to providing an excellent service to you to ensure you find your ideal car.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Servicing vehicles by carrying out checks and maintenance
Repairing and replacing faulty parts
Developing an understanding of workshop equipment, working principles and business objectives
Advising the service receptionists about required repairs and communicating with customers
Producing time and work required estimates
Maintaining repair, service records and customer information
Training:
Stellantis Apprentices will attend block release training at the state-of-the-art Stellantis Training & Development Centre in Coventry
Initially completing a 3-year nationally recognised Level 3 certification in Light Vehicle Maintenance and Repair
A fully blended programme including webinars, e-books online Stellantis learning and attended training, to progress and develop your technical competence in a safe inclusive environment
Attended training is complemented by a combination of regular coaching & mentoring visits at the workplace to review performance, portfolio progress and working relationships
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding retailer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:At Lookers you can get whatever you want, however you want it. Choose from 38 manufacturers and over 7,000 new and used vehicles.
Buy online with Click and Drive or in person with our transparent pricing. Collect or have it delivered. In addition to that, our expert vehicle technicians will Service, MOT or repair your car to the highest standard using genuine parts with Lookers signature care and attention.
From the purchase of your first car, to an executive saloon upgrade after a promotion to eventually acquiring an MPV or 4x4 when a family comes along, we’re here for you every mile.
Our dealerships offer a full range of aftersales provisions including fully stocked parts departments, vehicle servicing, MOT and accident repair facilities.
Our staff are fully dedicated, trained and experienced in their fields. They are committed to providing an excellent service to you to ensure you find your ideal car.Working Hours :Monday - Friday, between 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Customer Service Manager
Construction Equipment / Plant
RM20 1WJ - Office Location
Starting salary £35,000 per annum
Mon-Fri Day Shifts
50/50 Hybrid/Office, Matched Pension, Life Assurance, Car Allowance
Are you a motivated individual with experience managing a customer service team? If the answer is yes please read on..
We are looking for a Customer Service Manager in the South East to join a growing aftersales and service team for a market leader in construction equipment. Due to nationwide growth, the company is expanding their team. This is a full-time permanent position responsible for the management of the customer service team and is commutable from the RM20 postcode.
The Role - Customer Service Manager:
- Lead and manage a team of seven across three locations (both in person and remotely)
- Oversee ERP & CRM systems, ensuring efficiency and proper use.
- Monitor order processing from receipt to dispatch
- Drive customer portal adoption and enhance online order processes
- Coordinate with warehouse & logistics teams for smooth operations
- Analyse and manage pricing & discount structures
- Handle customer queries, complaints, and escalations
- Plan and execute seasonal promotions and campaigns
- Manage team performance, development, and remote workers
- Work with internal departments to improve customer satisfaction
- Ensure the health, safety, and well-being of the team
Key Candidate Requirements - Customer Service Manager:
- 5 years of experience in a Customer Service Management / Supervisor position
- Experience using Microsoft Dynamics CRM or similar CRM system
- Experienced in leading and motivating a team of 5 or more
- Must hold a UK driving licence and access to your own vehicle
- Excellent communication & organisational skills.
- Prepared to Travel Within the UK and potentially Europe when required
- Willingness to work in a demanding & customer-focused environment
- Ability to build & maintain employee and customer relationships.
- Good Microsoft Office Skills Excel, Word, PowerPoint, Outlook, Workday.
- Knowledge of SAP/AS400 Platforms (desirable)
The Package - Customer Service Manager:
- £35,000-£40,000 per annum
- 50/50 office-based and hybrid
- Monday - Friday Day Shifts 37.5 hours
- 33 days holiday (including annual leave)
- Up to 8% matched pension
- Company laptop and phone provided
- Car Allowance
- Life Assurance
Interested? To apply for this Customer Service Manager position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gimore 0116 254 5411 between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPDEL....Read more...
An exciting opportunity for an apprentice to work alongside qualified Honda technicians where you will be fully trained in all aspects of maintenance and repair of cars from routine servicing to electrical fault diagnostics.
You will be an Apprentice service and diagnostic car technician in a busy workshop environment.
You will carry out tasks relevant to maintaining and repairing cars
To assist qualified technicians with servicing and repairs
To observe best work practices, develop and maintain skills levels in all aspects of repair, service and maintenance of cars.
To maintain a clean and safe work environment
To maintain personal standards of dress, cleanliness and hygiene, consistent with the standards laid down by the company.
To be responsible for the safety of yourself and others, using protective equipment when required
To develop and maintain a thorough and current product knowledge.
To ensure a consistently high level of quality and workmanship
To advise the Workshop Controller or Service Advisor of any additional work necessary on a vehicle during servicing
Assistance with any other tasks as required.
Training:
Training consists of 17 weeks block training over a 3-year period with the remainder of your time being spent at a Honda retailer where practical training and guidance will be provided
You will be working towards an Advanced Motor Vehicle Service and Maintenance Technician - Light Vehicle Apprenticeship (Level 3 qualification) along with Functional Skills in maths and English at Level 2
Honda Challenge Personal Development Programme
You will also work towards Honda internal qualifications.
As part of your training, you will attend our Honda Apprenticeship technical centre in Bracknell for block release training (accommodation and transport costs will be covered by your employer)
Training Outcome:
Possible career progression opportunities include Master Technician, Service or Aftersales Department Management or even Dealership Management.
Employer Description:Stan Palmer Limited is a local family-owned motor dealer group operating from three sites at Carlisle, Cockermouth and Bolton Low Houses, Wigton. With over 50 years of experience, we have built a reputation for excellent value and friendly customer service.
We represent the Ford, Isuzu, Honda, Mitsubishi and Suzuki brands across our three sites.Working Hours :Monday - Friday (occasional Saturdays), times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,• Professional Attitude,Ability to Build Rapport,Self-Motivated,Confident,Adaptable....Read more...
Job Title: Service Administrator
Location: Basingstoke
Salary: Up to £26,000 per annum
Hours: Full-time, 37.5 hours per week
Industry: Commercial Vehicle Workshop
About the Role:
We are seeking a highly motivated and organised Service Administrator to join our busy and dynamic team in our commercial vehicle workshop based in Basingstoke. This is an exciting opportunity for someone with strong administrative skills, a keen eye for detail, and a passion for delivering excellent customer service. You will play a key role in supporting the smooth operation of our workshop by managing service bookings, liaising with customers, and maintaining accurate records.
Key Responsibilities:
- Customer Service: Be the first point of contact for customers, addressing their service needs and queries both via phone and email. Ensure high levels of customer satisfaction at all times.
- Service Bookings: Coordinate and schedule service appointments, ensuring maximum workshop efficiency.
- Admin Support: Provide essential administrative support to the service team, including creating and updating job cards, maintaining service records, and ensuring paperwork is accurate and up to date.
- Parts and Inventory Management: Assist in the ordering and tracking of parts required for vehicle servicing and repairs.
- Invoicing and Billing: Support the team in generating invoices, processing payments, and maintaining financial records related to services provided.
- Health and Safety Compliance: Ensure all service procedures comply with health and safety standards, maintaining a clean and organised work environment.
- Database Management: Keep records up to date in the service management system, tracking the progress of service jobs, vehicle history, and customer details.
Key Requirements:
- Proven experience in an administrative or customer service role, ideally in a workshop or automotive environment.
- Strong communication and interpersonal skills with the ability to interact professionally with customers and colleagues.
- Excellent organisational skills with the ability to manage multiple tasks and priorities.
- High attention to detail and accuracy in record-keeping and documentation.
- Proficient in using office software (Microsoft Office Suite, etc.) and service management systems.
- Ability to work effectively under pressure and in a fast-paced environment.
- A proactive approach and a positive attitude toward problem-solving.
Benefits:
- Competitive salary of up to £26,000 per annum.
- 37.5 hours per week with regular working hours.
- Opportunity to work in a friendly and supportive team environment.
- Development and career progression opportunities.
- Employee benefits and discounts.
How to Apply: If you are a motivated and experienced professional looking to take the next step in your career, we would love to hear from you. Please apply with your CV or call Dudley on 07485 390 942
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments
DP....Read more...
Job Title: Bus Network Planning Manager
Salary: £50,000 - £55,000
Hours: 37.5-hour week with flexibility depending on business requirements. Overtime may be required, with time off in lieu to be agreed with the Head of Commercial.
Reporting to: Head of Commercial
Job Location: Based in Oxford, with travel to other locations and depots in the surrounding areas, as necessary.
Job Purpose:
Oversee the development of efficient timetables, duties, and rotas that adapt to meet customer needs and stakeholder expectations. Ensure the Planning team provides high-quality data to the Operations, Commercial, and Finance teams to support smooth operations, data analysis, and decision-making.
Main Duties and Responsibilities:
- Collaborate with the Head of Commercial to develop proposals for the ongoing evolution of bus networks, ensuring services align with the needs of customers, local authorities, and stakeholders.
- Compile timetables that meet customer demand while supporting business and stakeholder goals.
- Develop duties and rotas in line with agreed timescales, balancing colleague needs and schedule efficiency, to thrive in a challenging labour market.
- Continuously review service performance using tools like PowerBI and CitySwift, optimizing running time and timetable simplicity.
- Work with the Head of Commercial to evaluate and configure new commercial systems as needed.
- Support the Head of Commercial in modelling scenarios for new business development opportunities.
- Identify and implement schedule efficiency improvements in collaboration with local Operations teams.
- Manage the Commercial Officer/Coordinator roles, ensuring high standards and maintaining a Continuous Professional Development plan for their technical and soft skill growth.
- Assist the Commercial and Finance teams in responding to requests for information on audits, BSIP schemes, and reporting.
- Collaborate with the Publicity and Data & Ticketing teams to share timetables and ensure BODS compliance and high-quality customer information.
- Prepare and submit Traffic Commissioner informational letters as requested by operational management.
- Serve as an ambassador for the company and the public transport sector.
- Operate in line with the companys vision and values, encouraging others to do the same.
- Undertake any other duties as requested by the Head of Commercial.
Benefits:
- Free travel
- Loyalty bonus
- Contributory pension
- Lifestyle discount scheme
- Employee assistance programme
- 25 days of holiday, plus 8 days allowance (pro-rata)
Promotion Prospects:
We actively encourage internal development and offer opportunities for advancement within the company.
Person Specification
Essential:
- Experience leading network planning and schedule changes, including consultation with Operations and Union colleagues.
- Proficiency in scheduling software (e.g., Omnibus, Hastus, Trapeze).
- Minimum of 5 GCSEs, including Maths and English at Grade C or above (or equivalent).
- Valid car licence.
Desirable:
- Degree-level qualification.
- Knowledge of the bus industry.
- PSV licence and DQC.
Special Aptitudes:
- Adaptability to different company cultures and working styles.
- Willingness to learn and attend training courses.
- Excellent written and verbal communication skills.
- Strong problem-solving ability and follow-through.
- Ability to engage with colleagues at all levels.
- Ability to remain confident, calm, and patient in a fast-paced environment.
- Structured approach to work, with the ability to prioritise and meet deadlines.
Interests:
- Passion for delivering high-quality service.
- Interest in public transport.
How to Apply: If you are a motivated and experienced professional looking to take the next step in your career, we would love to hear from you. Please apply with your CV or call Dudley on 07485 390 942
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments....Read more...
Recruit4staff are proud to be working with our client, a leading Building Services company, in their search for a Technical QA Manager to work from their Head Office in Bromborough, working across multiple projects UK wide, with regular lodging away.For the successful Technical QA Manager our client is offering:
Basic salary of up to £55,000 per annum (Negotiable depending on experience)Working hours: 40 per week, Mon- Thurs 8:30-17:00 and Fri 8:30-16:30Company PensionDiscretionary Company BonusCar Allowance24 days Holiday + bank holidaysPermanent Role
The Role - Technical QA Manager:
Working on high rise residential MEP projects for commercial customers across the UKSupervise the project delivery / QA of our in-house and sub-contract site teams, and act as the day-to-day co-ordination contact between our site teams, other trades, the office, and as required also the client/main contractor.Keep the contract management team informed of progress, changes, and foreseeable issues etcEnsure all works are compliant and installed to specification and the appropriate British/European Standards as applicable.Ensure that all contract deliverables are met, including ensuring all QA records and handover packs are complete and any agreed milestones are achieved.Ensure team focus on key points of failure and ensure risks are eliminated/mitigated. For this role, this means a particular focus on: regulatory compliance, escape of water risks, fire/life safety efficacy risks, agreed programme, and contract deliverables. Co-ordinate (and as required undertake) site quality inspection works, verify, and sign-off completed inspectionsContribute to the team as required in respect of production of technical, programme, and QA project updates and site progress meetings.Ensure personnel are suitably trained for the tasks and equipment they are using to install. E.g. Proper use of crimps etc. Perform periodic checks to ensure such technical training / good practices are being followed.Ensure materials and equipment are suitably selected, received, protected/used, and site logistics/methods suitably planned to ensure quality is not compromised at any stage. Ensure equipment is calibrated when this is required for proper use.Ensure all relevant procedures are followed, maintain site records, and assist with site auditing requirements.To stand in for Site Supervisors on an as/when basis when required to do so on site.Ensure all installations are completed in accordance with the latest drawing/specification revisions and relevant standards.Plan for and ensure ITP requirements are met and relevant notices are raised at the appropriate time, and stage sign offs are achieved as applicable.Provide post-completion defects/aftersales/call-out response support as may be required from time to time. This may include hands on work troubleshooting and solving issues, as well as resourcing and organising/supervising any remedial/repair/PPM works.Ensure NCR processes are followed, actions closed out, and lessons learnt are appropriately shared.
What we are looking for in the successful Technical QA Manager
Relevant Trade background or previous experience in similar role - ESSENTIALTime served experienced City & Guilds qualified Engineer with minimum relevant NVQ3 (or equivalent) in relevant discipline. - ESSENTIALProven track record of MEP on site supervision experience as non-working supervisor on fast pace high rise residential / student / BTR projects. - ESSENTIALSolid experience in running teams on site including new build and refurbishment site works planning/co-ordination, and driving programme on fast paced sites. - ESSENTIALPractical time-served hands-on competence in mechanical installation, commissioning, trouble-shooting, and sub-contractor management. - ESSENTIALStrong knowledge of common MEP points of failure and key risks, failure prevention/mitigation strategies, and acute awareness of the importance of timeliness and thoroughness of QA processes - in step with the build sequence. - ESSENTIALExperienced in ISO-9001:2015/ ISO-45001:2015 / ISO-14001:2018 quality management processes. - ESSENTIALSSSTS/SMSTS or equivalent - BENEFICIALPASMA, MEWP, Asbestos (non-licenced), First Aid at Work, Unvented HW, Scaffold Inspection - BENEFICIALWorking knowledge of Procore software - BENEFICIALFull Driving Licence - ESSENTIALAbility to work both as part of a team and independently.Good Man Management skills.Good communication skills, both written and verbal.Good knowledge of Microsoft Office, Excel and Project.
Key skills or similar Job titles: Technical QA Manager, Quality Assurance Engineer, Building Services Engineer, Building Services Manager, Technical Services Manager, Quality Manager, Quality EngineerCommutable From: Chester, Liverpool, Ellesmere Port, Bromborough, Wirral, Deeside, Wrexham, Widnes, RuncornFor further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (NW) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
