Systems Administrator Location: Paris, France Languages: Fluent French and English Salary: Up to €60,000About the RoleAre you an IT professional with experience in systems administration, SQL and ticketing platforms?We’re looking for a Systems Administrator to support the business applications and ticketing systems of an exciting new visitor attraction in Paris. You’ll play a key role in ensuring ticketing, point-of-sale systems and integrations run smoothly, supporting teams across the business and helping deliver a seamless visitor experience.The Role
Manage and maintain business applications, particularly ticketing systems and point-of-sale platforms.Monitor ticket inventory, admission volumes and time slots across different sales channels.Troubleshoot system issues and coordinate their resolution with internal IT teams and external providers.Maintain and update system documentation, standard operating procedures and support processes.Manage software upgrades, testing and system changes in line with IT best practices.Develop and execute test scenarios for ticketing platforms, webstores, APIs and system integrations.Deliver training to colleagues across departments, particularly on POS systems.Use Microsoft SQL Server, T-SQL and SSRS to support reporting and system administration.Ensure compliance with IT policies, incident management procedures and relevant payment security standards.Collaborate with business teams and wider IT stakeholders to support operational requirements.Support system performance, equipment configuration and ongoing improvements.
About You
Degree in IT, Computer Science or a related field, or equivalent professional experience.At least three years of relevant experience in systems administration, business applications or technical support.Experience with Microsoft SQL Server, T-SQL, stored procedures, views and SQL Server Reporting Services (SSRS).Knowledge of Windows Server and desktop operating systems, basic networking and cybersecurity.Hands-on experience with point-of-sale systems; ticketing and admissions platforms experience is highly beneficial.Familiarity with CRM systems, ideally Microsoft Dynamics.Awareness of PCI compliance and ITIL processes, including incident, problem and change management.Strong troubleshooting, analytical and documentation skills.Excellent communication skills and a collaborative approach.Fluent in both French and English.Flexibility to support operations during evenings, weekends and public holidays when required.
What's on Offer
The opportunity to join an ambitious new entertainment project in Paris.A key role supporting ticketing technology and business-critical applications.Exposure to a varied range of systems, integrations and operational technology.The chance to contribute to the development and launch of a new visitor attraction.A collaborative environment with opportunities to develop your technical expertise.
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Salary: €60.000Start: ASAPLanguages: French and English fluentMy client is creating a new generation of immersive destinations around the world.With their Paris venue opening soon, they are bringing to life a one-of-a-kind experience where art, architecture, technology, hospitality, and entertainment come together.The goal is simple: to deliver a spectacular, emotionally engaging experience that makes the venue a must-visit destination for Parisians, visitors from across France, and international travellers alike.As part of the launch, I am looking for a System Administrator to join the team.Key Responsibilities
Ensure system configuration aligns with business needs, complies with Group IT policies, and supports the operational maintenance of the venue’s business applications, with a focus on the full ticketing application stack, including ticketing systems and points of sale.Oversee admissions inventory management, including tickets and time slots, coordinating effectively across multiple sales channels.Participate in multiple concurrent projects, ensuring initiatives are delivered successfully and on time.Develop and maintain clear, comprehensive Standard Operating Procedures, documenting all system administration tasks in line with business processes and requirements.Coordinate and deliver system training sessions for teams across business units, with a particular focus on POS systems.Perform software version upgrades, ensuring thorough testing and documentation in line with software development best practices.Ensure compliance with ITIL processes, particularly incident, problem, and change management.Document and track system issues, ensuring timely and effective resolution.Collaborate with IT and business stakeholders across the venue and Group to ensure requirements are met and shared objectives are achieved.Develop and execute test scripts and scenarios for ticketing and admissions systems, including webstore, APIs, and system integrations.
Requirements
Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.3+ years’ experience with Microsoft SQL Server, SSRS, T-SQL, Windows server/desktop operating systems, basic networking, and cybersecurity concepts.Awareness of PCI compliance best practices.Strong verbal and written communication skills.Fluent in English and French.Solid troubleshooting skills, including T-SQL knowledge covering stored procedures and views, SQL Server Reporting Services, Microsoft Server and productivity tools, and hands-on experience with point-of-sale systems.Basic knowledge of, or experience supporting, a CRM system; experience within the Microsoft Dynamics ecosystem is a significant plus.Demonstrated proficiency in ticketing and admissions POS systems; experience with Galaxy Ticketing System is a significant plus.Understanding of admissions operations and the ability to manage related processes effectively.Strong team orientation and a collaborative working style.Flexibility to support the attraction during nights, weekends, and holidays as required.
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