Senior Manager, Digital Performance & CRMLocation: Paris, FranceReports to: AVP MarketingTeam: 2 direct reports — Web Manager and Marketing CoordinatorPackage: €70,000 base salary + 10% bonusMy client is creating a new generation of immersive destinations around the world.As they prepare to launch their flagship Paris venue, they are bringing to life a one-of-a-kind experience where art, architecture, technology, hospitality, and entertainment come together.The goal is simple: to deliver a spectacular, emotionally engaging experience that becomes a must-visit destination for Parisians, visitors from across France, and international travellers alike.We are now looking for a Senior Manager, Digital Performance & CRM to build and lead the full acquisition, conversion, CRM, and performance-analytics strategy for the launch and ongoing growth of the venue.Your MissionReporting to the AVP Marketing, you will play a central role in driving traffic, ticket sales, revenue optimisation, and visitor retention.You will combine strategic ownership with hands-on execution in a fast-moving, entrepreneurial launch environment.You will be responsible for:
Defining and leading the digital acquisition strategy across Search, Paid Social, Programmatic, Affiliates, and other performance channels.Owning CRM, marketing automation, and customer-knowledge initiatives to drive conversion, repeat visitation, and lifetime value.Leading conversion-rate optimisation (CRO) and improving digital user journeys across web and ticketing platforms.Maximising website and e-commerce/ticketing performance, including demand generation, advance sales, and revenue per time slot or period.Building marketing data management, reporting, and measurement frameworks to support commercial decision-making.Managing specialised agencies, media partners, technology providers, and external stakeholders.Collaborating closely with international teams and technology partners.Embedding a performance- and measurement-driven culture across marketing and commercial teams.Leading and developing a team of two: a Web Manager and a Marketing Coordinator.
What We Are Looking ForWe are seeking an experienced digital marketing leader who is both strategic and hands-on, with a strong commercial mindset and a proven ability to turn data into revenue.You will bring:
8–10 years of experience in digital performance marketing, CRM, e-commerce, or a closely related field.Strong expertise in paid digital acquisition, CRO, CRM and marketing automation, data and analytics, and e-commerce or ticketing performance.Experience managing significant media budgets, agencies, and external partners.Experience leading teams and managing cross-functional projects.A deep understanding of businesses with limited stock or capacity, where marketing performance directly impacts the sale of time-sensitive inventory.Familiarity with occupancy, revenue management, demand optimisation, advance sales, and maximising revenue by time slot or period.Experience operating in multi-market and multilingual environments.A results-driven, data-led mindset and the ability to thrive in an entrepreneurial launch environment.Professional fluency in English, used daily for meetings, presentations, negotiations, agency management, and project work with international teams.
Relevant backgrounds may include tourist attractions, leisure parks, event ticketing, concert venues, cinemas, hospitality, cruises, air or rail transport, and activity or leisure booking platforms.What We Are Not Looking For
A profile focused only on traditional retail e-commerce.A profile exclusively focused on branding or communications.An agency-only profile without substantial client-side experience.A very senior Group Digital Director-level profile who may be overqualified for the role.A candidate who does not use English on a daily basis.
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules)
Program Planning Phase
Design Phase
Conduct Prebid
Construction Phase
Conduct Pre-construction
Effective Close-out
Cost Estimates and schedules
Use of ebuilder for all project documentation per policy manual.
Accountable for project cost/budget variance & profitability.
Accountable for Quality Assurance.
Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc.
Set project timelines and goals.
Manage key metrics and report on a regular basis or as required.
Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management.
Participate in the preventive and corrective action process with responsibility and authority to:
Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality.
Identify and record any service, process, or quality system problems.
Initiate, recommend, or provide solutions through designated channels.
Verify the implementation of solutions.
Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected.
Review all bids received and conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e. pricing, specification, scope).
Direct Project Manager, technicians, and superintendents.
Sign-off on project billings.
Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics:
Concept, Planning & Design (Proposals & Specs):
# Proposals/Specs being managed
# Proposals/Specs reviewed vs. in queue
#/$ Wins vs. Losses
Profit Margin of Wins vs. Losses
Construction (Execution)
# of projects w/in (time &/or $) budget +/- X%
Contractor Management
# Qualified Contractors
$ Billed & Outstanding (& DSOs)
Customer
Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers
Deep understanding of all Construction Management tasks
Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills
Must have excellent interpersonal skills and a customer service approach when dealing with sales reps
Able to create performance reporting
24-hour reply response to all inquiries
Computer Literacy
Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project.
Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document
responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form
Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable)
Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule
Assists Superintendent in planning and coordinating the Pre-Construction Meeting
Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting
Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms
Visits job site as necessary
Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call
Maintain the project schedule, and process updates from the superintendent
Perform site audits as appropriate
Authorize and generate Change Orders as required
Authorize subcontractor payments
Authorize Customer billing
Assist the Superintendent with any problems during constructionApply for this ad Online!....Read more...
