Linux Engineer - 24 x 7 support.
A dynamic and forward-thinking IT Services Provider at the forefront of technological innovation are looking for an experienced Linux Engineer to join them on a permanent basis.
As a Linux Engineer, you will play a pivotal role in supporting, configuring and deploying Linux infrastructure as well as Web Hosting. This is a fantastic opportunity to showcase your skills and contribute to projects that will shape the future of their IT infrastructure.
Key Responsibilities:
Manage and administer Linux servers, ensuring optimal performance and security.
Oversee web hosting environments, troubleshooting and resolving issues promptly.
Collaborate with cross-functional teams to plan and execute the migration project.
Implement best practices for system reliability, scalability, and efficiency.
Provide technical support and expertise to internal stakeholders.
Requirements:
Proven experience in Linux server administration.
Strong background in web hosting and related technologies.
Familiarity with migration projects and the challenges they present.
Excellent problem-solving skills and attention to detail.
Ability to work collaboratively in a dynamic team environment.
Hybrid based - Office in Manchester
Paying up to 35k basic + 20% shift allowance (42k total), depending on experience.
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DevOps Engineer
Location: UK Remote
Salary: £65k - £80k + fantastic benefits and excellent pension
As a DevOps Engineer, you will contribute to the development and upkeep of an innovative global service platform hosting a cutting-edge service thats the first of its kind worldwide. Your main focus is automating and creatively engineering in a fast-growing environment, promoting DevOps culture, and improving deployment efficiency.
Requirements:
? Proficient in building cloud-hosted web applications using Node.js, Ruby on Rails, and Python.
? Strong programming skills in Python or Golang.
? Experience in cross-functional agile teams, especially with large-scale consumer-facing web applications.
? Familiarity with Cloud environments (Azure, AWS, or GCP) and expertise in Infrastructure as Code, preferably Terraform.
? Well-versed in modern agile practices, including code review, TDD, CI/CD, and pairing with tools like GitHub Actions.
? Effective communicator across stakeholder levels.
? Considerate operational, security, and legal factors in solution design, making informed decisions on design and technology.
? Understanding of maintainability in platform and infrastructure architecture.
If youre a passionate tech enthusiast always ready to tackle and conquer the next challenge, Id love to engage in a conversation with you.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defi....Read more...
DevOps Engineer
Location: UK Remote
Salary: £65k - £80k + fantastic benefits and excellent pension
As a DevOps Engineer, you will contribute to the development and upkeep of an innovative global service platform hosting a cutting-edge service thats the first of its kind worldwide. Your main focus is automating and creatively engineering in a fast-growing environment, promoting DevOps culture, and improving deployment efficiency.
Requirements:
* Proficient in building cloud-hosted web applications using Node.js, Ruby on Rails, and Python.
* Strong programming skills in Python or Golang.
* Experience in cross-functional agile teams, especially with large-scale consumer-facing web applications.
* Familiarity with Cloud environments (Azure, AWS, or GCP) and expertise in Infrastructure as Code, preferably Terraform.
* Well-versed in modern agile practices, including code review, TDD, CI/CD, and pairing with tools like GitHub Actions.
* Effective communicator across stakeholder levels.
* Considerate operational, security, and legal factors in solution design, making informed decisions on design and technology.
* Understanding of maintainability in platform and infrastructure architecture.
If youre a passionate tech enthusiast always ready to tackle and conquer the next challenge, Id love to engage in a conversation with you.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Key Words: Automation, DevOps, Ruby, Python, Golang, Opensource, Kubernetes, Linux, Terraform, Ansible, IaC, Platform, CI/CD, Azure
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Testing, diagnosing, fixing & configuring tech products
Installing, configuring & administering local + remote Windows, Linux & Mac systems
Working on our on-site servers + cloud infrastructure
Tech support for web hosting & telecoms services
Network architecture & wiring network cables
Running our eBay store, listing new products & responding to customer messages
Maintaining a database of equipment & customer data
Following existing + writing new internal company documentation
Training:
Digital Support Technician Level 3 Apprenticeship Standard
Training at: Wigan & Leigh College
Training schedule: One day a week
Training Outcome:
During the apprenticeship we will train the candidate in refurbishment, technical support & basic webpage coding
At the end of the apprenticeship, we would like to see the candidate join our company as a permanent full-time employee
Ideally, we would like to see the candidate progress into either a refurb/support role or a coding/web development role
Web dev is the area with the highest potential salary for the candidate
No prior experience is required - we will fully train the candidate, starting with very basic coding from a template to create product pages
Employer Description:Based on Robin Retail Park, Incredible IT provide new, used & refurbished computer hardware and technology products. We also perform website development, make custom software & mobile apps, provide telecoms services, and IT support. We are the one-stop shop for all of a business’ IT needs. Our motto is “When only incredible will suffice!” because we believe in always doing things properly and providing high quality products and services that our clients can trust time and time again.Working Hours :Monday - Friday, 1.30pm -5.00pm (if no break)
- Optional unpaid break of 15-30 minutes with a respectively later finish/earlier start time
- In addition: 30 minutes extra on any day of your choosing (it doesn’t have to be the same day every week)Skills: Attention to detail,Problem solving skills,Analytical skills,Logical....Read more...
RemoteSupport Technician (Moodle) Role: Support Technical (Moodle) Location: Remote Salary: £25,000 to £35,000 My client, a leding software provider, are look to recruit a customer-focused Support Technician with a minimum of 2 years of experience in a similar role to join their team. This role emphasizes their Moodle LMS, Moodle Workplace, and Totara platforms, ensuring their customer base receives unparalleled support and an optimal experience with their products and services. Key ResponsibilitiesProvide world-class technical support to customers, addressing their queries via phone, video, and support portal on Moodle LMS, Moodle Workplace, Totara TXP, and related learning technologies.Troubleshoot and resolve technical issues using various methods, collaborating with direct and indirect circle members on complex problems.Understand customer needs and offer solutions aligned with their service level.Analyse customer feedback to identify potential product enhancements or improvements.Manage application integration and configuration with third-party applications and services.Handle installation, configuration, updating, and upgrading of applications.Work closely with implementation consultants, ensuring smooth project handovers and addressing complex cases promptly.Actively participate in our performance enablement program through positive engagement in 1-2-1s, skills acquisition, and achieving agreed goals.Engage in special projects to continuously improve the support circle’s effectiveness.Contribute actively to a knowledge base, ensuring that solutions and best practices are shared and accessible.Proactively call customers to expedite the resolution of their cases, enhancing their experience.Collaborate with the systems circle for triaging technical issues, providing support, and gathering valuable feedback for improvements.Work towards ensuring the highest level of security and performance of systems.Essential Criteria2 years of experience with Moodle LMS, Moodle Workplace, and TotaraA proven track record in a customer support role, handling complex casesValuable Experience (not essential) A basic understanding of GIT and version controlPreliminary knowledge of web-hosting technologiesExperience with the Linux OS ....Read more...
Infrastructure ManagerInfrastructure Manager sought by extremely interesting and unique not-for-profit, member owned SME organisation (single site) based in Central London. It’s a highly professional and collaborative working environment and the business values its employees hugely, as evidenced by a fantastic working environment and benefits package.You’ll be joining a small IT team of 6 as Infrastructure Manager, reporting to the Head of Technology. The business is a cloud-first organisation (Azure) and you’ll be involved in the design and delivery of a variety of particularly interesting data driven technology projects relating to their Azure environment. This is a hybrid role; you’ll be required to work on site 2 days per week as a minimum (35 hour working week). What you’ll do:
Overall responsibility for the management of IT infrastructure, planning and implementation.
Management of IT Systems and infrastructure comprising Microsoft 365 (including Exchange Online, SharePoint, Azure Active Directory / Entra ID, MS SQL and a variety of SaaS products and in-house applications.
Supporting core application built (multiple SQL and application VMs hosted in Azure with client connectivity delivered by Azure Virtual Desktop).
Collaborate on the build and maintenance of new core web application serverless hosting architecture.
Own the IT change management process, using continuous improvement techniques to deliver projects efficiently and effectively.
Management and monitoring of backup systems, testing of security controls and systems auditing.
Work with internal and external security teams to deliver a range of planned security improvements, building into a cycle of ongoing testing and continuous improvement.
Management and maintenance of IT Disaster Recovery Plan in collaboration with internal Business Continuity Group.
Line management of a small IT Team.
Management of IT Policy and associated budgets, with significant involvement in company IT Strategy.
Management of external IT suppliers and IT Services.
Ensure a proactive approach to Infrastructure Management to identify problems and provide timely resolutions.
Required Experience and Qualifications:
Experience managing IT systems and IT service delivery.
Line Management or Team Leadership experience.
Experience with implementing, managing and maintaining Azure and Microsoft 365 services (to include Exchange Online, Teams, SharePoint and OneDrive).
Ability to formulate IT strategies and to plan and implement solutions based on company needs.
Ideally you’ll possess a Degree or equivalent experience in a relevant technical subject.
The role is offering £60,000 - £65,000 DoE + bonus + excellent pension scheme / benefits.....Read more...
Primary tasks.
The primary tasks to be performed by this role are as follows (all are subject to us providing appropriate training):
Carry out phone and email based support services Monday - Friday 9.00am - 5.30pm, by providing timely and accurate responses to customers, partners and 3rd party organisations
Investigate user, technical and administrative issues raised by customers or colleagues
Use internal systems and processes to inform developers of bugs and issues and monitor their correction and retesting
Liaise with third parties as may be necessary to resolve issues
Write and maintain test plans, and scripts, for ad-hoc testing and for regular repeatable testing of ‘standard’ products and bespoke developments
Perform and report on software testing of new and updated modules
Use automated software testing tools to improve efficiency and repeatability of test cycles
Maintain documentation and statistical analysis of test runs
Prepare change control board documentation and chair change approval meetings
Assist the change control board to approve developed software for rollout to customers or internal use
Carry out minor system upgrades
Assist with production of user documentation
With appropriate training completed, provide ‘on-call’ support out of normal working hours on a rota basis (one week in 4, but subject to change)
Secondary tasks.
Other tasks that we would like to see this role performing:
Assist with the implementation of new customer systems (either remotely or on-site)
Carry out major system upgrades
Carry out software upgrades for supporting software (database and application server, OS etc.)
Develop awareness of new tools and techniques in software testing
Small developments such as creation and configuration of reports / exports
Daily and weekly system admin checks
Server monitoring, investigation and resolution of reported issues
Training:The Apprentice would work towards the Level 3 Digital Support Technician. This would be delivered through remote and some in- person group training, 1-1 training and reviews. Functional Skills level 2 in maths and English if required, delivered either remotely or in person. Training Outcome:Further studies and on-going personal development are encouraged. Employer Description:Team Technologies have been developing high quality software and delivering our solutions to businesses large and small since 1992. We take pride in creating long lasting, valued relationships with our customers. We have a proven track record in listening to our user community, selecting the right technologies, and designing, creating, supporting and hosting enduring solutions that help our customers meet their goals.
As a technically orientated company, we have a wide range of expertise in software development for web, PC, tablet and mobile applications, using various languages, protocols and databases. We always select the tools that will provide the best solution for the customer. In addition to ensuring customers get the right tools for their job, we invest heavily in the tools we need to develop excellent solutions, from keeping staff appropriately trained to buying advanced application test software.Working Hours :Monday - Friday 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Analytical skills,Logical,Initiative,Flexible....Read more...
