We are looking for an Internal Technical Sales Manager to drive our internal sales function and support customer growth.
Key Responsibilities
Manage incoming sales enquiries via web, phone, and trade shows
Advise customers on product selection and coordinate with engineering specialists
Prepare quotations and progress enquiries through the full sales cycle
Maintain CRM records and monitor open orders
Liaise with external sales teams, distributors, and internal departments
Support export licensing processes and attend trade shows as required
Key Skills
Technical engineering sales experience, ideally with electric motors
Strong phone-based selling and communication skills
Experience with CRM (Zoho preferred) and MRP, ERP systems
Good understanding of electric motor operation
Proficient in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint)
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Are you an organised and customer-focused Internal Sales Engineer with experience supporting sales operations, processing orders, and managing customer relationships? This is a fantastic job opportunity to join a growing organisation based in Hook where you’ll play a pivotal role as the interface between customers, account managers, and internal teams.
Key responsibilities of the Internal Sales Engineer job based in Hook:
Process incoming sales orders, ensuring accuracy and completion within agreed timescales.
Act as a key point of contact for customers, responding promptly to enquiries and resolving issues effectively.
Build, manage, and develop customer relationships, identifying cross-selling and up-selling opportunities.
Prepare and issue customer quotations, progressing opportunities through the CRM system.
Raise sales invoices for completed and dispatched orders.
Maintain and manage company filing systems and sales documentation.
Maintain and develop the CRM database, ensuring customer data is accurate and up to date.
Provide administrative and commercial support to external Account Managers.
Liaise with internal departments to ensure smooth day-to-day operations.
Support lead generation and qualification activities using databases, web searches, and LinkedIn.
Carry out general office duties, telephony, call filtering, and ad-hoc tasks as required.
Skills and experience required of the Internal Sales Engineer job based in Hook:
Minimum 3 years’ experience in an internal sales or account management role.
Experience using ERP systems, CRM platforms, and LinkedIn for sales activity.
Strong Microsoft Office skills, particularly Excel, Outlook, and Microsoft Teams.
Confident communicator, able to engage with customers to understand their needs and requirements.
Strong team player with good interpersonal and communication skills.
Ability to identify opportunities and successfully cross-sell products to existing customers.
Experience managing, growing, and retaining customer accounts.
Background working within a company that manufactures or distributes electronic components.
If this Internal Sales Engineer job based in Hook could be of interest, send your CV to bwiles@redlinegroup.Com or call Ben on 01582 878816....Read more...
An exciting opportunity at a leading UK electronics manufacturer has hit the market; our client is hiring for a Internal Sales Executive based in Scunthorpe, North Lincolnshire.
Main responsibilities of the Internal sales Executive job, based in Scunthorpe:
Act as the first point of contact for inbound sales enquiries via phone, email, and web chat
Create formal quotations, answer technical queries, and provide pricing and compliance information
Manage smaller (“Other”) customer accounts and proactively generate leads from these accounts
Use CRM systems (Salesforce) to track customer interactions, log opportunities, and drive pipeline activity
Support Business Development Managers in developing key and house accounts
Conduct market research and customer analysis to support new product introductions
Identify, investigate, and evaluate new business opportunities
Deliver on assigned sales targets aligned with the company’s strategic growth objectives
Report on program effectiveness, market impact, and future growth opportunities
Requirements of the Internal Sales Executive job, based in Scunthorpe:
Professional written and verbal communication skills
Previous sales experience in a technical, manufacturing, or EMC-related industry (preferred)
Experience delivering consistent sales growth or business development results
Background in engineering, science, business, or a related field (or equivalent experience)
Comfortable working in a customer-facing role with a focus on technical products
Strong proficiency in Microsoft Office and CRM tools (Salesforce preferred)
Entrepreneurial mindset with a passion for business growth and customer success
Self-motivated and able to work independently as well as collaboratively in a team setting
This is a fantastic opportunity for a results driven Internal Sales Executive who enjoys working with technically advanced products and building relationships in a dynamic manufacturing environment.
To apply for this Internal Sales Executive job in Scunthorpe, please send your CV to nking@redlinegroup.Com or call 01582 878 839/ 07961 158788.....Read more...
Billing Analyst
Location: Manchester
Hybrid: 3 days office / 2 days home
Salary: £30,000 - 32,000 + benefits dep on exp
We’re looking for a Billing Analyst to support the end-to-end billing process for telecoms products and services. This is a great opportunity for someone who’s detail-driven, customer-focused, and comfortable working with data in a fast-paced environment.
You’ll work closely with teams across finance, sales, provisioning, and customer support to ensure accurate invoicing, timely revenue capture, and a great customer experience.
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What you’ll be doing
Billing & Invoicing
• Preparing and generating customer invoices
• Validating billing data, rates, service activation dates, discounts, and contract terms
• Supporting monthly, quarterly, and ad-hoc billing cycles
• Uploading and reconciling call detail records (CDRs) and usage reports
• Ensuring accuracy of recurring and one-off charges
Data Management & Reconciliation
• Maintaining customer billing accounts within CRM, ERP, or billing platforms
• Performing regular data checks to identify discrepancies or missing information
• Reconciling revenue, usage data, and service inventories with internal teams
• Supporting audits and financial reporting with accurate billing data
Billing Queries & Support
• Handling customer billing queries via email and phone
• Investigating disputes and providing clear explanations or corrections
• Liaising with internal teams to resolve issues impacting billing accuracy
Compliance & Continuous Improvement
• Ensuring billing processes comply with internal controls and regulatory requirements
• Identifying inefficiencies and suggesting process improvements
• Maintaining clear billing documentation and workflows
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What we’re looking for
Skills & Experience
• Understanding of telecoms billing processes, tariffs, and usage-based charging
• Strong Excel skills (VLOOKUP, pivot tables, data validation)
• Experience with billing systems (e.g. Abillity, Billing Central) is a bonus
• Experience using Salesforce is desirable
• Excellent numerical accuracy and attention to detail
Soft Skills
• Confident communicator with a strong customer-service mindset
• Highly organised and comfortable working to deadlines
• Analytical, proactive, and solutions-focused
• A collaborative team player with a “can-do” attitude
Background
• Experience in billing, finance, accounts, or telecom operations preferred
• Telecoms or IT services experience is advantageous but not essential
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Why apply?
• Hybrid working (3 days office / 2 days home)
• Supportive, collaborative working environment
• Opportunity to grow your skills within a telecoms billing function
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Key Responsibilities: End-to-End Sales Pipeline Management
Manage inbound enquiries (phone/email/web) and respond promptly and professionally.
Log and qualify leads, gather requirements, and ensure accurate opportunity records in the CRM/sales tracker.
Prepare and issue quotes/proposals using company templates and pricing guidance.
Proactively follow up quotes, progress decisions, and keep pipeline stages updated.
Coordinate job start requirements once work is won (confirm scope, dates, access, site details, PO requirements).
Maintain ownership of the opportunity through delivery milestones, ensuring all steps are completed.
Track progress and provide regular pipeline updates to management (won/lost/pending, values, next actions).
Invoicing, purchase orders & sales completion.
Raise invoices accurately and on time in line with agreed terms, POs, and contract requirements.
Confirm invoice readiness by checking: agreed scope, completed works confirmation/sign-off, PO details, and pricing.
Submit invoices to customer portals/emails and ensure correct references (PO numbers, job codes, site/location).
Maintain an invoice tracker: issued, due, paid, overdue, queries, credit notes (where applicable).
Support credit control by politely chasing overdue invoices and resolving invoice queries quickly.
Liaise with operations/field teams to confirm job completion, variations, and any additional chargeable works.
Maintain all supporting documentation for audit trail (quote, acceptance, PO, completion evidence, invoice copy).
Sales support & customer service.
Coordinate diaries/meetings/calls and keep communication. flowing between customer and internal teams.
Handle customer questions professionally and ensure quick resolution or escalation where required.
Maintain excellent customer relationships to improve retention and repeat business.
Prepare simple reports (pipeline, invoicing status, outstanding follow-ups, conversions).
Business administration
General admin support: document control, file management, templates, records, and correspondence.
Keep customer and supplier records accurate and up to date (contacts, billing details, site addresses, terms).
Ensure compliance with internal processes (version control, data handling, consistent documentation).
Business Development Cooperation
Support business development by researching prospects and compiling contact lists.
Assist with outbound activity support (follow-ups, campaign admin, appointment scheduling).
Help prepare tender/PQQ documentation and keep standard company info up-to-date (policies, accreditations, case studies).
Training:Apprentice will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full Qualification.
Employment Rights and Responsibilities.
Skills, Knowledge, and Behaviours.
Standard and End Point Assessment.
Functional Skills in English, maths, and ICT (if required).
Other training will be provided by the employer as required to enable the fulfilment of the job role.
Training Outcome:Business Admin Level 3 apprenticeship qualification and potential permanent position.Employer Description:25 Years of London Electrical Services Excellence
Our growth throughout London stems from a simple philosophy: deliver exceptional workmanship with a personal touch.
When you invite us into your home or business, you’re welcoming a team that values your trust above all else. Our consistently positive online reviews reflect what our customers experience firsthand—professional electricians who arrive on time, communicate clearly, and treat your property with respect.Working Hours :Monday-Friday 9am-5pm.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Initiative....Read more...