Develop, maintain and improve customer-facing web applications
Build front-end solutions using HTML, CSS, JavaScript and TypeScript
Develop back-end functionality using technologies such as Node.js, PHP and SQL
Design and maintain relational databases, including PostgreSQL
Translate business and customer requirements into technical solutions
Test, debug, deploy and enhance software applications
Use Git and source control to manage code changes
Create and maintain technical documentation
Communicate with colleagues and customers to gather requirements and resolve issues
Follow security, data protection and software development best practices
Training:Why choose our Software Engineer Level 4 apprenticeship?
Our Software Engineer Level 4 Apprenticeship gives learners advance skills and technical grounding to design, test and maintain software and web systems. Learners will also gain an understanding on advanced programming, systems and software development projects. Software Development is at the heart of digital transformation. With demand for services to be consumed online by both clients and employees increasing exponentially, software developers are in high demand. Software Engineers build and test high-quality code across front end, logic and database layers.
QA’s Software Engineer Level 4 apprenticeship programme enables the apprentice to:
Build advanced skills and technical grounding to design, test and maintain software and web systems
Receive training on end-to-end software dev stack, as opposed to hyper-focusing on one area of development
Develop more advanced applications
Tools and technologies learned: Learners will learn to use HTML5, JavaScript and CSS3.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Collier Pickard is an independent CRM and process management consultancy that helps organisations improve how people, processes and technology work together. The company delivers CRM and business platform solutions, combining technical expertise with practical consultancy to solve operational challenges in a collaborative and supportive environment.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Customer care skills,Analytical skills,Team working....Read more...
A new opportunity has become available for a Treatment Coordinator to join a well-established, fully PVT practice located in Cricklewood, NW2.Start date – As soon as possible. This is a full time role, working 5 days per week plus alternate Saturdays. Role Overview:Hiring a commercially driven, patient-focused professional who excels at guiding patients through their treatment journey and converting enquiries into accepted care. We're looking for more than sales ability alone; we value emotional intelligence, professionalism, and a genuine commitment to ethical patient care.Experience & Qualifications:Essential:-Minimum 3 years of sales or business development experience- Previous healthcare experienceStrongly Preferred:- Prior experience as a dental Treatment Coordinator- 3+ years in UK private healthcare- 5+ years of sales or business development experience- Background in a high-value or complex sales environment- Familiarity with dental or practice management softwareEssential capabilities• Builds rapport and trust quickly, tailoring communication style to individual patients• Explains treatment plans and finance options clearly and confidently• Handles objections, complaints, and difficult conversations with empathy and composure• Maintains communication quality under volume and pressure• Strong grasp of conversion rates and the levers that drive them• Able to speak specifically about own KPI performance and proactively monitors own data• Working knowledge of dental finance products, application processes, and the enquiry → consultation → conversion funnel• Awareness of implant, orthodontic, and TIAD revenue dynamics• Accurate, timely CRM record-keeping with consistent administrative follow-through• Manages dental finance and direct debit pipelines, trackers, and reports reliably• Translates complex clinical and commercial information into accessible language for patients• Works effectively within a defined team hierarchy and coordinates clinical handoffs with precisionDesirable capabilities• Experience improving treatment conversion through structured patient journey work• Previous experience in private dental or premium private healthcare settings• Track record in a high-value, consultative sales environmentWhat the role looks like day-to-day The successful candidate will:• Act as the first point of contact for new patient enquiries via phone, email, web, and walk-ins• Engage patients to understand their needs, introduce treatment options, and build trust• Conduct face-to-face and virtual consultations, clearly explaining treatment plans, fees, and finance options• Proactively follow up on enquiries, treatment plans, and outstanding cases to maximise conversion• Support patients throughout their treatment journey, ensuring continuity and satisfaction• Partner closely with clinicians to translate clinical recommendations into personalised patient pathways• Take ownership of revenue, KPIs, and pipeline performance — not just bookings• Maintain accurate CRM records and manage dental finance and direct debit pipelines• Contribute to business development initiatives and practice growth• Provide front-of-house and customer support when requiredRequirements:- Legal right to work in UK (Cannot offer sponsorship)- Available to work 5 days per week, Monday – Friday and alternate Saturdays - Job stability - Located locally to Barnet- Comfortable with KPIS and Targets....Read more...
Telecoms Provisioning Order Analyst
Order Management | Service Delivery
UK wide – work from home – full remote working
@mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery
Location: UK wide– work from home – fully remote working
Hours: Monday – Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks.
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
• Customer relationship coordination
• Service delivery management
• Network project coordination
• Resource scheduling
• Order management & provisioning administration
• Change control management
• Customer order management & enablement
• Provisioning process administration
• Dealing with OLOs and external supplier delivery teams
• Documentation & reporting
Overview:
A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider. The role will help deliver the best possible service experience for global enterprise customers. This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator.
The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process. You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress.
You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies.
Responsibilities:
• Dedicated management of the order queue across all Data & Voice teams
• Coordinating between delivery teams to schedule orders & change requests
• Scheduling resources to ensure the timely delivery of customer orders
• Ensuring that partners have received confirmation of resource within SLAs
• Raising customer orders on the provisioning order management system
• Service delivery – progressing orders through the delivery process
• Utilising Vodafone, BT & Openreach workflow systems
• Understanding order management processes and dealing with OLOs and external delivery teams
• Order management and analysis
• Communicating updates & progress reports with customers
• Coordination between delivery teams to schedule works
• Supporting the delivery & completion of departmental quality assurance targets
• Supporting the IP Data Provisioning Managers in resource & order planning
• Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc.
• Coordination, prioritisation & management of all received critical issues
• Queue management for all Data & Voice teams across multiple systems
• Generate work in progress reports
• Provide service delivery management input for customer review meetings
• Working in an Agile environment
Candidate Profile:
The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Your experience, skills & attributes are likely to include some or all of the following:
• Telecoms Provisioning Order Analyst
• Service delivery management, progressing orders through the delivery process
• Familiarity with Vodafone, BT, Openreach or other order management workflow systems
• Dealing with OLOs and external delivery teams and understating their processes
• Order management and analysis
• Good proactive communication skills & excellent documentation drafting competences
• Stakeholder & customer relationship management
• Computer literate with the use of Microsoft Office (email, word, excel)
• Previous use of database, reporting, CRM or workflow systems
• Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
• Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Sales Operations Administrator
We are looking for an ambitious Sales Operations Administrator to join a successful and growing manufacturer of classic car parts and automotive components. Offering genuine opportunities for development, this varied role will evolve over time and provides exposure to sales operations, customer support, marketing and business administration.
If you have an interest in classic cars, automotive aftermarket products or vehicle restoration, this is an opportunity to build a long-term career within a unique and thriving business.
Location: Office based, Witney, Oxfordshire Salary: 29-35k depending upon experience
Hours: Monday to Thursday 8.30am to 5.00pm, Friday 8.30am to 3.00pm
About the Role
Working as part of a close-knit commercial team, you will support the day-to-day sales operation while helping to deliver an outstanding customer experience across several well-established automotive brands.
This is a highly varied position where no two days are the same. You'll be involved in everything from sales administration and customer service to marketing support, systems administration and operational projects.
About You
You'll be organised, proactive and confident communicating with customers and colleagues alike. Comfortable managing multiple priorities, you'll enjoy being involved in a broad range of activities and take pride in delivering a first-class customer experience.
You'll ideally have:
Experience within a Sales Administrator, Sales Support, Customer Service, Commercial Administration or Business Support role.
Excellent communication skills and a professional telephone manner.
Strong organisational skills and the ability to manage multiple tasks simultaneously.
Good IT skills, including Microsoft Excel, Word and other Microsoft Office applications.
A high level of accuracy and attention to detail.
Experience of SAP or a similar ERP system would be advantageous, although full training will be provided.
A positive, flexible and team-focused approach.
A genuine interest in cars, classic vehicles, restoration projects or the automotive aftermarket industry.
Enthusiasm for learning about automotive products and supporting a passionate customer base.
Key Responsibilities
Managing customer backorders and proactively chasing outstanding orders across multiple group companies.
Processing and updating customer orders using SAP and online ordering platforms.
Coordinating overseas web orders, obtaining shipping quotations and arranging deliveries.
Producing and releasing warehouse pick lists to support daily delivery schedules.
Maintaining accurate customer information across websites, databases and business systems.
Providing professional telephone support and acting as a first point of contact for customers.
Handling customer returns administration and supporting aftersales activities.
Managing customer invites, communications and data updates across company platforms.
Supporting the ongoing maintenance and accuracy of SAP, websites, CRM systems and business applications.
Liaising with external IT and software providers to manage and progress support tickets.
Uploading price lists and maintaining system data across multiple business entities.
Supporting online order fulfilment and liaising with purchasing teams where required.
Managing incoming enquiries and ensuring customer requests are handled promptly and professionally.
Coordinating factory tours, customer visits and booking schedules.
Supporting marketing activity through Mailchimp campaigns and social media administration.
Assisting with promotions, events and wider commercial initiatives.
Providing sales support across the wider business and contributing to continuous improvement projects.
Why Join Us?
Join a respected and successful business within the classic automotive sector.
Work with products that are valued by enthusiasts and customers worldwide.
Enjoy a varied role spanning sales operations, customer service, marketing and business support.
Receive ongoing training and development opportunities.
Benefit from genuine career progression as the role and business continue to grow.
Be part of a supportive and passionate team.
Early finish every Friday.
Generous holiday entitlement.
Apply in Confidence
To apply for the position of Sales Operations Administrator – job reference 4385KB, please forward your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call 07908 893621 for a confidential discussion.
JOB REF: 4385KB
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
