You will manage existing customer relationships and identify new business opportunities within the assigned territory. You will be responsible for selling aftermarket products, services and software solutions, ensuring the right technical applications meet customer needs.
Key Responsibilities:
Achieve sales goals and targets within the assigned territory
Implement a strategic sales call plan to build and strengthen customer relationships
Identify and qualify new prospects through effective CRM database management
Directly and indirectly (via agents) sell a wide range of aftermarket products, services, and retrofits
Demonstrate technical expertise in products and applications to ensure proper sales solutions
Coordinate with Applications Engineers for advanced technical support and custom quotations
Manage direct mail fulfilment and lead qualification from various sources (email, web, phone) Monitor after-sales customer satisfaction and work with internal teams to minimize payment delays
Key Skills
Proven experience in B2B sales, account management, or aftermarket sales
Strong technical understanding of mechanical engineering, software solutions, or industrial products
Excellent negotiation, relationship management, and strategic sales skills
Ability to qualify leads, prepare proposals, and coordinate product demonstrations
Experience working with CRM tools to track and manage sales pipelines
....Read more...
Dynamics 365 CE Developer – Burton Upon Trent
Hybrid working
Salary up to £60,000
Sponsorship is not required for this opportunity
Seeking a Dynamics 365 Developer for a leading client in Burton to design, develop, and implement solutions within the Dynamics 365 Customer Engagement (CE) platform. The role includes customising entities, plugins, workflows, and integrations to enhance CRM operations and meet business needs. Responsibilities also involve collaborating with cross-functional teams and ensuring alignment with industry best practices. Strong Microsoft technology skills, CRM development experience, and the ability to analyse complex requirements are essential. The developer is expected to stay current with Dynamics 365 CE advancements to maintain system performance and data integrity.
Key skills and responsibilities,
Design, develop, and customize Dynamics 365 Customer Engagement (CE) solutions, including plugins, workflows, and integrations to meet business requirements.
Collaborate with analysts to gather and document detailed technical specifications.
Develop and deploy Power Platform solutions, encompassing Power Apps, Power Automate, and Power BI.
Optimize system performance and ensure seamless integration with external systems and services.
Troubleshoot and resolve technical issues promptly to minimize downtime and maintain optimal system efficiency.
Partner with cross-functional teams to ensure timely and successful project delivery.
Maintain current knowledge of Dynamics 365 CE and related technologies.
Conduct thorough solution testing and support user acceptance testing in collaboration with the business stakeholders.
Provide in-depth expertise on D365 CE modules to deliver comprehensive technology solutions.
Facilitate workshops and training sessions for stakeholders to enhance understanding of D365 CE functionalities.
Demonstrate a strong command of Microsoft technologies such as C#, .NET, SQL Server, and Azure for the effective development, integration, and customization of Dynamics 365 CE solutions.
Possess experience in developing custom plugins using C# within the Dynamics 365 CE environment.
Exhibit excellent communication skills, both verbal and written, to effectively engage with stakeholders, analysts, and consultants, ensuring clear articulation of technical concepts and requirements. Collaboration skills are essential for seamless teamwork across various functions.
Maintain a solid foundation in CRM concepts, especially regarding Dynamics 365 CE customization, configuration, and SDK. Proficiency with client-side scripting languages like JavaScript and familiarity with web frameworks such as React or Angular is advantageous.
Stay abreast of new, deprecated, and upcoming features in Dynamics 365 as detailed in the product roadmap.
Interested?! Send your up-to-date CV to Olivia.yafai@crimson.co.uk for review.
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
Campaign Planning & Execution: Design and deliver marketing campaigns across multiple channels including email, social media, print, and web.
Content Creation: Write, edit, and design engaging content tailored to different platforms and audiences.
AI Integration: Use AI tools to enhance marketing efforts, including customer segmentation, predictive analytics, and automated content generation.
SEO & Analytics: Apply search engine optimisation techniques and monitor campaign performance using tools like Google Analytics.
Customer Journey Mapping: Analyse and optimise customer touchpoints to improve engagement and conversion.
Brand Management: Maintain consistent brand messaging and tone across all marketing materials.
Web design and Content Management
Compliance & Ethics: Ensure all marketing activities comply with GDPR, cybersecurity standards, and ethical guidelines.
Collaboration: Work with internal teams and external suppliers to coordinate marketing efforts and gather insights.
Reporting: Prepare performance reports and present findings to stakeholders.
Continuous Learning: Participate in training sessions, masterclasses, and mentoring to build marketing expertise.
Database management: Dynamics CRM.
Lead Generation: Campaign activity including telephone follow-up.
Telephone Calls: In response to enquiries, to follow up a marketing campaign or general courtesy call.
Campaign Content Design.
Asset Design.
Training Outcome:The company may offer a full-time position at the end of the apprenticeship for the right candidate.Employer Description:We are Digicomm 360 It’s our mission to help businesses communicate by providing the best outsourced telecoms and IT solutions based in the North West and delivering across the UK. With over 100 years collective expertise, backed up with experience and award wins, we fully understand how effective communications can help an organisation thrive – and we’d love to show what we can do for your business. Put simply, we free our customers of the pressure of understanding IT and telecoms, leaving them confident in the knowledge that their essential systems function as just they need them to, with fixed payment plans. It’s our ethos to build and develop strong partnerships – both with our customers and some of the leading suppliers in the industry, enabling us to deliver quality products solutions and services, along with continuous training and a true sense of teamwork.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Creative,Initiative,Social media,Confidence,Eye for sales....Read more...
Are you a Technical Customer Support Engineer looking for a new role based in Nottinghamshire?
My client is an awarding winning company who design and manufacture a range of complex electronic products that are used all over the world.
They currently require a Technical Customer Support Engineer, who will report into the Customer Support Manager. You will provide technical support and guidance for customers and distributors, ensuring the right equipment is specified for projects, designing bespoke systems and responding to a variety of queries. You will be part of the customer facing team, communicating with clients via phone, email and web chat, upholding the company’s values and delivering the high-quality service that our customers value.
Responsibilities include:
Assessing new project enquiries, responding to customers and booking project details on to CRM system
Identifying the correct system types to meet the project requirements, from a range of products and companion distributed products.
Technical support and guidance, including remote troubleshooting of complex systems.
Preparing equipment quotations, responding to bids in a timely manner.
Site visits, surveys, customer meetings and demonstrations, including report writing to follow up.
Providing technical training to customers.
The ideal Technical Customer Support Engineer, Nottinghamshire will have a blend of the following skills and experience:
Experience of audio systems and technology.
Experience designing on CAD programmes.
Personable manner with customers and able to give clear, concise explanations of technology systems
Good IT skills, experience with Microsoft Office and quick to learn new software packages
APPLY NOW for the Technical Customer Support Engineer job based in Newark, Nottinghamshire by sending your CV to rdent@redlinegroup.Com.....Read more...
Proactively initiate outbound phone calls to leads in our CRM database to create sales opportunities through understanding customer needs
Ensure a prompt response to all inbound customer enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems
Timely preparation of sending quotes
Build and maintain relationships with new and existing customers through regular follow-up calls
Develop and implement sales strategies to meet and exceed assigned sales targets
Using a Sales Order Processing system to ensure all purchase and sales orders are managed in an accurate and streamlined manner
Monitoring delivery dates with suppliers and keeping customers informed of delivery dates
Informing customers of unforeseen delays or problems
Working closely with the Warehouse, and Logistics Team to ensure seamless deliveries
Supporting, as needed, the coordination of international exports, mainly to the Europe, Africa and the Middle East
Training:Business Administrator Level 3 Apprenticeship Standard:
One day per month at Bradford College
All work uploaded to our online portal Aptem
Assessor to visit workplace every 6-7 weeks
Training Outcome:
Permanent role within the company
Progress onto team leadership role
Ongoing career development opportunities
Employer Description:Based in Yorkshire, at a strategic central location in the UK, we are optimally positioned to distribute our products and services across the world with customers in the UK, Europe, Middle East, Africa.
Our offerings span a wide range of products, including Electric Motors, Gearboxes, Inverter Drives, and full Automation solutions like Circuit Breakers, Contactors, and PLCs from top-tier manufacturers like ABB, Siemens, Schneider, and Legrand. As we've grown—expanding our team, facilities, and product lines—we've remained committed to our core principle of providing value through competitive pricing and superior service.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Your Role
Serve as the first point of contact for IT issues, providing clear, confident, and friendly support
Deliver hands-on troubleshooting for **hardware, software, and network** challenges
Set up and retire laptops, peripherals, and other devices.
Manage user onboarding and offboarding to ensure seamless transitions
Keep precise records of IT equipment, user accounts, and configurations
Investigate potential cybersecurity concerns, escalating when necessary
Provide support for remote staff and off-site locations
Promote and uphold IT policies, compliance requirements, and data protection standards
What You’ll Bring:
Proven experience in first-line IT support or a similar technical role
Strong knowledge of Windows OS, Microsoft 365, and fundamental networking principles
Awareness of **cybersecurity best practices** and incident response
Excellent communication skills with a customer-first approach.
Ability to prioritise tasks and stay organised under pressure
Familiarity with IT asset management and user account administration
If you thrive on solving problems, enjoy helping people, and take pride in keeping tech running at its best, we’d love to hear from you.Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:
Potential full time position for the right candidate after completion of the apprenticeship
Employer Description:We specialise in Computer repairs, Laptop, MacBook/IMac repairs, Web design and hosting, Data Recovery and Data delete & bespoke CRM applications for SME. We buy or Part exchange your old computers and PC. Whether it’s a software problem or a hardware issue, we have the expertise to get your device up and running again in no time.Working Hours :Working days to be confirmed between - 9.00am - 5.30pm, 30 minutes for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
As a Marketing Apprentice, you’ll work across all areas of digital marketing, gaining hands-on experience in a supportive team.
Your role will include:
Updating and editing the company website (currently Squarespace, moving to WordPress)
Supporting SEO, PPC, and online advertising campaigns
Posting engaging content across Instagram, TikTok, LinkedIn, Facebook, and Twitter
Assisting with email campaigns and CRM tools such as Mailchimp, Hubspot, or Pipedrive
Creating visuals using Canva and Adobe Creative Suite
Writing copy for posts, campaigns, and email communications
Using Trello, Confluence, Slack, and Google Meet to manage projects and collaborate
Contributing to brand development in a competitive market
Skills and Qualities:
We’re looking for someone with:
Good written English and vocabulary
Basic knowledge of Excel/Word or Google Docs
Strong interpersonal skills and confidence working in a small, collaborative team
Creativity, curiosity, and enthusiasm for digital marketing.
Eagerness to learn new skills, including basic coding for websites
An interest in apps and web portals
You’ll receive ongoing mentoring from our retained marketing contractors and product team, alongside structured training at college one day per week.
You’ll gain exposure to live projects, real clients, and the full marketing mix in a fast-paced startup environment.Training:
You will complete the Level 3 Content Creator apprenticeship while working at thankyü, Training will be delivered in partnership with Hull College, one of the UK’s leading providers of digital apprenticeships
You will learn practical skills in digital marketing, campaign management, content creation and analytics, supported by industry experts with an excellent track record of achievement
Training Outcome:
On successful completion of the apprenticeship, you may be offered a permanent role
Employer Description:thankyü is redefining how we value service and frontline workers. We’re a fast-growing platform with a dual focus:
B2B – supporting organisations with compliant tipping, recognition, and feedback tools.
B2B2C – empowering workers directly with everyday savings, wellbeing support, and income tools.
We’re small, agile, and ambitious, and we’re looking for a Marketing Apprentice to join our team and grow with us.Working Hours :Monday - Thursday, 9.00am - 5.00pm with college on Fridays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Analytical skills,Logical,Creative....Read more...
Customer Account Manager - Managed Services
Location: Manchester (Hybrid working, 3 days office, 2 days home)
Salary: to £28-30k Dep on experiences + £8-10k Commission + Bens
Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence and account management team
Main purpose of Role:
Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend.
As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities to broaden the company’s footprint and wallet share within each account, work with the account teams to identify opportunities and deliver the overall Account Plans and objectives.
Within their own named accounts, work to ensure retention of the recurring revenues, development of incremental and X-sell opportunities to deliver incremental gross margin.
Achieve incremental GM targets and revenue retention targets,
SCOPE OF RESPONSIBILITIES
Take a leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management.
Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues. Continue to develop incremental opportunities by identifying cross – sell and upsell prospects to generate additional gross margin.
Compiling customer quotations and processing orders.
Work closely with the service delivery team to ensure both continuous service improvement and the evolution of services
Support the account team in understanding the wider customer requirements, objectives and business drivers. Providing a highly professional service to customers at all times.
Ensure the in-house CRM system (Salesforce) is maintained and kept up to date.
Maintain a good knowledge of the portfolio, this includes participating in sales enablement training and engaging with vendors on Opportunities
Person Specification
Technical Profile
• Experience in UCC, UCaaS, CCaas, Network Infrastructure, Secure Operations and CX solutions within Public Sector and/or Private Enterprise customers
• A good understanding of mobile and WAN
• Demonstrable ability to achieve targets from account management activities
• Experience of working with field account managers to generate additional contact points and opportunities
Traits and Behaviours
• Focus on customers – committed to providing the best service to our customers in all that they do
• Working Together – Working co-operatively with colleagues, customers, partners and suppliers. Gains support from others. Relationship driven and ‘human.’
• Can Do Attitude – Takes personal responsibility for getting things done
• Growth – Proactively seeks ways to improve and grow the business
Personal Attributes/Skills
• Excellent customer service and communication skills
• Customer focused, proactive, collaborative, can do approach
• Good commercial acumen, highly goal orientated/achievement driven with the ability to deliver at pace.
• Technically oriented with a natural curiosity and ability to quickly develop an understanding of current and future trends in business technologies and the business and portfolio.
• Self-motivated
• Ability to work under pressure
Apply now for full details
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
