Solutions Architect – Sao Paulo / Hybrid - Fluent French & English
(Solutions Architect, Technical Consultant, Software Implementation, Solutions Architecture, SaaS, Architecture, API Integrations, REST, Web Services, CRM, eCommerce, ERP, OMS, Solutions Architect, Technical Consultant)
Our client is an exciting and cutting-edge fintech giant with a global presence. They have been a market leader within the fintech consultancy sector for many years and their worldwide client base has never been stronger, with significant growth in the last 12 months. They are looking for an experienced Solutions Architect to own the end-to-end solution design, implement their cloud-based space planning and design platforms and ensure solution integrity from discovery through deployment.
As an experienced Solutions Architect, you will be responsible for providing architectural oversight across multiple concurrent implementations and leading architectural discovery sessions with customer stakeholders. This will include designing end-to-end solution architectures across SaaS platforms, APIs, middleware, CRM, eCommerce, and Order Management systems.
Expert knowledge of cloud-based SaaS architecture and API integrations, such as REST and Web Services is essential, as experience leading enterprise-level software implementations. Experience working in multi-system ecosystems, such as CRM, eCommerce, ERP and OMS is also expected. Exceptional communication and interpersonal skills are a must, as you will be acting as a trusted technical advisor to enterprise customers and presenting solution designs clearly to both technical and non-technical stakeholders. You will also need to have excellent time and priority management skills that enable you to work in different time zones and speak and write fluently in French and English.
We are keen to hear from talented Solutions Architect candidates from all backgrounds.
This is a truly amazing opportunity to work for a prestigious brand that will do wonders for your career. They invest heavily in training and career development; top performers are guaranteed a career path into senior and lead positions within 12 months.
Location: Sao Paulo / Hybrid
Salary: 160k BRL – 190k BRL + Bonus + Pension + Excellent Benefits
Languages: Fluent in French and English
To apply for this position please send your CV to Karan Gajjar at Noir Consulting.....Read more...
This role is the first point of contact for customers, responsible for logging, triaging, and resolving support requests using HubSpot Helpdesk (CRM).
The successful candidate will deliver high-quality support, ensuring issues are resolved efficiently or escalated appropriately, while maintaining excellent customer & team communication throughout.
KEY RESPONSIBILITIES
Customer Support & Incident Management
Act as the first point of contact for all SaaS-related support queries via phone, email, and HubSpot Helpdesk.
Log, categorise, and prioritise tickets accurately within HubSpot CRM/Helpdesk.
Provide first-line troubleshooting and resolution for application, user access, and basic system issues.
Ensure all incidents and service requests are managed in line with SLAs and KPIs.
Escalate complex or unresolved issues to 2nd/3rd line support with clear documentation.
Application Support (SKYVISITOR / SAFEWORKS and the new SAFETYNET.ONE – launching Q3/4 2026
Support users with onboarding, account setup, and general usage of the SaaS platform.
Diagnose common issues related to: User authentication and permissions, data input/output errors or device/browser compatibility
Assist with basic configuration and user guidance.
HubSpot Helpdesk / CRM Usage
Maintain accurate and detailed records of all customer interactions in HubSpot.
Track ticket progress and ensure timely updates to customers.
Use HubSpot workflows to manage case lifecycle and follow-ups.
Contribute to knowledge base articles and support documentation.
Customer Experience
Deliver a professional, empathetic, and solutions-focused service.
Keep customers informed with clear, jargon-free communication
Identify recurring issues and feedback trends to improve service delivery.
Documentation & Continuous Improvement
Create and update internal and customer-facing documentation.
Contribute to FAQs and troubleshooting guides for our SaaS Solutions.
Highlight opportunities for process improvement within the helpdesk
DESIRABLE BUT NOT ESSENTIAL
Experience supporting web-based applications (ideally SKYVISITOR or similar platforms)
Familiarity with HubSpot CRM / Service Hub
Understanding of ITIL principles (incident, problem, and change management)
Basic knowledge of APIs, integrations, or data handling
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
An apprenticeship includes regular training with Velocity Academy. At least 20% of your working hours will be spent training or studying.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:Safetynet Solutions creates bespoke workplace security and management systems. They specialise in tools that help businesses manage visitors, contractors, access control, goods-in, and mailroom operations, using a mix of digital systems, print solutions, and ID card technology. They’re known as a leading UK provider with over 30 years’ experience and offer scalable solutions for small businesses through to global companies.Working Hours :Monday to Friday 9am to 5pm, shifts.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,positive can-do attitude,Eager to learn....Read more...
Hybrid working, flexible hours, and up to £41,000 p/a – join a fast-growing industry leader in Leeds as a Digital Marketing Manager (12 month contract).
We are partnering with a well-established and rapidly expanding company specialising in the design, manufacture, and servicing of critical components for national infrastructure, with a reputation for quality, innovation, and sustainability.
This exciting 12-month contract (maternity cover) offers the chance to join as a Digital Marketing Manager, responsible for website management, online campaigns, and overseeing all content including SEO updates, blogs, brochures, photography, and more. The successful Digital Marketing Manager will be based in Leeds, with easy commuting from Bradford, Wakefield, Huddersfield, Halifax, Castleford, and Pontefract.
Key responsibilities of the Digital Marketing Manager include:
Owning website performance, designing campaigns and landing pages to boost brand awareness and generate enquiries
Managing all content across blogs, SEO, brochures, photography, and video (with agency support)
Leading SEO strategy, optimisation, tracking, and continuous improvement of search visibility
Planning, executing, and reporting on campaigns across web, social, and other channels
Maintaining and growing the CRM/database to support email and lead generation activity
Managing relationships with external agencies, ensuring brand consistency across communications and events
The Digital Marketing Manager will work closely with internal teams to deliver materials and presentations
We are seeking a Digital Marketing Manager who has:
Proven experience in website management, multi-channel campaigns, and landing page execution
Strong background in SEO strategy, optimisation, and performance tracking
Expertise in content creation across blogs and social platforms
Experience with CRM systems for email marketing and lead generation
Ability to analyse performance data, manage agencies, and collaborate cross-functionally
Relevant experience within manufacturing, design, or engineering environments; exposure to fabrication, power generation, or assembly is highly desirable
Benefits:
Salary between £38,000 - £41,000 p/a (depending on experience)
25 days holiday plus bank holidays
Company pension scheme (5% matched contributions)
Life assurance, mental health support, and counselling
Staff discounts, cycle-to-work scheme, onsite parking, and EV charging
Flexible hours with up to 1 day per week remote working
Opportunity to be part of a fast-growing, future-focused business
To apply for this Digital Marketing Manager position, click “Apply Now” and attach your CV, or contact Megan Saunders at E3 Recruitment for more information.
....Read more...
What You'll Do:
Content Creation & Digital Storytelling:
Plan, shoot, and edit high impact video content showing dyno runs, installs, behind the scenes workshop activity, customer builds, and product spotlights
Create before/after transformation content that communicates performance gains in a visually compelling way
Produce short form video for TikTok, Instagram Reels, and YouTube Shorts using CapCut, Premiere Pro, or similar tools
Capture high quality photography for use across web, email, and social channels
Work closely with technicians to understand the engineering behind each project so your content is accurate, authentic, and exciting
Social Media Management:
Develop and schedule posts across TikTok, Instagram, Facebook, and YouTube in a consistent brand voice
Monitor trends, hashtags, and audio to maximise organic reach and engagement
Respond to comments and messages to nurture an active performance focused community
Track platform insights and report which posts, videos, or campaigns are performing well
Website, SEO & E Commerce Content:
Update product pages with fresh imagery, improved descriptions, and performance focused messaging
Write SEO optimised blog posts around installs, customer builds, performance upgrades, and industry news
Support internal projects to improve site structure, usability, and findability of key information
Upload new products and ensure specifications, benefits, and compatibility information are accurate
Email & CRM Marketing:
Assist in drafting e marketing campaigns to promote new products, offers, dyno results, and project highlights
Learn how to segment audiences and tailor messages to different customer groups (e.g., car model communities, bike enthusiasts, tuners)
Review open rates, click throughs, and conversions to help optimise future campaigns
Analytics & Performance Reporting:
Learn to use tools such as Google Analytics, Meta Insights, and website dashboards to track performance
Produce simple reports showing trends in traffic, engagement, conversions, and audience growth
Suggest ideas for improving content based on data
Brand Consistency & Market Awareness:
Maintain consistent tone, branding, and messaging across digital channels
Keep up with automotive, motorsport, and tuning industry trends to ensure content stays relevant
Research competitor activity and identify opportunities to stand out in the performance market
Training:Multi-channel Marketer Level 3.
Your learning will take place at the South Central Institute of Technology, which offers benefits such as: Quality teaching and support. Project-based learning, co-delivered by employers. State-of-the-art facilities with plenty of tech equipment available.Training Outcome:This role can grow into:
Digital Marketing Executive
Social Media Manager
Content Producer/Videographer
E Commerce Marketing Specialist
Brand or Community Manager TTS Performance is passionate about developing young talent - if you excel, there’s real scope to build a long-term career with us
Employer Description:Founded in 1982 by Richard Albans, TTS Performance are innovators in the design and manufacture of supercharger conversions for motorcycles and cars. We specialise in increasing performance, while retaining the highest levels of durability and drivability, whether it's on the road or track.
Everything is designed, manufactured and tested in-house at our Silverstone UK facility, allowing us to maintain complete control over quality. All of our packages are designed to be easily installed by a competent DIY mechanic and include comprehensive instructions, with full technical support available.Working Hours :Core time 9am - 5.30pm Monday - Friday. Offsite work at various times, occasional weekend work.Skills: Digital‑first content creator,Video editing skills,Clear storyteller,Passion for cars,Workshop‑ready creator,Creative & experimental,Organised & reliable....Read more...
