Build a strong understanding of our C# WinForms application by engaging with customers and learning how they use the software.
Log, categorise, and prioritise support incidents, escalating complex technical issues to second-line support or other relevant teams
Provide basic troubleshooting and guide customers in resolving common issues while gathering valuable insights about software performance and user needs
Assist in the maintenance and refinement of features within the existing C# WinForms application, applying the knowledge gained from customer feedback
Collaborate with the development team on bug fixes, performance improvements, and feature enhancements
Contribute to software testing by designing and executing test cases, performing manual testing, and documenting test results
Identify and report software defects, and work with developers to troubleshoot and resolve issues before release
Training:Why choose our Junior Developer Level 3 apprenticeship?
QA’s Junior Developer Level 3 apprenticeship develops digital skills and provide the technical grounding needed to become a well-rounded, entry-level programmer. Junior Developers work as part of a software development team to build simple software components on web, mobile or desktop apps to be used by other members of the team as part of larger software development projects.
QA’s Junior Developer Level 3 apprenticeship programme enables the apprentice to:
Explore a wide range of skills including Python, C#, Java, SQL, HTML, CSS, JavaScript, Git, Microservices and cloud
Interpret simple design requirements for discrete components of a project under supervision
Implement code which other team members have developed to produce required components
Gain the following qualifications upon successful completion of the Junior Developer Level 3 programme:
Software Development Technician Level 3
BCS Certificate in Systems Development Context and Methodologies
BCS Certificate in Programming
Tools and technologies learned: Apprentices will learn to use Python, C#, HTML5, CSS3, JavaScript and Git.Training Outcome:Upon successful completion of this apprenticeship, there may be opportunity for future progression within the company in a more advanced IT role or through a higher-level apprenticeship. Employer Description:iLockerz is a tech manufacturing scale-up that makes electronic smart lockers that are used in businesses across the world to manage IT assets, weapons and other mission critical items.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
