Content creation - Create clear and engaging written, visual and digital content for internal and external audiences, including blogs, news items, web copy, images, simple video and audio content where appropriate
This includes gathering stories from Innovation Connect members and writing community blogs and case studies that showcase activity, achievements and opportunities
Website and digital platform updates - Update and maintain Department of Research and Innovation and Innovation Connect web pages, SharePoint pages and other digital platforms, using a range of content management systems and ensuring content is accurate, accessible and up to date
Social media and channel support - Prepare, schedule and publish content across approved communication channels, including LinkedIn and other social media platforms,following University tone of voice, accessibility, copyright and brand guidance
External engagement activity - Support communications linked to external engagement, including Innovation Connect, KTP activity, sector-focused engagement, business-facingopportunities, events, case studies and other externally focused initiatives
Event support - Support engagement events by helping with event listings, promotional copy, delegate information, presentation materials, follow-up communications and other related content, working with colleagues including the Research Culture Administrator. In person support may also be required
Creative development and media production - Contribute ideas for new approaches,formats and channels, and support the development of creative materials across differentmedia, including images, video, audio, printed materials and digital assets
Monitoring and reporting - Support basic monitoring and reporting of engagement activity, including web, social media and event analytics, helping colleagues understand reach, engagement and audience response
Administration, enquiries and coordination - Provide administrative and coordination support for communications and engagement activity, including occasional first-line support for Innovation Connect enquiries, signposting or escalating requests where appropriate, and helping to keep activity on track against agreed timescales and budgets
Training Outcome:Following completion apprentices could continue into roles such as:
Campaign assistant
Marketing assistant
Paid social senior account executive
Content creator
SEO analytics officer
Social media executive
Employer Description:The University of Portsmouth is a global employer of choice where exceptional people create, share and apply knowledge that makes a difference.
Experience the pride of being part of a select group – one of only four universities in the south-east of England to achieve a prestigious Gold rating in the Teaching Excellence Framework. Additionally, we proudly rank among the top 140 universities globally in the Times Higher Young University World Rankings.
Ambition, Responsibility and Openness drive our every endeavour. Join our esteemed institution with a proven track record of success, and where dedication to excellence is key. We want people to make their mark in a professional community that truly values people, innovation, and achievement.Working Hours :Monday - Thursday 08:30 - 17:15 and Friday 08:30 - 16:15Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is a great opportunity to gain practical business administration experience while developing skills in organisation, communication, and customer service within a busy healthcare environment.
As a Business Administrator Apprentice, you will support the day-to-day running of reception and administration at Chingford Medical Practice.
Your responsibilities will include:
Using EMIS Web (the practice's clinical system) to record, update and retrieve patient information accurately
Carrying out general GP reception duties, including greeting patients, answering the telephone and dealing with enquiries
Booking, amending and managing GP and nurse appointments, tasks and diary dates
Processing patient referrals to other services and healthcare providers
Maintaining accurate insurance records and completing related paperwork and reports
Preparing reports and documentation for the practice management team
Supporting general administrative tasks across the practice
Liaising with GPs, nurses, patients and external organisations to ensure information is shared accurately and on time
Learning how the practice operates and developing your administration, communication and organisation skills
Working as part of the reception and administration team to help ensure the practice runs smoothly, efficiently and professionally
Training:
You will attend college as part of your apprenticeship training (Waltham Forest College)
1 day per week at college
On-site college-based training
The remaining days will be spent working at Chingford Medical Practice, gaining practical experience and developing business administration skills in the workplace
Training will support the apprentice in building the knowledge, skills and behaviours required to successfully complete their apprenticeship.
Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent Business Administrator or Medical Receptionist role at Chingford Medical Practice, depending on business needs and performance.
The skills and experience gained during the apprenticeship could also provide a pathway into roles such as Medical Secretary, Practice Administrator or Office Manager within primary care.Employer Description:Chingford Medical Practice is an NHS GP surgery based in Chingford, London, providing primary care services to the local community. Our friendly reception and administration team is committed to delivering high-quality patient care, and staff undergo relevant DBS checks and safeguarding training.Working Hours :TBC – either 07:30-15:30 shift or 10:30-18:30 shift.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,confidentiality....Read more...
Provide day-to-day administrative support to different departments across the business.
Answer telephone calls and respond to emails in a professional and helpful manner.
Maintain accurate records, spreadsheets and information on company systems.
Assist with customer orders, quotations, invoices and general correspondence.
Support the sales, purchasing, finance and customer service teams with administrative tasks.
Prepare documents, reports and other information using Microsoft Office, including Word and Excel.
Liaise with customers, suppliers and colleagues to help ensure information is communicated accurately and on time.
Assist with filing, data entry and maintaining organised electronic and paper records.
Develop strong communication, organisation, time-management and problem-solving skills through practical experience and apprenticeship training.
Training:The apprentice will work towards the Level 3 Business Administrator Apprenticeship Standard. Training will be provided by The College of Animal Welfare (CAW) Business School in Huntingdon.
The apprentice will develop practical skills and knowledge in business administration, communication, organisation, IT, project support, business processes and working effectively with colleagues and customers.
On successful completion of the apprenticeship, the apprentice will achieve the Level 3 Business Administrator qualification.Training Outcome:The successful apprentice will be offered a full-time permanent position on successful completion of the apprenticeship, subject to satisfactory performance. The successful candidate will have the opportunity to develop their career within Lil Packaging, with the department and future role agreed based on their skills, interests and the needs of the business.Employer Description:Manufacturer of cardboard and corrugated packaging. We specialise in bespoke prestige packaging for online commerce as well as supply our own stock range on our web site.Working Hours :Monday to Thursday, 8:55am–5:00pm and Friday, 8:55am–4:30pm, with a 30-minute unpaid lunch each day. Apprenticeship training is included within normal working hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Time management,Friendly and approachable,Reliable and punctual,Positive and enthusiastic,Organised and methodical,Professional and polite,Hardworking, willing to learn,Adaptable and flexible,Confident communication,Positive attitude to teamwork,Keen to develop a career,Independent and Teamwork,Willing to learn new systems,Microsoft Office skills,Prioritisation skills,Able to meet deadlines,Follow company procedures,Learn about areas of business....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
We are looking for a Program Administrator.
General Description:
The Program Administrator is responsible for supporting the National Account Team Lead and other Program Managers in a behind-the-scenes type of role. The Program Administrator should be a very detail oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements. The Program Administrator will be responsible for working on multiple Programs (service contracts) and executing on the day-to-day requirements as outlined by the National Account Team Lead and/or the Program Manager.
Essential Duties and Responsibilities:
Writing proposals for customer accounts.
Understanding customer specific requirements (applicable discounts, labor/material break out, taxes, etc.)
File/document integrity - use internal web resources (eBuilder) and local file storage to maintain document and file storage integrity.
Understanding different labor rates for each WTI region(s).
Understanding different WTI service types and how they are priced.
Managing multiple leak response programs.
Tracking leak calls and WTI service response times.
Managing subcontractor invoices and completion paperwork.
Working with regional administrators to re-dispatch leak calls, get progress updates, etc.
Working with WTI technicians to request NTE increases on individual leak responses if applicable.
Tracking and invoicing leak service calls.
Delivering invoices to customer specific locations (work order systems, customized email addresses, etc.)
Tracking inspection programs.
Working in internal systems to track roof inspection data.
Maintaining a master inspection tracker showing where small pieces of entire programs are in relation to completion.
Maintain a weekly schedule to WTI field technicians and Program Manager (to share with customer).
Inputting budgets, editing, and categorizing recommendations from WTI field technicians.
Submitting reports and files for internal quality control.
Editing reports as needed based on feedback from quality control personnel.
Delivering reports to Program Manager/customer.
Customer portals
Updating customer work order status with ETA
Updating customer invoice system with Invoice
Special Project Assignments
Be accountable for managing your day based on tasks set forth by Program Manager.
Competencies:
Technical
Knowledge of all Services that WTI offers (able to read through a price book and understand the information)
Communication
Superior written, oral, and digital communication skills.
Computer Literacy
Outlook Email
Microsoft Teams
Microsoft Excel (must have)
SmartSheet
SAP
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
No two days are the same. You'll work alongside our experienced Account Management team, learning how we deliver exceptional service to customers across the UK. This will include:
Processing orders
Updating our web-to-print platform
Supporting client projects
Managing stock replenishments
Responding to enquiries
You'll play a real part in keeping our customers happy while developing valuable business and communication skills.Training:You'll complete the Business Administrator Level 3 Apprenticeship while gaining practical experience every day.
Your training provider will support you throughout the programme, combining structured learning with hands-on coaching from our experienced team.
By the end of your apprenticeship, you'll have recognised qualifications and real workplace experience.Training Outcome:We don't see this as "just an apprenticeship" - we see it as the start of a career. As your confidence and experience grow, you'll have the opportunity to progress into an Account Manager role, building long-term relationships with customers and taking ownership of your own accounts, whilst learning and understanding fully the serviced print industry. Many of our team have built successful careers by developing and progressing from within.Employer Description:SF Taylor is an award-winning print company based in Stockport. Celebrating 100 years in business, we combine the latest technology with exceptional customer service to support organisations across the UK, including NHS Trusts, universities, local authorities and businesses. Our people are at the heart of everything we do, and we're passionate about helping them learn, grow and succeed.Working Hours :Monday - Friday, 8.45am - 4.45pm (Lunch: 12.30pm - 1.00pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Willingness to learn,Positive attitude,Enthusiasm....Read more...
As a Business Administrator Apprentice, you will work closely with a range of internal departments, supporting day-to-day business activities and contributing to projects that help the company grow and achieve its goals.
You will gain valuable experience across customer and partner support, administration, internal systems, billing, account management and business improvement projects. Working with experienced colleagues across the organisation, you will develop your communication, organisation, problem-solving and administrative skills while working towards your Level 3 Business Administrator apprenticeship.
Responsibilities:
Respond to customer and partner enquiries by phone, email and web chat, providing a professional and helpful service.
Assist with billing and account-related queries, ensuring information is accurate and up to date.
Process account changes and service updates, following internal procedures and maintaining accurate records.
Work closely with internal teams to resolve customer and partner queries efficiently and effectively.
Develop proposals and contribute to projects designed to improve customer service and internal business processes.
Record and track customer and partner interactions using the company's bespoke CRM system.
Support customers and partners with understanding their usage, charges and available options.
Maintain accurate records and ensure administrative information is updated across relevant systems.
Assist with general business administration and support colleagues with day-to-day operational tasks.
Contribute ideas and feedback to help improve processes, systems and the overall customer experience.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15 month apprenticeship, you will have obtained your Business Administration apprenticeship L3 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:At Jellyfish Energy, we're more than just an energy company— we’re a growing team dedicated to delivering. We aim to deliver a simple, fair, and transparent offering to energy supply. Derived from a tech and data-led approach, we have direct access to unmatched reporting for both customers and partners.
As our customer and partner base grows, there is a need for our journey and we’re looking for a friendly and motivated Business Administror to join our company — supporting customers, partners and our internal team solving problems, and helping them manage their Electricity and Gas accounts.Working Hours :Monday-Friday (09:00AM-17:00PM).Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working....Read more...
Sales Operations Administrator
We are looking for an ambitious Sales Operations Administrator to join a successful and growing manufacturer of classic car parts and automotive components. Offering genuine opportunities for development, this varied role will evolve over time and provides exposure to sales operations, customer support, marketing and business administration.
If you have an interest in classic cars, automotive aftermarket products or vehicle restoration, this is an opportunity to build a long-term career within a unique and thriving business.
Location: Office based, Witney, Oxfordshire Salary: 29-35k depending upon experience
Hours: Monday to Thursday 8.30am to 5.00pm, Friday 8.30am to 3.00pm
About the Role
Working as part of a close-knit commercial team, you will support the day-to-day sales operation while helping to deliver an outstanding customer experience across several well-established automotive brands.
This is a highly varied position where no two days are the same. You'll be involved in everything from sales administration and customer service to marketing support, systems administration and operational projects.
About You
You'll be organised, proactive and confident communicating with customers and colleagues alike. Comfortable managing multiple priorities, you'll enjoy being involved in a broad range of activities and take pride in delivering a first-class customer experience.
You'll ideally have:
Experience within a Sales Administrator, Sales Support, Customer Service, Commercial Administration or Business Support role.
Excellent communication skills and a professional telephone manner.
Strong organisational skills and the ability to manage multiple tasks simultaneously.
Good IT skills, including Microsoft Excel, Word and other Microsoft Office applications.
A high level of accuracy and attention to detail.
Experience of SAP or a similar ERP system would be advantageous, although full training will be provided.
A positive, flexible and team-focused approach.
A genuine interest in cars, classic vehicles, restoration projects or the automotive aftermarket industry.
Enthusiasm for learning about automotive products and supporting a passionate customer base.
Key Responsibilities
Managing customer backorders and proactively chasing outstanding orders across multiple group companies.
Processing and updating customer orders using SAP and online ordering platforms.
Coordinating overseas web orders, obtaining shipping quotations and arranging deliveries.
Producing and releasing warehouse pick lists to support daily delivery schedules.
Maintaining accurate customer information across websites, databases and business systems.
Providing professional telephone support and acting as a first point of contact for customers.
Handling customer returns administration and supporting aftersales activities.
Managing customer invites, communications and data updates across company platforms.
Supporting the ongoing maintenance and accuracy of SAP, websites, CRM systems and business applications.
Liaising with external IT and software providers to manage and progress support tickets.
Uploading price lists and maintaining system data across multiple business entities.
Supporting online order fulfilment and liaising with purchasing teams where required.
Managing incoming enquiries and ensuring customer requests are handled promptly and professionally.
Coordinating factory tours, customer visits and booking schedules.
Supporting marketing activity through Mailchimp campaigns and social media administration.
Assisting with promotions, events and wider commercial initiatives.
Providing sales support across the wider business and contributing to continuous improvement projects.
Why Join Us?
Join a respected and successful business within the classic automotive sector.
Work with products that are valued by enthusiasts and customers worldwide.
Enjoy a varied role spanning sales operations, customer service, marketing and business support.
Receive ongoing training and development opportunities.
Benefit from genuine career progression as the role and business continue to grow.
Be part of a supportive and passionate team.
Early finish every Friday.
Generous holiday entitlement.
Apply in Confidence
To apply for the position of Sales Operations Administrator – job reference 4385KB, please forward your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call 07908 893621 for a confidential discussion.
JOB REF: 4385KB
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
