Learn how to act as a contact for those wishing to communicate with Members of the Council including officers and the public
To help make arrangements for Members’ attendance at conferences, seminars and other official engagements
Be able to deal with Members’ enquiries and casework, including background research, contact with nominated officers and initiating correspondence
Monitoring casework response and chasing outstanding issues on behalf of Members
Assist Members to manage their web pages and to ensure that information published on Members Web Pages is current and that enquiries received through the pages are dealt with in a timely manner
Learn how to organise and service Members surgeries including taking forward generated actions
To develop and maintain appropriate office systems as may be required by the Member Support Function
To seek advice for members on the criteria, suitability, and content of submission of fund applications
Dealing with Member requests for support/tools for their role including IT / phones / accommodation
Training:
To study and achieve the Business Administrator Level 3 during the duration of the apprenticeship
Training Outcome:
We are unable to guarantee a job role on completion of the apprenticeship but if the applicant shows the appropriate level of competency and commitment progression opportunities will be available
Employer Description:Durham County Council is the largest council in the North East, we employ over 16,000 people and have a budget of around £1.3 billion which helps us provide services for more than 513,000 people. We are a forward-looking council and recognise that we need passionate people who share our enthusiasm to deliver fantastic services to the people of County Durham.Working Hours :Monday - Friday, 8.30am - 5.00pm, but the flexible working policy is relevant to this role and a new hybrid way of working is in place.Skills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
Job Title: ServiceNow ITSM Senior Developer
Location: Richardson, Dallas, TX- Onsite
Duration: 6 Months
Bill Rate: Up to $70 p/h (1099 or W2)
Eligibility: Green Card or U.S. Citizen only, due to Federal Compliance
Overview:
We are currently seeking a skilled Senior Developer to join our clients ITSM team in San Francisco, CA. The ideal candidate will have a strong background in ServiceNow ITSM development, with hands-on experience in Incident Management, Problem Management, Change Management, Knowledge Management, Service Catalog, Mobile Apps, and Virtual Agents. This role will be pivotal in configuring ServiceNow applications and enhancing operational efficiency through tailored software solutions.
Key Responsibilities:
- ServiceNow Configuration: Configure ServiceNow ITSM applications in accordance with established design plans to ensure optimal performance and compliance with specifications.
- Testing Expertise: Conduct unit testing, system integration testing, performance testing, user acceptance testing, and other client-specific testing to validate solutions.
- Development Skills: Lead the development of ServiceNow applications using JavaScript, Jelly, and various web services (XML, HTML, CSS) to create robust solutions tailored to business needs.
- Database Management: Utilize SQL queries and LDAP queries for connecting to databases like Oracle and MySQL, ensuring efficient data retrieval and management.
- Process Improvement: Design and implement repeatable processes for development, testing, staging, and production environments to enhance reliability and availability.
- Agile Methodology: Collaborate with project teams, actively participating in planning meetings and retrospectives, providing feedback and insights to drive continuous improvement.
- Communication: Effectively communicate technical concepts to both technical and non-technical audiences, fostering collaboration across teams.
Essential Qualifications:
- Experience: 5+ years of experience as a ServiceNow ITSM Developer with a focus on Incident Management, Problem Management, Change Management, and other ITSM applications.
- Technical Proficiency:
- Comprehensive knowledge of ServiceNow ITSM applications and their configuration.
- Proficiency in JavaScript, Jelly, XML, HTML, and CSS.
- Familiarity with SQL and LDAP for data connectivity.
- Certifications: ServiceNow Certified Systems Administrator is required.
- Methodology Knowledge: Strong understanding of Agile/Scrum methodology and the ITIL framework.
- Software Development Lifecycle (SDLC): Solid grasp of SDLC processes and best practices.
Desirable Skills:
- Knowledge of Oracle Developer 6i and Forms is a plus.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Ability to adapt quickly to changing requirements and drive project success.
If you are a qualified candidate eager to take advantage of this outstanding opportunity, please submit your resume for immediate consideration! We look forward to your application.....Read more...
Job Title: ServiceNow ITSM Senior Developer
Location: Oakland, CA- Onsite
Duration: 6 Months
Bill Rate: Up to $70 p/h (1099 or W2)
Eligibility: Green Card or U.S. Citizen only, due to Federal Compliance
Overview:
We are currently seeking a skilled Senior Developer to join our clients ITSM team in San Francisco, CA. The ideal candidate will have a strong background in ServiceNow ITSM development, with hands-on experience in Incident Management, Problem Management, Change Management, Knowledge Management, Service Catalog, Mobile Apps, and Virtual Agents. This role will be pivotal in configuring ServiceNow applications and enhancing operational efficiency through tailored software solutions.
Key Responsibilities:
- ServiceNow Configuration: Configure ServiceNow ITSM applications in accordance with established design plans to ensure optimal performance and compliance with specifications.
- Testing Expertise: Conduct unit testing, system integration testing, performance testing, user acceptance testing, and other client-specific testing to validate solutions.
- Development Skills: Lead the development of ServiceNow applications using JavaScript, Jelly, and various web services (XML, HTML, CSS) to create robust solutions tailored to business needs.
- Database Management: Utilize SQL queries and LDAP queries for connecting to databases like Oracle and MySQL, ensuring efficient data retrieval and management.
- Process Improvement: Design and implement repeatable processes for development, testing, staging, and production environments to enhance reliability and availability.
- Agile Methodology: Collaborate with project teams, actively participating in planning meetings and retrospectives, providing feedback and insights to drive continuous improvement.
- Communication: Effectively communicate technical concepts to both technical and non-technical audiences, fostering collaboration across teams.
Essential Qualifications:
- Experience: 5+ years of experience as a ServiceNow ITSM Developer with a focus on Incident Management, Problem Management, Change Management, and other ITSM applications.
- Technical Proficiency:
- Comprehensive knowledge of ServiceNow ITSM applications and their configuration.
- Proficiency in JavaScript, Jelly, XML, HTML, and CSS.
- Familiarity with SQL and LDAP for data connectivity.
- Certifications: ServiceNow Certified Systems Administrator is required.
- Methodology Knowledge: Strong understanding of Agile/Scrum methodology and the ITIL framework.
- Software Development Lifecycle (SDLC): Solid grasp of SDLC processes and best practices.
Desirable Skills:
- Knowledge of Oracle Developer 6i and Forms is a plus.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Ability to adapt quickly to changing requirements and drive project success.
If you are a qualified candidate eager to take advantage of this outstanding opportunity, please submit your resume for immediate consideration! We look forward to your application.....Read more...
Job Title: ServiceNow ITSM Senior Developer
Location: Oakland, CA- Onsite
Duration: 6 Months
Bill Rate: Up to $70 p/h (1099 or W2)
Eligibility: Green Card or U.S. Citizen only, due to Federal Compliance
Overview:
We are currently seeking a skilled Senior Developer to join our clients ITSM team in San Francisco, CA. The ideal candidate will have a strong background in ServiceNow ITSM development, with hands-on experience in Incident Management, Problem Management, Change Management, Knowledge Management, Service Catalog, Mobile Apps, and Virtual Agents. This role will be pivotal in configuring ServiceNow applications and enhancing operational efficiency through tailored software solutions.
Key Responsibilities:
- ServiceNow Configuration: Configure ServiceNow ITSM applications in accordance with established design plans to ensure optimal performance and compliance with specifications.
- Testing Expertise: Conduct unit testing, system integration testing, performance testing, user acceptance testing, and other client-specific testing to validate solutions.
- Development Skills: Lead the development of ServiceNow applications using JavaScript, Jelly, and various web services (XML, HTML, CSS) to create robust solutions tailored to business needs.
- Database Management: Utilize SQL queries and LDAP queries for connecting to databases like Oracle and MySQL, ensuring efficient data retrieval and management.
- Process Improvement: Design and implement repeatable processes for development, testing, staging, and production environments to enhance reliability and availability.
- Agile Methodology: Collaborate with project teams, actively participating in planning meetings and retrospectives, providing feedback and insights to drive continuous improvement.
- Communication: Effectively communicate technical concepts to both technical and non-technical audiences, fostering collaboration across teams.
Essential Qualifications:
- Experience: 5+ years of experience as a ServiceNow ITSM Developer with a focus on Incident Management, Problem Management, Change Management, and other ITSM applications.
- Technical Proficiency:
- Comprehensive knowledge of ServiceNow ITSM applications and their configuration.
- Proficiency in JavaScript, Jelly, XML, HTML, and CSS.
- Familiarity with SQL and LDAP for data connectivity.
- Certifications: ServiceNow Certified Systems Administrator is required.
- Methodology Knowledge: Strong understanding of Agile/Scrum methodology and the ITIL framework.
- Software Development Lifecycle (SDLC): Solid grasp of SDLC processes and best practices.
Desirable Skills:
- Knowledge of Oracle Developer 6i and Forms is a plus.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Ability to adapt quickly to changing requirements and drive project success.
If you are a qualified candidate eager to take advantage of this outstanding opportunity, please submit your resume for immediate consideration! We look forward to your application.....Read more...
Configure and set up new IT devices for customers (both remotely and on-site)
Support business servers, networks, and cloud environments
Manage and maintain Microsoft 365 and Active Directory environments
Monitor systems through RMM tools, including backup and cybersecurity alerts
Diagnose and repair IT hardware
Answer incoming support calls and provide friendly, professional technical assistance
Training:Why choose our Network Engineer Level 4 apprenticeship?
Our Network Engineer Level 4 apprenticeship is perfect for learners who are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.
QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:
Get equipped with the advanced technical skills needed for the role
Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Our client is a trusted provider of professional IT services, supporting businesses with:
IT support & helpdesk services
Server & network infrastructure
Microsoft 365 & Azure solutions
Cybersecurity & backup
Cloud hosting
Web services
Remote monitoring & management…and more!
Working Hours :Monday to Friday, 8am – 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,UK driving licence....Read more...
You will compile weekly payment schedule and starters & leavers report, check bank statements daily for payments due into the company from clients, finance companies and insurers and other tasks and duties as assigned from time to time.
Within recruitment, this requires timesheet processing and compliance.
In doing so recruitment admin handles all timesheet processing/queries & liaises with all candidates in obtaining all documents that are required to make candidates compliant in relation to all MSP requirements.
In terms of timesheet processing this function helps to maximize the companies’ weekly profits by chasing candidates for outstanding timesheets.
In terms of compliance this function helps to ensure that the company has all the necessary candidate documentation when an MSP informs us, they would like to carry out an audit.
In regard to the Trevellyan team, this is support function in all elements of credit control and payments to the insurers.
In reference to accountancy this is a support role to accountants and clients in offering good customer service and administration in support of our accountancy services.
Job Responsibilities:
Downloading candidate timesheets
Process AWR changes & placement extensions
Create vendor adjustment forms
Teaching candidates how to submit timesheets on the online portals
Chase unprocessed timesheets from workers
Manage payment queries for candidates where applicable
Manage candidates holiday request forms and send completed forms to payroll
Sending out & chasing outstanding registration documents and references
Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates
Deal with audits when they are requested by MSPs
Providing references for previous candidates
Manage task management schedules & task follow-up reporting
Run daily and weekly reports
Other tasks and duties as assigned from time to time
Check bank statements daily for payments due into the company from clients, finance companies and insurers
Diarise & chase payments with clients – 7-day SLA for payments
Ensure that all receipts and payments are placed in the credit control system
Reconcile all transactions with the credit control system
Ensure all insurance companies are paid at the end of the month via the statements
Ensure all statements are confirmed as correct and signed off
Ensure accurate and up to date client account files and database are kept
Carryout credit control duties to ensure payments received for our services
Invoicing for client services delivered in support of credit control
Maintain a portfolio of client’s payrolls weekly, bi-weekly and monthly
inbound/outbound customer service calls to our current clients, building relationships
Deal with external supplier queries, HMRC, DWP, courts and other agencies
Contacting customers over the telephone and via email with regards to potential new business
Deal with payroll queries from staff and contractors in a professional and timely manner
Calculations of statutory payments and processing P45 and P60’s and other year-end reports
Analysis of pay summary and pay slips
Upload RTI, FPS and EPS reports to HMRC and pension providers in a timely manner
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification
Full on the job training will be delivered
Off the job training will be supported by our training provider- Davidson Training UK Ltd
You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent)
All training will be delivered within the workplace during working hours
Training Outcome:
Full time position will be available after the successful completion of the apprenticeship
Employer Description:The Carrington Blake Group are a professional services group serving small and medium businesses through outsourced business support functions. By supporting business needs across various administrative, technical and creative functions, a business can reduce costs, save time, and concentrate on engaging customers.
Our offering to businesses includes:
Accountancy and Financial Management
IT Support and Cloud Computing
Recruitment
Business Start up
Payroll services
Marketing
Web Design and Development
Corporate Insurances
Employee Benefits Scheme
Due to the services we offer, our clients vary greatly, but our approach to solving problems remains the same. As such we are at the heart of industry developments and trends within each service division, providing latest and best approaches to our clients.Working Hours :You will be required to work Monday to Friday, 9:00am- 5:00pm, however you will be paid until 6:00pm to allow you to complete your apprenticeship course work.
40 hours a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
