Manufacturing warehouse person required to join warehouses and production facilities team and take responsibility for product components and material handling within the warehouse. You will inspect and accept incoming shipments against supplier packing lists and complete internal material fulfilment upon stakeholder request.
Experience
Manufacturing
Production Workflow
Manufacturing Resource Planning System - SAP
Warehouse experience and with a CPC licence to be able to drive the 7-tonne lorry between sites.
Responsibilities
Manage Goods Picking
Manage Goods Packing
Able to operate a 7.5 Ton lorry for moving items between buildings
Able to operate Forklift or other material handling equipment for movement of goods within the warehouse ....Read more...
Manufacturing warehouse person required to join warehouses and production facilities team and take responsibility for product components and material handling within the warehouse. You will inspect and accept incoming shipments against supplier packing lists and complete internal material fulfilment upon stakeholder request.
Experience
Manufacturing
Production Workflow
Manufacturing Resource Planning System - SAP
Warehouse experience and with a CPC licence to be able to drive the 7-tonne lorry between sites.
Responsibilities
Manage Goods Picking
Manage Goods Packing
Able to operate a 7.5 Ton lorry for moving items between buildings
Able to operate Forklift or other material handling equipment for movement of goods within the warehouse ....Read more...
Goods In - Checking and booking in deliveries then putting into locations etc.
Goods Out - Picking orders and preparing the outgoing deliveries
General housekeeping
Keeping on top of warehouse organisation
Tidiness and cleanliness
Assisting warehouse manager in any relevant tasks, such as checking stock etc.
Training:
Supply Chain Warehouse Operative Level 2
Delivery of this apprenticeship will be a blend of onsite and online meetings with the assessor every 4 - 6 weeks
Training Outcome:The company has been established for 25 years, but has recently grown and is growing fast, so opportunities are there for the right person on completion of a successful apprenticeship.Employer Description:
Spectrum Safety is located in Chesterfield. The company has been in business for around 25 years and specializes in providing workplace safety products and services.They offer a comprehensive range of personal protective equipment (PPE) and safety solutions, including overalls, hand protection and respiratory equipment.
Working Hours :Monday - Thursday 8.00am - 4.30pm and Friday 8.00am - 4.00pm with 30-minutes for lunch.Skills: Communication skills,Attention to detail,Number skills,Physical fitness,Must be punctual,Polite & enthusiastic to work,Literate,Excellent attention to detail,Excellent team player....Read more...
Are you an experienced Stores Person looking for a new challenge?
Holt Engineering Recruitment are looking for a Stores Person to join one of their clients based in Edinburgh.
As the Stores Person you will play a vital role within the company, supporting the business in the upkeep and organisation of the on-site store.
The responsibilities for the Stores Person role will include:
- Manage and handle shipping, loading and unloading of products
- Organize and maintain records of inventories.
- Processing received deliveries and distribution to factory efficiently.
- Processing production orders, and all other material/component requests to factory.
- Manage inventory as well as warehouse, transportation, and other logistics processes.
- Communicate with suppliers and customers regarding logistics
- Delivery driving of company van to deliver materials
- Forklift operating
- Recognise continuous imporvement and implemenet processes were needed.
The key skills required for the Stores Person:
- Previous experience working within Stores or Logistics is essential
- Great understanding of supply chain, inventory and distribution
- Excellent attention to detail
- Previous systems experience & able to use PC programmes
- Forklift licence
- Full UK driving licence
This position is Monday to Friday working 8am - 5pm with flexible start/finish times up to 1 hour. The role is paying £12.30-£14.50ph
Drug screening required
If this sounds like the perfect role for you APPLY today or call Sam on 07485390946.
All calls are recorded for training and quality purposes. Further details are shown within our Privacy Policy which is displayed on our website In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK As part of the recruitment process, you will be asked to provide documented evidence of eligibility please make sure you have this.....Read more...
Were working with a well-established engineering company in Fareham who are looking to grow their team with an experienced Dispatch Co-Ordinator.
This is a fantastic opportunity that can lead to a straight permanent position for the right person, with an immediate start available.
As the Despatch co Ordinator you will be responsible for ensuring all products are shipped and arrive to customers in a timely manner and in perfect condition
The main duties and responsibilities Dispatch Co-ordinator will include:
- Responsible for the dispatch section in the stores department
- Ensuring shipment and delivery deadlines are met
- Organising shipping lists and oder schedules
- Booking collections in using online systems including UK and international shipments
- Packing and labelling finished goods for dispatch
- Organising local deliveries for drivers
- Arrange receipt for finished goods
- Arrange quotes for deliveries and same day shipments
-
Requirements to be considered for this role:
- Experience in using an MRP System is essential
- Strong attention to detail
- Experience within a dispatch department in a warehouse or stores envionment
- Happy to assist in other areas of the business as and when needed
In return you will get:
- Get a competitive salary £27,000-£27,500pa
- Buying addtional holiday
- Free parking
- Early finish fridays
- Dress down fridays
- Monthly treats and events
If you are looking for a fresh new challenge within a growing and successful business please apply with your CV today and Ben will call you.....Read more...
Act as the first point of contact for customer enquiries (phone, email, and in person).
Support the processing of orders for construction labelling products, quotations, and delivery documentation.
Assist in resolving customer queries regarding product suitability, durability, compliance requirements, availability, and lead times.
Learn and apply knowledge of label products, printing specifications, and their applications in construction (e.g., safety signage, equipment labels, hazard warnings).
Maintain accurate records in company systems (CRM/ERP).
Liaise with production, warehouse, and logistics teams to ensure customer requirements are met.
Support the preparation of customer reports and updates.
Handle complaints professionally and escalate where necessary.
Promote a positive company image by providing excellent service and adhering to company values.
Training:Delivery to be completed on-site and 6 hours per week off the job training either at Barnsley College or your place of work.
Functional Skills in English and Maths (if not already achieved).
Mentoring and support from experienced colleagues.
Training Outcome:On successful completion of the apprenticeship, potential progression routes include:
Customer Service Advisor (Level 3)
Sales Support Administrator
Account Management
Employer Description:We are proud to be a leading label manufacturer across the UK, offering label printing services across various industries, addressing common challenges such as products arriving without proper identification, labels becoming unreadable or faded, and damage caused by exposure to heat.Working Hours :Standard working hours:
Monday - Thursday, 9.00am - 5.00pm.
Friday, 9.00pm - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Parts Advisor – Car Parts / Motor Factor
We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.
This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.
You'll be part of a friendly, supportive team with a strong reputation in the industry.
Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough
Salary – Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH
Key Responsibilities:
Handle inbound sales calls from trade and retail customers
Identify, advise, and sell the correct car parts, automotive accessories, and components
Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
Provide excellent customer service and manage product queries and returns
Support the team with dispatch coordination and general warehouse/admin tasks
Candidate Requirements:
Ideally experience in car parts sales, automotive customer service, or motor factor sales
Strong interest in vehicles and good knowledge of car parts
Excellent telephone manner and strong communication skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
Ability to manage multiple tasks and work as part of a team
Apply in Confidence:
To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson....Read more...
Were looking for an Analytics Engineer to join a high-impact data team building products that directly influence commercial performance and revenue growth. This role sits at the intersection of data engineering, analytics, and product, with clear visibility on how technical decisions translate into real business outcomes.
Youll take ownership of the data infrastructure that powers revenue-generating tools used by sales and commercial teams. From designing scalable data pipelines to building robust data models, youll create the foundations that enable real-time insights, automated lead generation, and smarter decision-making across the organisation.
This is an opportunity to scale proven data products from successful prototypes into enterprise-grade platforms, while mentoring others and shaping best practice as the data estate grows.
What youll be doing
- Owning and architecting end-to-end data infrastructure for commercial and sales-facing tools
- Designing and building scalable ELT pipelines and data models to support applications, dashboards, and analytics products
- Writing and optimising SQL and Python to process large, complex datasets
- Building and maintaining dbt models, tests, and documentation
- Monitoring pipeline health, data quality, and performance metrics
- Leading technical architecture discussions and making design decisions that support future scale
- Collaborating closely with analytics, data engineering, sales operations, and market intelligence teams
- Mentoring team members on analytics engineering best practices
- Ensuring high standards around testing, version control, CI/CD, and documentation
What youll need
- Strong SQL skills for large-scale data transformations
- Strong Python skills for data pipeline development
- Hands-on experience with dbt / dbt Cloud
- Experience working in GCP, particularly BigQuery
- Infrastructure-as-code experience (e.g. Terraform)
- Strong experience with Git and modern version control workflows
- Solid understanding of data modelling (dimensional models, star schemas)
- Experience implementing data quality and testing frameworks
What will help you succeed
- Strong architectural thinking and ability to design for scale
- Proactive approach to identifying data quality and performance issues
- Ability to communicate clearly with non-technical stakeholders
- Experience mentoring or guiding other engineers
- Familiarity with CI/CD pipelines for data transformations
- Knowledge of enterprise data warehouse design principles
- Exposure to geospatial analytics (e.g. BigQuery GIS)
- Experience working with data visualisation tools such as Tableau
- Interest in advanced analytics, predictive modelling, or AI-driven insights
- Understanding of data governance, lineage, and metadata management
- Experience with modern data stack tools (e.g. Airbyte, Fivetran)
- A continuous-learning mindset in a fast-evolving data environment
Why join?
- Work on data products with direct, measurable commercial impact
- High ownership and influence in a small, collaborative team
- Mix of hands-on technical work and strategic architecture decisions
- Hybrid working with regular in-person collaboration in London
- Opportunity to shape how data is used across a growing, global organisation
TT....Read more...
Responsibilities:
Make outbound calls to potential clients and candidates
Interview and assess candidates to match the right talent to roles
Source and attract candidates for specialist markets
Build and maintain strong relationships with clients
Manage your own client and candidate database
Work towards and achieve revenue and placement targets
Collaborate with the team to support recruitment campaigns
Attend training sessions to develop skills and industry knowledge
Represent the company professionally at all times
The company is happy to provide full training to support you in succeeding throughout this apprenticeship. You will start by learning everything related to the candidate side of recruitment and will then gradually be introduced to the sales side, allowing you to understand and experience the full recruitment cycle.Training:Recruiter Level 3.
Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:Completing this apprenticeship provides a strong foundation in recruitment and sales, opening the door to career progression into roles such as consultant, team lead, or talent acquisition specialist.Employer Description:At James Grace Associates we know that there’s nothing more important than the way we go about business. With the recruitment industry growing faster than ever before we’ve made a commitment to provide people just like you with the honest, transparent, and expert advice that you deserve. Our management team provides the foundation on which we build our entire operation. With a combined experience of more than 50 years in the recruitment industry we know what works and what doesn’t when it comes to finding the perfect match. From senior management to the customer-facing people that make things happen, we can put you in touch with the right person, at the right time. With the ability to cover all four corners of the UK and every position from senior management to general warehouse operatives, we pride ourselves on being your go-to contact when you want to provide your customers with nothing but the best.Working Hours :Monday - Thursday 8 am - 4:30 pm, Friday 8 am - 3:30 pm (lunch - 12:30pm - 1:30pm)Skills: Administrative skills,Communication skills,Creative,Customer care skills,Initiative,IT skills,Organisation skills,Presentation skills,Problem solving skills,Sales Skills,Team working....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National (if applicable), and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:Located in Potters Bar, M&A Coachworks is proud to be the chosen partner for Porsche Centre Hatfield body repairs for Porsche cars in Hertfordshire. M&A Coachworks will take care of everything from a minor scratch to a major accident repair to your prestige car.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Recruitment & Employee Services Team Leader Romford, Essex - Hybrid working available with on-site present required Salary £36,971 – £43,792 per annum dependant on experience plus great benefits including a generous annual leave entitlement starting at 27 days plus Bank Holidays and 1 day birthday leave.
My client is a well-established, non-profitable organisation based in the Essex area. They currently have an exciting opportunity to join them in the position of Recruitment & Employee Services Team Leader.
Job Role
An established charity in Romford, Essex is seeking an experienced Recruitment & Employee Services Team Leader to join its People & Culture team.
Reporting to the Director of People & Culture, this role will lead the recruitment and employee services function, ensuring high-quality recruitment delivery, accurate employee administration and full compliance across the organisation.
This position supports both clinical and non-clinical recruitment, including senior and executive roles, and plays a key role in workforce planning and employee lifecycle management.
Key Responsibilities
Lead end-to-end recruitment campaigns across the organisation
Ensure a positive and inclusive candidate experience
Line manage and develop the Recruitment & Employee Services team
Oversee starters, leavers, payroll transactions and employee records
Ensure compliance with DBS, Right to Work, professional registration and CQC requirements
Produce workforce and recruitment reports and monitor KPIs
Act as a key liaison between hiring managers and the People & Culture team
Person Specification
Essential:
Proven experience in recruitment and employee services ideally within a healthcare, hospice, charity or public sector setting
Experience in a leadership or supervisory role
Strong knowledge of recruitment processes and HR administration
Excellent communication and stakeholder engagement skills
Confident using Microsoft Office 365
Desirable:
CIPD qualification or equivalent
Why Join?
This is a rewarding opportunity to work within a values led hospice charity, supporting teams who provide vital care to individuals and families. You’ll be joining an organisation committed to compassion, collaboration and continuous improvement.
Apply by: 30th January 2026 Interviews: 12th February 2026
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and enquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12–14 months, depending on the career path chosen, and you'll achieve a nationally recognised qualification
All of our apprentices are employed through the Dealer Network and attend week-long block training at the Henry Ford Academy in Daventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches, as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped throughout your apprenticeship journey, with your learning focused toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:Ford SpecialistsPeoples Ford was set up to provide customers with specialist Ford sales and servicing across the UK.
Whether you are in the market for a new car, a used car or even a commercial vehicle, we are here to help.
With six dealerships – in Edinburgh, Falkirk, Livingston and 3 across Liverpool in Speke, Bootle and Prescot – our professional teams of Ford experts are perfectly positioned to help you with your Ford vehicle, wherever you are.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship duration of 30-hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Bench EngineerLocation GU21, Sheerwater, Woking, SurreySalary £26,395 per annum £12.69/hourBased at Surrey Wheelchair Services, GU21 5SA Monday to Friday - Full Time Permanent 40 Hours a week Purpose Of Job Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs. Workshop Service Main Duties and Responsibilities:
Conduct repairs servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager.Process all associated paperwork concerning repairs and servicing accurately on a daily basis.Ensure all warranty and scrap returns are labelled correctly and collated at the end of each dayEnsure infection control policy is followed at all times.Undertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds.Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements.Undertake Admin duties as required.Ensure all parts used are allocated from Stores through Stores process.Strict adherence to Ross Care’s operational procedures.Adhere to the House Keeping procedure.Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station.Do the job right, on time, every time.To be fully accountable for all aspects of your role.Stocktake – to assist with annual and interim stocktakes as required.Communicate effectively with all Customers at all times and to inform all Customer’s of relevant additional services from Ross Care as appropriate.To be fully accountable for all aspects of your role and maintain good communication throughout.Perform duties according to all Company policies, procedures and instructions.Be on the on call engineer rota.
Undertake the job in line with the Company appraisal competencies as follows:
Achieves business results and adds value to the companyFocuses on internal / external customersBuilds and maintains effective teamwork with colleaguesEmbraces change and deals with ambiguity
This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops. Key Performance Indicators Person Required: Skills
Organised and can work to a plan.Good communicator.Must be able to fault find.Neat and tidy writing.
Knowledge
Background and experience in mechanical or electrical engineering
Qualifications
Full Driving Licence required.Ideally qualified to GCSE level / NVQ level 1 or equivalent.Satisfactory enhanced DBS disclosure.
Other
Training will be provided on wheelchair engineering.Trustworthy and possess a clean or appropriate DBS record
Interested in this Workshop/ Bench Engineer role? Please submit your updated CV. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Bench EngineerLocation GU21, Sheerwater, Woking, SurreySalary £26,395 per annum £12.69/hourBased at Surrey Wheelchair Services, GU21 5SA Monday to Friday - Full Time Permanent 40 Hours a week Purpose Of Job Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs. Workshop Service Main Duties and Responsibilities:
Conduct repairs servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager.Process all associated paperwork concerning repairs and servicing accurately on a daily basis.Ensure all warranty and scrap returns are labelled correctly and collated at the end of each dayEnsure infection control policy is followed at all times.Undertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds.Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements.Undertake Admin duties as required.Ensure all parts used are allocated from Stores through Stores process.Strict adherence to Ross Care’s operational procedures.Adhere to the House Keeping procedure.Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station.Do the job right, on time, every time.To be fully accountable for all aspects of your role.Stocktake – to assist with annual and interim stocktakes as required.Communicate effectively with all Customers at all times and to inform all Customer’s of relevant additional services from Ross Care as appropriate.To be fully accountable for all aspects of your role and maintain good communication throughout.Perform duties according to all Company policies, procedures and instructions.Be on the on call engineer rota.
Undertake the job in line with the Company appraisal competencies as follows:
Achieves business results and adds value to the companyFocuses on internal / external customersBuilds and maintains effective teamwork with colleaguesEmbraces change and deals with ambiguity
This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops. Key Performance Indicators Person Required: Skills
Organised and can work to a plan.Good communicator.Must be able to fault find.Neat and tidy writing.
Knowledge
Background and experience in mechanical or electrical engineering
Qualifications
Full Driving Licence required.Ideally qualified to GCSE level / NVQ level 1 or equivalent.Satisfactory enhanced DBS disclosure.
Other
Training will be provided on wheelchair engineering.Trustworthy and possess a clean or appropriate DBS record
Interested in this Workshop/ Bench Engineer role? Please submit your updated CV. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Customer Service AdvisorSalary : £28k pa Acton, west London W3 – full time office basedHours: 9am to 5pm daily (some flexibility in finish time may be available to support local candidates with school/childcare commitments.)You must be eligible to work in the UKCompany Overview:Esska Shoes is a dynamic and growing footwear company committed to delivering high-quality, stylish, and comfortable shoes. We are looking for a dedicated and experienced Customer service Advisor to join our team and contribute to our continued success.Role Overview:Esska Shoes is seeking a dedicated and experienced Customer Service Advisor to join our team. As the first point of contact for our valued customers, you will manage communications via email, telephone, and Instagram, ensuring exceptional service across all channels. In addition to your digital responsibilities, you will also serve customers in our Esska shop, providing a seamless in-person experience. Proficiency in using Gorgias or a similar (e.g. Zendesk, etc) inbound ticketing and message tool is essential for this role.Additionally, you will assist the wider operations team with certain projects such as maintaining a database of product returns, assisting stock takes, liaising with the warehouse and pick/pack team and generating reports based on customer satisfaction/ product requests and feedback.Key Responsibilities but not limited to:-This is an overview of the role and other task will be required. The role reports to the Operations Manager
Act as the initial point of contact for all customer communications, including email, telephone calls, and Instagram messages.Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.Utilize the Gorgias inbound message tools to manage and track customer interactions efficiently.Utilize Shopify and SWAP returns to track customer purchases and returns.Assist in the Esska shop as needed, offering product knowledge, helping customers find their perfect fit, and processing transactions.Maintain a positive and professional attitude, ensuring each customer feels valued and heard.Collaborate with other team members to continuously improve customer service processes and strategies.Stay updated on Esska’s product offerings, promotions, and policies to provide accurate information to customers.Handle customer complaints with empathy and escalate issues to higher management when necessary.
Qualifications/skills:
Proven experience in a customer service role, preferably within the retail or fashion industry.Familiarity with Gorgias or similar inbound message tools is mandatory.Excellent verbal and written communication skills.Strong problem-solving abilities and a customer-centric mindset.Ability to multitask and manage time effectively in a fast-paced environment.Friendly, approachable, and professional demeanour.Strong IT skills. Especially Gorgias (or similar), Saas platforms and Microsoft Excel/Google Sheets.Additional qualifications in customer service or related fields are a plus.
Personal Attributes:
Detail-oriented with a focus on accuracy and efficiency.Strong communication and interpersonal skills.Proactive and self-motivated with a hands-on approach.Ability to work collaboratively with cross-functional teams.Commitment to continuous improvement and operational excellence.
What We Offer:
Competitive salary.Opportunity to work with a passionate and dedicated team.A dynamic work environment.
If you are a results-driven operations professional with a passion for excellence and a desire to make a significant impact, we would love to hear from you. Please submit your resume and cover letter by return. You must be eligible to work in the UK INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
