2nd Line Infrastructure Engineer – Manchester area
Salary: £40-45k + Bens
Environment:- 2nd line Infrastructure, Lan, Wan, VMware, Azure, Fortinet, Cisco, SD-Wan, DNS, DHCP, VPN’s, Extreme Networks.
Remote, Site and office based, Hybrid Working.
We’re looking for an experienced and proactive 2nd Line Infrastructure Engineer to join our team. You’ll provide technical support, maintain core infrastructure systems, and resolve escalated issues from 1st line support.
Key Responsibilities:
• Deliver L2 support for data centre, network, and cloud infrastructure.
• Act as an escalation point for technical incidents and provide guidance to colleagues.
• Support and maintain technologies including LAN, WAN, WLAN, VMware, SAN, and security platforms.
• Liaise with customers, internal teams, and third-party suppliers.
• Maintain accurate documentation and contribute to service improvements.
Technical Requirements:
• Proven experience in infrastructure or network engineering within medium to large environments.
• Strong hands-on knowledge of Fortinet firewalls (FortiGate).
• CCNA certification preferred.
• Experience with VMware (vSphere, ESXi, vCenter).
• Solid understanding of TCP/IP, VLANs, DNS, DHCP, NAT, and routing (OSPF, BGP).
• Experience with VPNs, SD-WAN, and network monitoring tools.
• Desirable: Veeam, Fortinet NSE4, AWS or Azure experience.
Personal Attributes:
• Customer-focused with a proactive, can-do attitude.
• Strong communication, troubleshooting, and documentation skills.
• Flexible, organised, and able to manage multiple priorities.
• Eligible for security clearance (BPSS & NSV).
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
IT Field Engineer – CornwallOn-site & field workFull driving license is required for this roleSalary – Up to £32,00 per annumIT Field Engineer required for a leading client based in Cornwall. My client is currently seeking a Field Support Engineer to join their dynamic Managed Service Provider (MSP) team. This is an excellent opportunity for an IT professional looking to gain varied hands-on experience in a fast-paced setting or for a desk-based engineer seeking their next challenge with a leading provider. In this role, you'll work with a diverse range of technologies, clients, enhancing your technical expertise, problem-solving abilities, and client engagement skills.Key Skills and Responsibilities:
Travelling to various client locations to deliver on-site IT support, including install and configuring IT hardware and software (servers, PCs, printers, networking devices)
Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person.
Support Microsoft 365, Windows Server, and networking technologies.
Proven experience in Second Line IT Support.
Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD).
Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN)
Hands-on experience with Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management).
Excellent communication skills with the ability to engage professionally with clients.
A full driving licence (client site visits required).
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy....Read more...
Internal Account Manager – Managed Services
Location: Manchester (Hybrid: 3 days office / 2 days home)
Salary: £28–35k (DOE) + £8–10k Commission + Benefits
Our client, a fast-growing Managed Services provider, is seeking an Internal Account Manager to join their customer excellence and account management team.
The Role
You’ll work alongside Account Directors to deliver an exceptional customer experience, retain recurring revenue, and drive account growth through cross-sell and upsell opportunities.
You’ll manage your own portfolio of accounts — ensuring renewals, identifying new opportunities, and achieving gross margin and retention targets.
Key Responsibilities
Support Account Directors in managing named accounts and developing account plans.
Own customer relationships within assigned accounts, driving retention and growth.
Identify and pursue cross-sell and upsell opportunities.
Prepare quotes, process orders, and maintain CRM (Salesforce).
Collaborate with service delivery to ensure service excellence and continuous improvement.
Stay current with product and technology portfolios through training and vendor engagement.
About You
Technical Skills
Experience in UCC, UCaaS, CCaaS, Network Infrastructure, Secure Operations, or CX solutions (Public or Private sector).
Understanding of Mobile and WAN solutions.
Proven success in achieving sales and retention targets.
Personal Traits
Customer-focused, proactive, and collaborative.
Strong communicator with excellent relationship-building skills.
Commercially astute, self-motivated, and goal-driven.
Technically curious with the ability to grasp emerging technologies quickly.
Resilient and able to work under pressure.
If you’re ambitious, relationship-driven, and passionate about customer success — apply now.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
IT Infrastructure Manager
Central London
Up to £90k
A well-established and highly profitable construction engineering business is seeking an experienced IT Infrastructure Manager to join them on a permanent basis. This is a pivotal leadership role within a business undergoing rapid expansion of its technical capability, with ambitious growth targets and multiple acquisitions planned annually for the next five years (eight in the past twelve months).
Reporting directly to the Head of IT, you’ll take strategic ownership of the organisation’s core infrastructure and network operations. You will manage relationships with external service providers, lead internal infrastructure initiatives and ensure the stability, scalability and security of IT systems across multiple sites, whilst leading the infrastructure team.
Key Responsibilities
• Lead and manage the delivery of infrastructure and network services across offices and project sites, aligning with business objectives
• Oversee third-party managed service providers, ensuring performance, SLAs and service quality
• Provide leadership to technical staff
• Plan and coordinate infrastructure upgrades, migrations and integrations across a growing business portfolio
• Manage network and server operations, ensuring uptime, resilience and business continuity.
• Oversee the design and deployment of new site networks and connectivity solutions, ensuring standardisation and efficiency
• Collaborate with the Security Operations Center and compliance teams to maintain a robust security posture
• Develop and enforce infrastructure policies, processes and documentation to support consistent operations and future scalability
• Maintain oversight of infrastructure assets, configuration management and software licensing
• Contribute strategically to IT budgeting, vendor management and continuous service improvement initiatives
• Provide high-level technical oversight and guidance in areas including: Azure infrastructure management, network protocols (TCP/IP, DHCP, DNS), firewall operations (preferably FortiGate), WAN/LAN/VPN connectivity, Microsoft and Windows Server environments
Requirements
• Proven experience in infrastructure/IT operations management within a multi-site environment
• Demonstrable experience managing third-party MSPs and IT vendors
• Strong leadership and communication skills, with the ability to translate technical priorities into business outcomes
• Solid understanding of networking and cloud technologies (Azure preferred)
• Relevant certifications (e.g. ITIL, Azure) is highly desirable
Initially 4 days per week onsite (reducing to 3 days after 3 months).....Read more...
Troubleshooting and resolution of complex networking incidents and escalations via tickets
Act as an escalation point to our 1st line team
Monitoring and fixing of networking alerts
Root cause analysis and reporting of network trends
Major incident resolution often working with 3rd party on-site engineers
On-call support (escalations only, as part of rota). May include evenings, weekends and Bank Holidays as agreed
Identification of improvements to networking systems and infrastructure
Comprehensive monitoring of production networks and infrastructure
Hardware and firmware upgrades to networking infrastructure – remote and onsite
Writing and implementing RFC’s
Provision of support and training to team members
Creation and maintenance of detailed documentation
As required, act as a Technical Escalation point for a number of pre-agreed Managed Service Customers
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 4 Network Engineer qualification, with training in how to:
Install, configure, and test appropriate network components or devices securely to well-defined specifications whether physical or virtual
Optimise and maintain the performance of network systems or services in line with well-defined specification whether physical or virtual
Investigate and problem solve to address technical performance issues in networks to return the network to successful operation and escalate as necessary
Consider the impact and risks when implementing network changes in line with work activities and escalating as required by organisational policies
Communicate technical network requirements effectively and professionally with a range of stakeholders ensuring stakeholder relationships are maintained
For a full list of programme modules visit: https://velocity-pt.co.uk/Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Ampito Group LLP is a Global Managed Services Provider and leading supplier of technology solutions, cloud services, and digital media for both Enterprise and Public Sector Customers, across the UK, European, African and US markets.
Since its inception in 2006, Ampito Group has seen rapid growth and has developed into one of the UK’s leading multi-vendor service providers. In addition, the Group has designed, deployed and supported some of the largest SD-WAN networks in Europe. With ambitious growth plans, we are looking for highly driven individuals to join our expanding team.Working Hours :Monday - Friday, 8.45am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Technical Development Lead – Hybrid
The salary on offer for this role is £65,000 - £80,000 per annum
Hybrid – Enfield, London – 3 days per week
We’re seeking a Technical Development Lead to join our client’s team to act as the subject matter expert and hands-on leader for their entire technology ecosystem. This pivotal role in a dynamic business environment requires someone capable of managing architecture, complex implementations, team leadership, and compliance oversight simultaneously. You will be responsible for ensuring the reliability, security, and scalability of all core systems across e-commerce, retail, and hospitality operations, translating strategic objectives into high-quality technical solutions with immediate impact.
Responsibilities & Skills
Lead hands-on development and architecture, coding complex components and managing integrations across all platforms.
Design and implement Service-Oriented Architecture, API gateways, and scalable integration strategies.
Build and optimise multi-cloud infrastructure Azure, AWS, GCP, manage CI/CD pipelines, and apply Infrastructure as Code
Ensure security and compliance by implementing CIAM flows, and adhering to ISO 27001 standards.
Develop resilient architectures for retail and e-commerce systems, considering networking and SD-WAN performance.
Configure observability tools for monitoring, logging, and performance metrics.
Mentor and guide a small technical team, enforce coding standards, and apply Agile principles.
Translate business objectives into technical solutions for e-commerce features such as Click & Collect and Headless commerce.
Communicate technical trade-offs clearly to stakeholders and prioritise development backlogs.
Expert in JavaScript, API protocols, message queuing, and synchronising data across POS, WMS, CRM, and loyalty systems.
Strong knowledge of Adobe Commerce, Salesforce Commerce Cloud, or Shopify Plus APIs and architecture.
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy
....Read more...
