IT Support Analyst
End User Technical Support
Didcot, Abingdon, Oxford, Oxfordshire
@mecscomms is recruiting for a contract – End User Support Specialist& IT Support Analyst to provide technical assistance & ensure the smooth operation of IT systems within a large Global Enterprise environment. The role involves 1st & 2nd line support, troubleshooting hardware & software issues, managing user accounts, supporting LAN/WAN networks & optimising the end-user experience across Microsoft 365, M365, MS Active Directory, Windows & Mac OS environments & wireless technologies.
If you’re experienced in the management, administration, support, monitoring, troubleshooting, installation, configuration, deployment & rollout of IT services across: Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Routing, Switching etc. I'm keen to hear from you.
Position: Technical Support, Helpdesk, Desktop Support, Service Desk Engineer, IT Support, 2nd Line.
Location: Didcot, Abingdon, Oxford, Oxfordshire, OX14 4SE
Base: Office based on site, 5 days per week
Nature: Full time, temporary contract, Inside IR35
Duration: 24+ month contract
Hours: Monday – Friday, 09.00 – 17.30
Gross Rate: £30.00 per hour
Environment: IT, Technology, Cloud, Hosted Services, Internet, Technical Support, Helpdesk, Service Desk, Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Networking, Routing, Switching, Load balancers, Netscaler, F5, VMware, vSphere, Hyper-V, Azure, AWS, Storage, SAN, NAS, Citrix, Xenapp
Key Activity:
• Desktop support
• Troubleshooting
• Problem solving
• Diagnostics
• Hardware & software management
• Networking
• Installation, maintenance & configuration
• System monitoring
• IT inventory management
• Knowledgebase maintenance
• Trouble ticket management
Overview:
The technical support specialist will have responsibility for providing IT technical assistance to clients, either remotely or in person, through various channels like deskside in person, via phone, email, or chat. Typically you'll be involved in troubleshooting, problem-solving & providing customer support for technology issues, requiring strong communication, analytical, & problem-solving skills.
Responsibilities:
• Provide first-line technical support to end-users, in person or via email, phone or chat
• Diagnose, troubleshoot & resolve hardware & software issues
• Install, configure & maintain computer systems, applications & peripherals
• Manage user accounts, permissions & access control within Active Directory
• Assist with the setup, deployment & maintenance of IT equipment (laptops, printers, mobile devices)
• Support LAN/WAN network connectivity & troubleshoot wireless connectivity issues
• Document & track support requests using a ticketing system, ensuring timely resolution
• Provide user training on IT systems, security best practices & new technologies
• Ensure compliance with IT policies & cybersecurity protocols
• Collaborate with cross-functional IT teams to resolve complex issues & improve system performance
• Assist with software updates, patches & system upgrades
• Conduct routine system checks to ensure optimal performance & security
• Participate in IT projects, system migrations & business-wide technical initiatives
Candidate Profile:
Candidates should possess previous experience within a Technical Support, Helpdesk or Service Desk environment to a 2nd line level. You’ll need strong analytical & problem solving skills with the ability to manage multiple, concurrent tasks.
You’ll be experienced in deskside customer support, administration, support, monitoring, trouble shooting, installation, configuration, deployment & rollout of virtual & on premise solutions. Your skills, experience & attributes should include as many of the following as possible:
• Bachelor’s degree in Information Technology, Computer Science or a related field
• Experience in technical support, customer support or network troubleshooting
• Strong knowledge of Windows & Mac OS environments
• Familiarity with Microsoft 365 administration, Active Directory & cloud-based applications
• Network & Infrastructure solutions (LAN, WAN, Wireless, Internet, Connectivity, MPLS, SD-WAN)
• MS communication & collaboration suite (Azure, M365, O365, Teams, Skype, Active Directory)
• Cyber security (intrusion prevention & detection, threat management, PCI compliance)
• Unified Communications (unified comms, contact centre, IP telephony, Teams, Skype)
• SharePoint administration
• TCP/IP networking, switches, routers, firewalls & protocols
• Experience with remote support tools & IT ticketing systems
• Knowledge of ITIL best practices (preferred)
• Certifications such as Microsoft Certified Professional (MCP), CompTIA A+ or ITIL Foundation are a plus.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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Network Field Engineer – Cisco, SD-Wan, Voice, Telephony, Wireless
£42k Package - £28-32k Basic + Fully Expensed Car + O/call + O/time
Location:- South West London
Applicants MUST have a driving licence.
Cisco, CCNA certified, IP, SD-Wan, Datacentre, Voice, Ekahau, Telephony, Security, Firewalls, Meraki, Wireless, Horizon, Customer sites, Installation, Configuration.
An experienced Network Voice/Data/Telephony Field Engineer is required by this leading provider of networking and telecoms services.
The role of the Field Engineer will encompass the on-site installation of customer solutions, both typically at customer premises and data centre locations across Nottingham and surrounding counties.
Your day will consist of assisting with the installation, configuration and troubleshooting of core networking equipment at various locations across Nottingham and surrounding counties, whilst providing out-of-hours and on call assistance to customers and where appropriate on-site support and replacement of hardware.
Day to day responsibilities include:-
On-site installation of customer solutions both at a customer premises and in Data Centre locations across Nottingham and Surrounding counties.
Co-op diagnostics from remote customer sites to assist with resolving complex faults
Assist with the installation, configuration and troubleshooting of core networking equipment at Data Centre locations
Provide Out of Hours on-call (1 in 4) assistance to customers, and where appropriate, provide on-site support and replacement of hardware
Maintain accurate records of the equipment, including its configurations, in an asset database, performing regular reviews and audits of the existing records
Perform technical support and collate further information where required to pass onto Senior Stakeholders.
Managing work schedules to SLA working alongside other teams to exceed the customer expectations.
Skills Requirement:
• Configuration and deployment/Installation of Cisco, SD-Wan and Telephony.
• You’ll have previous experience of technical support for Cisco, Horizon, Polycom or Yealink devices.
• You’ll have previous experience knowledge of Cisco Meraki deployment or Ekahau
• Installation of Cisco CPE
• You will be an excellent team player with a proactive mind set, with a passion for working together as a team to achieve goals.
• You will thrive in an environment where you are trusted to be work smart and work hard without micromanagement.
• You will have hands-on experience of implementation and support of various software and hardware peripherals, such as UCasS, router, switches and firewalls to name a few.
• You’ll have an outgoing and welcoming personality, able to adapt to differing customer groups at ease, taking pride in providing a first-class customer experience at all times.
• You’ll have a passion for delivering a customer experience that exceeds expectations.
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
An exciting opportunity has arisen for an IT Technician to join a well-established yacht manufacturer. This role offers excellent benefits and salary of £24,750.
As an IT Technician, you will report to Head of IT and provide IT Service Desk support, handling service requests and troubleshooting issues to ensure seamless IT operations across the organisation.
You will be responsible for:
? Receiving, logging, and responding to service requests across multiple communication channels.
? Taking full ownership of service records, ensuring all stakeholders are updated on progress.
? Maintaining accuracy within the Service Desk Incident Management System.
? Escalating complex or high-priority issues to internal or external teams following agreed protocols.
? Acting as a key point of contact for IT system users, delivering a customer-focused support service.
? Keeping up to date new technologies implemented within the business to enhance support capabilities.
? Performing other ad-hoc IT duties as assigned by senior staff.
What we are looking for:
? Previously worked as an IT Service Technician, IT Technician, IT Support Technician, IT Systems Technician, Technical Support Technician, 1st line Technician or in a similar role.
? At least 1 year of experience in IT support role.
? Background working in a customer facing role.
? Knowledge of Microsoft Office suites.
? Understanding of Windows operating systems (Windows 10, 11, Server 2012+) and network troubleshooting (WAN, LAN, etc.).
? Valid UK driving licence.
Shifts:
? Monday - Thursday: 07:30 - 16:30
? Friday: 07:30 - 12:30
Apply now for this exceptional IT Technician opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by ....Read more...
Telecoms Field Network Engineer
Critical Network Infrastructure
Central & South Scotland – Edinburgh, Glasgow, St Andrews & Stirling
@mecscomms is recruiting a contract - field based, telecoms network & critical infrastructure engineer, to work on behalf of a Global IT, Technology & Telecom service provider. The role has ownership for the repair, maintenance & improvement of critical telecommunications network infrastructure across various comms room, data centre, POP, fibre exchange, base station, tower, substation, transmission & distribution sites throughout the Central & South Scotland regions.
Providing assurance activities, routine maintenance & customer order fulfilment, this hands-on technical field engineering role will be responsible for the installation, support & maintenance of telecommunications infrastructure, including LAN, WAN, Fibre Optics, DC chargers, PDH, SDH, Comtel, Microwave radio, Nokia sub-rack technologies, Cisco equipment, particularly within high-voltage environments such as electrical substations (11kV–400kV), data centre & exchange sites.
If you’re a Field Engineer with a passion for telecommunications, networking, power systems & electronics & experience with: copper & fibre optic cable installation, Main Distribution Frame (MDF) engineering, network testing, patch panel & network rack configuration, mobile & fixed network equipment, wireless access point implementation, power system installation & electrical & electronic system setup etc. I'm keen to hear from you.
Position: Telecoms Field Engineer, Network Maintenance Engineer, Installation Engineer, Field Service Engineer, Network Assurance Engineer
Location: Field based – Scotland - Edinburgh, Glasgow, St Andrews & Stirling
Mobility: A full UK driving licence is required
Nature: Full time, temporary contract, Inside IR35
Hours: OOH & unsociable hours work is required
Duration: 24+ month contract
Gross Rate: Negotiable dependant on experience
Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Key Activity:
• Project management & delivery
• Routine maintenance
• Repair & fix
• Support & troubleshooting
• Assurance activities
• Support network installations
• Solution implementation & configuration
• Technical testing
• Order fulfilment
• Process management
• Governance & control
Overview:
As a Field Engineer, you will be responsible for the installation, maintenance & support of cutting-edge telecommunications & network infrastructure across Central & South Scotland, covering key locations along the Edinburgh & Glasgow corridor. This is a 24/7 operational role, requiring flexibility for on-call standby duties.
Responsibilities:
• Operational activities including Network configuration & integration of customer equipment
• Ensure the project is completed to the quality & health & safety standards required
• Complete project documentation as required by the project engineer
• Monitor progress against plans & recommend corrective actions
• Identify issues & risks & escalate appropriately
• Provide timely & quality communication to all stakeholders
• Ensure technical, test & quality plans as agreed are delivered to the project engineer
• Ensure the necessary project administration is carried out
• Provision of assure activities on 24 x 7 x 365 basis adhering to our agreed contractual SLA targets
• Completion of nominated RMI activities
• Recommend improvements & cost reductions were identified
• Completion of customer minor orders
• Carry out pre & post configuration testing to ensure error free installation
• Provide technical representation at customer & project related meetings
• Ensure quality assurance is maintained
• Maintain associated customer & network documentation
• To be part of a stand-by (on-call) rota supporting the business out of hours
Candidate Profile:
Candidates will be considered from a range of backgrounds but ideally, you’ll have previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider. Your professional or academic experience is likely to include some of the following:
• HNC in Telecommunications (or equivalent professional qualification)
• Experience as a Field Engineer in telecoms, utilities or data centre environments
• LAN & WAN internetworking skills
• Exposure to Cisco, Alcatel, Nokia, Comtel or similar vendor kit
• Knowledge of network installations, DC chargers, PDH, SDH & sub-rack technologies
• Exposure to fibre optic, radio HRF or microwave radio networks
• Operational Telecoms in a Power System Environment (PDH, SDH, MPLS-TP)
• Power Systems including SCADA & protection
• Proficiency in DC & AC technologies
• Extensive experience in network installation & support
• Strong customer service, problem-solving & communication skills
• Ability to work independently & within a structured team environment
• It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) & SC level security clearance checks.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Telecoms Project Engineer
Critical Network Infrastructure
Central & South Scotland – Edinburgh, Glasgow, St Andrews & Stirling
@mecscomms is recruiting a contract Telecommunications Project Engineer, to work on behalf of a Global IT, Technology & Telecom service provider. The Project Network Engineer will oversee the planning, implementation & delivery of technical installation & commissioning projects across various comms room, data centre, POP, fibre exchange, base station, tower, substation, transmission & distribution sites throughout the Central & South Scotland regions.
As a Project Engineer, you will be responsible for scoping, planning & delivering projects of varying scale & complexity, working closely with field engineers, network operations & project teams. You’ll act as a technical representative in customer meetings, conduct site surveys, produce scope of works documents & project plans, coordinate jobs, assist with critical faults & maintain a high standard of end-of-job documentation, to ensure compliance with industry standards & best practices.
If you’re a Field or Project Engineer with a passion for telecommunications, networking, power systems & electronics with experience across: copper & fibre optic cable installation, network mapping & route planning, fibre to the premises (FTTP), network fault finding, node & infrastructure building, LAN, WAN, SDH, PDH, radios, switching, PSTN / ADSL & data communication devices etc. I'm keen to hear from you.
Position: Project Engineer, Infrastructure & Network Project Engineer
Location: Field based – Scotland - Edinburgh, Glasgow, St Andrews & Stirling
Mobility: A full UK driving licence is required
Nature: Full time, temporary contract, Inside IR35
Hours: Monday - Friday 08:00-17:00
Duration: 24+ month contract
Gross Rate: Negotiable dependant on experience
Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Key Activity:
• Site survey & scope of works
• Project planning
• Project management
• Technical support
• Vendor & stakeholder management
• Change management
• Performance monitoring
• Incident resolution
• Onsite testing & maintenance
• Maintain accurate records
• Process management
• Governance & control
Overview:
The Project Engineer will oversee the planning, execution & delivery of telecoms infrastructure projects responsible for scoping, designing & implementing network installations, ensuring compliance with industry standards.
You’ll conduct site surveys, create project plans & manage bill of materials to support seamless project delivery. Additionally, you will provide technical representation at customer meetings, troubleshoot faults, & maintain high-quality documentation.
You will play a key part in performance monitoring, change management & vendor coordination, ensuring operational efficiency.
Responsibilities:
• Customer & client liaison – act as a technical point of contact for clients, addressing concerns & ensuring high levels of customer satisfaction
• Project planning – complete site surveys, scope of works, project designs, project plans, & bill of materials to ensure successful execution
• Project management – lead installation & commissioning projects, ensuring timely & high-quality delivery
• Resource & inventory management – assist in budgeting, cost estimation, sourcing & resource allocation to ensure projects remain within scope
• Vendor & stakeholder engagement – liaise with vendors, clients & internal teams to maintain & improve operational performance
• Change management – assess & approve planned changes within telecoms environments
• Technical support – provide expertise in troubleshooting network faults, telecoms infrastructure, & operational issues
• Performance monitoring – define & review KPIs, proactively identify recurring network issues & implement solutions
• Documentation & reporting – maintain detailed records of project progress, issues & resolutions. Prepare status reports & technical documentation
• Incident resolution – take a proactive role in fault resolution, post-incident analysis & root cause diagnostics
• On-site testing & maintenance – conduct substation testing using industry-standard tools to diagnose & rectify issues
• Cross-department collaboration – work closely with design, operations & maintenance teams to ensure seamless integration of telecoms solutions
Candidate Profile:
Candidates will be considered from a range of backgrounds but ideally, you’ll have previous experience, ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator, Utility, Power or similar type of service provider. Your professional or academic experience is likely to include some of the following:
• HNC in Telecommunications (or equivalent professional qualification)
• Experience as a Field Engineer in telecoms, utilities or data centre environments
• Hands-on experience working in data centres, fibre exchanges, substations & telecom hubs
• LAN & WAN internetworking skills
• Proficiency in industry-standard network testers & diagnostics
• Strong understanding of IP networks, Cisco, Alcatel, & Nokia devices
• Rack, charger, & telecoms equipment installation & commissioning
• Industry-standard telecoms testing (BERT, RF sweeps, PIM, TDR, OTDR & OSCAR tests)
• DC power wiring & connection to telecoms equipment in compliance with regulations
• 1st Line Support & troubleshooting for a range of equipment including SDH, PDH, radios, switching systems, PSTN / ADSL & data communication devices
• Routine maintenance inspections for fibres & battery chargers
• Risk Assessment & Method Statements (RAMS) creation & work area/vehicle management
• Proven experience in handover documentation & site surveys
• Ability to troubleshoot & resolve technical issues proactively
• Experience with power tools, hand tools & working at height
• Analytical thinking & problem-solving skills for fault diagnosis
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
An exciting opportunity has arisen for an IT Technician to join a well-established yacht manufacturer. This role offers excellent benefits and salary of £24,750.
As an IT Technician, you will report to Head of IT and provide IT Service Desk support, handling service requests and troubleshooting issues to ensure seamless IT operations across the organisation.
You will be responsible for:
* Receiving, logging, and responding to service requests across multiple communication channels.
* Taking full ownership of service records, ensuring all stakeholders are updated on progress.
* Maintaining accuracy within the Service Desk Incident Management System.
* Escalating complex or high-priority issues to internal or external teams following agreed protocols.
* Acting as a key point of contact for IT system users, delivering a customer-focused support service.
* Keeping up to date new technologies implemented within the business to enhance support capabilities.
* Performing other ad-hoc IT duties as assigned by senior staff.
What we are looking for:
* Previously worked as an IT Service Technician, IT Technician, IT Support Technician, IT Systems Technician, Technical Support Technician, 1st line Technician or in a similar role.
* At least 1 year of experience in IT support role.
* Background working in a customer facing role.
* Knowledge of Microsoft Office suites.
* Understanding of Windows operating systems (Windows 10, 11, Server 2012+) and network troubleshooting (WAN, LAN, etc.).
* Valid UK driving licence.
Shifts:
* Monday - Thursday: 07:30 - 16:30
* Friday: 07:30 - 12:30
Apply now for this exceptional IT Technician opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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2nd Line Support Engineer – Service Desk – Plymouth
Onsite work
Full driving license is required for this role
Salary up to £32.5k
2nd Line Support Engineer required for a leading client based in Plymouth. My client is currently seeking a We are seeking a skilled Second Line Service Desk Engineer to join our dynamic Managed Service Provider (MSP) team in a unique split-role position. This role is divided equally between onsite and multiple client sites. This is an excellent opportunity for an IT professional from a single IT environment looking to gain hands-on experience in a fast-paced MSP setting or for an experienced MSP engineer seeking their next challenge with a leading regional provider. In this role, you'll work with a diverse range of technologies, clients, and security-focused environments, enhancing your technical expertise, problem-solving abilities, and client engagement skills.
Key skills and responsibilities,
• Provide Second Line technical support across desktops, servers, networks, and cloud services.• Deliver on-site support for a high-security client, ensuring strict compliance with security policies.• Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person.• Support Microsoft 365, Windows Server, and networking technologies.• Proven experience in Second Line IT Support.• Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD).• Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN).• Hands-on experience with Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management).• Excellent communication skills with the ability to engage professionally with clients.• A full driving licence (client site visits required).• Eligibility to obtain Security Clearance (SC level or higher)
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy....Read more...
Provide technical support to end-users via phone, email, or in person.
Assist in troubleshooting hardware and software issues, escalating complex problems as necessary.
Install and configure computer systems, software, and network devices.
Set up and maintain user accounts, passwords, and permissions on various systems.
Perform regular system updates and software patches.
Assist with network maintenance and monitoring.
Support and maintain local area networks (LAN), wide area networks (WAN), and other IT infrastructure.
Document issues, resolutions, and any actions taken in support logs.
Provide training and guidance to end-users on basic software, hardware, and IT best practices.
Collaborate with the IT team to ensure smooth and efficient daily operations.
Take part in projects to improve systems, software, and processes.
Maintain and manage hardware inventory, including computers, printers, and other IT equipment.
Assist with data backup and recovery procedures.
Training:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Throughout the program, you will receive dedicated support from your tutor to ensure your success. This will include support in completing any necessary Functional Skills in English and maths.Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard.
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments.Training Outcome:Ongoing career development and progression opportunities upon successful completion of the apprenticeship.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Friday 8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Main responsibilities:
Troubleshooting Microsoft Windows 11 issues
Troubleshooting Microsoft Office
Monitoring backup of office servers as part of company disaster recovery plan
Antivirus software – deployment and maintenance
Setting up new employees and carrying out computer upgrades
Working with Windows Server 2019/2022/2025
Office365 portal
InTune (Mobile Device Management)
SQL server
Active Directory:
Email gateway monitoring and maintenance
Printer & scanning deployment and troubleshooting issues
Networking – LAN and WAN
Troubleshooting bespoke engineering software
Troubleshooting Sage products
Remote access
Creating detailed documentation and user guides for Sirius systems
Any other ad-hoc day-to-day tasks
Essential skills:
Excellent communication and interpersonal skills are a pre-requisite as liaising with all levels within the company and direct contact with suppliers will be a key part of the role.
Manage own workload to meet given deadlines and targets
Good problem-solving and diagnosis skills
Prioritise and manage conflicting demands
Enthusiasm for a career in IT
Aptitude and willingness to learn and develop
A commitment to undertake technical training and gain industry-recognised certifications
Good written and oral communication skills
Full UK driving license
Maths & English Level 4/Grade C or equivalent
Excellent customer service skills
Demonstrate a positive and enthusiastic attitude
Training:
You will receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information Communication Technician qualifications
Functional skill maths and English (if required)
Training Outcome:
Upon successful completion of the apprenticeship, there is potential for a full-time role.
Employer Description:The Sirius Group provides a comprehensive range of services to the construction industry. From planning, environmental, and geotechnical consultancy, our expertise extends to demolition, remediation, drilling and grouting and civil engineering projects. Our renewable energy assets provide green power to industry across the UK.
Founded in 2003, The Sirius Group is an employee-owned Engineering and Consulting group providing high-quality design, construction, and engineering services across the UK. The Group currently employs around 260 people to investigate, design, develop and construct solutions for our clients.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
You will have the opportunity to work with the Network Services team who provide data and voice communication services to the Met Office. The team is responsible for a range of services including LAN, WAN, private circuits, Internet, and voice services. In addition, the team provides a range of other services such as load balancing, security, and web filtering.
As our Network Engineer Level 4 Apprenticeship, the key duties are:
Install, document, maintain and troubleshoot networking equipment
Assist in the supervision of network engineering works at Exeter HQ and remotely
Responding to and resolving incidents, investigating, and diagnosing network problems and working with users, other technical staff, and suppliers as appropriate
Implement changes as required by the business to meet the demands of systems delivery, including switch, load balancer and firewall configuration
The maintenance of local and wide area networks for the delivery of weather data and enterprise communications
Work closely with the lead network specialists and other IT experts within the Met Office
We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster where in operation.Training:
This apprenticeship can offer you the support, training and industry recognised qualifications to get you on the path to a career in Network Engineering
Working towards the level 4 Network Engineer Apprenticeship Standard, the training will be delivered as effectively as possible for your learning style possibly including online as well as self-study, so candidates need to have a passion for their own development as well as be committed to the training and opportunities available
Before applying, we recommend you consider if the delivery method suits your learner needs along with whether you feel you are committed to your own development and training as this element forms a significant aspect of a modern apprenticeship
You will be managed by a line manager and have a mentor to offer further support. In addition to the formal training with a registered training provider, you will also have in house and on the job training
All details will be confirmed upon interview
Training Outcome:
There is potential for it to develop into a permanent position on successful completion of your apprenticeship
Employer Description:From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are. • We’re a force for good - focusing on our environmental and social impact • We’re experts by nature - always learning and developing to do things better • We live and breathe it - putting our purpose at the heart of decision-making • We’re better together - understanding partnerships and inclusivity make us greater • We keep evolving - pushing boundaries to make tomorrow better for our customersWorking Hours :The job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home.
All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Non judgemental,Passion for Network and IT....Read more...
Telecoms Electrician
Critical Network Infrastructure
Central & South Scotland – Edinburgh, Glasgow, St Andrews & Stirling
@mecscomms is recruiting a NVQ Level 3 Electrical Installation or City & Guilds 2391 certified, contract Telecoms Electrician, to work on behalf of a Global IT, Technology & Telecom service provider. The Electrical Engineer will install, maintain & repair electrical systems, Uninterruptible Power Supplies (UPS), battery chargers, AC/DC drives & associated equipment for critical telecommunications network infrastructure, across various comms room, data centre, POP, fibre exchange, base station, tower, substation, transmission & distribution sites throughout the Central & South Scotland regions.
The Telecom Electrician position requires expertise in the installation, commissioning & first-line reactive maintenance of telecoms equipment (IP networks, Cisco, Alcatel, Nokia, Satellite, Fibre, Cable & Radio systems devices), with responsibilities including wiring AC/DC power, UPS Systems, PSU installs, testing & certification, routine maintenance inspections & troubleshooting customer equipment.
If you’re an experienced Field Engineer or Electrician with a background in telecommunications, networking, power systems or electronics & have any of the following accreditations: NVQ Level 3 or equivalent, City & Guilds 2356 Part 1 & 2, City & Guilds 2357 or BS 7671 Electrical Regulations 18th Edition, I'm keen to hear from you.
Position: Electrical Technician, Electrical Engineer, Maintenance Engineer, Installation Technician, Sparks, Sparky
Location: Field based – Scotland - Edinburgh, Glasgow, St Andrews & Stirling
Mobility: A full UK driving licence is required
Nature: Full time, temporary contract, Inside IR35
Hours: Monday - Friday 08:00-17:00
Duration: 24+ month contract
Gross Rate: Negotiable dependant on experience
Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Key Activity:
• New electrical installs
• Configure electrical systems
• Testing & commissioning
• Maintenance & repair
• Support & troubleshooting
• Diagnose & repair faults
• Maintain accurate records
• Work to industry standards & regulations (e.g. BS7671)
• Process management
• Governance & control
Overview:
As a Telecom Electrician, you’ll perform highly skilled technical work involving comprehensive installation, construction, repair, maintenance & modification of advanced electronic systems including UPS, battery chargers & AC/DC systems.
This will encompass: monitoring & control systems, complex network infrastructures, radio systems, SCADA networks, radar & signal processing systems, microwave & fibre optic communications & local & wide area data transmission networks (LAN / WAN).
Your objective will be to ensure optimal performance, technical integrity & the seamless operation of sophisticated electronic communication equipment, across multiple specialised domains.
Responsibilities:
Installation & Commissioning
• Installation & commissioning of racks, charger & telecoms equipment to a high standard
• Wiring & connection of AC & DC power to telecoms equipment, ensuring compliance with regulations
• Completion of site surveys to support installations
Testing, Maintenance & Troubleshooting
• Testing & certification of telecoms equipment
• Routine maintenance inspections of spare fibres & battery chargers
• First-line support & fault-finding for customer equipment
Network Infrastructure & Technology
• Designing, installing & maintaining telecommunications infrastructure supporting the network
• Working with satellite communications, fibre optics, cables & radio systems
• Supporting the development & implementation of smart grid technologies
• Assisting with private 4G network projects for remote substation connectivity
Safety & Compliance
• Creating risk assessments & method statements (RAMS)
• Managing work areas & vehicles to maintain a safe & organised environment
• Adhering to strict safety protocols when working with electrical & telecoms equipment
Collaboration & Innovation
• Working closely with engineers & technicians to ensure smooth network operations
• Developing & implementing new solutions for future telecoms advancements
Candidate Profile:
Candidates will be considered from a range of backgrounds but ideally, you’ll have previous electrical engineering experience, ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator, Utility, Power or similar type of service provider. Your professional or academic experience is likely to include some of the following:
Certifications & Training
• City & Guilds 2391 – Inspection & Testing
• NVQ Level 3 Electrical Installation
• IOSH Working Safely
• Asbestos Awareness & Manual Handling Training
• Relevant Telecoms Qualifications
Technical Skills & Experience
• Installing, inspecting & testing electrical & telecoms systems
• Familiarity with UPS, battery chargers & AC/DC power systems
• Using industry-standard testers, power tools & hand tools
• Exposure to data centres, telephone exchanges, fibre exchanges, PCPs, DSLAMs, customer hubs, outstation sites or substations
• IP networks, including Cisco, Alcatel & Nokia devices
• Satellite communications, fibre optics, cables & radio systems
Workplace & Safety Skills
• Strong focus on health & safety in the workplace
• Experience working at height, using ladders & following safety procedures
• Ability to create & complete handover documents accurately
• Driving for work & managing a company vehicle
Problem-Solving & Innovation
• Analytical & logical thinking for fault diagnosis & resolution
• Interest in new equipment, technology & continuous learning
• Contribution to network innovation & digital transformation
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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