IT Security Engineer
Location:London
HRS Consultant:Alex Colbeck
Contact Details:alex.colbeck@hyperec.com +447876145869
We are currently looking for an IT Security Engineer to join a leading energy sustainability and marine conservation company based in the London area. As the IT Security Engineer you will be responsible for maintaining, enhancing and solidifying security protocols across the entire business.
KEY DUTIES AND RESPONSIBILITIES:
Your duties as the IT Security Engineer will be varied however the key duties and responsibilities are as follows:
1. Proactive management of endpoint security solutions across Firewalls, switching, anti-virus, spam, and encryption protection.
2. Own the delivery of all the Information Security elements in any IT Project, ensuring thatsecurity by designis considered at all levels.
3. To further develop and mature the IT Security Team.
4. Using our IT Security tool kits identify and correct any vulnerabilities/threats to the groups systems.
ROLE REQUIREMENTS:
To be successful in your application to this exciting opportunity as the IT Security Engineer we are looking to identify the following on your profile and past history:
1. Relevant degree in a related field (Science, Engineering or similar) would be beneficial
2. Proven hands on experience working within the IT security space is desirable.
3. A working knowledge and practical experience with any of the following areas will be a bonus:
Microsoft 365, Active Directory, Office 365, Azure, Microsoft Defender, Azure Sentinel, Networking (LAN/WAN, Wi-Fi, Routers, Switches)
Key Words: Microsoft 365 , Active Directory , Office 365 , Azure , Microsoft Defender , Azure Sentinel , Networking , LAN , WAN , Wi-Fi , Routers , Switches , Security , Cyber
Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.....Read more...
Network Engineer – Zurich, Switzerland
LAN/WAN, WLAN, NGFW, VLAN, BGP, TCP/IP, HTTP, DNS, DHCP, SMTP, FTP, SNMP, IPv4, IPv6, OSI model, IEEE 802.11, IEEE 802.3, VPN, SSL/TLS, NAT, QoS, OSPF, MPLS, VoIP, SIP, IEEE 802.1X.
At this very moment, our client is developing the world's first intelligent answer engine based on semantic information recognition, dedicated to advancing Renewable Energy. This cutting-edge solution harnesses innovative cloud data technology, distinguishing meaning not through search terms, but through content correlations, enabling it to generate insightful answers from renewable energy data.
Our client has assembled some of the brightest minds in Renewable Energy, with a dedicated focus on this project for the past three years, and they are now poised to make a significant impact in the industry. Their overarching ambition is to become a leader in the field of Renewable Energy by 2026. As part of their strategic expansion efforts, they have established a state-of-the-art office in Switzerland. In line with this expansion, they are in search of the next generation of Renewable Energy Software Engineers to elevate this innovative solution to new heights.
They are seeking Renewable Energy Network Engineers with expertise LAN/WAN, WLAN, NGFW, VLAN, BGP, TCP/IP, HTTP, DNS, DHCP, SMTP, FTP, SNMP, IPv4, IPv6, OSI model, IEEE 802.11, IEEE 802.3, VPN, SSL/TLS, NAT, QoS, OSPF, MPLS, VoIP, SIP, IEEE 802.1X. Join us in shaping the future of Renewable Energy!
These Network Engineer positions come with the following benefits:
10% bonus (5% based on personal performance, 5% based on company performance).
Training allowance of €10.000 per year.
Free lunch.
Summer exchange programme with European offices (the company will pay for accommodation for you and your family for a period of up to six weeks).
Flexible working hours.
Free gym membership.
2 days per month allocated for team building activities
Location: Zurich, Switzerland/ Remote Working
Salary: CHF 100.000 - CHF 140.000 + Bonus + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
Noir continues to be the leading Software recruitment agency; we can help you make the right career decisions!
NOIRSWITZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/CS/ZUR110150....Read more...
Project Manager – Data Centres – Essex
Travel to client sites as required
£50,000 - £70,000 PA
Service Provider seeking a Technical Project Manager to join a small, yet well-established technical team. They predominately provide data centre services across the UK to a range of different clients across banking, retail and legal. Services include DC migrations, support, auditing, DC rollout/refresh/deployment etc.
Reporting directly to the PMO Manager, you’ll also be working closely with operations, sales and project management teams. You will take overall responsibility for the end to end delivery of numerous technical projects which are data centre focussed.
This role plays a key part in the coordination, management, financial reporting and delivery of the clients services and overall business growth. This is an exceptionally varied role where no project will be the same.
Requirements:
- Previous experience working within Project Management within a technical environment, specifically data centres and their related technologies
- Project exposure experience across some (not all) of the following;
DC audits/migrations/commissioning/decommissioning, asset and cable/connectivity auditing, DC IMACS/general maintenance, office builds/moves/expansions/consolidation, end of life/hardware refreshes across networks/storage/server, WAN/LAN connectivity, customer extranet and B2B networks, wireless networks, structured cabling architecture/installation, technical design
Offering between £50,000 - £70,000 PA plus some attractive benefits. Flexible working allowed after initial probation period. Excellent work culture; grown up and mature environment with numerous social events.
The client is open minded in terms of experience level, so even if you feel you do not meet all the requirements please do still apply!
Please note you must hold a clean and valid UK driving license.....Read more...
Are you a skilled Network Engineer seeking a challenging and rewarding opportunity? Join Warwickshire Police's Digital Services Directorate as a Network Engineer and play a vital role in supporting and maintaining the force's network infrastructure. Here's what the role entails:
Location: Leek Wootton Police Headquarters/HybridContract: PermanentHours: 37 hours per weekSalary: Grade H £52,389 plus market supplement
Main Responsibilities:
Support and maintain the forces network infrastructure, ensuring day-to-day operational efficiency and contributing to the planning, design, and development of new technical solutions.
Act as the network subject matter expert, providing technical support, assurance, and guidance on infrastructure, network configuration, and security tasks.
Ensure the network complies with industry, national, legislative, and compliance standards, demonstrating consistency of implementation.
Understand business requirements, deliver analysis, and recommend options to meet digital strategy objectives.
Drive continuous improvement and innovation in infrastructure architecture, evaluating emerging technology and proposing relevant initiatives.
Represent Warwickshire Police and the Digital Services Directorate internally and externally, fostering partnerships and promoting the organisation's values.
Build and maintain relationships with Managed Service Providers and other suppliers involved in reporting solutions.
Undertake other duties as required, commensurate with the nature and level of responsibility of the role.
Knowledge:
Substantial knowledge of Cisco, Avaya telephony, Azure, AWS, zScaler, SolarWinds, and Sentinel.
Strong understanding of network Monitoring & Management and Supplier Management.
Knowledge of SD Wan, VLAN Azure vWan, Static and Dynamic routing, and industry best practices such as ISO 20000 and ITSM.
Experience:
Demonstrated experience supporting, building, and maintaining physical and virtual infrastructure in large, complex organisations.
Proven expertise in ICT technologies and operational service delivery.
Key Skills:
Strong problem-solving skills with the ability to anticipate risks and find suitable solutions.
Excellent communication skills, with the ability to engage stakeholders and suppliers effectively.
Strong people skills, guiding others positively and influencing change within organisations.
Proficiency in writing and maintaining technical documentation.
If you're ready to make a significant impact in a dynamic environment and contribute to the success of Warwickshire Police, apply now! Contact Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk for more information or to submit your application.....Read more...
Job Title: Senior ICT Support Executive Salary: £33,000-£40,000 Location: Holmes Chapel or Westcliffe-on-Sea Industry: Telecoms/IT
Overview:We are working with a top IT/Telecoms company who are passionate about delivering top tier team work and excellence to their customers! They are looking for a knowledgeable and adaptable Senior ICT Support Executive to join the ICT team and become part of the progressive and rapidly growing organisation. What they are looking for:
Experience of working in a 3rd line/senior role
Demonstrable knowledge of all Microsoft platforms and technologies
In depth knowledge of Hyper-V and VMware
Experience with Ubiquiti UniFi platform and major routers and networking equipment such as Netgear, HP and Cisco
Familiarity with backup platforms (Veeam, Datto)
Working knowledge of configuring all types of network infrastructure including IPv4 and IPv6 networks, LAN/WAN
Azure cloud experience
Mac OS knowledge
Familiarity with CRM systems
Linux knowledge
Any professional certifications would be highly desirable
Experience working for an MSP is advantageous
What You’ll Be Responsible For
Complete ICT customer projects both onsite and remotely (software and hardware)
3rd line support of technology related incidents within agreed SLAs
Ensure support documentation exists and is up to date for all infrastructure components
Take ownership of any issues and ensure they are seen through to resolution
Provide exceptional customer care and set the standards to the wider team
Maintaining accurate asset records
Liaising with 3rd party suppliers
Monitor and maintain all environments to ensure agreed system availability, performance and security is maintained
Helping junior colleagues with IT support activities including complex tasks and escalations
Complete customer training via web demonstration, telephone and customer visits
Ability to multitask - Manage work queues and prioritise events, to ensure all SLAs are adhered to
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Senior Product Manager – Managed Services
Exciting opportunity for an experienced Product Manager to join a rapidly expanding, high calibre Managed Services Provider. Initial responsibilities will be focused on evaluating all new products and proposition opportunities and defining the current product portfolio to improve sales and retention.
Our client has plans to double in size over the next three to four years, so it is a fantastic time to join a company at a key stage of growth. The role will allow you to genuinely progress within an exciting, innovative business.
As a Product Manager you will be responsible for product management across multiple business units including Public / Private Cloud, Infrastructure, Cyber Security, Networking (SD-WAN/5G) & Data services and will need to be confident presenting technical propositions for both internal stakeholders and clients.
Key Responsibilities:
Managing the full product lifecycle, whilst working closely with other commercial teams
Interpreting customer insight and market intelligence alongside working with both external suppliers and internal teams to design and build products and Service Offerings to deliver to customers
Supporting the preparation of concise business cases, proposals, and papers to be presented to both internal and external stakeholders.
Support marketing team, contributing to marketing communication campaigns on product positioning, messaging etc.
Ensure all new products comply with both legal and regulatory requirements
Optimisation of the product portfolio, development, evaluation, and implementation of initiatives to improve overall business performance
Work closely with senior management to optimise product profitability
Support Product Management in planning and evaluating service delivery indicators including pricing, product mix and retention benefits on all products across the portfolio
Management of budgets to ensure costs are controlled
Skills and Experience:
The ideal candidate will have a proven track record developing product strategies across
multiple technology pillars with a Managed IT background, such as Networking (SDWAN / 5G) / data, Public / Private Cloud, Infrastructure, Cyber Security etc.
A strong commercial acumen, prior Product P&L ownership preferred
Excellent communication and interpersonal skills
High level of critical thinking in cross-functional process analysis and problem resolution for new and existing products
Project management skills
Hybrid working, 2 days required per week in their London office.
Paying up to £75,000 + benefits.
Must be eligible to work in the UK.
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Customer Relationship Manager - Networking Managed Services
Location: Manchester (Hybrid working, 3 days office, 2 days home)
Salary: to £25-28k Dep on experiences + £5-8k Uncapped Commission + Bens
Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence and account management team.
Main purpose of Role:
Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend.
As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities to broaden the company’s footprint and wallet share within each account, work with the account teams to identify opportunities and deliver the overall Account Plans and objectives.
Within their own named accounts, work to ensure retention of the recurring revenues, development of incremental and X-sell opportunities to deliver incremental gross margin.
Achieve incremental GM targets and revenue retention targets,
SCOPE OF RESPONSIBILITIES
Take a leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management.
Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues. Continue to develop incremental opportunities by identifying cross – sell and upsell prospects to generate additional gross margin.
Compiling customer quotations and processing orders.
Work closely with the service delivery team to ensure both continuous service improvement and the evolution of services
Support the account team in understanding the wider customer requirements, objectives and business drivers. Providing a highly professional service to customers at all times.
Ensure the in-house CRM system (Salesforce) is maintained and kept up to date.
Maintain a good knowledge of the portfolio, this includes participating in sales enablement training and engaging with vendors on Opportunities
Person Specification
Technical Profile
• Experience in UCC, UCaaS, CCaas, Network Infrastructure, Secure Operations and CX solutions within Public Sector and/or Private Enterprise customers
• A good understanding of mobile and WAN
• Demonstrable ability to achieve targets from account management activities
• Experience of working with field account managers to generate additional contact points and opportunities
Traits and Behaviours
• Focus on customers – committed to providing the best service to our customers in all that they do
• Working Together – Working co-operatively with colleagues, customers, partners and suppliers. Gains support from others. Relationship driven and ‘human.’
• Can Do Attitude – Takes personal responsibility for getting things done
• Growth – Proactively seeks ways to improve and grow the business
Personal Attributes/Skills
• Excellent customer service and communication skills
• Customer focused, proactive, collaborative, can do approach
• Good commercial acumen, highly goal orientated/achievement driven with the ability to deliver at pace.
• Technically oriented with a natural curiosity and ability to quickly develop an understanding of current and future trends in business technologies and the business and portfolio.
• Self-motivated
• Ability to work under pressure
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Job Title: IT Service Desk Manager Location: Edinburgh Salary: £30-40k (DOE) Company Description
We're collaborating with a top innovator in software solutions for the hospitality industry, dedicated to providing their clients with smooth technology experiences that enhance their operational efficiency and customer retention. As they broaden their range of offerings and clientele, they're in search of a seasoned IT Service Desk Manager to come on board and oversee their service desk operations and manage the internal team.
What's in it for you?
This company offers a dynamic work environment where you can lead a talented team, drive impactful initiatives, and make a difference in the hospitality industry. As part of a growing SaaS business you will have several opportunities for professional growth and development as well as:
Workplace pension
A clear career roadmap taking you to the top!
33 total days of holiday per year
Join a small team, make a big impact.
Other perks you'd expect at a fast-growing tech company.
Job Description
As the Service Desk Manager, your leadership will be essential in guiding a skilled team of service desk technicians, managing customer support operations, advancing process improvements, and fostering strong communication and cooperation among internal teams, external IT companies, and partners. Your skill set will play a vital role in facilitating the seamless integration of new customers, quick resolution of technical problems, and enhancement of the customer experience in the Hospitality SaaS sector.
Key Responsibilities:
Team Management:
Lead and mentor a team of service desk technicians proficient in product knowledge, WiFi/networking technologies, CRM and bug-reporting systems.
Provide both technical and welfare support to the service and success team to ensure we look after our team as well as our customers.
Customer Support:
Coordinate with internal departments, third-party IT companies and partners to facilitate smooth onboarding of new customers and address technical challenges promptly.
Utilise bug reporting and CRM data to identify trends and patterns, enabling proactive resolution of issues.
Process Improvement:
Streamline communication processes with third-party IT companies to minimise onboarding delays.
Collaborate with internal and external stakeholders to optimise onboarding processes and enhance user experience.
Training and Development:
Foster a proactive mindset among service desk staff, encouraging them to actively engage with partners to address user issues promptly.
Identify and provide access to training and support required for the team to enjoy their work and set them up for success.
Documentation and Knowledge Management:
Maintain comprehensive documentation of onboarding processes and user issues using bug-reporting software and CRM systems.
Encourage best practices documentation to improve future experiences and streamline knowledge transfer within the team.
Communication and Stakeholder Management:
Act as a central point of contact for communication between teams and partners, ensuring alignment on objectives and priorities.
Facilitate regular meetings and updates with partners to ensure clear communication and collaboration.
Quality Assurance:
Implement quality assurance processes to monitor collaboration effectiveness and identify areas for improvement.
Establish key performance indicators (KPIs) to measure onboarding success and user satisfaction.
Compliance and Security:
Ensure compliance with data protection regulations and security standards when sharing information with third-party IT companies and partners.
Implement robust security measures to safeguard sensitive data and mitigate cybersecurity threats associated with third-party collaborations.
Beneficial Qualifications, Skills and Experience:
Bachelor's degree in Computer Science, Information Technology, or relevant experience.
Support ticketing software and CRM i.e. ZenDesk, Hubspot, AutoTask etc.
Cisco CCNA, CompTIA or related networking qualification.
Proven experience in technical support or IT management roles
Analytical mindset with the ability to identify trends and drive process improvements.
Networking technologies – LAN / WAN and Wireless
Core internet technologies – Routing and Switching, DNS, DHCP, OSI Model
Professional-grade WiFi Access Points & their cloud controllers (Ubiquiti UniFi, Ruckus, Cisco Meraki, OpenMesh)
Infrastructure technology; EC2, S3, RDS, Route 53, IAM, Lambda, API Gateway
Cloud providers, specifically Amazon Web Services (AWS)
Knowledge of marketing software; Mailchimp, DotMailer, Facebook, Constant Contact, Zapier, Drift etc.
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Cloud Infrastructure Lead Location: LondonSalary: £75,000 to £80,000 + bonus + on-call (£3,500+) per annum About the company Our client is a well-established financial services firm based in Central London. They have over 1200 staff across 2 main offices, with 8 people in their IT Infrastructure team. Position Overview You will be working across a traditional infrastructure and the ground-breaking potential of AI and automation. With the majority of our infrastructure in Azure and a small part still on-premise, this role is mostly hands-on (75%), complemented by 25% focused on design, policy, process, and documentation. You will play a crucial role in the organisation’s transformation, blending technological advancements with strategic insight to enhance our infrastructure. Responsibilities
Undertake analysis of technical infrastructure issues, opportunities and requirements, translating these into technical designs that describe a solution and building these into the future design patterns.Deputise for the Head of Infrastructure and act as a technical authorityIdentifying and remediating complex infrastructure issuesAct as a technical authority on the design and specification of standardised cloud resources and related automation solutions, to reduce or eliminate manual or repetitive tasks, improve end-to-end infrastructure health and system performanceContinuously improve the organisation’s overall infrastructure architecture, ensuring that it is engineered to facilitate development, automation, reuse and consistency across the technology estateDesign, implement and maintain cloud infrastructure solutions that are secure by design, implement policies that ensure cloud infrastructure solutions remain secure, including identity and access management, patching and disaster recovery.Support and design and implementation of processes and controls that assure maximum uptime and quick service to stakeholders for both physical and cloud-based workloads
Candidate Requirements Essential Skills and personal qualities
Office 365/AzureExtensive experience of infrastructure within a DevOps environmentStrong IaC Skills preferably on TerraformStrong PowerShell skillsStrong Automation skillsPalo Alto and Meraki experienceStrong and demonstrable experience of physical infrastructure technologies, including IP based networks, WAN technologies, virtualisation, DHCP/DNS and SAN/NAS storageExperience with Linux OS’s and Bash scripting
Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
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