An excellent opportunity for a Network engineer to work remotely for an Information and Communications team of a leading corporate travel management company. You will be a key member of a global Information and Communication Technology team, responsible for planning and implementation of IT projects, incident and problem management of the existing infrastructure.
Candidate requirements
5 Years of experience in similar roles.
Extensive knowledge and understanding of network protocols and technologies such as TCP/IP, STP, BGP etc.
Expert knowledge on diverse network technologies and areas like LAN, WAN, VPN, WLAN, remote access etc.
Hands experience with Cisco network equipment.
Proficient in Server Operating Systems ??? Microsoft, Unix, Linux.
Proficient in Microsoft Office.
Networking certificate CCNA or CCNP....Read more...
An excellent opportunity for a Network engineer to work remotely for an Information and Communications team of a leading corporate travel management company. You will be a key member of a global Information and Communication Technology team, responsible for planning and implementation of IT projects, incident and problem management of the existing infrastructure.
Candidate requirements
5 Years of experience in similar roles.
Extensive knowledge and understanding of network protocols and technologies such as TCP/IP, STP, BGP etc.
Expert knowledge on diverse network technologies and areas like LAN, WAN, VPN, WLAN, remote access etc.
Hands experience with Cisco network equipment.
Proficient in Server Operating Systems ??? Microsoft, Unix, Linux.
Proficient in Microsoft Office.
Networking certificate CCNA or CCNP....Read more...
Are you a hands-on ICT professional looking for the chance to make a real impact? We are seeking a proactive and strategic ICT Manager to take ownership of our entire technology landscape and play a vital role in supporting the smooth running of our growing business. As a trusted partner to the leadership team, you will have the opportunity to shape our IT strategy, enhance system resilience, and ensure our teams across multiple sites are equipped with the tools they need to deliver excellence. This is a fantastic opportunity for an experienced ICT manager to join a family-owned business who have been producing high-quality privately owned homes for over 45 years.You will have responsibility for the management and procurement of all hardware and software, including On Prem and Cloud, networking and telecommunications.In order to meet the logistical needs of the business there will be focus on wired and wireless networks and connectivity between head office and satellite construction/sales offices. You will also deploy and manage all CCTV security systems including data management adhering to UK GDPR. Knowledge of cyber security is essential.As primary ICT support to all staff, you will also maintain the head offer server and implement improvements as agreed.Knowledge and experience you will need;
Degree (or equivalent) in an IT related subjectMember of the BCS is desirableKnowledge and user of databases such as, Sitestream, EQUE2 Housebuilding and Jet reportingWindows and Office 365 applicationsIT management of related hardware and softwareImplementing and maintaining office servers, workstations, phone systems, network printers and presentation equipmentIT desktop and remote support (including training)LAN, WAN and Wi-Fi networksSuperior written and verbal communicationSound judgementAnalytical skillsDetail-oriented, problem solverComfortable working under pressure and with competing demandsGDPR and cyber security
What we offer;
working Monday to Friday 8.00am to 5.00pm24 days holidays rising to 27 days, plus bank holidayscompany pensiondiscretionary bonusbuy/sell holiday schemetraining and developmenteyecare schemesupplier discount schemefree parking
If you would like to apply, please send in your CV with a covering letter to the link provided. We reserve the right to close this advertisement if we receive a high volume of suitable applications or when the position is filled.....Read more...
Assist with hardware and software setup, troubleshooting, and maintenance (e.g. laptops, iPads, printers, interactive whiteboards)
Provide front-line technical support to staff and students—resolving day-to-day issues quickly and effectively
Carry out routine updates, checks, and backups to keep systems running smoothly
Help manage and support cloud-based platforms like Microsoft 365 and Google Workspace for Education
Assist with user permissions, groups, and device integrations in cloud environments
Support the maintenance of school networks, including LAN/WAN, Wi-Fi, and internet filtering
Assist with troubleshooting connectivity issues and helping keep school data safe
Help deploy and manage school devices using tools like Microsoft Intune, Cisco Meraki, and Jamf School
Support app deployment, policy updates, and remote device management across a range of devices (Windows, iPadOS, ChromeOS)
Keep accurate records of technical issues, resolutions, inventory, and user accounts
Log support tickets and document your work using our helpdesk platform
Receive structured training and on-the-job mentoring to build your skills
Stay current with new technologies in IT, cybersecurity, cloud services, and education tools
Support IT projects including device rollouts, migrations, Wi-Fi upgrades, and system improvements
Work closely with colleagues to plan and deliver high-impact changes across school sites
Training:15 - 18 Months (15 months on programme learning + 3 month EPA period)
Apprenticeship level
Advanced - Level 3 (A level)
CompTIA A+
AZ - 900
Remote Learning
Training Outcome:We are looking to offer full time employment upon successful completion of the Apprenticeship. We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually.Employer Description:Provide IT support to schools across North London. Schools often face the same challenges: unstable networks, lack of confidence using IT in classrooms, and limited knowledge of computing. We’re here to change that—empowering schools with reliable systems, expert support, and modern tools.
We’re looking for a motivated IT Apprentice to join our team. This is a hands-on, client-facing role ideal for someone starting their IT career. You’ll gain real experience supporting networks, cloud platforms, and school devices—while working alongside friendly, experienced technicians.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Provide 1st line technical support to end-users via phone, email, and in-person
Diagnose and resolve hardware, software, and network issues
Escalate complex issues to 2nd/3rd line support as necessary
Maintain records of support requests and resolutions using our ticketing system
Assist with the setup and deployment of new hardware and software
Support migration projects including email, data, and system transitions
Configure and install operating systems, applications, and updates
Participate onsite in customer hardware replacements and IT infrastructure projects
Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive)
Troubleshoot and maintain network connectivity (LAN/WAN/Wi-Fi)
Set up and support client hardware including desktops, laptops, and mobile devices
Maintain and troubleshoot printers and multifunction devices
Assist with industrial data acquisition and process monitoring systems
Required Qualifications/Skills:
Fundamental knowledge of Microsoft 365 and Windows operating systems
Understanding of basic networking concepts (IP, DNS, DHCP, routers, switching)
Excellent communication and customer service skills
Strong desire to learn new technologies and improve skills
Problem-solver with a hands-on approach
Able to work independently and as part of a team
Flexible and adaptable to changing priorities
Strong attention to detail and organisational skills
Preferred Qualifications/Skills:
IT certifications (CompTIA A+, Network+, Microsoft Certified)
Experience with hardware troubleshooting and repair
Experience providing IT support to family or friends
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:
Potential to progress through all aspects of the Service Desk or into other areas of the business
Employer Description:24 Carrot Cloud, a small and agile Managed Service Provider (MSP), is seeking a proactive and customer-focused Apprentice IT Support Technician to join our Service Delivery Team. The successful candidate will report directly to the Technical Director and provide 1st line service desk support, on-site technical assistance, and participate in installation and migration projects. You will work with a range of technologies including Microsoft 365, networking equipment, client hardware (laptops, desktops, mobile devices), and industrial equipment.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Customer Account Manager - Managed Services
Location: Manchester (Hybrid working, 3 days office, 2 days home)
Salary: to £28-30k Dep on experiences + £8-10k Commission + Bens
Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence and account management team
Main purpose of Role:
Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend.
As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities to broaden the company’s footprint and wallet share within each account, work with the account teams to identify opportunities and deliver the overall Account Plans and objectives.
Within their own named accounts, work to ensure retention of the recurring revenues, development of incremental and X-sell opportunities to deliver incremental gross margin.
Achieve incremental GM targets and revenue retention targets,
SCOPE OF RESPONSIBILITIES
Take a leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management.
Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues. Continue to develop incremental opportunities by identifying cross – sell and upsell prospects to generate additional gross margin.
Compiling customer quotations and processing orders.
Work closely with the service delivery team to ensure both continuous service improvement and the evolution of services
Support the account team in understanding the wider customer requirements, objectives and business drivers. Providing a highly professional service to customers at all times.
Ensure the in-house CRM system (Salesforce) is maintained and kept up to date.
Maintain a good knowledge of the portfolio, this includes participating in sales enablement training and engaging with vendors on Opportunities
Person Specification
Technical Profile
• Experience in UCC, UCaaS, CCaas, Network Infrastructure, Secure Operations and CX solutions within Public Sector and/or Private Enterprise customers
• A good understanding of mobile and WAN
• Demonstrable ability to achieve targets from account management activities
• Experience of working with field account managers to generate additional contact points and opportunities
Traits and Behaviours
• Focus on customers – committed to providing the best service to our customers in all that they do
• Working Together – Working co-operatively with colleagues, customers, partners and suppliers. Gains support from others. Relationship driven and ‘human.’
• Can Do Attitude – Takes personal responsibility for getting things done
• Growth – Proactively seeks ways to improve and grow the business
Personal Attributes/Skills
• Excellent customer service and communication skills
• Customer focused, proactive, collaborative, can do approach
• Good commercial acumen, highly goal orientated/achievement driven with the ability to deliver at pace.
• Technically oriented with a natural curiosity and ability to quickly develop an understanding of current and future trends in business technologies and the business and portfolio.
• Self-motivated
• Ability to work under pressure
Apply now for full details
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
