Sales Support CO Home Improvements Competitive Salary & Benefits CarlisleBenefits:Pro rata 25 days Holiday | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking About us:CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you. About the Role:As our Sales Support Staff, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails:
Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.Stay Organised: Handle administrative tasks and keep our showroom running smoothly.You’ll be expected to work Fridays, Saturdays and Sundays, and occasionally pick up weekday shifts when extra cover is needed.
Who we’re Looking For:We’re seeking someone who is passionate about customer service and has strong organisational skills. Here’s what we’re looking for:
Previous experience in reception or customer service roles in a showroom is ideal – however full training will be provided.Excellent administrative and organisational abilities.A friendly and approachable demeanour, combined with a professional attitude.
Ready to Join Our Team?If you’re excited about becoming part of our growing company and contributing to our success, we’d love to hear from you! Please submit your CV.Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace. We can’t wait to welcome you on board! INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Bench EngineerSalary: £13.21 ph. Salary £27,477.40Hours - Permanent, 40 hours per week- Monday to Friday - 8am to 5pm)Location: Ross Care, Kingston Business Centre, unit 4 Fullers way south, Chessington, KT9 1DQPurpose of Job: The Bench Engineer will provide a workshop-based engineering role repairing, reconditioning, servicing and maintaining wheelchairs whilst monitoring all equipment in the warehouse.Main Duties and Responsibilities:
Stock Responsible for all movement of stock tasks ensuring accurate documentation and data entry as per the local procedures, reporting any discrepancies to Stock Controller for investigation.Purchase Order Booking in receipt of goods, following the goods in process all associated paperwork is accounted for effectively and accurately. Ensuring Pre-Delivery Inspections are carried out.Decontamination Ensure infection control policy is followed at all times, when reconditioning and carrying out decontamination tasks.Reconditioning Undertake Engineering work in terms of service and repairs, and refurbishment in accordance with reconditioning process, prescriptive or reconditioning to stock specification.Picking Identify parts in accordance to job sheets, locating items from stock locations and updating the internal system as per Ross Care Quality Management processes.Stock Take to assist and partake in all stock takes as required.Housekeeping Responsible for warehouse and workbench housekeeping, in accordance to company quality management procedures.Health and Safety Adherence to health and safety guidelines in accordance with ISO9001 and ISO14001.Communication Responsible for effective communication with operational colleagues, clinical colleagues and service users.Repair Conduct repairs servicing and maintenance in accordance with the service specification.Accountable To be fully accountable for all aspects of your role and maintain good communication throughout.Perform duties according to all company policies, procedures and directions.
Undertake the job in line with the Company appraisal competencies as follows:
a) Achieves business results and adds value to the Company.b) Focuses on internal / external customers.c) Builds and maintains effective teamwork with colleagues.d) Embraces change and deals with ambiguity.This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but this indicates the size and scope of the role and may be subject to change as the role develops.Key Performance Indicators:
Achieving recondition target as per the contract particulars.Work in accordance with Company Health and Safety practices.Effective utilisation of processes and procedures in accordance with service guidelines.Stock level monitoring is accurate and stored as per locations.Effective management of stock statuses and accurate monitoring at all times.Reduce wait times for new/reconditioned equipment to handover,
Person Required:Skills:
Excellent communication skills are required to interact with internal staff, prescribers and Service Users. Must be computer literate.Must be able to work off their own initiative as well as part of a team.
Knowledge:
Background and experience in mechanical or electrical engineering
Qualifications:
Full Driving License (Not essential)Ideally qualified to GCSE level / NVQ level 1 or equivalent.Satisfactory enhanced DBS disclosure
Other:
Training will be provided on wheelchair engineeringTrustworthy and possess a clean or appropriate DBS record
If you are interested in this Bench Engineer role, please submit your latest CV.INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
