Safe storage of partsHandling storing receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT
A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
Training:
We use a blended learning approach
Face to face with a Skillnet Skills Coach
Mentor in the workplace
Visits throughout the apprenticeship to the MAN Training Academy
Training Outcome:
Mentor
Team Leader
Employer Description:Fishlake Commercial is a family-owned business that was established in 1984 and has grown steadily over the years
A real commitment to our customers ensures you will receive top quality service 7 days a week, we make excellent customer service and maximum vehicle uptime out top priority.
We are a multi franchise dealer providing a wide range of services some of them include...
Out of hours servicing at a flat rate While you wait servicing and repairs Zero lead time for most of our workshop bookings Diagnostic and repair of Air Conditioning Systems including bus & coach Laser wheel alignment Warranty & R&M repairsWorking Hours :Monday to Friday (weekends may be required) this will be conformed at Interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Engineering Manager - FM Service Provider – Cambridge - Up to 65k Fantastic opportunity to work for an FM service provider in Cambridge. CBW is currently recruiting for an Engineering Manager to work in a critical building. The successful candidate will be mechanically or electrically qualified, have a proven track record in commercial building maintenance, will have experience in the overall day to day running of hard services maintenance contracts across multiple sites and demonstrate excellent customer services skills. In return the company is offering a competitive salary paying up to £65,000. Hours of workMonday to Friday - 08:00am to 17:00pm (overtime & occasional weekends)Package: £55,000 - £65,000 per annum Car allowance Key duties & responsibilitiesReport to the Contract ManagerEnsure all PPM is carried out in accordance with the maintenance specificationEnsure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator.Update customers CAFM system in real time with start/wait/stop completion times and provide full description of works undertaken, advising of any follow-on works required.Ensure reactive tasks throughout the sites are completed and be proactive in highlighting areas where improvements can be made.Identify and record all plant failures using quotation forms and issues to line managers.Maintaining statutory compliance is paramount and therefore excellent document control and upkeep of site files is of utmost importance. Carryout regular site auditsProduction of QuotationsProduction and collation of Condition / Dilapidation ReportsEnsure all contracts under designated control are statutory compliantEnsure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken to always ensure safe working practices.Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenanceRequirementsQualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.Experience of service delivery across a portfolio of sites (Commercial and or Residential) Previous experience of managing an engineering team.A proven track record in commercial building maintenanceAbility to communicate both verbally and in writing with all levels of staff and clients.Ability to manage and prioritise a demanding and varying workload.Excellent communication and customer service skillsLVAP Highly desirable (Not essential) Please send your CV to katie at CBW Staffing Solutions for more information. ....Read more...
