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Chartered Management Degree Apprentice
Over the 4 years you will get to know Ofwat well and have the opportunity to support work in our casework enforcement and customers directorate, you’ll develop a broad skillset, you'll be able to apply the theory you learn at university and put into practice in your day to day role. The Casework and Enforcement team plays a key role in holding water companies to account to ensure they are meeting their legal obligations to customers and the environment. The team is also the 'front door' for many of the customers and stakeholders who contact Ofwat with enquiries or complaints about the sector or their water company, and for businesses that want to become new water companies. Our work can range from deciding on an individual customer's dispute with their water company, to assessing whether a company is fit to be a water company, to imposing multi-million-pound fines on a water company where it has failed to meet its legal obligations. The work we do is complex and has direct implications for customers and the environment. You’ll be given the opportunity to demonstrate your potential from the outset and your passion for learning will see you relish the opportunity! You will be supported throughout your program by your people leader, mentor/ buddy, Early Careers partner and university. On your 4 year journey you will learn the technical skills on the job, the theory at university and the soft skills with regular internal training sessions throughout the year with your cohort. You’ll also have the opportunity to work with other apprentices and colleagues and early career professionals across the regulatory industry. We have a virtual insights evening on the 19th February for you to find out more about this opportunity at Ofwat and a chance to meet some of the team! Email earlycareers@ofwat.gov.uk for your invite. Training:We have partnered with Exeter university for this program, the apprenticeship will be delivered in a blended approach, both online and on campus. On successful completion, apprentices will gain the following Qualifications: •BSC (Hons) Responsible Business Management · Level 6 Chartered Manager Degree Apprenticeship from the start of the course Decision Making · CMI Chartered Manager status And 4 years' experience working in the Civil Service – putting you in a brilliant position to progress in your career.Training Outcome:Over the four years you will get to know Ofwat well and have the opportunity to support work in our fast paced directorate, casework enforcement and customers. You'll be able to apply the theory you learn at university and put into practice in your day to day role. We hope you will work your way from Business Support to Associate whilst on the apprenticeship programme. On successful completion of your apprenticeship we will be supporting you with making the next step in your career to Senior Associate. Business support/ Associate/ Senior Associate refer to Ofwat's specific bands. Employer Description:We’re Ofwat, the Water Services Regulation Authority – a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment now and in the future. We also oversee the markets in the water sector to ensure they’re working for customers. We are at the source of everyday life. We help the sector build trust and confidence with customers, the environment and wider society: keeping water flowing, bills affordable and helping ensure the health of our rivers and waterways. We push hard to improve day-to-day water company performance for customers, including on leakage, sewer flooding and customer service. We drive the sector to take a longer-term view and to take steps now to protect and enhance the environment, using digital and data innovations and making sure our water supplies are secure for future generations. Through our five-yearly price reviews, we oversee billions of pounds of investment into the water sector across England and Wales. Our Time to Act strategy sets out our ambition for the water sector and the role we play in achieving it. Our values reflect our ambition, our commitment to learning, to acting with purpose and integrity, continuously improving so that we make the greatest contribution possible to improving life through water. Our work is high-profile and fast-moving, within a dynamic and agile environment. The work that you’ll be involved in every day will help us to deliver our strategy, to make us the regulator we want to be and help the sector to deliver for customers and society. Our values underpin everything we do. They help us to deliver and maintain an inclusive culture where everyone can bring their authentic selves to work. And they've made a difference. In our latest people survey 92% of our people said they are treated with respect by the people they work with. We’re forward-thinking, creative, innovative, and ambitious. We constantly push the boundaries and embrace new ways of working. With us, your work matters, your voice is heard, and your impact is felt. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water. But for us, change is more than what happens on the outside – we’ve always pushed boundaries internally, too. From becoming the first Civil Service organisation to achieve ‘Smarter Working’ status, to gaining our prestigious ‘Smarter Working Maturity’ award, we’ve consistently demonstrated our commitment to embracing innovative ways of working. Our people do their best work when given freedom over where, when, and how they work. Which is why we trust our teams to balance meaningful collaboration in the office with the flexibility of working from home.Working Hours :This post is full-time (37 hours per week), flexible working. Monday - Friday. Total hours per week: 37Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Embodies all our values-SAILOR,Problem Solving,Listening Skills,Motivation for Apprenticeship ....Read more...