Preparation of Year-End Accounts, drafting of Corporation Tax Returns, maintaining our client’s books and records in Xero
Bookkeeping and Reconcilations
Payroll Preparation and Submission
VAT Return Preparation and submission
Processing client invoices on DEXT
Responding to any client ad hoc queries
Managing your own portfolio of clients and taking responsibility for them
Answering calls and responding to emails
Onboarding new clients into the business, setting up software and updating our Client Management System
Attend Client Meetings (Phone, Virtual and Face to Face) and Monitor Client Deadlines
Deal with incoming post and draft outbound letters as needed
Make calls to HMRC on behalf of clients as required
Supporting the Practice Manager and Managing Director
Training:Accounts or Finance assistant Level 2 Apprenticeship Standard:
Day release at Newcastle Training Office
On and off-the-job training
Level 2 AAT qualification
Training Outcome:Future progression to Client Manager.Employer Description:Jaccountancy, with an innovative approach and cutting-edge technology, we make accounting effortless.Working Hours :4 days in the office, 1 day at college.
30 min unpaid lunch break per day.
7.5hrs per day, 7.00am - 3.00pm, 8.00am - 4.00pm, 9.00am - 5.00pm, 10.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key responsibilities include:
Process standing order payments and non-automated payments received in the bank, ensuring correct allocation to members invoices
Monitor and follow up on aged debt
Process refunds and chargebacks
Create and apply credit notes
Amend customer addresses based on VAT mismatch checks
Training:Flexible online learning that combines live interactive learning sessions, with virtual online resources and additional support from AAT coaches and trainers. You will study for 4.5 to 6 hours a week within working hours. Modules cover bookkeeping, principles of bookkeeping controls, principles of costing, the business environment. Each module is followed by an exam which will be taken at an AAT Assessment Centre.Training Outcome:Progression to level 3 following completion learners can progress to the Level 3 Assistant Accountant Apprenticeship which incorporates the Level 3 AAT Advanced Diploma in Accounting.Employer Description:Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. As an organisation we're not for profit and all for making consumers more powerful.
We impact in key areas such as consumer rights, scams, data protection and unfair pricing. Our investigations go deep and our expert advice is completely impartial. Same goes for our product reviews – our rigorous tests and expert recommendations help consumers to make better decisions. Come and champion consumers with us – it's important work. As people we're brave, caring, rigorous and insightful in the way we connect with each other to make change happen.Working Hours :Monday to Friday 9am to 5pm
Wednesdays and one other day are working from Which?'s London office at 2, Marylebone Road, NW1 4DFSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Be self-motivated to learn,Career aspirations in Finance,Proactive attitude....Read more...
Support all Digital Garage departments to ensure that all clients receive a positive and professional experience.
Carry out a diverse range of tasks necessary to plan, organize and deliver internal and external events on behalf of Digital Garage in the UK and globally.
Be the first point of contact for all clients engaging with the Digital Garage Client Experience Centre, ensure that their needs are understood, actioned and supported throughout their journey.
Build and maintain client relationships; assist with communication, resolve queries, and ensure a high standard of client care and engagement at all times.
Support the marketing team to promote and enhance Digital Garage’s brand and solutions at a variety of events.
Undertake market and competitor research to support the solutions team.
Support the order processing team with administrative tasks.
General support to finance team with administrative tasks.
Provide essential administrative support that ensures the smooth day-to-day running of Digital Garage.
To be an Ambassador for Digital Garage.
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete the Level 3 Events Assistant Apprenticeship.Training Outcome:Possible progression into a full time role.Employer Description:Digital Garage specialise in the design, supply, installation and support of equipment, systems and solutions to the television, broadcast, virtual production, post-production, television, professional audio, immersive and esports sector.
We are an established business over 20 years old.
We are a super friendly team where our colleagues constantly rate us as the ‘BEST place to work’Working Hours :Monday - Friday, 9.00am - 5.00pm (flexible start/finish times available).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Patience,Broadcast/Social Media....Read more...
Main Duties and Responsibilities:
Supporting teachers and students during practical work, to include setting up demonstrations and equipment, providing guidance to pupils in the development of their tasks, including the safe operation and demonstration of equipment
To assist with overseeing the work of small groups of students engaged in practical tasks, as requested by the PE coordinator/lead and under the supervision of the classroom teacher
Day-to-day support of lessons including preparing equipment, materials and teaching aids
To support with efficient organisation of the work and storage areas and to ensure the cleanliness, safety and security of these areas at all times
To assist with the delivery of extra curriculum/lunchtime activities
Supporting with classroom activities in the morning
Where appropriate for the above activities, support staff with:
Preparation of equipment, materials and rooms: setting out of equipment, organising team kits and transport for fixtures and curriculum activities
Working as a team member within your school and gaining invaluable experience
Training:
Teaching Assistant Level 3 - Apprenticeship Standard (A level)
Depending on area, you will be assigned a tutor and training will be blended - involving both virtual and face-to-face
Training will be weekly and, off-the-job training hours will be logged
You will be working with an E-portfolio (BUD System) and alongside your tutor you will be assigned a mentor from within your workplace
Following a successful Gateway meeting you will move forward for an End Point Assessment - Upon successful completion of the EPA you will achieve a Level 3 Teaching Assistant Apprenticeship
Functional skills if required
Your tutor will visit for observations in the workplace
Training Outcome:
Level 4 Sports coach in a school setting
Higher education pathway
Teaching assistant
Pathway into teaching
Working in a sector that involves initiative, leadership, communication, developing positive relationships.
Transferable skills that are invaluable in the wider world of work.Employer Description:We have a dedicated, enthusiastic and committed team of people who make up our staff, our governors and Friends of Markyate School (FOMS), who together ensure our school is a happy, exciting place where everyone is valued and respected.
All those in our school community strive to provide an environment where children are actively encouraged to reach their full potential both academically and socially. Our teachers believe that every child matters and they work hard to provide high quality teaching which meets the needs of each pupil. As a result, our children become keen, engaged students who listen and question well and learn in an environment of kindness, responsibility and respect. These values are underpinned in the School's Aims and in the school motto: Together, we Aspire, Strive and Achieve.
Parents and carers play a very important part in school life and we value our partnership with them. We all share responsibility for the children’s education and we look forward to working closely together so that all children can learn well. We encourage parents to become involved in the school community, to ensure that, as partners, we can promote high standards in learning, behaviour and attitudes to enable every child to reach his/her full potential.
We believe Markyate Village School and Nursery is a school to be proud of; a place where children are inspired to learn and grow to be respectful, responsible and caring individuals. We wish your child a happy and successful time with our school and look forward to working with your family.Working Hours :Monday - Friday.
Working hours to be confirmed.
Wage to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
To assist with day-to-day administrative operations, including data entry, record-keeping, communication (phone, email and face to face), support for meetings and some projects.
Perform general administrative duties, including handling correspondence, emails, filing, scanning, and data input
Support finance tasks such as entering invoice and payment data, reconciling records, and updating databases
Communicate professionally with members of the public, internal teams, suppliers, and stakeholders via phone, email, and in person
Help organise meetings, including preparing documents, booking rooms or virtual links, and taking minutes when needed
Update and maintain office systems, databases, and spreadsheets using MS Office or similar software
Assist in producing reports, letters, proposals, and supporting documentation
Maintain confidentiality and follow GDPR, health & safety, and other compliance requirements
Provide administrative support for projects, learning to scope, track, and report on tasks
Undertake 20% off the job learning time as required by the apprenticeship in and out of term time and engage in meetings with line manager to make sure this is being done
Demonstrate positive behaviours and a willingness to develop knowledge, skills, and behaviours outlined in the apprenticeship standard
Support and promote the Council’s policies and procedures and values and behaviours in all dealings with staff, Members, and the public
Undertake other duties as required that do not substantially change the nature of the role
Training:Business Administrator Level 3.
Full training will be given on the job with one day a week of study time at Weymouth & Kingston Maurward College (Cranford Avenue, Weymouth Campus).Training Outcome:Following completion of the apprenticeship the right candidate may be offered a position as a permanent member of staff.
This role may lead to further career opportunities such as Business Support Officer, Executive Assistant, Finance Administrator or progression into team leader roles.Employer Description:“Creating thriving communities in Weymouth where everyone is proud to live, work, play and visit.”
We’re here to serve and support Weymouth residents, visitors and the people who work and learn here.
We are one of the country’s largest town councils. Our services cover everything from events and celebrations, to cemeteries, public toilets, allotments, parks, gardens, the beach and promenade. This site has more information about these services, the local area, and will help you to be part of the local democratic process.
We look forward to representing you and working together for the benefit of the town.
Our dedicated Councillors are here to serve and support Weymouth residents throughout their ward.Working Hours :Monday - Friday hours are 9am - 5pm. However, there may be some cases where the apprentice will need to be available for council meetings or civic events. If this is the case, they will be able to take the hours back using our flexible working policy.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Logical,Initiative,Patience....Read more...
Provide teaching support in small groups and, where necessary, be assigned to individual pupils in order to aid the teacher
Liaise with the teacher to understand the objectives of each session
Assist the teacher with observations and monitoring of the progress of children, both educationally and socially
Keep up-to-date written records for supporting pupils
Promote positive behaviour patterns, raise self-esteem, and improve independent work with children to assist their education and growth
Depending on school, there may be a specific focus on certain curriculum areas
It is an interesting, varied position that gives you the valuable opportunities of gaining experience in a professional setting working with young people and colleagues
You will find out about the teaching paths that are available, and the hope is that this apprenticeship will lead you onto your next step on the career ladder
Teaching Assistants may also undertake some or all of the following:
Work with individual pupils with special educational needs
Work with pupils for whom English is not their first language
Assist in the development of individual development plans for pupils (such as Individual educational plans)
Support the work of volunteers and other teaching assistants in the classroom
Support the use of ICT in the curriculum
Invigilate exams and tests
Assist in escorting and supervising pupils on educational visits and out-of-school activities
Select, prepare and clear away classroom materials and learning areas, ensuring they are available for use, including developing and presenting displays
Support pupils in developing and implementing their own personal social and development
Assist pupils with eating, dressing and hygiene, as required, whilst encouraging independence
Monitor and manage stock and supplies for the classroom
Training:Training is provided through a blended programme of practical activity, group training and virtual learning. The programme provides opportunities to share experiences with other apprentices and learn from experienced professionals.
Training Topics include:
Understanding how children learn and develop
Using Technology to support learning
Working with teachers to understand and support assessment
Keeping Children safe in education
Planning and leading high-quality Physical Activity
Upon successful completion of the Apprenticeship and End Point Assessment, a Level 3 Teaching Assistant Apprenticeship Qualification will be achieved.
Additional qualifications include:
Safeguarding Level 1
Prevent duty
Working towards Level 2 Functional Skills (where appropriate)
Opportunities to gain additional coaching qualifications
Training Outcome:
Higher education pathway
Teaching Assistant within a school setting
Pathway into teaching
Working in a sector that involves initiative, leadership, communication, developing positive relationships
Transferable skills that are invaluable in the wider world of work
Employer Description:We believe that Martins Wood Primary School is a very special place. Our impressive facilities, spacious building and grounds along with a dedicated and enthusiastic staff all help to create an attractive and enriching learning environment for all - from the two year olds in our pre-school through to the eleven year olds in Year Six.
Our motto, “Inspiring an ambition to learn,” underpins everything we do here. We aim to inspire your children in all kinds of ways. We aim to develop their ambition to strive for everything they want to achieve in their life, whether that be academic, sporting or artistic success. Above all we aim to ensure that they will develop a life-long love of learning.
If you cannot find the information you are looking for as you browse our site then please do not hesitate to contact us and we will be pleased to help.
If you are a prospective parent or member of staff and would like to visit us then please contact our office to make an appointment and I would be delighted to show you around our exciting learning community.Working Hours :Monday - Friday.
Hours to be confirmed.
Wages discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Physical fitness....Read more...
Provide teaching support in small groups and, where necessary, be assigned to individual pupils in order to aid the teacher
Liaise with the teacher to understand the objectives of each session
Assist the teacher with observations and monitoring of the progress of children, both educationally and socially
Keep up-to-date written records for supporting pupils
Promote positive behaviour patterns, raise self-esteem, and improve independent work with children to assist their education and growth
Depending on school, there may be a specific focus on certain curriculum areas
It is an interesting, varied position that gives you the valuable opportunities of gaining experience in a professional setting working with young people and colleagues
You will find out about the teaching paths that are available, and the hope is that this apprenticeship will lead you onto your next step on the career ladder
Teaching Assistants may also undertake some or all of the following:
Work with individual pupils with special educational needs
Work with pupils for whom English is not their first language
Assist in the development of individual development plans for pupils (such as Individual educational plans)
Support the work of volunteers and other teaching assistants in the classroom
Support the use of ICT in the curriculum
Invigilate exams and tests
Assist in escorting and supervising pupils on educational visits and out-of-school activities
Select, prepare and clear away classroom materials and learning areas, ensuring they are available for use, including developing and presenting displays
Support pupils in developing and implementing their own personal social and development
Assist pupils with eating, dressing and hygiene, as required, whilst encouraging independence
Monitor and manage stock and supplies for the classroom
Training:Training is provided through a blended programme of practical activity, group training and virtual learning. The programme provides opportunities to share experiences with other apprentices and learn from experienced professionals.
Training Topics include:
Understanding how children learn and develop
Using Technology to support learning
Working with teachers to understand and support assessment
Keeping Children safe in education
Planning and leading high-quality Physical Activity
Upon successful completion of the Apprenticeship and End Point Assessment, a Level 3 Teaching Assistant Apprenticeship Qualification will be achieved.
Additional qualifications include:
Safeguarding Level 1
Prevent duty
Working towards Level 2 Functional Skills (where appropriate)
Opportunities to gain additional coaching qualifications
Training Outcome:
Higher education pathway
Teaching Assistant within a school setting
Pathway into teaching
Working in a sector that involves initiative, leadership, communication, developing positive relationships
Transferable skills that are invaluable in the wider world of work
Employer Description:Set in the centre of the historic market town of Hoddesdon, St Catherine’s School was ‘born’ in January 2003 following the amalgamation of St Paul’s Infants and Haslewood Junior School – making St Catherine’s Hoddesdon’s first and only church of England primary school.
St Catherine’s continues to go from strength to strength with a commitment to developing excellence in teaching that is relevant and practical. We go the extra mile in ensuring the needs of the whole child and their families are met, including mental health and wellbeing – supported through the introduction of our inclusion team in September 2021.
Children attending our school come from an inspiring range of backgrounds and experiences. In order to meet their varying needs, we teach through a ‘hands on’ thematic approach to learning – rooting our teaching in real life experiences, aiming to provoke children’s curiosity whilst developing their creativity, confidence and independence.
Realising the need to raise children’s awareness of their locality and responsibilities within it, we have embedded local trips and visits within our geography curriculum and are actively involved in the ‘Love Hoddesdon’ group. We take part in local initiatives such as town litter picking and are asked to represent local primary schools in events such as the town’s Holocaust Memorial Day service.
Our stable staff team is testament to their dedication, commitment and care to the whole school community.
‘We aim to develop independent children who are equipped for the world they are living in, prepared for the challenges of the future and who strive for excellence in all they do…’
Whether you are already part of our school family, or just looking please take the time to explore our website and find out more about us. If you would like to visit, please contact the school office to arrange an appointment for one of our team to welcome you and show you around.Working Hours :Monday - Friday.
Hours to be confirmed.
Wages discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Physical fitness....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories.
This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand.
Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
· Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
· Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
· Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
· Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn
· Teamwork
· Strong communication
· Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard
· Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
· Providing advice to customers who are having problems with their vehicles.
· Taking sales orders from customers both face to face and over the phone.
· Stock control for vehicle parts and accessories.
· Maintaining an ordered stock room.
· Raising invoices for parts sold.
· Liaison with internal teams to ensure the correct stock is place at the right time.
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn
· Teamwork
· Strong communication
· Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard
· Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
· Providing advice to customers who are having problems with their vehicles.
· Taking sales orders from customers both face to face and over the phone.
· Stock control for vehicle parts and accessories.
· Maintaining an ordered stock room.
· Raising invoices for parts sold.
· Liaison with internal teams to ensure the correct stock is place at the right time.
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn
· Teamwork
· Strong communication
· Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard
· Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.
Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Patience....Read more...
