Manage and maintain accurate records, files, and documentation
Prepare reports, correspondence, and presentations as required
Assist in the implementation and monitoring of quality assurance procedures to uphold organisational standards
Respond to internal and external enquiries promptly and professionally
Support the organisation of company events and training sessions
Liaise with suppliers, clients, and other stakeholders to facilitate effective communication
Ensure compliance with company policies and procedures at all times
Training:Off-the-job training (OTJ): As part of their apprenticeship, apprentices are entitled to a minimum of 6 hours per week of paid OTJ training. During their OTJ time allocated by their employer, apprentices will complete coursework, attend training, and study.
Within 4-6 weeks of your beginning work at the organisation, your Tutor will make contact by email with you and your Mentor to arrange a mutually convenient Induction date. Subsequent 1:1 Training and review sessions will take place monthly either at your premises or as a live virtual meeting.
You will also attend 6 live virtual training sessions via zoom. Dates will be confirmed during Induction. These training sessions are live, online and take place Monday – Thursday from 9.30am – 4.30 pm. Training Outcome:Office Assistant.Employer Description:Offering quality, accredited training services from our centres in Liverpool, Knowsley, and Warrington, as well as on sites across the North West and throughout the UK.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,Attention to detail,Organisational skills....Read more...
Processing Purchase and Sales Invoices
Reconciling Bank Statements
Managing accounts payable and receivable
Assisting with payroll processing
Communicate with clients to resolve bookkeeping queries and confirm tax liabilities
Deal with HMRC for resolution of queries on client payments
Data entry into accounting software such as Xero, Quickbooks, or Sage
Supporting month end and year end accounting tasks
Communicate with clients to resolve bookkeeping queries and confirm tax liabilities
Key skills required:
Attention to detail
Numeracy and organisation
Basic accounting knowledge
Spreadsheet skills, especially Microsoft Excel
Time management and communication
Training:
Assistant Accountant Apprenticeship Level 3 standard
Weekly virtual half day session
Weekly off the job training
Training Outcome:
The opportunity to progress to other levels of AAT
Employer Description:Tax and VAT return specialist accountancy practice.Working Hours :Monday - Friday, shifts to be confirmed upon successful appointment.Skills: Communication skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Typical Duties:
Assist with the dispensing and preparation of prescriptions under supervision
Provide excellent customer service and respond to patient enquiries
Receive, check, and store medicines and pharmaceutical stock
Maintain accurate records and update pharmacy systems
Support stock control, ordering, and rotation of medicines
Assemble prescribed items for pharmacist accuracy checks
Promote health and wellbeing by providing information on pharmacy services
Follow pharmacy procedures, legislation, and health and safety requirements
Maintain confidentiality and comply with data protection policies
Work effectively as part of the pharmacy team while completing apprenticeship training
Training:Receive on-the-job training alongside one virtual session each month with your dedicated assessor. The programme is delivered 100% remotely, so there is no need for day release.Training Outcome:On successful completion of the Level 2 Pharmacy Services Assistant Apprenticeship, apprentices can progress into a Pharmacy Services Assistant role or undertake a Level 3 Pharmacy Technician Apprenticeship. With further training and experience, they can progress into senior pharmacy support or supervisory roles.Employer Description:West Way Pharmacy is a friendly, independent community pharmacy based in Stafford, committed to delivering high-quality NHS and private pharmacy services. We provide a wide range of services, including prescription dispensing, repeat prescription management, the Pharmacy First service, contraception services, health advice, and other essential NHS pharmacy services. We offer a supportive environment where you can develop your skills and gain valuable experience in community pharmacy.Working Hours :Working hours: Monday - Friday: 9.00am - 5.30pm and Saturday: 9.00am - 1.00pm. You will be contracted to work a minimum of 30 hours per week.
You will be required to work every Saturday, with one day off during the week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
This apprenticeship is your stepping stone to a rewarding career in education and sports coaching.
This is an exciting opportunity for someone looking to begin a career in sports coaching, physical education, or youth development while gaining valuable hands-on experience and a recognised qualification.
About the RoleWorking alongside experienced PE staff and sports coaches, you will:
Support the delivery of high-quality PE lessons and sports activities.
Assist with lunchtime and after-school sports clubs.
Encourage pupils to participate in a range of sporting activities.
Help organise sports events, competitions, and school tournaments.
Promote healthy lifestyles and positive attitudes towards physical activity.
Support pupils of all abilities to achieve their full potential.
We are looking for someone who:
Has a genuine passion for sport and working with children.
Is enthusiastic, reliable, and eager to learn.
Demonstrates excellent communication and teamwork skills.
Can act as a positive role model for young people.
Is committed to safeguarding and promoting the welfare of children.
What We Offer:
A recognised apprenticeship qualification.
Practical experience in a supportive school environment.
Mentoring from experienced PE professionals.
Opportunities to develop coaching, leadership, and organisational skills.
A pathway into careers in sports coaching, teaching, or sports development.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Depending on the area, you will be assigned a tutor, and training will be blended - involving both virtual and face-to-face.
Training will be weekly and, off-the-job training hours will be logged.
You will be working with an E-portfolio (BUD System) and, alongside your tutor, you will be assigned a mentor from within your workplace.
Following a successful Gateway meeting, you will move forward for an End Point Assessment.
Upon successful completion of the EPA, you will achieve a Level 3 Teaching Assistant Apprenticeship.
Functional skills if required.
Your tutor will visit for observations in the workplace.
Training Outcome:
Level 4 Sports Coach in a school setting
Higher education pathway
Teaching assistant
Pathway into teaching
Level 5 Specialist Teaching Assistant
Employer Description:Our rich academic curriculum, our strong and supportive pastoral care, wide range of extended activities are designed to educate, encourage and empower our girls. The school motto is Sperate Parati – or ‘Go forward with preparation’ – which encapsulates our aim for every member of the school community.
We are a diverse and thriving community, founded on consideration, tolerance and trust. Watford Girls is fortunate to have the support of an active Parents Association and the Women of Vision Trust that allow us to invest in superb facilities. The community ensure that each girl is given opportunities to develop confidence and resilience both in and outside the classroom, and to develop a sense of personal responsibility that is best summarised in the maxim ‘I can do it, and I will do it’ – words which every member of the school learns and takes to heart.
We value our status as an all-girls school whilst enjoying a close relationship with Watford Grammar School for Boys, with whom we share a common foundation, history and many joint learning opportunities.
Where you’ll workQueen Elizabeth Road, Kingston-upon-Thames, Surrey KT2 6RLWorking Hours :Monday - Friday. Wage to be discussed at the interview with 30 working hours per week to be confirmed (t.b.c).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative....Read more...
As an Early Years Apprentice, you will support the delivery of high-quality wraparound care for primary school-aged children.
Duties will include:
Supervising and engaging children in a variety of play activitiesSupporting children's social, emotional and physical development
Assisting with the preparation and serving of healthy snacks and breakfast items
Encouraging positive behaviour and inclusion for all childrenHelping to set up and clear away activities and equipment
Maintaining a safe, clean and stimulating environment
Supporting children's independence and confidence through playBuilding positive relationships with children, parents and colleagues
Following safeguarding, health and safety and club policies at all times
The purpose of the role is to develop your skills and knowledge in playwork while providing excellent care and enjoyable experiences for children attending the club.Training:The programme offers a blended learning approach including:
Virtual classrooms and webinars
Work-based learning activities
Online assignments and portfolio building
Regular reviews and feedback from your tutor
Candidates are not required to attend college. Off-the-job training will be completed during working hours in line with apprenticeship requirements
You will receive one-to-one support from an apprenticeship tutor who will conduct regular workplace visits and online reviews throughout the programme
Training Outcome:
Progress within your setting as a supervisor or manager
Work as a play work development officer for a local authority
Move into a school as a Teaching Assistant
Become self-employed and set up an after-school club or childcare project
Move into an Early Years setting and proceed with an Early Years Educator Level 3 apprenticeship
Employer Description:We are very lucky to have sole use of the dining hall at Fawbert & Barnard Infants School as well as the playground and field area. We also take regular trips to the local park which is just across the church grounds. We offer care to children that attend Fawbert and Barnard Infant School and Mandeville Primary School.Working Hours :Monday - Friday term time only 7.30am - 8.30am (breakfast club)
3.00pm - 6.00pm (after school club)Skills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
You will be responsible for the community, marketing & partnership aspects of Spicy Brain Energy Ltd.
Community care:
Welcome and onboard new members, and be the friendly first reply in their DMs
Reply to member DMs and queries promptly and warmly
Schedule and publish community posts in the founder's voice
Arrange and coordinate community collaboration sessions
Attend online sessions, take clear notes and upload them to the correct threads
Add sessions to the courses area and keep it organised
Set up community events end to end
Marketing & Content:
Create and schedule content for Facebook, Instagram and LinkedIn across both the brand and the founder's personal accounts
Crosspost and adapt content into the community so members never miss what we are saying publicly
Keep a consistent content calendar running across all channels
Spot what is landing and do more of it
PR and founder visibility:
Pitch the founder for podcast appearances using our existing pitch materials, and track and follow up on every approach
Identify and pursue PR opportunities, and write the supporting copy
External partnerships:
Send headshots, bios and brand materials to external partners
Follow up with partners on training partnerships and collaborations
Keep partnership conversations warm and moving
Training:This apprenticeship is fully workplace based.
Multi Channel Marketer Level 3.Training Outcome:
Full time employment
Progression to further training
Employer Description:Spicy Brain Energy is an award-winning virtual assistant company built for entrepreneurs who think differently. We provide practical, human-first support to neurodivergent and disabled business owners across the UK, including specialist Access to Work support, and we deliver coaching and training to organisations including Northumberland FA. We're a Disability Confident Leader, a status held by less than 0.02% of UK employers, and we proactively hire from the neurodivergent and disabled talent pool.
Our sister organisation, the Spicy Brain Collective, is a free, inclusive online community designed around disabled and neurodivergent entrepreneurs: packed with resources, collaboration opportunities, weekly pep talks and people who actually get it. The two are separate organisations with one shared heart, and this role works across both.Working Hours :37.5 hours per week/ Monday to Friday, 08:30-17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Number skills,Creative,Initiative,An interest in marketing,Good English skills,Disciplined,Good time keeping,Good people skills....Read more...
The apprentice will develop the skills and knowledge, you will support the classroom teacher in the delivery on each lesson. Your day to day duties will include:
Work with individuals or small groups of pupils/students within the classroom.
Work with individual pupils/students with special educational needs and/or with pupils/students for whom English is not their first language.
Will implement planned learning activities/teaching programmes as agreed with the SENCO, adjusting activities to pupils/students' responses as appropriate.
Under the direction/guidance of the SENCO, support pupils/students with Social, emotional and mental health needs, e.g. implementation of behaviour management policies/promotion of academy policies relating to pupil behaviour.
Provide support for learning activities by making a contribution to supporting the SENCO in the planning and evaluation of learning activities and supporting the delivery of learning activities.
Support learning by arranging/providing resources for lessons/activities under the direction of the SENCO.
Support the SENCO in monitoring, assessing and recording pupil/student progress/activities.
Select, prepare and clear away classroom materials and learning areas, ensuring they are available for use, including developing and presenting displays.
Work with parents to enhance pupils/students' learning.
Contribute to the overall ethos/aims of the academy.
Participate in training, other learning activities and performance development as required.
Attend and participate in relevant meetings as required.
The post holder is required to be aware of and comply with policies and procedures relating to child protection, equal opportunities, health and safety, security, confidentiality and data protection, reporting all concerns to the appropriate person.
Training:16 months expected duration to complete, working towards your Teaching Assistant Level 3 Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).
Training Outcome:Completion of the level 3 qualification and potentially a full-time role.Employer Description:Milton Primary Academy is part of Windsor Academy Trust. We pride ourselves on our forward thinking approach to teaching and learning and would like to appoint someone who wishes to engage in high-quality professional development to further improve themselves on their journey to become an effective member of support staff.
As a two form entry primary school, the successful candidate will have a number of support and teaching staff to work alongside and learn from. We are seeking someone who is proactive, quick and keen to learn and who will always put the pupils first. As a trust, we can recommend apprenticeship providers and support your professional development through virtual learning and self study sessions.
The pupils at Milton are a delight. They love coming to school and thrive from the wide personal potential offer that we provide. All staff actively support school events, clubs and community events to ensure Milton Primary is at the heart of the community. Our pupils are respectful, happy learners who follow the school ASPIRE values daily and celebrate each other's successes.Working Hours :Monday – Friday (Shifts TBC) - term time only.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Plan and lead engaging activities - from fun group sessions (like arts & crafts, games, or gentle exercise classes) to one-on-one moments that reflect each resident’s interests
Empower independent living: encourage and help our residents to stay active and connected
Support residents to connect with their local community - for example, arranging outings, bringing in local volunteers/entertainers, or simply helping someone facetime with family
Champion choice - above all, enable our residents to live life on their own terms - whether it’s helping someone continue a beloved hobby or try something new, you listen to what matters to them and make it happen
You’ll be working in a single location as part of our Retirement Community team
(If you’ve been a Wellbeing Assistant, Activities Coordinator, Lifestyle Facilitator or have experience helping others live life to the fullest, we’d love to hear from you! This role goes by many names - what matters is your passion for people.)
Your rewards:
You deserve more than the basics. That’s why, alongside 25 days’ annual leave pro rata (rising to 30 with service, plus bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme matched up to 5%, we offer a package to help you thrive:
Growth and development – fully-funded training and ongoing development opportunities – we’ll help you gain new skills and achieve industry qualifications, opening doors to your future career
Inclusive culture and flexibility – work in an environment where everyone belongs – with flexible working options, a Youth Panel, and active staff networks (LGBTQ+ Network “PRISM”, Disability, Race Equality, and Parent network) to support you; we celebrate diversity and will make sure you can be your authentic self at work
Lifestyle perks – save money with exclusive retail discounts, a Cycle to Work scheme, and salary sacrifice options
Health and wellbeing support – enjoy free access to Aviva Digicare+ (virtual GP appointments) and confidential Employee Assistance Programme support for medical, financial, and legal advice, plus short-term counselling when you need it
Company-paid life insurance
Parental leave arrangements, paid volunteering days, and annual leave purchase scheme
Some rewards are subject to a qualifying period or other criteria – visit our website for more information
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
Training Outcome:
Move into a permanent contract as a Customer Supporter
Employer Description:We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people. We exist to serve our customers and communities.
Our mission is to build affordable homes and sustainable communities where people choose to live.
We are a not-for-profit housing association, which means we don’t make profits for shareholders. Instead we invest all the income we make – every penny – into delivering on our social purpose.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customersWorking Hours :Monday- Friday. 0830- 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team. Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stockroom
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is in place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers, you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part of the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our teamWorking Hours :Monday- Friday. 0830- 1730.
Possibility of Saturday workings and/ or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward.
Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday- Friday, 08:30- 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department, so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward.
Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday- Friday, 08:30- 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles
This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories.
This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided). We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles
This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers. Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
