The principal role is to provide admin & clerical support and involves liasing with customers on their requirements and suppliers. This role will include
To provide admin & clerical support to the secretarial and administrative team by typing internal & external correspondence
To provide filing, photocopying and scanning support to the team
To answer telephone and deal with queries/requests and detailed messages for team members
To open and sort incoming/outgoing mail for the medical secretaries and admin team
To provide admin & clerical support to the secretarial team by typing documents and inputting data on to appropriate clinical databases
To assist the admin team in arranging meetings, circulating agendas, typing minutes and booking rooms
Communicating with patients, GP surgeries and external providers via telephone and email, for general queries and the booking of appointments
Email monitoring and response to non-clinical queries
Any other duties that may be required, that are within the grade
Training:Training through Nova normally comprises of five days per week in company with monthly monitoring visits at the workplace. Your dedicated coach will also be available between these visits for discussion about any additional support that may be required and to identify and resolve problems if they arise. At the end of your training period, you will be put through to an end point assessment with an external verifier where you will showcase and evidence your knowledge, skills and behaviours. Apprenticeship standard - Business Administration Level 3 Training Outcome:Possible employment with the company.Employer Description:Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
Our Trust operates hospital-based services from three sites in Kiddderminster, Redditch and Worcester.
Our workforce is more than 7,000 strong and our caring staff are recognised as providing good and outstanding patient-centred care.
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System. We are proud to have acheived Timewise accreditation meaning we are committed to embedding flexible working within our organisation as a flex positive employer.Working Hours :Working week.
Monday - Friday (timings TBC) shifts- 8-am-4pm or 9am-5pm
Total hours per week: 37.50Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
