Undertaking routine financial tasks, including processing of orders/invoices/petty cash as required, using the Trust’s computerised finance system
Dealing with information and returns in relation to students and staff, including via the SIMS system
Preparation of documents using a variety of computer software packages
Undertaking telephone and reception duties as required, forwarding messages in a timely manner
Sorting incoming and outgoing mail, including emails
Contacting parents via a number of communication methods including the SchoolsApp
Providing information to the HOA/senior staff as required
Assisting with external examination procedures as required
Preparation of reports and returns for external agencies
Assisting in the maintenance of student records
Providing administrative support to senior staff, including monthly returns
Undertaking general administrative duties specific to role
Being aware of the emergency evacuation procedure and assisting with evacuation as necessary
Attending and participating in training and development courses as required
Displaying courteous and professional behaviour at all times
Being an effective role model for the standards of behaviour expected of students
Treating pupils consistently with respect and consideration
Working collaboratively with colleagues as part of a professional team
Working within Trust policies and procedures
Recognising equal opportunities issues as they arise in the academies and responding effectively, following Trust policies and procedures
Building and maintaining successful relationships with students, parents/carers and staff
Other duties as requested by the AOL/HOA commensurate with the grade
Training:Business Administrator Level 3.Training Outcome:Progression to further business support roles.Employer Description:Ascent Academies’ Trust is a truly collaborative family of specialist schools. We aspire to work as one to bring about positive opportunities to enable our young people to have brighter futures.Working Hours :Monday to Friday, 8.30am - 4.30pm
Please note this is term time only and annual wage will reflect this at £13,574 per annum.Skills: Communication skills,IT skills,Organisation skills,Time management skills,Cash handling,Deal with high-pressure....Read more...
The role of the teaching assistant apprentice is to assist teachers in providing a learning environment to support the development and educational needs of pupils, to encourage pupils to become independent learners, to ensure their safety and welfare, and to support the inclusion of pupils in all aspects of school life.
The teaching assistant will be expected to be flexible and to provide assistance wherever needed. This will not always be within a specific classroom. Teaching assistants may be required to work on a 1:1 basis and/or with different groups of pupils, including those with special educational needs and disabilities. This may be in any area of the school.
Supporting the Trust’s aims and ethos
Providing targeted support to any individuals and groups, including those pupils with English as an additional language or special educational needs, as required
Contributing to planning for teaching and learning
Supporting the teaching of the Paradigm Trust curriculum, helping pupils with activities which develop their literacy and numeracy skills
Delivering structured intervention and catch-up programmes to groups
Using a range of support methods and resources, including ICT, appropriate to the needs of individuals and groups, as directed by their line manager
Supporting the organisation of the learning environment, including the production, maintenance, and storage of resources
Meeting regularly with the assistant principal, SEND manager, and/or teachers during contracted hours to discuss pupils’ progress and to plan and review support
Attending formal meetings during contracted hours to discuss pupils’ progress with parents/carers and other professionals as part of the relevant staff group
Undertaking supervision of playground activities as directed
Undertaking care tasks relating to pupils’ physical welfare in accordance with national guidance and procedures
Accompanying pupils and teachers on educational visits during contracted hours
Ensuring that an appropriate level of spoken and written English is modelled with pupils at all times
Respecting the confidentiality of pupil information and responding sensitively to pupils’ needs
Being aware of the particular learning and physical needs of the pupils supported
Actively participating in the Trust’s performance management scheme, as specified in the school policy, meeting regularly with the postholder’s line manager, in accordance with the scheme, ensuring that performance standards and targets are set and met within the agreed time scale
Undertaking relevant and appropriate professional development during contracted hours
Attending staff meetings within contracted hours, as required
Making proactive and regular use of communication arrangements within the Trust, including email, so as to stay up to date and informed
Undertaking other similar duties commensurate with the grade and nature of the post
Actively supporting and complying with all Trust policies and procedures e.g., health and safety, equal opportunities, child protection and behaviour
Training:
Teaching Assistant Standard Level 3
English and maths (if required) Level 2
Training Outcome:This role has the potential to become permanent upon the successful completion of your Teaching Assistant apprenticeship and end-point assessment.Employer Description:Paradigm Trust (Paradigm) is a not-for-profit educational trust with schools in Ipswich and Tower Hamlets that are free and open to all. Paradigm has a very simple ethos: to develop and sustain great schools where we can make the biggest difference to pupils. Our values are: Integrity – doing the right thing even when no one is watching; Excellence – enabling everyone to achieve more through education, and Community – working together, learning from, and supporting others.
When you join Paradigm, you’ll be joining a Trust that is committed to developing and sustaining great schools to make the biggest difference for pupils. It’s a place where we work together, helping each other to make sure every child can reach their potential.We are only able to do this through the hard work of our staff, and so we value them accordingly. At Paradigm, you’ll be supported with your career goals, with ongoing professional development, and numerous opportunities to progress on your career path. Staff health is extremely important to us, and as part of Paradigm, you’ll enjoy a range of benefits that are designed to support your wellbeing, as well as a highly competitive rewards package.
If you have a passion to make a difference, we would love to hear from you.Working Hours :37 hours per week 52 weeks per year with annual leave allowance.
Working days Monday to Friday 8.30am to 4.30pm.
Time for study included in working hours.Skills: Communication skills,IT skills,Customer care skills,Team working,Non judgemental,Patience....Read more...
Main Tasks and Responsibilities of the Post:
Welcome and support parents and visitors professionally, effectively and sensitively.
Undertake reception duties, e.g. telephone/face-to-face enquiries, liaising with relevant staff and outside agencies.
Respond to messages promptly and accurately, passing on information to relevant staff members as necessary.
Assisting with arrangements for planned visits to the school, i.e. photographer, etc.
Supporting staff to organise educational visits, i.e. booking coaches, hiring venues, etc., including communication to parents i.e. letters.
Update and distribute online and offline communications (i.e. letters, newsletters, website, etc.) to parents, staff and other stakeholders.
First aid cover.
Administration
Provide routine clerical support, e.g. photocopying, filing, emailing, complete routine forms.
Maintain manual and computerised records/management information systems, i.e. ScholarPack, Parentpay, Free School Meals, and After School Clubs.
Undertake typing, word-processing and other IT-based tasks e.g. communication with parents and outside agencies.
Sort and distribute incoming mail, record outgoing mail.
Support with the administration of attendance, first day response and monitor the late arrival of pupils.
Resource management.
Support the Finance Officer with general financial administration in line with school’s procedures.
Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times.
Resources
Operate and monitor maintenance of office equipment e.g. photocopier, computer, etc.
Orderly arrangement and secure storage of supplies, including ordering of photocopying supplies.
Undertake routine financial administration e.g. ordering and good receipt of all orders.
Responsibilities
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
Be committed to the safeguarding and promotion of the welfare of children and young people.
Be aware of, support difference, and ensure equal opportunities for all.
Contribute to the overall ethos, work and aims of the school/trust.
Support the Headteacher/school through effectively managing administrative tasks.
Appreciate and support the role of other professionals.
Attend and participate in relevant meetings as required.
Participate in training, learning activities and performance development as required.
Take appropriate action to identify, evaluate and minimise any risks to health, safety and security in the school working environment.
Security
Control access to the school in line with the school’s safeguarding procedures, including signing in visitors, checking identification as necessary, issuing passes and notifying them of safeguarding and safety procedures.
Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures.
Other duties commensurate with the grade of the post as required by the Headteacher or Senior Leadership Team.Training:
Level 3 Business Administration at Redcar & Cleveland College.
Functional Skills in maths and English, if required.
Training Outcome:
An opportunity for a full-time position at the end of the apprenticeship
Employer Description:We are a busy but friendly, inclusive school, with lots going on. This website aims to give you a taster of the school, as well as providing up to date information for parents, pupils and the wider community. Breckon Hill is a community primary school with a pre-school and nursery providing education for children aged 2 to 11 years old. We became a member of The Legacy Learning Trust in October 2023.
A sports hall and the attached community centre provide extra facilities for our pupils and the community.
We offer a breakfast club and an after school childcare to support families and provide after school activity clubs for children to enjoy.Working Hours :Monday to Thursday 8.00am to 4.00pm, Friday 8.00am - 3.30pm, term time only plus 3 days.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Numeracy & Literacy skills,Microsoft Office knowledge,Able to relate to children,Time management,Confidentiality,Highly motivated....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:Maths and English GCSE at Grade C/4 or above (or equivalent) are essential.Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainee
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As a Trainee Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes:
Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available
Provide support and assistance to a wide array of patients
Follow practice health and safety and infection control procedures
Keep the clinical areas and all equipment and instruments clean, tidy and disinfected
Accurately complete patient clinical records
Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday to Friday. Hours to be determined.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
At RG Distributors, ECatering is all about keeping UK catering and hospitality running smoothly. Our mission is to make sure our customers can focus on their guests while we handle the rest - equipment, support, and service they can rely on.
As a Customer Success Advisor, you are a key part of that mission. You guide customers through every stage of their journey, from pre-order questions to post-delivery, support - ensuring clear communication, fair outcomes, and a consistently professional experience.
This role is about more than handling enquiries; it’s about owning the customer experience, preventing issues before they happen, and building trust in the ECatering brand.
Key Responsibilities:
Customer Communication & Case Ownership:
Be the main contact for customers via phone, email, and ticketing systems
Own assigned cases from start to resolution, keeping customers fully informed
Communicate clearly, professionally, and empathetically
Record all updates and outcomes accurately in the relevant systems
Delivery & Damage Claims:
Monitor deliveries, manage updates, shortages, and courier issues
Assess and resolve delivery damage claims in line with policy and courier agreements
Set realistic expectations for customers and keep them informed
Returns Handling:
Handle returns for suitability, faulty, or quality-related reasons
Ensure return decisions align with policy and communicate them professionally
Track returns internally to minimise delays and maintain clear records
Warranty & Contract Guidance:
Provide clear, accurate information on warranty coverage and next steps
Ensure outcomes align with contractual obligations
Escalate cases outside standard policy appropriately
Offer extended warranties where suitable and compliant Product, Availability & Finance Support (Non-Technical)
Advise on product specifications, availability, and alternatives
Support finance enquiries, including lease-to-hire and pay-later options
Prepare and issue accurate proforma invoices
Post-Purchase Support & Customer Retention:
Support installation, setup, and general product queries
Manage recycle requests and abandoned basket follow-ups
Identify opportunities to prevent complaints and negative reviews
Internal Collaboration & Process Adherence:
Work closely with warehouse, logistics, sales, and returns teams
Follow all internal processes accurately and consistently
Escalate issues when necessary and share insights for continuous improvement
Training:
The successful candidate will complete Level 2 Customer Service Practitioner Apprenticeship Standard
This will be delivered in the workplace, with a tutor visiting once a month
The only times you would be required to attend college would be for induction, and if you have any Maths and English functional skills to complete
Maths and English classes would be weekly until the exams are passed
If you hold either GCSE grade 4 or above, or a level 2 in maths and English, you will not be required to do these again
Training Outcome:
Upon completion of the apprenticeship there is the possibility of permanent employment and going on to complete further qualifications for the right person
Employer Description:ECatering is one of the UK’s leading suppliers of commercial catering equipment, providing businesses with high-quality products at competitive prices. We’re a fast-growing, customer-focused business that thrives on efficiency, smart use of data, and innovation.Working Hours :Monday - Friday, between 8.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Establish rapport and respectful, trusting relationships with pupils, acting as a role model and being aware of and responding appropriately to individual needs
Assist and support pupils, including those with special needs, in respect of personal, local and national learning strategies across the curriculum, as directed by the teacher. Ensure all pupils are safe and have equal access to opportunities to learn and develop
The role may include supporting pupil’s personal programmes, relating to social, health, physical, hygiene, and welfare matters. The pupil may also need assistance to access different areas of the school. Following appropriate training and in line with school procedures, to administer basic first aid and/or medication as required
Promote inclusion and acceptance of all pupils by encouraging them to interact with each other and to engage in activities led by the teacher
Promote self-esteem and encourage pupils to act independently as appropriate
Provide feedback on pupils’ personal needs as appropriate
Support the teacher in managing pupil behaviour, reporting difficulties as appropriate. Support pupils to understand instructions
Gather, report information from/to parents/carers as directed
Be aware of pupil problems/progress/achievements and report to the teacher as agreed
Undertake basic pupil record keeping as requested
Prepare the classroom as directed for lessons and clear-up afterwards
Assist with the display of pupils’ work
Prepare and maintain equipment/resources as directed by the teacher and assist pupils in their use
Provide routine clerical support for teachers, e.g. photocopying, filing, collecting money, checking deliveries and placing goods in stock and maintaining records of stock
To understand the importance of inclusion, equality and diversity, both when working with pupils and with colleagues, and to promote equal opportunities for all
To uphold and promote the values and the ethos of the school.
To implement and uphold the policies, procedures and codes of practice of the school, including those relating to customer care, finance, data protection, ICT, health & safety, anti-bullying and safeguarding/child protection
To take a proactive approach to health and safety, working with others in the school to minimise and mitigate potential hazards and risks, and actively contribute to the security of the school, e.g. challenging a stranger on the premises
To participate and engage with workplace learning and development opportunities to continually improve your own performance and that of the team/school, subject to the school training plan
To attend and participate in relevant meetings as appropriate
To undertake any other additional duties commensurate with the grade of the post
Training:
Teaching Assistant Level 3
Attend Oldham College one day per week
Training Outcome:
Full-time employment
Any successful apprenticeship who demonstrates the ability and necessary skills to carry out the role of a SEND TA to a high standard, would be considered for any permanent vacancy that may arise in the school
This would be part of a further recruitment process
Employer Description:Our core aim is to provide the best possible education for our children. We want the academy to make a real difference to the lives of pupils and parents who live and work in Oldham. We believe that The Harmony Trust will be a place where every child believes, achieves and succeeds. Developing well-being and self-esteem is at our core alongside raising attainment and achievement. we aim to prepare our learners for the opportunities, responsibilities and experiences of life through a balanced high-quality education in a caring and stimulating environment, where our school community is learning and achieving together.Working Hours :Monday - Friday, (term time plus 5 days). Shift times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You will work alongside our site manager to maintain the safety and security of the school and also assist in maintaining and repairing elements of the buildings and fixtures and fittings as directed.You will receive full training in all aspects of your role.
Main Responsibilities
Assisting with unlocking / locking up procedures, moving towards doing this autonomously at times
Ensuring that all the exterior areas are maintained in a safe and clean condition including litter picking and emptying of rubbish bins
Carrying out porterage duties as and when required
Recording all deliveries and maintain the required stock levels and ensure that adequate supplies are maintained to meet the needs of the establishment
Assisting external agencies and working with contractors in dealing with matters concerning building maintenance
Basic plumbing maintenance tasks
Salting and de-icing during winter months to ensure safe access to premises
Property maintenance, including minor repairs and redecoration as directed
Setting out and putting away furniture in line with operational requirements
Undertaking any other duties which may reasonably be regarded as within the nature of the duties and responsibilities/grade of the post as defined, subject to the proviso that normally any changes of a permanent nature shall be incorporated into the job description in specific terms
Health and safety
Completion of weekly/monthly/termly site compliance checks as directed by Site Manager
To carry out basic DIY works within the individual’s skills and capabilities, and having due regard to health and safety requirements
Inputting of Health and Safety information and documentation
Taking reasonable care for the health and safety of him/herself and of other persons who may be affected by his/her activities and, where appropriate, safeguarding the health and safety of all persons under his/her control and guidance in accordance with the provision of Health and Safety legislation
Promote the safety and wellbeing of staff and pupils, and help to safeguard pupils’ well-being by following the requirements of Keeping Children Safe in Education and our school’s child protection policy
Professional development
Help keep their own knowledge and understanding relevant and up-to-date by reflecting on their own practice, liaising with school leaders, and identifying relevant professional development to improve personal effectiveness
Take opportunities to build the appropriate skills, qualifications, and/or experience needed for the role, with support from the school
Personal and professional conduct
Uphold public trust in the education profession and maintain high standards of ethics and behaviour, within and outside school as set out in the school’s Code of Conduct
Have proper and professional regard for the ethos, policies and practices of the school, and maintain high standards of attendance and punctuality
Demonstrate positive attitudes, values and behaviours to develop and sustain effective relationships with the school community
Respect individual differences and cultural diversity
Maintain strict confidentiality at all times in accordance with the Data Protection Act and the GDPR
Training:This programme is delivered via a day release delivery model which means that one day per week, your attendance is required at our Construction Campus. This attendance is required during term time only.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:Potential opportunity for further studies by progressing onto the Facilities manager (level 4).
Potential full-time employment, upon successful completion of apprenticeship.Employer Description:Berry Hill is a successful, friendly and thriving primary school in the heart of Mansfield.Working Hours :Role is a split shift pattern. 6.00am - 9.00am and then 2:30pm - 6.00pm (no lunch break, due to gap between split shifts).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience....Read more...
To undertake word processing and other ICT related tasks including letters, reports and schedules, and work which utilises other ICT packages, such as databases, spreadsheets, formatting presentations or research on the internet.
To take notes/minutes of meetings as required, e.g. pupil reviews, CP meetings and staff meetings, and undertake other related tasks to support the organising of meetings, such as typing agendas, collating papers and booking rooms.
To maintain and collate registers, pupil reports & data and any other information/statistical returns are routinely required.
To undertake routine administration of academy lettings and other uses of academy premises.
Under the direction of the principal, organise supply cover.
KEY TASKS – Finance & Physical Resources
To undertake the financial transactions relating to school funds, petty cash, school trips, photographs, postage, telephone calls and school meals, and the balancing of such funds and secure monies in accordance with academy procedures.
To order equipment as requested, process invoices and reconcile statements from electronic financial management information systems in line with financial procedures.
To maintain stationery and consumables stock and supplies for the whole academy, cataloguing and distributing as required.
To operate uniform/snack or other school ‘shops’ within the academy.
KEY TASKS – Reception & Customer Service
To undertake reception duties, answering routine telephone and face-to-face enquiries, taking messages and forwarding them onto the relevant person as required.
To welcome visitors to the school, ensuring health and safety and safeguarding procedures are followed, such as signing in/out of a register, issuing badges/passes or escorting visitors as required.
To respond to queries and provide general advice and guidance to staff, pupils and parents and others
To make arrangements for external visitors, for example, the school nurse, photographer, linked schools and parents.
KEY TASKS – General Clerical
To provide general clerical support, e.g. photocopying, filing, faxing, emailing, completing routine forms and responding to routine enquires.
To sort and distribute internal and external mail.
KEY TASKS – Welfare
To undertake pupil first aid/welfare duties, looking after sick pupils, liaising with parents/staff in accordance with Academy Procedure.
STANDARD DUTIES
To understand the importance of inclusion, equality and diversity, both when working with pupils and with colleagues, and to promote equal opportunities for all.
To uphold and promote the values and the ethos of the school.
To implement and uphold the policies, procedures and codes of practice of the school, including those relating to customer care, finance, data protection, ICT, health & safety, anti-bullying and safeguarding/child protection.
To take a proactive approach to health and safety, working with others in the school to minimise and mitigate potential hazards and risks, and actively contribute to the security of the school, e.g. challenging a stranger on the premises.
To participate in and engage with workplace learning and development opportunities, subject to the school’s training plan, working to continually improve your own performance and that of the team/school.
To attend and participate in relevant meetings as appropriate.
To undertake any other additional duties commensurate with the grade of the post.
CONTACTS
Pupils, staff parents, carers and guardians, and visitors to the school.
Training:Off-the-job training will take place one day a week at Oldham College.Training Outcome:Full-time employment for the right candidate.Employer Description:Our core aim is to provide the best possible education for our children. We want the academy to make a real difference to the lives of pupils and parents who live and work in Oldham. We believe that The Harmony Trust will be a place where every child believes, achieves and succeeds. Developing well-being and self-esteem is at our core alongside raising attainment and achievement. we aim to prepare our learners for the opportunities, responsibilities and experiences of life through a balanced high-quality education in a caring and stimulating environment, where our school community is learning and achieving together.Working Hours :Monday to Friday. Hours to be worked between 8.00am and 6pm.
Term Time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
