You will be based at the company's office in NW1 and also on various sites across the London area where you will support the site teams with Admin and Traffic Marshall duties.
Compliance: Legislative and customer compliance requirements including environment and health and safety
Team formation & leadership: Improvement team roles and responsibilities in a change environment
Self-development: Different sources for knowledge developmentProject management: Project charter, Gantt chart, reporting documentation, Red Amber Green (RAG) status, communication (verbal and non-verbal channels) and implementation plans
Change management: Roles of the manager and leader within change. Influencing, reinforcement and coaching principlesPrinciples & methods: Six Sigma principles per ISO13053 (International Organisation for Standardisation), interim containment actions, Lean principles
Project selection & scope: Selection matrix, scoping tree
Problem definition: Exploratory data analysis, data collection planning, problem and goal statements
Process mapping & analysis: Supplier Input Process Output Customer (SIPOC), process mapping, value and waste analysis, performance metrics - discrete data
Data acquisition for analysis: Data stratification, sampling theory, data types, variation types and sources, data collection tools, operational definition and principles of measurement error
Basic statistics & measures: Control charts - discrete data
Training:As you will be based in London, you will attend College on a bi-weekly day release at Euston Station.
The course will also include the following:
Traffic Access Marshall Training
Site Supervisor Safety Training Scheme
Construction Logistics Planning (Foundation and Practitioner levels)
Fire Safety Awareness
COSHH Awareness
Training Outcome:
Progression to Logistics manager
Health & Safety manager
Training Manager
Employer Description:CoTrain is a program under SECBE .
As a shared apprenticeship scheme and a Flexible Job Apprenticeship Agency partly funded by CITB to provide a route into industry for anyone wishing to complete an apprenticeship. We employ and mentor the apprentice and place them with our construction partners and colleges to gain the correct experience & skills to complete their qualifications.Working Hours :Typical working day will be a 7.30am start and a 5.00pm finish with two breaks a day. No weekend work is required unless arranged in advance.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
An exciting opportunity has arisen for a bright and motivated education leaver to join as a Trainee Project Manager at our office in London.
The successful candidate will be enrolled onto the Level 4 Associate Project Manager apprenticeship programme. In addition, they will work 37.5 hours a week across 5 days, supporting our Senior Traffic Order writer with the Project Management and delivery of the Medway Council works programme and supporting the parking team.
If you aspire to really making a difference and want to work with great colleagues whilst advancing your career, then Project Centre could be the place for you.
The role will develop the successful candidates skills and experience in:
Assisting with the investigation and the design of Parking schemes.
Draft simple reports and technical notes
Supporting Senior and Principal Engineers on parking management schemes, programmes and project management tasks
Data analysis
AutoCAD and GIS
Supporting with Traffic Order process
Support with project management
Support the parking team with parking schemes
In return for your hard-work and commitment:
£Negotiable and subject to experience
25 days’ annual leave + Bank Holidays!
Continuous training and development
Yearly Professional Membership of your choice
Plenty of company organised social functions!
Flexible working policy
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them.
Upon completion of this 14 Month Apprenticeship, you will have obtained your Associate project manager (level 4) Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the apprenticeshipEmployer Description:Project Centre, part of Marston Holdings, is a leading design, engineering, and landscape architecture consultancy whose highly talented people are passionate about creating places that are attractive, innovative, sustainable, and safe. Our approach to integrated design produces award winning results that have won international recognition and named CIHT’s Employer of the Year in 2021. Led by a forward-thinking management team we work together in multi-disciplinary teams that provide services that are well thought-out and sustainable.Working Hours :Monday-Friday (09:00-17:00)Skills: Team working,Creative,Initiative....Read more...
Fleet Operations Manager – Mobile Tyre Fitting
An exceptional opportunity for automotive professionals with fleet and mobile operations experience to lead an exciting new business venture.
Are you an experienced manager from the automotive or fleet sector looking to make your mark on a growing operation? Do you thrive on building teams, developing new business, and creating efficient processes from the ground up? If you're ready to take ownership of an innovative mobile service operation, this could be your ideal next move.
We're recruiting a dynamic Fleet Operations Manager to launch and lead our new company-owned mobile tyre fitting division, serving both consumer and commercial fleet customers.
What’s on Offer
Salary: circa £45k + Car Allowance
Benefits: Company Vehicle Fuel Card, Private Healthcare, Pension, Life Insurance (5x salary), Employee Tyre Discount, Free set of tyres annually
Bonus Schemes: Up to 12% discretionary annual bonus + company based discretionary bonus of up to 3%
Location: Office and Field based (with travel throughout the UK) – ideal locations include Edinburgh, Livingston, Broxburn, Queensferry, Falkirk, Linlithgow, Rosyth, Dunfermline, Kirkcaldy, Glenrothes, Leven, North Berwick, Haddington, East Linton, Tranent, Dalkeith, Peebles
About the Role
This is a rare opportunity to build something from the ground up. As Fleet Manager, you'll be responsible for launching and managing our fleet of company-owned mobile tyre fitting vans, creating the operational infrastructure, and developing the team that will deliver exceptional service to our customers.
You’ll oversee all aspects of the mobile operation – from recruiting and training technicians to optimising routes, managing day-to-day performance, and developing new business with fleet operators. This role combines operational excellence with commercial growth, making it perfect for someone who enjoys both managing teams and winning business.
Key Responsibilities
Operational Management
Oversee acquisition, disposal, and maintenance of company vehicles
Manage leasing agreements, contracts, and preventative maintenance programmes
Implement processes and systems to ensure operational excellence
Monitor vehicle inspections, MOTs, servicing, and compliance with UK road traffic laws
Track and improve key performance metrics across the mobile fleet
Team Leadership & Development
Recruit, train, and onboard mobile technicians
Lead, mentor, and manage the mobile fitting team
Provide coaching, mentoring, and performance management
Foster a customer-focused, safety-first culture within the team
Conduct regular team meetings and individual development reviews
Business Development
Identify and develop new business opportunities with fleet operators
Build relationships with B2B prospects including corporate fleets, leasing companies, and commercial operators
Create proposals and deliver presentations to prospective fleet clients
Collaborate with marketing and sales teams to grow the mobile fitting customer base
Conduct market research and competitor analysis to support expansion
Compliance & Safety
Develop and enforce fleet safety policies and procedures
Ensure compliance with UK road traffic laws, driver hours, and emissions standards
Manage driver training programmes and investigate incidents/accidents
Ensure all mobile fitting operations comply with health & safety regulations
Cost Management
Manage fleet and mobile operations budget
Control costs related to maintenance, fuel, insurance, labour, and operations
Negotiate with suppliers to secure favourable pricing and service agreements
Reporting & Analysis
Prepare regular reports on fleet and mobile service performance
Analyse data to identify trends and areas for improvement
Provide recommendations to senior leadership on strategy and improvements
About You
Proven experience in the automotive sector – ideally within fast-fit, workshop management, fleet operations, or automotive services
Minimum 3 years’ fleet management experience
Demonstrated success in new business development or account management
Strong team management and leadership skills
Excellent organisational skills with experience in scheduling, logistics, or route planning
Commercially astute with the ability to manage budgets and drive profitability
Comprehensive knowledge of UK road traffic laws and regulations
Valid UK driving licence
Experience managing mobile service operations or field-based teams
Knowledge of tyre products, fitting procedures, and industry standards
Familiarity with fleet management systems or scheduling software
REACT accreditation
Register Your Interest
To register your interest for this Fleet Operations Manager position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on 07908 893621.
Job Reference: 4299KB
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.....Read more...
General Manager – New Opening – QSR Business - £37,500 The Role:Our client has recently launched an exciting new QSR concept in a bustling food hall and is now seeking a hands-on, dynamic General Manager to lead the team and drive the success of this vibrant new site.Key Responsibilities:
Manage a team of 5, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
General Manager – QSR Business - Up to $80,000 The Role:Our client is an exciting global QSR concept in a bustling location is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
Apply now to be part of this exciting launch!If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
General Manager – QSR Business - Up to $75,000The Role:Our client is an exciting global QSR concept, in a bustling location, is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
Apply now to be part of this exciting launch!If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
General Manager – QSR Business - Up to $75,000The Role:Our client is an exciting global QSR concept, in a bustling location, is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
Apply now to be part of this exciting launch!If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
General Manager – QSR Business - Up to $75,000The Role:Our client is an exciting national QSR concept, in a bustling location, who is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
General Manager – QSR Business - Up to $75,000The Role:Our client is an exciting global QSR concept, in a bustling location, is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
Apply now to be part of this exciting launch!If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
General Manager – QSR Business - Up to $75,000 The Role:Our client is an exciting global QSR concept in a bustling location is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
Apply now to be part of this exciting launch!If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
Operate the weighbridge to record and document incoming and outgoing loads accurately.
Manage filing and archiving of weighbridge records, including auditing with the Local Authority.
Order and monitor PPE for operational staff and issue required stock.
Record annual leave requests for accurate reporting to the Traffic Office.
Liaise with external partners to ensure correct movement of recycling materials.
Assist the Contract Manager with periodic stocktaking.Take minutes during contractual meetings.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Upon completing the apprenticeship, there may be opportunities to progress into a permanent role, depending on business needs and individual performance.Employer Description:Join Veolia, a global leader in environmental solutions and sustainability! We’re on a mission to transform how the world manages waste, water, and energy—helping communities and businesses protect natural resources and create a cleaner, greener future. Proudly listed in The Sunday Times Best Places to Work 2024, we offer a supportive, inclusive culture where you can thrive and make a real impact.Working Hours :Monday to Friday, 40 hrs per week, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Reporting to the Transport Delivery Lead, you will work towards:
Supporting the Transport Delivery Manager in the investigation of service complaints, using diplomacy and integrity, providing appropriate verbal and written responses, escalating when appropriate, and to record all outcomes accordingly
Providing technical support, assistance and consultation support to the members of the Transport Delivery Team in dealing with the day-to-day activities of the section
Developing communication skills to liaise and work effectively with other internal teams, to ensure a cohesive and collaborative approach to TRO consultations and queries, the Feasibility process and delivery of the LTP programme
Providing technical support in the coordination and provision of information relating to Traffic Regulation Orders and Land Charges
Responding to and investigating feasibility queries raised by members of the public, Councillors and other stakeholders, in conjunction with the Feasibility Senior Transport Planner or Transport Delivery Manager, where appropriate
Providing technical information and assistance in the preparation of reports for Transport Delivery Steering Group as required
Remaining up to date and compliant with all relevant organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice
Being responsible for advanced administrative tasks, including the raising of purchase orders and processing of invoices as directed by more senior team members
Training:You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.Training Outcome:This is a fixed-term apprenticeship contract.Employer Description:The Transport Delivery team at Portsmouth City Council is responsible for managing and implementing transport projects to meet the city's transport strategy. This includes projects for active travel (cycling and walking), road safety, parking, and new technologies like electric vehicle infrastructure. The team works to improve the city's transport network for a healthier, safer, and more sustainable environment through the project lifecycle.Working Hours :Monday - Friday, with hours typically between 8:30 am and 5.00 pm, with some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Our client is expanding its successful e-commerce brand into physical retail and is seeking an accomplished Business Developer to lead this next stage of growth. This role offers the opportunity to build strategic retail partnerships, secure listings, and shape how the brand establishes and scales its presence in stores globally.As the Business Development Manager, you will get the chance to take ownership of a high-impact commercial initiative and play a central role in the brand's retail success. You will enjoy the freedom to shape strategy, collaborate closely with senior leadership, and make a measurable contribution to the company's growth. A competitive salary, performance-based bonus, and career development opportunities are available.What You'll Do:
Pitch and present products to retail buyers, with compelling proposals that highlight the brand's unique edge over competitors.Build and nurture strong relationships with retail partners to secure shelf space and drive long-term success.Negotiate contracts and terms with retailers to ensure mutually beneficial partnerships. Execute the contracts flawlessly.Identify and pursue opportunities to expand the brand into new stores, chains, and territories.Create buzzworthy campaigns that boost brand visibility and drive foot traffic to retail locations and drive customer awareness.Oversee store onboarding to guarantee a smooth launch and consistent presence.Monitor retail performance metrics (e.g., sell-through rates, stock turnover, margins) and competitor activity to refine sales strategies and maximise growth.Guide inventory strategy for retail stores, advising on shipment planning, stock levels, and best practices to ensure products are available when and where they're needed.Stay ahead of market trends and competitor activity to position the brand as a must-have for retailers.Identify opportunities to scale our brand into new stores and territories.
What We're Looking For:
Proven experience in B2B sales, ideally placing products into physical retail or expanding brand presence in new markets.A track record of successfully pitching to retail buyers and securing contracts with major stores or chains.Strong negotiation skills and the ability to craft persuasive, data-driven proposals.Familiarity with retail dynamics, including buyer expectations, shelf placement strategies, and market trends.Entrepreneurial mindset with a hunger for closing deals and driving growth.Exceptional communication, relationship-building, and problem-solving skills.Comfortable using CRM tools or retail analytics software to track performance and opportunities.Experience with retail management or inventory software.Entrepreneurial, data-driven, and highly organised.Excellent relationship management, communication, and problem-solving skills.
Salary details:
Base salary: £55,000 - £75,000Bonus / commission: £10,000 - £30,000+, tied to new account wins and sales performanceTotal on-target earnings: typically £65,000 - £100,000+
How to Apply:If you are interested in this role and would like to learn more, then we would love to hear from you. Please attach an up-to-date copy of your CV to the link provided and we will be in contact.....Read more...
Our client is expanding its successful e-commerce brand into physical retail and is seeking an accomplished Business Developer to lead this next stage of growth. This role offers the opportunity to build strategic retail partnerships, secure listings, and shape how the brand establishes and scales its presence in stores globally.As the Business Development Manager, you will get the chance to take ownership of a high-impact commercial initiative and play a central role in the brand's retail success. You will enjoy the freedom to shape strategy, collaborate closely with senior leadership, and make a measurable contribution to the company's growth. A competitive salary, performance-based bonus, and career development opportunities are available.What You'll Do:
Pitch and present products to retail buyers, with compelling proposals that highlight the brand's unique edge over competitors.Build and nurture strong relationships with retail partners to secure shelf space and drive long-term success.Negotiate contracts and terms with retailers to ensure mutually beneficial partnerships. Execute the contracts flawlessly.Identify and pursue opportunities to expand the brand into new stores, chains, and territories.Create buzzworthy campaigns that boost brand visibility and drive foot traffic to retail locations and drive customer awareness.Oversee store onboarding to guarantee a smooth launch and consistent presence.Monitor retail performance metrics (e.g., sell-through rates, stock turnover, margins) and competitor activity to refine sales strategies and maximise growth.Guide inventory strategy for retail stores, advising on shipment planning, stock levels, and best practices to ensure products are available when and where they're needed.Stay ahead of market trends and competitor activity to position the brand as a must-have for retailers.Identify opportunities to scale our brand into new stores and territories.
What We're Looking For:
Proven experience in B2B sales, ideally placing products into physical retail or expanding brand presence in new markets.A track record of successfully pitching to retail buyers and securing contracts with major stores or chains.Strong negotiation skills and the ability to craft persuasive, data-driven proposals.Familiarity with retail dynamics, including buyer expectations, shelf placement strategies, and market trends.Entrepreneurial mindset with a hunger for closing deals and driving growth.Exceptional communication, relationship-building, and problem-solving skills.Comfortable using CRM tools or retail analytics software to track performance and opportunities.Experience with retail management or inventory software.Entrepreneurial, data-driven, and highly organised.Excellent relationship management, communication, and problem-solving skills.
Salary details:
Base salary: £55,000 - £75,000Bonus / commission: £10,000 - £30,000+, tied to new account wins and sales performanceTotal on-target earnings: typically £65,000 - £100,000+
How to Apply:If you are interested in this role and would like to learn more, then we would love to hear from you. Please attach an up-to-date copy of your CV to the link provided and we will be in contact.....Read more...
Salary: €4500 + medical insurance + carStart: ASAPLanguages: FRENCH, ENGLISH, DUTCHThe Role:I am looking for a senior, hands-on Director of Sales & Marketing role who will be overseeing a proactive commercial team, with a strong MICE focus and deep network in the Brussels market. The ideal candidate is a strategic leader who is equally comfortable in the field driving sales, in front of key clients, and overseeing digital, brand, and reservations performance.Position overviewThe Director of Sales & Marketing is responsible for all sales, marketing, and commercial activities, leading a multidisciplinary team covering MICE, corporate and leisure, reservations, SEO/online performance, and graphic design/brand communication.The role reports to the General Manager and works closely with revenue, operations, and finance to maximize total hotel revenue and brand presence in Brussels.Key responsibilities
Lead, coach, and develop the Sales & Marketing team (including MICE, reservations, digital/SEO, and creative), setting clear targets and ensuring high performance and accountability.Drive proactive sales activity with a strong focus on MICE: meetings, incentives, conferences, and events across corporate, institutional, association, and agency segments.Leverage an existing Brussels network to deepen relationships with key accounts, DMCs, PCOs, convention bureaus, consulates, and local partners, while actively sourcing new business.Own the hotel’s commercial plan, including market segmentation, key account plans, and activity calendars, in alignment with revenue management.Oversee all digital and SEO efforts, ensuring the hotel’s website, content, and campaigns drive qualified traffic, direct bookings, and strong online visibility.Coordinate graphic design and brand communication, ensuring consistent visual identity across online and offline channels, campaigns, and sales materials.Manage and optimize the reservations function to convert leads, maximize occupancy and rate, and ensure a smooth booking experience across direct and third‑party channels.Represent the property at trade shows, sales missions, networking events, and site inspections, acting as a visible commercial ambassador in the Brussels landscape.Monitor performance via KPIs and reports (rooms, MICE, F&B, digital), adjusting strategy and tactics quickly to capture opportunities and address gaps.
Candidate profile
Senior sales and marketing leader with substantial hotel or hospitality experience, including proven success in MICE‑driven properties or venues.Demonstrable track record building and leading high‑performing commercial teams, with a proactive “hunter” sales mentality and strong closing skills.Excellent knowledge of the Brussels market and established relationships across key corporate, institutional, and MICE stakeholders.Solid understanding of SEO, digital marketing, and online distribution, plus experience overseeing creative/graphic design and brand communication.Strong reservations knowledge, comfortable working with PMS/CRS, channel managers, and online travel platforms.Strategic thinker with hands‑on attitude, excellent communication and negotiation skills, and the ability to work at speed in a competitive urban market.Availability to start as soon as possible and quickly take ownership of the hotel’s commercial performance.
....Read more...
