Act as a friendly, helpful and welcoming in-person presence at our Diss site (Group HQ). Greeting visitors, clients, suppliers and contractors at Reception and providing them with appropriate support as required.
Monitor the Simonds and Flagfinders Bookings inboxes, and support the Group Private Hire Manager with answering queries and generating quotations, ensuring that all customers are responded to promptly, politely and in a manner which maximises revenue generation for the Group.
Where required, handle telephone calls and redirect callers appropriately, in accordance with Group processes.
Support the Group Private Hire Manager with administering internal and external room hire bookings and events, including setting up / clearing up hired rooms and ensuring all catering is arranged and provided to a high standard.
Monitor the Purchasing inbox and undertake purchasing on behalf of all departments, in accordance with processes established by the Finance Director, and to include maintaining an accurate and up-to-date list of authorised general supplies, and validating purchases against Purchase Orders for other purchases.
Support the Holidays and Day Trips department by confirming bookings, printing confirmations and preparing tour packs for drivers.
Undertake general administrative duties on behalf of the Managing Director and Senior Leadership Team, including processing of expense claims, travel and accommodation bookings and the raising of Purchase Orders on their behalf.
Undertake other general administrative duties as required by the Group, as directed by your Line Manager, and other members of our management team.
You will spend your week providing business administration support across the Transport Made Simple Group. Your day will usually begin by checking emails in the bookings and purchasing inboxes, responding to customer enquiries, preparing quotations, and processing purchase orders.
You will greet visitors and suppliers at reception, handle phone calls, and assist with internal and external room bookings, including arranging catering and setting up spaces for meetings and events.
Throughout the week, you’ll support the Holidays and Day Trips department by confirming bookings, printing confirmations, and preparing tour packs for drivers. You’ll also carry out administrative tasks for the Managing Director and Senior Leadership Team, such as processing expense claims, arranging travel, and raising purchase orders.
No two days are exactly the same – you’ll balance regular tasks with ad-hoc requests, ensuring smooth communication across departments and contributing to excellent customer service.Training:
Business Administrator Standard
English and Maths (if required) Level 2
Training Outcome:This role offers an excellent foundation for a long-term career in business administration. During the 18-month apprenticeship, you will gain a nationally recognised Level 3 Business Administration qualification, alongside valuable practical experience in customer service, purchasing, and administrative support.
Successful completion of the apprenticeship opens up opportunities to progress into permanent roles within the Group, such as Office Administrator, Customer Service Coordinator, Purchasing Administrator, or other. As Transport Made Simple continues to grow rapidly, there may be longer-term opportunities to move into supervisory or management positions for those who demonstrate initiative, strong performance, and a passion for the business.Employer Description:We're East Anglia's largest independent passenger transport provider, employing more than 700 team members with a fleet of 350 buses, coaches, minibuses and taxis. We operate a comprehensive network of local bus services which spans from Norwich as far south as north London, and from the east coast as far west as Nottingham and Derby. Working closely in partnership with Norfolk, Suffolk and Essex County Councils, we transport over 2,500 schoolchildren to and from school safely every day on dedicated buses. Our specialist fleet vehicles deliver coach holidays, wheelchair accessible transport and a wide range of corporate transport solutions for clients across a range of sectors. Our success has been built on four core values; being a great place to work, delivering exceptional customer service, using technology to optimise operations and seeking sustainable growth opportunities. Joining us on our journey could kickstart your career, giving you the skills and experience you need to support millions of people get from A to B sustainably every year.Working Hours :Monday to Friday, shifts of either 07:00 - 15:30 / 08.30 - 17:00 OR 08:30 - 17:00 / 10:30 - 19:00.
30 min lunch break per daySkills: Communication skills,IT skills,Attention to detail,Customer care skills,Flexible,Enthusiastic,Eager to learn....Read more...
Manage general correspondence and be the main point of contact for parents regarding admissions etc. and other external enquiries.
Supporting the registration paperwork relating to new starters at the nursery and reservations
Alongside the Nursery Manager, help ensure that the Nursery meets its obligations in relation to health & safety, equal opportunities, diversity and discrimination and other relevant statutory obligations.
Monitor and maintain insurance policies
Alongside the Nursery Manager, initiate cost-saving/cutting arrangements, negotiate purchasing contracts ensuring, where possible, ordering nursery supplies at minimal cost.
Maintaining family and account records on the nursery computer programme which training will be provided.
Review of the monthly Suggested Fee Report. Raise any concerns with the Nursery Manager.
Collection of fees including the administration of Childcare vouchers, pursuing outstanding fees and resolving any account queries.
Maintaining accurate and confidential staff, children, and parents' records.
Generating reports that are appropriate and approved by the Nursery Manager.
Preparing the monthly payroll spreadsheet. Ensure that this is authorised by the Nursery Manager/Deputy before forwarding to the Accountant.
Liaising with the Nursery Manager with general employee administration.
General computer use, accurate use of Microsoft Office Application Working with Nursery Software-Baby’s Days Keeping petty cash records.
Welcoming parents, children and visitors and provide a tour of the setting.
Communicating pleasantly and effectively in person, in writing and on the telephone.
Keeping the office tidy.
Working closely with the Nursery Manager/ Deputy. General office duties
Any other duties requested by the Nursery Manager/ Deputy.
This job description is not exhaustive and may be reviewed further to the requirements of the nursery. Training:
Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB. 1 day a week.
On-site training.
Training Outcome:Office Manager or Senior Administrative Assistant.Employer Description:The core principles of Purple Lion Day Nurseries were first created in 2010 by the founder, Hardus Meyer where the need to transform the nursery industry was envisaged. To bring a warm hearted and enjoyable journey, where the focus is on each child, each family and each team member, simultaneously. A place where positivity and individuality strive every day. This vision stemmed from previously working with 50 nurseries around London while Hardus operated a sports coaching business. It came to light that there was an opportunity to adapt the nursery sector towards a more positive and thriving environment, for each individual involved in every journey. This vision was then developed over the last 5 years to completely incorporate the core values of Purple Lion Day Nurseries, resulting in the Purple Lion Day Nurseries celebrating its 5th year anniversary in April.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Manage general correspondence and be the main point of contact for parents regarding admissions etc. and other external enquiries
Supporting the registration paperwork relating to new starters at the nursery and reservations
Alongside the Nursery Manager, help ensure that the Nursery meets its obligations in relation to health & safety, equal opportunities, diversity and discrimination and other relevant statutory obligations
Monitor and maintain insurance policies
Alongside the Nursery Manager, initiate cost-saving/cutting arrangements, negotiate purchasing contracts ensuring, where possible, ordering nursery supplies at minimal cost
Maintaining family and account records on the nursery computer programme which training will be provided
Review of the monthly Suggested Fee Report. Raise any concerns with the Nursery Manager
Collection of fees including the administration of Childcare vouchers, pursuing outstanding fees and resolving any account queries
Maintaining accurate and confidential staff, children, and parents' records
Generating reports that are appropriate and approved by the Nursery Manager
Preparing the monthly payroll spreadsheet. Ensure that this is authorised by the Nursery Manager/Deputy before forwarding to the Accountant
Liaising with the Nursery Manager with general employee administration
General computer use, accurate use of Microsoft Office applications
Working with Nursery software- Baby’s Days
Keeping petty cash records
Welcoming parents, children and visitors and provide a tour of the setting
Communicating pleasantly and effectively in person, in writing and on the telephone
Keeping the office tidy
Working closely with the Nursery Manager/ Deputy. General office duties
Any other duties requested by the Nursery Manager/ Deputy
This job description is not exhaustive and may be reviewed further to the requirements of the nursery. Training:
Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB. 1 day a week
On-site in college
Training Outcome:Office Manager or Senior Administrative Assistant.Employer Description:The core principles of Purple Lion Day Nurseries were first created in 2010 by the founder, Hardus Meyer where the need to transform the nursery industry was envisaged. To bring a warm hearted and enjoyable journey, where the focus is on each child, each family and each team member, simultaneously. A place where positivity and individuality strive every day. This vision stemmed from previously working with 50 nurseries around London while Hardus operated a sports coaching business. It came to light that there was an opportunity to adapt the nursery sector towards a more positive and thriving environment, for each individual involved in every journey. This vision was then developed over the last 5 years to completely incorporate the core values of Purple Lion Day Nurseries, resulting in the Purple Lion Day Nurseries celebrating its 5th year anniversary in April.Working Hours :Monday to Friday, 9.00am to 5.00pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Are you an ambitious MICE & Leisure Groups Account Manager with a passion for travel and operations? We’re looking for a dynamic Leisure & MICE Groups Assistant Manager to join this well-established DMC Global Team. You’ll help them grow their international client base, support group travel (leisure & corporate), and play a key role in ensuring smooth operations.
Your mission: You will manage and grow a portfolio of international clients, converting inbound leads into confirmed business. Working across both leisure and corporate (MICE) travel, you’ll deliver exceptional service from first enquiry through to on-tour support.
Key responsibilities include:
Building and strengthening relationships with key client accounts
Converting enquiries into bookings and creating tailor-made itineraries
Negotiating supplier agreements and managing contracts
Handling all booking administration, invoicing, and documentation
Supporting clients and suppliers during tours when needed
Researching and developing new products and destinations
Providing leadership cover when required
Requirements:
Experience in travel operations, account management, or group travel
Experience in 360, A-Z group/MICE travel operations and itinerary quotations (essential)
Strong organisational, communication, and negotiation skills
Knowledge of European destinations and CRM systems
Tech-savvy: comfortable with AI and digital tools
Fluent in English (other languages would be beneficial and welcome)
What's on offer:
Competitive salary (to £35,000 DOE)
Pension scheme & Cycle to Work scheme
20 days annual leave + bank holidays
Hybrid working (4 days office, 1 remote day after probation)
Professional development & career progression opportunities
This role is ideal for someone who thrives in a dynamic environment and is ready to make a tangible impact on business growth.
If you are interested in this excellent opportunity, please apply online by sending through a current CV along with a cover note. ....Read more...
Manage general correspondence and be the main point of contact for parents regarding admissions etc. and other external enquiries.
Supporting the registration paperwork relating to new starters at the nursery and reservations.
Alongside the Nursery Manager, help ensure that Sunrise meets its obligations in relation to health & safety, equal opportunities, diversity and discrimination and other relevant statutory obligations.
Monitor and maintain insurance policies.
Alongside the Nursery Manager, initiate cost-saving/cutting arrangements, negotiate purchasing contracts ensuring where possible ordering nursery supplies at minimal cost.
Maintaining family and account records on the nursery computer programme which training will be provided.
Review of the monthly Suggested Fee Report. Raise any concerns with the Nursery Manager.
Collection of fees including the administration of Childcare vouchers, pursuing outstanding fees and resolving any account queries.
Maintaining accurate and confidential staff, children, and parent’s records.
Generating reports to appropriate and approved by Nursery Manager.
Preparing monthly payroll spreadsheet. Ensure that this is authorised by the Nursery Manager/Deputy before forwarding to the Accountant.
Liaising with Nursery Manager with general employee administration.
General computer use, accurate use of Microsoft Office Application.
Working with Nursery software- Baby’s Days.
Keeping petty cash records.
Welcoming parents, children and visitors and tour of the setting.
Communicating pleasantly and effectively in person, in writing and on the telephone.
Keeping the office tidy.
Working closely with the Nursery Manager/ Deputy.
General office duties.
Any other duties requested by the Nursery Manager/ Deputy.
This job description is not exhaustive and may be reviewed further to the requirements of the Nursery.Training:
Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB
1 day a week
On-site training
Training Outcome:Senior Administrative Assistant, Office Administrator or Operations Coordinator.Employer Description:Sunrise Nursery is a privately owned nursery established in May 2011. We provide quality day care for babies 3 months - 5 year olds.. Sunrise Nursery values, respects and supports each child according to their needs. Our aim is to provide good, warm and caring relationships between adult and children to support the growth and development of each child irrespective of their colour, background or religion.
Family approach: Our nursery has a strong value to the family approach setting; we seek to ensure that we build a strong relationship with both the parents and children
Our nursery uses the Early Years Foundation Stage to plan age appropriate activities for the children to meet the children's needs and interests. These activities are a variation of adult led and child interest emerging from spontaneity.
We encourage active learning and ensure that their experience in their first steps of learning is positive through activities and play. We encourage children to learn at their own pace by supporting their needs.
Sunrise Nursery uses the key person approach. Each child is assigned as key person who builds a secure based relationship with the child and their family. Their role is to help ensure that every child's care is tailored to meet their individual needs, to help the child become familiar with the setting .
Parents are the primary educators of their children; we work with the parents to ensure a holistic approach to the learning and development of the children in our care. We aim to make sure that the children reach their full potential during their time in the nursery and home.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working....Read more...
Manage general correspondence and be the main point of contact for parents regarding admissions etc. and other external enquiries.
Supporting the registration paperwork relating to new starters at the nursery and reservations.
Alongside the Nursery Manager, help ensure that Sunrise meets its obligations in relation to health & safety, equal opportunities, diversity and discrimination and other relevant statutory obligations.
Monitor and maintain insurance policies.
Alongside the Nursery Manager, initiate cost-saving/cutting arrangements, negotiate purchasing contracts ensuring where possible ordering nursery supplies at minimal cost.
Maintaining family and account records on the nursery computer programme which training will be provided.
Review of the monthly Suggested Fee Report. Raise any concerns with the Nursery Manager.
Collection of fees including the administration of Childcare vouchers, pursuing outstanding fees and resolving any account queries.
Maintaining accurate and confidential staff, children, and parent’s records.
Generating reports to appropriate and approved by Nursery Manager.
Preparing monthly payroll spreadsheet. Ensure that this is authorised by the Nursery Manager/Deputy before forwarding to the Accountant.
Liaising with Nursery Manager with general employee administration.
General computer use, accurate use of Microsoft Office Application.
Working with Nursery software- Baby’s Days.
Keeping petty cash records.
Welcoming parents, children and visitors and tour of the setting.
Communicating pleasantly and effectively in person, in writing and on the telephone.
Keeping the office tidy.
Working closely with the Nursery Manager/ Deputy.
General office duties.
Any other duties requested by the Nursery Manager/ Deputy.
This job description is not exhaustive and may be reviewed further to the requirements of the Nursery.Training:
Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB
1 day a week
On-site training
Training Outcome:Senior Administrative Assistant, Office Administrator or Operations Coordinator.Employer Description:Sunrise Nursery is a privately owned nursery established in May 2011. We provide quality day care for babies 3 months - 5 year olds.. Sunrise Nursery values, respects and supports each child according to their needs. Our aim is to provide good, warm and caring relationships between adult and children to support the growth and development of each child irrespective of their colour, background or religion.
Family approach: Our nursery has a strong value to the family approach setting; we seek to ensure that we build a strong relationship with both the parents and children
Our nursery uses the Early Years Foundation Stage to plan age appropriate activities for the children to meet the children's needs and interests. These activities are a variation of adult led and child interest emerging from spontaneity.
We encourage active learning and ensure that their experience in their first steps of learning is positive through activities and play. We encourage children to learn at their own pace by supporting their needs.
Sunrise Nursery uses the key person approach. Each child is assigned as key person who builds a secure based relationship with the child and their family. Their role is to help ensure that every child's care is tailored to meet their individual needs, to help the child become familiar with the setting .
Parents are the primary educators of their children; we work with the parents to ensure a holistic approach to the learning and development of the children in our care. We aim to make sure that the children reach their full potential during their time in the nursery and home.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working....Read more...
We are seeking an Account Apprentice who would be completing an apprenticeship in AAT Level 2 or level 3. You will undertake general reception/clerical/administrative duties within the main office, while assisting with other administrative functions within Goldhouse. For example, HR and Reprographics.
Your day-to-day duties will include:
Providing assistance to staff and visitors at the reception desk as required
Support by greeting visitors, signing in and out visitors as required
Dealing with telephone enquiries, making outgoing telephone calls as requested. This will require a significant understanding of property (training provided)
To operate standard office equipment, including a fax machine, franking device and photocopiers
Assist with the monitoring of the mailbox
Support with the receipting and administration of payments, chasing payments, discussing and advising on property with clients
Postal duties including receiving, opening and distributing incoming mail/parcels and dispatching outgoing mail
Support with the maintenance of accurate data and the filing of paper records
Provide general administrative support to the office manager, including word processing, Excel spreadsheets, invoicing and other IT-based tasks
To support the filing of paper records for personnel files
To support with the organisation of interview days and the preparation of interview paperwork
To support with interview days as required, to include the greeting and escorting of candidates
To support with the verification and copying of ID documentation for pre-employment checks
Training:
Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration qualification
All learning is delivered online/ remote
Functional Skills in English and maths will be completed if required
Training Provider: LMP Education (rated 1st best UK training provider)
Training Outcome:
Pass a level 3 qualification and potentially move into a permanent role within this sector
Employer Description:Think of us as your life tour guide. We are dedicated financial experts, that offer trusted accounting and tax advisory as well as specialising in property and property tax, alongside business advisory and pension planning. Our mission is to empower individuals, businesses and property investors with strategic financial insights and solutions that pave the way for sustained growth and success.Working Hours :Monday - Friday, 09:00 - 17:30 (1 hour lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Attending department meetings and M & E project briefings
Attending kick off meetings, pre-tender meetings, design meetings etc
Escorting M & E contractors during the survey stage
With the continued support of the Senior M & E engineer ensure the various project locations are technically compliant for continued safe working
Regular monitoring of M & E project site activities and attend progress meetings
Shadow and support the Senior M & E engineer with their day-to-day activities
Understanding and taking part in the project/s snagging process
Project close out and handover to facilities, end users etc
Work towards managing an M & E project of their own
Ensure that college work is completed and kept up to date in a timely manner
Attend day to day project progress, design and specification meetings
Comply with the NT’s policies and procedures
Carry out other reasonable duties as requested by the Senior M & E manager
Training:The apprenticeship is split between the National Theatre (NT) and City of Westminster College (CWC). As well as working at the National Theatre, you will also study for a Level 4 Building Services Engineering Technician apprenticeship. You will be given time during the week to study, and attendance at college and the timely completion of assignments are a compulsory part of your job role. Training Outcome:After successfully completing the Level 4 Apprenticeship, you can process to be a full-time employee as a Building Services Engineering Senior technician.Employer Description:-The National Theatre (NT) makes theatre that entertains and inspires using its creativity, expertise and unique reach.
-We share unforgettable stories with millions of audience members across the UK and around the world – on our own stages, on tour, in schools, on cinema screens and streaming at home.
-World-leading artists make their best work at the NT with the widest possible audience and impact.
-We invest in talent and innovation on stage and off. We take seriously our role as the nation’s theatre. Of the new productions we develop each year with a wide range of theatre companies, a third of that R&D (Research and Development) resource is dedicated to shows staged at theatres outside London.
-Through touring our work to local theatres and schools and nationwide education and community programmes, we are active in over half of the local authorities in the UK and reach 87% of state secondary schools through our digital platforms.
-A registered charity with deeply embedded social purpose, the NT works with hundreds of schools and communities across the UK to spark imagination and inspire creativity, and to develop skills and pathways for careers in theatre.
-Our key objectives as we look to the next five years are towards economic, environmental and social sustainability, upholding a culture that aims to take care of our people and the wider world.Working Hours :Normal hours on site at the NT are 8am - 4pm. There may be rare occasions where these may have to be changed to suit the requirements of the business. You may be required to work in confined spaces or at height. PPE and training will be provided.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
We are looking for an ambitious and bright individual who is an independent thinker and is capable of working well in a team. The purpose of the role will be to provide an effective HR and general administrative service to enable the academy to achieve the highest possible standards for its students. Applicants may study towards a Business Admin L3 apprenticeship or a HR3 Apprenticeship as desired.
The successful applicant must have great organisational and communication skills. You will also be able to work flexibly both as part of a team and on your own initiative.
Key tasks and responsibilities will include:
General Administration:
Provide effective administration support to the academy, including but not limited to;
Maintaining manual and computerised records/management information systems.
Assisting with the implementation and HR policies and procedures in a fair and consistent manner.
Responding to routine correspondence.
Operate relevant ICT packages/information systems; Word, Excel, Outlook and the internet.
Preparing files and documents for internal processes and communications.
Reprographics tasks including photocopying, binding, laminating, enveloping and distribution of materials.
General office duties and administration, including support teaching staff with administrative tasks, such as labels, mail merge, and letters.
Reception and first aid duties, where cover is required.
To deal courteously and efficiently with all visitors and colleagues.
Support the organisation of events such as parents' evenings and recruitment days by offering a friendly and professional admin support service.
HR Administration:
Process recruitment paperwork, including collation of applications, invitations, and undertaking of relevant pre-interview checks.
Assist in the arrangement and facilitation of internal and Trust recruitment days.
Log and monitor sickness absence in accordance with the Academy’s Managing Attendance Policy, and inform the HR Manager of any cases that require review, and produce accurate paperwork and invitations for associated meetings.
Ensure accuracy of information by ensuring employment changes, new starters and leavers are updated on the management information system.
Produce corporate ID badges for staff.
Assist the HR Manager with the completion of the annual workforce census.
Provide administrative support on confidential case work.
Process recruitment advertisements for Crofton Academy on the website and relevant recruitment boards.
Undertake annual safeguarding checks and training for all staff.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation, which is relevant to your post within the company, to meet the overall business objectives. Training:You will complete either the Business Administration Level 3 Advanced Apprenticeship or the HR Support Level 3 Advanced Apprenticeship. Upon completion (HR Apprenticeship only), you will be eligible to apply for Associate membership of the Chartered Institute of Personnel and Development (CIPD).
The apprenticeship will be delivered via remote 1:1 tutor support, self-led study and blended learning and development activities, all within the workplace.
You and the employer can decide together when training will take place each week.Training Outcome:Upon succesful completion of the apprenticeship you will have a recognised HR Level 3 qualification (or Business Admin L3 - if that route is chosen).Employer Description:Crofton Academy, part of Castleford Academy Trust, is an 11-16 mixed comprehensive of over 1,000 pupils offering a broad and balanced curriculum. Our expectations are high and this is reflected in our very successful academic record. The Academy was inspected in July 2023 and was awarded ‘Good’ in all categories and inspectors praised the Academy for its significant transformation. The inspection commended the Academy’s improvements in pupil behaviour, the wide range of clubs and societies available, its well-structured approaches to teaching, and the high-quality professional development that staff receive.
We value and develop our staff by attracting and retaining high quality employees, supporting them to achieve their best and create opportunities for professional growth and development. The leadership and staff are incredibly proud of the Academy’s achievements and we welcome you to visit our school for a tour to see us in action. Castleford Academy Trust is in a period of transition which has seen the Trust grow significantly with the academies within Northern Ambition Academies Trust having joined the Trust in February 2025.Working Hours :Monday to Friday - 7.45am - 3.45pm - (3.15pm finish on a Friday) term-time plus 10 days - Salary is £7.55 per hour and the actual salary is £12,822.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
