Working under the guidance of our experienced office team, your duties will include:
Communication: Acting as one of the first points of contact for the school, handling telephone enquiries, managing the general enquiries inbox, welcoming visitors and students in a professional and courteous manner.
Administrative Support: Providing general administrative and clerical support, including filing, photocopying, scanning and data entry, ensuring all records are maintained accurately and confidentially.
Meeting and Event Support: Assisting with the preparation for meetings, including minute-taking and supporting the organisation and implementation of school events.
Stock Management: Monitoring and ordering office supplies and resources, ensuring the school office is well-equipped.
Compassion: Deal with student queries and issues with professionalism, liaising with other members of staff as necessary.
The Apprenticeship Programme
You will be enrolled on the Business Administrator Level 3 Apprenticeship Standard. This will involve a combination of workplace learning and formal training with a designated training provider. You will develop lots of valuable skills on the apprenticeship, including:
IT and Digital Systems
Communication and Stakeholder Management
Project Management Principles
Record and Document Production
Decision Making and Problem Solving
Visits to the school are strongly encouraged. Please contact the School Office (01400 272422) to book a place on a tour.
Tour dates and times: Friday 1st May 2pm or Tuesday 5th May 9am - please email hr@swracademy.org to book into one of these sessions Training:Priory Apprenticeships is the leading provider of apprenticeships designed specifically for education. During your apprenticeship, you will work closely with our Occupational Expert to gain the skills, knowledge and behaviour you need to be a successful Business Administrator. The level 3 Business Administration Apprenticeship is an 18-month programme (plus 3-month EPA) delivered through practical, on-the-job training, workshops and mentoring. Upon completion of the course, you will have achieved a nationally recognised qualification. Training Outcome:Completion of the apprenticeship may open doors to future opportunities within the Trust, alongside options for ongoing training and career progression. Employer Description:At Sir William Robertson Academy, our mission is clear: we inspire every pupil to aspire to be the very best they can be. This principle shapes our carefully planned and structured curriculum, ensuring every child has the opportunity to flourish. Children come first at our school—but so do our staff. We know that great teaching comes from great people, which is why we are committed to creating a supportive, inclusive, and inspiring working environment. We embrace Amelia Earhart’s spirit: “No Borders, Just Horizons.” For our pupils—and our team—the sky is only the beginning.
We are proud of our core values, which guide everything we do: Involvement: Encouraging active participation in learning and school life. Kindness: Fostering empathy, respect, and a positive community. Responsibility: Supporting accountability and making meaningful contributions. Creativity & Critical Thought: Inspiring curiosity, innovation, and problem-solving. Resilience: Equipping pupils and staff to overcome challenges with confidence. Achievement: Celebrating milestones and striving for excellence together. We value our people just as much as our pupils. When you join Sir William Robertson Academy, you become part of a team that supports your growth, celebrates your successes, and encourages you to reach your professional potential. Working Hours :Monday to Friday 8am to 4pm; Term time, 38 weeks, plus 5 Inset Days and 5 Days to be agreed with Line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
Responsable équipe Professional Services Customer Service (Team Leader)
📍 France (hybride) | 📄 CDI | 🏢 Secteur : Informatique diagnostique / Santé
Département : Professional Services | Reporting : Customer Service Manager France
Vous avez l'âme d'un leader, mais votre poste actuel vous enferme dans la gestion de tickets ? Vous voulez à la fois rester proche du terrain, piloter des projets complexes et vraiment faire grandir une équipe — pas juste gérer des plannings ?
Notre client, acteur mondial des solutions SIL/LIMS présent dans plus de 30 pays, vous offre exactement ça : un rôle hybride où votre expertise technique nourrit votre management, et vice versa.
Ce que vous ferez concrètement
Côté management (50 %)
Être le premier contact de vos collaborateurs sur les questions professionnelles et personnelles
Conduire des entretiens réguliers sur les activités, conditions de travail et développement
Proposer des plans de carrière, d'évolution et de succession pour chaque membre de l'équipe
Identifier et faire remonter les axes d'amélioration produits et services
Côté projets clients (50 %)
Gérer les défis techniques et organisationnels des projets clients en cours
Participer aux réunions d'équipe France et Europe en portant la voix terrain
Modéliser et promouvoir une approche orientée client au sein de l'équipe
Avec qui vous travaillerez
Une équipe d'ingénieurs de projet spécialisés en déploiement SIL/LIMS (profils seniors et juniors)
Le Customer Service Manager France, votre manager direct
Des équipes européennes avec qui vous échangerez régulièrement en anglais
Des clients laboratoires en santé, laboratoires et hôpitaux : interlocuteurs experts dans des environnements exigeants comme la pathologie.
Ce que l'on attend de vous
Indispensable :
Master ou équivalent
Plusieurs années d'expérience en management d'équipe (autour des 5 ans minimum)
Expérience en déploiement de projets logiciels
Connaissance des systèmes SIL / LIMS
Maîtrise des standards HL7, ASTM, IHE
Connaissance des systèmes, réseaux et virtualisation
Français courant + bon niveau d'anglais (réunions EU régulières)
Un vrai plus :
Expérience dans le secteur santé ou laboratoires
Expérience de transformation ou structuration d'équipe
Expérience en pathologie
⚠️ Faites demi-tour si...
Vous cherchez un poste 100 % management sans implication technique, si le rôle hybride terrain/leadership ne vous convient pas, ou si les environnements internationaux avec des échanges réguliers en anglais ne sont pas faits pour vous. Ce poste n'est pas fait pour tout le monde — et c'est OK.
Le processus de recrutement
Nous traitons chaque candidature sous 5 jours ouvrés.
Le processus se déroule en 3 étapes :
Échange téléphonique de qualification (30 min)
Entretien avec le Customer Service Manager France
Entretien avec le VP
Test
Entretien RH
Si vous vous êtes reconnu(e) dans cette annonce et que le défi vous parle, ne remettez pas ça à demain.
👉 Envoyez votre candidature (CV + quelques lignes sur votre parcours) dès maintenant.....Read more...
Team Leader Professional Services (SIL/LIMS | Santé)
📍 France (hybride) | 📄 CDI | 🏢 Secteur : Informatique diagnostique / Santé
Département : Professional Services | Reporting : Customer Service Manager France
Vous avez l'âme d'un leader, mais votre poste actuel vous enferme dans la gestion de tickets ? Vous voulez à la fois rester proche du terrain, piloter des projets complexes et vraiment faire grandir une équipe — pas juste gérer des plannings ?
Notre client, acteur mondial des solutions SIL/LIMS présent dans plus de 30 pays, vous offre exactement ça : un rôle hybride où votre expertise technique nourrit votre management, et vice versa.
Ce que vous ferez concrètement
Côté management (50 %)
Être le premier contact de vos collaborateurs sur les questions professionnelles et personnelles
Conduire des entretiens réguliers sur les activités, conditions de travail et développement
Proposer des plans de carrière, d'évolution et de succession pour chaque membre de l'équipe
Identifier et faire remonter les axes d'amélioration produits et services
Côté projets clients (50 %)
Gérer les défis techniques et organisationnels des projets clients en cours
Participer aux réunions d'équipe France et Europe en portant la voix terrain
Modéliser et promouvoir une approche orientée client au sein de l'équipe
Avec qui vous travaillerez
Une équipe d'ingénieurs de projet spécialisés en déploiement SIL/LIMS (profils seniors et juniors)
Le Customer Service Manager France, votre manager direct
Des équipes européennes avec qui vous échangerez régulièrement en anglais
Des clients laboratoires en santé, laboratoires et hôpitaux : interlocuteurs experts dans des environnements exigeants comme la pathologie.
Ce que l'on attend de vous
Indispensable :
Master ou équivalent
Plusieurs années d'expérience en management d'équipe (autour des 5 ans minimum)
Expérience en déploiement de projets logiciels
Connaissance des systèmes SIL / LIMS
Maîtrise des standards HL7, ASTM, IHE
Connaissance des systèmes, réseaux et virtualisation
Français courant + bon niveau d'anglais (réunions EU régulières)
Un vrai plus :
Expérience dans le secteur santé ou laboratoires
Expérience de transformation ou structuration d'équipe
Expérience en pathologie
⚠️ Faites demi-tour si...
Vous cherchez un poste 100 % management sans implication technique, si le rôle hybride terrain/leadership ne vous convient pas, ou si les environnements internationaux avec des échanges réguliers en anglais ne sont pas faits pour vous. Ce poste n'est pas fait pour tout le monde — et c'est OK.
Le processus de recrutement
Nous traitons chaque candidature sous 5 jours ouvrés.
Le processus se déroule en 3 étapes :
Échange téléphonique de qualification (30 min)
Entretien avec le Customer Service Manager France
Entretien avec le VP
Test
Entretien RH
Si vous vous êtes reconnu(e) dans cette annonce et que le défi vous parle, ne remettez pas ça à demain.
👉 Envoyez votre candidature (CV + quelques lignes sur votre parcours) dès maintenant.....Read more...
️Receptionist and Visitor Coordinator Southwark, SE15 Visitor Focused Service Environment Pay Rate: £14.50 per hourTudor Employment Agency is proudly recruiting for a Receptionist & Visitor Coordinator for the smooth running of a busy reception desk and visitor centre at a Waste Management Facility.Why Apply?
Full-time temporary roleMonday–Friday working pattern40 hours per weekSupportive team environment
Responsibilities:
Managing all site visits and meeting bookings, including allocating meeting rooms for colleagues and organising catering as requiredSetting up and maintaining tour equipment and PPEManaging all deliveries to site, including receiving and directing deliveries to the correct teamActing as Fire Warden and First Aider for the Reception areaAssisting the Support Services Team Leader by providing internal communication and staff engagement activities for the contract as requiredBuilding effective working relationships with colleagues Nationwide to meet the demands of the roleActing as the first point of contact for all visitors, including wider site staff, corporate clients, council and government bodies, and school groups, ensuring they are welcomed, inducted, and directed appropriatelyManaging enquiries received via the reception mailboxDelivering staff activities planned for the contract as directed by the Support Services Team LeaderProviding site tours for visitorsProviding cover and support for the activities of the Support Team as directed by the Support ManagerComplying with all Health and Safety policies and procedures
What We’re Looking For:
Good communication and interpersonal skillsStrong time management and organisational skillsExcellent standard of written and spoken EnglishGeneral switchboard experience or handling demanding inbound enquiries
Working Hours: 8.30am – 5pmInterested? Call our Commercial team: 01922 725445 ext. 1004 Email: commercial@tudoremployment.co.uk ️ Apply online: https://tinyurl.com/ONLINECOMTEMP1You can browse all our roles at www.tudoremployment.co.uk#TeamTudor looks forward to hearing from you!....Read more...
Your main duties and responsibilities will include but not be limited to supporting and assisting site management with:
Compliance on site at all times to the Company health and safety standards and processes, NHBC standards, building regulations, range specifications and best practice
Supervision of contractors
Management of quality of works
Monitor construction costs
Managing material levels on site
Undertaking company directed quality control procedures and inspections and assist with rectifying any defects so as not to incur additional cost, time delays to the programme or reduction in the final quality
Plot inspections with the Local Building Inspector or NHBC
Delivery of high standard of site presentation at all times
New Home Tour with Sales Executives and customer(s) to give a good demonstration of the home and support site management to rectify any issues before Legal Completion
Ensuring that site records are maintained including but not limited to site managers reports, labour requirements, plant, materials, site inductions and health and safety records
Showing a good behavioural example in all aspects of health and safety, organisation, conduct, quality of work, company values and professionalism
Training:In this role, you will gain hands-on experience whilst working towards a Level 4 Construction Site Supervisor apprenticeship through New College Durham to further develop your skills and knowledge.
Throughout the apprenticeship programme you will engage in on-the-job training, coursework and assessments that will support your development. To be successful, you should fully engage with all elements of the apprenticeship and represent the organisation positively both in the workplace and at college.
You will work closely with site management, Construction Manager and liaise proactively with the other internal departments; i.e. sales, marketing and commercial teams, as well as externals suppliers and partners to ensure the build programme is achieved. You will also work under the guidance of your course tutor to support your development and progress in conjunction with your line manager and our Group Learning & Development Manager. Regular communication with the course tutor will be essential to ensure alignment between on-the-job training and academic requirements. You will be expected to attend scheduled reviews and provide updates on your learning, performance, and coursework. Training Outcome:After successful completion of the Level 4 apprenticeship, you will progress to an Assistant Site Manager.Employer Description:Banks Homes is part of the Banks Group. Established in 1976, the Banks Group is a family business with a rich history in the development sector. We operate in a range of business areas, including Banks Property, Banks Homes, Banks Mining and Banks Plant Solutions. We’re responsible for a range of developments across the north of England, Yorkshire and Scotland.
The Banks Group works closely with, values and listens to the views of communities close to our projects, our business partners and our people. This is an approach that we call Development with Care – an approach that ensures we work safely, responsibly and sustainably across our three business areas at all times. We want our developments to leave a positive long-term legacy on the environment and local communities that host our developments.
We believe in placing people and the planet at the heart of what we do, looking for ways to leave a positive impact on local communities and the environment. Our people understand, practice and share this ethos. They manage a range of projects from inception through to completion, including gaining all necessary planning permissions and consents, while ensuring local communities and the environment are cared for.
At Banks Group, we’re excited to be growing our business with the launch of Banks Homes, our dedicated housebuilding division.
With a skilled in-house team of surveyors, planners, and technical specialists in housebuilding, drainage and highways, creating our own range of homes was a natural next step.
Banks Homes was born from a desire to create sustainable, well-designed homes that support healthier, happier lives. Inspired by the needs and aspirations of our customers, we’ve developed a thoughtful blueprint for modern livin, carefully considering how each space functions to support everyday wellbeing.
From the location and landscaped gardens to the high ceilings, ¾-height windows and bi-fold doors, every element has been designed to maximise space, natural light and comfort. We’ve future-proofed our homes with energy efficient features and smart technology to help reduce energy bills, while our dedicated customer service team is here to make every step of your journey smooth and stress-free.
Wherever striking design, future-proof sustainability and desirable locations come together, you’ll find a Banks Home.Working Hours :Monday to Thursday 08:00 - 16:30, Friday 08:00 - 15:00.
No requirement to work evenings or weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Eager to learn,Open to feedback....Read more...