Assistant Store Manager - Pop up retail & fan experience
Music recording artist merchandise
1 Month - Temporary Contract
75 George Street, Edinburgh, Midlothian, Scotland, EH2 3EW
We’re hiring for a retail pop up shop, Assistant Retail Store Manager at 75 George Street, Edinburgh. You’ll be working on behalf of a well known Britpop & Rock band music recording artist, launching pop up retail activations to sell official fan merchandise in support of their tour gigs. If you're experienced in retail management, event-based marketing, visual merchandising, retail sales, people management or have team leadership or supervisory experience, we’re keen to hear from you!
Position: Retail Manager, Assistant Store Manager, Supervisor, Team Leader
Purpose: Support the Store Manage in the successful operation of a popup shop, overseeing all customer experience, retail sales, visual merchandising, shop floor management, marketing, sales promotions, team leadership, administration and reporting activity etc.
Location: 75 George Street, Edinburgh, Midlothian, Scotland, EH2 3EW
Role Type: Temporary, Contract, Temp, Fixed Term Contract, FTC
Start Date: 01 / 08 / 25
Duration: 1 month until 31 / 08 / 25
Hours: up to 40 hours per week
Gross Rate: £17.00 per hour
Overview:
As the Assistant Shop Manager, you will play a key role in supporting the Store Manager in the day-to-day operation of a high-energy, event-driven pop-up retail store. You’ll help lead a team in delivering outstanding customer service, optimising visual merchandising, driving sales and ensuring a seamless and immersive experience for fans.
This is a hands-on, collaborative position ideal for someone who thrives in fast-paced environments and enjoys contributing to all aspects of retail operations. It offers the opportunity to be involved in pre-event build and post-event breakdown activity.
Responsibilities:
• Support the Store Manager in running all aspects of the store, stepping up when required in their absence
• Motivate and guide the store team to maintain excellent customer service and fan engagement
• Assist with floor management and operational execution to maximise footfall, conversion rates and average order value (AOV)
• Support the coordination and presentation of product launches, promotions and point-of-sale materials
• Ensure stock levels are maintained through close collaboration with the warehouse, store teams and merchandising teams
• Assist with visual merchandising to ensure alignment with brand standards
• Help plan and maintain effective staff rotas, ensuring appropriate coverage during peak trading periods
• Contribute to staff briefings, task delegation and shift management
• Maintain records related to attendance, performance and timesheets, feeding into payroll processes
• Uphold store compliance, including health & safety, PCI-DSS and other statutory obligations
• Contribute to the pre-event setup and post-event breakdown of the pop-up store
• Provide real-time feedback and performance insights to the Store Manager and relevant stakeholders
• Work flexibly to support the needs of the store during events, including evenings and weekends
Candidate Profile:
Ideally, you’ll have retail management, visual merchandising, retail sales, people management, team leadership or supervisory experience, within a retail environment. Alternatively you may have been involved in event-based marketing, promotions or sales. If you have an interest in; media, entertainment, sports, pop music and recording artists, it would be beneficial.
Experience:
• Retail management or supervisory roles, ideally across high-traffic, fast-paced or event-based environments
• Sales, marketing and product promotion with the ability to achieve KPI & revenue targets
• Supporting teams in achieving KPIs and delivering excellent customer service
• Familiarity with merchandising, stock control and operational processes
• Strong understanding of compliance, customer care and retail standards
• Building and maintaining stakeholder relationships
• Working with major sporting, entertainment or music events, alternatively brand-led retail programmes
Personal Attributes:
• A proactive team player who leads by example
• Strong interpersonal and communication skills
• Comfortable in a dynamic, high-pressure, customer-facing environment
• Flexible, adaptable and enthusiastic about new challenges
• Available for weekend, evening, and extended event hours
We welcome applications from people of all backgrounds, experiences and identities. We’re committed to building a diverse and inclusive workplace where everyone belongs and has the chance to thrive.
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