Assisting customers with booking holidays, flights, hotels, and travel packages
Providing excellent customer service and advice to ensure client satisfaction
Developing a deep understanding of different travel destinations and products
Using IT systems to manage bookings, customer profiles, and itineraries
Helping clients choose the best travel options based on their needs and preferences
Keeping up to date with travel trends, offers, and industry news
Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider, you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online / face-to-face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first-hand from training specialists and peers, you can become a fully-fledged Travel Consultant
Training Outcome:On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.Employer Description:With nearly 40 years of experience, Villair is a trusted, independent travel agency known for creating bespoke holidays for clients celebrating life’s special moments. Our expert team offers personalised service, in-depth travel knowledge, and strong relationships with top tour operators. We pride ourselves on attention to detail, outstanding customer care, and a loyal base of repeat clients.Working Hours :Working days a week; Monday - Saturday.
35 hours a week.Skills: Communication skills,IT skills,Customer care skills,Team working,Geography....Read more...
