We are seeking an Account Apprentice who would be completing an apprenticeship in AAT Level 2. You will undertake general reception/clerical/administrative duties within the main office, while assisting with other administrative functions within Goldhouse.
For example, HR and Reprographics.
Your day-to-day duties will include:
Providing assistance to staff and visitors at the reception desk as required
Support by greeting visitors, signing in and out visitors as required
Dealing with telephone enquiries, making outgoing telephone calls as requested. This will require a significant understanding of property (training provided)
To operate standard office equipment, including a fax machine, franking device and photocopiers
Assist with the monitoring of the mailbox
Support with the receipting and administration of payments, chasing payments, discussing and advising on property with clients
Postal duties including receiving, opening and distributing incoming mail/parcels and dispatching outgoing mail
Support with the maintenance of accurate data and the filing of paper records
Provide general administrative support to the office manager, including word processing, Excel spreadsheets, invoicing and other IT-based tasks
To support the filing of paper records for personnel files
To support with the organisation of interview days and the preparation of interview paperwork
To support with interview days as required, to include the greeting and escorting of candidates
To support with the verification and copying of ID documentation for pre-employment checks
Training:
Apprenticeship Details – 16 months expected duration to complete, working towards your Accounts or Finance Assistant Level 2 (GCSE) qualification
All learning is delivered online/ remote
Functional Skills in English and maths will be completed if required
Training Provider: LMP Education (rated 1st best UK training provider)
Training Outcome:
Pass a level 3 qualification and potentially move into a permanent role within this sector
Employer Description:Think of us as your life tour guide. We are dedicated financial experts, that offer trusted accounting and tax advisory as well as specialising in property and property tax, alongside business advisory and pension planning. Our mission is to empower individuals, businesses and property investors with strategic financial insights and solutions that pave the way for sustained growth and success.Working Hours :Monday - Friday, 09:00 - 17:30 (1 hour lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Embark on your travel career with Riviera Travel’s Apprenticeship Programme! This isn’t just an apprenticeship it’s your ticket to discover the world of travel from the inside out, earn a nationally recognised qualification, and explore where your future could take you.What is it?
A full-time, paid apprenticeship designed to give you a 360° view of the travel industry. You’ll rotate across Customer Service, Sales, Operations, and Transport, building skills and confidence as you go and finish with a Level 3 Business Administrator qualification under your belt.No two days are the same. One day you could be helping a guest book their dream holiday, the next you might be working to ensure they have a seamless 5-star experience or stepping in to solve unexpected issues with confidence and care.Customer Service:
Be the calm, helpful voice at the other end of the line
You’ll support guests post-booking helping with room and flight requests, cancellations, or travel documents always delivering five-star service with a smile
Sales:
Get to know our holidays inside-out and match guests with their dream trip
You’ll build rapport, answer enquiries, and turn interest into bookings whether on a call, by email, or via live chat all while working towards personal and team targets
Transport:
Behind every great holiday is great planning
You’ll liaise with airlines, manage group bookings, seat allocations, and assist with schedule changes
This rotation offers a real insight into the detail and pace of coordinating complex travel
Operations:
Make sure everything runs like clockwork
You’ll help prepare tours and cruises, support Tour Managers and Cruise Directors, and jump into action when unexpected issues arise while guests are travelling
A typical week could include:
Answering calls and emails from customers, providing helpful and professional support
Assisting with bookings, travel documents, and special requests in our Customer Service and Sales teams
Learning how we arrange group travel and liaising with airlines to ensure smooth journeys in the Transport team
Supporting the preparation of tours and cruises, and helping resolve live issues with guests or suppliers in the Operations team
Attending team meetings, supporting ongoing projects, and developing your communication and organisational skills
This is an exciting opportunity to join a passionate and friendly team, develop your confidence, and build a solid foundation for your future in travel or business administration.
By the end of your apprenticeship, you’ll have the experience, skills and qualification to take the next step in your career and we’ll help you explore the opportunities available right here at Riviera Travel.What you’ll get:
A Level 3 Business Administrator qualification
Hands-on experience across four different departments
Regular mentoring, feedback, and personalised development
A clear path to grow within the business post-apprenticeship
The chance to work for an award-winning travel company, surrounded by people who love what they do
Why choose Riviera?
Award-winning company with a reputation for excellence
Supportive culture where everyone matters
Real responsibilities from day one you’re not just making tea!
Mentoring and development to help you grow professionally and personally
A qualification that sets you up for the future
Whether you're leaving education, starting fresh, or looking for a new challenge, this is your chance to build a career you’ll love.Applications are now open. Join us on the journey.Training:
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release.
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:
At the end of the programme, you'll have the opportunity to either continue in a rotational role or step into a permanent position that best matches your strengths and passions
Whether you shine in customer care, thrive in fast-paced sales, excel behind the scenes in operations or transport, or discover a unique fit elsewhere in the business - we'll help guide you toward the path that suits you best
This isn’t just about learning the ropes - it’s your chance to kick-start an exciting career in the travel industry and find where you truly belong
Employer Description:Established for over 41 years, Award-winning escorted tours, cruises and solo holidays based in Burton on Trent.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,IT skills,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
