CAD Team
Contribute to production engineering and liaise with the manufacturing department, producing high quality dxf files for programme input to the CNC/Plasma machine.
Undertake a wide range of design work, producing reinforced concrete foundation drawings, steelwork fabrication drawings and 2D and 3D elevation design drawings.
Create design drawings using the companies BIM software ‘Tekla’.
Create accurate material schedules for material ordering.
Engineering Team
Undertake steel tower (GDC) assessments using MSTower / TOADS and existing appraisal spreadsheets.
Undertake site and client visits as required.
Undertake steelwork structural design including steel member design checks and connection design, using analysis software STaad Pro, design spreadsheets and hand calculations.
Undertake foundation design.
Projects/Sales Team
Co-ordinate telecoms/tower project work, liaising with client, design and site teams.
Monitor and track project budgets and deliver steelwork projects within budget.
Ensure steelwork works orders (WO) are successfully issued into the factory and that programme milestones are understood and agreed.
Co-ordinate project deliveries to site to ensure construction work is started and completed on time.
Sequencing and programming of site works with third parties and service providers.
Managing CDM and H&S obligations through life cycle of a project.
Estimating and Quoting projects.
Training:
BEng (Hons) Civil Engineering.
Delivered via a day release model at Anglia Ruskin Universitys Chelmsford campus.
Training Outcome:Graduate Engineer status and opportunity to be supported in further academic studies.Employer Description:From Telecommunications, Outdoor Media, Structural & Architectural, Floodlighting & Gantries and Defence & Radar solutions, we can draw upon years of experience and a proven global track record to tackle bespoke engineering projects of any size in any sector.Working Hours :Monday to Friday, 8am to 4:30pmSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Initiative....Read more...
Delivering outstanding service and technical support, both remotely and onsite, to our base of contract customers, from a variety of business sectors, and including some project work.
Use our Ticketing System to work on and resolve helpdesk tickets & service requests and escalate to senior helpdesk engineer as required.
Monitor background systems to ensure client devices, servers and networks are working correctly and are secure.
Liaise with third-party suppliers, working between them and the client to troubleshoot and resolve issues.
Maintain up-to-date documentation of any changes, logins or other critical information.
Complete off and Onboarding as required.
Review remote monitoring & Management (RMM) dashboard and apply remediation actions as indicated by our processes.
Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
Advising customers appropriately and communicating regularly regarding open tickets.
Working with 2nd and 3rd line support teams to deliver support to customers.
Occasional setup of new equipment – desktops, laptops, printers, servers, etc.
Administration of Microsoft Cloud Services including Entra, Intune Microsoft 365, and legacy Active Directory.
Training Outcome:Upon completion of this apprenticeship, you may be offered a full-time position in the IT team.Employer Description:Operating for 17 years and having a near 100% customer retention, we provide a range of Managed Services to small-medium sized businesses throughout the North West and beyond. The services we provide include remote and onsite ITC support, cloud-hosted services, data & internet connectivity, VoIP telecoms, and more. Our hard-working team set a high standard in IT practices with excellent communication and rapid, smart problem resolution and project delivery.Working Hours :Monday to Friday between 8:30am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience....Read more...
Provide first-line support to students and staff for ICT resources
Carry out routine administration including password resets and adding print credits
Assist with the administration process regarding purchases of ICT resources
Assist with the setting up, upgrading, maintenance and repair of ICT resources
Install and configure operating systems and applications
Support staff and students with the use of ICT, including in-class support where appropriate
Support staff and students with the set-up and preparation of ICT resources
Work with staff, students and parents to promote the safe use of ICT
Help produce and maintain ICT statistics, reports, checklists and other documentation as necessary
Assist with the upkeep of the ICT asset register/inventory and service catalogue
Help maintain appropriate stock levels of consumables and accessories and to raise purchase orders as necessary ensuring that value for money is obtained
Maintain satisfactory standards of safety and security in relation to ICT suites and ICT resources
Report any detected breach of the School’s ICT Acceptable Use policies to the Network Manager
Provide a high level of service to the business in a deadline-driven environment and work to an agreed service level
Keep abreast of technological developments and encourage the use of ICT at all levels
Maintain relationships with fellow IT staff, taking part in team and departmental meetings
Be aware of and abide by the schools’ health and safety procedures and associated polices
Proactively implement the schools’ policies and procedures.
Work flexibly and undertake any other relevant duties and responsibilities, as may reasonably be requested by the Network Manager or Trust ICT Director
Professional Development:
Maintain personal professional development to ensure that the knowledge and skills required to fulfil the role of Apprentice ICT Service Technician are up to date
Maintain an effective level of technical competence by participating in educational programmes and self-guided reading as appropriate
Be a professional role model and understand and promote the aims of the school and the values of the Trust
Work towards and complete an NVQ Level 3 for an Advanced Apprenticeship in IT, Web, Software & Telecoms
Training Outcome:This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech).We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.Employer Description:Our partnership with the highly regarded multi academy trust, The Futures Trust, means that The Hinckley School is now on a journey to becoming an exceptional state school. We have introduced The Bridge, a successful mini school just for our new Year 7 students which provides an unrivalled transition experience from Primary to Secondary School, The Gateway; our bespoke Year 8 offer, high quality pastoral care and excellent academic provision. As our students progress to GCSE and beyond, they will experience high expectations and inspirational teaching, a range of enriching activities beyond the classroom and a learning environment which fosters self-discipline and aspiration.Working Hours :Enhanced rate above the National Apprenticeship wage for the right candidate.
37 hours per week Mon–Thu: 8.00 am – 4.00 pm, Fri: 8.00 am – 3.30 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
