Trainee Telecom Engineer (Digital Infrastructure) - No experience Needed just the willingness to learn.With an increasing demand in the market then Fibre/Telecommunication Engineering might just be your calling.Our client is seeking Trainee Fibre/Telecommunication Engineers, due to the shortage of skilled people in the UK, you will go through an intense 10 week training programme where you will get accredited and qualified in Telecommunications to BTEC standards.·No experience required as full training will be given to all successful candidates.·This is a government funded course (free of charge)·Monday to Friday 9am till 4pm for 10 weeks at your local training centreOn the course you will be learning things such as:·Installing Telephone and Internet lines on the BT Phone Network (installations at phone exchanges and installations inside customers' premises)·Fault Finding/Testing/Fixing Telephone lines.·Setting up Networks ranging from Internet Routers in Houses to Networks in Business premises'·Installing CAT5 systems leading to other applications (CCTV Door Access Systems & Audio/Visual installations etc)·Fibre splicing·Fibre installations·And many more....What does a telecommunications engineer do?Fibre/Telecommunications Engineers (or Telecoms Engineers) install, test and repair communications systems. This includes fixed-line and mobile telephone networks, copper wire and fibre-optic cabling and digital satellite systems.Work could include:·Installing, connecting and testing cabling·Diagnosing and fixing faults in systems·Working with aerial rigging and related equipment·Installing mobile and static antenna on buildings or masts·Building and testing telecommunications components and equipment.THIS IS A FREE GOVERNMENT FUNDED COURSE AT A LOCAL TRAINING CENTRE (10 WEEKS HANDS ON CLASSROOM BASED COURSE)Please note this is a FREE TRAINING COURSE with an interview.Trainee Telecom Engineer (Digital Infrastructure) - No experience Needed just the willingness to learn.....Read more...
Trainee Telecom Engineer - No experience Needed just the willingness to learn.With an increasing demand in the market then Fibre/Telecommunication Engineering might just be your calling.Our client is seeking Trainee Fibre/Telecommunication Engineers, due to the shortage of skilled people in the UK, you will go through an intense 8 week training programme where you will get accredited and qualified in Telecommunications to BTEC standards.·No experience required as full training will be given to all successful candidates.·This is a government funded course (free of charge)·Monday to Friday 9am till 4pm for 8 weeks at your local training centreOn the course you will be learning things such as:·Installing Telephone and Internet lines on the BT Phone Network (installations at phone exchanges and installations inside customers' premises)·Fault Finding/Testing/Fixing Telephone lines.·Setting up Networks ranging from Internet Routers in Houses to Networks in Business premises'·Installing CAT5 systems leading to other applications (CCTV Door Access Systems & Audio/Visual installations etc)·Fibre splicing·Fibre installations·And many more....What does a telecommunications engineer do?Fibre/Telecommunications Engineers (or Telecoms Engineers) install, test and repair communications systems. This includes fixed-line and mobile telephone networks, copper wire and fibre-optic cabling and digital satellite systems.Work could include:·Installing, connecting and testing cabling·Diagnosing and fixing faults in systems·Working with aerial rigging and related equipment·Installing mobile and static antenna on buildings or masts·Building and testing telecommunications components and equipment.THIS IS A FREE GOVERNMENT FUNDED COURSE AT A LOCAL TRAINING CENTRE (8 WEEKS HANDS ON CLASSROOM BASED COURSE)Trainee Telecom Engineer - No experience Needed just the willingness to learn.....Read more...
.NET Software Engineer, C#, WPF - Mobile Telecommunications – Berlin, Germany
(Tech stack: .NET Software Engineer, C#, WPF, Azure SQL, MVVM, Prism, TDD, Agile, Programmer, Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Established in the early 1990s our client is an instantly recognizable brand within the mobile telecommunications arena. They are widely recognized as innovators within the market and were the first company to deliver phone trainers, full length music player downloads, commercial TV and mobile broadband to its customers.
They are now looking to extend their brand beyond mobile with the launch of several new products. As such they are looking to recruit 6 .NET Software Engineer to help design and develop the .NET / C# software applications that will be the backbone of this exciting new generation of products and services.
The ideal .NET Software Engineer candidates will have a skill set that encompasses: .NET, C#, WPF and Azure SQL. Our client can provide training in: .NET 9, MongoDB, MVVM, Prism, continuous integration, dependency injection, TDD and Agile (Scrum / Kanban).
This is a truly exciting opportunity to work on complex enterprise level, Greenfield .NET / C# projects and to develop revolutionary products that will be the envy of the industry.
Location: Berlin, Germany / Remote Working
Salary: €50.000 - €70.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
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NC/BK/BERWPF5070....Read more...
.NET Software Engineer, C#, WPF - Mobile Telecommunications – Innsbruck, Austria
(Tech stack: .NET Software Engineer, C#, WPF, Azure SQL, MVVM, Prism, TDD, Agile, Programmer, Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Established in the early 1990s our client is an instantly recognizable brand within the mobile telecommunications arena. They are widely recognized as innovators within the market and were the first company to deliver phone trainers, full length music player downloads, commercial TV and mobile broadband to its customers.
They are now looking to extend their brand beyond mobile with the launch of several new products. As such they are looking to recruit 6 .NET Software Engineer to help design and develop the .NET / C# software applications that will be the backbone of this exciting new generation of products and services.
The ideal .NET Software Engineer candidates will have a skill set that encompasses: .NET, C#, WPF and Azure SQL. Our client can provide training in: .NET 9, MongoDB, MVVM, Prism, continuous integration, dependency injection, TDD and Agile (Scrum / Kanban).
This is a truly exciting opportunity to work on complex enterprise level, Greenfield .NET / C# projects and to develop revolutionary products that will be the envy of the industry.
Location: Innsbruck, Austria / Remote Working
Salary: €60.000 - €85.000 + Bonus + Benefits
Applicants must be based in Austria and have the right to work in Austria even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
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NC/BK/INN6085....Read more...
.NET Software Engineer, C#, WPF - Mobile Telecommunications – St Gallen, Switzerland
(Tech stack: .NET Software Engineer, C#, WPF, Azure SQL, MVVM, Prism, TDD, Agile, Programmer, Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Established in the early 1990s our client is an instantly recognizable brand within the mobile telecommunications arena. They are widely recognized as innovators within the market and were the first company to deliver phone trainers, full length music player downloads, commercial TV and mobile broadband to its customers.
They are now looking to extend their brand beyond mobile with the launch of several new products. As such they are looking to recruit 6 .NET Software Engineer to help design and develop the .NET / C# software applications that will be the backbone of this exciting new generation of products and services.
The ideal .NET Software Engineer candidates will have a skill set that encompasses: .NET, C#, WPF and Azure SQL. Our client can provide training in: .NET 9, MongoDB, MVVM, Prism, continuous integration, dependency injection, TDD and Agile (Scrum / Kanban).
This is a truly exciting opportunity to work on complex enterprise level, Greenfield .NET / C# projects and to develop revolutionary products that will be the envy of the industry.
Location: St Gallen, Switzerland / Remote Working
Salary: CHF 115.000 – CHF 140.000 + Bonus + Benefits
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRSWITZERLANDRECSP2NOIRSWITZERLANDRECNOIREUROPEREC
NC/BK/STGWPF115140....Read more...
.NET Software Engineer, C#, WPF - Mobile Telecommunications – Essen, Germany
(Tech stack: .NET Software Engineer, C#, WPF, Azure SQL, MVVM, Prism, TDD, Agile, Programmer, Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Established in the early 1990s our client is an instantly recognizable brand within the mobile telecommunications arena. They are widely recognized as innovators within the market and were the first company to deliver phone trainers, full length music player downloads, commercial TV and mobile broadband to its customers.
They are now looking to extend their brand beyond mobile with the launch of several new products. As such they are looking to recruit 6 .NET Software Engineer to help design and develop the .NET / C# software applications that will be the backbone of this exciting new generation of products and services.
The ideal .NET Software Engineer candidates will have a skill set that encompasses: .NET, C#, WPF and Azure SQL. Our client can provide training in: .NET 9, MongoDB, MVVM, Prism, continuous integration, dependency injection, TDD and Agile (Scrum / Kanban).
This is a truly exciting opportunity to work on complex enterprise level, Greenfield .NET / C# projects and to develop revolutionary products that will be the envy of the industry.
Location: Essen, Germany / Remote Working
Salary: €75.000 - €95.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSP2NOIRGERMANYRECNOIREUROPEREC
NC/BK/ESSWPF7595....Read more...
.NET Software Engineer, C#, WPF - Mobile Tech – Frankfurt, Germany
(Tech stack: .NET Software Engineer, C#, WPF, Azure SQL, MVVM, Prism, TDD, Agile, Programmer, Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Established in the early 1990s our client is an instantly recognizable brand within the mobile telecommunications arena. They are widely recognized as innovators within the market and were the first company to deliver phone trainers, full length music player downloads, commercial TV and mobile broadband to its customers.
They are now looking to extend their brand beyond mobile with the launch of several new products. As such they are looking to recruit 6 .NET Software Engineer to help design and develop the .NET / C# software applications that will be the backbone of this exciting new generation of products and services.
The ideal .NET Software Engineer candidates will have a skill set that encompasses: .NET, C#, WPF and Azure SQL. Our client can provide training in: .NET 9, MongoDB, MVVM, Prism, continuous integration, dependency injection, TDD and Agile (Scrum / Kanban).
This is a truly exciting opportunity to work on complex enterprise level, Greenfield .NET / C# projects and to develop revolutionary products that will be the envy of the industry.
Location: Frankfurt, Germany / Remote Working
Salary: €75.000 - €95.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSP2NOIRGERMANYRECNOIREUROPEREC
NC/BK/FRAWPF7595....Read more...
Embedded Software Engineer – Security Clearance – Cambridge
A growing spinout security technology company, based in Cambridge, is currently seeking an experienced Embedded Software Engineer to assist with the development, modification, and enhancement of various security technologies.
Your focus will span across radio, satellite, communications, radar, sensors, and other complex technologies used in the defence, aerospace, telecommunications, and other cutting-edge sectors, where you will contribute to the development of new technologies.
You will collaborate with a team of experts, including electronics design engineers, software engineers, mechanical engineers, physicists, and other specialists. You won't necessarily need prior experience in the specific sector, as this is trainable, but you should have substantial experience in developing embedded systems using C/C++ programming languages.
This company provides bespoke products and services for clients, ensuring that your projects will always be unique, presenting their own set of problems and challenges to keep you engaged. In addition to client projects, you will be involved in developing new versions of existing technology and improving current versions, offering a diverse and engaging role that will keep you interested for the long term.
While experience in telecommunications, aerospace, scientific, radar, radio, or other complex technologies that involve communication between devices would be ideal, it is not essential. Your experience as an Embedded Software Engineer is more crucial than the specific sector.
Certain roles may require security clearance, typically necessitating a British passport with no criminal record or a history of residing in the UK and paying taxes for several years (also with no criminal record).
This role has arisen due to the company's growth. They take pride in investing in their staff by providing continuous training to support your career development. They have received awards for their commitment to staff development.
In addition to award-winning training, career growth, and varied and unique work, you will receive a competitive starting salary, bonuses, pension contributions, medical insurance, life assurance, free parking, and other excellent benefits.
There are currently several openings for Embedded Software Engineers within the company, so they will consider candidates with different levels of experience, from those early in their careers to senior candidates with years of experience.
Salary will be determined based on experience, and there may be new roles approved in the future. If you are interested, we recommend submitting your application now to avoid missing out.
For further information, please do not hesitate to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialist at Newton Colmore, on +44 121 268 2240, or submit an application, and a member of our Newton Colmore team will contact you.
Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Scientific Software, Robotics, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.....Read more...
DevOps Test Engineer - 5G SA Core - Major Mobile Network Provider
Join the Future of Mobile Technology - Lead 5G Core Testing Innovation
Location: UK, Berkshire or Netherlands, Rotterdam (Hybrid Home Working Available)
Contract Type: Full-time Contract Position
Industry: Telecommunications | 5G Standalone Networks
@mecscomms is recruiting for a contract – 5G SA Core, DevOps Test Engineer with a large Global Enterprise and Mobile Network Service Provider environment. If you've got experience with DevOps Engineering, Testing, 5G SA, 5G Standalone, One Mobile Core, OMC, EPC, 5GC, 3GPP, Ericsson PCC, PCG, Test Automation, Landslide Testing, Mobile Core Networks, Telecom etc. I'm keen to hear from you.
Shape the new 5G SA revolution!
Join a large mobile network operator in their groundbreaking One Mobile Core (OMC) Program. You’ll work on enterprise-level 5G Core implementations and cutting-edge 5G Standalone networks, serving over 7 million customers daily across 5,000+ base stations. If you’re passionate about cutting-edge telecommunications infrastructure and technology, this is a crucial role in testing and optimizing next generation 5G Core networks. You’ll be part of the team delivering:
• Higher network speeds for enhanced user experience
• Ultra-low latency for real-time applications
• Superior quality connections and reliability
• Enhanced security protocols for customer protection
Your Mission: 5G SA Data Core Testing Excellence
• Design and execute comprehensive test cases based on Test Object Lists for the new 5G SA data core infrastructure
• Perform end-to-end testing using advanced shielded boxes, devices, and Landslide platforms
• Implement automated testing solutions with dedicated test-automation tooling
• Conduct exploratory testing to determine optimal 5G SA configurations
• Troubleshoot complex issues in direct collaboration with Ericsson vendor support
• Document and report detailed findings to the customer test manager
• Work within a dedicated test team led by experienced customer test managers
• Direct partnership with Ericsson technical specialists and vendor support
• Cross-functional collaboration with Mobile Access and Core engineering teams
• Provide detailed progress reporting to stakeholders and test managers
• Drive quality assurance initiatives to identify and eliminate system errors
What We Need (Essential Requirements)
• 5G Core & EPC Mastery: Deep knowledge of Mobile Core technologies, 5GC, and 3GPP architecture
• 5G SA Experience: Understanding of Standalone network architecture and data core systems
• Test Engineering Excellence: Proven experience with test methodologies, processes, and tracing equipment
• Ericsson Platform Expertise: Hands-on experience with Ericsson mobile core, especially PCC and PCG
• Quality Assurance Focus: Relentless commitment to identifying and resolving system issues
• Excellent communication for vendor collaboration and stakeholder reporting
• Problem-solving expertise with systematic troubleshooting approach
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Repair and maintain rubber compression and injection tooling
Work with CNC and manual machines to design, manufacture and test new tooling and jigs
Work out appropriate fixtures and work holding to complete tasks efficiently
Advise and help with other engineering based tasks throughout the company
Training:
You will attend the Shrewsbury College, London Rd Campus, for your taught input and the remainder of the working week will be based within the workplace setting
Training Outcome:
We would hope, on completion of your apprenticeship, to offer you a full time role as a Toolmaker / Engineer
Employer Description:DKl are a Rubber and plastic moulding company supplying products into various industries including; Dairy, Automotive, Defence, Scuba Diving, Telecommunications .Working Hours :Monday - Thursday, 6.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness,Site Safety Awareness....Read more...
Test Engineer - Power Electronics - Aargau, SwitzerlandMandatory Skillset: PCB, Testing, Electronics
Our Client:Is a pioneering family-owned Swiss company specialising in power electronics that designs, manufactures, and supplies high-power RF amplifiers and transmitters for various industries, including broadcasting, telecommunications, military and defence, and scientific research.
Job Summary:We are seeking a skilled Test Engineer to join our client's team, who is responsible for developing test requirements, creating test instructions, and testing PCBs, assemblies, and systems. The ideal candidate will have a strong background in electronics and measurement technology, with practical experience in handling measuring equipment and a good understanding of radio frequency and power engineering.
Main Responsabilities:
Development of test requirements and new test methods in collaboration with the development department
Creation of test instructions and test reports
Testing, repairing (requires e.g. soldering skills) and commissioning of PCB’s, assemblies and systems as well as participation in tests in the test field
Checking production orders and goods receipt material according to quality characteristics
Perform factory inspections with customers
Management of measuring equipment storage
Construction of test facilities for the rationalization of test procedures
Required Competencies:
Completed technical training in the direction of electronics/measurement technology, technician school, an advantage
Practical experience in handling measuring equipment
Knowledge of radio frequency and power engineering is an advantage
Excellent knowledge of German and English
Positive attitude to work
Reliable team player with a pronounced quality awareness
Enjoy working independently
Benefits:
Competitive salary and benefits package – Up to CHF 110k
Opportunity to work on exciting and challenging projects
Collaborative and dynamic work environment
Professional development and training opportunities
Comprehensive benefits package, including health insurance, retirement plan, and more
Flexible working hours and remote work options
30 Days Annual Leave
Location: Aargau, Baden, SwitzerlandSalary: CHF 80-110k + Bonus Benefits
Tech Stack: PCB, Testing & Electronics
Applicants for the Test Engineer position must be based in Switzerland
NOIRSWITZERLANDRECNOIREUROPERECNOIREURNET
NC/TC/TESARG80110....Read more...
Electrical Engineer/Designer - Power Electronics - Aargau, SwitzerlandMandatory Skillset: Zuken E3 or E-PLAN P8
Our Client:Is a pioneering family-owned Swiss company specialising in power electronics that designs, manufactures, and supplies high-power RF amplifiers and transmitters for various industries, including broadcasting, telecommunications, military and defence, and scientific research.
Job Summary:We seek an experienced Electrical Design Engineer or Elektroplaner with Zuken E3 or E-Plan expertise to join our team. The successful candidate will be responsible for developing schematic drawings and Bills of Materials (BOMs) for complete systems. This role's primary focus will be creating high-quality schematic drawings and BOMs with a good understanding of the Low Voltage Directive.
Requirements:
Higher Technical School Qualification or Apprenticeship in Electrical Engineering
4+ years of experience in electrical design engineering
Strong understanding of electrical design principles, including circuit analysis and design
Proficiency in Zuken E3 or E-PLAN, with expertise in creating schematic drawings and BOMs
Knowledge of the Low Voltage Directive and relevant electrical safety standards
Excellent communication and collaboration skills
Ability to work independently and as part of a team
Strong problem-solving and analytical skills
Familiarity with design automation tools and methodologies
Nice to Have:
Bachelor's or Master's degree in Electrical Engineering or a related field
Experience with PCB design and layout
Knowledge of electrical testing and validation procedures
Familiarity with industry-standard design tools and software
Certification in electrical engineering or a related field
Benefits:
Competitive salary and benefits package – Up to CHF 120k
Opportunity to work on exciting and challenging projects
Collaborative and dynamic work environment
Professional development and training opportunities
Comprehensive benefits package, including health insurance, retirement plan, and more
Flexible working hours and remote work options
30 Days Annual Leave
Location: Aargau, Baden, SwitzerlandSalary: CHF 100 -130k + Bonus Benefits
Tech Stack: Zuken E3, E-PLAN, PCB
Applicants for the Senior Software Engineer position must be based in Switzerland
NOIRSWITZERLANDRECNOIREUROPERECNOIREURNET
NC/TC/EDARG100120....Read more...
Embedded Hardware Engineer - Power Electronics - Aargau, SwitzerlandMandatory Skillset: FPGA/VHDL, Java or C/C++Nice to have's: Python, Siemens PLC, Maven/Ant, SQL Server, Linux, Docker, GIT, Jenkins, Sonatype Nexus
Our Client:Is a pioneering, family-owned Swiss company specialising in power electronics that designs, manufactures, and supplies high-power RF amplifiers and transmitters for various industries, including broadcasting, telecommunications, military and defence, and scientific research.
Job Summary:We seek a highly skilled Embedded Hardware Developer with a background in Electronic Engineering and experience in FPGA/VHDL to join our client's team. As an Embedded Hardware Developer, you will design, develop, and maintain simulated signal-processing systems, combining C++, Java or Python with FPGA/VHDL.
Your Tasks:
Development and simulation of complex signal processing systems
Design and verification of simulated signal processing system with hardware (mainly FPGA/ VHDL)
Design and development of PCB for control systems
Maintenance and further development of the internal firmware environment and hardware
Commissioning and tests of control systems
Required Skills:
Master’s or Bachelor’s degree in electrical science or similar education
Experience in signal processing, FPGA designs and VHDL programming
Experience in PCB development for control systems
Knowledge of component-oriented design with JAVA OSGI/RCP, with SPS programming (Siemens) and with Python as a plus
Alternatively, strong C++ skills are welcome
Good language skills in English and German (both spoken and written)
Positive work attitude. Collaborative team player with excellent communication skills to support team members
Ability to work in interdisciplinary teams
Benefits:
CHF 100 -130k + Bonus Benefits
Opportunity to work on exciting projects
Collaborative and dynamic international team environment
Remote work options with flexible working hours
Professional development opportunities and mentorship
Comprehensive benefits package, including health insurance, retirement plan, and more
Access to cutting-edge technologies and tools
Recognition and rewards for outstanding performance
30 Days Annual Leave
Location: Aargau, Baden, Switzerland (Remote)Salary: CHF 100 -130k + Bonus Benefits
Mandatory Skillset: FPGA/VHDL, Java or C/C++Nice to have's: Python, Siemens PLC, Maven/Ant, SQL Server, Linux, Docker, GIT, Jenkins, Sonatype Nexus
Applicants for the Senior Software Engineer position must be based in Switzerland
NOIRSWITZERLANDRECNOIREUROPERECNOIREURNET
NC/TC/ARG100130....Read more...
First response for support calls
Grading calls for impact and urgency
Gaining additional information to assist the engineer
Leading to 365 admin (password changes, new user additions, offboarding)
1st line support for common 365 faults
New builds for customer devices as per build sheet
Re-Builds of devices when returned, replaced etc.
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
CompTIA A+
CompTIA Cloud Essentials+
BCS Level 3 Award in IT Service Management & Business Processes
Key areas covered are:
Support Technician:
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades
Training Outcome:The role offers a permanent role upon completion of the apprenticeship depending on performance.Employer Description:We're Integral IT: a professional, super-reliable and always-honest IT support company based in Yorkshire. With over ten years of experience, we're great at providing a stunningly fast response to all our clients, whenever they need IT support.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Creative,Good timekeeping,Good telephone skills,Eligible to work in the UK,Dedicated....Read more...
A First Line Support IT Engineer is responsible for providing the first level of technical support to end-users. This role involves troubleshooting and resolving IT issues, escalating complex problems to higher-level support, and ensuring that service requests are addressed promptly and effectively. The engineer serves as the initial point of contact for IT-related inquiries and works to maintain a high level of customer satisfaction.
User Support: Respond to user inquiries via phone, email, or ticketing system. Provide assistance with hardware, software, and network-related issues.
Issue Diagnosis: Diagnose technical problems by gathering information from users, identifying the root cause of the issue, and determining appropriate solutions.
Problem Resolution: Resolve issues related to desktop and laptop computers, operating systems, software applications, printers, and peripheral devices.
Incident Management: Log incidents and service requests accurately in the IT service management system. Track and monitor progress to ensure timely resolution.
Escalation: Escalate unresolved or complex issues to 2nd Line Support or other relevant IT teams, providing detailed documentation of the issue and troubleshooting steps taken.
Remote Support: Provide remote support to users in different locations using remote desktop tools.
User Training: Educate users on best practices and provide guidance on software and hardware usage to prevent recurring issues.
System Monitoring: Monitor systems and networks for potential issues, perform routine maintenance tasks, and ensure systems are running efficiently.
Documentation: Create and update technical documentation, including user guides, knowledge base articles, and support procedures.
Key Qualities & Skills:
Technical Proficiency: Strong knowledge of Windows and Mac operating systems, Microsoft Office Suite, and common business applications.
Troubleshooting Skills: Ability to diagnose and resolve basic technical issues, both hardware and software-related.
Communication Skills: Excellent verbal and written communication skills. Ability to explain technical concepts to non- technical users.
Customer Service: Strong customer service orientation with the ability to manage user expectations and deliver high- quality support.
Time Management: Ability to manage multiple tasks simultaneously and prioritise work effectively in a fast-paced environment.
Team Collaboration: Work effectively as part of a team and collaborate with other IT staff to resolve issues and improve support processes.
Problem-Solving: Analytical mindset with strong problem-solving skills and attention to detail.
Desired Skills / Qualities:
Ability to lift and carry computer equipment, perform desk-side support, and sit for extended periods while working on a computer.
Curious and eager to learn new technologies.
Problem-solving mindset.
Reliable and punctual.
Strong attention to detail.
Patient and methodical approach to tasks.
Good communicator (able to explain technical concepts simply).
Adaptable and open to feedback.
Proactive and willing to take initiative.
Team player who enjoys collaborating with others.
Organised and able to manage time effectively.
Training:Information Communications Technician Level 3 (A level) Apprenticeship Standard:
The instructor leads a live online training session so you can learn at your own pace and in the comfort of your own home or office.
A full training schedule is provided upon a confirmed start date, however training is typical 1 day per week.
You will be working towards Information Communications Technician Level 3 qualification.
Training Covered:
CompTIA A+
AZ-900
Training Outcome:This apprenticeship can lead to a full-time position and scope for further training and qualifications if applicable.Employer Description:LM Global are a UK based Telecoms and Connectivity provider working with National and International clients, supplying and managing solutions for our business clients.
Independent providers offering commercially competitive and non-biased, solutions for businesses around the world. Our philosophy is simple, we provide unrivalled attention to detail and client support at the most cost-effective prices. With a combined experience of 125+ years within the Telecommunications industry, our team are world class for support and advice.Working Hours :Monday - Friday 9am-5pm. May require occasional evening or weekend work for maintenance or urgent support needs.
You'll be based in an office environment with potential for remote work after successfully passing your probationary period.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
At Optionbox, we provide comprehensive IT services to a wide variety of customers, from sole traders to organizations with up to 300 users. We pride ourselves on delivering responsive, high-quality support across Microsoft 365 environments, on-premises and hybrid Active Directory setups, and full network installations. Our growing team values initiative, curiosity, and a customer-first mindset.
Position Summary:
We are looking for a passionate and eager-to-learn Junior IT Engineer to join our team in an apprenticeship or entry-level capacity. You don’t need a solid foundation of professional experience, but you must demonstrate a genuine enthusiasm for information technology — whether you’ve built your own PC, helped friends or family with IT issues, tinkered with networks, or explored IT projects in your own time.
You will work alongside senior engineers to gain hands-on experience supporting our diverse customer base, which ranges from single-person businesses to organizations with 300 users. You’ll help deliver IT support and services including Microsoft 365 administration, on-premises and hybrid Active Directory environments, network installations, and more.
Desirable (not required):
Any prior hands-on IT experience through work, internships, volunteering, or personal projects.
Relevant IT studies or certifications (e.g., GCSEs, college-level IT courses, CompTIA IT Fundamentals).
What We Offer:
A supportive and experienced team ready to help you grow your skills.
Structured on-the-job training with opportunities to progress toward certifications.
Diverse, hands-on experience working with modern cloud and on-premises technologies.
Competitive apprenticeship salary and benefits package.
Opportunities for a permanent role and career development upon successful completion of the apprenticeship.
Your duties and responsibilities in this role will consist of:
Key Responsibilities:
Learn to administer and support Microsoft 365 and Active Directory environments, including Exchange Online, SharePoint, Teams, and related services.
Help install and configure network equipment such as routers, switches, and wireless access points.
Provide first-line IT support, escalating issues as needed to senior team members.
Assist with telephony systems and broadband installations for clients.
Accurately document solutions, configurations, and procedures.
Deliver excellent customer service to a wide range of clients, from sole traders to larger organisations.
Take part in ongoing training and learning to develop your IT skills.
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades
Network Technician
Installation and commission of networks
Maintenance or repair of network equipment
Installation, configuration or maintenance task on either ICT related hardware or software
Digital Communications Technician
Installation and commission of telecoms networks
Maintenance or repair of telecoms network equipment
Installation, configuration or maintenance task on either ICT related hardware or software
Training Outcome:Full time job at the end of the end of the apprenticeship with a clear and negotiable 5-year progression plan for moving up within the company.Employer Description:We’re Optionbox — an IT managed services provider based in Leeds, supporting businesses across Yorkshire with everything from broadband and phones to full IT solutions. We’re a friendly, down-to-earth team that prides itself on great customer service — in fact, our engineers answer calls in just 8 seconds on average!
We also care a lot about the planet. For every subscription, we plant a tree, and we help our clients make greener choices by recommending energy-efficient tech, offering tips to reduce their carbon footprint, and sharing useful advice in our sustainability newsletter.
At Optionbox, we combine technical know-how with a people-first approach. It’s a great place to learn, grow, and start your career in tech.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Passion for IT,IT support skills,Eagerness to learn,uUderstanding of IT concepts,Punctual and reliable,Professional and courteous,Takes ownership,Adaptable....Read more...
