Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
Technical Services Lead – Automotive Aftermarket
Ideal backgrounds: Senior Technical Advisor, Technical Support Lead, Product Data Specialist, Catalogue Manager, Technical Support Team Leader (Automotive Aftermarket)
A superb opportunity for an experienced automotive aftermarket technical specialist to step into a broader role supporting and guiding a small technical team within a respected aftermarket brand. This position blends deep product and application knowledge with cataloguing accuracy, range management, and cross‑functional collaboration — ideal for someone who already understands the aftermarket ecosystem and is ready to progress.
You’ll be central to maintaining accurate product and application data, supporting complex technical enquiries, and ensuring the integrity of cataloguing across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a technically robust, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for an aftermarket technical specialist
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth.
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience — ideally from a parts manufacturer, supplier, motor factor, or technical support environment
Strong understanding of product application data, cataloguing standards, TecDoc, MAM, Autocat or similar systems
Hands‑on knowledge of ignition, engine management or electronic components
Experience analysing technical enquiries, warranty trends or product performance data
Excellent attention to detail with a structured, methodical approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes, quality control and product validation
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage, ensuring catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns, identifying root causes
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Technical Services Lead position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KBA – Technical Services Lead – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
Technical Services Lead – Automotive Aftermarket
Ideal backgrounds: Senior Technical Advisor, Technical Support Lead, Product Data Specialist, Catalogue Manager, Technical Support Team Leader (Automotive Aftermarket)
A superb opportunity for an experienced automotive aftermarket technical specialist to step into a broader role supporting and guiding a small technical team within a respected aftermarket brand. This position blends deep product and application knowledge with cataloguing accuracy, range management, and cross‑functional collaboration — ideal for someone who already understands the aftermarket ecosystem and is ready to progress.
You’ll be central to maintaining accurate product and application data, supporting complex technical enquiries, and ensuring the integrity of cataloguing across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a technically robust, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for an aftermarket technical specialist
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth.
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience — ideally from a parts manufacturer, supplier, motor factor, or technical support environment
Strong understanding of product application data, cataloguing standards, TecDoc, MAM, Autocat or similar systems
Hands‑on knowledge of ignition, engine management or electronic components
Experience analysing technical enquiries, warranty trends or product performance data
Excellent attention to detail with a structured, methodical approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes, quality control and product validation
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage, ensuring catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns, identifying root causes
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Technical Services Lead position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KBA – Technical Services Lead – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
Technical Services Lead – Automotive Aftermarket
Ideal backgrounds: Senior Technical Advisor, Technical Support Lead, Product Data Specialist, Catalogue Manager, Technical Support Team Leader (Automotive Aftermarket)
A superb opportunity for an experienced automotive aftermarket technical specialist to step into a broader role supporting and guiding a small technical team within a respected aftermarket brand. This position blends deep product and application knowledge with cataloguing accuracy, range management, and cross‑functional collaboration — ideal for someone who already understands the aftermarket ecosystem and is ready to progress.
You’ll be central to maintaining accurate product and application data, supporting complex technical enquiries, and ensuring the integrity of cataloguing across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a technically robust, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for an aftermarket technical specialist
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth.
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience — ideally from a parts manufacturer, supplier, motor factor, or technical support environment
Strong understanding of product application data, cataloguing standards, TecDoc, MAM, Autocat or similar systems
Hands‑on knowledge of ignition, engine management or electronic components
Experience analysing technical enquiries, warranty trends or product performance data
Excellent attention to detail with a structured, methodical approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes, quality control and product validation
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage, ensuring catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns, identifying root causes
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Technical Services Lead position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KBA – Technical Services Lead – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
An opportunity has arisen for a Technical Sales Engineer to join a specialist distributor and manufacturer of high-reliability electronic components serving aerospace, defence, space, rail, industrial and other harsh-environment markets.
The organisation provides a broad portfolio of passive, interconnect, electromechanical, magnetic, power and semiconductor technologies, supporting customers throughout the product development lifecycle. Combining in-house manufacturing capabilities with technical expertise and strong supplier partnerships, the company delivers tailored component solutions into some of the most demanding engineering applications.
This is a customer-facing technical sales role focused on supporting design-in activity, developing new business opportunities and providing technical guidance to engineering and procurement teams. The successful candidate will act as a key technical resource for customers and internal stakeholders, helping to identify opportunities, support component selection and drive long-term business growth through a consultative approach.
This role would suit an engineer or technical sales professional with experience of electronic components who enjoys building customer relationships and supporting complex engineering applications.
Main Responsibilities of the Technical Sales Engineer (UK – Remote):
Provide technical and commercial support to customers across the UK
Act as a technical resource for both internal and external sales teams
Support customer design activity, qualification projects and design-in opportunities
Attend customer meetings, site visits, exhibitions and supplier visits as required
Provide application-level guidance and support component selection activities
Identify and develop new business opportunities across existing and prospective accounts
Support strategic supplier growth initiatives and business development plans
Work closely with internal sales, product management, quality and engineering teams to coordinate customer support
Support supplier presentations, technical training sessions and joint customer visits
Maintain accurate records of opportunities, forecasts, customer visits and project activity
Provide market intelligence relating to customer requirements, emerging technologies and competitor activity
Requirements of the Technical Sales Engineer (UK – Remote):
Proven experience within technical sales, applications engineering, field sales engineering or product specialist roles within the electronic components industry
Strong technical understanding of electronic and/or electromechanical components and their applications
Experience supporting customer design activity and technical opportunity development
Ability to communicate effectively with engineering, procurement and commercial stakeholders
Commercial awareness with the ability to identify opportunities and support opportunity conversion
Ability to work independently whilst collaborating effectively across wider teams
Full UK driving licence and willingness to travel regularly throughout the UK
Experience supporting customers within aerospace, defence, space, rail, industrial or other high-reliability sectors
Experience with one or more of the following technology areas:
Passive components including capacitors and resistors
Magnetics including inductors, transformers and ferrite components
Power conversion products and power supplies
Electromechanical components including circuit protection and switching products
EMC and filtering technologies
RF and microwave components
Sensors and sensing technologies
Semiconductor devices and timing products
Desirable:
Degree qualified in Electrical Engineering, Electronic Engineering or a related discipline
Experience working with high-reliability, aerospace or defence-qualified components
Understanding of aerospace, defence or space supply chains
Experience working with manufacturer and supplier networks
Existing relationships with aerospace, defence or industrial OEMs
Experience supporting harsh-environment or mission-critical applications
To apply for this Technical Sales Engineer role, please send your CV to Kishan Chandarana: kchandarana@redlinegroup.Com
01582 878 830....Read more...
We are partnered with a specialist technology company in Champaign, Illinois, developing infrastructure and processing products used across broadcast, live production, and media environments worldwide.
Due to continued growth, they are looking for a Broadcast Support Engineer to join their customer support team, acting as a key technical contact for customers and helping to resolve complex product and system issues across a range of broadcast technologies.
In this Broadcast Support Engineer role, you will:
Support customers with product setup, configuration, troubleshooting, and technical enquiries
Investigate and diagnose hardware, software, networking, and system-level issues through to resolution
Create technical documentation, knowledge base articles, and support materials to improve future issue resolution
Escalate more complex technical problems where required, while maintaining ownership of customer issues
The ideal Broadcast Support Engineer will have:
Experience supporting broadcast, media, live production, or video technology systems
Strong troubleshooting and fault-finding skills across hardware, software, and networked environments
An understanding of broadcast workflows, signal processing, video transport, or IP-based media systems
Experience working directly with customers in a technical support, applications, or engineering capacity
This is an excellent opportunity to join a leading broadcast company, where you will work closely with both customers and engineering teams while gaining exposure to a wide range of specialist technologies.
If you're interested in this Broadcast Support Engineer role in Champaign, Illinois, apply now or contact Ed at efrost@redlinegroup.Com for more information.....Read more...
Optical Customer Technical Support Advisor – Milton KeynesFull Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor/lab while keeping you close to the technical side of optics, this could be a strong next step.
Apply NowTo apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Cyber Security Consultant / Security Architect Salary: Up to £90,000 Location: MOD Corsham Working pattern: 5 days per week on site Clearance: Current SC clearance or DV clearance preferred
We are hiring for a Cyber Security Consultant with a strong Security Architecture background to support MOD and public sector environments across secure design, cyber assurance, risk management and technical security architecture.
This is not a pure GRC role. We need someone who can understand technical systems, review architecture, identify security risks, advise on controls and produce clear assurance documentation.
You will be working closely with technical teams, delivery teams, suppliers and senior stakeholders to support secure system design and ensure security requirements are properly understood and implemented.
Responsibilities
Review technical architectures and advise on security risks, controls and design improvements.
Support Secure by Design activity across complex MOD and public sector programmes.
Produce security architecture documentation, risk assessments, assurance plans and security management artefacts.
Assess security controls across cloud, infrastructure, networks, identity, applications and data.
Translate technical security risks into clear advice for technical and non-technical stakeholders.
Support security cases, risk treatment plans and accreditation-style documentation.
Review vulnerability assessment, penetration test and supplier assurance outputs.
Support alignment with ISO 27001, NIST, CAF, GovAssure, Secure by Design and HMG / MOD assurance expectations.
Requirements
Strong background in Security Architecture, Cyber Security Consultancy, Security Assurance or Secure Design.
Experience in MOD, defence, government, public sector, CNI or another highly regulated environment.
Good understanding of secure architecture principles across infrastructure, cloud, networks, identity, applications and data.
Experience producing security documentation for complex technical environments.
Ability to review technical designs and explain cyber risk clearly.
Strong stakeholder management skills.
Comfortable working 5 days per week on site at MOD Corsham.
Current SC clearance or DV clearance MANDATORY.
Useful certifications
CISSP, CISM, CISA, CCP, TOGAF, ISO 27001, CCSP, Azure Security or AWS Security.
Benefits
Salary up to £90,000
Annual salary reviews
Discretionary consultant bonus scheme
Company pension
Private healthcare including dental and optical for you and your family
25 days holiday, increasing with service
Life assurance and income protection
Employee Assistance Programme and wellbeing support
Time off for Armed Forces Reservists
Long service recognition
Referral scheme
Company social events
....Read more...
An exciting opportunity has arisen to start your career as a Junior Technical Sales Engineer with a leading UK-based electromechanical products provider based in Essex. Supplying to the Aerospace, Defence, Communications, Rail, and Industrial sectors, they operate within an engineering-led, ISO9001:2015-certified environment focused on delivering complete customer solutions.
This Essex based training role is perfect for someone eager to develop a career in technical sales. You’ll learn how to manage customer relationships, understand technical specifications, and support the sales process under the guidance of experienced engineers.
Key Responsibilities of the Junior Technical Sales Engineer:
Support customer enquiries, quotations, and proposals.
Learn to interpret technical datasheets and product specifications.
Assist with product demonstrations and presentations.
Maintain CRM records and track the sales pipeline.
Conduct market research and qualify opportunities.
Shadow senior engineers on client calls and visits.
Skills & Experience
Provable experience in sales, engineering, or technical support (graduates welcome).
Interest in electromechanical systems or engineering solutions.
Strong communication, numeracy, and problem-solving skills.
Proficient in Microsoft Office, especially Excel.
Desirable
Degree or HND/HNC in Engineering, Electronics, or related field.
Awareness of industrial, defence, or manufacturing sectors.
Personal Attributes
Enthusiastic and eager to learn.
Customer-focused, organised, and proactive.
A collaborative team player with attention to detail.
Training & Development
Mentoring from senior sales staff.
Product and manufacturer training.
Clear progression to Technical Sales Engineer or Account Manager roles
If you would like to know more about this Junior Technical Sales Engineer opportunity based in Essex, please send over an email with your cv to nking@redlinegroup.Com or call 01582 878839....Read more...
We are currently recruiting for an experienced Senior Technical Designer in London, to join a creative fabrication and design studio specialising in brand experiences, bespoke installations, and high-quality retail and exhibition environments.
The studio delivers design-led projects ranging from one-off experiential pieces through to large-scale commercial fit-outs, combining craftsmanship, innovation, and sustainable production methods.This is a highly technical and hands-on design role, suited to an individual with strong CAD capability and a solid understanding of fabrication, materials, and real-world manufacturing processes. You will be responsible for developing concepts through to detailed technical design and supporting projects through prototyping, production, and installation stages.
Key Responsibilities:
Develop concepts through to detailed technical design, CAD modelling, and manufacture-ready drawing packs
Collaborate with design, project management, and fabrication teams to ensure technical and creative alignment
Produce accurate 3D models and technical drawings for fabrication and production teams
Support prototyping, testing, and refinement of live projects through to final build
Attend site surveys and support installation phases when required
Provide technical project support across multiple live projects simultaneously
Liaise with internal teams and clients to clearly communicate design intent and technical solutions
Support and mentor junior designers within the studio environment
Promote best practice in health & safety and sustainable production methods
Skills and Requirements:
Strong experience in SolidWorks and CAD-based design environments
Good knowledge of fabrication processes, tooling, machining, and material selection
Understanding of production workflows within fabrication, exhibition, retail, or experiential environments
Experience interpreting and developing technical packs from concept or external design sources
Good understanding of Health & Safety within workshop and installation environments
Exposure to sustainable materials and environmentally conscious production methods
Experience with Adobe Creative Suite and 3D software (Cinema 4D / KeyShot desirable)
Strong communicator with a proactive, detail-focused approach
Comfortable working in a fast-paced, multi-project studio environment
If interested, please get in touch with Neil, or contact the office on 0203 008 5212. Alternatively, click Apply to forward an up-to-date copy of your CV.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer, and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of gender, race, age, sexual orientation, religion, or belief.
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JOB DESCRIPTION
ROLE PURPOSE
Under the direction of the Senior Product Support Specialist , the Product Support Specialist delivers product support, resolves lower-level technical inquiries, and owns the accuracy of order entry, supporting Distributor Partners and Territory Managers. The Product Support Specialist owns the overall customer experiential journey.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure accurate and prompt resolution of customer issues by phone, email and chat; escalating concerns internally as required
Provide pricing, technical, and lead time information to support the Territory Managers
Serve as a subject matter expert by providing product recommendations and support to internal and external customers
Use Salesforce CRM and other software tools to document and manage customer needs and concerns
Maintain ownership and accountability for accurate order processing and order management
Validate inventory in LN to ensure accurate lead times and ship dates
Participate in cross-training to provide coverage across all Product Support Specialist in the team
SKILLS
Customer-focused mindset with a commitment to responsive, high-quality support
Strong technical aptitude with the ability to understand and apply product specifications according to application requirements
Extensive communication skills, with the ability to clearly convey technical and pricing information to internal teams and customers
Proficiency in ERP order entry and CRM systems with a high level of accuracy and attention to detail
Ability to interpret inventory data to support accurate lead times, pricing, and customer commitments
Effective problem-solving skills with the ability to diagnose and resolve technical product inquiries
Ability to manage multiple priorities while maintaining accuracy in a fast-paced, deadline-driven environment
Strong collaboration skills to effectively support Territory Managers and cross-functional teams
Working knowledge of industrial products, engineered materials, or construction-related applications preferred
WILLS
Demonstrate professionalism, accountability, and integrity in all interactions and responsibilities
Maintain punctuality and reliability to support consistent team and operational performance
Adapt effectively to changing priorities and maintain composure in a fast-paced, dynamic environment
Adhere to all Fibergrate Composite Structures policies, procedures, and operational standards
Build and maintain productive, collaborative working relationships across teams and function
QUALIFICATIONS
An associate degree or higher is preferred.
Experience with industrial or commercial building materials, engineered products, or similar technical product lines is preferred
Technical and mechanical aptitude in diagnosing and resolving product performance issuesApply for this ad Online!....Read more...
Provide first-line technical support to internal users via phone, email, and in person
Assist in diagnosing and resolving hardware, software, and network issues
Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices
Support users with basic IT tasks such as password resets, software installations, and user account management
Document technical issues and resolutions accurately using our ticketing system
Help maintain inventory records for IT equipment and software licences
Follow company IT policies, data protection, and cybersecurity best practices
Support the IT team with ongoing projects and system upgrades
Adhering to the systems and processes as stipulated by the Company
Responding to customers’ requests and enquiries through Company approved communication and collaboration systems
Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service
Reviewing appropriate operational procedures, documentation, and management guides with a view to business improvement and operational efficiency
Tracking the latest IT security innovations and keeping abreast of the latest cybersecurity technologies
May participate in the implementation of approved technical solutions
To keep abreast of technical developments of operational & technical importance to the business and customers
Provide technical support and assistance to end-users regarding Microsoft 365 and Azure
Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues
Troubleshoot and resolve technical problems in a timely manner
Install, configure, and maintain computer systems and software
Respond to help desk tickets and provide remote support to users
Training:Information Communications Technician Level 3.
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt, we usually know what we’re talking about!
Based in South of Manchester, our team works remotely – connected, of course, by the latest tech! As a mix of commercially-minded techies, we help advise on the best approach to suit your individual business needs.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience....Read more...
ROLE OVERVIEW
We are currently looking for an LCMS Technical Sales Specialist to join a leading provider of analytical instrumentation based in the UK. This role will cover the Central West of the UK.
This is an exciting opportunity for a technically skilled professional to contribute to the growth of our clients mass spectrometry business by delivering tailored solutions and exceptional customer support. The role offers a chance to work at the forefront of innovative technologies that support healthcare, environmental wellbeing, and scientific progress.
In this position, you will be actively involved in driving revenue through direct sales of LC-MS/MS, HRMS, and MALDI solutions, collaborating closely with internal teams, and providing vital technical expertise to customers. If you are passionate about analytical science and thrive in a dynamic, customer-focused environment, this could be the perfect next step for your career.
KEY DUTIES AND RESPONSIBILITIES
Your duties as the LCMS Technical Sales Specialist will be varied however the key duties and responsibilities are as follows:
Drive the growth of our clients mass spectrometry solutions by promoting and selling their range of instruments, achieving or exceeding sales targets.
Lead technical and commercial discussions with customers to evaluate their needs, recommend suitable solutions, and guide them through the sales process from initial contact to closure.
Collaborate with internal teams such as service, product specialists, and marketing to develop tailored business plans, deliver customer demonstrations, and support marketing initiatives.
Prepare and present technical proposals, application reports, and solution demonstrations to showcase the value of our clients technology and differentiate from competitors.
Provide ongoing customer support, application advice, and training to ensure optimal use of instruments and foster long-term relationships.
As the LCMS Technical Sales Specialist you will maintain accurate CRM records, support pipeline management, and contribute to market intelligence gathering.
ROLE REQUIREMENTS
To be successful in your application to this exciting role as the LCMS Technical Sales Specialist we are looking to identify the following on your profile and past history:
A Degree or higher level in scientific disciplines such as chemistry, analytical chemistry, pharmacy, biochemistry, or a related field.
Proven technical knowledge and practical experience in solution selling, with a strong background in LC-MS systems and mass spectrometry applications.
Hands-on laboratory experience with chromatography and mass spectrometry techniques.
A solid understanding of mass spectrometry and chromatography theory, with familiarity with software systems and the ability to learn new systems quickly.
Willingness to travel regularly within the territory and occasional international travel for training and conferences.
WHATS IN IT FOR YOU?
Joining our client means becoming part of a forward-thinking, innovative organization dedicated to scientific excellence. Benefits include a competitive salary package with on-target earnings, a company vehicle, structured ongoing training, private healthcare, pension scheme, generous annual leave, and a supportive work environment focused on professional development and career progression.
Key Words: sales / mass spectrometry / LC-MS/MS / HRMS / MALDI / technical support / customer engagement / solutions-selling / laboratory techniques / scientific knowledge / territory management
"Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the STEM sectors, combining recruitment expertise with scientific knowledge to help you advance your career".....Read more...
We are seeking a proactive and hands-on Application Technician to join our Engineering team. This is an exciting opportunity for someone who has experience in manufacturing processes who enjoys working on new product development, process improvement, and technical support.
Working closely with engineers, product management, and manufacturing partners, you'll play a key role in developing, testing, validating, and documenting fibre optic solutions while supporting customers throughout the product lifecycle.
This role also offers the opportunity to travel across Europe approximately once per month, providing on-site technical support, customer training, product qualifications, and assistance to manufacturing partners.
Key Responsibilities for this Application Technician job based In Basingstoke.
As an Application Technician, you will:
Support engineers with the development, assembly, testing, and validation of new fibre optic products and processes.
Produce and maintain Engineering Termination Procedures (ETPs), technical documentation, and instructional videos.
Build proof-of-concept prototypes and assist with new product introductions.
Perform fibre optic connector and cable assembly, including fibre stripping, ribbonising, cleaving, crimping, fusion splicing, polishing, testing, and connector inspection.
Analyse test data and validate fibre system performance using established procedures.
Assist with Design of Experiments (DOE), process verification, troubleshooting, and continuous improvement initiatives.
Work with contract manufacturers by providing technical training, remote support via video and telephone, and assisting with product qualifications and trials.
Travel to customer and manufacturing partner sites across Europe approximately once a month to deliver technical support, conduct training, support product qualifications, and help resolve technical issues.
Support customer investigations, technical queries, and issue resolution.
Maintain a well-organised engineering training laboratory, ensuring equipment, materials, and documentation are accurately labelled and stored.
Interpret engineering drawings, assembly documentation, product specifications, and manufacturing instructions.
About You
We're looking for someone who is technically minded, organised, and enjoys solving problems. You'll be comfortable working independently while collaborating effectively with engineering and cross-functional teams.
Essential Skills & Experience
Experience working with fibre optic connectors (desirable), cables, assembly, and testing procedures.
Knowledge of fibre handling techniques including stripping, cleaving, splicing, polishing, crimping, and inspection.
Understanding of manufacturing documentation, engineering drawings, and product specifications.
Experience supporting manufacturing processes, process improvement, or troubleshooting activities.
Strong organisational skills with excellent attention to detail.
Good computer skills, including Microsoft Office.
Excellent written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced engineering environment.
Willingness and ability to travel within Europe approximately once per month.
A proactive, self-motivated approach with strong problem-solving abilities.
Desirable
Bachelor's degree in Engineering, Science, or another technical discipline, or equivalent practical experience.
Probable experience within optical fibre cable assembly or a related manufacturing environment.
Experience with statistical software and test equipment software.
Knowledge of Design of Experiments (DOE) and process validation.
3D CAD experience (SolidWorks preferred).
Spanish language skills.
Experience supporting customers or contract manufacturers.
What You'll Bring - You'll thrive in this role if you:
Enjoy finding practical solutions to technical challenges.
Take ownership of your work and continuously seek improvements.
Work collaboratively across departments.
Adapt quickly to changing priorities.
Have excellent mechanical dexterity and attention to detail.
Enjoy working with customers and are happy to travel internationally.
Are passionate about delivering high-quality products and customer support.
If you're looking to develop your engineering career within an innovative Basingstoke based technical environment where you'll work on cutting-edge fibre optic technology and have the opportunity to travel across Europe supporting customers and manufacturing partners, we'd love to hear from you.
Apply today to become part of a collaborative engineering team driving product innovation and continuous improvement. Please send your cv over to nking@redlinegroup.Com or call 01582 878839 for more information.....Read more...
This Technical Account Manager role provides the opportunity to work for a heavy manufacturing business influencing change by solving complex challenges. The Technical Account Manager will be offered a double figure pension contribution, private health care, 27 days annual leave and more.
As a Technical Account Manager, you'll become the trusted subject matter expert for customers across your designated region, playing a key role in delivering exceptional service, supporting product performance, and helping customers achieve their goals. This is an exciting opportunity to work at the heart of the business, connecting customers with commercial teams, manufacturing operations, and research & development specialists.
What You'll Be Doing as the Technical Account Manager;
Act as the primary contact for customers within your region.
Provide expert advice on existing products, product performance, and solutions.
Support new product development initiatives and customer projects.
Investigate enquiries and collaborate with internal teams to deliver effective solutions.
Translate customer requirements into clear actions for manufacturing, operations, and innovation departments.
Lead complaint investigations and support corrective and preventative actions.
Travel nationally and internationally to meet customers and strengthen relationships.
We're seeking a motivated and customer-focused Technical Account Manager who thrives in a collaborative environment and enjoys solving challenges. It would be beneficial for the successful candidate to have a degree, HNC or HND in a Scientific, Engineering, Materials or related discipline. Experience working to Quality Management Systems would also be of interest, specifically ISO9001, or alternatively IATF 16949.
Additional benefits of the Technical Account Manager include Life Assurance, Comprehensive company sick pay scheme, Employee assistance programme, ongoing training, development and career progression opportunities.
Apply for this Technical Account Manager role today for further information.....Read more...
We are seeking an experienced Senior Embedded Firmware Engineer (Technical Lead) to join a fast-growing, innovative organisation, who are based in Whiteley, Fareham at the forefront of semiconductor technology, embedded systems, and capacitive touch solutions.
This is an exciting opportunity to lead the design and development of firmware and advanced touch algorithms used in next-generation consumer electronics. You will play a key role in shaping technical direction, mentoring engineers, and delivering high-quality embedded software solutions across the full development lifecycle.
Key Responsibilities for this Senior Embedded Firmware Engineer (Technical Lead) position in Whiteley, Fareham
Technical Leadership & Project Delivery
Lead end-to-end development of embedded software and capacitive sensing algorithms
Define and drive software architecture and firmware design decisions
Manage project delivery, ensuring timelines, quality, and customer expectations are met
Mentor and support junior and mid-level engineers
Facilitate Agile/SCRUM processes including sprint planning and retrospectives
Collaborate with cross-functional teams including IC design, hardware, and applications
Identify and manage technical risks, dependencies, and trade-offs
Act as a technical interface with customers, supporting system integration
Technical Development
Develop firmware using Embedded C and Assembler
Perform model-based design using Python, MATLAB, or similar tools
Design, simulate, and optimise touch sensing and signal processing algorithms
Develop and debug low-level drivers for MCU peripherals
Support integration with customer hardware and operating systems
Work within a continuous delivery environment for consumer electronics
Skills & Experience
Essential
BSc or BEng Electronics / Computer Science / Software Engineering (or similar relevant subject).
Extensive post-graduate experience in software/firmware engineering.
Provable experience in a functional leadership or technical lead role, leading project delivery and mentoring engineers.
Demonstrated experience delivering complex, cross-functional embedded software projects.
Strong commercial experience developing bare-metal embedded firmware in C, including direct interaction with MCU peripherals, registers, interrupts, memory, and hardware interfaces.
Hands-on experience developing and debugging low-level embedded drivers and firmware on microcontroller-based platforms
Proven experience integrating firmware with hardware, diagnosing hardware/software issues, and working with datasheets, schematics, and debugging tools.
Ability to interpret hardware specifications, datasheets, and system requirements to support firmware development and product integration.
Desirable
Experience with Python, MATLAB, or LabVIEW
Knowledge of Digital Signal Processing (DSP) or image processing
Familiarity with test-driven development (TDD) and behaviour-driven development (BDD)
Experience with defect tracking and task management tools
What’s on Offer
Hybrid working with modern office facilities
Private healthcare
Mental health and wellbeing support programmes
A collaborative, fast-paced engineering environment
Opportunities to work on cutting-edge embedded and touch technologies
A culture that encourages innovation, learning, and professional growth
Why Apply?
This is a unique opportunity to take on a technical leadership role in embedded software engineering, working on innovative products that push the boundaries of touch technology, AI data processing, and connected devices.
If you are passionate about firmware development, embedded systems, and leading high-performing engineering teams, we’d love to hear from you.
If you feel you are the right person for this Senior Embedded Firmware Engineer (Technical Lead) position in Whiteley, Fareham and would like to talk in more detail, please send over your updated cv to mbelmar@redlinegroup.Com or call 01582 898807 for more information.....Read more...
We are seeking an experienced Senior Product Assurance Manager to join a growing space technology organisation working on complex spacecraft and advanced mission programmes.
This role will play a key part in ensuring the quality, reliability, and compliance of spacecraft systems throughout the full development lifecycle. You will work closely with engineering teams, suppliers, and project stakeholders to manage assurance activities across hardware, software, manufacturing, testing, and integration.
As a senior member of the assurance team, you will take ownership of key product assurance activities, support continuous improvement initiatives, and provide guidance and mentoring to less experienced engineers.
Key Responsibilities
- Lead Product Assurance and Quality Assurance activities across spacecraft development projects.
- Develop and implement assurance plans, processes, and documentation to support mission success.
- Work with suppliers and subcontractors to assess quality approaches, conduct audits, and manage assurance activities.
- Review materials, parts, manufacturing processes, and technical documentation against project requirements.
- Support spacecraft integration, testing, inspections, and verification activities.
- Manage non-conformances, corrective actions, and root cause investigations.
- Maintain quality records and assurance data throughout project lifecycles.
- Support improvements to quality management processes and contribute to business development activities.
- Provide technical guidance, mentoring, and support to junior members of the assurance team.
Experience Required
- Minimum of 5 years experience in Product Assurance and/or Quality Assurance, ideally within the space or aerospace sectors.
- Strong understanding of product assurance principles, reliability, and quality management within complex engineering environments.
- Experience leading assurance activities across multidisciplinary engineering teams.
- Ability to influence engineering decisions and manage technical risk effectively.
- Strong problem-solving skills, with experience applying root cause analysis techniques such as 5 Why, Ishikawa, fault tree analysis, or 8D.
- Experience supporting customer or certification audits.
- Experience performing formal inspections and reviewing technical compliance.
- Ability to support testing campaigns and subsystem development activities.
- Excellent organisational skills with the ability to manage priorities, schedules, and changing requirements.
- Strong written and verbal communication skills, with the ability to present technical information clearly.
Desirable Experience
- QMS internal auditing experience or experience acting as a third-party reviewer.
- Experience with spacecraft ground segment assurance.
- Experience with software product assurance.
Benefits
- Hybrid and flexible working arrangements.
- Optional 9-day fortnight working pattern.
- 25 days holiday plus bank holidays, increasing with service.
- Life insurance and long-term sick pay.
- Private healthcare.
- Relocation support available.
- Modern office and specialist engineering facilities.
- Regular social and team events.
- Opportunity to work with talented teams delivering innovative space technology.
TT....Read more...
JOB DESCRIPTION
Title: Technical Service Engineer
Location: St. Louis, MO
Summary:
Carboline is seeking a Technical Service Engineer (all experience levels welcome) to provide hands-on technical support to both internal and external customers. In this role, you will partner closely with Sales, R&D, and Marketing to deliver product expertise, troubleshoot field challenges, and support overall business growth.
Minimum Requirements:
4-year technical degree or equivalent experience
Technical Service and/or coatings experience preferred
NACE CIP certification preferred (Level 2+ for advanced candidates) or ability to obtain
Strong problem-solving and customer-facing skills
Ability to travel up to 20% as needed
Physical Requirements:
Ability to lift up to 75 pounds
Exposure to chemicals including: amines, polyamides, isocyanates, epoxies, alkyds, acrylics, and inorganic compounds
Use of required personal protective equipment (PPE)
Must pass respirator medical evaluation and pulmonary function testing per OSHA requirements
Essential Functions:
Develop strong technical expertise in Carboline products, including performance, properties, and application methods
Assess product strengths and limitations to recommend effective solutions across applications
Represent Carboline in industry organizations (e.g., NACE/AMPP, SSPC) and stay current on industry trends
Support regional sales strategies and key initiatives, including TAM and Managed Services (advanced level)
Champion company safety, quality, and compliance standards
Sales & Technical Support:
Serve as a technical expert for assigned product lines, supporting sales efforts and customer engagements
Partner with Sales to deliver presentations, provide system recommendations, and support field opportunities
Train sales teams, customers, and specifiers on product performance and best practices
Collaborate with Sales, R&D, and Marketing on product development, improvements, and positioning
Problem Solving & Issue Resolution:
Troubleshoot product and application issues, partnering with Sales to investigate and resolve concerns
Document findings, communicate insights to internal stakeholders, and support corrective action
Conduct job site inspections as needed (level-dependent)
Track and drive timely resolution of technical service reports and open issues
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online!....Read more...
You will study towards a Construction Design and Build Technician Level 4 Apprenticeship, typically achieving an HNC or equivalent Level 4 qualification.
With the support of experienced designers and technical managers, you’ll:
Support the production and coordination of design and technical information
Assist with preparing and reviewing drawings, schedules and specifications
Help manage design information flow in line with project programmes
Support coordination between architectural, structural and building services design
Assist with design reviews, technical queries and change management
Learn how design risk, buildability and health & safety are managed through the design process
Support digital design processes, including use of CAD and BIM tools
Work closely with project, site and commercial teams to support efficient project delivery
Develop an understanding of how design supports quality, safety and programme outcomes
Training Outcome:A permanent position is available upon successful completion of the apprenticeship programme. Candidates are also encouraged to undertake a degree once qualified. Employer Description:Tilbury Douglas is a leading UK building, infrastructure, engineering and fit-out company. We deliver complex and high-quality projects across sectors including health, education, defence, justice, water, commercial and civic estate. Strong design coordination and technical information are critical to the successful delivery of our projects.Working Hours :Monday - Friday 8am - 4.30pm or 8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Supporting customer enquiries and quotation requests.
Reading customer specifications, drawings, schedules and briefs.
Helping prepare clear and accurate quotations.
Reviewing costs such as materials, labour, installation and subcontractor costs.
Supporting tender responses and proposal writing.
Working with the design team on technical solutions for customer requirements.
Looking at drawings, layouts and technical documents.
Discussing practical installation requirements and site constraints with colleagues.
Responding to customer enquiries professionally and promptly.
Updating CRM records and helping maintain the sales pipeline.
Following up quotations and sales opportunities.
Preparing customer communications, proposals and sales presentations.
Working with Business Development Managers to understand customers, sectors and accounts.
Building confidence in discussing technical solutions with customers and colleagues.
Taking part in mentoring, training and university study activities as part of the apprenticeship.
Training: By the end of year one, the apprentice should be able to support accurate quotations and understand how Safetell prices work.
By the end of year two, the apprentice should understand the design principles behind Safetell systems and be able to explain technical solutions clearly.
By the end of year three, the apprentice should be able to manage customer enquiries, support sales opportunities and demonstrate the commercial, technical and relationship skills needed to progress toward a Business Development Manager role.Training Outcome:By the end of year three, the apprentice should be able to manage customer enquiries, support sales opportunities and demonstrate the commercial, technical and relationship skills needed to progress toward a Business Development Manager role.Employer Description:Safetell designs, manufactures, installs and maintains physical security solutions that protect people, property and assets. Our work includes entrance control, security doors, screens, counters, cash and asset protection, automatic doors and bespoke security systems for organisations where safety, reliability and trust really matter.Working Hours :Monday - Friday, 9:00am - 5:00pm.Skills: Communication skills,Attention to detail,Problem solving skills,Number skills,Logical,Team working,Initiative....Read more...
What You’ll Be Doing - As a degree apprentice, you’ll have the exciting opportunity to work alongside our experienced technical team and dive into the world of food production and innovation. Key tasks include:
Own Specifications: Review and maintenance of product specifications, ensuring accuracy and compliance with customer and legal requirements
Support Product Launches: Check launch packs from NPD teams and ensure all technical details are correct
Manage Complaints: Investigate and trend internal and external complaints, reporting insights to the business
Approve Artwork: Be the first point of contact for technical approval of product labels
Monitor Quality: Maintain supplier risk assessments and nutritional information databases
Compile Reports: Prepare KPI reports and customer-specific documentation
Drive Compliance: Support audits and ensure adherence to food safety, health & safety, and ethical standards
Training:Food Industry Technical Professional (integrated degree) Level 6.Training Outcome:Progress into roles within Cranswick within technical or New product development. Employer Description:Cranswick is a multi-site, leading UK food producer with a revenue of over £2.3 billion. Supplying high-quality food to major UK supermarkets, the food service sector, and customers worldwide, we are known for our commitment to quality and innovation. We believe in fostering new talent and supporting education to continually push boundaries in the food industry.Working Hours :Core hours Monday - Friday 08:30 - 17:00, may be required to support outside of these hours which will be discussed as required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Audio Visual Field Service Engineer (residential) - I am now looking for an audio visual experienced residential service engineer with either a good residential audio visual background (4 years) to take on av projects and systems that have been integrated into millionaires and billionaires homes, apartments, penthouses and beyond. This role is with a residential home automation company who have consistently delivered to the highest standards. This role will be a mix of remote technical support and hands in person visitis to be hands on with av systems. I will need to see from you a technical CV that covers the following:• Crestron Control• Lutron lighting Service / Integration / Programming• IT home networks / Cisco (set up / configuration). Wyrestorm• Screen / Projector Lifts• Multi-room Audio, home cinema• Audio Visual Racks, smarthome love and appreciation• Client facing / remote technical support, overseas travel• Extremely technical and an excellent head for fault finding• Digital Media Systems
If you have this defined skill set and you are extremely client facing then please send me your full technical CV with all kit and hands on skills clearly shown.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK AND BE WORKING LEGALLY ALL INFORMATION MUST BE IN THE CV NOT IN A COVERING LETTERAUDIO VISUAL AV A/V A-V AUDIO/VISUAL AUDIO-VISUAL FIELD SERVICE ENGINEER CRESTRON SOUND LUTRON RESIDENTIAL CEDIA SMARTHOME KNX WYRESTORM AUTOMATION INTEGRATION INSTALLATION RACK LONDON SURREY KENT SURREY MIDDX MIDDLESEX....Read more...
Role: Safety Technician
Location: Derby
Salary: £28,000 - £32,000 + Excellent Benefits
Hours: Monday to Friday Days
Holt Recruitment are working with a well-established specialist within the construction support industry, looking to recruit a Safety Technician to join their busy depot.
As a Safety Technician, you'll be responsible for testing, inspecting, maintaining and calibrating a range of specialist safety equipment, ensuring it meets the highest operational and compliance standards before being returned to customers.
You'll also provide technical support, manage workshop stock, maintain accurate records, and play a key role in keeping the depot running efficiently.
Key Responsibilities
- Carry out safety inspections, testing, servicing and calibration of equipment.
- Complete all digital and paper-based documentation accurately.
- Maintain workshop equipment and ensure hire stock is ready for use.
- Manage spare parts and workshop inventory.
- Provide technical support to customers over the phone and via email.
What We\'re Looking For
- Strong mechanical or technical aptitude.
- Previous workshop, service or technician experience.
- Excellent organisational skills with good attention to detail.
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.
- Full UK Driving Licence.
What\'s on Offer:
- Company pension
- Life assurance
- Employee benefits and discounts
- Ongoing manufacturer and in-house training
- Long-term career progression within a growing national business
If you\'re looking for a stable, Monday-to-Friday technical role with excellent training and career prospects, we\'d love to hear from you.
Get in touch with Matt at Holt Recruitment. 07739 277676 or matt@holtautomotive.co.uk....Read more...
