A leading technology organisation operating within the secure communications and defence sector is seeking an experienced Senior Software Technical Lead to provide technical leadership across the development of secure software solutions.
This is a high-impact role combining hands-on engineering delivery with technical governance, process improvement, and team mentorship. You will act as a key technical authority, driving software engineering excellence, improving development practices, and supporting multidisciplinary teams in delivering complex, high-assurance systems.
Working closely with software engineers, systems engineers, and project teams, you will help shape software architecture, establish engineering standards, and ensure successful delivery against technical and programme objectives.
Due to business requirements applicants must be a sole UK national and eligible to obtain UK security clearance.
Key Responsibilities
Technical Leadership & Engineering Governance
- Define, improve, and maintain software development processes, tools, and engineering workflows.
- Provide architectural guidance and technical oversight across software development activities.
- Establish and enforce quality standards, peer review processes, and engineering best practices.
- Support project delivery by identifying and removing technical barriers.
Team Mentorship & Development
- Mentor and support software engineers, helping to develop technical capability and engineering excellence.
- Identify skills gaps, training requirements, and future capability needs.
- Promote collaboration across software, systems, and wider engineering teams.
Software Development & Delivery
- Lead software architecture design and implementation for embedded systems and user applications.
- Drive software verification and validation activities, including design verification testing.
- Support complex technical investigations, defect resolution, and sustaining engineering activities.
- Provide technical support across legacy systems, upgrades, and component lifecycle challenges.
Required Experience & Qualifications
- 10+ years experience within software engineering environments.
- Degree in Software Engineering, Computer Science, or a related technical discipline.
- Proven experience leading software development activities and defining engineering processes.
- Strong understanding of software quality frameworks, governance, and technical reviews.
- Experience working within secure or regulated engineering environments.
- Must be a sole UK national and eligible to obtain UK security clearance.
Desirable Experience
- Experience with high-assurance software development standards and secure coding practices.
- Strong low-level programming experience using C/C++ within embedded systems environments.
- Experience working with microcontrollers and Real-Time Operating Systems (RTOS).
- Experience mentoring engineers and improving technical capability without direct line management responsibility.
Why Apply?
This is an opportunity to take a leading technical role within a highly skilled engineering environment, shaping software development practices and contributing to the delivery of secure, mission-critical technology.
You will have the opportunity to influence architecture, mentor engineers, and drive engineering excellence across complex programmes.
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A leading technology organisation operating within the secure communications and defence sector is seeking an experienced Senior Hardware Technical Lead to provide technical leadership across the development of complex electronic hardware solutions.
This is a senior engineering role combining hands-on technical delivery, hardware governance, process improvement, and team mentorship. You will act as a technical authority across electronics, mechanical design, and FPGA disciplines, driving engineering excellence and ensuring the successful delivery of high-assurance hardware products.
Working closely with systems engineers, software teams, manufacturing partners, and project managers, you will provide technical direction across the full hardware lifecycle, from architecture and design through verification, production introduction, and sustaining engineering.
Due to business requirements applicants must be a sole UK national and eligible to obtain UK security clearance.
Key Responsibilities
Hardware Leadership & Engineering Governance
- Define and improve hardware development processes, tools, and engineering workflows.
- Provide technical leadership across electronic, mechanical, and FPGA engineering activities.
- Drive engineering governance through design reviews, quality standards, and stage-gated development processes.
- Provide architectural guidance across hardware integration, PCB design, and thermal considerations.
- Support project delivery by identifying and resolving technical challenges.
Team Mentorship & Development
- Mentor and support hardware engineers, helping develop technical capability and engineering best practices.
- Identify skills gaps, training requirements, and future capability needs.
- Promote collaboration across electronics, FPGA, mechanical, software, and systems engineering teams.
Hardware Development & Technical Delivery
- Lead electronic architecture design, schematic capture, high-speed digital design, and PCB layout oversight.
- Drive hardware design verification and validation activities.
- Own technical aspects of New Product Introduction (NPI), ensuring smooth transition from development into manufacturing.
- Provide technical support for manufacturing challenges, testing issues, and component lifecycle management.
- Support continuous improvement of existing hardware platforms and product lines.
Required Experience & Qualifications
- 10+ years experience within hardware engineering and electronic design environments.
- Degree in Electronic Engineering or a related technical discipline.
- Proven experience leading hardware development activities and defining engineering processes.
- Strong understanding of hardware quality frameworks, governance, and technical reviews.
- Experience working across PCB, FPGA, and mechanical engineering disciplines.
- Must be a sole UK national and eligible to obtain UK security clearance.
Desirable Experience
- Experience with FPGA integration, programmable logic workflows, and high-speed digital interfaces.
- Knowledge of Design for Test (DFT) and Design for Manufacturing (DFM) methodologies.
- Experience designing and delivering electronic products within defence, aerospace, or other high-assurance industries.
- Strong track record of mentoring engineers and improving technical capability without relying on formal management structures.
Why Apply?
This is an opportunity to take a leading technical role within a highly skilled engineering environment, shaping hardware development practices and contributing to the delivery of secure, mission-critical technology.
You will have the opportunity to influence engineering strategy, mentor talented engineers, and play a key role in delivering complex electronic systems from concept through to production.
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Technical Support ManagerLeicester | Full-time | Office-based | £35,000Also of interest to: Development & Process Managers, Packaging Technology Managers, Packaging Development Managers, NPD Technologists, Technical Coordinators, Product Development Technologists and Quality & Technical Specialists.Help bring innovative products from concept to launch.We're looking for a proactive Technical Support Manager to join our growing manufacturing team. This is a varied role that sits at the heart of New Product Development, combining technical, packaging, quality, and project coordination responsibilities.Whether your background is in cosmetics, personal care, packaging, FMCG, or manufacturing, this is an excellent opportunity to apply your technical expertise in a fast-paced environment.The RoleYou'll support the delivery of new and existing product development projects while ensuring products, packaging, and technical documentation meet customer, quality, and regulatory requirements.Key responsibilities include:·Coordinating New Product Development (NPD) and Existing Product Development (EPD).·Producing and maintaining product specifications and technical documentation.·Managing packaging specifications and artwork approvals.·Coordinating product trials, testing, and product launches.·Supporting cosmetic Production Information Files (PIFs) and regulatory documentation.·Working closely with Quality, Production, and Technical teams to ensure compliance and successful project delivery.·Supporting audits, raw material documentation, competitor analysis, and validation activities.About YouYou may currently be working as a Development & Process Manager, Packaging Technology Manager, Packaging Development Manager, NPD Technologist, Technical Coordinator, Product Development Technologist, Quality & Technical Specialist, Technical Officer or in a similar technical role within cosmetics, personal care, packaging, FMCG, food, pharmaceuticals or manufacturing.You'll also bring:·Experience managing technical documentation, specifications or packaging data.·Knowledge of NPD, product launches or process improvement.·Strong organisational and project coordination skills.·Excellent attention to detail and the ability to manage multiple priorities.·A collaborative approach, working effectively with Quality, Production, Operations and Commercial teams.This is an excellent opportunity to develop your career in a business that values innovation, quality, and continuous improvement. If you enjoy working across product development, packaging and technical projects—and want to see your work make it from concept to customer—we'd love to hear from you.....Read more...
An opportunity has arisen for a Technical Customer Support & Repairs Technician to join a leading developer of high-performance embedded computing, RF and mission-critical electronic systems supplying customers across the aerospace, defence, security, communications and other highly regulated technology markets.
The organisation designs and manufactures advanced embedded computing platforms, rugged electronic hardware, signal processing solutions and high-performance computing technologies that support mission-critical applications including radar, electronic warfare, intelligence, surveillance, communications and secure computing. With an international customer base and a strong engineering heritage, the business is continuing to invest in its European support capability and customer service operations.
This is a customer-focused technical role responsible for providing first and second-line product support, coordinating the complete RMA lifecycle and carrying out hands-on diagnosis, testing and repair of advanced electronic products.
Working closely with customers and cross-functional engineering, manufacturing and quality teams, you will play a key role in improving repair turnaround, reducing unnecessary RMAs and ensuring an outstanding customer experience.
This role would suit an Electronics Technician, Repair Engineer, Test Technician, Technical Support Engineer or Customer Support Engineer who enjoys combining technical troubleshooting with customer interaction and project coordination within a high-technology engineering environment.
Main Responsibilities of the Technical Customer Support & Repairs Technician (Reading):
Provide first and second-line technical support to customers via telephone, email and remote support tools
Diagnose hardware and system-level issues relating to embedded computing, RF and electronic systems
Guide customers through product configuration, operation and troubleshooting activities
Manage the complete RMA process from initial enquiry through to product return and customer communication
Carry out hands-on fault finding, testing and repair of electronic assemblies and systems
Perform functional testing, acceptance testing and quality verification using industry-standard electronic test equipment including oscilloscopes, multimeters, logic analysers and spectrum analysers
Work from schematics, engineering drawings, manufacturing documentation and test procedures
Maintain accurate repair records, service reports and customer documentation
Liaise with engineering, manufacturing and quality teams to investigate product issues and implement corrective actions
Support root cause investigations and continuous improvement initiatives across repair and service activities
Develop and improve repair procedures, diagnostic processes and technical documentation
Provide customers with regular updates throughout technical investigations and repair activities
Occasionally support customer visits, field service activities and technical demonstrations where required
Requirements of the Technical Customer Support & Repairs Technician (Reading):
Previous experience within Electronics Repair, Test Engineering, Technical Support, Product Support, Field Service, Customer Support Engineering or a similar technical role
Strong understanding of analogue and digital electronic systems and component-level diagnostics
Experience fault finding and repairing electronic assemblies or embedded hardware
Ability to read electrical schematics, wiring diagrams and technical documentation
Hands-on experience using electronic test equipment including oscilloscopes, multimeters and signal generators
Excellent customer service, communication and stakeholder management skills
Experience managing multiple customer enquiries and technical issues simultaneously
Strong organisational skills with the ability to coordinate repairs, engineering support and customer expectations
High attention to detail with a structured approach to documentation and record keeping
Ability to work collaboratively across engineering, manufacturing, operations and quality teams
Experience within one or more of the following technologies would be advantageous:
Embedded computing systems
RF and microwave technologies
Ruggedised electronic systems
PCB and PCBA assemblies
Single Board Computers (SBCs)
Avionics electronics
Defence electronics
High-performance computing platforms
Desirable:
Technical qualification in Electronics Engineering, Electrical Engineering or a related discipline
Experience supporting aerospace, defence, communications or industrial electronic products
Experience managing structured RMA processes and product returns
IPC soldering certification (IPC-A-610, J-STD-001 or equivalent)
Experience using ERP, CRM or service management platforms such as Oracle, Salesforce or JIRA
Knowledge of Lean Manufacturing, Six Sigma or continuous improvement methodologies
Experience working within regulated engineering environments including defence or aerospace
Working Pattern & Benefits:
Office-based role in Reading, Berkshire
Opportunity to support cutting-edge embedded computing and RF technologies used in mission-critical applications
Customer-facing position with significant interaction across engineering, manufacturing and international support teams
Opportunity to influence and improve European repair capability and customer support processes
Private healthcare
Annual bonus scheme
Pension scheme with employer contribution
Life assurance and income protection
Employee Assistance Programme
Employee share purchase scheme
25 days annual leave plus additional Christmas shutdown
Long-term career development within an internationally recognised engineering organisation
To apply for this Technical Customer Support & Repairs Technician role, please send your CV to Kishan Chandarana: kchandarana@redlinegroup.Com....Read more...
Technical Administrator – Innovation & R&DLocation: Bridgwater, SomersetSalary £35k plus Excellent benefitsWorking from home 1 day a week possible after probationRelocation possibleBe Part of the Team Behind Tomorrow's ProductsAre you highly organised, detail-oriented and interested in supporting the development of innovative new products?We're looking for a Technical Administrator – Innovation & R&D to join a growing manufacturing business investing heavily in innovation, technology and future growth. Working as part of the Innovation team, you'll play a vital role in supporting exciting product development projects, ensuring laboratory trials, testing and technical documentation run smoothly.This is an excellent opportunity for someone with experience in a manufacturing, laboratory, quality or R&D environment who enjoys combining administration with technical support.What You'll Be DoingYou'll provide administrative and analytical support to the Innovation team (six persons), helping ensure product development projects are delivered efficiently. Your responsibilities will include:Maintaining technical documentation, project records and sample libraries.Coordinating laboratory, pilot and production trials.Preparing documentation and materials ahead of product trials.Recording sample and trial data accurately.Supporting laboratory testing and analysing trial results.Ordering materials for development projects.Sending samples to customers and development partners.Coordinating meetings and recording meeting minutes.Maintaining Safety Data Sheet (SDS) and COSHH documentation to support Health & Safety compliance.What We're Looking ForYou'll ideally have:Experience within a manufacturing, laboratory, Quality or R&D environment.Previous administrative experience supporting technical or engineering teams.Excellent organisational skills with strong attention to detail.Confidence working with technical documentation and data.Good IT skills, including Microsoft Office.Strong communication skills and the ability to manage multiple priorities.A proactive approach and willingness to support a busy innovation team.Experience of laboratory testing, sample management or technical administration would be advantageous but isn't essential. Client would also look at a science, maths, textile graduate.Why Apply?Join an ambitious manufacturing business where innovation is at the heart of everything it does. You'll work alongside experienced technical professionals, gain exposure to exciting product development projects and enjoy genuine opportunities to develop your career within a supportive and collaborative environment.Apply today and help support the development of the next generation of innovative products.Also known as:This opportunity may also suit candidates currently working as a Technical Administrator, R&D Administrator, Research & Development Administrator, Laboratory Administrator, Laboratory Technician, Laboratory Assistant, Quality Administrator, Quality Technician, Technical Assistant, Product Development Administrator, Product Development Assistant, Innovation Administrator, Innovation Assistant, Technical Coordinator, Engineering Administrator, Scientific Administrator, Test Laboratory Technician, Materials Laboratory Technician, Documentation Coordinator, Technical Support Administrator, Compliance Administrator, Project Administrator, Engineering Coordinator or Technical Project Coordinator.Commutable from:Bridgwater, Taunton, Weston-super-Mare, Burnham-on-Sea, Highbridge, Street, Glastonbury, Wells, Yeovil, Frome, Bristol, Clevedon, Portishead, Minehead, Wellington, Tiverton, Chard, Langport, Shepton Mallet, Cheddar, Axbridge, Nailsea, Yatton, Winscombe, Somerton, South Petherton and surrounding areas within approximately one hour of Bridgwater. ....Read more...
Technical Product Specialist – Automotive
Become the UK Technical Expert for a Global Automotive Technology Brand
West Midlands / Central England / Birminghamc. £48,000 + Bonus | Company Car | Generous Holiday | Exceptional Training
Are you the person everyone comes to when they need the technical answer?
We’re looking for an experienced Automotive Technician, Master Technician, Technical Advisor, Automotive Engineer or Technical Product Specialist who wants to take their expertise to the next level. A globally recognised brand is making a significant investment in its UK technical capability.
The goal?
To make you the go-to technical expert for the UK business unit.
This is much more than technical support. It’s an opportunity to build a long-term specialist career with a global manufacturer, backed by serious product training and technical development.
The Role
You’ll become the technical link between Product, Sales, Marketing and a myriad of Customers, providing expert advice across the automotive aftermarket and beyond.
You’ll:
Provide technical support to customers, Sales & Marketing teams.
Advise on product selection, specification, compatibility and application.
Investigate technical issues and identify root causes.
Deliver technical presentations, product training and technical customer support.
Support workshops, distributors, OEM and aftermarket channels.
Interpret technical specifications and performance data.
Work with global technical and product teams.
Become the recognised technical authority for the brand in the UK.
Who we’re looking for?
We’re interested in people who genuinely understand how vehicles work and have the combined curiosity and communication skills to become an expert in the technology behind them.
You could be a:
Master Technician | Diagnostic Specialist | Automotive Technical Trainer | Automotive Engineer | Technical Automotive Advisor | Aftermarket Product Specialist and your experience might include knowledge of:
Engines & drivetrains
Automotive diagnostics and vehicle repair
Lubricants / Engine Oils
Fuel systems & additives
Commercial vehicles
Motorcycles
EVs
Agricultural / off-highway equipment & machinery
What’s most important?
Technical ability. Curiosity. Problem-solving. Communication.
You need to be comfortable getting into the detail — and equally comfortable explaining it to a customer, technician or commercial colleague.
Why this role?
Global brand.Work for a highly respected manufacturer at the forefront of automotive lubricant and chemical technology.
Serious training.Build specialist knowledge through extensive product and technical development.
Real career path.Turn your existing automotive expertise into a recognised specialist career.
Genuine influence.Become the person customers and colleagues turn to when the technical questions get difficult.
You already know vehicles.
We’ll give you the technology, training and platform to become the expert.
If you’re ready for the next step, we’d like to hear from you.
What to do next:
Send your CV and a brief note outlining your technical background and career aspirations to our retained recruitment partner.
Glen Shepherd – A full job thread along with full company brief will be forwarded to successfully selected applicants. You must reside in a good commuting location to Birmingham presently and have the experience we have outlined above to be considered.
JOB REF: 4390GS
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
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The apprentice will work as an Assistant to Technical Support within Sure Retail Equipment Limited's technical support / retail technology team. The main purpose of the role is to provide high-quality customer service support to retailers and end users using SOLUM electronic shelf label (ESL) systems, while learning digital support skills and supporting related administration.
Key responsibilities:
Provide polite, professional first-line customer service support to retailer/end-user customers, under supervision.
Log, organise and update customer support queries, open support tasks and follow-up actions accurately.
Assist the technical support team with ESL administration, including template creation, amendment, formatting and checking.
Prepare notes, suggested responses, checklists and internal support information for review.
Liaise with colleagues in technical support, sales, projects, warehouse and customer service where required.
Use digital systems securely and accurately, including support records, email, Microsoft Office or similar tools and web-based systems.
Support supervised website/content updates where required, such as product information, images, links and documents using Umbraco or other company systems.
Learn about retail technology, electronic shelf labels, shelving, shop fitting and retail display equipment so customer queries can be understood and routed correctly.
The apprentice will report to Kieran Preston, Technical Support, and will interact day to day with technical support colleagues, customer service, sales/projects and, where appropriate, retailer/end-user customers. The role is supervised and the apprentice will not be expected to make final technical, contractual, commercial or customer-impacting decisions without approval. Training:In-house training plus the candidate will follow a Level 3 IT Support Technician Apprenticeship programme, with the Digital Service Technician option/pathway expected to fit the external customer support duties, subject to CCSW confirmation.
Training will be structured and delivered by Cheshire College - South & West. If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject.
Workplace training will include customer service standards, SOLUM electronic shelf label systems, ESL template administration, digital support processes, support records, Umbraco website content management, internal systems, confidentiality/data protection and health and safety. Training Outcome:Opportunity to develop digital support, technical support, customer service and retail technology skills. Future progression may include a permanent role in technical support, customer support, digital support or wider business administration, subject to performance, apprenticeship completion and business requirements. Employer Description:Sure Retail Equipment Ltd supplies and supports retail equipment, shop fitting and retail technology solutions, including electronic shelf label systems, shelving, retail display equipment and related customer support services. Working Hours :Monday to Friday, working hours are to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Confident with computers,Literacy skills,Interest in technology,Professional,Polite,Understanding confidentiality,Reliable....Read more...
An exciting opportunity has arisen for an experienced Systems Engineering Team Lead to join a growing space organisation developing complex spacecraft and advanced space systems.
This is a senior technical leadership position combining systems engineering, technical delivery and people management. You will lead a team of systems engineers while remaining closely involved in the development and maturation of complex space systems, from early architecture and mission definition through to integration, verification and delivery.
Working closely with project managers, customers, suppliers and multidisciplinary engineering teams, you will help shape technical solutions, lead system-level trade-offs and ensure projects remain aligned with performance, cost and schedule requirements.
Key Responsibilities
- Lead and manage a team of approximately 68 systems engineers, supporting their development, workload and performance.
- Define mission concepts, system requirements, technical objectives and development profiles based on customer and stakeholder needs.
- Lead system-level architecture development and technical trade-off studies.
- Identify key technical drivers relating to system performance, risk, cost and schedule.
- Lead technical discussions and present trade-off analyses to engineering and project stakeholders.
- Manage requirements, design baselines and configuration/change management throughout the system lifecycle.
- Work closely with project managers, engineering leadership, customers and suppliers to achieve consensus on complex technical issues.
- Coordinate technical deliverables, risk mitigation activities and engineering priorities across multidisciplinary teams.
- Identify technical and resource requirements across current and future projects.
- Support recruitment, interviewing and onboarding of new systems engineering team members.
- Identify skills gaps and develop plans to support the professional development of engineers.
- Review and provide technical oversight of engineering outputs.
- Support the team with hands-on systems engineering activities where required.
About You
We are looking for an experienced systems engineer with a strong background in space or similarly complex engineering environments, who is ready to take the next step into a technical team leadership position.
You should have:
- 5+ years' experience in space systems engineering or a similarly complex engineering environment.
- A good understanding of the key subsystems and functions involved in a typical satellite mission.
- Strong experience with systems requirements definition, derivation and management.
- Experience with system validation, verification and delivery.
- The ability to conduct complex technical and programme-level trade-offs.
- Experience managing technical risk, scope, budget and schedule constraints.
- Confidence working with engineering simulations and outputs from aerospace engineering tools.
- Strong communication and stakeholder management skills, with the ability to explain complex technical subjects to both technical and non-technical audiences.
- The ability to work effectively across multidisciplinary engineering teams.
Desirable Experience
- 2+ years' experience managing or leading systems engineers.
- 8+ years' experience in space systems engineering or similarly complex systems.
- Broader knowledge of spacecraft engineering disciplines such as mechanical, thermal, mechanisms or GNC.
- Experience with satellite Assembly, Integration and Test (AIT).
- Experience supporting spacecraft or mission operations.
- Experience working on ESA or other institutional space programmes.
- Experience working across the full spacecraft development lifecycle.
Whats on Offer
- Hybrid working with flexible arrangements around core hours.
- Optional 9/75 working pattern.
- 25 days' annual leave, increasing with service, plus public holidays.
- Private healthcare.
- Life insurance and long-term sick pay.
- Relocation assistance may be available.
- Opportunities for professional development and career progression.
- Access to modern engineering and cleanroom facilities.
- Collaborative, international and technically driven working environment.
This is an excellent opportunity for an experienced Systems Engineer or Senior/Lead Systems Engineer looking to combine hands-on technical engineering with team leadership and strategic responsibility. You will have the opportunity to influence system architecture, develop engineering capability and lead a talented team working on technically challenging space missions from concept through to delivery.
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Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Optical Customer Technical Support Advisor – Milton KeynesFull Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor/lab while keeping you close to the technical side of optics, this could be a strong next step.
Apply NowTo apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
We are seeking a talented and motivated Flight Dynamics Engineer to join a growing engineering team developing advanced flight dynamics capabilities for defence and space applications. This role offers the opportunity to contribute to the design and evolution of sophisticated software products supporting space domain awareness, mission analysis, and space operations.
Working within a multidisciplinary engineering environment, you will help develop innovative flight dynamics solutions, influence product direction, and collaborate with technical specialists to deliver high-quality software and services that meet evolving customer requirements.
This is an excellent opportunity for someone who enjoys solving complex technical challenges, working closely with customers, and contributing to advanced space programmes within an Agile software development environment.
Key Responsibilities
- Design, develop, validate and maintain flight dynamics software for defence and space applications.
- Support business development activities by providing technical expertise during bids and customer engagements.
- Develop and specify flight dynamics algorithms to support operational software capabilities.
- Review flight dynamics designs, procedures and technical documentation.
- Capture, analyse and refine customer and system requirements, translating them into user stories and technical specifications.
- Help prioritise and define features for future software releases.
- Support system verification, validation, integration and simulation activities.
- Provide technical support to operations teams, troubleshooting issues and recommending best practice.
- Act as the technical interface with external suppliers and development partners where required.
- Work within an Agile (Scrum) environment to deliver software to agreed schedules.
- Produce and maintain high-quality engineering documentation, including requirements, verification plans, test procedures and technical reports.
Essential Experience
- Master's degree in Astronautics, Aerospace Engineering, Physics or a related discipline (or equivalent experience).
- At least five years' commercial experience in flight dynamics within the space or defence sectors.
- Eligible to obtain UK Security Clearance (SC) or higher.
- Strong understanding of orbital mechanics and spacecraft flight dynamics.
- Experience with mission analysis and trajectory design.
- Experience using MATLAB or equivalent simulation tools.
- Strong Python programming skills.
- Experience defining and managing technical requirements.
- Understanding of the full software development lifecycle, including design, development, integration, testing and maintenance.
- Experience working alongside spacecraft operations or mission operations teams.
- Excellent written and verbal communication skills in English.
Desirable Experience
- Knowledge of ECSS standards.
- Commercial software engineering experience.
- Experience with commercial flight dynamics software tools.
- Familiarity with Linux operating systems.
- Working knowledge of Microsoft Windows and Office applications.
What\'s on Offer
- Hybrid and flexible working arrangements including 9/75 work pattern.
- Opportunity to work on challenging space and defence programmes using advanced technologies.
- Collaborative, supportive engineering environment.
- Career development and training opportunities.
- Private healthcare.
- Life assurance and long-term sickness cover.
- Generous annual leave entitlement plus public holidays.
- Relocation assistance may be available.
- Modern office facilities and regular team social events.
If you're passionate about orbital mechanics, spacecraft operations and developing software that supports the future of space and defence, we'd like to hear from you.
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We are currently recruiting for an experienced Senior Technical Designer in London, to join a creative fabrication and design studio specialising in brand experiences, bespoke installations, and high-quality retail and exhibition environments.
The studio delivers design-led projects ranging from one-off experiential pieces through to large-scale commercial fit-outs, combining craftsmanship, innovation, and sustainable production methods.This is a highly technical and hands-on design role, suited to an individual with strong CAD capability and a solid understanding of fabrication, materials, and real-world manufacturing processes. You will be responsible for developing concepts through to detailed technical design and supporting projects through prototyping, production, and installation stages.
Key Responsibilities:
Develop concepts through to detailed technical design, CAD modelling, and manufacture-ready drawing packs
Collaborate with design, project management, and fabrication teams to ensure technical and creative alignment
Produce accurate 3D models and technical drawings for fabrication and production teams
Support prototyping, testing, and refinement of live projects through to final build
Attend site surveys and support installation phases when required
Provide technical project support across multiple live projects simultaneously
Liaise with internal teams and clients to clearly communicate design intent and technical solutions
Support and mentor junior designers within the studio environment
Promote best practice in health & safety and sustainable production methods
Skills and Requirements:
Strong experience in SolidWorks and CAD-based design environments
Good knowledge of fabrication processes, tooling, machining, and material selection
Understanding of production workflows within fabrication, exhibition, retail, or experiential environments
Experience interpreting and developing technical packs from concept or external design sources
Good understanding of Health & Safety within workshop and installation environments
Exposure to sustainable materials and environmentally conscious production methods
Experience with Adobe Creative Suite and 3D software (Cinema 4D / KeyShot desirable)
Strong communicator with a proactive, detail-focused approach
Comfortable working in a fast-paced, multi-project studio environment
If interested, please get in touch with Neil, or contact the office on 0203 008 5212. Alternatively, click Apply to forward an up-to-date copy of your CV.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer, and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of gender, race, age, sexual orientation, religion, or belief.
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Senior Service Desk Engineer – 12 Month FTC
London – Hybrid Working £45,000 – £50,000We’re working with a well-known, public-facing organisation to recruit a Senior Service Desk Engineer on an initial 12-month fixed-term contract.Supporting an organisation of circa 2.5k IT end users across multiple UK sites, you’ll join a small and highly capable IT team providing hands-on 2nd line technical support across end-user computing, infrastructure, Microsoft technologies, business systems and telephony.You’ll take ownership of more complex technical issues escalated through the Service Desk, troubleshooting through to resolution while working closely with infrastructure teams, application teams and third-party technology providers.Alongside BAU support, you’ll contribute to a range of IT projects and improvement initiatives, including device deployments, upgrades and wider technology change.Core Responsibilities
Provide 2nd line technical support across a broad Microsoft-based IT environment, taking ownership of incidents and service requests through to resolution
Troubleshoot and resolve more complex hardware, software, endpoint, Microsoft 365 and infrastructure-related issues
Manage escalated incidents within agreed SLAs, ensuring high standards of service and accurate documentation throughout
Log, manage and maintain incidents, requests and changes within ServiceNow
Administer Microsoft 365 and Active Directory, including user accounts, permissions, access and group management
Support the configuration, deployment and ongoing management of laptops, desktops, mobile devices and other endpoints
Troubleshoot Windows desktop and Windows Server-related issues
Diagnose basic networking and connectivity issues across DHCP, DNS and TCP/IP
Perform security administration and access-management activities
Support IT projects including laptop builds, deployments, upgrades and technology rollouts
Work closely with internal technical teams and third-party suppliers to resolve complex incidents
Identify recurring issues and contribute to problem management, documentation and continual service improvement
Maintain technical documentation and knowledge articles to support the wider IT function
Skills & Experience
Strong experience within a Service Desk, IT Support or 2nd Line Support environment
Good technical knowledge of Windows 10/11, Microsoft 365 and Active Directory
Experience supporting Microsoft Windows Server-based infrastructure
Previous experience using ServiceNow or a similar enterprise ITSM platform
Experience troubleshooting complex end-user hardware, software and connectivity issues
Experience configuring and administering laptops, desktops, mobile phones and tablets
Good understanding of networking fundamentals including DHCP, DNS and TCP/IP
Experience working within an ITIL-aligned environment, with knowledge of Incident, Problem and Change Management
Experience contributing to IT projects, deployments or technology rollouts
Strong troubleshooting skills with the ability to take ownership of technical issues through to resolution
Excellent communication skills and the ability to support users and stakeholders at all levels
A proactive, positive approach with the ability to work effectively within a busy and varied technical environment
London – Hybrid Working £45,000 – £50,000 Must be eligible to work in the UK. ....Read more...
Field Engineer / 2nd Line Support EngineerBuckinghamshire (Aylesbury Area) Hybrid & Field-Based £45,000 - £50,000, depending on experience.Our client, a growing Managed Services Provider (MSP), is looking to recruit a Field Engineer to support a diverse customer base across Buckinghamshire and the surrounding areas.This is an excellent opportunity for a hands-on IT professional who enjoys a mix of remote support and on-site customer engagement. Initially, the role will be split between 2nd Line Service Desk support and field-based engineering work, with the expectation that the position will become increasingly customer-site focused as the organisation continues to expand its presence across the region.Working as part of a busy MSP support team, you will provide a combination of remote and on-site technical support to customers across Buckinghamshire, including Aylesbury, Thame, Milton Keynes and surrounding areas, with travel to London once per month. Key responsibilities:
Providing 2nd Line technical support via the service desk
Troubleshooting hardware, software and end-user issues
Building, configuring and deploying laptops and desktops
Diagnosing and resolving device failures and hardware faults
Carrying out on-site support visits and technical call-outs
Supporting Microsoft 365 environments and core infrastructure technologies
Delivering a high level of customer service to both technical and non-technical users
Assisting with proactive maintenance and customer IT improvements
Escalating more complex issues where appropriate and working collaboratively with wider technical teams
Experience required:
Previous experience within a Managed Services Provider (MSP) environment
Strong 2nd Line Support experience
Experience troubleshooting Windows desktop and laptop issues
Knowledge of Microsoft 365 and Active Directory
Experience with Azure and cloud technologies
Experience setting up, rebuilding and supporting end-user devices
Understanding of networking fundamentals including TCP/IP, DNS and DHCP
Excellent customer-facing and communication skills
Ability to work independently and manage field-based responsibilities
Previous experience delivering on-site support across multiple customer environment
Full UK driving licence and willingness to travel to customer sites
Buckinghamshire (Aylesbury Area) Hybrid & Field-Based £45,000 - £50,000, depending on experience Must have UK Driving licence. ....Read more...
We are seeking a proactive and hands-on Application Technician to join our Engineering team. This is an exciting opportunity for someone who has experience in manufacturing processes who enjoys working on new product development, process improvement, and technical support.
Working closely with engineers, product management, and manufacturing partners, you'll play a key role in developing, testing, validating, and documenting fibre optic solutions while supporting customers throughout the product lifecycle.
This role also offers the opportunity to travel across Europe approximately once per month, providing on-site technical support, customer training, product qualifications, and assistance to manufacturing partners.
Key Responsibilities for this Application Technician job based In Basingstoke.
As an Application Technician, you will:
Support engineers with the development, assembly, testing, and validation of new fibre optic products and processes.
Produce and maintain Engineering Termination Procedures (ETPs), technical documentation, and instructional videos.
Build proof-of-concept prototypes and assist with new product introductions.
Perform fibre optic connector and cable assembly, including fibre stripping, ribbonising, cleaving, crimping, fusion splicing, polishing, testing, and connector inspection.
Analyse test data and validate fibre system performance using established procedures.
Assist with Design of Experiments (DOE), process verification, troubleshooting, and continuous improvement initiatives.
Work with contract manufacturers by providing technical training, remote support via video and telephone, and assisting with product qualifications and trials.
Travel to customer and manufacturing partner sites across Europe approximately once a month to deliver technical support, conduct training, support product qualifications, and help resolve technical issues.
Support customer investigations, technical queries, and issue resolution.
Maintain a well-organised engineering training laboratory, ensuring equipment, materials, and documentation are accurately labelled and stored.
Interpret engineering drawings, assembly documentation, product specifications, and manufacturing instructions.
About You
We're looking for someone who is technically minded, organised, and enjoys solving problems. You'll be comfortable working independently while collaborating effectively with engineering and cross-functional teams.
Essential Skills & Experience
Experience working with fibre optic connectors (desirable), cables, assembly, and testing procedures.
Knowledge of fibre handling techniques including stripping, cleaving, splicing, polishing, crimping, and inspection.
Understanding of manufacturing documentation, engineering drawings, and product specifications.
Experience supporting manufacturing processes, process improvement, or troubleshooting activities.
Strong organisational skills with excellent attention to detail.
Good computer skills, including Microsoft Office.
Excellent written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced engineering environment.
Willingness and ability to travel within Europe approximately once per month.
A proactive, self-motivated approach with strong problem-solving abilities.
Desirable
Bachelor's degree in Engineering, Science, or another technical discipline, or equivalent practical experience.
Probable experience within optical fibre cable assembly or a related manufacturing environment.
Experience with statistical software and test equipment software.
Knowledge of Design of Experiments (DOE) and process validation.
3D CAD experience (SolidWorks preferred).
Spanish language skills.
Experience supporting customers or contract manufacturers.
What You'll Bring - You'll thrive in this role if you:
Enjoy finding practical solutions to technical challenges.
Take ownership of your work and continuously seek improvements.
Work collaboratively across departments.
Adapt quickly to changing priorities.
Have excellent mechanical dexterity and attention to detail.
Enjoy working with customers and are happy to travel internationally.
Are passionate about delivering high-quality products and customer support.
If you're looking to develop your engineering career within an innovative Basingstoke based technical environment where you'll work on cutting-edge fibre optic technology and have the opportunity to travel across Europe supporting customers and manufacturing partners, we'd love to hear from you.
Apply today to become part of a collaborative engineering team driving product innovation and continuous improvement. Please send your cv over to nking@redlinegroup.Com or call 01582 878839 for more information.....Read more...
We are looking for an experienced Senior RF Electronics Engineer to join an innovative engineering team working on the development of advanced RF and electronic systems across a range of technically challenging applications.
This is an excellent opportunity for an engineer who enjoys working across different technologies and projects, taking new concepts from initial design through to prototyping, testing and successful verification.
You will work alongside experienced engineers and technical specialists, contributing to the design, development and testing of new RF-based systems and products. The role also offers the opportunity to engage directly with customers and communicate complex technical concepts clearly to non-technical stakeholders.
Applicants for this role must hold, or be eligible to hold, UK SC Clearance.
Key Responsibilities
- Design, develop and test RF and analogue electronic circuits and systems.
- Take RF products and modules from initial concept through prototyping, development and design verification.
- Perform RF, microwave and analogue circuit design and simulation.
- Contribute to the design of RF amplifiers, filters, frequency synthesisers and associated circuitry.
- Develop innovative technical solutions to complex engineering challenges.
- Work closely with multidisciplinary engineering teams throughout the development lifecycle.
- Support laboratory testing, debugging and performance optimisation using advanced RF test and measurement equipment.
- Contribute to technical reviews and communicate engineering decisions and results to both technical and non-technical stakeholders.
- Support the development and continuous improvement of engineering processes and technical approaches.
About You
You will ideally have:
- A degree or MEng in Electronic Engineering, RF Engineering or a related discipline.
- 6+ years of post-graduate experience designing RF-based circuits and systems.
- Proven experience developing RF products or modules from concept through to design verification.
- Strong microwave, RF and analogue design and simulation skills.
- Experience with RF amplifier, filter and frequency synthesiser design.
- Strong problem-solving and analytical skills.
- Excellent communication skills, with the ability to explain complex technical subjects clearly.
Desirable Experience
- Experience with radio and/or radar systems.
- Experience with open architecture standards such as OpenCPI, STICS or SOSA.
- Team leadership or line management experience.
- Digital circuit design experience.
- Experience working at mmWave frequencies.
Whats on Offer
- Competitive salary based on experience and technical expertise.
- Opportunity to work on varied and technically challenging engineering projects.
- Access to advanced electronics, RF test and measurement facilities.
- Supportive and collaborative engineering environment.
- Ongoing training and professional development.
- Opportunities for career progression across technical, commercial and leadership pathways.
- Permanent position with the opportunity to make a significant contribution to innovative RF technology development.
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We are looking for an experienced Senior RF Electronics Engineer to join an innovative engineering team working on the development of advanced RF and electronic systems across a range of technically challenging applications.
This is an excellent opportunity for an engineer who enjoys working across different technologies and projects, taking new concepts from initial design through to prototyping, testing and successful verification.
You will work alongside experienced engineers and technical specialists, contributing to the design, development and testing of new RF-based systems and products. The role also offers the opportunity to engage directly with customers and communicate complex technical concepts clearly to non-technical stakeholders.
Applicants for this role must hold, or be eligible to hold, UK SC Clearance.
Key Responsibilities
- Design, develop and test RF and analogue electronic circuits and systems.
- Take RF products and modules from initial concept through prototyping, development and design verification.
- Perform RF, microwave and analogue circuit design and simulation.
- Contribute to the design of RF amplifiers, filters, frequency synthesisers and associated circuitry.
- Develop innovative technical solutions to complex engineering challenges.
- Work closely with multidisciplinary engineering teams throughout the development lifecycle.
- Support laboratory testing, debugging and performance optimisation using advanced RF test and measurement equipment.
- Contribute to technical reviews and communicate engineering decisions and results to both technical and non-technical stakeholders.
- Support the development and continuous improvement of engineering processes and technical approaches.
About You
You will ideally have:
- A degree or MEng in Electronic Engineering, RF Engineering or a related discipline.
- 6+ years of post-graduate experience designing RF-based circuits and systems.
- Proven experience developing RF products or modules from concept through to design verification.
- Strong microwave, RF and analogue design and simulation skills.
- Experience with RF amplifier, filter and frequency synthesiser design.
- Strong problem-solving and analytical skills.
- Excellent communication skills, with the ability to explain complex technical subjects clearly.
Desirable Experience
- Experience with radio and/or radar systems.
- Experience with open architecture standards such as OpenCPI, STICS or SOSA.
- Team leadership or line management experience.
- Digital circuit design experience.
- Experience working at mmWave frequencies.
Whats on Offer
- Competitive salary based on experience and technical expertise.
- Opportunity to work on varied and technically challenging engineering projects.
- Access to advanced electronics, RF test and measurement facilities.
- Supportive and collaborative engineering environment.
- Ongoing training and professional development.
- Opportunities for career progression across technical, commercial and leadership pathways.
- Permanent position with the opportunity to make a significant contribution to innovative RF technology development.
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Senior Cloud Infrastructure EngineerBirmingham | Hybrid Working (3 Days On Site) Paying between £60,000-65,000, depending on experience. We're recruiting for an experienced Senior Cloud Infrastructure Engineer to join a global manufacturing company; this is a hands-on role focused on Azure, networking, infrastructure and security.This is an excellent opportunity for someone who enjoys working across a broad technical environment, leading projects, solving complex technical issues and helping to drive continuous improvement across cloud and infrastructure services. You'll play a key role in designing, implementing and supporting modern technology solutions, whilst acting as a senior technical escalation point and mentor to junior team members.Key Responsibilities
Design, implement and support Microsoft Azure infrastructure and services.
Manage Azure networking, security, governance and performance.
Support enterprise networking including routing, switching, firewalls, VPNs and WAN connectivity.
Administer Microsoft Intune and Entra ID environments.
Develop Infrastructure as Code (IaC) solutions using Terraform.
Build automation solutions using PowerShell.
Support Azure DevOps deployment processes.
Maintain and support SQL Server and Azure-based data services.
Act as a senior technical escalation point for infrastructure, cloud and network issues.
Contribute to cyber security initiatives and best practices.
Lead technical projects and infrastructure improvements.
Produce technical documentation and maintain operational standards.
Mentor junior team members and support the development of the wider IT function.
Essential Skills & Experience
Strong experience designing, implementing and supporting Microsoft Azure environments.
Experience managing hybrid cloud and on-premise infrastructure.
Solid networking knowledge including routing, switching, VPNs, WAN connectivity and firewall technologies.
Experience with Microsoft Intune and Microsoft Entra ID.
Knowledge of Single Sign-On (SSO) and Enterprise Application Registrations.
Strong PowerShell scripting and automation skills..
Strong troubleshooting and problem-solving abilities.
Excellent communication skills with the ability to engage with both technical and non-technical stakeholders.
Desirable Skills
Hands-on experience with Terraform and Infrastructure as Code (IaC).
Experience with Azure DevOps and modern deployment practices
Exposure to Azure SQL and cloud-based data platforms.
Knowledge of Azure Monitor and enterprise monitoring tools.
Experience working within multi-site or enterprise-scale environments.
Azure certifications such as AZ-104, AZ-305 or equivalent.
Hybrid working with 3 days per week in the Birmingham office. Full UK driving licence and access to your own vehicle is essential. Paying up to £65,000, depending on experience. ....Read more...
If you’re tech-minded, organised, and keen to build a long-term career in design and engineering, this role offers the perfect blend of learning, responsibility, and progression.
What you’ll be doing:
As a CAD Technician Apprentice, you’ll support the business by creating and maintaining accurate technical drawings and assisting with IT and systems support. With guidance and training, you’ll develop valuable technical, IT and problem-solving skills, including:
Learning to use AutoCAD to create, update, and maintain drawings
Assisting with installation drawings for live projects
Producing as-built (record) drawings
Updating drawings for maintenance and servicing
Managing drawing libraries and specifications
Following CAD standards for accuracy and consistency
Supporting CAFM and internal systems
Assisting with IT equipment setup and general support
Working closely with engineers and the Managing Director
Completing apprenticeship training and applying learning on the job
We reserve the right to close this advertisement early if we receive a high volume of suitable applications. We advise you to submit your applications early to prevent disappointment.Training:The successful candidate will complete the Engineering Manufacturing and Support Technician apprenticeship delivered by MK College. Training will combine off-the-job learning with practical, on-the-job experience. You will receive structured training in:
Using AutoCAD and understanding CAD standards
Technical drawing principles and documentation
Engineering support processes
IT systems and CAFM systems
Health & safety and workplace best practice
Apprenticeship training will support both technical development and professional skills
Training Outcome:Opportunities for progression into a permanent CAD or technical role will be discussed upon successful completion of the apprenticeship.Employer Description:With over 20 years of industry experience, the company has established a strong reputation for delivering high‑quality workmanship and exceptional customer service across its specialist divisions, including Property Care, Plumbing & Heating, and Air Conditioning. As a CAD Technical Apprentice, you’ll play an important role in supporting these divisions by producing accurate technical drawings and maintaining key project and site information. You’ll work closely with engineers and the wider team to help ensure projects are delivered efficiently and to the highest standards. Pure’s experienced teams provide end‑to‑end installation and ongoing maintenance services, offering customers a professional, reliable, and seamless service at every stage.Working Hours :Monday - Friday, 8:00am - 5:00pmSkills: Communication,Team Work and Problem Solver....Read more...
This Technical Account Manager role provides the opportunity to work for a heavy manufacturing business influencing change by solving complex challenges. The Technical Account Manager will be offered a double figure pension contribution, private health care, 27 days annual leave and more.
As a Technical Account Manager, you'll become the trusted subject matter expert for customers across your designated region, playing a key role in delivering exceptional service, supporting product performance, and helping customers achieve their goals. This is an exciting opportunity to work at the heart of the business, connecting customers with commercial teams, manufacturing operations, and research & development specialists.
What You'll Be Doing as the Technical Account Manager;
Act as the primary contact for customers within your region.
Provide expert advice on existing products, product performance, and solutions.
Support new product development initiatives and customer projects.
Investigate enquiries and collaborate with internal teams to deliver effective solutions.
Translate customer requirements into clear actions for manufacturing, operations, and innovation departments.
Lead complaint investigations and support corrective and preventative actions.
Travel nationally and internationally to meet customers and strengthen relationships.
We're seeking a motivated and customer-focused Technical Account Manager who thrives in a collaborative environment and enjoys solving challenges. It would be beneficial for the successful candidate to have a degree, HNC or HND in a Scientific, Engineering, Materials or related discipline. Experience working to Quality Management Systems would also be of interest, specifically ISO9001, or alternatively IATF 16949.
Additional benefits of the Technical Account Manager include Life Assurance, Comprehensive company sick pay scheme, Employee assistance programme, ongoing training, development and career progression opportunities.
Apply for this Technical Account Manager role today for further information.....Read more...
An opportunity has arisen for an Area Sales Manager to join a company operating within the heating, plumbing and building services sector, providing technical solutions that support efficient, reliable and sustainable heating and cooling systems.
As an Area Sales Manager, reporting to Regional Sales Manager, you will drive territory growth through account development, new business generation and technical customer support, with a 60/40 focus on existing and new business..
This is a home-based, permanent, full-time role with regular travel across the territory, offering a salary range of £60,000 - £70,000 and benefits. This role does not offer sponsorship.
Candidates from a strong adjacent technical background may also be considered where they have directly relevant customer channels, established market relationships and proven field-sales credibility.
You will be responsible for
? Managing and expanding relationships with existing and prospective customers across relevant sectors.
? Identifying new commercial opportunities and developing them into sustainable business.
? Creating and implementing territory and account plans to maximise sales opportunities.
? Carrying out customer visits, product presentations, demonstrations, training sessions and business reviews.
? Negotiating pricing and customer agreements within agreed commercial parameters.
? Keeping CRM records, sales pipelines, forecasts, visit activity and account information up to date.
? Working closely with internal sales, technical, marketing and customer service teams to provide a consistent customer experience.
? Representing the organisation professionally at exhibitions, trade events and customer meetings.
The candidates from the follwing background will be considered:
? Area Sales Manager, Territory Sales Manager, Regional Sales Manager, Field Sales Manager, Business Development Manager, Technical Sales Manager, Technical Sales Engineer, External Sales Manager, Exte....Read more...
IT Project Delivery Engineer – Managed Services Wolverhampton | Onsite £55,000 - £65,000Our client, a growing and highly successful Managed Services Provider, is seeking an experienced IT Project Delivery Engineer to join their team in Wolverhampton.This is an exciting opportunity for a technically capable and customer-focused professional who enjoys working across the full project lifecycle, from solution design and pre-sales consultancy through to project delivery, implementation and ongoing technical support.The role offers a unique blend of technical leadership, project management and client engagement. You will act as a senior escalation point for the Service Desk whilst leading infrastructure and cloud projects for a diverse customer base. Working closely with clients, you will help design and deliver business-critical technology solutions across Microsoft cloud and on-premises environments.Key Responsibilities:
Acting as a senior escalation point for complex technical issues across the Service Desk.
Managing and delivering infrastructure and cloud projects from initial scoping through to completion.
Working with clients to understand business requirements and design appropriate technical solutions.
Supporting the pre-sales process, including technical discussions, solution design and proposals.
Delivering Microsoft 365, Azure and on-premises server projects.
Producing technical documentation, project plans and implementation guides.
Managing project timelines, risks and customer expectations.
Ensuring successful project handovers into support.
Building strong relationships with customers and becoming a trusted technical adviser.
Required Skills & Experience To be considered for this opportunity, you should have previous experience working within an IT support, infrastructure, professional services or managed services environment.
Strong experience of Microsoft 365 and Azure.
Experience supporting and delivering projects within Windows environments.
A solid understanding of IT infrastructure, networking and cloud technologies.
Previous experience acting as an escalation point for technical issues.
Experience working directly with customers and stakeholders.
The ability to manage multiple priorities and projects.
Excellent communication and problem-solving skills.
A proactive and customer-focused approach.
A full UK driving licence and willingness to travel to customer sites when required.
Wolverhampton | Onsite £55,000 - £65,000 Must be eligible to work in the UK. ....Read more...
ROLE OVERVIEW
We are currently looking for a Materials Characterisation Technical Sales Specialist to join a leading supplier of analytical and testing equipment within laboratory and industrial environments. This is an exciting opportunity for a proven sales professional with technical knowledge of testing machines to develop new business across the UK. You will play a key role in expanding our clients reach into sectors such as manufacturing, automotive, and engineering, providing tailored solutions to meet industry needs.
Working within a dynamic team, you will leverage your technical expertise and industry contacts to break into new accounts, supporting the growth of their market presence. This role offers a blend of technical engagement and strategic sales execution, with the flexibility to work remotely within the territory.
KEY DUTIES AND RESPONSIBILITIES
Your duties as the Materials Characterisation Technical Sales Specialist will be varied however the key duties and responsibilities are as follows:
- Drive sales growth by identifying and developing new business opportunities across the UK, focusing on industries requiring testing and materials characterisation solutions.
- Build and maintain strong relationships with potential clients, understanding their technical needs and presenting relevant testing machine solutions.
- Act as a technical expert, providing product demonstrations, support, and knowledge to clients and internal teams.
- Collaborate with the wider sales and product specialist team to ensure solutions are aligned with customer requirements.
- As the Materials Characterisation Technical Sales Specialist, you will continually enhance your industry and product knowledge to stay ahead of market trends.
ROLE REQUIREMENTS
To be successful in your application to this exciting role as the Materials Characterisation Technical Sales Specialist we are looking to identify the following on your profile and past history:
- A Degree or higher level in a relevant field (e.g., Materials Science, Mechanical Engineering, Analytical Chemistry).
- Proven experience in technical sales, ideally within analytical or testing equipment sectors, with a strong understanding of testing machines used in manufacturing or engineering industries.
- Established industry contacts and a good network within UK manufacturing, automotive, or engineering sectors.
- A willingness to travel extensively across the UK to support business development.
WHATS IN IT FOR YOU?
- Competitive salary of £40,000£50,000 plus an excellent £10,000 OTE bonus.
- Company car provided.
- Opportunities for career development within a growing business.
- Flexible work location within the UK territory, with travel involved.
- Join a forward-thinking company supporting cutting-edge testing technology.
Key Words: Materials Characterisation / Technical Sales / Testing Machines / Analytical Equipment / Industry Knowledge / UK Territory / Manufacturing / Automotive / Engineering / Business Development
"Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the STEM sectors, combining recruitment expertise with scientific knowledge to help you advance your career."....Read more...
A leading technology organisation is seeking an experienced Senior Software Engineer to join a team responsible for developing and supporting critical software applications used to monitor, analyse, and optimise large-scale operational systems.
This is an exciting opportunity for a hands-on engineer to work on real-time data platforms, operational tooling, and service assurance solutions that provide valuable insights into complex network environments. You will play a key role in designing, developing, and maintaining software that supports business-critical operations, working closely with engineering teams, product stakeholders, and operational users.
The role combines software development, system integration, troubleshooting, and continuous improvement, making it ideal for someone who enjoys solving complex technical challenges and delivering reliable, scalable solutions.
Key Responsibilities
- Develop, enhance, and support software applications used within operational environments.
- Design and implement new features based on user and business requirements.
- Work closely with engineering teams to understand system architectures and ensure effective monitoring and data collection capabilities.
- Analyse system performance, troubleshoot issues, and support operational teams with fault diagnosis.
- Participate in software design, code reviews, testing, and documentation activities.
- Collaborate with internal stakeholders, product teams, and third-party suppliers to deliver effective solutions.
- Support the ongoing maintenance and improvement of operational systems.
- Identify opportunities to improve processes, tooling, and software reliability.
- Contribute to the full software development lifecycle, from requirements gathering through to deployment and support.
- Provide technical support for live operational systems, including occasional on-call responsibilities.
Experience Required
- Degree in Computer Science, Software Engineering, or a related technical discipline.
- Strong hands-on experience developing software using Java within a real-time operational environment.
- Strong experience with JavaScript and Node.js development.
- Experience working with both Windows and Linux operating systems.
- Good understanding of IP networking and experience troubleshooting network issues using tools such as Wireshark or similar.
- Experience working with event streaming technologies such as Kafka.
- Strong understanding of the full software development lifecycle.
- Experience producing high-quality, maintainable, and reusable software within a collaborative engineering environment.
- Understanding of object-oriented analysis, design principles, and common design patterns.
- Strong communication skills with the ability to collaborate effectively across technical and non-technical teams.
- Awareness of software and network security best practices.
- Experience producing clear technical documentation to support ongoing development and operational support.
Desirable Experience
- Real-time monitoring or service assurance platforms.
- Large-scale distributed systems.
- Data analysis and operational dashboards.
- Network management or telecommunications environments.
- Supporting production systems within a 24/7 operational environment.
The Ideal Candidate
You will be a proactive and curious engineer who enjoys understanding complex systems, identifying improvements, and developing practical solutions. You will have strong technical ownership, excellent problem-solving skills, and the ability to work collaboratively across engineering and operational teams.
This is an opportunity to contribute to highly visible software platforms that support critical services while working within a technically challenging and collaborative engineering environment.
Benefits
- Hybrid and flexible working arrangements.
- Competitive salary and comprehensive benefits package including annual bonus.
- Pension scheme and private healthcare.
- Professional development and training opportunities.
- Opportunity to work on cutting-edge satellite technologies.
- Collaborative engineering culture with exposure to complex international programmes.
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An innovative space technology organisation is looking for an experienced Spacecraft Systems Engineer to join its growing engineering team.
This is an excellent opportunity to play a central role in the design and development of complex spacecraft missions, working across multiple engineering disciplines to develop robust, achievable technical solutions.
The Role
As a Spacecraft Systems Engineer, you will act as a technical architect across the mission lifecycle, supporting system design, requirements, trade-offs, integration, verification and ultimately spacecraft operations.
Key responsibilities include:
- Develop spacecraft mission and system-level designs.
- Derive, allocate, verify and maintain system requirements and traceability.
- Perform system-level trade studies and technical assessments.
- Manage spacecraft budgets including mass, power, data and propellant.
- Produce and maintain CONOPS, V&V plans, ICDs and other systems engineering documentation.
- Own and manage system-level interfaces, including space-to-ground and TM/TC.
- Support spacecraft testbeds, validation and system-level testing.
- Contribute to FDIR, FMECA and fault-tree activities.
- Coordinate engineering activities across multiple subsystem teams.
- Support spacecraft integration, verification and environmental test campaigns.
- Present technical analyses and recommendations to internal and external stakeholders.
- Contribute to bids, proposals and early-stage mission studies.
- Support key programme reviews including SRR, PDR, CDR and TRR.
- Provide technical support during commissioning and critical in-orbit operations.
About You
We're looking for a systems engineer with experience working on satellite or similarly complex aerospace systems.
Essential experience:
- 2+ years' experience in satellite systems engineering.
- Good understanding of the key subsystems that make up a spacecraft.
- Experience with requirements derivation, verification and traceability.
- Strong analytical skills and the ability to perform complex technical trade-offs.
- Excellent communication and stakeholder management skills.
- Comfortable using Microsoft Office, particularly Word, Excel and PowerPoint.
Desirable Experience
- Understanding of attitude and orbit control systems (AOCS).
- Satellite-level AIT experience.
- Exposure to FFT, STB, TM/TC and MIB activities.
- Mission operations experience.
- Experience with GMAT or Orekit.
- Python, MATLAB or other engineering analysis tools.
- FMECA, FDIR, fault-tree analysis or reliability engineering.
- Experience working on institutional or ESA missions.
Whats on Offer
- Hybrid working with flexible core hours.
- Optional compressed working pattern.
- 25 days' holiday, increasing to 28 with service, plus Bank Holidays.
- Private healthcare, life insurance and long-term sick pay.
- Relocation support may be available.
- Modern engineering and cleanroom facilities.
- Regular social and team events.
- The opportunity to work on technically challenging spacecraft and space missions.
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