A Technical Support Engineer is sought to join an established engineering team in Dover, Kent, contributing to the delivery of technical support, troubleshooting, and application expertise across a range of electrical testing and measurement products.
The Technical Support Engineer, Dover, Kent, will be expected to develop your understanding in the field, learning from peers and senior engineers in technical areas and industry best practices. This may include supporting low voltage instruments, electrical test equipment, battery systems, and rotating machines, as well as contributing to product development, training, and customer engagement activities.
Responsibilities include:
Provide expert technical support to customers and distributors via phone, email, and other communication channels.
Deliver on-site technical support and assistance when required.
Support pre- and post-sales activities, acting as a key technical point of contact.
Create technical content including application notes, competitor comparisons, and support materials.
Support product development activities, including testing during alpha, beta, and product launch phases.
Assist with regression testing and validation of new products.
Deliver technical demonstrations at trade shows, exhibitions, and industry events.
Maintain and manage demonstration equipment and departmental stock.
Input and maintain accurate records within CRM systems.
Complete departmental reporting, including visit reports, monthly updates, and expense submissions.
Support internal teams including sales, product management, and marketing with technical expertise.
Undertake additional duties such as testing services and workshop support as required.
Key skills & experience:
Strong understanding of electrical installations and testing procedures (e.G., BS7671, BS2391).
Hands-on experience as an electrician within commercial or industrial environments.
HNC/HND in Electrical Engineering or working towards a degree-level qualification.
Strong knowledge of electrical power systems and testing/measurement principles.
Proficiency with IT systems including MS Office and CRM platforms.
Strong communication and presentation skills with a customer-focused approach.
Ability to manage multiple priorities and work independently.
Full UK driving licence and willingness to travel within the UK and internationally.
How to apply:
Apply now for the Technical Support Engineer role in Dover, Kent. Send your CV to adighton@redlinegroup.Com or call Adam on 01582878821.....Read more...
Mobile Master Technician
We are hiring now on behalf of our client for a newly created role in a new division of our clients company. They are looking for an experienced Mobile Master Vehicle Technician or an experienced Technical Field Sales person.
This role would suit a technical individual that understands the working of a modern garage and associated garage equipment and tools alongside technical knowledge of engines, air conditioning / climate control and ADAS.
This role offers huge scope and variety with the opportunity to travel extensively throughout the UK and technically advise garages how to obtain the best results from our client’s workshop offering.
Location - Midlands
Salary – Up to £45K basic + bonus + company vehicle + pension + annual leave + Health & Wellbeing package + other benefits
Role & Required Experience:
Experience in B2B technical sales, technical sales engineering or field service engineering within garage equipment, workshop equipment, automotive tools, vehicle diagnostics / ADAS, A/C servicing or similar.
Support the sales team with garage equipment, workshop solutions, service equipment, technical sales support and pre-sales advice.
Work with distributors on product specifications, technical requirements, product support and solution selling.
Build relationships with garage / workshop decision-makers, delivering equipment demonstrations and technical presentations.
Provide technical support, troubleshooting, installation guidance, product selection and aftersales support to customers and distributors.
Manage projects from quotation, specification and order through to delivery, installation and commissioning.
Attend trade shows, exhibitions and product demonstrations to promote garage equipment and technical solutions.
To Register your interest:
For a confidential chat about this role contact Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on 07398 204832 or email your CV
We are not accepting overseas application for this role.
Job Ref: 4343RC
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Mobile Master Technician
We are hiring now on behalf of our client for a newly created role in a new division of our clients company. They are looking for an experienced Mobile Master Vehicle Technician or an experienced Technical Field Sales person.
This role would suit a technical individual that understands the working of a modern garage and associated garage equipment and tools alongside technical knowledge of engines, air conditioning / climate control and ADAS.
This role offers huge scope and variety with the opportunity to travel extensively throughout the UK and technically advise garages how to obtain the best results from our client’s workshop offering.
Location - Midlands
Salary – Up to £45K basic + bonus + company vehicle + pension + annual leave + Health & Wellbeing package + other benefits
Role & Required Experience:
Experience in B2B technical sales, technical sales engineering or field service engineering within garage equipment, workshop equipment, automotive tools, vehicle diagnostics / ADAS, A/C servicing or similar.
Support the sales team with garage equipment, workshop solutions, service equipment, technical sales support and pre-sales advice.
Work with distributors on product specifications, technical requirements, product support and solution selling.
Build relationships with garage / workshop decision-makers, delivering equipment demonstrations and technical presentations.
Provide technical support, troubleshooting, installation guidance, product selection and aftersales support to customers and distributors.
Manage projects from quotation, specification and order through to delivery, installation and commissioning.
Attend trade shows, exhibitions and product demonstrations to promote garage equipment and technical solutions.
To Register your interest:
For a confidential chat about this role contact Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on 07398 204832 or email your CV
We are not accepting overseas application for this role.
Job Ref: 4343RC
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Mobile Master Technician
We are hiring now on behalf of our client for a newly created role in a new division of our clients company. They are looking for an experienced Mobile Master Vehicle Technician or an experienced Technical Field Sales person.
This role would suit a technical individual that understands the working of a modern garage and associated garage equipment and tools alongside technical knowledge of engines, air conditioning / climate control and ADAS.
This role offers huge scope and variety with the opportunity to travel extensively throughout the UK and technically advise garages how to obtain the best results from our client’s workshop offering.
Location - Midlands
Salary – Up to £45K basic + bonus + company vehicle + pension + annual leave + Health & Wellbeing package + other benefits
Role & Required Experience:
Experience in B2B technical sales, technical sales engineering or field service engineering within garage equipment, workshop equipment, automotive tools, vehicle diagnostics / ADAS, A/C servicing or similar.
Support the sales team with garage equipment, workshop solutions, service equipment, technical sales support and pre-sales advice.
Work with distributors on product specifications, technical requirements, product support and solution selling.
Build relationships with garage / workshop decision-makers, delivering equipment demonstrations and technical presentations.
Provide technical support, troubleshooting, installation guidance, product selection and aftersales support to customers and distributors.
Manage projects from quotation, specification and order through to delivery, installation and commissioning.
Attend trade shows, exhibitions and product demonstrations to promote garage equipment and technical solutions.
To Register your interest:
For a confidential chat about this role contact Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on 07398 204832 or email your CV
We are not accepting overseas application for this role.
Job Ref: 4343RC
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
An established, technology-driven engineering organisation operating in the advanced imaging and detection sector is seeking a highly capable Technical Engineering Manager.
This Egham based business designs and manufactures precision electronic and optoelectronic systems used within high-performance, regulated, and safety-critical environments. With continued investment in innovation and product development, this role offers the opportunity to shape technical strategy and engineering excellence at a senior level.
This is a strategic leadership position responsible for overseeing the full lifecycle of complex electronic product development — from early-stage concept and architecture through to production, certification, and in-service support. You will lead a multidisciplinary engineering function, drive the technology roadmap, and ensure delivery of innovative products aligned to commercial, operational, and customer objectives
Key responsibilities for the Technical Engineering Manager role, based in Egham:
Engineering Strategy & Leadership
Lead, mentor, and develop a high-performing engineering team
Define and execute the engineering roadmap aligned to business strategy
Ensure high-quality product delivery within agreed timescales and cost targets
Establish and monitor KPIs to measure performance and drive continuous improvement
New Product Development (NPD)
Oversee complex NPD programmes across hardware, firmware, and software
Provide system-level architectural direction and high-level technical oversight
Ensure product designs meet regulatory, quality, and manufacturability standards
Drive efficiency, sustainability, and best practice within development processes
Technical Authority
Provide leadership across advanced electronic and sensor-based technologies including:
Maintain accountability for technical risk, system reliability, and product performance
Balance innovation with practical delivery and commercial impact
Commercial & Cross-Functional Collaboration
Support technical feasibility assessments and customer-facing activities
Work closely with sales, manufacturing, purchasing, and executive leadership
Ensure effective communication of technical strategy to both technical and non-technical stakeholders
Product Lifecycle & Compliance
Oversee lifecycle management including obsolescence planning and upgrades
Ensure compliance with ISO quality standards and engineering governance
Support manufacturing readiness, certification activities, and production optimisation
Drive high-quality technical support for fielded products
Key skills required for the Technical Engineering Manager role in Egham:
Essential
Degree in Electrical/Electronic Engineering, Physics, or related discipline
Significant experience leading engineering teams in technology-led organisations
Strong technical background in electronics and analogue system design
Proven track record delivering complex engineering programmes
Strong communication, decision-making, and stakeholder engagement skills
Desirable
Experience in advanced imaging, sensing, or detection technologies
Knowledge of optoelectronic systems and integrated sensor platforms
Exposure to ASIC development and mixed-signal system design
Experience operating in regulated or high-reliability environments
The Technical Engineering Manager plays a pivotal role in shaping the impact and long-term strategic growth of by directly influencing technology direction, innovation capability, operational performance, and commercial competitiveness.
APPLY NOW! To apply for the Technical Engineering Manager role based in Surrey, please send your CV to mbelmar@redlinegroup.Com, or for more information contact Mike Belmar on 01582 878807....Read more...
As a Technical Coordinator, you will act as the link between customers, field engineers, and internal teams, ensuring the right technical resources are deployed to the right site at the right time. You will support installations, breakdowns, servicing, and hire projects while maintaining a strong focus on customer service and operational efficiency.
Key Responsibilities
Plan and coordinate nationwide engineer deployments based on skills, workload, and project needs
Provide technical support to engineers and customers, remotely and on-site when required
Process and manage work orders to meet customer and operational deadlines
Support installations, servicing, decommissioning, and breakdowns of temperature control equipment
Build strong relationships with customers as a trusted technical contact
Work closely with Sales, Hire, Operations, and back-office teams to improve service delivery
Ensure accurate reporting and system updates using CRM and operational tools
Skills and Experience
Background in a field-based technical role (service engineer, technician, or technical sales)
Experience with industrial cooling, heating, HVAC, or process equipment (advantageous)
Strong customer service and communication skills
Ability to manage high workloads in a fast-paced, national operation
Confident using CRM systems, diagnostic tools, and MS Office
Requirements
Full UK driving licence
Willingness to travel across the UK
Right to work in the UK....Read more...
As a Technical Coordinator, you will act as the link between customers, field engineers, and internal teams, ensuring the right technical resources are deployed to the right site at the right time. You will support installations, breakdowns, servicing, and hire projects while maintaining a strong focus on customer service and operational efficiency.
Key Responsibilities
Plan and coordinate nationwide engineer deployments based on skills, workload, and project needs
Provide technical support to engineers and customers, remotely and on-site when required
Process and manage work orders to meet customer and operational deadlines
Support installations, servicing, decommissioning, and breakdowns of temperature control equipment
Build strong relationships with customers as a trusted technical contact
Work closely with Sales, Hire, Operations, and back-office teams to improve service delivery
Ensure accurate reporting and system updates using CRM and operational tools
Skills and Experience
Background in a field-based technical role (service engineer, technician, or technical sales)
Experience with industrial cooling, heating, HVAC, or process equipment (advantageous)
Strong customer service and communication skills
Ability to manage high workloads in a fast-paced, national operation
Confident using CRM systems, diagnostic tools, and MS Office
Requirements
Full UK driving licence
Willingness to travel across the UK
Right to work in the UK....Read more...
HELPDESK TEAM LEADER FIXED TERM CONTRACT ILKLEY - HYBRID WORKING UP TO £35,000 (Negotiable)
THE COMPANY:We’re exclusively partnering with highly reputable company that is looking to recruit an experienced Technical Support / Helpdesk Team Leader to join the team.As Technical Support / Helpdesk Team Leader, you will be responsible for managing a team of Support Analysts, Managing Workloads, Ensuring Key SLA are achieved, Rota Management and Ensuring high levels of customer service.The role does require an individual who has operated at Team Leader level within a technical environment with a high-level understanding of IT environments such as Networking.This is the perfect opportunity for an individual with good leadership expertise that is keen to learn more about IT to be able to provide hands-on support where required.THE TECHNICAL SUPPORT / HELPDESK TEAM LEADER ROLE:
As Technical Support Team Leader, you will be responsible for managing a team of Support Analysts, whilst ensuring high levels of customer service
Monitoring workloads & ticketing to ensure that all customers are supported within the agreed SLA
Preparing Monthly team rotas to ensure resource is provided
Assisting with Project Work and Coordination
Identifying training needs and areas of improvement
Ensuring that customers are escalated and responded to rapidly
Maintaining SOPs when processes change/update
Providing reports to the Directors and discussing key insights
Setting team and individual objectives, targets and improvement milestones
Arranging team meetings and 1:1 meetings to ensure good communication
Delivering or arranging delivery of regular training
THE PERSON:
Must have experience as a Helpdesk Team Leader, Technical Support Team Leader, Service Desk Team Leader, IT Support Team Leader or similar team lead role in a technical envionment
A broad understanding of IT, with the willingness to develop enhanced technical skills over time to enable enhanced/escalation support to team.
Excellent communication skills with the confidence to manage a team of varying experience levels
An individual with solid values and one that enjoys delivering high levels of service
TO APPLY:Please send your CV for the Technical Support Team Leader position via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Optical Customer Technical Support Advisor – Milton KeynesFull Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor/lab while keeping you close to the technical side of optics, this could be a strong next step.
Apply NowTo apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Junior Technical Support Engineer (Hybrid working)
An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based near Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers.
You will be a part of an energised and experienced IT support team, providing technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk.
Please note experience is not essential, training will be provided. However, a keen interest in IT and technology is required.
Role Responsibilities (condensed):
Offer a high level of technical IT support to a variety of clients at second-line level
Ensure incidents are resolved in line with SLAs
Escalate any unresolved issues
Ensure internal documentation is developed and maintained
Learning and development; staying up-to-date and expanding your technical knowledge
Required experience, skills and knowledge
Excellent customer service skills
Keen interest in IT and Technology
Degree in an IT field is desirable
Full UK Driving License
Remuneration:
Salary of up to £27.5k-£30k PA + 20% shift bonus uplift. Taking total package to circa £33k - £36K.
Excellent employment benefits package and supported learning, development and career progression.
Free parking onsite.
Hours of work: 2x day shifts from 7.00am to 7.00pm. 2x night shifts from 7.00pm to 7.00am This will be followed by a 4-day rest period. One shift per week will be onsite, the remainder will be WFH.
....Read more...
Working alongside the Customer Support Manager, you will support the day-to-day running of the service desk and administrative functions across the business. This is a varied role offering exposure to customer support, technical documentation and operational processes.
Service Desk Responsibilities
Monitor multiple service desks including TfGM, Rotala, MCV, Mellor and Yutong
Provide updates to customers on job progress and status
Escalate urgent issues to the Installation Manager, and close service tickets once work has been completed
Installation administration
Prepare job sheets for engineers
Send completed installation documentation to customers
Log completed installations on internal systems
Maintain accurate records of installation activity
Engineer Support
Maintain the engineer documentation folders
Prepare installation packs for upcoming jobs
Technical & documentation
Maintain vehicle installation records
Organise and manage database versions
Record parts used during installations
Track stock used by engineers
Log faulty equipment returns (RMA process)
General Administration
Monitor shared email inboxes (support@ / installations@)
Respond to basic customer enquiries professionally
Organise shared folders and internal documents
This role will provide hands-on experience across multiple departments, giving a broad understanding of business operations within a technical environment.Training:Training to be Provided
You will complete the Business Administration Level 3 Apprenticeship.
Training will include:
Structured off-the-job training with Rochdale Training
Service desk and operations management
Customer service and communication skills
Business systems and administration processes
Technical documentation and record keeping
Functional Skills in maths and English (if required)
End Point Assessment
Training Outcome:
Progression into a permanent service desk or operations role
Development into technical administration or coordination roles
Increased responsibility within customer support or installations
Full-time employment?Yes – potential for a permanent role following successful completion.
Progression Opportunities Identified?Yes – Service desk, operations and technical support pathways.Employer Description:McKenna Brothers is a specialist provider of vehicle technology and installation services, working with major transport operators and manufacturers across the UK. The business supports fleets with advanced systems, installations and ongoing service support.
This is an exciting opportunity to join a growing company in a newly created role, working closely with the Customer Support Manager and gaining exposure across service desk operations, installations and technical administration.
The role offers a strong foundation in business administration, customer service and technical operations, with real responsibility from the outset and the opportunity to develop valuable industry knowledge.Working Hours :Monday – Thursday
9:00am – 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
Network Solution Architect
Remote based.
Paying up to £85,000, depending on experience.
Opportunity to join a sizeable, well-established and rapidly expanding ISP as a Solution Architect. The business provides IT services and solutions into Mid-Market, Enterprise scale businesses across voice, networks, connectivity, cloud and more.
You will focus primarily on WAN technologies (MPLS/WAN/SD-WAN), Data Centre Infrastructure and Network Security (Fortinet/Juniper/Cisco tech stack)
Working within a busy Pre-Sales team as a Network focused Solution Architect you will work to support the sales process, supporting sales and professional services teams by identifying customer technical and business requirements, designing and documenting recommended value-focused solutions.
Responsibilities will include:
Acting as the Technical lead on RFP's and bid reviews
Promoting the benefits and values of technical design features, mapping technical designs into business outcomes
Support Sales and Account Management teams as a Technical Consultant
Meet prospective and existing customers, to determine business and technical requirements
Produce and present Technical Solutions and supporting documentation, both high-level and low-level (Network Diagrams etc)
Effectively hand-over solutions and support delivery and operational teams
Support Product Management teams to provide input around product development
To be considered for this position you will require:
Demonstrable experience of previous Pre-Sales / Solutions Architecture
Strong examples of solution design and documentation.
Proficient in LAN, WAN, and Data Centre infrastructure, including technologies such as Switching, Routing, SD-WAN, SASE, WLAN, and SDN.
Strong experience with edge security appliances (Firewalls, IDS/IPS, DDoS), web application gateways, and load balancers.
Location: Remote
The position will pay: a basic salary of up to £85k + benefits.
Must be eligible to work in the UK.
....Read more...
Technical Consultant – Managed Services Provider
Location: Onsite in Wolverhampton Salary: between 45,000-50,000, depending on experience. Type: Permanent
A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team. This is a role for someone who enjoys variety, thrives in a fast‑paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio.
The position offers a blend of technical escalation, project delivery, and customer‑facing consultancy, providing a strong platform for long‑term progression as the business continues to scale.
Key responsibilities:
The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers. Responsibilities include:
Acting as a 2nd/3rd Line escalation point for complex technical incidents
Delivering on‑prem to cloud migration projects, with a focus on Microsoft 365 and Azure
Providing presales and technical advisory support to the sales team
Engaging directly with customers to understand requirements and shape effective solutions
Contributing to the development and enhancement of the MSP’s service offerings
This is a hands‑on, multi‑faceted role with exposure to a wide range of technologies and customer environments.
Required experience:
Strong background within an MSP or multi‑customer environment
Solid technical expertise across Microsoft 365, Azure, and traditional on‑prem infrastructure
Confident troubleshooting ability at a 2nd/3rd Line level
Experience delivering technical projects, ideally cloud migrations
Ability to support presales activity and communicate technical detail clearly
A proactive, consultative mindset and a genuine enthusiasm for technology
Office based – Wolverhampton.
Paying up to 50k, depending on experience.
Must be eligible to work in the UK.....Read more...
Junior IT Field Engineer
Navan
€34,000 -€40,000 Basic + Training + Technical Development + Growing Industry + Progression + Company Car + Stability + Immediate Start
Passionate about IT? Do you have some experience with PC's? if so this is a fantastic opportunity to break into the healthcare technology sector. Join an established growing business that offers structured training, long-term progression, and the opportunity to work on high-tech medical systems.
This is a fantastic opportunity to join a well-established company within the healthcare technology sector, supporting hospitals, clinical and domestic environments across a regional patch. With continued growth and investment in training, you’ll be supported by senior engineers while developing into a specialist within medical IT and imaging systems. You’ll be part of a professional, close-knit team where development and progression are genuinely encouraged.
Your Job As A Junior IT Field Engineer Will Include:
* Installation, support, and maintenance of healthcare technology systems * Diagnosing and resolving hardware, software, and network-related issues * Providing remote, telephone, and on-site technical support * Carrying out planned maintenance, calibration, and system updates * Supporting hospitals, radiology departments, and clinical environments
As A Junior IT Field Engineer You Will Have:
* IT background * Strong technical and problem-solving skills across hardware/software systems * Full driving licence (essential) * Confident communication skills with both technical and non-technical users * Willingness to learn, develop, and travel across Ireland
Apply now or contact Billy on 07458 163030 for immediate consideration
Keywords: field service engineer, technical support engineer, IT engineer, medical engineer, healthcare technology, biomedical, teleradiology, PACS, networking, London, Navan, Kells, Drogheda, Dublin ....Read more...
Are you an experienced Contract Technical Customer Support & Repairs Technician with a background in Electronics and Defence? We're offering a potential long-term opportunity (8 Month initial term) to support a Berkshire-based customer in delivering critical support and repair activities on advanced electronic systems.
This role has an indicative OUTSIDE IR35 determination therefore we can accept candidates who would like to operate through their own PSC.
You will work alongside a multi-disciplined engineering team supporting sophisticated electronic products used within defence and industrial environments. This role is perfect for a hands-on and proactive technician who can fault find to component level, support customers directly, and ensure products are repaired, tested, and returned efficiently while maintaining high standards of quality and service.
Key Skills required – Contract Technical Customer Support & Repairs Technician – Electronics/Defence, Berkshire:
Proven experience in electronics test, repair, and fault finding to component level
Experience using test equipment such as oscilloscopes, multimeters, and signal analysis tools
Experience providing technical/customer support within an engineering environment
Experience of working in the defence or aerospace industry is highly desirable
For more information or to apply for the Contract Technical Customer Support & Repairs Technician – Electronics/Defence opportunity working with our Berkshire-based client, please contact Kieran Pratt – Kpratt@redlinegroup.Com
/ 01582 878832 quoting reference KDP1052....Read more...
Junior Technical Support EngineerSalary starting at £25k (with a clear pathway you develop technical knowledge and performance)Full Time, Permanent.Harrogate (HG2)Sector – PCB Manufacturing & Supply
Are you someone that likes to make things happen?Are you organised and customer focused?
If this is you, then we have an exciting opportunity to join an established and respected Printed Circuit Board (PCB) specialist.Fineline VAR are the UK subsidiary of Fineline Global, one of the world’s leading suppliers of PCB’s. Following continued growth, we are looking for a Junior Technical Support Engineer to join our team who is focused on providing a first-class service to manage our customers’ needs.We put customer service at the heart of what we do and working from our offices in Harrogate, you will provide dedicated technical support and build strong relationships with our ever-expanding consumer base.General Job DescriptionThe Junior Technical Support Engineer provides assistance with the end‑to‑end engineering process across a wide range of PCB technologies. This role acts as a key technical link between customers and global PCB manufacturing partners, supporting the review of PCB designs, resolution of engineering queries, and the controlled release of products into production.The role has a strong focus on the Engineering Query (EQ) process, where you will work closely with both customers and factories to help ensure PCB designs are fully manufacturable while continuing to meet functional and performance requirements. You will be supported by senior engineers as you develop your technical knowledge and confidence in managing EQ discussions.Duties include:
Supporting and increasingly taking ownership of the Engineering Query (EQ) processSupport and review customer orders against approved quotations (price, lead time, Incoterms, issue levels)Check customer data packs using CAM softwareSupport EQ discussions between customer and factoryAssist with production release after EQ approvalManage and store approved data within the CRM systemWorking with internally and externally based colleagues to develop and grow technical knowledge.Undertake any other reasonable duties required in line with capabilities and the needs of the company and its customers.
You will possess:
Excellent verbal & written communication skills.A structured and independent way of thinking.Experience and confidence in general computer-based systems with a willingness to learn CAM and CRM systemsStrong attention to detailAbility to work in an open-office environment.A desire to progress.
Work Experience Requirements
Interest in PCB manufacturing
Education Requirements:
GSCE minimum (or equivalent).
INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
If you’re tech-minded, organised, and keen to build a long-term career in design and engineering, this role offers the perfect blend of learning, responsibility, and progression.
What you’ll be doing:
As a CAD Technician Apprentice, you’ll support the business by creating and maintaining accurate technical drawings and assisting with IT and systems support. With guidance and training, you’ll develop valuable technical, IT and problem-solving skills, including:
Learning to use AutoCAD to create, update, and maintain drawings
Assisting with installation drawings for live projects
Producing as-built (record) drawings
Updating drawings for maintenance and servicing
Managing drawing libraries and specifications
Following CAD standards for accuracy and consistency
Supporting CAFM and internal systems
Assisting with IT equipment setup and general support
Working closely with engineers and the Managing Director
Completing apprenticeship training and applying learning on the job
We reserve the right to close this advertisement early if we receive a high volume of suitable applications. We advise you to submit your applications early to prevent disappointment.Training:The successful candidate will complete the Engineering Manufacturing and Support Technician apprenticeship delivered by MK College. Training will combine off-the-job learning with practical, on-the-job experience.
You will receive structured training in:
Using AutoCAD and understanding CAD standards
Technical drawing principles and documentation
Engineering support processes
IT systems and CAFM systems
Health & safety and workplace best practice
Apprenticeship training will support both technical development and professional skills
Training Outcome:Opportunities for progression into a permanent CAD or technical role will be discussed upon successful completion of the apprenticeship.Employer Description:With over 20 years of industry experience, the company has established a strong reputation for delivering high‑quality workmanship and exceptional customer service across its specialist divisions, including Property Care, Plumbing & Heating, and Air Conditioning.
As a CAD Technical Apprentice, you’ll play an important role in supporting these divisions by producing accurate technical drawings and maintaining key project and site information. You’ll work closely with engineers and the wider team to help ensure projects are delivered efficiently and to the highest standards.
Pure’s experienced teams provide end‑to‑end installation and ongoing maintenance services, offering customers a professional, reliable, and seamless service at every stage.Working Hours :Monday - Friday, 8:00am - 5:00pm.Skills: Time management,IT skills,Attention to detail,Communication skills,Organisation,Problem solving,Teamwork,Willingness to learn,Reliability,CAD interest....Read more...
An Applications Support Engineer / Field Applications Engineer is sought to join an innovative engineering team in the UK, contributing to the development, support, and deployment of advanced electronics manufacturing equipment and application solutions.
The Applications Support Engineer / Field Applications Engineer, UK, will be expected to develop your understanding in the field, learning from peers and senior engineers in technical areas and industry best practices. This may include electronics manufacturing processes, equipment applications, and customer-facing technical support.
Responsibilities include:
Work with sales, customers, and suppliers to define application requirements and solution specifications.
Prepare and configure equipment and systems for demonstrations, installations, and customer evaluations.
Develop and execute application trials, demonstrations, and acceptance testing (FAT/SAT).
Debug and validate equipment and process performance using diagnostic tools and engineering knowledge.
Collaborate with sales, engineering, and supplier teams for seamless project delivery.
Maintain comprehensive technical documentation, training materials, and presentation content.
Support customers and internal teams with technical queries, training, and application support.
Key skills & experience:
Degree/qualification in Electronic Engineering or equivalent industry experience.
Proficiency with electronics manufacturing equipment and related systems.
Practical experience with SMT equipment, test processes, or production environments.
Strong problem-solving and analytical skills.
Effective communication and teamwork abilities.
How to apply:
Apply now for the Applications Support Engineer / Field Applications Engineer role in the UK. Send your CV to adighton@redlinegroup.Com or call Adam on 01582878821.....Read more...
We are looking for a Software Test Engineer to support the development, build, and testing of software for advanced technical products within a specialist engineering environment.
Key Responsibilities
Build and test software applications
Produce and maintain test plans, specifications, and reports
Support software integration and improve testability
Liaise with internal teams and external stakeholders on technical matters
Assist with automation of builds and testing
Requirements
Technical or Engineering background
Understanding of the Software Development Lifecycle (SDLC), particularly testing and integration
Experience testing Windows-based PC software (minimum 1 year)
Experience writing test documentation
Knowledge of scripting and programming for automation
Strong communication and MS Office skills
Engineering degree with software content (or equivalent experience)....Read more...
We are looking for a Software Test Engineer to support the development, build, and testing of software for advanced technical products within a specialist engineering environment.
Key Responsibilities
Build and test software applications
Produce and maintain test plans, specifications, and reports
Support software integration and improve testability
Liaise with internal teams and external stakeholders on technical matters
Assist with automation of builds and testing
Requirements
Technical or Engineering background
Understanding of the Software Development Lifecycle (SDLC), particularly testing and integration
Experience testing Windows-based PC software (minimum 1 year)
Experience writing test documentation
Knowledge of scripting and programming for automation
Strong communication and MS Office skills
Engineering degree with software content (or equivalent experience)....Read more...
A Senior Application Support Engineer is sought to join an innovative technology team in Ashby-de-la-Zouch, Leicestershire, contributing to the support, maintenance, and continuous improvement of customer-facing platforms and cloud-based infrastructure.
The Senior Application Support Engineer, Ashby-de-la-Zouch, Leicestershire, will be expected to develop your understanding in the field, learning from peers and senior engineers in technical areas and industry best practices. This may include platform operations, cloud infrastructure (Azure), system administration, database support, and application troubleshooting across live production environments.
Responsibilities include:
Support day-to-day operation of production and internal platforms, ensuring high availability.
Monitor system performance, investigate alerts, and resolve technical issues.
Assist with deployments, upgrades, patching, and environment configuration.
Administer Microsoft Azure environments, including VMs, Azure SQL, App Services, and storage.
Maintain Windows and Linux server environments, including user access and system configurations.
Support database environments including Microsoft SQL Server and Azure SQL.
Troubleshoot application and system integrations using logs, APIs, and diagnostic tools.
Support messaging and integration technologies such as MQTT and connected systems.
Participate in incident management, triage, and resolution across customer-facing systems.
Manage support tickets, ensuring clear communication and timely resolution.
Develop and maintain automation scripts using PowerShell, Python, and SQL.
Support security best practices including patching, access control, and vulnerability management.
Maintain technical documentation, including procedures, configurations, and troubleshooting guides.
Contribute to continuous improvement initiatives and operational efficiency enhancements.
Key skills & experience:
5+ years’ experience in application support, infrastructure, or systems engineering roles.
Strong experience with Microsoft Azure administration and cloud environments.
Experience with Windows Server and ideally Linux system administration.
Strong knowledge of Microsoft SQL Server and/or Azure SQL.
Experience with scripting (PowerShell and/or Python).
Understanding of networking fundamentals (DNS, VPNs, firewalls).
Experience supporting live production systems and resolving complex issues.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent communication skills with the ability to work across technical and non-technical teams.
Desirable: Experience with containers, MongoDB, MQTT, IoT systems, or AI-driven tooling.
How to apply:
Apply now for the Senior Application Support Engineer role in Ashby-de-la-Zouch, Leicestershire. Send your CV to Adighton@redlinegroup.Com or call Adam on 01582878821.....Read more...
Quality & Compliance Support
Assist in maintaining and updating documented procedures, forms and registers.
Support internal audit preparation and evidence collation.
Maintain training matrices and competency records.
Assist with CAPA (Corrective & Preventive Action) tracking, investigation and follow-up.
Help manage document control, including version updates and distribution.
Assist with environmental and sustainability data collection.
Fleet Management Support
Maintain vehicle records (insurance, servicing, MOT, inspections).
Assist with fleet monitoring.
Support administration of Vehicle allocations, Service bookings and safety recalls.
Technical Support Assistance
Provide administrative and technical assistance to the Technical Support function.
Support engineers with: Basic product research, Standards reference checks, Equipment compatibility checks
Log and track technical queries.
Develop understanding of relevant standards (e.g. fire detection, emergency lighting, access control, CCTV, intruder systems).
Assist in maintaining internal databases and spreadsheets.
Support development and improvement of reporting tools.
Assist with booking of training courses with external providers and creation of internal training programmes.
These duties are not exhaustive, and other tasks will be required from time to time. Full ongoing training will be provided to support the progression of the successful candidate.
It is desirable that applicants have some previous work experience within a technical, engineering or electrical environment.Training:The successful applicant will work towards the Business Administrator Level 3 Apprenticeship Standard.
Applicants should be willing to attend day release 1 day per month at Access Training, Team Valley, Gateshead.Training Outcome:This role is intended to progress over time, in terms of advancement of duties and level of responsibility and would very much suit a candidate who is keen on developing and progressing in their career.Employer Description:Pyrocel Limited has steadily grown into a leading fire and security provider across the Northeast of England with a head office based in Newcastle, and a Yorkshire branch in Leeds, they employ over 70 dedicated staff to ensure customer requirements are satisfied
Our new updated website details the services provided - www.Pyrocel.co.ukWorking Hours :8.30am-5.00pm, Monday to Friday, 37.5 hours per week / 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
IT support & troubleshooting: Provide first-line technical support to colleagues across the business, diagnosing and resolving hardware, software, and connectivity issues efficiently to minimise disruption to operations
Hardware installation & maintenance: Install, configure, and maintain desktops, laptops, printers, and other hardware across the business, including ordering and replacing equipment as required
Cyber security & data protection: Support cyber security best practices by maintaining secure access controls, assisting with software updates, and promoting safe use of IT systems across the business
System setup & user administration: Support the onboarding of new starters by setting up devices, email accounts, system access, and permissions, ensuring all equipment is configured correctly and securely
Project support: Contribute to IT-related projects, including system implementations and technology improvements, ensuring tasks are completed within agreed timeframes
IT asset & licence management: Maintain accurate records of IT equipment, software licences, and system documentation to ensure compliance and accountability
Team collaboration: Work collaboratively across departments, building positive working relationships
relationships and being a reliable point of contact for Support Services IT support. Work closely with internal teams and external IT providers, ensuring clear communication and timely resolution of technical issues
Documentation & process improvement: Create and maintain clear IT documentation, user guides, and troubleshooting notes to support efficiency and continuous improvement
Stakeholder communication: Act as a point of contact for contractors or external suppliers and clearly communicate technical issues and TT2 standards, explaining solutions clearly and patiently to both technical and non-technical users
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:TT2 is a UK-based transport infrastructure company responsible for operating and maintaining the Tyne Tunnels, a key road link under the River Tyne. The company manages tolling, traffic flow, safety, and ongoing maintenance to ensure the tunnels run efficiently and reliably.Working Hours :Days and shifts to be confirmed.Skills: Attention to detail,Organisation skills,Problem solving skills,Analytical skills....Read more...
A Field Service Engineer is sought to join an innovative engineering team in the UK, contributing to the development, support, and deployment of advanced electronics manufacturing equipment and application solutions.
The Field Service Engineer, UK, will be expected to develop your understanding in the field, learning from peers and senior engineers in technical areas and industry best practices. This may include electronics manufacturing processes, equipment applications, and customer-facing technical support.
Responsibilities include:
Work with sales, customers, and suppliers to define application requirements and solution specifications.
Prepare and configure equipment and systems for demonstrations, installations, and customer evaluations.
Develop and execute application trials, demonstrations, and acceptance testing (FAT/SAT).
Debug and validate equipment and process performance using diagnostic tools and engineering knowledge.
Collaborate with sales, engineering, and supplier teams for seamless project delivery.
Maintain comprehensive technical documentation, training materials, and presentation content.
Support customers and internal teams with technical queries, training, and application support.
Key skills & experience:
Degree/qualification in Electronic Engineering or equivalent industry experience.
Proficiency with electronics manufacturing equipment and related systems.
Practical experience with SMT equipment, test processes, or production environments.
Strong problem-solving and analytical skills.
Effective communication and teamwork abilities.
How to apply:
Apply now for the Field Service Engineer role in the UK. Send your CV to adighton@redlinegroup.Com or call Adam on 01582878821.....Read more...
