37.5 hours working week, overtime paid at a premium, job security and on-going development are just a few perks that the Technical Support Engineer will receive whilst working for this growing manufacturing business. Due to organic growth, we are recruiting for a Technical Support Engineer to join this well-established manufacturing organisation. The company is based in Warrington , offering easy access from surrounding towns and cities such as Altrincham, Bolton, Manchester, St Helens and Widnes.
Working Hours for the role of Technical Support Engineer :
Monday to Friday : 7am to 5.00pm – 37.5 hours per week.
In return, the successful Technical Support Engineer will receive:
Salary £40,000 - £45,000 per Annum( DOE)
Bike to Work Scheme.
Employee Assistance Programme.
Health Shield Medical Cash Plan.
Ongoing development and training.
Ideally, the successful Technical Support Engineer will have:
Level 3 Engineering qualification.
Solid experience resolving technical issues.
Understanding of electrical, pneumatic and hydraulic systems.
Knowledge of lifting systems, products.
E3R are keen to see applications from candidates for the role of Technical Support Engineer who have previous experience resolving technical issues either on site or remotely and who live close to Warrington. To apply for the role of Technical Support Engineer , please click "Apply Now" and attach your most up-to date CV.
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A Customer Success Executive is sought to join an innovative global test and measurement organisation in Hatfield, Hertfordshire, contributing to the delivery of exceptional customer experience and support across digital and traditional fire safety solutions.
The Customer Success Executive, Hatfield, Hertfordshire, will be expected to develop your understanding in the field, learning from peers and senior colleagues in technical areas, customer success processes and industry best practices. This may include product knowledge, digital learning platforms, CRM systems, and customer support processes used across service, warranty and technical support functions.
Responsibilities include:
Work with Sales, Marketing, Product and Operations teams to define customer needs, share insights and improve overall customer experience.
Support digital onboarding and training through the DT Academy / LMS, including content uploads, learner administration and user support.
Develop and execute first-line support responses, troubleshooting and guidance for both traditional and digital DT products.
Debug and validate customer issues, escalating complex cases where required and collaborating with internal teams.
Collaborate with internal departments to ensure seamless resolution of customer enquiries and distributor support.
Maintain comprehensive technical and customer documentation, including knowledge base content, FAQs and case records.
Support customers, distributors and internal teams with technical, service, warranty and digital platform queries.
Key skills & experience:
Experience in customer service, technical support or customer success roles, or equivalent industry experience.
Proficiency with CRM, ticketing systems and digital tools, ideally including LMS or SaaS platforms.
Practical experience with customer support processes, case management, and digital engagement platforms.
Strong problem-solving and analytical skills, with high attention to detail and accuracy.
Effective communication and teamwork abilities, with the confidence to explain technical information clearly.
How to apply:
Apply now for the Customer Success Executive role in Hatfield, Hertfordshire. Send your CV to adighton@redlinegroup.Com or call Adam on 01582878821.....Read more...
Technical Manager Location: Bristol Salary: Up to £60,000 DOEA rapidly expanding food manufacturer in Bristol is seeking a confident and ambitious Technical Manager to take ownership of quality systems, food safety compliance and technical standards across the site. The site is looking to achieve BRC accreditation within the next 12 months. This is an excellent opportunity to work closely with senior management and drive continuous improvement whilst remaining "hands on" Role Responsibilities ·Develop, maintain and improve site quality systems to meet customer and certification requirements ·Own and manage all Quality/Food Safety documentation, including version and change control ·Ensure compliance with food safety, quality, traceability, labelling and specification standards ·Lead FSSC 22000 auditing procedures and drive completion of corrective actions ·Conduct internal audits (FSSC 22000, GMP, customer-specific) ·Lead the site HACCP program ·Complete customer/third-party SAQs and technical information requests ·Manage supplier non-conformances and close out actions ·Investigate customer complaints, identify trends and implement improvements ·Support traceability challenges, mass balances and product reviews ·Maintain raw material and finished product specifications ·Drive continuous improvement of technical and manufacturing standards ·Support investigations into quality issues and collaborate with the Factory Manager ·Ensure high standards of hygiene and housekeeping ·Liaise with regulatory bodies, suppliers and customer technical teams ·Support NPD with artwork approval, shelf-life studies, HACCP inputs and product trials Skills & Experience ·Minimum 3 years' experience in a Technical/QA role within food manufacturing or packing ·Food Safety Level 3 and HACCP Level 3 (minimum) ·Strong understanding of auditing, food safety systems and FSSC 22000 ·Confident leading audits and communicating with customers and suppliers ·Strong problem-solving and continuous improvement mindset Benefits Salary £50,000 pa plus excellent Benefits including Christmas shutdownKeywords: QA Manager, Quality Systems Manager, Technical Supervisor, Technical Team Lead, Technical Manager ....Read more...
Application & IT Support Engineer Crewe - Hybrid Up To £35,000We are looking for a proactive, technically confident 1st Line Support Engineer to join our highly successful, and rapidly expanding client’s team. This is a key role within the IT function, combining BC application support with 1st line IT service desk responsibilities.You will act as the first point of contact for technical queries across the business, ensuring users receive fast, accurate, and high-quality support. A strong understanding of Business Central and the ability to troubleshoot functional and technical issues is essential.This role would suit someone who thrives in a busy environment, enjoys solving problems, and takes real ownership of their work. If you are from a 1st Line Support Engineer, Applications Support Agent, IT Support, IT Consultant or similar role this opportunity is not to be missed.The Role:
Provide 1st line IT support across hardware, software, networks, and cloud services.
Deliver specialist support for Microsoft Dynamics Business Central, including triage, investigation, and resolution of BC-related incidents.
Troubleshoot business application issues, integrations, and user errors within BC and connected systems.
Manage new starter onboarding: account creation, hardware configuration, and access setup.
Assist users with daily system operations, ensuring they understand how to effectively use BC and other core applications.
Administer user permissions across multiple platforms, maintaining strict adherence to the Principle of Least Privilege (PoLP).
Work closely with the IT Manager on infrastructure projects, upgrades, and system improvements.
Escalate complex technical issues to internal teams or external vendors when needed.
Maintain accurate technical documentation, knowledge base articles, and support procedures.
Act as a key liaison for IT suppliers, software providers, and support partners.
Deliver ad-hoc user training, best-practice guidance, and system walkthroughs.
Ensure compliance with IT policies, security standards, and internal processes at all times.
You:
Demonstrated experience supporting end users for IT & Applications.
Strong technical troubleshooting ability with excellent problem-solving skills.
Confident working independently and managing workloads under pressure.
Highly organised with strong prioritisation and multitasking capability.
Excellent communication skills, both written and verbal, with the ability to translate technical language for non-technical users.
Strong attention to detail and a commitment to delivering high-quality service.
Curious, analytical mindset with a desire to continually develop technical knowledge.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Technical Consultant – Managed Services Provider
Location: Onsite in Wolverhampton Salary: between 45,000-50,000, depending on experience. Type: Permanent
A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team. This is a role for someone who enjoys variety, thrives in a fast‑paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio.
The position offers a blend of technical escalation, project delivery, and customer‑facing consultancy, providing a strong platform for long‑term progression as the business continues to scale.
Key responsibilities:
The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers. Responsibilities include:
Acting as a 2nd/3rd Line escalation point for complex technical incidents
Delivering on‑prem to cloud migration projects, with a focus on Microsoft 365 and Azure
Providing presales and technical advisory support to the sales team
Engaging directly with customers to understand requirements and shape effective solutions
Contributing to the development and enhancement of the MSP’s service offerings
This is a hands‑on, multi‑faceted role with exposure to a wide range of technologies and customer environments.
Required experience:
Strong background within an MSP or multi‑customer environment
Solid technical expertise across Microsoft 365, Azure, and traditional on‑prem infrastructure
Confident troubleshooting ability at a 2nd/3rd Line level
Experience delivering technical projects, ideally cloud migrations
Ability to support presales activity and communicate technical detail clearly
A proactive, consultative mindset and a genuine enthusiasm for technology
Office based – Wolverhampton.
Paying up to 50k, depending on experience.
Must be eligible to work in the UK.....Read more...
As an ICT Technician Apprentice, you will support our internal IT systems and technical operations. You will develop practical skills in IT support, hardware diagnostics, data security, and system maintenance while working closely with technical, operations, and compliance teams.
This role is ideal for someone with a strong interest in IT who wants to build a career in technical support, infrastructure, or IT operations.
Provide first-line technical support to internal users
Assist with the setup, configuration, and maintenance of IT hardware and devices
Diagnose and troubleshoot basic hardware, software, and connectivity issues
Support the secure handling, testing, and processing of IT equipment
Learn and follow data security and compliance procedures (GDPR, WEEE, ISO standards)
Maintain accurate records of IT assets, faults, and resolutions
Assist with system updates, backups, and basic network support
Liaise with operations teams to support smooth service delivery
Follow health, safety, and environmental policies
Support general administrative and documentation tasks related to IT operations
Training:This apprenticeship is delivered through a blended learning approach, combining on-the-job training with study toward a Level 3 ICT Technician qualification.
You will develop skills and knowledge in:
IT hardware and operating systems
Network fundamentals and connectivity
Technical fault diagnosis and resolution
Cyber security, data protection, and compliance
Asset management and documentation
Customer and user support principles
Professional communication and teamwork
Health, safety, and environmental best practices
Training Outcome:Career progression opportunities on completion of this apprenticeship.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday: 9am - 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience,Ability to follow procedures,Strong interest in IT and tech....Read more...
This is a fantastic opportunity to grow your career in sales and commercial functions while gaining valuable skills in a technical environment.
Main Duties:
Customer and Sales Support: Assist the inside sales team with customer inquiries, providing excellent service and ensuring timely responses to all customer needs
Coordinating Internal Functions: Collaborate with various internal departments to share relevant product information and provide effective solutions to customers
Cold Calling/Outbound Lead Generation: Reach out to potential customers through cold calling and outbound lead generation to drive business development and expand our customer base
Learning the Technical Side of Our Products: Gain in-depth knowledge of our range of products, including their technical features and applications, to better support customers and contribute to sales efforts
The Candidate:
The successful candidate will be:
Technically Minded: A strong interest in learning about technical products and solutions. The ability to grasp technical concepts and communicate them effectively to customers and internal teams
Proactive: A self-starter who takes initiative, manages time effectively, and demonstrates a willingness to contribute ideas and solutions.
Inquisitive Nature: A curiosity to explore new challenges, learn about the industry, and ask questions to understand customer needs and product capabilities
Strong Communication Skills: Ability to communicate clearly and professionally, both in writing and verbally, to engage with customers and internal teams
Attention to Detail: Accuracy in handling customer information, quotations, and technical data, with a focus on providing precise solutions
Team Player: Ability to collaborate effectively within a team environment, sharing information and working towards common goals
Resilience and Drive: Motivated to work in a fast-paced environment with the determination to meet and exceed targets
Willingness to Learn: An eagerness to develop new skills, including technical knowledge and sales expertise
Educational Requirements: Ideally, candidates should have a strong academic background (A-Levels or equivalent) or relevant work experience in a technical field
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Customer Service qualification, which will help start your career and give you an insight into the business' processes and procedures
Our training is all completed remotely via Teams with a development coach, who will be available for support
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
Training Outcome:
Potential full-time role for the right candidate upon successful completion of the apprenticeship
Upon successful completion of the apprenticeship, there is potential for progression into a Technical Support role, where you will help customers with technical queries and support their product requirements
Alternatively, the apprenticeship can lead to an External Sales role, where you will have the opportunity to support and develop relationships with our global customer base
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.00am - 4.00pm, including a 30 minute break.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
An exciting opportunity has arisen for a knowledgeable, enthusiastic, and highly motivated Field Service Engineer to take the next step in their career and join a Technical Account Management team. They will be responsible for managing, developing, and enhancing customer relationships while displaying technical expertise to support their clients with Service Visits, Technical Service Delivery, and Account Management throughout the division. Alongside a competitive salary, the Field Service Engineer will enjoy benefits such as a Company Car, Pension Scheme, Employee Assistance Programme, additional days accrued for length of service, and more! The successful Field Service Engineer will play a fundamental role in supporting the growth of the laundry and hygiene solutions division, becoming part of a developing workforce alongside leaders in the manufacturing of chemicals for over 50 years. Key Responsibilities of Field Service Engineer: • Provide technical support to achieve business targets, customer satisfaction and objectives. • Conduct service repairs on company equipment while monitoring quality, cost, and overseeing technical elements of chemical dosing equipment. • Effectively manage and develop new and existing client relationships. • Achieve sales targets for designated accounts. • Promote additional services while displaying knowledge of equipment and servicing requirements. • Offer technical support to meet business goals, ensure customer satisfaction, and fulfil objectives. • Support the acquisition of new accounts and prepare and deliver customer and colleague training. • Monitor and enhance commercial performance while ensuring that account summaries are consistently updated and accurate. • Submit punctually reports for all visits using approved document templates, including all applicable information Requirements & Qualifications for Field Service Engineer • Ability to travel throughout the Republic of Ireland, with overnight stays as required. • Experience in the laundry or hygiene industry and/or knowledge of equipment and servicing requirements. • A background in Mechanical engineering is desirable with working Electrical knowledge. • A proven ability to manage, develop, and achieve progressive sales targets for your accounts. For further information on the role, or to be considered for the Field Service Engineer position, please click on the link below to apply directly, or call 01484 645269 to speak with Kate Wadsworth.....Read more...
An exciting opportunity has arisen with an innovative and fast-growing automation solutions provider in the intralogistics sector. They are looking for a Solution Design Engineer to play a pivotal role within their sales engineering function.
This specialist business designs and delivers bespoke automation solutions for customers across a variety of warehouse / intralogistics, material handling and logistics environments. Operating with a collaborative, customer-focused mindset, our client offers home based hybrid working. This is an excellent opportunity to work at the forefront of warehouse automation solution design working alongside sales operations.
As a Solution Design Engineer, you will be a key technical contributor within the sales team, responsible for analysing customer requirements and data, developing / designing fully costed, bespoke warehouse automation solutions to meet customer requirements. You will work closely with Sales Managers, third-party suppliers and other project stakeholders to translate customer needs into robust conceptual designs, layouts and commercial proposals.
Key responsibilities for the Solution Design Engineer:
Developing mechanical and system-level designs for bespoke warehouse automation solutions.
Analysing customer requirements and operational data to determine the most appropriate solution.
Developing fully costed automation designs in support of sales / proposals / quotations; covering all aspects of the solution including third-party equipment (this will include specifying components, services and sub-systems as part of integrated solutions).
Acting as the technical SME for the sales team, providing expert support across a range of warehouse automation solutions. This will include:
supporting and attending client meetings, presenting technical concepts to both technical and non-technical audiences
providing calculations and technical justification in support of system design and solution analysis.
Conducting site surveys to develop, validate and refine solutions.
Producing concept layouts using 3D modelling tools (Ideally SketchUp or Demo3D).
Key skills required for the role of Solution Design Engineer:
Proven experience in a Solutions Design / Applications Engineering / Sales Engineering / Technical Sales role gained working in the intralogistics / warehouse automation, logistics automation and / or automated material handling systems domain.
Proven experience in designing / concepting / specifying warehouse automation solutions and creating system layouts.
Experience of working within a 3D design software (ideally. SketchUp or Demo3D).
Able to clearly articulate technical concepts to non-technical stakeholders.
A solution-oriented mindset with excellent communication skills.
Willingness to travel and spend time on customer sites as required.
Working environment and opportunities:
Home based hybrid working – 3 days at home, 1-2 days visiting meeting clients or visiting the office
Exposure to a wide range of warehouse automation technologies and customer applications.
Opportunity to influence automation concepts from early design through to customer presentation.
Longer term opportunity to gain experience in project engineering if desired.
This is a great opportunity to join a growing systems integrator and would suit an experienced Solutions Design Engineer / Applications Engineer / Sales Engineer the enjoys combining technical design with commercial awareness in a role that could also lead you to gain experience of project engineering in the long term. Interviewing Immediately.
To apply please send your CV to clam@redlinegroup.Com.....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Support the Architectural design team in preparing working drawing packages to meet Building Regulation and NHBC standards
Support the Engineering function to procure, instruct and deliver infrastructure and service designs for new developments to meet adoptable standards
Assist the Engineering team to project manage the delivery of new development infrastructure and throughout the lifetime of the development to final completion and adoption
Attend site project meetings, carry out site inspections and respond to site queries resolving any technical/construction issues in collaboration with technical colleagues
Liaise closely with all departments within the business to assist with the delivery of accurate and prompt responses to technical queries
Training:
Design and construction management (degree) - Level 6
Attend 4 x 1-week annual block teaching with Sheffield Hallam University for academic study
Training Outcome:A potential career path for an apprentice in Technical can include many different, exciting roles.
Technical Director
Head of Technical
Technical/Engineering/ Project Manager
Senior Technical Coordinator/Engineer
Technical Coordinator/Engineer
Assistant Technical Coordinator
Technical Trainee
Employer Description:We’ve been nationally recognised as a 5 star housebuilder since 2010 for supplying high-quality homes for all generations. That’s more than any other major housebuilder. It’s because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us.Working Hours :Monday - Friday, 09:00 - 17:30Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
We are hiring a senior ServiceNow technical consultant with strong experience in Integrated Risk Management to join a leading organisation in Saudi Arabia. This is an opportunity to take the lead on IRM implementations, design scalable solutions, and support digital transformation across enterprise risk, compliance, and governance functions.
Key Responsibilities:
Lead the design, development, and configuration of ServiceNow IRM modules
Translate business needs into secure and scalable platform solutions
Build and support technical integrations with third-party systems and enterprise platforms
Provide technical guidance and mentorship to junior consultants
Take part in architecture and design reviews, ensuring alignment with best practice and governance standards
Work closely with stakeholders to deliver high-quality solutions on time
Requirements:
Strong hands-on experience with ServiceNow IRM across Policy, Risk, Compliance, Audit, Vendor Risk, or related modules
Solid technical capability in JavaScript, REST and SOAP APIs, MID Server architecture, and OAuth2 or JWT authentication
Proven background delivering enterprise-scale ServiceNow implementations
Experience with ITSM, ITOM, or CMDB is an advantage
Confident communicator with strong stakeholder management skills
Willing to relocate to Saudi Arabia
What is on Offer:
Visa sponsorship for international candidates
Full relocation package
Medical insurance
Performance-related bonus
Opportunity to work on strategic, high-impact ServiceNow projects across the region
Apply now!....Read more...
Audio Visual Field Service Engineer (residential) - I am now looking for an audio visual experienced residential service engineer with either a good residential audio visual background (4 years) to take on av projects and systems that have been integrated into millionaires and billionaires homes, apartments, penthouses and beyond. This role is with a residential home automation company who have consistently delivered to the highest standards. This role will be a mix of remote technical support and hands in person visitis to be hands on with av systems. I will need to see from you a technical CV that covers the following:• Crestron Control• Lutron lighting Service / Integration / Programming• IT home networks / Cisco (set up / configuration). Wyrestorm• Screen / Projector Lifts• Multi-room Audio, home cinema• Audio Visual Racks, smarthome love and appreciation• Client facing / remote technical support, overseas travel• Extremely technical and an excellent head for fault finding• Digital Media Systems
If you have this defined skill set and you are extremely client facing then please send me your full technical CV with all kit and hands on skills clearly shown.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK AND BE WORKING LEGALLY ALL INFORMATION MUST BE IN THE CV NOT IN A COVERING LETTERAUDIO VISUAL AV A/V A-V AUDIO/VISUAL AUDIO-VISUAL FIELD SERVICE ENGINEER CRESTRON SOUND LUTRON RESIDENTIAL CEDIA SMARTHOME KNX WYRESTORM AUTOMATION INTEGRATION INSTALLATION RACK LONDON SURREY KENT SURREY MIDDX MIDDLESEX....Read more...
Head of IT Customer SupportReporting to: COO / CFO Location: Manchester (Hybrid) Salary: £50,000–£60,000 DOE Contract: Full-time, Permanent Hours: Monday–Friday, 09:00–17:30 (with flexibility to support the US team) Team: Managing a team of 5 across the UK and Denver, USAAre you someone who’s grown within the IT Helpdesk or Technical Support world and understands the pressure of queues, SLAs, escalations and is now ready to lead and shape a customer support function end-to-end?This is a hands-on leadership role for someone who blends technical capability, customer focus, and people leadership to drive operational excellence and protect the customer experience as the business scales.About YouDo you come from a technical support / IT helpdesk background and have progressed into leadership? Holding experience in: • Implementing a tiered triage process • People leadership • Operational discipline • Strategic planningIf you feel you can take accountability for how Customer Support performs as a department and can confidently represent it at a senior level, not being afraid to challenge decisions when they risk the customer experience or long-term sustainability, then this role could be for you.The Role – Key Responsibilities
Own the Customer Support & IT Helpdesk function end-to-endLine-manage the Customer Support Team Lead and oversee a UK & US-based teamDefine SLAs, escalation models, workflows, and operational standardsAct as the escalation owner for major customer-impacting incidentsDrive performance, capability development, and continuous improvementOwn helpdesk tooling, automation, reporting, and documentationUse data and trend analysis to inform decisions and scalingCollaborate closely with Product, Engineering, Operations, QA, and Customer SuccessRepresent Customer Support confidently in senior and cross-functional discussions
What You’ll BringEssential:
Experience managing a technical support or IT helpdesk functionStrong people leadership, including managing Team Leads or senior staffSolid technical understanding to guide escalations and challenge decisionsExperience working with SLAs, service models, and operational metricsStrong analytical and communication skills
Desirable:
Experience supporting software products or enterprise IT environmentsITIL or service management knowledgeExperience with globally distributed teamsHands-on experience with helpdesk platforms (e.g. Freshdesk or similar)Interest in automation and process improvement
Why Apply?
Own and shape a critical function at scaleLead with autonomy, trust, and influenceBuild a support operation that’s valued internally and by customers
If you’ve built your career in IT Helpdesk, Technical Support, or Customer Support leadership and are ready to step into a role where you truly own the function, we’d love to hear from you. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Senior Parts Advisor, £37,000 – £40,000 per annum (DOE), 40 per week, Monday–Friday, 08:00–17:00, No weekend work, OEM Multinational company, Permanent positionLocation of the Senior Parts Advisor: WarwickThe Senior Parts Advisor position is working with a long-established, family-owned organisation. The business designs and manufactures industry-leading specialist vehicles and aftermarket solutions, operating with strong values around integrity, quality, innovation, and sustainability.The Senior Parts Advisor is required to support a central aftermarket operation. This role suits an experienced parts professional with strong technical knowledge, confident handling complex enquiries and supporting wider team activity.Duties of the Senior Parts Advisor role:
Manage customer enquiries via telephone and email
Identify correct components accurately first time
Act as escalation point for technical queries
Support colleagues with complex identification
Produce quotations and follow enquiries through
Liaise with engineering and technical functions
Manage product changes within aftermarket systems
Maintain electronic catalogue accuracy
Identify trends and provide technical feedback
Promote genuine OE component usage
We would like to hear back from people that have:
Aftermarket parts experience
3–5 years’ relevant background
Parts advisor experience
Confident professional telephone manner
Ability to resolve technical issues
High attention to detail
If you have some of the skills we still encourage you to apply for Senior Parts Advisor role or please feel free to call Grace Hudson Morgan at E3 Recruitment.....Read more...
Senior IT Infrastructure & Support Engineer
Horsham
£45,000 £47,500 + Benefits
Are you a hands-on Infrastructure Engineer who enjoys solving complex problems, owning systems end-to-end, and being the go-to technical expert for your team? This Senior IT Infrastructure & Support Engineer role offers the chance to work across on-prem and cloud environments, support business-critical systems (including ERP), and play a key part in strengthening a growing IT function.
The role
As Senior IT Infrastructure & Support Engineer, you will take ownership of core infrastructure services, ensure the reliability and security of the IT estate, and provide high-level support to users across the business. Youll work closely with the wider IT team on improvements and projects, while also acting as a technical mentor for junior colleagues.
Key responsibilities include:
- Providing advanced technical support for infrastructure, applications, and end-user devices
- Maintaining and supporting Windows Server, Active Directory, Group Policy, DNS/DHCP, file/print services
- Supporting Azure AD, Exchange Online, Office 365 and cloud identity services
- Administering and troubleshooting Hyper-V environments, Veeam backups, WSUS, certificate services and endpoint management tools (e.g. ManageEngine)
- Contributing to IT security by supporting endpoint protection, email filtering, monitoring and other cybersecurity tools
- Identifying opportunities for automation, standardisation and process improvement within IT operations
- Acting as a technical mentor to junior team members, sharing knowledge and providing informal training and guidance
- Producing clear documentation of solutions, processes and best practices
- Taking part in disaster recovery planning, testing and service continuity initiatives
Skills and experience
Essential:
- Strong experience in Windows Server environments: AD, Group Policy, DNS/DHCP, file/print
- Excellent understanding of Azure AD, Exchange Online, Office 365 and cloud identity
- Working knowledge of Hyper-V, Veeam, WSUS, certificate services and endpoint management tools (such as ManageEngine)
- Familiarity with security tools and concepts: endpoint protection, email filtering, monitoring/SIEM or extended AV
- Good understanding of networking fundamentals: TCP/IP, VLANs, firewalls and general troubleshooting
Desirable:
- Experience using collaboration and tracking tools such as Jira and Confluence
- Experience with ERP systems (Epicor ideal), including day-to-day support and admin....Read more...
Principal Electronics Engineer
Horsham, West Sussex
£65,000 £75,000 + Benefits
Full Time, Permanent
A leading technology business is looking for a Principal Electronics Engineer to take a key role in driving electronics design and systems architecture across a team of around 15 engineers. This is a senior, handsâon and influential position, combining deep technical ownership with project leadership, mentoring and R&D.
The role
As Principal Electronics Engineer, you will:
- Lead electronics design activities across complex, multiâdiscipline projects, covering both circuitâlevel design and higherâlevel electrical architecture.
- Act as technical authority for key topics such as EMC, power management, servo control, processor interfacing, and communications.
- Define and review systemâlevel electrical architectures, including power distribution, signal transmission, wiring and production considerations.
- Own and deliver analysisâbased tasks such as circuit emulation, performance calculations and power budgets.
- Take technical leadership of multiâdisciplinary project teams, setting standards of good engineering practice and fostering a systematic, qualityâdriven culture.
- Proactively review and improve engineering processes, tools and design methodologies, driving innovation across the function.
- Investigate and resolve complex technical issues at PCB and system level, identifying root cause and recommending design or procedural improvements.
- Support bids and proposals, working closely with senior management, directors and key customers to shape solutions, estimate work and present technical approaches.
- Provide lineâmanagement style support for a small subâteam of engineers, including development, coaching, and input into resource and training plans.
About you
You are an experienced, handsâon electronics engineer who enjoys combining deep technical work with leadership, mentoring and process improvement.
Essential:
- Strong degree in Electronics, Electrical & Electronic Engineering or similar (IETâaccredited), with typically 10+ years relevant experience.
- Solid theoretical and practical understanding of electronics design, including modern PCB and component technologies.
- Proven experience leading projects and/or supervising engineers in a product development environment.
- Experience across areas such as EMC, power management, servo / motor control, embedded interfaces and communications.
- Strong analytical capability able to perform circuit analysis, power/performance budgeting and tradeâoff studies.
- Clear understanding of the full project lifecycle, from bid and concept, through design, verification, production and inâservice support.
- Demonstrable track record of innovation in engineering solutions and/or ways of working.
- Strong faultâfinding skills at PCB and system level, with a structured approach to rootâcause analysis and corrective action.
- Hold Right to work in the UK and have lived here for the last 5 years due to Security Clearance being obtained
To find out more please contact Max Sinclair max@holtengineering.co.uk....Read more...
Technical Support Engineer - Networking
Hybrid role – 2 days per week on site, 3 days WFH
This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients.
The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team.
As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles.
Key Responsibilities:
Provide high-quality IT and network support to clients, ensuring service levels are met
Troubleshoot and resolve incidents, escalating where required
Maintain and update internal technical documentation
Continuously build your knowledge across networking, cloud services, and IT systems
Work closely with senior engineers to gain mentorship and experience in enterprise environments
Requirements:
A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.)
A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls)
Strong communication skills and a passion for developing a technical career
Salary & Benefits
Up to £30,000
Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles
Working Hours:
Mon–Thu 9am–5:30pm, Fri 9am–3:30pm
....Read more...
Internal Sales Executive Wakefield, WF2 – office basedCompetitive basic salary (dependent on experience) + BenefitsCompany OverviewRotajet Systems Ltd is a leading UK engineering design and manufacturing company supplying industrial washing, separation, and recycling machinery to customers across the UK and worldwide. Our equipment is used in industries including chemical, food, pharmaceutical, plastics recycling, metals, and environmental services.Due to continued growth and investment in people, plant, and technology, Rotajet Systems is seeking an Internal Sales Executive to support and develop UK and worldwide sales activity from our Wakefield facility.Role OverviewThe Internal Sales Executive will work closely with the Sales Directors and marketing function to manage new and existing enquiries from UK and international customers, with the objective of converting these into sales orders. The role is office-based and suited to a commercially minded individual with an interest in technical products and engineered solutions.A core part of the role involves understanding customer applications, specifying suitable equipment, preparing quotations, and proactively following up enquiries through to order placement.Key ResponsibilitiesSales & Customer Support
Receive, log, and manage sales enquiries from UK and worldwide customers via phone, email, and websiteAct as a primary point of contact for customer enquiriesCommunicate with customers to understand process requirements and applicationsIdentify and specify suitable Rotajet equipment to meet customer needsPrepare and issue technical and commercial quotationsProactively follow up quotations and enquiries to progress opportunities to orderMaintain regular contact with customers to support order conversion
CRM & Administration
Log all enquiries, correspondence, and activities accurately on the company databaseMaintain up-to-date enquiry status and provide regular (fortnightly) updatesRecord and analyse enquiry and sales data to support reportingComplete order acknowledgements for all new sales ordersSupport the handover of orders to production once placed
Technical & Product Support
Liaise with engineering and production teams on technical queriesSupport internal technical discussions relating to customer applicationsBuild product and process knowledge across Rotajet’s machinery range
Personal Qualities
Highly organised with strong attention to detailConfident communicator, both written and verbalCommercially aware and customer focusedTarget-driven with a proactive approach to follow-up and conversionWillingness to learn and develop technical and process knowledgeComfortable working in a manufacturing environmentAble to manage multiple enquiries simultaneously
Required Education, Skills & ExperienceEssential
Proven experience in an internal sales or sales support roleStrong IT and computer skills (CRM systems, email, Microsoft Office)Excellent communication and customer service skillsAbility to manage enquiries from initial contact through to order
Desirable
Technical qualification (Degree, HNC/HND, BTEC, NVQ, or equivalent)Experience in an engineering or manufacturing environmentExperience with industrial or process equipmentExperience selling capital equipment or engineered solutions
What We Offer
Competitive basic salary (dependent on experience)Sales bonus scheme linked to order intake and performanceFull product and application trainingLong-term career development within a growing UK manufacturing businessExposure to UK and worldwide customers and projectsSupportive team environment based at our Wakefield facility
INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Production Manager, London, £55,000 I am working with a design-led events organisation looking for a Production Manager to support the planning and delivery of a wide range of live experiences. They specialise in creating bespoke events such as award ceremonies, conferences, product launches, and public-facing activations, with a strong reputation for full-service logistics, creative production, and seamless execution.Role Responsibilities:
Attend client meetings to scope requirements and shape project deliveryManage projects from initial brief through to on-site executionConduct site visits and prepare technical specificationsProduce quotes and support CAD-based planningOversee event logistics including equipment, crew scheduling, and transportationManage and report on budgetsAct as the on-site production lead during live events
The Ideal Candidate:
Background in AV, technical production, or events delivery within an agency or technical services environmentConfident in client-facing situations and able to manage full end-to-end productionSkilled in technical planning, logistics coordination, and on-site operations
If you are keen to discuss the details further, please apply today or send your cv to Marlene at COREcruitment dot comMarlene@corecruitment.com....Read more...
Senior Production Manager - Events, London, £55,000 I am working with a design-led events organisation looking for a Senior Production Manager to support the planning and delivery of a wide range of live experiences. They specialise in creating bespoke events such as award ceremonies, conferences, product launches, and public-facing activations, with a strong reputation for full-service logistics, creative production, and seamless execution.Role Responsibilities:
Attend client meetings to scope requirements and shape project deliveryManage projects from initial brief through to on-site executionConduct site visits and prepare technical specificationsProduce quotes and support CAD-based planningOversee event logistics including equipment, crew scheduling, and transportationManage and report on budgetsAct as the on-site production lead during live events
The Ideal Candidate:
Background in AV, technical production, or events delivery within an agency or technical services environmentConfident in client-facing situations and able to manage full end-to-end productionSkilled in technical planning, logistics coordination, and on-site operations
If you are keen to discuss the details further, please apply today or send your cv to Ed at COREcruitment dot comEd@corecuitment.com ....Read more...
Head of Technical Operations | Luxury Residential Development | MajorcaI’m searching for a Head of Technical Operations to lead the construction and technical delivery of high-end residential properties for a prominent developer in Majorca. This is a hands-on, senior role where you will oversee large-scale projects, manage a multidisciplinary team, and ensure every project is delivered on time, on budget, and to the highest quality standards.Perks & Benefits
Competitive senior-level salary with relocation supportLeadership over a 30–50 strong technical teamDirect involvement in luxury residential projects from concept to deliveryOpportunity to shape the growth of the construction division
Your Experience
Extensive experience in the Spanish construction market, including local regulations and building practicesProven track record in major construction or project development companiesMust have managed teams in a leadership capacity — project management experience alone does not qualifyStrong leadership experience managing large technical teams, including architects and engineersClient-facing experience, able to communicate effectively with high-net-worth clients and stakeholdersFluent in Spanish and English; German is a plusCreative mindset appreciated, but technical expertise and delivery focus are paramountEU working rights.
Your Responsibilities
Lead and develop the in-house technical team, merging architects and technical experts into a high-performing unitOversee construction projects end-to-end, ensuring timelines, budgets, and quality targets are metAct as the technical authority on all projects while maintaining a strong client relationshipCoordinate with design teams, project managers, and contractors to guarantee seamless executionImplement best practices, quality standards, and continuous improvements across projects
Please contact Clay at COREcruitment: clay@corecruitment.com....Read more...
An exciting opportunity has arisen for a System Engineer to join a cutting-edge team developing advanced Cyber and Information Assurance (IA) products. This role offers the chance to work across multiple development projects, applying innovative engineering solutions to complex, real-world problems.
What Youll Do
- Take technical ownership of system engineering activities across one or more IA product developments.
- Collaborate closely with hardware, software, FPGA and mechanical teams to define and deliver coherent technical solutions.
- Engage in requirements engineering, capturing, analysing and refining requirements across all design disciplines.
- Contribute throughout the full product lifecycle, from initial concept and architecture through to development, verification, and customer delivery.
- Support bid proposals and provide technical input to customer discussions to ensure solutions meet end-user needs.
What Were Looking For
- Degree in a relevant engineering discipline and 5+ years industry experience in systems engineering or a related field.
- Strong understanding of the systems engineering lifecycle, including requirements management, architecture, and product validation/verification.
- Broad technical awareness across multiple engineering disciplines, with expertise in at least one area.
- Ability to produce clear, concise technical documentation and communicate effectively with cross-functional teams.
- Experience using DOORS or similar tools for requirements management is an advantage.
- Must hold sole British nationality and be eligible for UK Security Clearance (SC).
Desirable Skills
- Knowledge of system design languages (UML, SysML) and techniques such as use-case analysis or trade studies.
- Experience preparing technical estimates for bids.
- Familiarity with mechanical and environmental qualification processes.
This is a fantastic opportunity for an experienced System Engineer, or an electronics/software engineer looking to broaden their scope, to play a key role in the design of unique, high-assurance products used in critical national security applications. Youll work with an innovative team tackling challenging technical problems and shaping solutions from concept to delivery.
TT....Read more...
Document Controller Buckinghamshire£35,000 - £45,000 + Holidays + Pension + Private Healthcare + Immediate Start Available Are you a highly organised individual with strong IT skills and a passion for structure and precision? Join a leading main contractor delivering major high-tech projects across the UK. As a Document Controller, you’ll play a vital role in managing project information, ensuring that all documentation is properly organised, tracked, and actioned. Working from the office/site, you’ll support technical and commercial teams in the seamless coordination of complex engineering workflows - helping keep multimillion-pound projects on track. Work on landmark £100M+ engineering projects alongside experienced technical teams at a global leader in high-tech construction, delivering data centres, advanced manufacturing, and mission-critical infrastructure. You'll be part of a fast-paced, professional environment where your work has a direct impact on project success - with clear pathways for long-term career development and growth. If you're ready to take control of the project information that keeps complex construction projects moving - apply today.Your Responsibilities as a Document Controller Will Include:
Maintaining accurate, well-organised digital records in line with established filing and folder structures
Managing incoming documentation from clients, consultants, and subcontractors - saving and naming files correctly as they become available
Sending out tender enquiries and technical documentation to subcontractors via Dropbox or online platforms
Following up persistently via phone and email to ensure every single quote is returned
Supporting project teams in the management of technical submittals, RFIs, and drawing revisions
Ensuring consistent version control and access permissions across platform
As a Document Controller You Will Have:
Strong IT literacy - confident working across cloud-based platforms and Microsoft Office
A structured, detail-oriented mindset with excellent organisational skills
Proactive communication style - comfortable chasing subcontractors to meet deadlines
Ideally familiar with online document control systems such as Autodesk Construction Cloud (ACC), Procore, SharePoint, or MS Teams
Experience working within the construction, engineering, or infrastructure sector
Based in or able to commute to the office in Buckinghamshire 5x a week
For more details, contact Dea on 07458 163032.Keywords: Document Controller, Construction Document Controller, Engineering Documentation, Document Management, Construction Admin, Tender Coordination, Subcontractor Management, Autodesk Construction Cloud, Procore, MS Teams, SharePoint, Dropbox, Digital Filing, Version Control, Project Documentation, Construction Support, Technical Coordinator, Project Assistant, MEP Coordination, Technical Admin, Construction Projects, Data Centre Projects, High-Tech Construction, Mission-Critical Infrastructure, Office-Based Role, Construction Coordinator, Submittals, RFI Tracking, Construction Workflow, Engineering Projects, Document Control Platforms, Project Delivery Support, Engineering Support Roles, Tender Enquiries, Built Environment, Project Admin, Main Contractor, Tier 1 , Buckinghamshire, Luton, Gerrards cross, Milton Keynes, High Wycombe, Slough....Read more...
Document Controller
Wolverhampton
£38,000 - £45,000 + Career Progression + Holidays + Pension +Healthcare + Accommodation Covered (if required) + Immediate Start Available + Full Package
Are you a highly organised individual with strong IT skills and a sharp eye for detail?
Join a leading main contractor delivering major high-tech infrastructure projects across the UK. As a Document Controller, you’ll play a critical role in managing project information, ensuring all documentation is correctly organised, issued, tracked, and controlled. Working from the office/site, you’ll support technical and commercial teams to keep complex, fast-paced engineering projects running smoothly.
You’ll be working on £100M+ construction projects, alongside experienced technical teams within a well-established contractor delivering data centres, advanced manufacturing, and mission-critical infrastructure. This is a professional, structured environment with genuine long-term career progression for the right individual.
If you’re ready to take ownership of the information flow that keeps complex construction projects moving - apply today.
Your Responsibilities as a Document Controller Will Include:
Maintaining accurate, well-structured digital records in line with agreed filing and folder protocols
Managing incoming documentation from clients, consultants, and subcontractors
Saving, naming, and distributing documents correctly as they are received
Issuing tender enquiries and technical documentation to subcontractors via Dropbox or online platforms
Proactively chasing subcontractors by phone and email to ensure all quotations are returned
Supporting project teams with technical submittals, RFIs, and drawing revisions
Ensuring strict version control and correct access permissions across document control systems
As a Document Controller You Will Have:
Strong IT skills and confidence using cloud-based platforms and Microsoft Office
A highly organised, detail-driven approach to work
A proactive communication style - comfortable chasing and following up
Experience using document control systems - ACC, Aconex or Procore
Previous experience within construction, engineering, or infrastructure environments
Based in or able to commute to Wolverhampton (Monday to Friday on site)
For more details, contact Dea on 07458 163032.
Keywords: Document Controller, Construction Document Controller, Engineering Documentation, Document Management, Construction Admin, Tender Coordination, Subcontractor Management, Autodesk Construction Cloud, Procore, MS Teams, SharePoint, Dropbox, Digital Filing, Version Control, Project Documentation, Construction Support, Technical Coordinator, Project Assistant, MEP Coordination, Technical Admin, Construction Projects, Data Centre Projects, High-Tech Construction, Mission-Critical Infrastructure, Office-Based Role, Construction Coordinator, Submittals, RFI Tracking, Construction Workflow, Engineering Projects, Document Control Platforms, Project Delivery Support, Engineering Support Roles, Tender Enquiries, Built Environment, Project Admin, Main Contractor, Tier 1, West Midlands, Wolverhampton, Birmingham, Dudley, Walsall, Telford, UK Construction. ....Read more...
