Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
JOB DESCRIPTION
Job Title: Director of Customer Service, Product Support & Technical Service
Company: Rust-Oleum
Location: United States (Hybrid or On-Site depending on business needs)
Department: Customer Experience / Technical Services
Reports To: Vice President, Sales
Position Summary
The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum. This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.
The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations.
Key Responsibilities
Customer Service Leadership
Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals.
Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support.
Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support.
Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services
Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices.
Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers.
Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content.
Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement
Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials.
Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools.
Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration
Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience.
Support major retail partners and distributors by ensuring strong technical support and service responsiveness.
Represent the voice of the customer in internal strategic discussions.Team Leadership & Development
Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff.
Establish training programs that ensure strong product knowledge and consistent service delivery.
Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting
Develop service metrics dashboards and report performance to executive leadership.
Manage department budgets, staffing plans, and operational resources.
Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications
Education
Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required
MBA or advanced degree preferredExperience
10+ years of progressive leadership experience in customer service, product support, or technical service
Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods
Proven success leading large service teams and multi-channel support environments
Experience implementing or managing CRM and customer experience platformsSkills & Competencies
Strong leadership and team development capabilities
Ability to translate complex technical information into customer-friendly solutions
Data-driven decision making and service performance management
Excellent communication and cross-functional collaboration skills
Strategic thinker with operational execution abilityPreferred Experience
Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products)
Familiarity with contractor and retail support environments
Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like
Improved customer satisfaction and service responsiveness
Reduced product complaints through proactive support and education
Strong collaboration between service teams and product development
Scalable customer support systems that support business growth
Salary Target Range: $130,000 - $175,000, Bonus Eligible
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after five years of continuous service.
Rust-Oleum is an equal-opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online!....Read more...
As a Technical Coordinator, you will act as the link between customers, field engineers, and internal teams, ensuring the right technical resources are deployed to the right site at the right time. You will support installations, breakdowns, servicing, and hire projects while maintaining a strong focus on customer service and operational efficiency.
Key Responsibilities
Plan and coordinate nationwide engineer deployments based on skills, workload, and project needs
Provide technical support to engineers and customers, remotely and on-site when required
Process and manage work orders to meet customer and operational deadlines
Support installations, servicing, decommissioning, and breakdowns of temperature control equipment
Build strong relationships with customers as a trusted technical contact
Work closely with Sales, Hire, Operations, and back-office teams to improve service delivery
Ensure accurate reporting and system updates using CRM and operational tools
Skills and Experience
Background in a field-based technical role (service engineer, technician, or technical sales)
Experience with industrial cooling, heating, HVAC, or process equipment (advantageous)
Strong customer service and communication skills
Ability to manage high workloads in a fast-paced, national operation
Confident using CRM systems, diagnostic tools, and MS Office
Requirements
Full UK driving licence
Willingness to travel across the UK
Right to work in the UK....Read more...
As a Technical Coordinator, you will act as the link between customers, field engineers, and internal teams, ensuring the right technical resources are deployed to the right site at the right time. You will support installations, breakdowns, servicing, and hire projects while maintaining a strong focus on customer service and operational efficiency.
Key Responsibilities
Plan and coordinate nationwide engineer deployments based on skills, workload, and project needs
Provide technical support to engineers and customers, remotely and on-site when required
Process and manage work orders to meet customer and operational deadlines
Support installations, servicing, decommissioning, and breakdowns of temperature control equipment
Build strong relationships with customers as a trusted technical contact
Work closely with Sales, Hire, Operations, and back-office teams to improve service delivery
Ensure accurate reporting and system updates using CRM and operational tools
Skills and Experience
Background in a field-based technical role (service engineer, technician, or technical sales)
Experience with industrial cooling, heating, HVAC, or process equipment (advantageous)
Strong customer service and communication skills
Ability to manage high workloads in a fast-paced, national operation
Confident using CRM systems, diagnostic tools, and MS Office
Requirements
Full UK driving licence
Willingness to travel across the UK
Right to work in the UK....Read more...
A Test Technician is sought to join a specialist engineering team in Gateshead, Tyne and Wear, contributing to the assembly, calibration, testing, and support of advanced electronic and electrical systems within the defence sector.
The Test Technician, Gateshead, Tyne and Wear, will be expected to develop your understanding in the field, learning from peers and senior engineers in technical assembly, testing, calibration, and support activities. This may include supporting electronic and electrical system design, repair and maintenance activities, and working to defence and regulatory standards within a highly technical engineering environment.
Responsibilities include:
Perform complex assembly of electronic and electrical products to engineering specifications.
Conduct product and performance testing, recording accurate test results and documentation.
Carry out high-precision calibration and advanced equipment adjustments using test instruments.
Support repair and maintenance activities for electronic and electrical systems.
Work from engineering drawings, technical documentation, and assembly instructions.
Support engineering teams in developing assembly and test procedures.
Perform cleaning and preparation of components and assemblies in line with procedures.
Liaise directly with customers where required to support technical requirements and expectations.
Work across multiple engineering projects and workflows simultaneously.
Maintain compliance with company, legal, and regulatory standards.
Support occasional UK and international travel requirements where necessary.
Key skills & experience:
Experience working within technical assembly, test, or engineering environments.
Strong technical and practical engineering ability.
Experience working across multiple engineering workflows and technical disciplines.
Ability to interpret engineering drawings and technical documentation.
Experience using testing instruments and calibration equipment.
Good communication and organisational skills.
Proficiency with Microsoft Office and structured documentation.
Ability to understand and work with Microsoft Project.
Engineering qualification Level 3 or above would be advantageous.
Previous defence or public sector engineering experience beneficial but not essential.
Full UK driving licence.
Ability to obtain UK Security Clearance (SC).
How to apply:
Apply now for the Test Technician role in Gateshead, Tyne and Wear. Send your CV to adighton@redlinegroup.Com or call Adam on 01582878821.....Read more...
Support the efficient and accurate processing of homologation applications and technical approvals
Maintain high-quality technical documentation and records to ensure consistency and traceability
Supporting technical review activities and developing understanding of compliance, performance and safety considerations
Contribute to the continuous improvement of technical processes, systems and documentation
Develop technical knowledge and capability through structured learning and practical experience
Supporting the processing of homologation applications across vehicles, components and equipment, ensuring completeness and compliance with requirements
Maintaining accurate and up-to-date records of homologations, approvals and technical decisions
Assisting in the preparation, review and update of technical regulations, guidance and supporting documentation
Coordinating submissions and documentation for FIA and national homologation processes
Providing administrative and coordination support to Technical and Kart Technical Sub Committees (agendas, papers, minutes, actions)
Acting as a point of contact for routine homologation enquiries, ensuring clear and timely responses
Maintaining structured filing and traceability of technical decisions and approvals
Supporting engagement with manufacturers, suppliers and external stakeholders as required.
Training Outcome:The combination of academic learning and practical experience will support the development of technical capability and prepare the candidate for progression into technical and engineering roles within Motorsport UK.Employer Description:Motorsport UK is the national governing body for four-wheeled motorsport – responsible for keeping the sport safe, fair and fun for everyone.
For over 120 years, Britain has been at the heart of global motorsport. Today, that legacy lives on through a vibrant, nationwide community of over 100,000 people – from competitors and volunteers to clubs, officials and fans – delivering more than 3,500 events every year across 14 different disciplines.
From grassroots events in local venues to world-class championships like the British Grand Prix, motorsport in the UK is as diverse as it is exciting. Whether it’s racing wheel-to-wheel on a circuit, navigating a rally stage, or testing precision in an autoSOLO, there’s a motorsport for everyone – and that’s what makes it special.Working Hours :Monday to Friday 9am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Optical Customer Technical Support Advisor – Milton KeynesFull Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor/lab while keeping you close to the technical side of optics, this could be a strong next step.
Apply NowTo apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Cyber Security Consultant / Security Architect Salary: Up to £90,000 Location: MOD Corsham Working pattern: 5 days per week on site Clearance: Current SC clearance or DV clearance preferred
We are hiring for a Cyber Security Consultant with a strong Security Architecture background to support MOD and public sector environments across secure design, cyber assurance, risk management and technical security architecture.
This is not a pure GRC role. We need someone who can understand technical systems, review architecture, identify security risks, advise on controls and produce clear assurance documentation.
You will be working closely with technical teams, delivery teams, suppliers and senior stakeholders to support secure system design and ensure security requirements are properly understood and implemented.
Responsibilities
Review technical architectures and advise on security risks, controls and design improvements.
Support Secure by Design activity across complex MOD and public sector programmes.
Produce security architecture documentation, risk assessments, assurance plans and security management artefacts.
Assess security controls across cloud, infrastructure, networks, identity, applications and data.
Translate technical security risks into clear advice for technical and non-technical stakeholders.
Support security cases, risk treatment plans and accreditation-style documentation.
Review vulnerability assessment, penetration test and supplier assurance outputs.
Support alignment with ISO 27001, NIST, CAF, GovAssure, Secure by Design and HMG / MOD assurance expectations.
Requirements
Strong background in Security Architecture, Cyber Security Consultancy, Security Assurance or Secure Design.
Experience in MOD, defence, government, public sector, CNI or another highly regulated environment.
Good understanding of secure architecture principles across infrastructure, cloud, networks, identity, applications and data.
Experience producing security documentation for complex technical environments.
Ability to review technical designs and explain cyber risk clearly.
Strong stakeholder management skills.
Comfortable working 5 days per week on site at MOD Corsham.
Current SC clearance or DV clearance MANDATORY.
Useful certifications
CISSP, CISM, CISA, CCP, TOGAF, ISO 27001, CCSP, Azure Security or AWS Security.
Benefits
Salary up to £90,000
Annual salary reviews
Discretionary consultant bonus scheme
Company pension
Private healthcare including dental and optical for you and your family
25 days holiday, increasing with service
Life assurance and income protection
Employee Assistance Programme and wellbeing support
Time off for Armed Forces Reservists
Long service recognition
Referral scheme
Company social events
....Read more...
An exciting opportunity has arisen to start your career as a Junior Technical Sales Engineer with a leading UK-based electromechanical products provider based in Essex. Supplying to the Aerospace, Defence, Communications, Rail, and Industrial sectors, they operate within an engineering-led, ISO9001:2015-certified environment focused on delivering complete customer solutions.
This Essex based training role is perfect for someone eager to develop a career in technical sales. You’ll learn how to manage customer relationships, understand technical specifications, and support the sales process under the guidance of experienced engineers.
Key Responsibilities of the Junior Technical Sales Engineer:
Support customer enquiries, quotations, and proposals.
Learn to interpret technical datasheets and product specifications.
Assist with product demonstrations and presentations.
Maintain CRM records and track the sales pipeline.
Conduct market research and qualify opportunities.
Shadow senior engineers on client calls and visits.
Skills & Experience
Provable experience in sales, engineering, or technical support (graduates welcome).
Interest in electromechanical systems or engineering solutions.
Strong communication, numeracy, and problem-solving skills.
Proficient in Microsoft Office, especially Excel.
Desirable
Degree or HND/HNC in Engineering, Electronics, or related field.
Awareness of industrial, defence, or manufacturing sectors.
Personal Attributes
Enthusiastic and eager to learn.
Customer-focused, organised, and proactive.
A collaborative team player with attention to detail.
Training & Development
Mentoring from senior sales staff.
Product and manufacturer training.
Clear progression to Technical Sales Engineer or Account Manager roles
If you would like to know more about this Junior Technical Sales Engineer opportunity based in Essex, please send over an email with your cv to nking@redlinegroup.Com or call 01582 878839....Read more...
We are currently recruiting for an experienced Senior Technical Designer in London, to join a creative fabrication and design studio specialising in brand experiences, bespoke installations, and high-quality retail and exhibition environments.
The studio delivers design-led projects ranging from one-off experiential pieces through to large-scale commercial fit-outs, combining craftsmanship, innovation, and sustainable production methods.This is a highly technical and hands-on design role, suited to an individual with strong CAD capability and a solid understanding of fabrication, materials, and real-world manufacturing processes. You will be responsible for developing concepts through to detailed technical design and supporting projects through prototyping, production, and installation stages.
Key Responsibilities:
Develop concepts through to detailed technical design, CAD modelling, and manufacture-ready drawing packs
Collaborate with design, project management, and fabrication teams to ensure technical and creative alignment
Produce accurate 3D models and technical drawings for fabrication and production teams
Support prototyping, testing, and refinement of live projects through to final build
Attend site surveys and support installation phases when required
Provide technical project support across multiple live projects simultaneously
Liaise with internal teams and clients to clearly communicate design intent and technical solutions
Support and mentor junior designers within the studio environment
Promote best practice in health & safety and sustainable production methods
Skills and Requirements:
Strong experience in SolidWorks and CAD-based design environments
Good knowledge of fabrication processes, tooling, machining, and material selection
Understanding of production workflows within fabrication, exhibition, retail, or experiential environments
Experience interpreting and developing technical packs from concept or external design sources
Good understanding of Health & Safety within workshop and installation environments
Exposure to sustainable materials and environmentally conscious production methods
Experience with Adobe Creative Suite and 3D software (Cinema 4D / KeyShot desirable)
Strong communicator with a proactive, detail-focused approach
Comfortable working in a fast-paced, multi-project studio environment
If interested, please get in touch with Neil, or contact the office on 0203 008 5212. Alternatively, click Apply to forward an up-to-date copy of your CV.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer, and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of gender, race, age, sexual orientation, religion, or belief.
....Read more...
JOB DESCRIPTION
ROLE PURPOSE
Under the direction of the Senior Product Support Specialist , the Product Support Specialist delivers product support, resolves lower-level technical inquiries, and owns the accuracy of order entry, supporting Distributor Partners and Territory Managers. The Product Support Specialist owns the overall customer experiential journey.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure accurate and prompt resolution of customer issues by phone, email and chat; escalating concerns internally as required
Provide pricing, technical, and lead time information to support the Territory Managers
Serve as a subject matter expert by providing product recommendations and support to internal and external customers
Use Salesforce CRM and other software tools to document and manage customer needs and concerns
Maintain ownership and accountability for accurate order processing and order management
Validate inventory in LN to ensure accurate lead times and ship dates
Participate in cross-training to provide coverage across all Product Support Specialist in the team
SKILLS
Customer-focused mindset with a commitment to responsive, high-quality support
Strong technical aptitude with the ability to understand and apply product specifications according to application requirements
Extensive communication skills, with the ability to clearly convey technical and pricing information to internal teams and customers
Proficiency in ERP order entry and CRM systems with a high level of accuracy and attention to detail
Ability to interpret inventory data to support accurate lead times, pricing, and customer commitments
Effective problem-solving skills with the ability to diagnose and resolve technical product inquiries
Ability to manage multiple priorities while maintaining accuracy in a fast-paced, deadline-driven environment
Strong collaboration skills to effectively support Territory Managers and cross-functional teams
Working knowledge of industrial products, engineered materials, or construction-related applications preferred
WILLS
Demonstrate professionalism, accountability, and integrity in all interactions and responsibilities
Maintain punctuality and reliability to support consistent team and operational performance
Adapt effectively to changing priorities and maintain composure in a fast-paced, dynamic environment
Adhere to all Fibergrate Composite Structures policies, procedures, and operational standards
Build and maintain productive, collaborative working relationships across teams and function
QUALIFICATIONS
An associate degree or higher is preferred.
Experience with industrial or commercial building materials, engineered products, or similar technical product lines is preferred
Technical and mechanical aptitude in diagnosing and resolving product performance issuesApply for this ad Online!....Read more...
Provide first-line technical support to internal users via phone, email, and in person
Assist in diagnosing and resolving hardware, software, and network issues
Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices
Support users with basic IT tasks such as password resets, software installations, and user account management
Document technical issues and resolutions accurately using our ticketing system
Help maintain inventory records for IT equipment and software licenses
Follow company IT policies, data protection, and cybersecurity best practices
Support the IT team with ongoing projects and system upgrades
Adhering to the systems and processes as stipulated by the Company
Responding to customers’ requests and enquiries through Company approved communication and collaboration systems
Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service
Reviewing appropriate operational procedures, documentation, and management guides with a view on business improvement and operational efficiency
Tracking latest IT security innovations and keep abreast of latest cyber security technologies
May participate in the implementation of approved technical solutions
To keep abreast of technical developments of operational & technical importance to the business and customers
Provide technical support and assistance to end-users regarding Microsoft 365 and Azure
Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues
Troubleshoot and resolve technical problems in a timely manner
Install, configure, and maintain computer systems and software
Respond to help desk tickets and provide remote support to users
Training:Information Communications Technician Level 3.
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt, we usually know what we’re talking about!
Based in South of Manchester, our team works remotely – connected, of course, by the latest tech! As a mix of commercially-minded techies, we help advise on the best approach to suit your individual business needs.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience....Read more...
This Technical Account Manager role provides the opportunity to work for a heavy manufacturing business influencing change by solving complex challenges. The Technical Account Manager will be offered a double figure pension contribution, private health care, 27 days annual leave and more.
As a Technical Account Manager, you'll become the trusted subject matter expert for customers across your designated region, playing a key role in delivering exceptional service, supporting product performance, and helping customers achieve their goals. This is an exciting opportunity to work at the heart of the business, connecting customers with commercial teams, manufacturing operations, and research & development specialists.
What You'll Be Doing as the Technical Account Manager;
Act as the primary contact for customers within your region.
Provide expert advice on existing products, product performance, and solutions.
Support new product development initiatives and customer projects.
Investigate enquiries and collaborate with internal teams to deliver effective solutions.
Translate customer requirements into clear actions for manufacturing, operations, and innovation departments.
Lead complaint investigations and support corrective and preventative actions.
Travel nationally and internationally to meet customers and strengthen relationships.
We're seeking a motivated and customer-focused Technical Account Manager who thrives in a collaborative environment and enjoys solving challenges. It would be beneficial for the successful candidate to have a degree, HNC or HND in a Scientific, Engineering, Materials or related discipline. Experience working to Quality Management Systems would also be of interest, specifically ISO9001, or alternatively IATF 16949.
Additional benefits of the Technical Account Manager include Life Assurance, Comprehensive company sick pay scheme, Employee assistance programme, ongoing training, development and career progression opportunities.
Apply for this Technical Account Manager role today for further information.....Read more...
A leading engineering and construction contractor is currently seeking a permanent Consultant Engineer to provide practical, buildable engineering solutions and support multidisciplinary project delivery from initial concept through to final completion. Salary: £55,000 – £70,000 per annum (DOE) Locations: Ayrshire, South Lanarkshire, Durham, Scarborough, Dorset, or West Yorkshire Working Arrangement: Office-based / Hybrid (with remote options considered depending on proximity to office hubs)Key Responsibilities:
Provide technical engineering consultancy support across early-stage and live projects.
Develop practical concept and detailed design solutions in line with relevant industry standards.
Review and verify technical submissions, calculations, and external design information.
Liaise with clients, architects, subcontractors, and multidisciplinary project teams.
Support pre-construction, tender, and project delivery stages.
Conduct comprehensive technical assessments, feasibility studies, and design reviews.
Contribute actively to value engineering and buildability improvements on site.
Attend client design meetings and present clear technical input to stakeholders.
Requirements:
Degree in Engineering (Civil, Structural, Mechanical, or a related discipline).
Proven experience working within a consultancy or contractor-side engineering environment.
Strong analytical, problem-solving, and technical report-writing skills.
Ability to communicate complex technical concepts clearly and effectively to non-technical stakeholders.
Experience working across multidisciplinary teams.
Chartered status (or actively working towards chartership) is highly desirable.
Benefits Package:
Paid overtime opportunities (where applicable).
Company pension scheme & comprehensive healthcare package.
Subsidised canteen and free on-site parking at selected locations.
Cycle to Work scheme.
Ongoing professional training and development.
Regular team-building events, awards ceremonies, and employee reward schemes.
Clear progression path into senior / pre-construction leadership roles.
If you are interested, please submit your CV for consideration.....Read more...
Network Deployment Engineer
Cisco Catalyst | Cisco Nexus | VMware NSX, | Firewall | Routing & Switching | Data Centre |
Onsite | Greater Manchester | M17 1HE
@mecscomms is hiring for an experienced contract IP Network Specialist to join a major enterprise networking programme supporting the deployment, implementation and support of complex infrastructure.
This is a highly hands-on role focused on network deployment, implementation and operational support. The successful candidate will be responsible for translating high-level (HLD) and low-level (LLD) technical designs into successful real-world deployments across enterprise, data centre and virtualised networking environments.
You will possess strong expertise across Routing & Switching technologies, Cisco Catalyst and Cisco Nexus platforms, together with experience deploying VMware NSX Distributed Firewall solutions within enterprise environments.
This opportunity is ideally suited to a Network Deployment Engineer, Network Implementation Engineer or Cisco Network Specialist (CCNA or CCNP) who enjoys practical delivery, troubleshooting and supporting large-scale enterprise networking programmes.
Role:
Network Deployment Engineer, Network Implementation Engineer, Cisco Network Engineer
Role Purpose:
Deploy, implement, migrate and support enterprise IP network infrastructure, ensuring successful delivery of networking solutions across routing, switching, data centre and virtualised environments whilst maintaining operational stability and service quality.
Location: On site, North West England, Greater Manchester, M17 1HE
Role Type: Temporary, Contract, Full-Time
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £30.00 per hour, gross umbrella pay rate, inside IR35
Technology Stack:
• Cisco Catalyst Switching Platforms
• Cisco Nexus Data Centre Switching
• Enterprise Routing & Switching
• VMware NSX
• VMware NSX Distributed Firewall (DFW)
• LAN & Data Centre Networking
• Network Migrations & Cutovers
• Enterprise IP Networking
• DNS
• SD-WAN
Core Activity:
• Deploy and support enterprise IP networking solutions
• Configure Cisco Catalyst, Nexus and VMware NSX environments
• Deliver network migrations, cutovers and firewall deployments
• Troubleshoot LAN, data centre and virtualised networks
• Implement solutions from technical designs
• Support network optimisation and operational improvements
• Maintain accurate technical documentation and records
Responsibilities:
• Deploy, implement and support enterprise IP network infrastructure
• Configure and troubleshoot Cisco Catalyst and Cisco Nexus switching platforms
• Deliver VMware NSX implementation and Distributed Firewall configuration activities
• Interpret high-level and low-level technical designs and execute deployments accordingly
• Support onsite implementation projects, migrations and network cutovers
• Troubleshoot complex routing, switching, LAN and data centre networking issues
• Support virtualised networking environments and security segmentation initiatives
• Participate in technical discussions relating to DNS and SD-WAN technologies
• Produce accurate implementation documentation and technical records
• Ensure network deployments meet operational, technical and quality standards
• Collaborate with project, engineering and operational teams to ensure successful delivery
Deliverables:
• Successful deployment of enterprise network infrastructure
• Cisco Catalyst and Nexus implementation activities
• VMware NSX and Distributed Firewall deployments
• Network migration and cutover execution
• Technical implementation documentation
• Operationally stable and secure network environments
• High-quality troubleshooting and incident resolution
Working Environment:
• Enterprise Networking Environment
• Onsite Customer Locations
• Large-Scale Infrastructure Programmes
• Data Centre & Campus Network Deployments
• Fast-Paced Technical Delivery Environment
• Collaborative Engineering & Infrastructure Teams
Candidate Profile:
Candidates should possess strong hands-on deployment experience across enterprise networking environments. You will be technically strong, delivery-focused and capable of implementing and supporting complex network infrastructures within customer-facing environments. Your experience is likely to include some of the following:
Essential:
• Hands-on Routing & Switching
• Strong Cisco Catalyst deployment and support
• Strong Cisco Nexus deployment and implementation
• VMware NSX deployment and implementation
• Distributed Firewall (DFW) configuration and support
• Network deployment and implementation roles
• Network migration and cutover
• Strong troubleshooting and fault-resolution
• Ability to interpret technical designs and implement solutions
• Working independently within onsite customer environments
• Strong documentation and communication skills
Desirable:
• Experience within large enterprise or global infrastructure environments
• ITIL operational process knowledge
• Cisco certifications (CCNA, CCNP or equivalent)
• VMware certifications
• Data Centre networking experience
• SD-WAN exposure
• DNS operational knowledge
Key Traits:
• Strong deployment and implementation mindset
• Excellent troubleshooting and analytical skills
• Self-sufficient and proactive approach
• Strong communication and stakeholder management capability
• High attention to detail
• Quality and delivery focused
• Comfortable working in customer-facing environments
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Network Deployment Engineer
Cisco Catalyst | Cisco Nexus | VMware NSX, | Firewall | Routing & Switching | Data Centre |
Onsite | London | EC2A 2NE
@mecscomms is hiring for an experienced contract IP Network Specialist to join a major enterprise networking programme supporting the deployment, implementation and support of complex infrastructure.
This is a highly hands-on role focused on network deployment, implementation and operational support. The successful candidate will be responsible for translating high-level (HLD) and low-level (LLD) technical designs into successful real-world deployments across enterprise, data centre and virtualised networking environments.
You will possess strong expertise across Routing & Switching technologies, Cisco Catalyst and Cisco Nexus platforms, together with experience deploying VMware NSX Distributed Firewall solutions within enterprise environments.
This opportunity is ideally suited to a Network Deployment Engineer, Network Implementation Engineer or Cisco Network Specialist (CCNA or CCNP) who enjoys practical delivery, troubleshooting and supporting large-scale enterprise networking programmes.
Role:
Network Deployment Engineer, Network Implementation Engineer, Cisco Network Engineer
Role Purpose:
Deploy, implement, migrate and support enterprise IP network infrastructure, ensuring successful delivery of networking solutions across routing, switching, data centre and virtualised environments whilst maintaining operational stability and service quality.
Location: On site, South East England, Greater London, City, EC2A 4NE
Role Type: Temporary, Contract, Full-Time
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £30.00 per hour, gross umbrella pay rate, inside IR35
Technology Stack:
• Cisco Catalyst Switching Platforms
• Cisco Nexus Data Centre Switching
• Enterprise Routing & Switching
• VMware NSX
• VMware NSX Distributed Firewall (DFW)
• LAN & Data Centre Networking
• Network Migrations & Cutovers
• Enterprise IP Networking
• DNS
• SD-WAN
Core Activity:
• Deploy and support enterprise IP networking solutions
• Configure Cisco Catalyst, Nexus and VMware NSX environments
• Deliver network migrations, cutovers and firewall deployments
• Troubleshoot LAN, data centre and virtualised networks
• Implement solutions from technical designs
• Support network optimisation and operational improvements
• Maintain accurate technical documentation and records
Responsibilities:
• Deploy, implement and support enterprise IP network infrastructure
• Configure and troubleshoot Cisco Catalyst and Cisco Nexus switching platforms
• Deliver VMware NSX implementation and Distributed Firewall configuration activities
• Interpret high-level and low-level technical designs and execute deployments accordingly
• Support onsite implementation projects, migrations and network cutovers
• Troubleshoot complex routing, switching, LAN and data centre networking issues
• Support virtualised networking environments and security segmentation initiatives
• Participate in technical discussions relating to DNS and SD-WAN technologies
• Produce accurate implementation documentation and technical records
• Ensure network deployments meet operational, technical and quality standards
• Collaborate with project, engineering and operational teams to ensure successful delivery
Deliverables:
• Successful deployment of enterprise network infrastructure
• Cisco Catalyst and Nexus implementation activities
• VMware NSX and Distributed Firewall deployments
• Network migration and cutover execution
• Technical implementation documentation
• Operationally stable and secure network environments
• High-quality troubleshooting and incident resolution
Working Environment:
• Enterprise Networking Environment
• Onsite Customer Locations
• Large-Scale Infrastructure Programmes
• Data Centre & Campus Network Deployments
• Fast-Paced Technical Delivery Environment
• Collaborative Engineering & Infrastructure Teams
Candidate Profile:
Candidates should possess strong hands-on deployment experience across enterprise networking environments. You will be technically strong, delivery-focused and capable of implementing and supporting complex network infrastructures within customer-facing environments. Your experience is likely to include some of the following:
Essential:
• Hands-on Routing & Switching
• Strong Cisco Catalyst deployment and support
• Strong Cisco Nexus deployment and implementation
• VMware NSX deployment and implementation
• Distributed Firewall (DFW) configuration and support
• Network deployment and implementation roles
• Network migration and cutover
• Strong troubleshooting and fault-resolution
• Ability to interpret technical designs and implement solutions
• Working independently within onsite customer environments
• Strong documentation and communication skills
Desirable:
• Experience within large enterprise or global infrastructure environments
• ITIL operational process knowledge
• Cisco certifications (CCNA, CCNP or equivalent)
• VMware certifications
• Data Centre networking experience
• SD-WAN exposure
• DNS operational knowledge
Key Traits:
• Strong deployment and implementation mindset
• Excellent troubleshooting and analytical skills
• Self-sufficient and proactive approach
• Strong communication and stakeholder management capability
• High attention to detail
• Quality and delivery focused
• Comfortable working in customer-facing environments
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Controls Engineer – Cheshire (Hybrid working)
An exciting opportunity has arisen with an innovative and fast-growing automation solutions provider, who are looking to appoint a Controls Engineer to play a key role in the design, development and delivery of advanced automation systems based from their offices in Cheshire.
Operating within the material handling and logistics automation sector, this specialist engineering business delivers bespoke automation solutions for a wide range of customers and industries. With a collaborative engineering environment and a strong focus on technical excellence, the company offers the opportunity to work across the full project lifecycle — from concept and design through to commissioning, customer handover and ongoing support.
As a Controls Engineer, you will be responsible for the specification, design and implementation of complete PLC-based control systems for automation projects. This role combines electrical design, PLC/HMI software development, commissioning and technical customer support, making it ideal for an engineer who enjoys both hands-on delivery and technical problem-solving.
Key responsibilities for the Controls Engineer based in Cheshire include:
Design and develop complete PLC-based control systems for automation projects.
Develop PLC and HMI software solutions, primarily using Siemens and Rockwell platforms.
Design electrical control panels and electrical installations, including calculations and supporting documentation.
Carry out testing, fault finding, rectification and commissioning activities on customer sites.
Support and monitor on-site installation activities for automation systems.
Produce internal and customer-facing technical documentation including URS, FDS, HMI/SCADA specifications and electrical specifications.
Contribute to the development and standardisation of PLC software, HMI systems, control architectures and electrical hardware.
Deliver customer training and support successful system handovers.
Liaise with suppliers and subcontractors to ensure delivery of best-in-class control system solutions.
Support the sales team with technical input for proposals and customer deliverables.
Provide customer support as part of a 24/7 support rota, including remote troubleshooting and occasional site attendance.
Ensure smooth handover of completed projects to the customer support team, including provision of “as-built” drawings and software documentation.
Key skills required for the role of Controls Engineer based in Cheshire include:
Proven experience designing and delivering PLC-based automation control systems.
Strong knowledge of Siemens and/or Rockwell PLC and HMI platforms (including TIA Portal, PCS7, Studio 5000)
Experience in electrical design for industrial automation systems and control panels.
Ability to carry out commissioning, fault finding and on-site system testing.
Strong understanding of automation system architecture and industrial communications.
Experience producing technical documentation and customer specifications.
Excellent communication skills with the ability to work collaboratively across engineering, project and customer teams.
Strong problem-solving skills with a proactive and customer-focused approach.
Willingness to participate in an out-of-hours support rota (1 week in 3 – primarily providing remote support)
Working environment and opportunities:
Hybrid working with regular visits to the Cheshire office and to customer sites.
Opportunity to work on technically advanced automation and logistics projects.
Collaborative and supportive engineering environment with exposure to full project lifecycles.
Opportunity to influence technical standards, software development and control system architecture.
Varied role combining controls systems design / development, commissioning, customer interaction and technical support.
This role would suit a technically strong Controls Engineer who is passionate about automation, enjoys customer-facing project work and is looking to play a key role within a growing and innovative engineering business.
....Read more...
An exciting opportunity has arisen for a Junior Architectural Technician / Architectural Technologist Graduate to join a well-established architectural practice delivering creative and practical technical solutions across a diverse range of sectors.
This is a technically focused role, ideally suited to someone pursuing a career in Architectural Technology (CIAT pathway), with a strong interest in technical detailing, working drawings, and Building Regulations compliance, rather than design-led architectural work.
You will work alongside senior team members on live residential and volume housing projects, developing your technical knowledge and practical experience. This role offers a salary of £25,000 - £30,000 plus benefits.
Architectural Assistant candidates will also be considered where they can demonstrate strong technical ability or relevant technical experience. Please note, this role is aimed at individuals with a technical focus rather than those pursuing architectural design-based careers.
Key Responsibilities
? Supporting senior technologists with planning and technical drawing packages
? Preparing and updating technical and working drawings under supervision
? Assisting with Building Regulations submissions
? Coordinating consultant and project information
? Maintaining organised project documentation and drawing records
? Developing knowledge of residential construction detailing, specifications, and build processe
What We Are Looking For
? Relevant qualification in Architectural Technology or a related technical field
? Commitment to working towards CIAT chartership
? Interest in building a long-term career within Architectural Technology
? Strong technical and drawing skills (CAD/BIM advantageous)
? Excellent attention to detail and willingness to learn
Support towards MCIAT chartership will also be provided as part of your career development.
Apply now for this excellent opportunity to join a dynamic team as a....Read more...
£30,000 - £35,000 + Hybrid Working + Excellent BenefitsIf you’ve started building your IT support career within an MSP environment and enjoy the fast-paced, varied nature of supporting multiple clients, this is an excellent opportunity to join a growing IT services business where you can continue developing your technical skills and progress your career.
Working as part of a collaborative and supportive service desk team, you’ll provide remote technical support across a wide range of client environments, gaining exposure to multiple technologies, systems and industries on a daily basis. This is an ideal opportunity for someone with previous 1st or 2nd Line support experience within an MSP who enjoys problem solving, values excellent customer service and is looking to further develop their technical capabilities within a professional, forward-thinking business.Key Responsibilities
Provide 1st and 2nd Line technical support across a range of client environments
Troubleshoot and resolve hardware, software and network-related issues
Support users across Microsoft 365, Windows and cloud-based technologies
Escalate more complex technical issues where appropriate
Maintain accurate ticket updates and technical documentation
Deliver a professional, customer-focused support experience at all times
Assist with device setups, onboarding and user administration
Support wider IT projects and on-site client visits where required
Skills & Experience
Previous experience working within an MSP environment
Experience in a 1st or 2nd Line IT support role
Good working knowledge of Microsoft 365 and Windows environments
Basic networking knowledge and troubleshooting ability
Strong communication and customer service skills
Well organised with the ability to manage and prioritise workloads
A proactive attitude and willingness to continue learning and developing technically
Relevant IT certifications or ongoing study would be advantageous
This is a fantastic opportunity to join a business that genuinely invests in its people, encourages development and offers clear progression opportunities as the company continues to grow.
You’ll gain exposure to a wide variety of genuinely cutting edge technologies not yet in use anywhere else, while working alongside an experienced and supportive team who are committed to helping you progress your career. If you’re looking to build your future within a successful MSP environment and want a role offering variety, development and long-term progression, we’d love to hear from you. Apply now!....Read more...
We are seeking an experienced Senior Embedded Firmware Engineer (Technical Lead) to join a fast-growing, innovative organisation, who are based in Whiteley, Fareham at the forefront of semiconductor technology, embedded systems, and capacitive touch solutions.
This is an exciting opportunity to lead the design and development of firmware and advanced touch algorithms used in next-generation consumer electronics. You will play a key role in shaping technical direction, mentoring engineers, and delivering high-quality embedded software solutions across the full development lifecycle.
Key Responsibilities for this Senior Embedded Firmware Engineer (Technical Lead) position in Whiteley, Fareham
Technical Leadership & Project Delivery
Lead end-to-end development of embedded software and capacitive sensing algorithms
Define and drive software architecture and firmware design decisions
Manage project delivery, ensuring timelines, quality, and customer expectations are met
Mentor and support junior and mid-level engineers
Facilitate Agile/SCRUM processes including sprint planning and retrospectives
Collaborate with cross-functional teams including IC design, hardware, and applications
Identify and manage technical risks, dependencies, and trade-offs
Act as a technical interface with customers, supporting system integration
Technical Development
Develop firmware using Embedded C and Assembler
Perform model-based design using Python, MATLAB, or similar tools
Design, simulate, and optimise touch sensing and signal processing algorithms
Develop and debug low-level drivers for MCU peripherals
Support integration with customer hardware and operating systems
Work within a continuous delivery environment for consumer electronics
Skills & Experience
Essential
BSc or BEng Electronics / Computer Science / Software Engineering (or similar relevant subject).
Extensive post-graduate experience in software/firmware engineering.
Provable experience in a functional leadership or technical lead role, leading project delivery and mentoring engineers.
Demonstrated experience delivering complex, cross-functional embedded software projects.
Strong commercial experience developing bare-metal embedded firmware in C, including direct interaction with MCU peripherals, registers, interrupts, memory, and hardware interfaces.
Hands-on experience developing and debugging low-level embedded drivers and firmware on microcontroller-based platforms
Proven experience integrating firmware with hardware, diagnosing hardware/software issues, and working with datasheets, schematics, and debugging tools.
Ability to interpret hardware specifications, datasheets, and system requirements to support firmware development and product integration.
Desirable
Experience with Python, MATLAB, or LabVIEW
Knowledge of Digital Signal Processing (DSP) or image processing
Familiarity with test-driven development (TDD) and behaviour-driven development (BDD)
Experience with defect tracking and task management tools
What’s on Offer
Hybrid working with modern office facilities
Private healthcare
Mental health and wellbeing support programmes
A collaborative, fast-paced engineering environment
Opportunities to work on cutting-edge embedded and touch technologies
A culture that encourages innovation, learning, and professional growth
Why Apply?
This is a unique opportunity to take on a technical leadership role in embedded software engineering, working on innovative products that push the boundaries of touch technology, AI data processing, and connected devices.
If you are passionate about firmware development, embedded systems, and leading high-performing engineering teams, we’d love to hear from you.
If you feel you are the right person for this Senior Embedded Firmware Engineer (Technical Lead) position in Whiteley, Fareham and would like to talk in more detail, please send over your updated cv to mbelmar@redlinegroup.Com or call 01582 898807 for more information.....Read more...
Kickstart your career at the intersection of technology and client success with a Client Services Engineer opportunity that offers hands on experience supporting innovative software solutions used within the financial services sector.Company OverviewThe Opportunity Hub UK is recruiting on behalf of a specialist financial technology organisation based in London. This established business develops advanced software solutions that help financial institutions manage complex operational and regulatory requirements. With a collaborative culture, strong technical expertise, and continued growth, the organisation is committed to developing talented professionals through structured learning, mentoring, and real-world project exposure.Job OverviewThis Client Services Engineer opportunity is ideal for an aspiring technology professional looking to gain valuable commercial experience within a software and financial technology environment. As a Client Services Engineer, you will work closely with clients, software engineers, and product teams to support software implementations, resolve technical issues, and ensure an outstanding customer experience.The Client Services Engineer role provides exposure to software delivery, technical support, client engagement, and financial technology solutions, making it an excellent opportunity for someone looking to build a long-term career within technology and client services.This Client Services Engineer position offers an immediate start and is initially offered as a 2-month internship, with the potential for extension based on performance and business requirements.Location: LondonSalary: £26,000 to £28,000 per annumContract Length: Initial 2-Month Internship with Potential ExtensionStart Date: Immediate Start AvailableWorking Pattern: Monday to Friday, Full TimeWork Arrangement: Hybrid Working (2 Days Office, 3 Days Remote)Here's what you'll be doing:• Assisting clients with technical queries and product-related support requests• Supporting software implementations and onboarding activities• Investigating and troubleshooting technical issues across software platforms• Collaborating with engineering and product teams to resolve client challenges• Monitoring system performance and escalating issues where required• Maintaining accurate records of support cases and client interactions• Contributing to process improvements and client service initiatives• Supporting ongoing product enhancements and customer success activitiesHere are the skills you'll need:• Strong problem-solving and analytical skills• Excellent communication and interpersonal abilities• Basic understanding of software systems, databases, or programming concepts• Ability to explain technical concepts to both technical and non-technical audiences• Strong organisational skills and attention to detail• Ability to work independently and as part of a collaborative team• A genuine interest in technology, software, and client-facing work• Eagerness to learn and develop as a Client Services EngineerWork PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:• Competitive salary of £26,000 to £28,000 depending on experience• Immediate start available• Initial 2-month internship with potential extension• Hybrid Client Services Engineer role with 2 days in the London office and 3 days working from home• Structured training and mentoring from experienced technology professionals• Exposure to financial technology platforms and live client projects• Supportive and collaborative working environment• Access to best in class technology and learning resources• Opportunity to develop valuable technical, commercial, and client management skills• Clear progression opportunities within client services, technology, software delivery, and consultingCareer AdvantagesA career as a Client Services Engineer offers a unique blend of technical development and client-facing experience, making it one of the most versatile entry points into the technology sector. This Client Services Engineer opportunity provides hands on exposure to software platforms, customer success, troubleshooting, and solution delivery within a fast-growing financial technology environment. The skills and experience gained as a Client Services Engineer can create pathways into solutions engineering, technical consulting, customer success management, software engineering, product management, and technology leadership roles.....Read more...
Redline Group is recruiting on behalf of a growing and well-established enterprise IT hardware business seeking an Account Manager for the Iberia region to join their expanding team. This is a remote based role with occasional travel.
The company operates within the enterprise server, storage and data centre market, supplying high-performance refurbished and enterprise-grade IT solutions to customers globally. Due to continued growth and increasing customer demand, they are looking to strengthen their technical sales capability with an Account Manager.
This Remote Account Manager role would suit an individual with strong server and infrastructure knowledge who is comfortable working closely with customers to understand technical requirements, configure appropriate solutions and support the wider commercial sales process.
Key Responsibilities
Work closely with customers to understand technical and commercial infrastructure requirements.
Configure and specify server solutions based on customer workloads and applications.
Support the sales team with technical product knowledge and solution design.
Build and maintain knowledge across enterprise server technologies.
Assist customers with hardware compatibility, upgrades and configuration queries.
Collaborate internally with procurement, operations and sales teams to ensure smooth delivery of customer solutions.
Support the delivery of refurbished and enterprise-grade IT hardware solutions.
Candidate Requirements
Previous experience within enterprise IT hardware, server infrastructure or data centre solutions.
A good understanding of server architecture, configuration and component compatibility.
Fluent spoken and written Spanish and English language skills.
Commercially aware with strong customer communication skills.
Able to understand customer requirements and translate them into technical solutions.
Comfortable operating within a fast-paced technical sales environment.
Desirable Experience
Experience within refurbished IT hardware or secondary hardware markets.
Knowledge of storage, networking or wider data centre technologies.
Previous customer-facing technical pre-sales or solutions experience.
This is an excellent opportunity to join a growing and highly respected organisation operating within the enterprise IT infrastructure sector, offering strong long-term career prospects and exposure to a broad range of technologies.
For more information or to apply to the Remote Account Manager position, please contact Yuon Skelton at Redline Group on +44 1582 878 829 or email yskelton@redlinegroup.Com
....Read more...
