1. Technical Support o Provide high-quality technical support to both internal staff and external customers across various communication channels, including phone, email, chat, and in-person interactions.2. ICT Troubleshooting o Diagnose and resolve ICT problems using established troubleshooting methodologies and specialized tools, ensuring swift issue resolution.3. Technical Interpretation o Interpret and analyse technical specifications relevant to assigned ICT tasks to ensure accurate and effective solutions.4. Security Application o Apply appropriate security policies and protocols to all ICT tasks in line with organisational requirements and best practices.5. Issue Resolution o Employ relevant processes, tools, and technologies to effectively resolve ICT technical issues, minimizing downtime and enhancing user satisfaction.6. Stakeholder Communication o Communicate effectively with stakeholders at all levels, providing clear instructions, status updates, and managing expectations and escalations as necessary.o Create email format for organisation 7. Testing Methodologies o Apply appropriate testing methodologies to hardware, software, or cabling assets to ensure proper functionality and compliance with organizational standards.8. Continuous Learning o Proactively engage in self-directed learning to remain current with technological developments, enhancing relevant skills and taking ownership of professional growth.9. Documentation & Escalation o Accurately document or escalate ICT tasks as needed to ensure a clear audit trail and efficient issue progression, maintaining organisational standards for record-keeping.Training:
Level 3 Information Communication Technician
Delivered through Middlesbrough College (Newcastle branch NE1 1SA)
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.
Employer Description:We specialise in guiding businesses through the often complex process of purchasing energy contracts. Our mission is simple: to save you time, reduce costs, and streamline your energy management while helping you make the shift towards more sustainable energy solutions.Working Hours :Monday - Friday
Times to be confirmedSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Due to continued growth, the client are currently looking for a Network Engineer to join their team in their Bradford office; if you have a varied technical knowledge, solid problem-solving abilities, exceptional communication skills coupled with a proactive attitude, this is the role for you. The main responsibility of the role will be to go out to client sites providing network support with and without a manager. The candidate must drive as you will be potentially going out to clients a few days at a time.
Your duties and responsibilities in this role will consist of:
Troubleshooting
Configure networks
Network cabling – Cat5 and Cat6
Connect computer network devices such as modems, routers, computers, servers and switches
Go out to client sites working on technical issues, providing IT and Network support
Look at hardware errors adding RAM, hard drives – upgrading Windows OS
Setting up routers
Provide excellent customer service
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 4 Network Engineer qualification, with training in how to:
Install, configure, and test appropriate network components or devices securely to well-defined specifications whether physical or virtual
Optimise and maintain the performance of network systems or services in line with well-defined specifications whether physical or virtual
Investigate and problem-solve to address technical performance issues in networks to return the network to successful operation and escalate as necessary
Consider the impact and risks when implementing network changes in line with work activities and escalating as required by organisational policies
Communicate technical network requirements effectively and professionally with a range of stakeholders ensuring stakeholder relationships are maintained
For a full list of programme modules visit: https://velocity-pt.co.uk/Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:The Client are a forward thinking business, with a vision to provide high quality, reliable internet services and solutions, complemented by excellent technical support and account managementWorking Hours :Monday to Friday, 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
First point of contact for technical queries regarding tool selection and their usage via phone, email or online chat
Prepare quotes for non-catalogue materials including pricing, product selection & availability checks, must have knowledge of UK suppliers for PPE, cutting tools, hand tools and other consumable product suppliers
Support complex customer projects, e.g. large tenders, quotations and catalogue changes etc.
Liaising with product & purchasing teams in Hoffmann head office to obtain pricing & delivery times for non-catalogue products and local suppliers in the UK
Be informed of the latest product news through the relationship with the PM
Work in close cooperation with the different departments
Market knowledge in given specialism and knowledge of specification of product for PPE, cutting tools, hand tools, abrasives and other catalogue products
Technical diagnosis of quality incidents of the product groups under its competence
Liaising with UK suppliers to obtain quotes & progress outstanding orders
Assist customers with technical queries and product selection from Hoffmann catalogue
Convert competitors/suppliers’ product item numbers to Hoffmann catalogue item numbers
Consolidate supplier lists and product portfolios to streamline processes and efficiency
Provide technical support/advice to Inside & Field sales teams when necessary
Accompany ASMs on customer visits as required
Log & update information on CRM system
Support with the analysis from SAP and other systems
Continuously improve service performance of Hoffmann Group through the permanent exchange of information and knowledge
Stay up to date with new product introductions to Hoffmann catalogue range to provide professional technical guidance & advice to customers & sales teams
Other duties as assigned
Training:
Customer Service Assistant Level 2 Apprenticeship Standard qualification
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:We make things extremely easy with our industrial tooling and equipment. We provide reliable quality tools and pioneering innovations by GARANT, HOLEX and other leading brands. As such, you obtain everything from one supplier. When it comes to selecting the right tools, we make it incredibly easy to find the perfect product straight away – meaning you can find everything falling within 10 metres of industrial workstations.Working Hours :Working week Monday - Thursday, 8.00am - 5.00pm, Friday, 8.00am - 3.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide administrative support to the Technical Support team
Help replicate customer issues to identify technical problems or provide product knowledge.
Support customers and distributors via telephone and email (after training).
Maintain demonstration stock and assist with departmental operations, including Customer Relation Management (CRM) updates.
Organise internal and external training sessions for customers.
Training:Training will be in house at Megger supported by Hawk Training remotely.
Monday - Friday, 37 hours per week.
Supported by regular workshops provided by Hawk Training.Training Outcome:To have an all rounded knowledge of customer services working in an unique manufacturing business with the potential of a permanent position for the right candidate at the end of the apprenticeship.Employer Description:Megger design and manufacture safe, reliable, easy-to use portable electrical test equipment. A global company with headquarters based in Dover in Kent.Working Hours :Monday to Friday,
37 hours per week,
early finish Friday 1pm. Exact times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Responding to helpdesk requests remotely and providing timely technical support.Taking help desk calls, logging and tracking calls, and ensuring that all issues are properly recorded and resolved.Performing hardware and software repairs in their well-equipped workshop facility.Assisting with the installation of hardware and software, ensuring seamless integration and functionality.Carrying out network documentation and reporting to maintain accurate records.Assisting with sourcing IT equipment and software to support ongoing projects.Participating in on-site visits to educational institutions, providing technical assistance and troubleshooting as needed.Training:Level 3 IT Support Technician Apprenticeship Baltic Apprenticeships.Training Outcome:Potential full time job role upon completion.Employer Description:Partnership Education is a leading provider of educational solutions, dedicated to transforming the learning experience for students and educators alike. As an IT Support Apprentice, you will have the chance to work alongside their experienced team and contribute to their mission of empowering educational institutions.Working Hours :Salary of £12,500 per annum for the duration of the apprenticeship.
The role requires you to work 37.5 hours per week from Monday to Friday, 9am-5pm.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working....Read more...
The Greencore Degree Apprenticeship Programme is designed to help you reach your potential and build a rewarding career in food.
In partnership with Nottingham Trent University, this 4-year apprenticeship programme will align your studies to real work to become an integral part of our site Technical team.
You will complete a Food Industry Technical Professional Degree apprenticeship and finish the programme with a BSc Hons in Food Science & Technology.
Based at one of our manufacturing sites, our Degree Apprenticeship provides a blend of on and off the job learning, exposure, experience, and education so that you can develop the knowledge, skills, and behaviours to kickstart your career in the food industry.
Our Technical teams protect our customers and colleagues through promoting high standards and developing innovative techniques to ensure food quality and meeting of food safety objectives. Your role will involve ensuring that our products meet the high standards our customers expect of us; by ensuring we meet quality, safety and legal requirements within our factories. At the end of the programme, you will transition into a Technical Management role that is supports your future career goals of becoming a technical professional within the food industry.
In your Food Industry Technical Professional Degree apprenticeship, you will learn about food chemistry, sustainable food production, raw materials, microbiology of food and how to apply this knowledge to your day job. This includes:
Obtaining Certification information for raw materials such as Certificates of Analysis.
Quality management system work
Obtaining photos of relevant locations
Walking through draft procedures in conjunction with relevant disciplines to understand if they were clear and accurate
Other routine Quality Assurance tasks
Collection of samples – raw materials & finished products
Taking swabs – hand, hygiene, and listeria
Investigating customer complaints
Training:
In partnership with Nottingham Trent University, this 4-year apprenticeship programme will align your studies to real work to become an integral part of our site Technical team.
Training Outcome:At the end of the programme, you will transition into a management role that supports your future career goals of becoming a leadership and management professional in a fast-paced manufacturing environment.Employer Description:We are a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better.
We’re a vibrant, fast-paced, leading food manufacturer, employing 14,000 colleagues across 16 world-class manufacturing sites and 18 distribution depots across the UK.
We supply all the major supermarkets in the UK, as well as convenience and travel retail outlets, discounters, coffee shops, foodservice, and other retailers. We have strong market positions in a range of categories including sandwiches, salads, sushi, chilled snacking, chilled ready meals, chilled soups and sauces, chilled quiche, ambient sauces and pickles, and frozen Yorkshire Puddings.
Do you have people at your core? Are you finishing your studies and considering your next move? Maybe you’re already working and are looking to progress your career in a leadership and management role. Whatever your circumstances, look no further, we can offer you the opportunity to grow your career with Greencore through our Operations Degree Apprenticeship Programme, and we will support you to develop your career to become a leader of the future.Working Hours :Our operation is 24/7 so you will be required to work shifts. These will vary depending on site and could include early starts from 5am, rotating night shifts and weekends.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Initiative,Patience....Read more...
The Greencore Degree Apprenticeship Programme is designed to help you reach your potential and build a rewarding career in food.
In partnership with Nottingham Trent University, this 4-year apprenticeship programme will align your studies to real work to become an integral part of our site Technical team.
You will complete a Food Industry Technical Professional Degree apprenticeship and finish the programme with a BSc Hons in Food Science & Technology.
Based at one of our manufacturing sites, our Degree Apprenticeship provides a blend of on and off the job learning, exposure, experience, and education so that you can develop the knowledge, skills, and behaviours to kickstart your career in the food industry.
Our Technical teams protect our customers and colleagues through promoting high standards and developing innovative techniques to ensure food quality and meeting of food safety objectives. Your role will involve ensuring that our products meet the high standards our customers expect of us; by ensuring we meet quality, safety and legal requirements within our factories. At the end of the programme, you will transition into a Technical Management role that is supports your future career goals of becoming a technical professional within the food industry.
In your Food Industry Technical Professional Degree apprenticeship, you will learn about food chemistry, sustainable food production, raw materials, microbiology of food and how to apply this knowledge to your day job. This includes:
Obtaining Certification information for raw materials such as Certificates of Analysis.
Quality management system work
Obtaining photos of relevant locations
Walking through draft procedures in conjunction with relevant disciplines to understand if they were clear and accurate
Other routine Quality Assurance tasks
Collection of samples – raw materials & finished products
Taking swabs – hand, hygiene, and listeria
Investigating customer complaints
Training:In partnership with Nottingham Trent University, this 4-year apprenticeship programme will align your studies to real work to become an integral part of our site Technical team.Training Outcome:At the end of the programme, you will transition into a management role that supports your future career goals of becoming a leadership and management professional in a fast-paced manufacturing environment.Employer Description:We are a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better.
We’re a vibrant, fast-paced, leading food manufacturer, employing 14,000 colleagues across 16 world-class manufacturing sites and 18 distribution depots across the UK.
We supply all the major supermarkets in the UK, as well as convenience and travel retail outlets, discounters, coffee shops, foodservice, and other retailers. We have strong market positions in a range of categories including sandwiches, salads, sushi, chilled snacking, chilled ready meals, chilled soups and sauces, chilled quiche, ambient sauces and pickles, and frozen Yorkshire Puddings.
Do you have people at your core? Are you finishing your studies and considering your next move? Maybe you’re already working and are looking to progress your career in a leadership and management role. Whatever your circumstances, look no further, we can offer you the opportunity to grow your career with Greencore through our Operations Degree Apprenticeship Programme, and we will support you to develop your career to become a leader of the future.Working Hours :Our operation is 24/7 so you will be required to work shifts. These will vary depending on site and could include early starts from 5am, rotating night shifts and weekends. TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Initiative,Patience....Read more...
As a trainee member of the Service Centre team, you will learn skills necessary for delivering high quality advice and support to staff and students of King’s College London, providing an exceptional personalised service for IT and FM related issues, whilst completing your vocational qualification.
The Service Desk is responsible for handling front line queries received from various sources, such as telephone, email, social media and self-service and to be successful you should have strong communication skills, both oral and written, and a passion for customer care.
You should have confidence interacting with users of various technical skill levels, remaining calm and courteous whilst working to resolve challenging incidents
The post holder will work closely with colleagues in King’s as well as other key stakeholders and will use the Service Management toolkit to record Work Orders, Incidents and Service Requests
Some travel may be required for meetings and training, predominately between Quintrell Downs and university campuses in London
Training:Apprenticeship Standard: Level 3 Digital Support Technician.You will be required to attend St Austell College a day a week as part of your apprenticeship training. You will receive on and off-the-job training and support from an assessor and an apprenticeship advisor.Training Outcome:
After completing the apprenticeship, there may be the option to remain with the employer for the right candidate.
Employer Description:King’s Service Centre was set up as a home to innovative and forward thinking service team supporting the services of King’s College London
Our Service Centre brings highly skilled career opportunities to Cornwall, through recruiting locally, through investing in staff training and development, and through Graduate and Apprenticeship opportunities.
King’s Service Centre provides first-line IT support to the 50,000 strong King’s College London community of students, academics, researchers and professional staff – 24 hours a day, 7 days a week, 365 days a year. It is also home to King’s Estates & Facilities, Residencies, NMES and HR Service Desks, King’s Online, IT third line technical support teams and Business Operations.Working Hours :Working days to be confirmed, shifts are on a rota basis:
7.00am - 3:30pm
8.00am - 4:30pm
9.00am - 5:30pm
1.00pm - 9:30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Passion for IT/FM support,Strong interpersonal skills,Technical qualification,Ability adapt quickly,Understand new technologies,Methodical approach to work,Time management skills....Read more...
Responding to helpdesk requests remotely and providing timely technical support.
Taking help desk calls, logging and tracking calls, and ensuring that all issues are properly recorded and resolved.
Performing hardware and software repairs in their well-equipped workshop facility.
Assisting with the installation of hardware and software, ensuring seamless integration and functionality.
Carrying out network documentation and reporting to maintain accurate records.
Assisting with sourcing IT equipment and software to support ongoing projects.
Participating in on-site visits to educational institutions, providing technical assistance and troubleshooting as needed.
Training:Level 3 IT Support Technician Apprenticeship Baltic Apprenticeships.Training Outcome:Potential for a full time job role upon completion.Employer Description:Partnership Education is seeking a dedicated and motivated individual to join their team as an IT Support Apprentice. This apprenticeship offers a fantastic opportunity to gain valuable hands-on experience in a dynamic and supportive environment.
Partnership Education is a leading provider of educational solutions, dedicated to transforming the learning experience for students and educators alike. As an IT Support Apprentice, you will have the chance to work alongside their experienced team and contribute to their mission of empowering educational institutions.Working Hours :The role requires you to work 37.5 hours per week from Monday to Friday, 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Number skills....Read more...
You will help a team including engineers and technicians who work with architects to model, draw and assist in designing building structures using a variety of construction materials and designing complex underground drainage and utilities networks that support the building. This is design work that really matters.
You will work on a wide variety of buildings, from brand new sports stadia, universities, to offices and industrial premises. You could also get involved in the computer modelling and drawing of external parts of buildings, such as car-parks and access roads.
You will also have the advantage of Building Information Modelling (BIM) technology, which enables us to design buildings collaboratively using computer models.
Across all teams, you will support a variety of different work, including production of engineering drawings and sketches, including 3D or 2D computer drawings; production of Building Information Models (BIM) (depending on the specifics of the role); undertaking virtual design reviews; preparation of simple engineering calculations and contributing to solutions for design challenges. Training Outcome:When joining us as one of our apprentices, you’ll enjoy the opportunity to study for a paid, professionally recognised qualification in a discipline that will help you further your career.
Throughout your apprenticeship, you’ll have access to our online network. You’ll also take internal courses. These cover technical aspects of the business, such as software, but also vital ‘soft’ skills such as report writing and working effectively.
Our apprentices are employed on a permanent basis, so you'll continue to progress with Arup once you've completed your course.Employer Description:Arup is a global firm of designers, planners, engineers, consultants and technical experts. We use our skills to make a positive difference in the world. This is a brilliant opportunity to build a creative career designing and delivering exciting work in infrastructure, building design and specialist technical services.Working Hours :Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
We are looking to recruit an IT Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
Your main roles and responsibilities will include:
Managing all incidents and IT support requests from receipt to resolution & closure
Helping resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.)
Keeping accurate records of all site information using IT service management tools
Providing excellence customer service to end users, such as staff & students
Ensuring service level agreements are met
Promptly completing any admin paperwork/documentation.
Throughout the duration of the apprenticeship, you will receive training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The skills, knowledge, and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT industry.Training:Information Communications Technician Apprenticeship Level 3 including Functional Skills in maths and English.Training Outcome:Possible full-time role upon successful completion of the apprenticeship.Employer Description:Sweethaven deliver secure and sustainable managed IT solutions for businesses and the educational sector across the South East of England. Sweethaven is part of the inTEC GROUP.Working Hours :Monday - Friday (08:00 - 17:00)Skills: Team Working,Organisation Skills....Read more...
In this role, you will make an impact in the following ways:
Actively engage in training sessions and coursework to acquire and enhance technical skills. Demonstrate a willingness to learn and apply new knowledge to practical tasks and projects.
Provide support in troubleshooting and resolving technical issues, both mechanical and electrical. Assist in diagnosing problems and implementing effective solutions to ensure the smooth operation of equipment and systems.
Assist in the creation of technical drawings and plans, contributing to the design and development of engineering projects. Utilize drafting software to produce accurate and detailed schematics and blueprints.
Ensure that all activities adhere to company policies and regulatory safety standards. Follow established health and safety protocols to create a safe working environment and reduce the risk of accidents.
Collaborate with team members and other departments to facilitate smooth project execution. Communicate effectively both verbally and in writing to share information, provide updates, and coordinate tasks.
Prepare detailed reports and documentation to track project progress, findings, and outcomes. Maintain accurate records of activities, ensuring that all work is properly documented and accessible for future reference.
Training:
Manufacturing engineer (degree) Apprenticeship Standard
Training Outcome:Possibility of a potential permanent employment through open vacancies.Employer Description:Cummins Turbo Technologies is the only manufacturer focused solely on medium- to heavy-duty diesel engine turbo technologies. For more than 60 years, we have delivered innovative, reliable turbocharger solutions for our customers. Our vision for turbocharger solutions, thanks to our rich company heritage derived from our Holset® brand, sets us apart as a technology leader.Working Hours :5 days per week. You will attend Northampton University on one day per week, with your remaining working days taking place on site working 37.5 per week. Shifts TBC.Skills: Attention to detail,Problem solving skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job roles & responsibilities once fully trained:
Build, Commissioning, and upgrades of NEC Software Solutions bespoke Communication and CAD (Computer Aided Dispatch) products solutions into our customer environments
Fault finding our product suite of solution/s at both hardware and software levels
When required, create, review and update NEC Engineering documentation, for example workplans, work instructions and technical guides
The role holder will be required to work professionally in liaison with several internal teams to coordinate various activities and gather / provide information required to complete the tasks at hand
The role can involve extensive customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication and interaction / service
The role will require working both in a team and, potentially autonomously where projects dictate a limited engineering requirement. An increasing level of autonomy is typically achieved after some time in post and suitable experience has been gained
Continually follow and adhere to NEC Software Solutions outlined process & procedures
Complete all activities within set deadlines and report appropriately any difficulties to achieve delivery milestones
Present a professional approach and attitude to all work undertaken
Promote a clean working environment
Adhere to all Health and Safety practices, rules and regulations
Training:
Information Communications Technician Apprenticeship Level 3 including Functional Skills in maths and English
Training Outcome:
Possible full-time role at the end of the apprenticeship
Employer Description:NEC are a leading Biometrics company developing solutions for national governments and international health bodies. They we work with also police forces, emergency services, local authorities and housing providers, all working to prevent harm and provide the right support.Working Hours :Monday - Friday, 08:30 - 17:30Skills: Team Working,Organisation Skills....Read more...
Electrical Building Services Engineers apply their specialists skills and expertise to provide safe electrical distribution in buildings. Driving the design of the electrical building systems across a range of project scales and building types, with a focus on developing, encouraging and recommending sustainable building design solutions on projects, pushing the boundaries for design.
You will work within a team of engineers to design all aspects of building services systems. Sustainability underpins everything we do at Arup and therefore your focus will be on delivering efficient, low energy and low carbon designs.
You will support a variety of different work, including production of engineering drawings and sketches, including 3D or 2D computer drawings, production of Building Information Models (BIM), undertaking virtual design reviews, preparation of simple engineering calculations, contributing to solutions for design challenges, taking part in design meetings and site visits. Training Outcome:When joining us as one of our apprentices, you’ll enjoy the opportunity to study for a paid, professionally-recognised qualification in a discipline that will help you further your career.
Throughout your apprenticeship, you’ll have access to our online network. You’ll also take internal courses. These cover technical aspects of the business, such as software, but also vital ‘soft’ skills such as report writing and working effectively.
Our apprentices are employed on a permanent basis, so you'll continue to progress with Arup once you've completed your course. Employer Description:Arup is a global firm of designers, planners, engineers, consultants and technical experts. We use our skills to make a positive difference in the world. This is a brilliant opportunity to build a creative career designing and delivering exciting work in infrastructure, building design and specialist technical services.Working Hours :Shift to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Component and system design, including simulation and predictive techniques to refine designs
Development of drawings and other information to support the release of parts onto Bill of Materials and engine lists in preparation for volume production
Write and review technical information and reports to support production design release
Collaborate with suppliers to develop specifications and deliver quality solutions through Advanced Product Quality Planning. Mechanical verification and validation of engine components and systems
Failure analysis and defect resolution using industry-standard methods
Working with our dealer & distributor network to improve the capability, and quality of our products and services working with our engineering teams
Supporting new engine installations into machines with customers
Visiting customers to provide field support
Managing engine service and quality issues and considering commercial aspects
Producing engine service training material and literature
Supporting technical enquiries from customers
Managing warranty claims
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Upon completion of the apprenticeship, apprentices can apply for IEng (Incorporated Engineer) professional registration status.Employer Description:Caterpillar is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We do business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries, and Energy & Transportation – and providing financing and related services through our Financial Products segment.Working Hours :08:30 to 16:45 Monday to Thursday, 08:30 to 16:15 Friday.Skills: Communication skills,Attention to detail,Organisation skills....Read more...
Focus on the technical and quality aspects of manufacturing aircrete blocks at the site level.
Provide support to the operational team and central Quality Management System with routine quality assurance and control testing.
Manage and test raw materials to ensure compliance with target specifications.
Train and support operational colleagues in business quality requirements, ensuring they can control and manage quality standards.
Perform strength and density testing to ensure compliance with standards and deliver excellent customer service.
Develop and monitor continuous improvement programmes, improving quality and efficiency.
Analyse statistical data from manufacturing processes to identify and eliminate quality issues.
Training:Apprentice must be able to travel to Derby
Block release
Training Outcome:
Technical and Quality Manager/ QC Technician
Employer Description:As the UK’s leading sustainable construction materials, road contracting and building products business, we’re a unique place to work in that we influence the future of the UK.
It's something we’re extremely proud of and enjoy sharing that passion with colleagues who decide to join us, whatever your background.
Our hugely diverse areas of work require a broad range of skillsets, learning styles and approaches to work. We really do have a role for anyone, whether you’re practically minded and suited to hands-on roles, or better placed leading on business strategy with a keen eye for data and trends. We’re looking for good people who share our values and want to make a difference, welcoming diversity of thought, experience and skillsets.Working Hours :Days and times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills....Read more...
Your duties will include:
Maintaining the confidentiality, integrity and availability of the IT system at all times; for our suite of computer labs in Cheltenham and Gloucester.
Installing, configuring and upgrading hardware, software and network components.
Troubleshooting hardware, software and network issues to ensure availability.
Providing secure services according to user and system access policies.
Performing tests and evaluations of new software and hardware.
Providing support to users and being the first point of contact for error reporting.
Conducting regular backup and restore operations.
Maintaining all technical documentation about infrastructure and systems.
Establishing good relationships with all departments and colleagues.
Maintaining an on-going programme of personal professional development.
Undertaking such other duties as the Apprenticeship Manager may reasonably require.
Training:Information Communications Technician Apprenticeship Standard Level. Training will be delivered both in College and in the workplace.Training Outcome:Potential position upon completion of the apprenticeship.Employer Description:Gloucestershire College is an education provider with campuses in Cheltenham, the Forest of Dean and Gloucester.
We deliver a range of professional and technical training, including T Levels and full-time courses for school leavers, apprenticeships, university-level courses, and courses for adults including online, short and part-time courses, just for fun courses and JobSmart programmes for pre-employment.
All of our learners benefit from tailored support and development throughout journey to higher education or employment.Working Hours :Monday – Thursday 08:30 – 17:00,
Friday 08:30 – 16:30
(1 hour lunch break).Skills: IT skills,Organisation skills,Problem solving skills,Logical,Team working....Read more...
We are looking for an apprentice to join our two-man, in-house Tech Team, to support the BAU tech requirements for our 30+ clients, and to deliver the future strategy around AI and automation.
Role overview: The Digital Support Apprentice will assist the Tech and Innovations Team in various ways - from working on data handling to troubleshooting on hardware. This role is well suited for someone with an interest in building technical skills while working in a fast-paced logistics atmosphere.
Key Responsibilities
● Data Work:
Data cleaning and modulation to produce the datasets that are usable and realistic
Support data analysis projects to improve decision-making
● Excel Skills:
Advanced functions in Excel for data manipulation and presentation
Maintaining spreadsheets for performance tracking and reporting
● Technical Support:
Work on diagnosing and fixing hardware issues specific to our organisation
First-line support for all tech issues, with escalation when required
● Tech Stack Improvement:
Working with teams to review and enhance current tools and software in terms of efficiency
Recommendations on speed and enhancements for an existing tech stack
Responsible for administering and optimizing Google Workspace, ensuring seamless collaboration, security, and efficient user management
● Scripts and coding:
Occasionally aid in supporting some scripting or programming projects to solve specific problems or create small tools
Learn and apply coding skills relevant to the role, under guidance from the team
Full training will be given in order to complete the above duties to the best of your ability. Tu Pack and Boom will provide support to guide you through your apprenticeship studies.Training Outcome:
There is a full-time, permanent, position available upon successful completion of the apprenticeship
Employer Description:Tu Pack, we are a growing 3PL business, fulfilling orders for high end fashion brands across the UK and around the world.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Scripting/Programming Lang exp....Read more...
Right now, we're looking for an Advanced Project Controls Apprentice to join our team in Bristol.
From your first day, you'll join an unrivalled community of experts, where everyone is supported in their career path and encouraged to work towards an accredited qualification.
With our global reach and multi-disciplinary approach, Arup is involved in major rail projects in the UK and worldwide. With over 25 years of rail planning, design, and construction experience, we offer our clients a broad spectrum of consulting services including, but not limited to, the following:
Strategic advice
Cost
Demand and revenue forecasting
Business case analysis
Feasibility studies
Asset management
Detailed design
Implementation and commissioning and project creation
The focus of the person sought for this role is to support senior planners/schedulers with the control of time during the design and construction stages of engineering projects.
Working typically on large-scale or complex programmes and projects, our role in this area is essential to provide useful insight and recommendation to inform remedial actions and ultimately, the success of the project.Training Outcome:
When joining us as one of our apprentices, you’ll enjoy the opportunity to study for a paid, professionally-recognised qualification in a discipline that will help you further your career.
Throughout your apprenticeship, you’ll have access to our online network. You’ll also take internal courses. These cover technical aspects of the business, such as software, but also vital ‘soft’ skills such as report writing and working effectively.
Our apprentices are employed on a permanent basis, so you'll continue to progress with Arup once you've completed your course.
Employer Description:Arup is a global firm of designers, planners, engineers, consultants and technical experts. We use our skills to make a positive difference in the world. This is a brilliant opportunity to build a creative career designing and delivering exciting work in infrastructure, building design and specialist technical services.Working Hours :Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Creatively support and deliver the Marlowe’s own live performance productions
Contribute to the upkeep of the Marlowe venue and touring production sets and equipment
Read, interpret, and give appropriate technical advice to colleagues and clients
Work in a safe and legal way to comply with regulatory and legislative requirements and industry best practice
Develop effective working relationships both internally and externally
To drive your own career and skills development, making the most of the opportunities made available to you
To live and represent the Marlow
Training:Alongside working with our dynamic and resilient technical team you will develop a broad range of technical skills and knowledge. The successful apprentices will complete the Level 3 Creative Industries Production Technician – Creative Venue Technician pathway. Learning will take place on-site in the theatre and online with your apprenticeship provider, Access Industry.Training Outcome:
Apprentices may go on to become a Venue Technician, Theatre Technician or Stage Technician
They could also pursue specialisms in Lighting, Sound, Video and Automation
Employer Description:The Marlowe Theatre, Canterbury is one of the UK’s most successful large-scale regional theatres (UK Theatre of the Year in the Stage Awards 2022). Our mission is to be the engine house for the performing arts in Kent, shaping the spirit of our region.
We bring West End musicals, national companies, a symphony orchestra season and high-profile tours to Kent audiences, in a year-round programme of theatre, dance, opera, music and comedy in our 1,200-seat Main House. Next year we begin producing large-scale plays made in Kent and touring nationally. Our 150-seat Studio is dedicated to the development of new ideas, with a mix of R&D with resident and visiting companies, sharings and presented shows, plus a home-produced family show at Christmas.
Our ground-breaking work with young people focuses on skills development and includes co-delivery of a UAL Level 3 Performing Arts course with East Kent Colleges Group; being the national home of Matthew Bourne’s New Adventures’ Cygnet School and the RSC’s Associate Theatre in the South East. We recently launched our Writers Room, developing regional talent and supporting our producing aspirations. As the largest performing arts employer in the region, we are committed to developing the workforce of the future, providing apprenticeships and work experience opportunities for over 100 young people every year across all areas of theatre-making.
We are also fast outgrowing our spaces and developing major capital projects as a result, including turning the 800-year-old Poor Priests’ Hospital within the city walls into a Creative Learning Centre and free heritage destination, with support from Levelling Up and the National Lottery Heritage Fund. We are also looking towards the long-term development of our theatre building, increasing our technical and producing capacity.
Our investment in our loyalty strategy has ensured that we have consistently strong and engaged audiences for our varied programme. We’ve also received recognition from our industry, winning a Stage Award for our innovative approach to supporting the theatre sector and a Workforce Award from UK Theatre for our investment in our People Plan, ensuring our high calibre team are rewarded and supported.
We are a Creative Green organisation and are committed to taking action on climate change and environmental sustainability.
The Marlowe Theatre is an inclusive employer. We value difference and recruit by merit based on fair and open competition.
We welcome candidates from all backgrounds regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. We want to hear from all sectors including veterans.
We are a Creative Green organisation and are committed to taking action on climate change and environmental sustainability.Working Hours :The Marlowe’s performances happen mostly in the evenings and at weekends. In order to deliver the best service to our customers, all of our posts, whether frontline, strategic, planning or support roles, require some evening and weekend working.
Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Good interpersonal skills,Theatre production skills,Approachable,Outgoing,Collaborative,Passionate about theatre,Basic level of general theatre,Awareness of health and safety,Knowledge of theatre industry,Worked on performances,Worked on productions....Read more...
Your training and education will enable you to design mechanical and electrical building services and to carry out dynamic modelling of buildings and their contained building services. You will be able to make informed engineering decisions and enable our clients to have faith and confidence in your abilities as a designer.
The candidate will carry out the following as part of their apprenticeship:
Create Dynamic Simulation Models of building services systems
Design mechanical services
Size plant
Design electrical services
Provide detailed design calculations
Attend client meetings
Carry out surveys and condition reports
Provide technical support to the engineering team already in place
As they progress they will enhance the training of other apprentices and more junior members of staff. Develop the ability to operate in an engineering technical team.Training:Working towards a Level 6 Building services design engineer (degree) apprenticeship standard.
Training will be one day a week Training location University of Central Lancashire Preston Campus Training Outcome:The right candidate may move into a full-time role as a Building Services Engineer within the business.Employer Description:We are a small building services consultancy based in the Northwest of England and service the UK. We carry out a number of services from feasibility and technical advice through to fully detailed design and site monitoring of installations.
The company is founded upon the principles of delivery and protecting our clients. These are our key drivers. By implementing philosophy based upon listening to what our clients want, designing to suit this we can ultimately deliver what our clients need and want.
We cover all aspects of mechanical, electrical and public health engineering. We also provide designs which are sustainable and incorporate the latest technologies.
As a company we strive to deliver advances in efficiency and technology. We do provide advice to a number of cutting edge manufacturers and venture capital companies.
We are Chartered Building Services Engineers. We thrive on designing buildings that meet the needs of the people who live and work in them.
Through collaboration we listen, we design, we deliver.Working Hours :Monday to Friday 9am - 5pm with 1/2 hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
With RNN Group support, this apprenticeship will give you an insight into AESSEAL and how a worldwide business operates.
This role will specifically develop you into a commercial administrator. You will learn the skills, knowledge and behaviours so you can confidently and comfortably:
Ensure that all customer orders and enquiries are actioned effectively and efficiently in line with AESSEAL Customer Service Standards and Sales Order/Contract Review Procedures
Work with the engineering department, co-ordinate the quoting and processing of customer specific seals and support systems, relaying technical information and ensuring health and safety caveats are highlighted
Assist in the compilation of project bids for large end user and OEM customers such as refineries etc working with internal departments including technical, design, legal and business assurance
If problems arise, ensure that prompt and effective corrective action is taken to ensure a satisfactory conclusion is reached for all parties as soon as possible
Actively participate in training opportunities to develop product and process knowledge
Support customer visits to head office including site tours and potential evening meals where appropriate
As part of the wider customer service team, provide support to despatch administration and reception teams when required
Training:
Business Administrator Level 3 Apprenticeship Standard
Monthly online sessions with 8 weekly workbased reviews
Training Outcome:
Full-time employment and progression to higher education
Employer Description:AESSEAL is the world’s leading specialist in the design and manufacture of mechanical seals and support systems. They are renowned as one of South Yorkshires best employers, providing lifelong careers for the right individual that fits into their core values and their ethos.
AESSEAL invest heavily into their staff. They provide many opportunities for Apprenticeships in their business and drive forward to ensure they have the best talent South Yorkshire has on offer for their Rotherham branch.
If you would like to join a vibrant, forward thinking, innovative and excellent business, AESSEAL are the company for you. Just as their slogan states, you could experience the exceptional.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Knowledge of Microsoft Office,International trade Interest....Read more...
Erwin Hymer Group UK are seeking an Apprentice IT Technician to join the team. Full training provided. As an IT Support trainee, you will be providing technical assistance and support, ensuring smooth operation of computer systems and networks.
Including:
Work as part of our small IT team assisting and supporting the business IT requirements and providing day-to-day maintenance of our IT systems and services
To provide support for relevant equipment, hardware, software and related information systems
To assist with the installation and implementation of equipment, hardware, software, and related information systems
To assist in the maintenance of procedures ensuring that all equipment, hardware, software and related information systems are properly controlled and registered
To assist in the provision, maintenance and undertaking of contingency plans and backup procedures
To deal with PC problems (desktop PC's, laptops and printers) and resolve mainstream software issues
To support user maintenance such as active directory, telephone systems, department moves etc.
To liaise with all areas of the business assisting and providing advice and support to all users
To undertake any necessary training, development, or research to ensure technical expertise remains current
Training:All training will be delivered in the workplace. Training Outcome:Information Communications technician Level 3 can open the door to different ICT roles within different businesses and sectors.Employer Description:Erwin Hymer Group UK is a leading manufacturer of Caravans, Campervans and Motorhomes. We build the biggest and best known brands in the sector. Home of the brands Elddis, Xplore and Buccaneer. We employ over 300 employees at our 115,900 sq m Consett site. We are part of German-based Erwin Hymer Group and owned by US giant, Thor Industries, Inc., the World's largest leisure vehicle manufacturer. We’re proud to build a vast choice of award-winning leisure vehicles, available from our growing network of specialist Retailers.Working Hours :Currently working 4 days per week (under review until March): Monday-Thursday 7am-5pm (38 hours per week) with 30 minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
On this 5-year degree programme, you’ll learn core technical skills and gain real-world experience of digital and technology solutions in action through a blend of university studies and work placements. You’ll learn how to produce technical documentation, code and schematics including:
Cyber security designs
Software in a variety of different languages
PLC control
Concept designs
CAD
Electrical and electronic design
Database management
You’ll complete your university studies on a part-time basis across four years. Years 1 and 2 will provide you with a solid basis in the digital environment. In years 3 and 4, your studies will focus on your chosen specialism: Software Engineering. In year 5, having completed your studies, you will work full-time on placements within the business. At the end of the year (upon successful completion of the degree and apprenticeship), you’ll qualify as a Software Engineer.Training:At the end of your apprenticeship, you’ll have earned a BSc Honours Degree in Digital and Technology Solutions and gained rich work experience within your chosen specialism.
From undertaking general project management activities including project planning, resourcing, budgeting, document management and configuration control, you will have also gained valuable project management skills.
Your technical training will be supplemented with in-house training courses and soft skill training to help you develop your personal and team working skills.Training Outcome:Upon successful completion of your apprenticeship, you will be ready to step into your first substantive role as either Assistant Software Engineer or Software Engineer within the business.
Graduates of the programme can expect a competitive starting salary in software engineering, along with opportunities to work towards professional registration and chartership under the mentorship of industry experts.
Notably, one of our recent graduates from the Digital and Technology Solutions Apprenticeship has already become a recognised leader in their field, travelling internationally to collaborate with allies on cutting-edge defence solutions.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
The role will see you involved in:
Supporting process development & validation projects in manufacturing & packaging
Assisting with investigating of issues and implementing solutions
Supporting continuous improvement of our site
Providing technical knowledge & support to other teams on site
Training:
Apprentices work full-time whilst studying towards a BSc (Hons) Laboratory scientist (Chemical Science) degree from Manchester Metropolitan University, as well as a Level 6 degree apprenticeship
Students study a tutor-supported e-distance learning curriculum and attend residential schools. The work-based projects, negotiated with employers, offer students the opportunity to apply their learning directly to their organisation
The programme is primarily taught through tutor-supported online study, part-time over four years
Apprentices will attend a two-day induction at the University to help them get to know each other and balance undergraduate study with working full-time. They will also attend a week-long residential at our campus in central Manchester once a year, in addition to a two day mini-residential in the first year
Training Outcome:This apprenticeship will give the apprentice a good grounding and understanding of the pharmaceutical industry from the development and formulation of drugs, how drugs function in the body, commercial manufacturing and laboratory testing. This foundation will open options for the apprentice to pursue multiple careers within the industry. The classroom learning will be supported by performing a job within the manufacturing technical team where the apprentice can put their learning into practice.Employer Description:We are a global leading research-based pharmaceutical company working in the neurology and oncology therapeutic areas and we define our corporate concept as "to give first thought to patients and the people in the daily living domain and increase the benefits that health care provides to them as well as meet diverse healthcare needs worldwide".
Here at Eisai our people come from many different backgrounds and join us to work across a wide variety of roles, but we all have a common purpose of human health care (hhc) - putting patients first. Our people are what makes Eisai the company we are. By joining Eisai, in any function, you will be part of an organisation with teamwork, positive energy and resilience at the heart of everything we do.
Emerging Talent is a key focus for the team at Eisai, with many of our current workforce starting or building their career as an Apprentice, Intern or Graduate. You will join a tight-knit community and be provided with a Buddy, Line Manager and access to our Emerging Talent Team to ensure you are well supported. You will join a well thought out training programme that will support your soft skills, alongside building your technical skills in your role. You will be given real responsibilities from day one, which gives you the opportunity to learn from highly experienced team members and colleagues.Working Hours :Mon-Fri 9am-5.30pm, with half an hour lunch break. This job is hybrid, and would involve 3 or 4 days in the office.Skills: Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Critical analysis....Read more...
