Working in Project Control means you will be the beating heart of a given project, ensuring that the plans, schedules and risk management is in place for the project. Analysis of the progress against those plans and schedules will be your responsibility; providing regular updates and recommendations to the wider project team.
The understanding of the project's performance, looking at trends, highlighting potential issues, forecasting prospective outcomes, identification of mitigating actions and recommendations to the project team will enable the project to be delivered on time, cost and quality (the key facets of any project). The Project Control Programme will develop, test and mature all of these skills.
Specific activities could include:
Do you have an eye for analysing data? The ability to recognise patterns and trends? To synthesise data and trends into information, projecting potential areas of concern into the future and identify actions today to stop the issues occurring tomorrow?
If so, then the Project Control Programme could be for you. Consisting of work experience through five separate, year-long placements, together with an Honours Degree in Project Control. The work experience and degree will provide the skills and experience in; planning & scheduling, data assurance, analysis techniques, estimating, progress & performance measurement and forecasting, amongst others.
We, as a business, are looking to develop the project controllers of the future who can architect and work together to mobilise and deliver a project control environment for some of the most complex national and international projects in the world.Training:Project Controls Professional Level 6.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities - whether you decide to stay in the UK or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
Provide 1st line technical support in line with the ITIL methodology and company support service definitions ensuring all tickets are recorded within the service desk along with the time taken to resolve.
Be a team player by creating or updating knowledge base articles for tickets you have resolved to help colleagues who may encounter similar incidents or problems in future ensuring excellent team work.
When contacted by a customer, act as the first point of contact for the technical support request using both written and oral communication are documented within the associated service desk ticket ensuring excellent customer service.
Respond to support requests from your line manager or delegated customer account, recording detailed diagnostic information and using appropriate knowledge bases, logs or other tools provided by the company to allow for an informed diagnosis.
Undertake resolution activities based on the informed diagnosis of the support ticket, ensuring the ticket is promptly resolved or escalated to the appropriate internal resource.
Communicate effectively with colleagues,customers and 3rd parties using both written and oral communication skills.
Establish a good working relationship with colleagues, customers and 3rd parties
Maintain assigned contracted customers IT systems for safe, effective use by all end users.
Maintain service continuity by documenting any changes to the customer IT systems within the designated client Change Management Database (CMDB).
Undertake the scheduled proactive management of the customer IT systems ensuring any issues found are recorded and promptly resolved or escalated to the appropriate internal resource whilst ensuring excellent communication with lead customer contact.
Follow the agreed maintenance schedules for your assigned contracted customers; managing the efficient implementation of backup including data restoration, virus protection, security procedures and data protection policies.
Assist the PMO in the delivery of a project as directed by your line manager, ensuring all tasks are completed against agreed quality assurance procedures and correct governance is applied.
Under the direction of your line manager when requested provide accurate and informative advice and guidance to customers to ensure that they are able to gain the full benefit from any investment Levett Consultancy services and solutions.
Under the direction of your line manager when requested, provide product training to staff or customers, ensuring positive and productive outcomes for recommended products and solutions.
Identify and record new leads or products for Levett Consultancy by informing the Business Support Team.
Install and configure end user client device hardware operating systems and applications as directed by your line manager
Training:
A work based tutor will be allocated to the apprentice and the training will take place online and in the workplace.
Training Outcome:
Once the apprenticeship is complete the apprentice will have the opportunity to be promoted a fulltime member of the 1st line team, where they can progress to a 3rd line technician or technical architect
Employer Description:Levett Consultancy are a customer centric business where all of our cloud services and solutions are built by our customers for our customers, enabling true digital transformation based on our core ethos of ‘Keeping Technology Simple’. We have a long history of providing a range of Cloud IT services and solutions to accommodate every type of budget.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience....Read more...
As a Solutions Architect Apprentice, you’ll play a pivotal role in bridging the gap between business needs and technical solutions. You’ll also leverage your architectural design proficiency, systems integration know-how, and command cutting-edge technologies to streamline deployments and drive adaptability across IT landscapes. You’ll also serve as a catalyst for innovation, optimising workflows, enhancing security, and fostering a culture of efficiency.
A day in the life can involve:
Collaborating with cross-functional teams
Being the internal voice of the customer, sharing their needs and wants to inform technical roadmaps
Participate in the creation and sharing of best practices
Build technical relationships with customers and operate as their trusted advisor
Supporting and leading projects, having the opportunity to innovate and simplify from Day 1
We welcome individuals from all backgrounds who are adaptable with a passion for problem-solving and a strong desire to learn and grow. First and foremost, you must have the ability to dissect complex problems into manageable, actionable components. Your critical thinking skills should empower you to thoroughly research, analyse, and evaluate different options, enabling you to craft innovative, tailored solutions. Exceptional communication and collaboration abilities are also essential as you’ll need to demonstrate an aptitude for explaining technical concepts to diverse stakeholders in a clear, compelling manner. Your experience working effectively within team-based environments will be invaluable as you coordinate with cross-functional experts to implement comprehensive IT solutions. Complementing your technical know-how, robust time management and organisational skills is a must. You must be able to prioritise tasks, manage competing deadlines, and work independently with a proactive, self-starting attitude.
Here at Amazon, it's in our nature to learn and be curious. Within this apprenticeship you’ll have the opportunity to learn by doing, putting newfound knowledge into practice every day. Our first-class coaching, tailored development opportunities, and challenging, rewarding work will empower you to reach new heights. If you’re a curious, ambitious learner eager to grow, this is your chance to unlock your full potential and build the future you envision.
You will gain a vast range of useful experiences and skills whilst working towards the BSc (Hons) Digital and Technology Solutions (IT Pathway) degree. As a working student your focus is to complete your studies in your 20% off the job time by learning and developing your skills, knowledge and behaviours to work towards successful graduation. You will be set objectives and goals by your training provider and manager to support your studies.
You will build your skills over a 42-month period, starting in September. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual based training to cover knowledge, on-the-job training at your Amazon base location, online learning as well as mentoring from our experienced team members.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas like organisation, prioritisation, data and problem-solving techniques, teamwork, communication, and presentation skills.
Once you have successfully completed you will be able to apply for relevant roles across the business.Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
