To successfully deal with new business enquiries both online and in store
To handle day to day enquiries from customers
Assisting with adding new product listings to online store and eBay
Promoting our website and products using multi channels for advertising
Tracking sales and promotions using online metrics and reports
Using bespoke design software to create and edit display case templates
Using software to operate specialist machinery to produce the display cases
Organising the layout of digital templates for production
Preparing the display cases for final assembly
Training Outcome:
After successful completion of the apprenticeship, a permanent position could be available
Employer Description:Our company designs and manufactures custom display cases for toys and other collectibles. We sell both online and in store.
https://deflectordc.co.uk/Working Hours :Monday- Friday 9:00- 16:30 with a 30 minute lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Ability to work carefully,Ability to work accurately,Hands on creative mindset,Measure accurately,Self motivated,Multi-task to achieve targets,Work well as part of a team....Read more...
The Content Creator Apprentice will support our partner’s digital presence across TikTok, Instagram, and other platforms by producing creative, authentic, and community-focused content. The content creator must be comfortable going on livestreams on Instagram and TikTok.
Main Responsibilities:
Film, edit, and produce short-form video content using CapCut for TikTok, Reels, and YouTube Shorts
Manage all social media pages
Go live on Instagram and TikTok
Create Canva graphics for campaigns, class promotions, workshops, and branded studio assets
Assist with planning and storyboarding content aligned with our brand identity
Support management of digital platforms, including uploading content and basic analytics
Help maintain brand consistency across the company's visual identity and messaging
Document the company’s social-impact work (community classes, social prescribing, partnerships)
Support digital content needs for festivals, corporate sessions, and external activations
Organise and store digital assets using structured file-management practices
Engage fully with the apprenticeship learning modules and apply skills to real studio projects
Development Opportunities:
Building confidence in CapCut editing, Canva design, content strategy, storytelling, and analytics
Exposure to creative campaign planning, events, and community-led wellbeing projects
Pathway to a future role as an in-house content creator or digital marketing lead
Training:Content Creator Level 3 Apprenticeship Standard.Training Outcome:
Opportunity for full-time employment upon completion
Gain hands-on experience working with real businesses and clients
Develop skills in graphic design, video production, copywriting, and social media management, all while earning a qualification and valuable work experience
Learn how to plan, create, and distribute digital content across various platforms, including social media, websites, and email marketing
Earn a nationally recognised Level 3 Content Creator Qualification
Employer Description:At Excellence-Solutions Limited, we are dedicated to transforming education into a meaningful and empowering experience.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Creative,Initiative,creative self-starter,Visual Storytelling Passion,Video Editing,Confidence with a camera,Understand social media trends,Enthusiasm for wellbeing....Read more...
Customer Service Duties and Responsibilities:
Respond promptly and professionally to customer emails and website contact form messages
Resolve order issues such as missing items, wrong shipments, or delivery delays
Provide accurate product information, help with order placement, and assist with discount codes or promotions
Track packages and assist customers with delivery issues
Process refunds and credits according to store policy
Escalate more complex customer concerns to the business owner or manager
Maintain a FAQ database and suggest improvements based on recurring questions
Represent the Graceful Muse Paperie brand voice - warm, professional, and caring
Operational Duties and Responsibilities:
Oversee the daily flow of orders and ensure they are processed accurately and on time
Monitor inventory levels and notify the owner when stock is low or out of stock
Update product listings, variants, and prices on the website (e.g. when collections change or new collections launch)
Assist in managing subscription orders, renewals, and failed payments
Production Duties and Responsibilities:
Assist in preparing sticker sheets, journaling kits, and other stationary products as needed
Assemble product bundles or themed boxes and package orders neatly and according to brand presentation guidelines (e.g., tissue paper, thank-you notes, freebies)
Help with product labeling and inventory tagging and perform quality control checks on finished products, flagging products that do not meet quality standards
Work efficiently to meet daily or weekly fulfillment goals, especially during busy seasons or new collection drops
Report supply issues or production errors to the Shop Owner
The successful candidate will need to be highly organized with great attention to detail. They must have excellent written and verbal communication and someone who has a creative eye for aesthetics and presentation. A positive attitude and a team player is a must.
This role will be supported by the Business Administration Level 3 qualification delivered by Starting Off.Training:
Business Administration level 3
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:
Possible ful time permanent position upon completion of the apprenticeship
Employer Description:A small, independent stationery brand based in the UK, dedicated to creating thoughtfully designed products that inspire productivity and creativity. From journaling kits and planner stickers to planners and notebooks, their collections are crafted with care to bring beauty to planners and journals all over the world.
They are now looking for a highly organised and detail-oriented individual to support with the daily operations. This unique role blends customer service, order management, and hands-on product preparation, ideal for someone who thrives in both digital and tactile environments.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Creative,Initiative....Read more...
