To successfully deal with new business enquiries both online and in store
To handle day to day enquiries from customers
Assisting with adding new product listings to online store and eBay
Promoting our website and products using multi channels for advertising
Tracking sales and promotions using online metrics and reports
Using bespoke design software to create and edit display case templates
Using software to operate specialist machinery to produce the display cases
Organising the layout of digital templates for production
Preparing the display cases for final assembly
Training Outcome:
After successful completion of the apprenticeship, a permanent position could be available
Employer Description:Our company designs and manufactures custom display cases for toys and other collectibles. We sell both online and in store.
https://deflectordc.co.uk/Working Hours :Monday- Friday 9:00- 16:30 with a 30 minute lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Ability to work carefully,Ability to work accurately,Hands on creative mindset,Measure accurately,Self motivated,Multi-task to achieve targets,Work well as part of a team....Read more...
Customer Service Duties and Responsibilities:
Respond promptly and professionally to customer emails and website contact form messages
Resolve order issues such as missing items, wrong shipments, or delivery delays
Provide accurate product information, help with order placement, and assist with discount codes or promotions
Track packages and assist customers with delivery issues
Process refunds and credits according to store policy
Escalate more complex customer concerns to the business owner or manager
Maintain a FAQ database and suggest improvements based on recurring questions
Represent the Graceful Muse Paperie brand voice - warm, professional, and caring
Operational Duties and Responsibilities:
Oversee the daily flow of orders and ensure they are processed accurately and on time
Monitor inventory levels and notify the owner when stock is low or out of stock
Update product listings, variants, and prices on the website (e.g. when collections change or new collections launch)
Assist in managing subscription orders, renewals, and failed payments
Production Duties and Responsibilities:
Assist in preparing sticker sheets, journaling kits, and other stationary products as needed
Assemble product bundles or themed boxes and package orders neatly and according to brand presentation guidelines (e.g., tissue paper, thank-you notes, freebies)
Help with product labeling and inventory tagging and perform quality control checks on finished products, flagging products that do not meet quality standards
Work efficiently to meet daily or weekly fulfillment goals, especially during busy seasons or new collection drops
Report supply issues or production errors to the Shop Owner
The successful candidate will need to be highly organized with great attention to detail. They must have excellent written and verbal communication and someone who has a creative eye for aesthetics and presentation. A positive attitude and a team player is a must.
This role will be supported by the Business Administration Level 3 qualification delivered by Starting Off.Training:
Business Administration level 3
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:
Possible ful time permanent position upon completion of the apprenticeship
Employer Description:A small, independent stationery brand based in the UK, dedicated to creating thoughtfully designed products that inspire productivity and creativity. From journaling kits and planner stickers to planners and notebooks, their collections are crafted with care to bring beauty to planners and journals all over the world.
They are now looking for a highly organised and detail-oriented individual to support with the daily operations. This unique role blends customer service, order management, and hands-on product preparation, ideal for someone who thrives in both digital and tactile environments.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Creative,Initiative....Read more...
You will have a real job from day one and make a genuine contribution to the business.
Support the Packaging team to effectively deliver the packaging activity to the highest standard, ensuring delivery of projects through critical path management.
Maintain internal and external KPI documents, trackers and databases.
Build effective internal working relationships across key functions to ensure the delivery of the Packaging activity in line with the guidance and direction provided.
Support the management of multiple packaging projects through relevant stages.
Build a good understanding of the relevant site capabilities. Be able to leverage opportunity through knowledge of Group capability.
Where directed by the Packaging Development team provide support to site-based team post-handover with implementation of new packaging.
Supports in the continued advancement of data management systems for packaging.
Keep abreast of current and upcoming packaging legislation to understand the impact on the business and our customers.
Training:You will work towards Level 6 Degree Level Apprenticeship.
You will also take part in a soft skills development programme.
At the end of your programme, if you have successfully completed your apprenticeship and achieved the performance targets we have set for you, you are guaranteed a permanent role with us.
The sustainability agenda continues to gain momentum and is a significant focus within Bakkavor. Packaging is a huge part of our business and there will be opportunities for the role to grow and for you to aspire to be a Packaging Manager as well as opportunities for location moves and both sideways and upwards promotions.
Training Outcome:Best of all, upon successfully completing this two-year apprenticeship you will be guaranteed a full-time role with Bakkavor. Employer Description:Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.Working Hours :Monday to Friday between 8.30am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
