Ecommerce Specialist / Site Merchandising – Global Tech Brand
Up to £180 per day PAYE
Initial contract until 30th June 2024 but subject to budget and performance will be until June 2025
Ideally London based – but is a Fully Remote role
Working for a Global Technology company we are looking for an experienced Ecommerce Specialist / Site Merchandiser.
As they grow their online Stores business in the UK, we’re looking for an energetic, motivated and results-driven Ecommerce / Site Merchandiser with site optimisation, digital marketing and deep ecommerce expertise.
Your role as the Online Store Site Merchandiser UK / Ecommerce Specialist is to plan and drive online performance and customer satisfaction by managing our Store site experience and sales conversions in partnership with Site Merchandising Operations, Production Operations and various other business / marketing teams.
Key Responsibilities:
Building and maintaining the Site Merchandising content plan and aligning with key local & regional stakeholders (business owners) to ensure key products, promotions and customer messages are present.
Ownership of the end-to-end customer journey: ensuring products, services, sales motions and customer messages are clear and accurate.
Working with our Site Merchandising Operations team to creating thorough and accurate briefs via merchandising tools to ensure the Production Operations team update the storefront appropriately.
Analyse site metrics and related data to identify opportunities to improve conversion rate and drive revenue growth across assigned product categories, upsell and cross sell motions.
Use analytics tools, customer verbatim and market trends to turn data into insights and share with the worldwide Stores team.
Partner to develop and implement ‘test and learn’ frameworks to optimize site performance and site experience.
Conducting occasional ‘shop the store’ and QA checks to ensure strong execution and a smooth customer experience.
As Emcommerce Specialist / Site Merchansing Your Key Skills and Experience will be:
3-5 years of ecommerce experience in driving site merchandising, digital marketing or similar discipline.
A deep understanding of e-tailers and ecommerce in the UK, both current and emerging, with the ability to translate marketing needs into program execution to drive store performance.
Deep familiarity with customer data and consumer insights; high degree of comfort with sales data analysis.
Passionate about the customer with a strong interest in understanding and driving user behaviour.
Analytical and process-oriented, comfortable learning data analysis tools.
Comfortable in a fast-paced, dynamic environment.
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