Job Title: Operations & Reservations Manager – Destination Management CompanySalary: €28,000 - €30,000 gross per year + BonusLocation: Madrid, Spain This boutique Destination Management Company based in Madrid, specializing in tailor-made cultural and luxury travel experiences across Southern Europe.Their bilingual, international team works closely with high-end travel advisors and trusted local partners to create seamless, authentic itineraries focused on art, history, gastronomy, and wine. They are known for their personalized service, operational excellence, and attention to detail.They are looking for an experienced Operations & Reservations Manager to oversee day-to-day booking operations and client servicing.This role is ideal for someone with a background in DMC operations, travel coordination, concierge services, or hospitality, who enjoys managing multiple reservations, liaising with suppliers, and delivering exceptional client experiences.Candidates with DMC, inbound tour operator, or luxury travel agency experience are strongly encouraged to apply.Key Responsibilities
Manage end-to-end reservations for tailor-made itinerariesCoordinate with hotels, guides, transport providers, venues, and local partnersAct as a primary point of contact for clients and travel advisorsEnsure smooth execution of services before and during travelHandle itinerary changes, special requests, and problem-solving as neededMaintain strong relationships with suppliers and service partnersSupport internal processes, service standards, and operational workflowsAssist with planning special events, experiences, and bespoke requestsContribute to customer loyalty initiatives and repeat business
Ideal Candidate Profile
3–5 years’ experience in travel, hospitality, or DMC operations (roles such as Operations Executive, Senior Travel Coordinator, Concierge, Group Coordinator, or similar)Fluent in English and Spanish (essential)Strong organizational skills and attention to detailComfortable managing multiple bookings and prioritiesClient-focused mindset with strong communication skillsKnowledge of the Spanish and Portuguese markets is a plusExperience working with American clients or travel advisors is a plusTeam player who can also work independently
The Offer
6 months of structured trainingPrivate healthcare insuranceTeam trips and familiarization experiencesPerformance-based bonus program after 6 monthsMonday–Friday schedule (no weekends)Supportive, international working environment
Job Title: Operations & Reservations Manager – Destination Management CompanySalary: €28,000 - €30,000 gross per year + BonusLocation: Madrid, Spain Do not miss it!please apply today or send your CV to maria@corecruitment.comget social.......http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
Could you be our next big estate agent?
We are recruiting on behalf of one of our clients in Bethnal Green area.
Our client is looking for apprentices that are committed, reliable and serious in starting a Housing and Property Management qualification that will be ongoing for a minimum of 8 month (Apprenticeship depends on your input).
If this is something that you can commit to, please read below and apply with us today!
Benefits:
Regular team events
Free or discounted travel
Online lessons, no need to come to our training centre each time!
Discounted or free council tax
Special and exclusive discounts on 350+ retail stores
28 days paid holiday (including bank holidays)
Company pension
Company rewards and incentives
Commission pay
Structured career path: Potential of becoming employed upon apprenticeship completion
Key Responsibilities:
Contribute positively within a team setting
Must be able to work 10:00am until 4:30pm
Assisting with the management of rental properties, ensuring high levels of tenant satisfaction
Supporting tenants with queries, maintenance requests, and tenancy agreements
Conducting property inspections and ensuring compliance with safety and legal requirements
Assisting with rent collection, lease renewals, and resolving tenant disputes
Keeping accurate records of property management activities
Gaining knowledge of housing legislation, policies, and best practices
Delivering excellent customer service to tenants, landlords, and stakeholders
Skills & Qualifications:
Show your commitment and willingness to learn on your apprenticeship course
Be confident in speaking to clients
A positive approach to learning and gaining new skills through teamwork and training
Must have English and maths
A genuine interest in the housing and property sector is a MUST
Strong communication and organisational skills
Ability to work independently and as part of a team
Basic IT skills, including Microsoft Office
Willingness to learn and develop in a fast-paced environment
If you believe you have what it takes to commit to this amazing apprenticeship opportunity to kick start your housing and property journey, apply now!Training:Housing and Property Management Level 3.
Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.
After completing the Level 3 apprenticeship, individuals typically move into roles such as:
Senior Administrator
Office Coordinator
Team Assistant
Executive Assistant
Project Support Officer
Customer Service Supervisor
HR or Finance Assistant (depending on business area)
As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:
Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.
The course focuses on:
Strategic planning and project management
Leading and developing teams
Financial and operational control
Managing performance and delivering results
Building stakeholder relationships
Coaching and mentoring
On completion, learners are equipped to take on roles such as:
Operations Manager
Office or Practice Manager
Business Development Manager, Project Manager
Department Manager
Regional or Area Manager
Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
