Working alongside a skilled, dedicated and supportive reception team, you will provide a comprehensive and efficient service to the practice population. You will:
Receive, assist and direct patients in accessing appropriate services or healthcare professionals in a courteous and welcoming manner
Demonstrate the principles of effective active signposting.
Provide administrative support to patients and practice staff, and will be jointly responsible for undertaking a number of administrative duties such as processing correspondence and supporting the management of clinical recall systems
The post-holder will be required to work flexibly to cover periods of sickness and annual leave.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Opportunity to progress into Medical Receptionist, Medical Administrator, Reception / Customer Service / Administrator positions
Employer Description:Ashbourne Medical Practice is a large teaching and dispensing practice serving a growing population of 10,600 patients from a modern, purpose built premises in the centre of Ashbourne. Our multi-disciplinary team includes GPs, ACP/ANPs, pharmacists, physiotherapists, a mental health practitioner, a practice nursing team and supportive non-clinical teams. We are a highly respected practice who embraces the collaborative agenda and has a reputation for delivering excellent patient care. We work collaboratively with three other practices as part of the South Dales Primary Care Network.Working Hours :Full time hours to be worked during core opening hours of 08:00 - 18:30, Monday to Friday. Working hours will be provided at least one month in advance.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
This role is for an Administrator & Receptionist Apprentice based in Leeds. Previous office/reception experience is essential. The position supports the smooth day‑to‑day running of the office by providing a professional front‑of‑house experience and reliable administrative support. You will be the first point of contact for colleagues and visitors while assisting with office operations, facilities coordination and general administration. The candidate must be confident working in a client and employee‑facing environment.
Duties include:
Greeting visitors and clients in a professional and friendly manner
Managing incoming calls, emails and general correspondence
Coordinating meeting room bookings and ensuring rooms are prepared
Handling incoming and outgoing post and deliveries
Overseeing daily office operations to maintain a safe and efficient working environment
Managing office supplies, equipment and relationships with external vendors
Liaising with building management and service providers for maintenance and repairs
Supporting health and safety compliance and maintaining relevant records
Organising or assisting with company activity days and events
Processing office invoices and supporting cost allocation
Providing ad‑hoc administrative support to the Finance and HR teams
Maintaining accurate records, filing systems and general office documentation
Opportunities to provide administrative tasks within the HR shared service function
Training Outcome:While progression is not guaranteed, Aramark regularly develops team members who show commitment and strong performance. The apprenticeship will give you solid, transferable skills that can support future roles within Aramark or elsewhere in the industry.
Depending on business needs, there may be opportunities to progress into other relevant roles. Employer Description:Aramark are a leading food service partner working with organisations across a range of market sectors in the UK. We know that great food is important to everybody and at Aramark their teams share a passion for hospitality, delivering great things for our people, partners and communities.Working Hours :Monday to Friday. Shifts TBC.Skills: Organisation skills,Solo worker,Learner of new skills,Completer/Finisher....Read more...
An opportunity has arisen for a Dental Nurse / Head Dental Nurse to join a well-established dental practice providing high-quality patient care within a supportive clinical environment.
As a Dental Nurse / Head Dental Nurse, you will support clinical teams by delivering high standards of chairside assistance and patient care.
This role offers a competitive salary and benefits. You will be based at one of the three locations: Westcotes, Melton Mowbray or Oakham.
Candidates who are currently in dental nurse training or awaiting GDC registration will also be considered.
They're looking for both full-time and part-time candidates with the following hours
* Monday to Friday - 40 hours
* Saturday - 11 hours per week
* Sunday - 22 hours per week
Pay rate:
* Dental Nurse: Up to £12.50 per hour
* Head Dental Nurse: £14 per hour
Requirements:
* Previously worked as a Dental Nurse, Dental Receptionist, Trainee Dental Nurse, Head Dental Nurse, Lead Dental Nurse, Assistant Practice manager, Practice coordinator, Dental Coordinator, Dental Assistant Manager, Senior Dental Nurse or in a similar role.
* Have prior experience in dental setting.
* Strong understanding of clinical procedures and patient care
* A professional, reliable and team-focused approach
What's on offer
* Competitive Salary
* Support with post-qualification development
* GDC annual retention fee covered
* Indemnity insurance provided
* Ongoing CPD support
* Birthday leave
* Additional holiday with long service
* Staff discount scheme
This is a great opportunity to join a supportive dental organisation offering flexibility, development and long-term stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Sands Agricultural Machinery Ltd (SAM Sprayers) is an industry-respected family-run manufacturer of crop sprayers based in beautiful North Norfolk. With over 50 years of heritage, we're a household name in the sector, trusted for quality, service an innovation.SAM Ltd is seeking a reliable Receptionist / Administrator to deliver excellent front‑of‑house and back office support, being the face of our new purpose built facility just outside of Stalham, Norfolk.You will work closely with the Directors and senior staff, managing communications, helping customers and visitors, maintaining records, and ensuring administrative tasks are handled efficiently.What You Will DoYou will be the point of contact for customers and visitors, the organiser of administrative systems, and support for our Directors and senior staff. Your work will ensure that day‑to‑day operations run smoothly.Who We Are Looking For
Previous experience in a reception or customer‑facing administrative roleStrong skills with Microsoft Office (Word, Excel, PowerPoint)Experience or familiarity with WordPress and business social media usageExcellent organisational skills; ability to handle changing prioritiesGood attention to detail and accuracyAbility to work independently, use initiative, and stay calm under pressureStrong communication skills, both face‑to‑face and in writingDiscretion and respect for confidentiality with sensitive informationHonest, reliable, with a good sense of humour and ability to work as part of a team
Key Responsibilities
Answer and direct all incoming calls through the main switchboard, or take messages and ensure follow‑upMonitor and respond to emails to the company mailbox, or escalate as neededGreet visitors, provide refreshments, and inform them of health & safety site proceduresHandle incoming and outgoing post using franking machine where requiredSupport the Stores team with data entry into our ERP systemMaintain databases for machine orders and process sales orders including acknowledgments using MS ExcelAssist with the full machinery order process: enquiries, trade‑ins, DVLA registration, and customer handoverManage all company vehicles: tax, insurance, MOT, driver recordsMaintain records for the National Sprayer Testing Scheme, support local certified examinersAssist the Directors with marketing and events (trade shows, exhibitions): booking, literature, website and social media updatesSupport team members with travel and accommodation arrangementsOrder and manage stationery and general office suppliesTake minutes in meetings when requiredTrack holiday bookings and keep Directors informed of staff availability
To Apply: Please send your CV and a brief cover letter SAM Ltd is committed to equal of opportunities and welcome applications from all suitably qualified applicants.....Read more...
Key duties and responsibilities:
Gain work experience as a receptionist and in clerical and administrative procedures
To support the clerical team across the different modalities in Imaging
To assist with the day-to-day work on reception including meeting, greeting registering new patients and checking in patients on EPIC
Entering referrals on the system
Booking patient appointments
Perform basic administrative tasks including upkeep of records. This could include photocopying, printing, scanning, preparation and circulation of documents
To use IT systems in line with the Trust policies and procedures on data protection and confidential filing system both manually and electronically
To assist with communications by responding appropriately to telephone, email and other enquiries
To undertake any other clerical duties as required
Provide comprehensive support to senior team including diary management, coordinating and arranging meetings and taking minutes
Rotation through other admin areas within Radiology to gain knowledge and understanding of the Imaging service as a whole
Communication Requirements:
To modify and adapt communication methods to a range of situations using appropriate verbal or communication skills effectively
To welcome and treat everyone (patients, relatives and colleagues within the Trust) in a friendly and courteous manner, presenting a good image of yourself through your attitude, behaviour and appearance
Liaise with colleagues regarding matters outside of your control
Liaising with other Modalities within Imaging and working in those areas in a similar role as required
Email correspondence with patients, their representatives, colleagues within the Trust or outside providers
Additional Requirements:
To use decision making skills and prioritise your workload, adapting to changing needs and updating skills as required
To follow standard operation procedures and processes, which include competency standards
To produce work of the quality and quantity required, ensuring that standards of the Trust and the department are met
Ensuring that deadlines are met and that all appointments are within the Government and Trust target times
To ensure that the working environment is safe and of a professional appearance. Taking appropriate action to report any problems; organising repairs/collection of waste and go to maintain efficient and effective use of resources
To work effectively and efficiently, recommending alternative ways of working and to share ideas with others in order to improve service delivery and transformation.
Training:
Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification
You will study a Customer Service Practitioner Level 2 qualification over 18 months
You will receive a minimum of 6 hours of your work time completing ‘Off the Job’ (OTJ) training. This time will be allocated to you to complete either in work or you may study from home (at manager’s discretion)
Additional training will be given in the workplace
Training Outcome:
Towards the end of the apprenticeship contract, you will have gained the knowledge and experience to enable you to apply for your next step in employment
You will be supported by a dedicated apprenticeship team to do this. We have a high percentage of previous apprentices who have successfully gained further employment with us with opportunities to gain higher qualifications
Employer Description:Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.Working Hours :Monday to Friday, normal office hours, times to be discussed and agreed (i.e., 8.00am to 4.00pm / 8.30am to 4.30pm / 9.00am to 5.00pm).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience,Enthusiasm,Positive work ethic,Keen to learn,Motivated,Flexible,Understand confidentiality,Punctual....Read more...
JOB DESCRIPTION
The Receptionist and Office Assistant is responsible to ensure callers and visitors to DAP's Corporate Office receive prompt, professional and efficient service. Support Office Manager with Office Services responsibilities, including but not limited to facilities maintenance, supply management, record retention, mail and package handing.
Responsibilities
Caller and Visitor Reception
Respond promptly and professionally to all incoming calls during business hours, ensuring the operator line and Attendant Console function accurately and remain updated. Manage phone system transitions between business and Night Mode. Provide courteous reception support for visitors, including check-in and basic hospitality. Ensure reception displays and media remain current and functioning.
Mail and Package Services
Receive, sort, and distribute incoming mail and packages from USPS and other carriers. Log packages and notify recipients. Oversee daily operation of postage meter equipment and coordinate outgoing shipments. Prepare departmental mailings as needed.
Facility Support & Office Operations
Coordinate maintenance, repair, and replacement of office furniture, fixtures, and equipment with vendors. Conduct multiple daily walkthroughs to ensure all common areas including conference rooms, kitchens, lounges, pantry and reception are clean, stocked, and organized. Support daily office functions such as making coffee, managing dishwashers, and maintaining standard room setups (tables, chairs, room layout). Monitor supply needs and coordinate replenishment. Maintain and update the Office Services Manual to ensure all procedures, vendor information, and operational guidelines remain accurate and current.
Building Access and Property Management
Assign and maintain building access cards, key fobs, and parking tags for associates. Ensure the property database remains accurate and updated. Manage office and furniture key inventory and coordinate replacements or new orders with vendors.
Off-Site Storage
Oversee relationship with off-site document storage company. Coordinate the pick-up and retrieval of documents with DAP associates and off-site storage company. Pull reports as needed regarding inventory and assist with the annual destruction review process.
Other Duties
Maintain accurate and up-to-date Corporate Phone and Associate Birthday lists, and ensure the lists are properly communicated to associates. Prepare orientation manuals for new hires as needed. Provide assistance to Office Manager and Human Resources on other tasks as needed. Code facilities related and general office invoices for approval and processing.
Requirements
Bachelor's degree, High School or GED.
At least five years of reception experience in a Corporate Office environment
Excellent oral and written communications skills, including strong grammar skills
Strong relationship management and interpersonal skills
Demonstrated customer focus and strong action orientation
Strong attention to detail and ability to manage time and priorities effectively
Benefits:
Employer-provided insurance
Paid or unpaid time off work such as paid sick or vacation days, or leaves of absence
Retirement or savings funds such as 401(k) plans and employer-funded pension plans
Tuition Reimbursement
Pay Range
$20/hr. to $27/hr.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture, and benefits at www.dap.com/careers/.
DAP - On the job since 1865.Apply for this ad Online!....Read more...
INDIVIDUAL TASKS
Whilst the precise mix of tasks will vary depending upon the desk being covered at that moment, it is anticipated that over time all staff will be able to cover all functions
TELEPHONE
To answer telephone calls within 6 rings, deal with patient requests politely, or transfer to appropriate person.
APPOINTMENT SYSTEM
To receive patient’s at reception and deal with any queries or requests
To manage the triage system
To make appointments in agreed manner
To prepare / process any needed paperwork
To prepare papers for visits as needed
To use computer in agreed manner
SURGERY READINESS
To open security gate and surgery, reset alarm; unlock all internal doors at the receptionist’s agreed starting time(s)
To close surgery which will include:
Ensuring PC’s are switched off, windows closed and locked, lights are switched off in each room prior to its internal door being locked, this can be done once the room is finished with, except for:
Store room / managers room which are only to be locked up when the surgery is being locked up
Common room is only to be locked up when the surgery is being locked up and after the washing up has been cleared to dishwasher and washer is switched on
Set alarms,
Relock the security gate
PATIENT RECORDS
Retrieve / file as required utilising card monitoring system.
QUALITY SYSTEM
To conform to the procedures and quality guides in place within the surgery as well as to comply with information policy and the inherent duty of confidentiality
WORD PROCESSING
The prompt typing of referral letters and other practice generated correspondence utilising the word processor element of the clinical system. This may include faxing items or chasing up hospitals in respect of patient queries.
PRESCRIPTIONS
Repeat Prescribing - prompt handling of repeat medication requests, printing of prescriptions and the running of the repeats system.
GENERAL OFFICE
Open mail, stamp, sort and scanning letters onto Systm one on a Rota basis
To carry out the task on system one.
To be aware of and conform to the procedures and quality guides in place within the surgery as well as to comply with information policy and the inherent duty of confidentiality
OTHER DUTIES
Participating in Audit & research
Training for own developments and that of other staff, including annual online training
Act as Chaperone for doctor / nurse – albeit never left alone in consulting room without the clinician.
Infection control - To report any issues / concerns as they are seen to the practice manager
To carry out any other such duties as may be reasonable required, the nature of our business means that you must be flexible in your approach to your work in order to provide a service to our patients
Training Outcome:
Whilst the precise mix of tasks will vary depending upon the desk being covered at that moment, it is anticipated that over time all staff will be able to cover all functions.
May lead to permanent position upon successful completion of apprenticeship.
Employer Description:This surgery in Stanford-le-Hope aims to provide the highest quality healthcare to the patients registered with us. Our doctors, nurses, pharmacist and all our other staff are dedicated to offering a professional service.Working Hours :7.00am - 6.30pm, Monday - Friday, hours may vary.
1 hour for lunch each day.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Non judgemental,Patience,Good listening skills,A caring nature,An approachable nature....Read more...
A new opportunity has become available for a Senior Dental Receptionist to join a modern, fully private dental practice located in the heart of Marylebone.Start date – As soon as possible.The practice are looking for a confident, experienced, and proactive Senior Front of House Lead to take charge of the reception team. This is a key leadership position for someone who thrives on structure, teamwork and delivering an exceptional patient experience, every time.The Role:You’ll lead and manage all front-of-house operations, ensuring smooth day-to-day running and inspiring our team to deliver five-star service. You’ll also work closely with our Practice Manager, Treatment Coordinator, Marketing, and Clinicians to support patient flow, convert new leads, and uphold our reputation for care. This is not just a reception role it’s a chance to lead, coach and improve performance across front-of-house.Key Responsibilities
Deliver a warm, professional welcome to all patients, in person, on the phone, and via email.Lead, support, and train the reception team to maintain high standards in communication and service.Coordinate diaries with the Practice Manager, clinicians and TCO to ensure smooth patient flow.Manage new patient enquiries, logging, tracking and converting leads with the TCO.Monitor performance KPIs, including conversion rates, reviews collected, and debt collection.Oversee incoming referrals and manage the patient onboarding journey.Ensure consistent and timely responses to all emails, voicemails and messages.Maintain the patient lead tracker and actively follow up to ensure bookings are completed.Collaborate with the Marketing and TCO team to encourage Google reviews and testimonials.Accurately process payments, deposits, and invoices, and manage the debtors list.Keep patient records accurate and up to date via Dentally (or similar PMS). Uphold practice protocols and compliance, and reflect our holistic values in every interaction
What a Typical Day Looks LikeYou’ll start by reviewing the day’s diary and preparing for the morning huddle. Throughout the day, you’ll welcome patients, support your team, manage referrals and enquiries, follow up payments, and communicate clearly with clinicians, the treatment coordinator and the Practice Manager, always staying calm, professional, and focused on a smooth flow for everyone.Working HoursFull-time, 42.5 hours/week (excluding one-hour lunch break). Monday to Friday, with a weekly rota including:
Monday or Thursday (alternating): 08:00 – 18:30Alternate day: 08:00 – 17:30Tuesday to Wednesday: 08:00 – 17:30Friday: 08:00 – 16:30
Essential Experience:
Minimum 3 years' experience in private dental reception.Strong leadership skills — able to coach, motivate and guide a small team.Strong patient management skills - able to guide and support patients with their careConfident with dental software (Dentally preferred).Excellent knowledge of private dentistry and treatment processes.Calm, polished, and organised — especially under pressure.
Desirable Experience:
Financial admin experience (debtors, deposits, invoicing).Experience in a wellness-focused or holistic practice.Familiarity with Google/Office software and digital tools
Why You’ll Love Working With Us
Your birthday off — to celebrate your day, your way.In-house training from award-winning clinicians.External CPD opportunities fully supported by the practice.A calm, wellness-focused workplace in Marylebone with great transport links.A supportive, values-led team culture: Positive. Curious. Respectful. Community-driven. WOW Creators.
Pay: From £33,000.00 per yearHow to ApplyPlease send your CV and a short cover note with the subject:Senior Front of House LeadCompulsory Task: Include a paragraph (100–150 words) answering the question:“What does an exceptional patient experience mean to you, and how would you ensure every day at the front desk runs smoothly from morning huddle to the final patient?”....Read more...
