Optical Assistant / Receptionist – Independent Opticians Knutsford | Up to £25,000 | Full Time | Saturdays Required
A modern independent opticians based in Knutsford are looking to recruit a full-time Optical Assistant / Receptionist to join their friendly team.
The role will involve a mix of front-of-house, reception and admin duties, so we’re looking for someone who is highly organised, confident with patients, and thrives in a customer-facing environment.
Key Duties:
Welcoming patients and managing the front desk
Booking appointments and managing diaries
Handling phone calls, emails and payments
Maintaining accurate records and supporting the clinical team
Delivering excellent service in a high-end practice environment
Requirements:
Experience in an optical or healthcare setting preferred
Confident communicator with strong admin skills
Professional, well-presented and customer-focused
Able to work Saturdays (no Sundays or late nights)
Salary & Benefits:
Salary up to £25,000
Full-time role including Saturdays
Work in a modern, independent practice
Supportive, welcoming team environment
Apply now to be considered for this Optical Assistant / Receptionist job in Knutsford.....Read more...
We are currently looking to recruit a Receptionist to join a lovely 5 surgery mixed practice in Horsham.Full time permanent role (weekdays with 2 Saturdays a month)Pay: £12.50-£14.50 per hourRole:• Perform a high quality reception and administration service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness and profitability in line with the GDC guidelines and practice policies• Establish and maintain productive working relationships with all members of the dental team• Liaise with the practice manager on all matters concerning administrationRequirements of the Dental Receptionist:• Dental Reception experience desirable but not essential• Experience within a reception or customer server role• Strong knowledge of IT and various computer software packages• Confident with dealing with different people on a daily basis• Work well within a team as well as individually• Be able to work on own initiative and under pressure• Great organisational skills• Punctual and reliable• Excellent communication skills• Ability to work evenings and SaturdaysRota:Week one: 41.5 hours: Monday 8:15am-6.15pm, Tuesday 8:15am - 5pm,Wednesday 8.15am-6.15pm, Thursday 8.15am-5pm, Friday 8.15am-5.15pmWeek two: 42.45 hours:Monday 8:15am-6.15pm, Tuesday 8:15am - 5pm,Wednesday 8.15am-6.15pm, Thursday 8.15am-5pm, Friday 8.15am-1pm,Saturday 8.45am-1.15pm, (Occasional Saturdays may have a later finish of 1:30pm)GDC registration as a nurse would be a bonus but not essential. Practice may be able to offer sponsorship for the right candidate.....Read more...
Answering both internal & external calls
Message taking
Diary management
Ticket Logging
Scanning and photocopying
General admin duties as necessary
Training Outcome:This Business Administration apprenticeship allows learners to enter a range of careers upon completion- they may choose to continue as an Administrative Assistant with Cornerstone, or enter other administrative roles in a range of sectors. The apprenticeship also allows learners to enter other job roles such as Receptionist, Customer Service Manager, Customer Service Advisor and more. Employer Description:Cornerstone is a multi award winning leading provider of business solutions based in the North East of England. They offer a range of services from Telephone Services, and IT Solutions to Hardware and Equipment services.Working Hours :Monday to Friday 9AM-5PM with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Receptionist required for an established company in recycling sector in Severn Beach area
Pay is £13/h PAYE
This job can be long term for the right candidate
About the Role:
We are seeking a highly reliable, responsible, and proactive Receptionist (General Administrator) to be the welcoming face and essential support the team This pivotal role requires someone who is not only good at managing daily operations but is also consistently present, dependable, and ready to tackle any task that contributes to our efficient and sustainable operations.
You'll be contributing to an ever-growing established company that’s helping customers reduce their impact on the environment, conserve natural resources, and reduce landfill. We’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward.
If you are committed to making a tangible impact, thrive in a dynamic environment, and are prepared to uphold our professional standards, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.
Key Responsibilities
As the Receptionist, you will be the heart of our front office, ensuring smooth operations and a positive experience for all.
Your duties will include:
· Visitor Management: Greet visitors with a friendly and professional demeanor, provide excellent customer service, and direct them to the appropriate person or department.
· Safety & Compliance: Deliver Site Health & Safety Inductions to visitors and contractors, ensuring everyone on-site is aware of essential safety protocols.
· Administrative Support:
Efficiently answer and direct incoming calls, managing queries effectively.
Handle incoming and outgoing mail, ensuring accurate distribution of documents.
Maintain the reception area, ensuring it remains clean, tidy, and professionally presentable at all times.
Oversee office supplies and equipment, managing stock levels and ordering as needed.
Proactively assist with a variety of administrative tasks, demonstrating a flexible and 'can-do' attitude to support evolving business needs and management requests.
· Event Support:
Assist with the planning and execution of company events, including team meetings, conferences, and social gatherings.
Coordinate catering and lunch orders for meetings and events. Prepare meeting rooms and ensure proper setup for events.
Assist with on-site event logistics to ensure smooth running.
· General Housekeeping: Maintain a clean and organized office environment, taking initiative to perform other administrative duties as assigned to ensure overall office efficiency.
Reporting to
Administration Manager
Essential Skills & Expectations
To thrive in this role, you will possess a unique blend of skills and a strong work ethic:
· Reliability: A proven track record of consistent attendance, punctuality, and unwavering commitment to daily operations is paramount. We need someone we can count on, every day.
· Strong Sense of Responsibility: Demonstrated ability to take initiative, own tasks from start to finish, and follow through meticulously, even when faced with new or unexpected duties.
· Adaptability and Proactiveness: Eager and able to embrace new challenges, pivot quickly to handle ad-hoc requests, and proactively identify areas for support without hesitation.
· Professionalism: A commitment to adhering to company policies, including maintaining a professional appearance and conduct at all times.
· Organizational Excellence: Excellent organizational and time-management skills with attention to detail and accuracy.
· Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook).
· Communication Skills: Good communication and interpersonal skills, capable of interacting positively with diverse individuals.
· Team Player: Ability to work independently, taking full ownership of your role, while also contributing effectively as part of a collaborative team.....Read more...
Bodyshop Administrator / Customer Service Advisor vacancy:
- Salary: up to £28,000 per annum
- Hours: 8am - 5pm
- Permanent Role
I have an exciting opportunity for an experienced Bodyshop Advisor to join a leading Accident Repair Centre in the Worcester area.
As a Bodyshop Advisor you will be responsible for:
- You will be responsible for the administration of all Bodywork matters including receptionist duties, bookings, courtesy car diary control, recovery drivers diary, and customer call-backs
- These tasks require excellent organisational skills with attention to detail and a quality focus that is second to none
- You are expected to maintain up-to-date knowledge on Bodyshop procedures and developments and be able to clearly communicate these to the customer
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills
Minimum requirements for the Bodyshop Advisor role:
- Have previously worked/or is currently working within a similar role within an Accident Repair Centre or within the Motor Trade.
If you want to hear more about the Bodyshop Advisor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Advisor £28,000 Bodyshop Worcester
Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional skills if required
Training Outcome:
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles
Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.Working Hours :Days and Shifts TBC - Full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner
English and maths Functional Skills if necessary
How training will be delivered is to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed - full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner
English and maths Functional Skills if necessary
How training will be delivered is to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed - full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner
English and maths Functional Skills if necessary
How training will be delivered is to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed - full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Receptionist – North Dublin
An amazing opportunity has arisen for a Senior Receptionist to join this beautiful country style 4-star hotel in North Dublin.
The ideal candidate will soar in this position and push himself or herself to ensure the best possible service to both their guests and their team. You will be vibrant and ambitious by nature and a real team player.
This will suit someone who is looking to progress within the hospitality sector as there are many opportunities for progression within this property.
Previous experience within a hotel would be a benefit for this role.
It is essential that you drive for this role as there are no public transport routes to the property.
If you think this is the role for you, we’d love to hear from you, please apply through the link below.....Read more...
Job Title: Medical ReceptionistLocation: North LondonJob Type: Full-TimeSalary: Competitive, dependent on experience
About the RoleNurse Seekers are delighted to be recruiting on behalf of a fast-paced, highly respected dermatology clinic located in North London. The clinic specialises in skin cancer treatments including Mohs surgery, and also offers a range of aesthetic procedures such as chemical peels and laser surgery.This is a fantastic opportunity for an experienced and organised Medical Receptionist looking to join a professional and dynamic clinical team.
Key Responsibilities
Meet and greet patients in a warm and professional mannerBook appointments and manage schedules for consultants and secretariesHandle incoming and outgoing correspondence including emails, calls, and SMSCommunicate with insurance companies to obtain authorisations and confirm coverageProvide treatment cost quotations to patientsAssist with payment processing, allocation, and tracking of outstanding invoicesCollect and input data for audits and patient satisfaction surveysOrganise staff diaries and clinical rotasConduct audits and assist with Healthcare Commission complianceDeliver general cosmeceutical product knowledge upon patient requestHelp manage and follow up on patient complaints, maintaining accurate records
What We're Looking For
Previous experience in a busy medical or clinical reception settingExcellent customer service and communication skillsConfident using computer systems and managing digital correspondenceAbility to multitask and work efficiently under pressureFriendly, approachable, and empathetic personalityDegree-qualified or equivalent experienceA proactive, professional attitude with high attention to detail
Benefits
Supportive and inclusive working environmentOpportunity to work in a reputable and growing clinicOngoing training and development opportunities
Apply TodayIf this sounds like the perfect role for you, applyor contact us directly on 01926 676369. One of our friendly consultants will be in touch to discuss the next steps.
Nurse Seekers are also recruiting for roles across the UK including RGNs, RMNs, RNLDs, Home Managers, Clinical Leads, and Deputy Managers. If you're exploring opportunities in the care or clinical field, we’d love to hear from you.....Read more...
Job Title: Medical ReceptionistLocation: North LondonJob Type: Full-TimeSalary: Competitive, dependent on experience
About the RoleNurse Seekers are delighted to be recruiting on behalf of a fast-paced, highly respected dermatology clinic located in North London. The clinic specialises in skin cancer treatments including Mohs surgery, and also offers a range of aesthetic procedures such as chemical peels and laser surgery.This is a fantastic opportunity for an experienced and organised Medical Receptionist looking to join a professional and dynamic clinical team.
Key Responsibilities
Meet and greet patients in a warm and professional mannerBook appointments and manage schedules for consultants and secretariesHandle incoming and outgoing correspondence including emails, calls, and SMSCommunicate with insurance companies to obtain authorisations and confirm coverageProvide treatment cost quotations to patientsAssist with payment processing, allocation, and tracking of outstanding invoicesCollect and input data for audits and patient satisfaction surveysOrganise staff diaries and clinical rotasConduct audits and assist with Healthcare Commission complianceDeliver general cosmeceutical product knowledge upon patient requestHelp manage and follow up on patient complaints, maintaining accurate records
What We're Looking For
Previous experience in a busy medical or clinical reception settingExcellent customer service and communication skillsConfident using computer systems and managing digital correspondenceAbility to multitask and work efficiently under pressureFriendly, approachable, and empathetic personalityDegree-qualified or equivalent experienceA proactive, professional attitude with high attention to detail
Benefits
Supportive and inclusive working environmentOpportunity to work in a reputable and growing clinicOngoing training and development opportunities
Apply TodayIf this sounds like the perfect role for you, applyor contact us directly on 01926 676369. One of our friendly consultants will be in touch to discuss the next steps.
Nurse Seekers are also recruiting for roles across the UK including RGNs, RMNs, RNLDs, Home Managers, Clinical Leads, and Deputy Managers. If you're exploring opportunities in the care or clinical field, we’d love to hear from you.....Read more...
To ensure the smooth running of the dental practice, duties will include:
Greeting patients face to face
Scheduling appointments
Answering phone calls and dealing with queries
Booking appointments
Collecting payments
Managing patient records
The Dental Receptionist is accountable to the Dental Manager and is the secretarial support to the dental clinic.Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers.
You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:The practice was originally established circa 1985 and has been a well established NHS practice since then.
The current principle acquired the practice in 2005 and along with his team is committed to the provision of high quality NHS dentistry in a friendly, relaxing environment. The practice consists of 5 surgeries, central sterilisation, fully computerised, and digital X-rays.Working Hours :Monday to Friday 08:15 to 17:15.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Process face-to-face, telephone and online consultation requests for appointments, signposting as appropriate to the correct service.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and an effective way.
Undertake a variety of administrative duties in accordance with practice policies and procedures
Monitoring practice mailbox, distributing incoming emails appropriately
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Processing and distributing incoming and outgoing mail
Clearing and re-stocking of consulting rooms as required
Managing Reception displays, ensuring CQC compliance and updating with seasonal campaigns
Updating practice website
Order and monitor stationery supplies
Add on invoices to XERO
Coordinating and tracking reports
Training:Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the workplace.Training Outcome:Upon successful completion of the apprenticeship, you may have the opportunity to progress into a permanent role within the surgery, such as a Medical Receptionist, Administrator, or Patient Services Assistant. With experience, further training could lead to roles in Practice Management, Medical Secretary, or specialist admin positions within the wider NHS.Employer Description:Riversdale Surgery is a busy friendly GP practice situation in the heart of Belper with 13600 and is rated as CQC GoodWorking Hours :Monday – Friday 8am-6.30pm 7.5hour day.
Shifts either 8am-4pm or 10.30am-6.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience,Positive Attitude,Methodicial,Time management....Read more...
As an apprentice at a GP surgery, you will support both the reception and administration teams.
Your duties will include:
Greeting patients
Booking appointments
Answering phone calls
Handling enquiries
Updating records
Processing documents
Supporting the clinical team with day-to-day tasks
You’ll gain valuable experience in a professional NHS environment, developing communication, IT, and organisational skills while working towards a recognised qualification.Training:Customer Service Practitioner Level 2.
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training.
On the job and off the job training will be delivered in the workplace.Training Outcome:After completing the apprenticeship, there are excellent opportunities for career progression within the NHS. You may be able to move into a permanent role as a medical receptionist, administrator, or explore further training in areas such as healthcare support, patient coordination, or even clinical roles with additional qualifications.Employer Description:Bilsthorpe Surgery is a friendly and well-established GP practice located in the village of Bilsthorpe, Nottinghamshire, rated “Good” by the CQC. Serving the local community with a patient list of around 3,700, the surgery offers a wide range of healthcare services including face-to-face and telephone appointments, chronic disease management, immunisations, dermatology services and access to extended hours through local networks. The team is dedicated to delivering high-quality, personalised care in a welcoming and supportive environmentWorking Hours :Monday to Friday between the hours of 07:45 and 18:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Non judgemental,Patience....Read more...
Key Responsibilities:
Greeting patients warmly and professionally, both in person and over the phone
Managing appointment bookings, cancellations, and rescheduling
Handling patient enquiries and directing calls appropriately
Maintaining accurate patient records and handling confidential information with discretion
Supporting clinical staff with administrative tasks
Managing repeat prescription requests and other administrative duties
Contributing to a welcoming and efficient reception environment
Training:Level 3 Business Administrator Apprenticeship Standard:
In house training will be provided on an ongoing daily basis with the current finance team. You will not be required to attend Dudley College premises as the course is delivered in the workplace only
An assessor will be allocated to you to progress/help you through you course
Continual assessments, coupled with assignments/or exams depending on course of study
Time spent training will be part of the agreed contracted hours of the working week
At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification
Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment
The Employer will provide training in e-commerce marketing, product management and customer service
Training Outcome:
After completing the apprenticeship, you will have the skills and experience to progress into a full-time GP receptionist role, where you can continue to develop professionally and contribute to the smooth running of the practice
Employer Description:We are a busy GP practice serving a patient population of approximately 9,600 individuals. Our dedicated team works hard to provide high-quality care and support to our community.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Patience,Interpersonal skills,Ability to multitask,Discretion,Approachable....Read more...
Reporting to the Practice Manager
Full job description including day to day expected duties includes:
Greeting patients
Chair side assistance to the dentist during restorative and surgical procedures
Record patient’s clinical notes in computer
Clean and prepare surgery between patients
Clean used instruments after patients
Additionally the apprentice will be expected to act as receptionist when necessary and routine clerical task: handling payments, booking appointments, answering the telephone
Training:Apprentice Standard Dental Nurse Level 3
includes End Point Assessment
Assessment:
Interview, coursework and examinations
Qualification: L3 Diploma in Dental Nursing
Additional qualifications:
On completion, the apprentice must register with the General Dental Council as a qualified Dental Nurse
Attend the Sheffield College Training Partner - Charles Clifford Dental Hospital within the duration of the apprenticeship to study:Dental anatomy, Oral diseases, medical emergencies, dental radiography and sterilisation.
You will learn about oral health promotion and preventative dentistry techniques.
Some units will focus on patient care and management and you will cover legal and ethical issues.Training Outcome:Excellent career prospects to complete the apprenticeship and apply to the General Dental Council (GDC) for professional registration as a dental nurse.Employer Description:At Mola Dental we pride ourselves on our warm and friendly service. Our team explains everything using plain English, and we don’t believe in using complicated terms or jargon. We understand that some people can find going to the dentist a daunting experience, and we’ll do everything we can to provide reassurance and put you at ease.
Conveniently located within Archer Road Retail Park and open 6 days a week including weekday evenings, we make it easy for you to schedule your dental appointments around your other commitments.
Our practice is equipped with all of the latest dental technology so we can offer any treatments you may need in-house. We have strict hygiene standards and ensure that our dental surgeries are clinically safe before every appointment.Working Hours :Monday to Thursday 8am to 8pm
Friday 9am to 3pm
Saturday 9am to 3pm
Alternate Saturdays only as required and on a week 1 week 2 rota basisSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Act as telephonist/receptionist and provide assistance to the finance department
Greet clients and show them to the waiting area
Undertake photocopying and scanning tasks
Provide additional typing and administrative support across the company as and when required
Prepare post for dispatch
Take special deliveries to the Post Office
Deliver messages and correspondence to local addresses including the local courts
Ensure consumables are always available throughout the office.
Provide refreshments when asked to do so
Store and retrieve archived files
To collect and process documents and files to be confidentially shredded
To carry out such further tasks and overtime work as may be reasonably required from time to time at such offices of the company as may be required from time to time
To ensure the confidentiality of all the company’s and client’s documantation and information
To be aware of and bound by the specific company policies on e-commerce and data protection
Training:
It will involve a combination of on and off the job training in the workplace
You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor alongside monthly online workshops via Teams meetings
After a minimum of 12 months you will be entered to undertake an End Point Assessment, to complete your Apprenticeship
The End Point Assessment will comprise of:
Submission of an Apprenticeship Showcase of evidence
A Practical Observation and
A professional discussion about your role in the workplace with the end point assessor
More information on course content and assessment methods will be discussed at interview
Functional Skills English and maths if required
Training Outcome:
Progression at work gaining additional /alternative responsibilities and potentially moving onto a Level 3 programme through work
Employer Description:Thorpe & Co is a local and friendly solicitors firm with offices in Scarborough, Filey and Whitby serving the communities on the North Yorkshire coast. We offer a client focused approach whatever your legal issue.
You can be assured of a great service from our team. We have been accredited with Lexcel Practice Management award following an independent audit by the Law Society. This standard is only awarded to solicitors who can demonstrate the highest management and customer care standards.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Telephone Receptionist Location: Hybrid – 1 day a week in the Wilmslow Office
We’re Citation – one of the UK’s leading names in HR, Employment Law, Health & Safety, and all things compliance. But we’re not your typical service provider. What sets us apart? Our people. They bring not just expertise, but personality, passion, and a genuine love for what they do.
The RoleWe’re on the lookout for a vibrant and confident individual to join our brilliant Client Support team. In this role, you’ll be at the heart of delivering an outstanding experience to our clients – making sure every interaction is smooth, helpful, and genuinely supportive from start to finish.
It’s a fast-paced environment, with the team handling between 400 to 600 calls each day from a wide range of clients who need to speak with our HR, Health & Safety, and Client Support experts. That means we need someone who’s not only a fantastic communicator but also thrives under pressure, stays cool-headed, and knows how to make every caller feel looked after.
• Speaking to a wide range of people – from junior team members to senior decision-makers – all over the phone.• Handling back-to-back calls with confidence, clarity and a genuine passion for helping people.• Asking the right questions to gather key information quickly and accurately.• Logging client details with care and precision, making sure nothing gets missed.• Transferring callers to the correct department swiftly and smoothly – making their experience seamless from the very first “hello”.
We're open to all backgrounds. What matters most is your ability to work at pace, ask the right questions, dig a little deeper when needed, collaborate well, and bring lots of positivity.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday + 8 Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Hit Apply now to forward your CV.....Read more...
Telephone Receptionist Location: Hybrid – 1 day a week in the Wilmslow Office
We’re Citation – one of the UK’s leading names in HR, Employment Law, Health & Safety, and all things compliance. But we’re not your typical service provider. What sets us apart? Our people. They bring not just expertise, but personality, passion, and a genuine love for what they do.
The RoleWe’re on the lookout for a vibrant and confident individual to join our brilliant Client Support team. In this role, you’ll be at the heart of delivering an outstanding experience to our clients – making sure every interaction is smooth, helpful, and genuinely supportive from start to finish.
It’s a fast-paced environment, with the team handling between 400 to 600 calls each day from a wide range of clients who need to speak with our HR, Health & Safety, and Client Support experts. That means we need someone who’s not only a fantastic communicator but also thrives under pressure, stays cool-headed, and knows how to make every caller feel looked after.
• Speaking to a wide range of people – from junior team members to senior decision-makers – all over the phone.• Handling back-to-back calls with confidence, clarity and a genuine passion for helping people.• Asking the right questions to gather key information quickly and accurately.• Logging client details with care and precision, making sure nothing gets missed.• Transferring callers to the correct department swiftly and smoothly – making their experience seamless from the very first “hello”.
We're open to all backgrounds. What matters most is your ability to work at pace, ask the right questions, dig a little deeper when needed, collaborate well, and bring lots of positivity.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday + 8 Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Hit Apply now to forward your CV.....Read more...
As an Clincal Receptionist Apprentice, your duties will include:
Keeping well-organised files and records
Supporting key staff with diary management
Implementing new systems and processes (AI systems, Workflow Management systems, etc.)
Keeping computer databases up to date – Admin files
Booking in clients
Registering clients via telephone, website and face to face processes
Preparing documents by printing, copying, and binding.
Using spreadsheets to track expenses and company spending.
Making travel arrangements for employees
Writing and editing company correspondence
Collecting and sorting post
Ordering office stationery and other supplies
Participating in office meetings/taking meeting minutes
Dealing with customers who enquire about company services via telephone, website or 1 to 1 (walk-ins)
Adhering to all company systems and procedures when undertaking tasks
Training:
An apprentice training on a Level 3 Business Administrator Apprenticeship in the UK will follow a structured program that combines on-the-job training with off-the-job learning, leading to a nationally recognised qualification
The apprenticeship standard requires 20% off-the-job training, which is mandatory
The off-the-job training will be provided by an assessor who will attend your place of work once a week as part of a day release schedule
You will be assessed based on your performance in the End Point
Assessment (EPA), which occurs at the conclusion of the apprenticeship and typically lasts around 3 months
On-the-job training will be delivered at your place of work
Occupation-focused; the standard is focused on the occupation, rather than being qualification-driven
Learning takes place throughout the apprenticeship, with an emphasis on key areas: Knowledge, Skills, and Behaviours (KSB)
During the apprenticeship, you will work alongside experienced colleagues to gain hands-on experience and develop practical skills
Training Outcome:In the UK, a Business Administration apprenticeship (typically Level 3, equivalent to A-Levels) provides a strong foundation in core administrative, communication, and organisational skills.
After completing this apprenticeship, you may consider roles such as:
Office Manager
Administrative Coordinator
Human Resources Assistant
Customer Service Representative
Executive Assistant
Sales Representative
Embarking on a Business Administration Apprenticeship opens doors to a diverse range of career paths.Employer Description:At Denbeigh House Dental Clinic, the front desk team is dedicated to making every patient feel welcome and at ease from the moment they arrive. The reception staff understands that dental visits can sometimes be stressful, and they work hard to ensure a smooth, friendly, and stress-free experience from check-in to check-out.
The clinic prides itself on providing high-quality dental care that is both convenient and affordable. With a strong focus on patient comfort, the team uses advanced technologies like digital x-rays and 3D imaging to support accurate diagnoses and effective treatments—all without compromising care.
Receptionists at Denbeigh House Dental Clinic are proud to be part of a team that values community involvement just as much as patient care. From sponsoring local events to volunteering their time, the clinic staff believes in giving back and building strong relationships with those they serve.Working Hours :Monday to Friday, 8.30am - 5.30pm (30 minutes lunch daily)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Confident,Motivated,Committed,Positive,Resilient....Read more...
As an Clincal Receptionist Apprentice, your duties will include:
Keeping well-organised files and records
Supporting key staff with diary management
Implementing new systems and processes (AI systems, Workflow Management systems, etc.)
Keeping computer databases up to date – Admin files
Booking in clients
Registering clients via telephone, website and face to face processes
Preparing documents by printing, copying, and binding.
Using spreadsheets to track expenses and company spending.
Making travel arrangements for employees
Writing and editing company correspondence
Collecting and sorting post
Ordering office stationery and other supplies
Participating in office meetings/taking meeting minutes
Dealing with customers who enquire about company services via telephone, website or 1 to 1 (walk-ins)
Adhering to all company systems and procedures when undertaking tasks
Training:
An apprentice training on a Level 3 Business Administrator Apprenticeship in the UK will follow a structured program that combines on-the-job training with off-the-job learning, leading to a nationally recognised qualification
The apprenticeship standard requires 20% off-the-job training, which is mandatory
The off-the-job training will be provided by an assessor who will attend your place of work once a week as part of a day release schedule
You will be assessed based on your performance in the End Point
Assessment (EPA), which occurs at the conclusion of the apprenticeship and typically lasts around 3 months
On-the-job training will be delivered at your place of work
Occupation-focused; the standard is focused on the occupation, rather than being qualification-driven
Learning takes place throughout the apprenticeship, with an emphasis on key areas: Knowledge, Skills, and Behaviours (KSB)
During the apprenticeship, you will work alongside experienced colleagues to gain hands-on experience and develop practical skills
Training Outcome:In the UK, a Business Administration apprenticeship (typically Level 3, equivalent to A-Levels) provides a strong foundation in core administrative, communication, and organisational skills.
After completing this apprenticeship, you may consider roles such as:
Office Manager
Administrative Coordinator
Human Resources Assistant
Customer Service Representative
Executive Assistant
Sales Representative
Embarking on a Business Administration Apprenticeship opens doors to a diverse range of career paths.Employer Description:At Denbeigh House Dental Clinic, the front desk team is dedicated to making every patient feel welcome and at ease from the moment they arrive. The reception staff understands that dental visits can sometimes be stressful, and they work hard to ensure a smooth, friendly, and stress-free experience from check-in to check-out.
The clinic prides itself on providing high-quality dental care that is both convenient and affordable. With a strong focus on patient comfort, the team uses advanced technologies like digital x-rays and 3D imaging to support accurate diagnoses and effective treatments—all without compromising care.
Receptionists at Denbeigh House Dental Clinic are proud to be part of a team that values community involvement just as much as patient care. From sponsoring local events to volunteering their time, the clinic staff believes in giving back and building strong relationships with those they serve.Working Hours :Monday to Friday, 8.30am - 5.30pm (30 minutes lunch daily)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Confident,Motivated,Committed,Positive,Resilient....Read more...
