Sales Administrators can be found in almost all types of Motor Trade Businesses, from Car Dealerships to Commercial Dealerships, Accident Repair Centres and Parts Factors. They provide administration support to the Sales Team, which is an important role as it means the Sales Team can focus on selling!
General duties include monitoring vehicle deliveries and maintaining stock records, processing vehicles for transfer and ensuring all records are kept up-to-date, analysing month end sales invoices and generating reports as well as liaising with manufacturers on delivery times and keeping customers informed on their delivery times.
Regardless of whether you are a Sales Administrator in a Main Dealership or a Body shop, this role is both logistical and administrative and therefore requires a highly organised individual with commercial awareness and the ability to deliver the highest standards of service. A successful Sales Administrator will be able to work well under pressure and use their initiative to support the smooth running of the Sales Team.
Experienced Sales Administrators can see their career progress in different directions, one route to take is to move into the Service Department and work as a Service Advisor due to the after sales knowledge they have built. Others will progress their career on the Sales side of the business and move into a Sales Advisor, Senior Sales Advisor, then Sales Controller, Sales Manager and finally an After sales Manager role.....Read more...
Newly Qualified Adult Social Worker – Liverpool Location – Wavertree OSS, Liverpool, L15 4LP35 hours - On going contract - £27ph
To contribute to the operational delivery of an effective Adult Social Care Service as part of an integrated team responsible for safeguarding, support planning and promoting the wellbeing of adults with care and support needs continuously improving outcomes.Newly Qualified Social Worker required for Arundel House Community Mental Health Team. Primary responsibilities include: assessment and service delivery under the Care Act 2014, Section 42 Safeguarding Enquiries, Mental Capacity Act 2005 and Best Interest Assessments, Social Circumstances Reports for Sections 2, 3 and 37 Tribunals/Appeals, complex hospital discharges from Acute Ward, Low and Medium Secure Forensic Mental Health Wards, and Rehabilitation Units. Good working knowledge of Liquid Logic and RiO systems is desirable.
To find out more information please contact Deanna at Deannac@4recruimentservices.com Recruitment is done in line with safe recruitment practices. We are an equal opportunity....Read more...
Job Advertisement: Technical Project Manager Position: Technical Project Manager Client: Thames Valley Police Location: Fareham Pay Rate: £370 per day (outside IR35)
Thames Valley Police, in collaboration with Service Care Solutions, is seeking an experienced Technical Project Manager to join their team and play a pivotal role in managing ICT projects to ensure efficient delivery of business benefits. As a Technical Project Manager, you will work closely with the Technical Programme Management team and other senior executives to oversee the development, resourcing, and vendor management planning of allocated projects.
Role Purpose:
Manage ICT projects, ensuring technical development and delivery align with approved architectures and business objectives.
Collaborate with various ICT departments to ensure projects fit within approved architectures, are secure, and cost-effective to operate.
Oversee project deliverables, including resourcing, scheduling, and budget management, to achieve desired outcomes.
Work closely with project boards, ICT managers, and business managers to ensure clear communication and understanding of project deliverables.
Key Responsibilities:
Develop and maintain project plans to ensure accurate technical development, resourcing, and vendor management planning.
Collaborate with ICT departments to ensure projects align with approved architectures and security standards.
Manage ICT suppliers to ensure timely delivery of project outcomes and adherence to quality standards.
Oversee testing of ICT changes to minimise disruption and ensure business benefits are fully realised.
Ensure appropriate documentation and training are provided to support business users and ICT service delivery.
Supervise project resources, including workload planning and performance management.
Key Requirements:
Proven experience as a Technical Project Manager, preferably in a complex environment such as law enforcement or public sector.
Proficiency in project management methodologies (e.g., PRINCE2) and tools (e.g., Microsoft Project).
Strong communication skills, with the ability to work collaboratively and independently.
Experience managing staff and projects in matrix structures.
Willingness to travel to different locations across the Forces and work flexibly, including unsocial hours.
If you have the expertise and skills to excel in this role and contribute to the success of Thames Valley Police projects, please submit your application including your CV and cover letter to lewis.ashcroft@Servicecare.org.uk....Read more...
Customer Service Team Leader
Job Description
Gloucestershire County Council are seeking a highly motivated and experienced individual to join their team as a Team Leader within the Adult Social Care Customer Services Team. As a Team Leader, you will play a critical role in overseeing the day-to-day operations of the department, ensuring a high level of service delivery and effective management of resources. You will need to demonstrate excellent line management skills, exhibit leadership behaviours, foster a positive working environment and promote continuous development.
Responsibilities
Monitor and manage demand, ensuring appropriate allocation of resources to meet the needs of the business.
Ensure that the service is compliant with relevant standards, legislation, quality assurance frameworks, taking a proactive approach in maintaining and enhancing service delivery.
Have excellent communication skills to effectively liaise with internal, external stakeholders ensuring clear and concise communication flow.
Provide guidance and support to team members, including coaching, mentoring, and training.
Manage and motivate a team of customer service representatives to achieve performance targets and KPIs.
Requirements
Minimum of 3 years of experience in a similar role.
Excellent line management skills.
Proven track record of achieving performance targets and KPIs.
Strong communication and interpersonal skills.
Ability to work well under pressure and manage conflicting priorities.
If you are a dedicated professional looking to make a real difference to vulnerable adults within Gloucestershire, then this is an excellent opportunity for you. Apply now with your CV.
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MLR are currently seeking a quality focused Assistant Manager for one of Ireland’s leading Corporate Catering Companies.
As Assistant Manager you will be responsible for overseeing the successful planning, execution, and delivery of this high-profile venue. Driving employee engagement, ensuring outstanding service delivery, and championing the highest standards are some of the main aspects of this role.
The successful candidate must have previous experience in corporate catering or at senior management level in hospitality. This is a fantastic opportunity for someone who is keen to develop their skills and career within a progressive and innovative food services organisation. It is essential that the candidate can work in high volume environment.
If you are a senior hospitality manager looking for your next challenge, then this is the role for you. Please apply through the link below. ....Read more...
Cleaning Manager - FM Service Provider - Historical Site - Central London - £39k per annum Exciting opportunity for an experienced Cleaning Manager to work for an established Facilities company on a unique site based in Central London. The successful candidate will have a proven track record working in Cleaning Management and can start immediately.Hours / DetailsMonday to Friday08:00am to 17:00pmContract type - Permanent Site basedKey Responsibilities:Responsible for cleaning services directly contracted to the tenant offices and retail units which are predominantly delivered outside normal office hoursResponsible for all services provided to public and non-public washrooms, such as feminine hygiene services, air fresheners, hand cleansing, waste removal and consumablesResponsible for the provision of window cleaning services, its safe delivery and client liaison regarding access and frequencyManagement of waste disposal contractors, accountability of controlled waste, bulk waste Responsible for the management and delivery of all pest control services across the site and the interpretation of monthly reports Responsible for the expenditure and control of assigned budgets for all soft services and payroll ensuring that all operations are delivering value for money and within expenditure parametersContinually monitor the agreed budgets for all soft services ensuring compliance within budget whilst considering any budget variations in preparation for annual budget review Conduct regular team meetings with all staff informing the team of their overall performance Address health and safety issues, undertake Toolbox Talks, induction of new staff and sharing general information regarding the wider business Responsible for the statutory compliance of all soft service operations ensuring that operations are delivered safely and in accordance with the site policiesResponsible in ensuring that all teams are fully resourced in the most efficient manner liaising with corporate HR regarding recruitment, leavers, absence management, discipline and performance management Ensure that the entire facilities services operation achieves a high standard of services at all times, reporting all building faults to the Help Desk for action Meet regularly with the Account Manager (AM) to demonstrate that all operations are delivering the required standardsLiaise on a regular basis with stakeholders and tenants to gauge perception of service delivery and deal with any issues as they arise Capable of managing a team of 40 to 50 cleaners/supervisors Requirements:Waste management and front of house servicesDirectly responsibility for the management and delivery of cleaning operations in a diverseand challenging environmentManaged auditing processes for a range of services and performed to service KPI’sExcellent communication (both written and verbal) and presentation skillsCompetent in the use of IT including all MS Office packagesDemonstrate a proven track record in delivering excellence in the facilities services environmentIOSH qualifiedFinancial management of an equivalent value in budget for staff, contractors and commoditiesRelevant personnel management skills and experienceDirect responsibility for operational H&S compliance Please send your CV to Jordyn at CBW Staffing Solutions for more information.....Read more...
Are you ready to elevate your career with an innovative company seeking a proficient ServiceNow Developer? Our client, a leader in digital transformation, is seeking a dynamic individual to join their IT team. This is an exceptional opportunity to leverage your IT Service Management (ITSM) and Performance Analytics skills in a role that promises both challenge and growth.Key Responsibilities:
Design and implement management dashboards within ServiceNow.Analyse KPIs and delve into performance metrics to enhance service quality and reduce delivery costs.Develop and refine Virtual Agent capabilities using AI, with a focus on Natural Language Understanding (NLU) to surpass mere keyword identification. You will be responsible for crafting new topics and implementing custom controls in the Pro version of the Virtual Agent.Utilize the Service Owner Workspace to enable portfolio managers and service owners to manage services comprehensively from a centralised location.
Required Qualifications:
Proven experience in ServiceNow development, particularly within IT Service Management (ITSM).Strong expertise in Performance Analytics, capable of creating insightful management dashboards and detailed performance reports.Experience with ServiceNow Virtual Agent, including advanced knowledge of its Pro version functionalities.Familiarity with the Service Owner Workspace, with demonstrated ability to manage and optimise service delivery.
Desirable Attributes:
A forward-thinker with a knack for problem-solving and innovation.Excellent communication skills, capable of liaising with technical teams and senior stakeholders.A commitment to continuous professional development and staying abreast of the latest industry trends.
Benefits:
Outside IR35Engaging and supportive work environment.
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Job Title – Asset Management Support Officer
Location – Coalville LE67
Contract – Temp
Hours – 36.25
Role summary –
The client is currently seeking a highly motivated and organised Asset Management Support Officer to join their team. As the Asset Management Support Officer, you will be responsible for providing administrative support functions needed for the successful delivery of the repairs service.
Key Responsibilities:
Scheduling repairs work to properties
Diagnosing repairs and scheduling both simple and complex repairs
Providing administrative support functions needed for the successful delivery of the repairs service
Responding to telephone calls from tenants
Ensuring all repair work is completed within the required time frame
Requirements:
Previous experience within the field of Housing Repairs would be advantageous
Excellent organisational and communication skills
Ability to work well under pressure and meet tight deadlines
Strong attention to detail
Proficient in the use of Microsoft Office applications
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
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Waste Procurement Delivery Manager - Northamptonshire £700 per dayContract - Full Time - 5 Days per week - 37 hours Duties/ResponsibilitieTo develop and lead the waste procurement programme to achieve seamless, compliant and value for money waste services from strategic inception and project planning through to negotiation and delivery. The role is responsible for leading and managing a multidisciplinary team.
This role is accountable to the AD for Waste and sits within the Waste teamTo develop and deliver a programme for the successful procurement of key waste contracts, with the objective of ensuring seamless service delivery, compliance with statutory duties and value for money.To lead and manage the delivery of the programme, working with staff across West Northamptonshire, and external consultants (as appropriate) to ensure that projects are delivered successfully on time and on budget through good project management discipline, strong governance and proactive management of risks and issues.To work in partnership with senior managers, leaders and members to inform, challenge & influence enabling the delivery of the waste procurement programme.To procure as necessary and manage any commissions with consultants required to deliver the waste procurement programme and award of contract. Ensure that any commissions achieve value for money.Ensure the programme is delivered through the effective use of resources, including (as appropriate) the project budget by forecasting and controlling the expenditure incurred related to the delivery of the programme.Ensure that the programme is well communicated through management information and governance to internal team members, partners and other internal and external stakeholders to encourage positive engagement.To lead and manage the mobilisation of the contracts to deliver services effective from 1 April 2025.To maximise personal productivity, minimise duplication and errors and manage our information efficiently and securely to reduce risk and provide auditable records though effective use of Office 365 and our internal IT systems and applications.Actively challenge and seek to eliminate any directly or indirectly discriminatory practice or behaviours.Demonstrate awareness and understanding of other people’s behavioural, physical, social and welfare needs and ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons.
Find out more information please contact Jake at jakem@4recruitmentservices.comRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency....Read more...
Project Manager
3 months, on-going, Inside IR35
Southwark
Job Purpose
Project manager role responsible for delivery of regeneration projects in the Old Kent Road Planning and Growth Team. Projects are funded by a combination of Future High Streets/Levelling Up, section 106 and council funds. The projects which the team are delivering include: refurbishment and landscaping of Bramcote Park, public at and lighting at the Old Kent Road railway bridge, pocket park on Murdock Street and renewal of listed mural at the former Kentish Drovers pub.
Key Accountabilities
Manage the delivery of redevelopment and community projects allocated and provide high-level professional, managerial direction and leadership input to make significant impacts within the borough.
Meet with business managers and stakeholders, attend management and relevant stakeholder and community meetings, briefings, workshops etc, driving forward change within the organisation, as part of a planned approach to communicating the programme process and securing support for projects objectives and delivery.
Manage capital projects, ensuring project delivery on time, within budget and to the highest standards of quality and ensure that all commercial and technical performance standards are achieved.
Draw up and maintain project plans, covering all stages of project development and delivery, requiring the co-ordination of different service areas that may have significant impact on areas of the council’s operation and other related external services, while gaining the support of all participants through persuasion and negotiation.
Monitor and control the progress of projects, identifying and managing associated finances, risks and issues in accordance with best practice in project management principles, addressing and taking corrective action where required to ensure delivery against project plans.
Select project participants, with assistance from the Programme Manager; manage project team members and make a substantial contribution to the development of inter-agency working, to secure project achievement and influence future organisational arrangements. Project teams will normally include professional staff and specialists outside the post holder’s professional remit. Commission and manage the work of consultants to provide professional services on the project, as required.
Ensure internal and/or external funding sources for projects are identified and secured through funding bids and or approval processes, and manage project budgets and other financial resources associated with the project.
Contribute to the development or review of the council’s strategic plans affected by the redevelopment projects allocated to the post holder.
Qualifications
Relevant professional qualification in project management, construction, architecture, building surveying, (or similar equivalent), or an ability to show that the appropriate experience and knowledge has been achieved to undertake the range of duties
Ability to demonstrate full understanding of contracts and delivery in support of physical redevelopment schemes, e.g. building contracts, services contracts, leases, licences, party wall and/or similar.
If interested in the role please contact me at moeez.muhammed@servicecare.org.uk....Read more...
Service Care Solutions have an exciting opportunity for a Facilities Superintendent to join a thriving and growing Housing Association Client we are working with in the East London area.The key purpose of this role is to:
Monitor and oversee the delivery of estate and block based services to ensure they are delivered to a high standard and contribute towards the overall general maintenance of the development.
Have a good working knowledge of key estate and block management systems including fire safety, AOV, security and access, and manage and maintain an agreed cycle of inspection and testing to ensure that they are operating to the required standard.
Maintain regular inspections and checks on the communal heat systems and report faults through agreed channels in a timely manner.
Contribute to any subsequent fault investigations.
Undertake testing regimes for legionella on water outlets where required.
Carry out regular inspections, including play areas, bulk and bike storage rooms and identify any health and safety requirements and assist with low level repair issues.
Help facilitate Fire Risk Assessment inspections and contribute towards delivery of actions as appropriate.
Monitor and facilitate the delivery of services delivered by contracted suppliers including Cleaning, Gardening, Lifts, Fire Safety, Communal Heat Systems and day to day maintenance and proactively assist with service delivery where necessary.
This role will form part of a customer facing multi-skilled team and your duties will be carried out alongside other service contractors and suppliers. You will be the main point of contact on site for service providers and customers to help support and coordinate estate and block activities. The core job responsibilities will include:
Supporting the management team in ensuring a high standard of cleanliness across the estate.
Take ownership and quickly resolve customers concerns in line with role managing expectations.
Identify any potential hazards throughout the site through inspections and regular checks.
Inspect and test estate and block management systems including Fire Safety, AOV, Door Entry, CCTV and Plant Rooms.
Check and ensure all areas are fire safe and compliant.
Check site security including access points, bike stores, and monitor CCTV systems.
Proactively identify concerns, preventing complaints, assessing risk and problem-solving.
Carry out legionella testing
Clear public areas of litter and remove any bulk refuse from communal passageways, corridors, courtyards and communal spaces
Respond to spillages, waste dispersal or other light cleaning tasks ad hoc to ensure the site is of a high standard at all times
Ensure all surfaces are clear, clean and tidy including internal corridors, external green spaces and play areas
Health and safety checks on play equipment and make safe and help facilitate the annual safety audit
General health and safety checks
Wash down any communal walls or apply light paintwork to any scuffed or damaged areas
Ensure main waste refuse areas are clear, presentable and free from blockages
Provide light maintenance response which may include changing light bulbs, lock changes, signage and other handy person duties across the site
Assist the Out of Hours service with advice or provide on site help on escalated issues.
We are seeking a candidate who has previous experience in a similar role or a background in Caretaking, Building safety or Facilities management.For more information on this role and to apply, please email Prakash at prakash.panchani@servicecare.org.uk or call 01772 208967.....Read more...
Job Title – Technical Fleet Administrator
Location – Croft Leicestershire LE9
Contract – Temp – 8 Weeks Initially
Hours – 34
Role summary –
This company is seeking a Technical Fleet Administrator to join their busy Vehicle Fleet Services Team. As the Technical Fleet Administrator, you will be responsible for covering the front of house, dealing with face to face and telephone enquiries, liaising with service areas to coordinate vehicle delivery and collection, and assisting the workshop with breakdown recoveries. Additionally, you will be responsible for running weekly metric/KPI reports for service areas.
Key Responsibilities:
Dealing with face to face and telephone enquiries
Liaising with service areas to coordinate vehicle delivery and collection.
Assisting the workshop with breakdown recoveries
Running weekly metric/KPI reports for service areas.
Making appointments for technical inspections
Coordinating vehicle workshop and basic admin
Requirements:
Experience in a fleet or garage reception role is highly desirable.
Excellent customer service skills with the ability to communicate in all forms.
Basic technical knowledge of vehicles is preferred.
Ability to work closely with the vehicle workshop to keep track of the status of vehicles as they progress through appointments.
Strong organisational skills with the ability to multitask and prioritise workload.
Proficient in using Microsoft Office applications.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
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Are you a CBT Psychological Therapist seeking a new REMOTE challenge? Do you have excellent leadership qualities? Service Care Solutions are working with our established Client to recruit an experienced Cognitive Behavioural Therapist (CBT) on a LOCUM basis. The successful candidate will support Adults with various Mental Health difficulties by providing Step 3 Interventions. This role is available on a Full or Part-time basis with various shift patterns available.Our Client are an award winning and pioneering organisation who utilise innovative technology in service delivery. They are going through a period of growth and have gained awards for Best Employer 2021 for Best Healthcare and Best Employer Platinum Accreditation. They offer treatment options for vulnerable individuals with an array of Mental Health conditions.Pay Rate: £51,000 - £57,000 per annum + £250 SCS Sign-Up BonusLocation: RemoteWorking Hours: Office hoursContract: PermanentJob Role: Mental Health Clinical LeadLead the safe and effective delivery of our mental health services, driving clinical standards and innovation. Spearhead audit activities and strategies for continual improvement. Launch and optimize innovative clinical services for clients.Key Responsibilities:
Serve as the primary clinical specialist for mental health service delivery.
Develop and enforce clinical guidelines for standardized assessment and treatment of mental health patients.
Provide clinical training, audit, and support for the clinical team to ensure compliance with professional requirements.
Offer individual and group supervision for clinical staff, serving as the main point of clinical support and risk escalation.
Lead clinical audit efforts, interpret data, identify themes, and communicate improvements to the management team.
Ensure achievement of clinical service KPIs and collaborate with the wider management team for continuous improvement.
Support the investigation of clinical complaints and competency issues.
Assist the mental health duty team, covering as needed, and participate in research projects.
Provide clinical input for new services and solutions, supporting the operations team.
Manage third-party mental health partners, ensuring nationwide coverage.
Develop and implement new clinical initiatives to advance the mental health service.
Contribute to business bids, chair specialist service working groups, and collaborate with the Client Relations and Business Development Team.
Be a member of the Company Clinical Management Team, overseeing clinical KPIs and contributing to strategic plans and decision-making processes.
Requirements
BABCP full accreditation
Qualified Cognitive Behavioural Psychotherapist
BABCP Supervisors accreditation
Are you happy with your current agency?
£150 Agency Switch Bonus
£250 Welcome Bonus
Up to £750 Referral Bonus
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Senior Surveyor
3 months on-going contract, Inside IR35
Haringey, London
Responsibilities
Manage and lead a team to negotiate with tenants and their representatives’ access arrangements, to carry out appropriate inspections and produce detailed specifications of work itemised from the schedule of rates or using composite values. Prepare estimates, feasibility studies, plans, sketches, drawings and photo’s as may be necessary
To undertake the lead role for Property Services in the defence and management of legal claims to minimise costs and reputational impact. Carry out root cause analysis of claims to identify any problems to be addressed and any opportunities for reducing the incidence of legal disrepair.
Liaise with legal colleagues on individual cases as necessary and on more general issues such as legal procedures and interpretation of legislation. Available to attend Court to give evidence and represent the council.
Maintain a comprehensive database of all property related legal claims. Ensure that all deadlines are recorded on the database and monitor progress to ensure actions are completed within the deadlines.
Work collaboratively with delivery teams, service providers and stakeholders to ensure delivery is compliant with contracts, specifications and schedule of rates, fully documenting decision making and variations.
Establish and maintain good lines of communication with other key stakeholders, both Haringey Council and external bodies
Provide workload delivery, financial and contractor performance data for Heads of Service, Directors and Executive Team as and when required.
Authorise damages and costs up to agreed levels and documenting the same, whilst having regard for budget monitoring and forecasting.
Ensure team carries out appropriate inspections and provide advice to tenants on a range of housing issues. Maintaining robust records of visits and inspection findings on Haringey operating systems. Providing process for making recommendations to senior managers on any areas needing further actions / funding.
To manage the delivery of party wall surveys, preparation of notices and awards
Lead on the resolution of boundary disputes, RTB queries, reports of dangerous structures, requests for decants, leasehold service enquires, and any other similar specialist concerns. In addition, have strong knowledge of building pathology.
Key Responsibilities
HNC / degree or above qualification in building, construction surveying or related subject and and/or membership of a recognised professional body or equivalent qualification or experience
Knowledge of the legal framework relating to disrepair, including the application of the Housing Health and Safety Rating System.
Ability to survey buildings, diagnose defects and correctly specify required works, or where necessary manage expert external consultants
Experience of preparing and issuing performance reports
Ability to successfully manage and motivate surveying and technical staff
Knowledge of contracts, procurement methods and constructions technology.
Excellent knowledge of relevant legislation, building regulation, standards and ability to manage Health and Safety on site effectively
In depth knowledge of the activities of Social Housing
Experience of preparing cases attending court on legal disrepair related matters
If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk....Read more...
Job Title – Operations Facilitator
Location – Islington N1
Contract – Temp – 12 weeks ongoing
Hours – 35. Monday to Friday 9-5
Role summary –
The client is currently seeking a highly motivated and organised Operations Facilitator to provide administrative and support services to the Estate Services teams. The ideal candidate will have excellent communication and interpersonal skills, as well as experience in managing caretaking, grounds maintenance, refuse and recycling services, repairs, and health and safety requirements on estates.
Key Responsibilities:
Ensure the Estate Services teams are provided with the highest levels of support to manage caretaking, grounds maintenance, refuse and recycling services, repairs, and health and safety requirements on our estates.
Create spreadsheets and databases relating to Estate Services functions; to input and extract information; to analyse the data and to provide written reports on findings.
Manage the communal key service, including programming of fobs, ensuring records are accurate and up to date and all required keys are stocked.
Provide operational support related to the management of caretakers; assist in the creation of team rotas and working arrangements for weekend working.
Timely processing and monitoring of invoices.
Deputise for the Service Delivery Manager as directed and working in association with Estate Services Area Managers.
Check and authorise leave requests, sickness and any other absence for the Mobile Relief Caretaking Team ensuring adequate cover is in place and that records are accurately maintained during the absence of the Mobile Relief Supervisor.
Liaise with suppliers regarding orders and deliveries during the absence of the Stores Manager.
Raise communal repairs and follow up any repairs related issues.
Ensure that written and verbal enquiries regarding estate related issues are dealt with professionally, effectively and in line with targets.
Take ownership of service requests, providing a helpful response and resolve issues to satisfactory conclusion.
Effectively manage operational systems dealing with incoming mail complaints and enquiries concerning service delivery.
Liaise with Estate Services staff including caretakers to respond to the wide range of estate management queries.
Answer telephone calls, deal with enquiries and take messages.
Requirements:
Experience in managing caretaking, grounds maintenance, refuse and recycling services, repairs, and health and safety requirements on estates.
Excellent communication and interpersonal skills.
Ability to create spreadsheets and databases relating to Estate Services functions; to input and extract information; to analyse the data and to provide written reports on findings.
Experience in managing the communal key service, including programming of fobs, ensuring records are accurate and up to date and all required keys are stocked.
Experience in providing operational support related to the management of caretakers; assist in the creation of team rotas and working arrangements for weekend working.
Ability to effectively manage operational systems dealing with incoming mail complaints and enquiries concerning service delivery.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
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Job Title: DA Services Manager Salary: £18.08 P/H LTD Umbrella Hours: 40 Hours Per Week Type: Temporary (6 Month Term) Location: Swindon, SN1 | Hybrid (One Day Per Week in Office) Start Date: ASAP Work Pattern: Monday – Friday | 09:00am – 17:00pmJoin our client’s team as the DA Services Manager and take a pivotal role in overseeing the day-to-day operations of our youth support services. This key position ensures that our offerings not only meet regulatory standards but are also executed effectively to empower young people to reach their potential. Your leadership will be instrumental in maintaining the quality and effectiveness of our services. Key Duties and Responsibilities:
Manage and support staff teams to ensure high engagement and effective service delivery.
Promote and market services, while developing relationships with key agencies and community businesses.
Coordinate the delivery of tailored support packages and conduct risk assessments for service users.
Monitor financial transactions and manage rent arrears according to established procedures.
Act as the Safeguarding Champion, managing complex cases and ensuring compliance with legal and best practice standards.
Liaise with external partners to provide an integrated support approach and maintain high service quality standards.
Required Skills and Experience:
Relevant qualification or significant experience in a similar role within a support service environment.
Strong understanding of regulatory compliance and quality assurance systems.
Effective leadership and people management skills, with a proven ability to inspire and develop teams.
Excellent communication, organisational, and IT skills.
Commitment to promoting equality, diversity, and safeguarding principles.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk....Read more...
Senior Mechanical Engineer – Drug Delivery Medical Devices – London - Hybrid
A start-up Drug Delivery Medical Devices company, based in Central London, is currently hiring for a Senior Mechanical Engineer to join them and help accelerate the design, development, building, and testing of a novel Drug Delivery Medical Devices, working to ISO 13485 Medical Devices standards.
Due to the early stage of this organisation, there is still the potential of acquiring equity, which would be awarded after one year of service. Meaning your success will have a direct impact on your own future.
The organisation are able to allow you to work from home two days a week, this will be dependant on work load.
Your focus will be accelerating the design, development, building and testing of the hardware of this new Drug Delivery Medical Device, working alongside some excellent Medical Devices Physicists, Scientists, Electronics Engineers, and Design Engineers.
This work will be working on the design and development of this new drug delivery medical device, using 3D CAD, due to this specific CAD experience will be essential.
We need someone with a few years of experience, specifically on drug delivery devices. You will be responsible for the development of this medical device, so we cannot look at junior candidates for this role.
Due to the size of this company, you will be exposure to other areas of the business, including third-party meetings and attending Biotech, Medical Devices and Science conferences and trade shows. Due to this, it would be ideal if you have worked for a start-up or scale-up Medical Devices company previously or worked for a Medical Devices/Scientific Design Consultancy and know what it’s like to wear multiple hats when needed.
It is expected that you would hold a degree and masters in a related Medical Devices, Biomedical Engineering, Mechanical Engineering, Design Engineering, Electronics Engineering, or another relevant scientific subject that led you into a Medical Devices Mechanical Engineer role.
Apart from equity, you will also be rewarded with an excellent starting salary, pension, and future career development as the company grows while also working in an interesting field on a product that could help a lot of people.
As this is an exciting role, joining a start-up company right at the beginning of their story, I’m expecting a lot of interest in the role. So, if you are interested, please apply straight away or risk missing out to someone else.
Due to the anticipated level of interest in this role, we are considering candidates with varying levels of experience, provided they process the right attitude. Therefore, if you are interested, we recommend submitting an application promptly to avoid missing out. Once the company identifies the right candidate, they will extend an offer, so we do not expect this role to remain open for long.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices, Biotech and Science recruitment specialists, Newton Colmore, on +44 121 268 2240 or submit an application, and a member of our team at Newton Colmore will be in touch with you.....Read more...
As the Product Technical Trainer, you will be working within one of the best known and admired brands in the world.
Inside IR35 contract
You will be based in the Training Academy and play a major role in supporting the training and service content creation and delivery to 17 subsidiaries - the product training that you will be involved in will include home appliances such as TVs, monitors, printers, refrigerators and washing machines, as well as key mobile telecommunications products like smart phones and tablets.
Purpose of the Role:
To support the creation, delivery, and enhancement of technical training for the companies network.
Key objectives
You will help to deliver technical training and support to a pan-European customer service support network.
You will be involved in addressing those training needs which will include technology updates, product knowledge, performance management, and regulatory requirements.
In addition, you will be conducting live and recorded training sessions through various mediums such as web-casts, virtual classrooms, and how-to videos.
Key Competencies & Characteristics
Previous hands-on training or technical support experience.
Technical expertise and familiarity with one of the product groups like mobile phones, TVs, home appliances, or IoT, is preferred.
Fluency in additional European languages is advantageous.
Occasional European and global travel may be required based on business needs.
If this Product Technical Trainer role is of interest, then please apply now.....Read more...
Service Care Solutions is proud to be recruiting on behalf of National Counter Terrorism Policing Headquarters (NCTPHQ) for the role of Senior Project Manager. This is an exciting opportunity to join a dynamic team focused on leveraging technology to combat terrorism and protect our communities.
Job Summary:As a Senior Project Manager within the Technology Pillar at NCTPHQ, you will lead and oversee the successful delivery of specific projects within our Technology project portfolio. You will work across various technical disciplines, championing effective project delivery to support our mission of countering terrorism through advanced technology solutions.
Key Tasks:
Lead a team to identify and resolve business challenges within mid to high complexity projects, spanning multiple technology disciplines such as cloud, applications, infrastructure, and mobility.
Define appropriate methodologies, governance, and reporting mechanisms aligned with Portfolio Office standards.
Engage governing forums and senior stakeholders to build support for ongoing change activities.
Manage project teams in dynamic environments to achieve agreed delivery milestones.
Develop project product breakdown structures, plans, and conduct monitoring and assurance activities.
Prepare and manage Business Cases through the CTPHQ governance process.
Proactively manage risks, issues, and commercial processes to ensure project success and value for money.
Drive communication and engagement with project stakeholders to resolve challenges and benefit operational policing.
Implement change control mechanisms and recommend innovations to enhance project delivery and technical tooling.
Experience Required:
Extensive experience in ICT project management within complex stakeholder environments.
Proficiency in MS Office tools, including MS Project and Visio.
Familiarity with secure technology-based projects and programmes enabling business change.
Demonstrated ability to manage financial budgets throughout project lifecycles.
Experience in stakeholder management, risk management, and audit processes.
Understanding of commercial, operational, and technical infrastructure relevant to project delivery.
Successful track record in delivering secure national projects on time and budget.
Experience in recruiting technical staff for key project roles.
Qualifications:
PRINCE2 Practitioner and/or Agile Project Management Practitioner.
Managing Successful Programmes (MSP) Practitioner.
Agile Project Management Foundation & Practitioner (AgilePM®).
ITIL Foundation Certification.
Security Clearance Requirement:This role requires Security Clearance (SC) before application. Candidates must possess the SC clearance.
If you are an experienced Senior Project Manager looking to make a significant impact in counter-terrorism efforts through innovative technology solutions, we encourage you to apply.
To apply, please send your tailored CV to lewis.ashcroft@Servicecare.org.uk, ensuring it reflects your expertise in project management and relevant technical skills.....Read more...
Substance Misuse Early Intervention Worker - Enfield Are you a passionate, dedicated Substance Misuse Early Intervention Worker looking for your next role? 4Recruitment Services are recruiting a Substance Misuse Early Intervention Worker to join a team based in Enfield.Umbrella Rate: £23.17 per hourDuration: 3 months initially Hours: Monday to Friday, 9am – 5.30pm, 35 hrs/weekIntervention Worker role: Full JD Available
Deliver targeted support and interventions to young people aimed at deterring them from starting to use drugs and alcohol and to support those young people who already use drugs and alcohol to stop their use and reduce associated harmsUndertake substance misuse screening as appropriate and make referrals to Insight Enfield Sort It! ensuring continuity of care for the young person by supporting their treatment commencing with the substance misuse treatment serviceSupport young people who are in receipt of substance misuse support to access Youth Development Service activities and opportunities as part of their intervention and upon exiting supportEnsure the young people are effectively safeguarded and any safeguarding concerns are promptly addressed and escalatedBe able to provide structured care planned interventions to a small caseload of young people engaged with the Youth Development Service who require treatment but refuse a referral to Insight Enfield Sort It! As part of this the post holder will need to report treatment caseload data to the National Drug Treatment Monitoring System.Increase awareness of substance misuse through the universal delivery of information, advice and guidanceWork in partnership with Insight Enfield Sort It! to ensure seamless referral pathways into and out of treatment. This is likely to include attendance at treatment service team meetings, some element of co-location and co-delivery, introduction of robust referral pathways between services as relevant, and accessing specialist training and expertise for the assessment of substance misuse and delivery of interventions from the Insight Enfield Sort It! ServiceAttend training, supervision, team and service meetings and other development opportunities as and when requiredRecord and evaluate the work as per local processes and as directed
Essential Requirements
UK Driving Licence, access to a vehicle and business insuranceExperience of delivering substance misuse preventative and early interventions to young people to support them in making positive and healthy choices and reducing the risk of harm associated with drug or alcohol misuseDemonstrable experience of assessing children and young people and managing a case loadA minimum of 2 years’ experience working with children and young people aged 10-19 particularly young people who are vulnerableMust be flexible and available to work during school hours, evenings, weekends and holiday periods when requiredExcellent written and verbal communication skillsEnhanced Child and Adult DBS registered to the update service
We also offer an outstanding referral scheme for any Substance Misuse Early Intervention Worker friends or colleagues.If you are a Substance Misuse Early Intervention Worker and would like to express your interest, please contact us for this great opportunity by calling on 0208 514 9110 and speak to Sammy Davis Or email on, sammyd@4recruitmentservices.com Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.....Read more...
Housing Options Officer Temporary – 5 month contract (possibility to extend) Tiverton, Devon Full Time, 37 hours Per Week (flexible working hours, hybrid available)My client is looking for a Housing Options Officer to provide professional housing advice, manage housing waiting lists, and offer support to those facing homelessness. The team plays a vital role in ensuring access to affordable housing, adhering to the Housing Act and Homelessness legislation. Flexibility is key as you may be required to perform tasks not explicitly outlined in the job description, ensuring effective service delivery. Please note, an enhanced DBS is required for this role.Key Responsibilities: As a Housing Options Officer, you will:
Provide expert housing advice and support to individuals in need, ensuring a high level of service delivery.
Collaborate with colleagues and the Housing Options Manager to contribute to service development and improvement.
Maintain Devon Home Choice policy and procedures within a defined area of Mid Devon.
Conduct home visits and attend other venues to provide housing advice and assistance to the public.
Stay updated on legislation and case law related to housing duties.
Interview and assist individuals who are homeless or at risk of homelessness, guiding them on their housing options.
Make formal decisions on homeless applications and Devon Home Choice applicants.
Allocate temporary accommodation in accordance with legislation.
Maintain relationships with housing associations and other providers of affordable housing.
Support the Housing Options Manager in project work and research initiatives.
Requirements:
Strong commitment to customer service and professionalism.
Excellent communication and interpersonal skills.
Knowledge of housing legislation and case law.
Ability to make informed decisions and manage complex situations.
Willingness to undertake relevant training and development opportunities.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk....Read more...
Project Manager (Software Development)
Location: UK Remote
Salary: Up to £50k + Bonus + Excellent Benefits
The Client:
Our client is a reputable provider and developer of a Wealth Management Platform serving the financial services sector. They have a diverse clientele spanning the UK and Europe.
The Role:
As a Project Manager, you will be overseeing portfolio management, engaging with customers, ensuring project delivery, managing teams, and driving service improvement.
Responsibilities:
* Oversee the entire project lifecycle, ensuring compliance with contractual commitments.
* Lead and sustain client relationships, ensuring continuous engagement and satisfaction.
* Manage project timelines, budgets, and scope through stringent change control processes.
* Conduct effective stakeholder management both internally and externally.
Requirements:
* Previously worked as a Project Manager or in a similar role.
* Experience across all phases of project management.
* Certified and experienced in PRINCE2 or PMP.
* Proven capability in managing multiple projects concurrently.
* Background in managing projects within financial services and familiarity with Microsoft Project would be preferred.
* Strong presentation and stakeholder management skills.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords; IT Project Manager, IT Service delivery Manager, Client onboarding, Project Manager, Cloud, IT
....Read more...
Job Title – Customer Service Assistant
Location – Whitechapel E1
Contract – Temp
Hours – 35
Role summary –
Join our team and become the front line ambassador for our vibrant library, learning, and information services. As a Customer Service Assistant, you'll provide exceptional support to our diverse community, ensuring every visitor receives a warm welcome and access to the resources they need. Your role will contribute to the delivery of national library initiatives
Key Responsibilities:
Be the initial point of contact, offering assistance and positive solutions in person, over the phone, or digitally.
Deliver high-quality library, learning, and information services that exceed customer expectations.
Collaborate with fellow Customer Service Advisors and Assistants to maintain the smooth operation of the Store.
Welcome and engage Store users, promoting our services and ensuring a welcoming atmosphere.
Provide courteous and efficient customer service, offering guidance and assistance as required.
Uphold high standards of customer care, addressing individual needs and handling complaints professionally.
Support Store objectives and maintain site regulations in collaboration with security staff.
Offer flexibility to cover staffing gaps and ensure uninterrupted service delivery.
Assist with shelving, stock management, and promotional activities.
Register new members and facilitate self-service systems for customers.
Ensure the store remains tidy and presentable, welcoming customers with a clean environment.
Contribute to Store programs and activities for all age groups, from storytelling to homework clubs.
Support learning and library activities, providing guidance and access to resources.
Maintain cleanliness and safety standards in accordance with Health & Safety protocols.
Promote equality and inclusion, ensuring services are accessible to all.
Support organisational learning and innovation, participating in training and development activities.
Promote sustainability and accountability in all aspects of work.
Requirements:
Willingness to work evenings and weekends.
Completion of a DBS check.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
Food Service Manager - South Dublin
MLR are looking for a Food Service Manager to join this high paced and much-loved property in South Dublin.
With the emphasis on quality service, our client is looking for a vibrant individual who is passionate about their career choice. You will be responsible for the delivery of high standards of product and service, while promoting a professional and positive image to all customers and staff.
The ideal candidate for this role will be ambitious and hardworking, with a can-do attitude. The ability to motivate those around you along with excellent training and communication skills is a must for this role.
This is a great opportunity for someone who likes leading from the front with a hands-on approach. If this position is for you, please apply through the link below....Read more...
Service Care Solutions have a vacancy for a Caretaker to join a client we are working with on a Short-Term Contract in the Exeter areas.
Key duties will be to
Provide a high quality and effective maintenance and repairs service to properties while undertaking general repairs and maintenance to properties as required in resident’s homes and sheltered accommodation.
Maintain an awareness of residents diverse needs and go beyond day-to-day work to assist customers in a positive manner.
Work to promote the involvement of residents and service users in all aspects of service delivery.
A Full UK Driving license is mandatory for this role and previous experience in a similar role.
For further information on this role, please contact Prakash via email to prakash.panchani@servicecare.org.uk or call 01772 208967.....Read more...
