Solar Security are able to provide you with comprehensive and reliable security solutions, which is why they proudly present their cutting-edge police-monitored alarm systems. With a commitment to excellence and a mission to provide unmatched protection, they offer a range of security solutions tailored to meet the unique needs of your business.
You will be installing and maintaining:
CCTV systems
Intruder alarms
Access systems
Fire alarms
Training:Deliver the Level 3 apprenticeship of your choice.
Completing all training tasks allocated during your block release weeks at the training centre and gathering any site evidence needed to supplement your studies.
Complete an annual assessment at the training centre and take part in any additional training courses that the company require you to complete.
On Site Training:
You will shadow and be mentored by a full time engineer and develop proficiency in installing, configuring and maintaining fire and security systems. Training Outcome:To become an independent abled engineer within the business with progression opportunities as the company continues to growEmployer Description:Solar Security is dedicated to delivering top-notch security solutions tailored to your business's unique needs, offering peace of mind, proactive protection, and the ability to safeguard your business with cutting-edge technology.Working Hours :Monday to FridaySkills: Communication skills,Team working....Read more...
Energ.b. Was formed by Graham Bampton in 1992 as an electrical/electronics systems contractors with the repair and maintenance of door entry and access control systems making up a large percentage of the business.
In the mid 1990’s Graham’s sons Nick and Darren became partners in the company bringing to it their individual strengths in sales and technical expertise.
You will need excellent communication skills and the ability to work within a team meeting tight deadlines.
Initially working with an experienced engineer learning how to install, maintain, service and fault find.
You should be committed to developing new skills and gaining knowledge of the industry.
The ideal candidate will need to be willing to learn, good communicator and listener. Able to follow instructions.
Training:As a Fire & Security Apprentice, your training will include: Examining Fire and Security Systems to locate problems or issues along with recommendations in accordance with British Standards or regulations. Test and service backup batteries for fire and security systems and check programs and verify systems are functional. Diagnose system faults and respond where possible. Mount and fix and Terminate Fire alarm and security systems, to name but a few!
Skills for Security deliver the Level 3 apprenticeship via block release at their Watford training centre.
You will complete all training tasks allocated during your block release weeks at the training centre and gathering any site evidence needed to supplement your studies.
Complete an annual assessment at the training centre and take part in any additional training courses that the company require you to complete.Training Outcome:
Once completed successfully you will be a fully qualified engineer.
Employer Description:Energ.B offer a high quality, first class service to all of their clients and are justifiably proud of the very good reputation that they have built up over the years.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Attention to detail,Problem solving skills....Read more...
What you will be doing as a Cyber Security Apprentice - Level 4
Daily responsibilities will include learning to:
Support cyber risk management across the enterprise, ensuring that a framework for identification, assessment and mitigation exists and is implemented and maintained
Support Third Party Security Risk by risk assessing and processing Third Party exemptions to the Security Schedule, and supporting the periodic assessments of critical Third Partys
Support Information and Cyber Security Policy and Standard annual reviews and help to ensure alignment to core industry frameworks. [ISF, CIS, NIST]
Audit Management of actions, ensuring owners, due dates and closing evidence are complete and on time
Assist the team with Regulatory alignment and the gathering of evidence for the annual review
Support compliance with relevant industry standards, regulations, and best practices, such as GDPR, NIS and ISO 27001submissions to the Directorate of Water Inspection [DWI]
Provide the monthly metric dashboards for the Digital Performance and Strategy meetings, ensuring metrics are meaningful, consistent and reportable
Support the Control Testing & Assurance Manager to carry out isolated tests of controls to ascertain their design and operational effectiveness
Training:Apprenticeship Programme is taught through a blended framework of Residential (Wyboston, Bedforshire) and Online Classroom learning based on. Apprentices also have full access to an e-learning platform that covers all areas of Cyber Security and over 5,000 courses on other relevant business topics.Training Outcome:
Permanent role
Employer Description:At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?Working Hours :Monday- Friday: (Hours TBC)Skills: IT skills,Team working,Logical thinker,Focused,Well organised,Time management,Dedication to succeed....Read more...
Learning is completed remote without any face to face requirements.
Work will be related to scheduling as this is an integral part of the business.
Each day can be different depending on the prioritises of the business and office, this will include:
Scheduling jobs
Scheduling engineers
Triaging customer care communications
Other responsibilities will be assigned as the individual grows within the role.Training:Business Administration Level 3 Apprenticeship Standard:
Skills for Security will deliver the apprenticeship training, remotely, twice a month
You will be required to complete all training tasks allocated during your apprenticeship
You will be required to complete assessments and portfolio work during your tutor led meetings and take part in any additional training courses that the company require you to complete.
The employer will mentor and coach you on the job
You will also shadow, learn and get involved in all aspects of your administrative role with our office manager
You will attend dedicated tutor led meetings hosted via MS Teams and gather any on the job evidence needed to supplement your studies
Training Outcome:
Possible progression within the company
Employer Description:The Kirby Group started out providing electrical and security services and over the years has expanded to an Integrated facility solutions provider offering services including; security, fire, IT+ communications, electrical, lighting, HVAC Heating, Ventilation & Air Conditioning, plumbing, projects, building operations & maintenance, site audits to assess requirements, conditioning reports, planned preventative maintenance programmes, statutory inspections, compliance and specialist services.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,Organisation skills,Problem solving skills,Administrative skills....Read more...
Jensen are looking for an enthusiastic and self-motivated person to join their family-run company. You will be working closely with various different areas of the business, including but not limited to: Finance, Service, Projects, Sales which may include site visits.
This apprenticeship guarantees to upskill and provide an opportunity to work in an environment that encourages growth, critical thinking and responsibility.
Once settled in, the successful candidate will need to thrive within a small team, with real responsibility in a fast paced and challenging environment. Teamwork is important, as is the ability to work autonomously when carrying out some of the day-to-day responsibilities.
Day to day responsibilities:
Answer incoming phonecalls
Inbox monitoring & processing of emails
Booking in fault calls, maintenance services, installation works
Processing of daily paperwork, updating the CRM and customer files
General office duties (Postage, refreshments etc.)
Process new enquires
Employer website: https://www.jensensecurity.co.uk/Training:
Business Administration Level 3 Apprenticeship Standard.
Skills for Security will deliver the apprenticeship training, remotely, twice a month.
You will be required to complete all training tasks allocated during your apprenticeship.
You will be required to complete assessments and portfolio work during your tutor led meetings and take part in any additional training courses that the company require you to complete.
The employer will mentor and coach you on the job. You will also shadow, learn and get involved in all aspects of your administrative role with our office manager.
You will attend dedicated tutor led meetings hosted via MS Teams and gather any on the job evidence needed to supplement your studies.
Course attendance is a requirement; this will be hosted with your assigned learner engagement officer via Microsoft Teams. The rest of the time will be spent working within Jensen Security and Fire Systems Ltd.
Training Outcome:
On successful completion of your apprenticeship, you may gain a permanent position within the company, potentially following pathways such as office manager, or project manager. Ongoing professional development opportunities.
Employer Description:Jensen Security and Fire Systems offer high-quality equipment that will suit all of your security requirements. We install everything from CCTV right through to intruder and fire alarm systems, to help you achieve the best safety. Regardless of what security equipment you need, Jensen Security can provide.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Non judgemental,Team working....Read more...
At First Strokes - Billericay, you will be working towards the Leisure Duty Manager Apprenticeship Level 3, over the duration of 18 months, alongside your daily roles and responsiblities.
Your Roles and Responsibilities will include:
● Meet and greet customers, answering calls and dealing with customer enquiries.
● To advise customers on all aspects of swimming tuition (full training will be given)
● To assist all customers who have queries, complaints or requiring information in a polite, friendly and helpful manager.
● Dealing with bookings, cash handling, banking and reconciliation in accordance with Company procedures.
● Frequent use of Microsoft Word, Excel and Outlook
● Daily use of Course Pro online booking software (full training will be given)
● To ensure the effective supervision of customers in the use of the facilities, ensuring their safety and wellbeing at all times
● To be responsible for the premises security and opening and closing of the building in accordance with company procedures.
● To administer First Aid where suitably qualified to do so, in accordance with company procedures/training
● To undertake poolside duties - Lifeguarding, assisting and swim teaching. (courses and full training will be provided - NPLQ, Level one and Two Swim teaching)
● Ensuring the safety of the public and colleagues at all times, including monitoring of pool tests and plant room (courses/full training will be provided - Pool Plant Operators )
● Ensure the adherence to all regulations and legislation relating to working with children.Training:
Leisure Duty Manager Apprenticeship L3 including Functional Skills in Maths and English
Training Outcome:Upon completion, there is an opportunity to progress into a Duty Manager position, if a position is available. Ongoing training and development.Employer Description:First Strokes Swim Schools are the UK leaders in providing the total swimming experience.
From our purpose built facilities and expert water-based tuition to our innovative award systems, our swimming pools provide the perfect conditions to learn to swim in a fun, informative and enjoyable way.
From starting on June 27th 2000 with just 70 students we now have 7 sites and teach over 6000 students every week!Working Hours :25 hours per week on a shift pattern basis, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Deal with general correspondence relating to all Learning and Development matters from a shared inbox
Ensure all employee data is processed in accordance with GDPR and Information Security
Respond to general queries quickly and confidently, asking for guidance when necessary
Process invoices for approval and onto accounts for payment
Process external course bookings
Assist with roll-out of compulsory e-learning programmes and enrolment on the Learning Management System (LMS)
Monitor completions on the LMS and attendance at other compulsory training courses and escalate where needed
Ensure all internal training events are added to the BM Academy calendar
Assist with the production of course materials and set-up for internal training
Booking EDI Committee meetings and taking the minutes for the meetings
Be a point of contact for our EDI Workstreams
Arranging EDI Champion meetings
Writing Hub articles about our EDI events and promoting on our external website
Be a point of contact for EDI events in the office
Help complete EDI submissions with our EDI Specialist
Deal with general correspondence related to EDI from a shared inbox
Booking EDI specific external training courses
Arranging and attending external conference and networking events for the EDI Committee
Management of an EDI calendar to support planning and promotion of key EDI Awareness Days
Training:You will undertake an Apprenticeship in Business Administration (Level 3).
You will be trained by Eastleigh College and spend 1 day a week completing college work, with 4 days in the office.Training Outcome:On completion of the apprenticeship, candidates will have the skills required to apply for an entry level HR role.Employer Description:Blake Morgan is one of the UK's leading full service law firms, with offices in London, Wales, Thames Valley and the South Coast. We provide our clients with practical and straightforward legal advice whatever their regional, national and international requirements. We act for large corporates, entrepreneurs and owner-managed businesses and private individuals, and public sector and charitable organisations.Working Hours :Monday to Friday, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Work with individual/groups of children
Follow instructions from Teachers/Deputy Manager
Support personal & social needs of pupils
Prepare classroom as directed for lessons & clear afterwards
Assist with the displays of pupil’s work
Support the teacher in managing pupil behaviour
Provide clerical/admin support such as photocopying/filing/typing etc
Support pupils to understand instructions
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Training:
Teaching Assistant Level 3 standard
20% off the job training
Tutor supported via online platform
Training Outcome:Permanent role considered on completion of the apprenticeship.
Level 4 and 5 Teaching Assistant courses at LMP Education available. Employer Description:Oulton broad Primary School is an outstanding primary school. We currently have 374 pupils on roll ranging from 4 to 11 years old. Our children’s best interests are always our first priority and we enjoy spending our days with them. We aim to compliment this level of care with the highest possible standards of teaching and learning.Working Hours :Monday to Friday,
08:30 - 15:30
30 hours per week total.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Creative,Initiative,Non judgemental,Patience....Read more...
Learning is completed remotely without any face-to-face requirements.
The apprentice will work across all areas within the office function.
The main duties will be:
Managing and booking of maintenance visits for engineers
Answering phones
Managing customer payments
Manage audit schedules for engineers and equipment
Other ad hoc duties
Training:Business Administration Level 3 Apprenticeship Standard.
Skills for Security will deliver the apprenticeship training, remotely, twice a month.
You will be required to complete all training tasks allocated during your dedicated tutor led meetings on MS Teams and gather any on the job evidence needed to supplement your studies.
You will be required to complete assessments and portfolio work during your tutor led meetings and take part in any additional training courses that the company require you to complete. Training Outcome:Once completed, you may be offered a full-time role.Employer Description:Mercury was started over 30 years ago by Ashley and Linda Foster. The business has grown steadily over the years and now employs over 18 people.
We started out installing domestic intruder alarms and now offer a range of systems for both commercial and domestic clients across the East Midlands.
Now, a true family business, Gareth, Lewis and Haydn have joined over the last 15 years and have continued to grow and develop the business using their IT backgrounds.
Over the years we’ve always invested in our staff, offering training and guidance as they grow and develop. Our team is committed to keeping up with the latest technological developments and standards related to our industry.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,Organisation skills,Administrative skills....Read more...
This is a perfect time to join the department in this newly created role prior to the beginning of the academic year. The role is being created to assist the team in meeting its increased workload, and to enable it to further improve its service to the Department.
You will be located within the Courses Team in DPIR. The team manages all the department’s postgraduate courses and key aspects of our joint undergraduate courses alongside History, Philosophy and Economics.
You will assist the team with a wide variety of tasks across both undergraduate and postgraduate provision, which will provide excellent training for a wide variety of education-related roles across the university in both colleges and other departments. This would include assisting with graduate applications, responding to offer holder enquiries, assisting with exam administration, dealing with lecture recording issues, providing communications support in relation to website updates or event organisation.
As part of this role, you will undertake an Apprenticeship with Abingdon & Witney College, where you will complete the Business Administrator Level 3 Apprenticeship. It should be noted that, despite the apprenticeship title, this apprenticeship relates to the administration of academic higher education courses within the university. The successful candidate would not be involved in the business of politics or international relations.
Responsibilities
You will be fully trained to carry out the following main tasks:
Enquiry handling:
• Act as first port of call for all types of enquiries. Respond to emails, phone calls, and other communications
• Publish events in our Virtual Learning Environment
• Deal with queries about room-bookings for teaching
• Organise online student rep elections
Course administration:
• Edit lecture recordings and assist with making them accessible to certain students
• Liaise with lecturers and students about ad hoc access requirements (due to clashes/illness)
• Assist with inputting payments into the system for paying examiners
• Assist with the management of online reading lists
• Assist with putting exam papers or submissions onto the online platform
• Liaise with teaching staff and other departments to make arrangements for teaching, and inputting arrangements into the online calendar
• Assist with drafting agendas, minutes and action logs for departmental meetings
• Assist other members of the team during peak periods
• Help to keep email distribution lists and access to online systems up to date
Additional duties:
As a new starter, you will be expected to complete mandatory training for the department and, if applicable to your role, these include:
• Information security and Data Protection
• Implicit Bias
• Bullying and Harassment training
• Equality and Diversity briefing
Please note that there is a more detailed Job Description on the University of Oxford jobs and vacancies page - vacancy reference 178252.Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths (if required)
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles.
Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.
We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday full-time. Times to be confirmed. This is an 18 month apprenticeship within a two year employment contract.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,MS Excel, Outlook and Word,Proactive 'can-do' approach,Willing to learn new skills,Adaptability....Read more...
Your duties and responsibilities in this role will consist of:
Providing IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up-to-date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician qualification, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll-out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long-term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Between 8:30am – 5pm, Monday-Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician qualification, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate.
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician qualification, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday- Friday
Between 9.00am and 5.00pm (Breaks to be confirmed)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear, articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Information communications technician qualification, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders, escalating as necessary for example, password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate, so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up-to-date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate. For example, mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders, escalating when necessary, for example, password resets
Support the roll-out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed. Further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:The role offers long term security and the opportunity to progress into a permanent position for the right candidate.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Placement 1 – Service Operations - 12 Months
Knowledge discovery, creation and sharing to facilitates IT professionals and the end-customer to view information as and when required.
Handling changes to the corporate IT infrastructure and operation.
Practice focused on planning, coordinating, and controlling software releases, updates, and changes within an organisation's IT infrastructure.
Respond to an unplanned event or service interruption and restore the service to its operational state.
Monitoring and event management including identification and categorisation of monitoring requirements with resolver groups.
Using PowerBI tools to create and manage dashboards for statis across Technology Service Operations.
Learning the principles and techniques for the Continual Service Improvement.
Join project Development & Sprint teams to experience Agile Methodology and ways of working.
Supporting the delivery of assigned service delivery outputs (e.g. demand, capacity, performance management, cost of services, processes, supplier and contract management etc) across the lifecycle of the contract, ensuring adherence to the agreed Service Level Agreements (SLAs) within the CSS contract.
Building relationships with both supplier and internal teams to deliver and improve the services delivered by the supplier.
Placement 2 – End User Computing – 3 months
Third Line Citrix Support where you work with a team to act as the final point of contact for complex technical issues, ensuring timely resolution and the minimisation of downtime.
Third Line Identify Management including setting up domains. keeping AD organised and healthy, properly managing Group Policy and Security Policy.
Packaging and Build Management working with the team on sequencing and packing applications. Working along the team on migration to Windows 11.
Placement 3 – Transport Services - 3 Months
Support Asset Management Systems such as Maximo, Ellipse and Mobile applications.
Responding to and resolving incidents across a range of LU, Surface and RFLI Asset Management Applications.
Experience day to day activity within key transport control centres.
Placement 4 – Payments Service - 3 Months
Spend time with Assurance team visiting TfL stations.
Spend time with Bus teams visiting bus garage.
Learning London Cycle Hire system, including backoff.
Learning equipment used by TfL customers and staff.
Training:You will be working towards a Level 3 qualification in I.T Solutions Technician.
Whilst on the scheme, we’ll support your technical development through a wide range of on-the-job practical experiences and placements. We’ll also support your professional development through a combination of classroom-led training courses, online training courses, mentoring opportunities and structured networking opportunities.
You will receive one-to-one support throughout the programme from your scheme sponsor and your Line Manager.
We also have an established Graduate and Apprentice Committee as well as an Alumni group, these groups are powerful networks in developing your understanding of the organisation, different apprenticeship schemes and opportunities to develop your career.
Many current graduates and apprentices believe this to be a powerful support network and they often hold apprentice only events that are very beneficial to your continued learning.
Training Outcome:Upon successful completion of this scheme, you could roll-off into any of the Service Management areas as a Service Analyst, Application Engineer, Service Reporting Analyst which could lead to further career development opportunities such as Support Analysts and to ultimately Senior Application Engineers and beyond.Employer Description:At TfL, our work goes beyond transport. We keep London moving – day in, day out. We’re about building stronger connections, and helping people do more of what they love. From sustainable futures to post-pandemic economic recovery, we’re constantly breaking new ground, and taking innovation to new heights. For our people, this is more than just a job. Our apprentices are pioneers, frontrunners, and mentors. And, with a culture built on support and flexibility that puts wellbeing first.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working....Read more...
These services will include
Several specialised outdoor services including commercial mowing, strimming and edging, shrub border maintenance (including planting), hedge cutting and weed control, turfing, soil sciences and related works as required.
Skillsets will be developed both through ‘learn-as-you-do’ practical experience and theoretical classroom learning.
You will work alongside our existing operational workforce to deliver a quality service with the support of an appointed mentor(s). This will include
Developing and delivering an excellent approach to customer service, and opportunity to develop additional skillsets around specialised equipment (such as tractors), minor equipment maintenance, quoting and sales. You will be expected to learn and adopt several custom programmes and technologies, both within the equipment you use and service management tools.
You will attend and attain skills and knowledge through college and/or related on-site courses with the aim of achieving NVQ or equivalent qualifications. These sessions or classes will offer the industry knowledge to succeed within this role, as well as helping you to develop and maintain good health and safety knowledge, always promoting safe work practices.
Alongside these two avenues of learning we expect all our apprentices to build upon their own knowledge of industry innovation, environmental sustainability and social value – both through work and your own learning - identifying opportunities where these factors can be used to improve the services we offer and pushing for positive environmental change in a way which supports Landscape Services and our customers.
A full DBS check (provided by the Company) is required for this role. You will be accompanied at all times and as such a driving licence is not mandatory, however you will require at least a provisional licence to be able to operate some equipment and you will need to find your own way to both college and work each day – therefore a current, clean driving licence is preferred.Training:
Horticulture or landscape construction operativeLevel 2 Apprenticeship Standard
You will be studying Horticulture or landscape construction operative at Hadlow college one day per week
Training Outcome:
Full time Grounds Maintenance Operative, Team Leader, Supervisor, Manager
Employer Description:Commercial Services Group (CSG) is one of the largest, local authority owned, trading organisations of its kind in the UK.
Since its inception over 90 years ago as the supplies division of Kent County Council, it has grown organically to become one of the leading suppliers of products and services to the education and public sector, serving over 15,000 customers in 85+ countries.
CSG is the umbrella for all its trading brands, it provides the support, dependability, and security to allow all brands to thrive independently. CSG are committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce.Working Hours :The apprentice will be working 40 hours per week (if under 18) but if over 18 will be working 45 hours per week and pay will be adjusted accordingly. Working hours will be Monday to Friday 7am to 4.30pm including lunchSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Patience,Physical fitness,Punctual,Reliable,Hardworking,Approachable,Trustworthy....Read more...
Your duties and responsibilities in this role will consist of:
To help plan, create, deliver and monitor multi-channel digital marketing campaigns to promote the Group’s businesses
Assisting the Marketing team in scheduling Social Media content and imagery
To get involved in increasing engagement across Social Media channels
Proofreading content for accuracy and cross-checking against brand guidelines
Keeping up to date with trends in digital marketing and applying your knowledge to the digital marketing schedule, in collaboration with the marketing team
Gathering feedback on marketing campaigns and creating reports
Creating basic artwork
Keeping up to date with brand standards, logo, colour and font usage to make sure we are compliant
To learn how to analyse and interpret data on a variety of topics including Google Analytics and the effectiveness of campaigns
To monitor and reply to online enquiries, including customer concerns
To create online surveys on Typeform or Google Forms, when required
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-channel Marketer qualification, including the following;
Knowledge Module 1: Principles of Coding
Knowledge Module 2: Marketing Principles
Knowledge Module 3: Digital Marketing Business Principle
You will be training in how to:
Analyse and contribute information on the digital environment to inform short and long term digital communications strategies and campaigns
Recommend and apply effective, secure and appropriate solutions using a wide variety of digital technologies
Use a variety of digital marketing tools such as: search marketing, search engine optimisation, e-mail marketing, web analytics and Pay-Per-Click
Understand the principles of coding and be able to use this to aid with future digital marketing campaigns
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long-term security and the opportunity to progress into a permanent position
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday- Friday
Between 9.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
To help plan, create, deliver and monitor multi-channel digital marketing campaigns to promote the Group’s businesses
Assisting the Marketing team in scheduling Social Media content and imagery
To get involved in increasing engagement across Social Media channels
Proofreading content for accuracy and cross-checking against brand guidelines
Keeping up to date with trends in digital marketing and applying your knowledge to the digital marketing schedule, in collaboration with the marketing team
Gathering feedback on marketing campaigns and creating reports
Creating basic artwork
Keeping up to date with brand standards, logo, colour and font usage to make sure we are compliant
To learn how to analyse and interpret data on a variety of topics including Google Analytics and the effectiveness of campaigns
To monitor and reply to online enquiries, including customer concerns
To create online surveys on Typeform or Google Forms, when required
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-channel Marketer qualification, including the following;
Knowledge Module 1: Principles of Coding
Knowledge Module 2: Marketing Principles
Knowledge Module 3: Digital Marketing Business Principle
You will be training in how to:
Analyse and contribute information on the digital environment to inform short and long term digital communications strategies and campaigns
Recommend and apply effective, secure and appropriate solutions using a wide variety of digital technologies
Use a variety of digital marketing tools such as: search marketing, search engine optimisation, e-mail marketing, web analytics and Pay-Per-Click
Understand the principles of coding and be able to use this to aid with future digital marketing campaigns
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long-term security and the opportunity to progress into a permanent position
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday
Between 9.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
What will the apprentice be doing?
Join us as a Shell UK Apprentice where you can grow as we power progress together.
We are transitioning to become a net-zero emissions business while providing the energy that people around the world need today.
You will have the chance to develop as you work with experienced colleagues and share your unique perspective and fresh ideas on how to tackle energy-related challenges. That’s why we’re looking for apprentices who share our purpose and passion for progress.
Our inclusive and collaborative culture will equip you with the support you need to forge your own path and grow your skills as you work on meaningful projects.
A Shell UK Apprenticeship gives you the opportunity to:
Undertake a real role within Shell’s businesses in the UK, combined with formal off the job learning.
Gain exposure to the energy industry and work with talented colleagues from across our businesses.
Work on meaningful projects that have a real business impact.
Apply what you have learnt during your studies to our business and your role.
Obtain a nationally recognised qualification.
Shell Trading & Supply (T&S) is one of the largest energy trading organisations in the world with Hubs in London, Houston, Singapore, Dubai and Rotterdam. T&S support the Shell Group through trading environmental products, biofuels, power, LNG, chemical feedstocks, crude oil, refined products and freight in trading hubs all over the world. T&S are active in most energy markets across the globe, sourcing from a wide range of suppliers and selling to a wide range of customers, both internally and externally to Shell.
As part of the Digital and Technology Solutions Degree Apprenticeship, you will be placed into a role across Shell Energy or our Commercial Operations businesses within T&S.
Typical roles could include Vessel Performance Analyst, Power Quantitative Analyst or Commercial Operator.
As part of the Digital and Technology Solutions Degree Apprenticeship, typical activities may include:
Analysing and collating data in support of wider team projects and activities to drive simplification and improvement activities.
Collaborate with other analysts and stakeholders to provide insights and recommendations.
Design and build data and technology processes in support of new business initiatives.
Support coding activities to support in translating commercial products and transactions into easily replicable and industrialised systems.
Monitor and report on key market opportunities, trends, and value potential.
Ongoing development of management information and KPI reports in Power BI, PowerApps or equivalent solutions.
For this role, it would be preferable for you to have strong analytical skills and have had exposure to Python or any coding courses.Training:What training will the apprentice take and what qualification will the apprentice get in the end?
Award – BSc (Hons) Digital and Technology Solutions Professional.
Length – 2.5 years accelerated degree apprenticeship (including End Point Assessment).
Upon successful completion of the programme will enable degree candidates to gain an accredited undergraduate degree, whilst building invaluable work experience and industry knowledge.
Corndel College London (CCL) degree apprenticeships put leading-edge academic theory into practice in the workplace - bridging the gap between degree education and the working world.
Throughout the Digital and Technology Solutions Degree apprenticeship, you will receive 1-1 coaching, support, and guidance from a dedicated team who are there to ensure you get the most from your work experience. Apprentices will be equipped with in-depth knowledge and understanding in areas such as data analytics, DevOps and cyber security. Training Outcome:What is the expected career progression after this apprenticeship?
We will welcome you to life at Shell with an onboarding programme which will enable you to familiarise yourself with Shell’s various UK businesses. You will have a strong support network to help you succeed. You will be equipped with the support of a mentor and buddy to help you grow and develop.
We are committed to supporting you as you embark in your role. This support will involve collaboration with you, your line manager, and your training provider.
As an apprentice you will spend 20% of your working week dedicated to off-the-job training, with the rest of your time spent working in our UK businesses.
Employer Description:About the employer:
For well over a century, Shell has been playing a major role in powering and fuelling the UK’s industry, transport, and homes. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, our organization will benefit, and innovation will thrive. Shell UK has a key role to play in helping meet the country’s growing energy demand, whilst using innovative technologies to develop cleaner energy.Working Hours :Days and shifts to be confirmedSkills: Communication skills,Attention to detail,Problem solving skills,Presentation skills,Analytical skills,Logical,Creative,Initiative,Strong interpersonal skills,Self starting and motivated,Curious to learn,Adaptability,Collaboration....Read more...
