SIA Tutor – Security Industry TrainingLocation: Leeds Based with Various Travel Required Salary: £40,000 per year Contract: Full-time, permanentAbout the RoleOur client is looking for an experienced and passionate SIA Tutor to deliver high-quality training across a range of accredited security industry courses, including:
Level 2 Door SupervisorAward in Door Supervisors in the Private Security Industry (Level 2)Level 3 Emergency First Aid at WorkCCTV Operator (Level 2)Award for CCTV Operators in the Private Security Industry (Level 2)SIA Licence-linked qualifications
In this role, you will train, assess, and inspire learners to achieve their qualifications, preparing them for careers in the security industry. You will also embed functional skills where required, provide expert industry insight, and ensure compliance with awarding body and regulatory standards.Key Responsibilities
Deliver engaging and effective SIA training sessions using a variety of teaching methods.Support learner engagement strategies to meet monthly recruitment and achievement targets.Provide constructive feedback on learner work and assessments.Promote a safe, inclusive, and professional learning environment.Maintain compliance with Ofsted, Matrix, and awarding body requirements.Collaborate with colleagues to meet learner needs and organisational goals.Offer Information, Advice, and Guidance (IAG) throughout the learner journey.
About YouEssential:
Level 3 qualification in SIA or significant professional security industry experience.Recognised teaching qualification (or willingness to work towards one).Maths & English at Level 2 or above.Excellent communication and interpersonal skills.Strong industry knowledge and ability to inspire learners.Understanding of inclusive and non-discriminatory teaching practices.
Desirable:
Experience with e-portfolio systems (preferably OneFile).IAG Level 2 qualification (or willingness to work towards one).Experience of Ofsted inspections.Commitment to continuous professional development.
What’s on Offer
Competitive salary of £40,000.Opportunity to deliver a diverse range of SIA and security qualifications.Professional development and CPD opportunities.Work with motivated learners looking to build their careers in security.
SIA Tutor – Security Industry Training....Read more...
As part of their continued and sustainable growth, they now operate and work with clients across many market sectors in West Sussex, East Sussex, Hampshire, Isle of Wight, Surrey, Dorset and Berkshire within the industrial and commerial sector.
They are a dynamic, forward thinking, independent business, and continue to embrace new technologies, enhance their services and adapt to the needs of their clients making them a trusted choice within the industry.
The successful individual(s) will get the opportunity to work for an established employer and become fully supported engineers.
SFA are accredited for Fire under the BAFE SP203-1 scheme, Security SS2001 as well holding Health & Safety accreditations.
Employee well-being is important to SFA and they moved to a 4 day week in 2022.
£12.21 p/h.
Ideal candidate will need:
Excellent communication skills and listening skills
Ability to follow instructions
The ability to work within a team meeting tight deadlines as well as lone working as the role develops
A strong interest in technology and engineering
Great problem solving skills and attention to detail
To be committed to developing new skills and gaining knowledge of the industry
A positive attitude, willingness to learn and an excellent work ethic
Basic understanding of electrical systems (advantageous but not essential)
Training:Fire Emergency Security Systems Technician Level 3 Apprenticeship Standard.
Skills for Security will deliver the apprenticeship training in block release at centre. You will attend centre one week every eight weeks.
You will be required to complete all training tasks allocated during your block release weeks at the training centre and gather any site evidence needed to supplement your studies.
You will be required to complete an annual assessment at the training centre and take part in any additional training courses that the company require you to complete. Training Outcome:To become an independent abled engineer within the business with progression opportunities as the company continues to grow / Company van.Employer Description:SFA is a fire and security company who have always had a strong technical background, this is a fundamental part of their business and something they continue to enjoy today, with over 40 years of industry knowledge and experience to draw upon.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail....Read more...
As part of their continued and sustainable growth, they now operate and work with clients across many market sectors in West Sussex, East Sussex, Hampshire, Isle of Wight, Surrey, Dorset and Berkshire within the industrial and commerial sector.
They are a dynamic, forward thinking, independent business, and continue to embrace new technologies, enhance their services and adapt to the needs of their clients making them a trusted choice within the industry.
The successful individual(s) will get the opportunity to work for an established employer and become fully supported engineers.
SFA are accredited for Fire under the BAFE SP203-1 scheme, Security SS2001 as well holding Health & Safety accreditations.
Employee well-being is important to SFA and they moved to a 4 day week in 2022.
£12.21 p/h
Ideal candidate will need:
Excellent communication skills and listening skills
Ability to follow instructions
The ability to work within a team meeting tight deadlines as well as lone working as the role develops
A strong interest in technology and engineering
Great problem-solving skills and attention to detail
To be committed to developing new skills and gaining knowledge of the industry
A positive attitude, willingness to learn and an excellent work ethic
Basic understanding of electrical systems (advantageous but not essential)
Training:Fire Emergency Security Systems Technician Level 3 Apprenticeship Standard.
Skills for Security will deliver the apprenticeship training in block release at centre. You will attend centre one week every eight weeks.
You will be required to complete all training tasks allocated during your block release weeks at the training centre and gather any site evidence needed to supplement your studies.
You will be required to complete an annual assessment at the training centre and take part in any additional training courses that the company require you to complete. Training Outcome:To become an independent abled engineer within the business with progression opportunities as the company continues to grow / Company van.Employer Description:SFA is a fire and security company who have always had a strong technical background, this is a fundamental part of their business and something they continue to enjoy today, with over 40 years of industry knowledge and experience to draw upon.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail....Read more...
Achieve KPI’s given within your role where they are set out in writing.
Provisioning customer sales orders and ensure our customers are onboarded, managing the implementation of new services, via project management, web demonstrations and training.
Actioning and Resolving faults, liaising with the necessary clients and colleagues, and documenting via cases.
Escalate complex issues / faults to the Senior IT Support Executive
Providing customer support and training via web demonstration, telephone and customer visits.
To maintain the best professional relationship with our customers.
Provide assistance to other employees within the business.
Attend service training and webinar sessions to improve product knowledge.
To review and interact with our customers where required to improve their customer experience.
Always working to our values and ensuring all employees also understand the values and how they positively impact the business and the way we operate.
Ensure customer, suppliers’ and employees’ expectations are managed as per our values.
Use initiative to learn new products & systems and share your knowledge with others.
Training:Training will take place online via weekly lessons through Velocity Academy. The apprentice will also have monthly scheduled coaching calls.Training Outcome:The role offers long term security and the opportunity to progress to a permanent position on successful completion of the apprenticeship.Employer Description:information Velocity Academy is a post 16 private education provider that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy now delivers apprenticeship programmes, short courses and online virtual classes to both employers and individual students. We now boast a diverse portfolio of vocational learning programmes such as technology, business management, administration, and health and fitness.Working Hours :Working hours Monday- Friday 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Welcome, greet and check-in customers/test-taking candidates
Comply with all exam testing security and procedures and follow company policies using careful judgment
Verify customer/candidate personal identification documents and explain the exam testing process/rules
Proctor / invigilate candidates while they are completing their exam/test
Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre
Some housekeeping duties such as vacuuming floors and sanitising keyboards/workstations as necessary
Training:
Business Administrator Level 3 Apprenticeship Standard
1 Day a week College work via Teams
The rest of the training will take place in the workplace
Training Outcome:On successful completion of this apprenticeship, the candidate could progress into:
A permanent role as a Test Centre Administrator or Senior Test Centre Administrator Specialist roles such as Customer Service Coordinator, Examinations Officer, or Digital Support Technician. Opportunities to move into Trainer positions, supporting delivery of courses and candidate learning
Progression into Business Development Officer roles, contributing to client engagement, partnerships, and growth projects
Supervisory or Team Leader roles within the test centre or across our wider sites
Employer Description:Smartthink Ltd is a trusted partner in Information Technology excellence. We do not just deliver IT Training and Certifications but also empower businesses with cutting-edge IT support, seamless outsourcing, and robust communication solutions to drive long-term stability and growth of clients. Our IT training programs i based in London and beyond and are designed to unlock full potential of individuals. Led by industry experts, we equip our clients with the high-impact skills, practical know-how, and confidence to thrive in today’s competitive tech landscape. At Smartthink, we do not just keep pace with the future—we help shape it. We offer more than just a job. We offer a platform to innovate, learn, and make a genuine impact. Not anyone who join us, signs up for routine tasks rather they are stepping into an environment where their skills are nurtured. With the apprentice emerging talent, Smartthink is a place to elevate their career, expand their horizons, and do meaningful work that matters.Working Hours :Monday to Friday, between 9.00am and 5.00pm (exact shifts may vary depending on test centre schedules).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit.
The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose, in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (08:30-17:00)Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Thursday(08:15-17:30) Friday(08:15-16:45).Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the clinical team and practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose - and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12-month apprenticeship, you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday, Tuesday (08:30 - 17:00), Wednesday, Thursday, Friday (07:30 - 16:00)Skills: Communication skills,IT skills,Attention to detail....Read more...
