Conduct and assist with installation, maintenance, and repair of security perimeter equipment (Automatic Gates, Barriers, Turnstiles, Blockers, Bollards and Automatic Doors at customer sites
Complete reactive call outs supervised within a SLA timeframe (4, 8 and 24 hour response times)
Carry out PPM works supervised on electrical and mechanical products within our industry
Field work and travel with supervisor within the northern areas covering, Northwest area
Troubleshoot and diagnose technical issues efficiently to minimise downtime
Prepare and work with supervisor on detailed service reports and documentation after each visit
Collaborate and work closely on the day to day with the engineering supervisor to improve service processes and product performance
Maintain an organised inventory of tools and parts necessary for service tasks
Ensure compliance with health and safety regulations during all operations, Complete various industry courses DHF, ADSA to comply with all products
Learn in house products within our manufacturing facility to from mechanics to automation of the products
Training:
Training will be delivered at Castleford College on a day-release basis
Training Outcome:
Potential to become a permanent Field Service Engineer to work within the Yorkshire and Northern Areas
Employer Description:Manufacturer, installer and service provider for all Security Perimeter Equipment for Automatic Gates, Barriers, Bollards, Blockers and Doors.Working Hours :42 hours/week
Monday- Thursday- 08:00- 17:00
Friday- 08:00- 16:30
Additional overtime if and when required.Skills: Organisation skills,Team working,Punctuality,Positive attitude....Read more...
Take, log and progress tickets on the helpdesk system
Routine, planned and reactive maintenance IT equipment and peripherals across the client base, including cleaning
Hardware and software repairs in a workshop facility
Carry out network documentation and reporting
Diagnose and resolving faults on IT equipment
Refer serious technical and support problems to senior staff and the appropriate technical/support facility, to ensure the quick resolution of faults
Install software and hardware including the updating of drivers and antivirus software
To record and update requests for support and maintenance with feedback to requestors regarding progress
Provide support for Server based operating systems, desktop and office 365
Attend relevant courses in respect of professional development of ICT knowledge
Undertake small local projects and participate in larger projects under direction
Always maintain confidentiality in respect of customer-related matters and to prevent disclosure of confidential and sensitive information
To be familiar with the requirements of Data Protection legislation and to ensure compliance with it
To undertake any other duties of a similar level and responsibility as may be required
Training:
ICT (Information Communications Technician) Level 3 apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Career progression opportunities
Potential full-time position after successful completion of Apprenticeship
Employer Description:Driving Success Through Technology Customer focused IT Support, Cyber Security and Communications solutions, from one of the UK’s leading Managed Service Providers.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
To work under the direction of the teacher to raise pupil attainment and maintenance of a well ordered environment
You will work closely with children to enable them to access a full and rich curriculum within which they can make progress
Your work will include:
Implementing strategies to support pupils such as giving further explanations, adapting work, prompting or encouraging concentration and participation
Assisting with the assessment and recording of pupil progress
Delivering planned activities to a small group or individual pupilsOrganising materials and resources for lessons
Promoting inclusive education and integration and helping in the development of relationships by encouraging appropriate interaction between pupils
Supporting the class teacher in managing behaviour and promoting good behaviour around the school
Liaising with the class teacher about individual children’s learning
Undertaking playground duties as part of a rota
Attending training and meetings
Complying with the procedures relating to child protection, health, safety and security, confidentiality and reporting concerns to an appropriate person
Undertaking any other duties reasonably required by the class teacher or Head teacher
Training:
As an apprentice, you will have approximately 39 educator sessions throughout the duration of your apprenticeship.
You will see your educator every 2 weeks for your online sessions
There are four mandatory online day courses that you must attend as part of your apprenticeship
Training Outcome:
It is hoped but not guaranteed that an offer of full-time employment can be made on completion of your qualification
Employer Description:
We have a dedicated team of staff, pupils and governors, all committed to upholding our Christian values and providing the very best for our school community. We work in partnership with families to support every child’s development and wellbeing. We strive to create a nurturing environment where children feel safe, valued and inspired to succeed.
Working Hours :Monday – Friday, 08:30 - 15:30 (30 minute lunch break)Skills: Communication skills,Organisation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Site security - To lock/unlock the site as required
To ensure that the perimeter is secure and that the access gates are locked/unlocked as necessary
Cleaning - To deal with any spills, leaks, unexpected areas of cleaning as they arise ensuring that the correct chemicals are used and signage put in place when necessary
To empty bins, litter pick and sweep to maintain a clean site internally and externally
To undertake minor repairs as capable and directed
To undertake more major projects in the school holidays including, but not limited to, decorating and more time consuming tasks
To distribute deliveries around the school
Undertake regular checks and clean the minibuses
Ensure that services take place on a regular basis
To support to maintain Health and Safety records
To attend relevant training courses as required
To participate in marketing and liaison activities such as open evening and liaison events with schools and community organisations
Training Outcome:
Potential full-time role following completion of apprenticeship
Depending on your circumstances, you may wish to progress on to a Facilities Management Supervisor at level 3
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Wednesday, 8.00am - 2.30pm, Thursday & Friday, 9.00am - 3.30pm (30 minutes for lunch).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness,Health & Safety....Read more...
You’ll gain hands-on experience by working on real-world tasks such as managing user accounts, triaging IT support requests, maintaining hardware and software inventories, and supporting our digital learning environment
You'll also become familiar with a variety of business applications and IT systems - including Microsoft Office and our IT Helpdesk ticketing platform
Provide an initial point-of-contact service for customers
Provide first-line technical support to end users, resolving hardware and software, issues
Log, track, and manage support tickets, ensuring timely resolution in line with service level agreements (SLAs)
Install, configure, and maintain desktops, laptops, printers, and other peripheral devices
Assist with software installation, updates, and licensing management
Perform routine system maintenance, including updates, patches, and basic troubleshooting
Support user account management (e.g. password resets & MFA)
Maintain accurate documentation of inventories
Provide guidance and basic training to users on IT systems and best practices
Ensure compliance with company IT policies, security standards, and data protection requirements
Promote cybersecurity awareness and good practices among users
Alongside your practical work, you’ll study towards a Level 3 IT Solutions qualification as part of a structured apprenticeship programme, designed to support your learning and long-term career development.Training:
The apprentice will formally train in their day-release at Shrewsbury College London Road campus for one day per week, with the remaining days of the week working on site across Shrewsbury College's campuses
Training Outcome:
Following successful completion of the apprenticeship there will be an opportunity to discuss long term career development
Employer Description:Shrewsbury College is Shropshire’s largest college and a designated sixth form offering sixth form college terms and conditions. 2100 A-Level students are taught at our Welsh and English Bridge Campuses in the centre of Shrewsbury with our London Road Campus offering a broad range of vocational and higher-level courses to 2400 16-18 year olds, 4000 adult students, 300 HE students and 900 apprentices. The college achieves excellent student outcomes and enjoys outstanding financial health. The college was inspected in March 2025 and judged to be ‘Outstanding’. As a result of continuing growth in student numbers we are looking to recruit outstanding colleagues who share our student centred ethos and commitment to excellence.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Work to deadlines....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary
Work shadow a colleague, and develop an understanding of workshop procedures through on job training
Attend manufacturers training and other training courses as appropriate
Learn Crown administrative procedures, and how to complete worksheets, timesheets etc.
Assist in keeping customer trucks secure and clean whilst in the workshop
Ensure security and correct use and issue of all tools and spares issued
Understand and adhere to all Crown Company, legislative and Health and Safety procedures
Under close supervision, ensures all work undertaken meets industry and Crown work standards
To build and maintain good relationships with customers, colleagues and managers
Undertakes other duties which Crown may from time to time reasonably request
Training:
You will complete a 2 week block once every 6-8 weeks at Loughborough College, Stephenson Campus in Leicester
Lift truck and Powered Access Engineering Technician Level 3 Standard
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham
By the end you will achieve a level 3 qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon sucessful completion of your apprenticeship you will be become a new engineer with the opportunity to become a fully fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday - Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary
Work shadow a colleague, and develop an understanding of workshop procedures through on job training
Attend manufacturers training and other training courses as appropriate
Learn Crown administrative procedures, and how to complete worksheets, timesheets etc.
Assist in keeping customer trucks secure and clean whilst in the workshop
Ensure security and correct use and issue of all tools and spares issued
Understand and adhere to all Crown Company, legislative and Health and Safety procedures
Under close supervision, ensures all work undertaken meets industry and Crown work standards
To build and maintain good relationships with customers, colleagues and managers
Undertakes other duties which Crown may from time-to-time reasonably request
Training:You will complete a 2 week block every 6-8 weeks at Loughborough College, Stephenson Campus in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a Level 3 Engineering qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon successful completion of your apprenticeship, you will be become a new engineer with the opportunity to become a fully-fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager. Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday - Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary.
Work shadow a colleague, and develop an understanding of workshop procedures through on-the-job training.
Attend manufacturers' training and other training courses as appropriate.
Learn Crown administrative procedures, and how to complete worksheets, timesheets, etc.
Assist in keeping customer trucks secure and clean whilst in the workshop.
Ensure security and correct use and issue of all tools and spares issued.
Understand and adhere to all Crown Company, legislative and health and safety procedures.
Under close supervision, ensures all work undertaken meets industry and Crown work standards.
To build and maintain good relationships with customers, colleagues and managers.
Undertakes other duties which Crown may from time to time reasonably request.
Training:You will complete a 2 week block once every 6-8 weeks at Loughborough College, Stephenson Campus in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a Level 3 Engineering qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon sucessful completion of your apprenticeship you will be become a new engineer with the opportunity to become a fully fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday to Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary
Work shadow a colleague, and develop an understanding of workshop procedures through on job training
Attend manufacturers training and other training courses as appropriate
Learn Crown administrative procedures, and how to complete worksheets, timesheets etc.
Assist in keeping customer trucks secure and clean whilst in the workshop
Ensure security and correct use and issue of all tools and spares issued
Understand and adhere to all Crown Company, legislative and Health and Safety procedures
Under close supervision, ensures all work undertaken meets industry and Crown work standards
To build and maintain good relationships with customers, colleagues and managers
Undertakes other duties which Crown may from time-to-time reasonably request
Training:You will complete a 2 week block every 6-8 weeks at Loughborough College, Stephenson Campus in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a Level 3 Engineering qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon successful completion of your apprenticeship, you will be become a new engineer with the opportunity to become a fully-fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday - Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary.
Work shadow a colleague, and develop an understanding of workshop procedures through on-the-job training.
Attend manufacturers' training and other training courses as appropriate.
Learn Crown administrative procedures, and how to complete worksheets, timesheets, etc.
Assist in keeping customer trucks secure and clean whilst in the workshop.
Ensure security and correct use and issue of all tools and spares issued.
Understand and adhere to all Crown Company, legislative and Health and Safety procedures.
Under close supervision, ensures all work undertaken meets industry and Crown work standards.
To build and maintain good relationships with customers, colleagues and managers.
Undertakes other duties which Crown may from time to time reasonably request.
Training:
You will complete a 2 week block once every 6-8 weeks at Loughborough College, Stephenson Campus in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard qualification.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:
We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon successful completion of your apprenticeship, you will become a new engineer with the opportunity to become a fully fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.
Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday to Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Responsibilities:
During the course of your apprenticeship, you will:
Learn to provide consistently high levels of customer service, ensuring all building users feel supported and welcomed
Carry out general building‑related duties across managed sites, working within your personal competency and following direction from supervisors
Develop your knowledge of day‑to‑day facilities tasks, including reception duties, identity checks, opening and locking up procedures, and the use of personal radios
Learn to receive, document, and dispatch goods and services, including handling and processing post
Assist with general cleaning duties within buildings as required. This may involve using specialist equipment, for which full training will be provided
Support the cleaning and maintenance of external areas, such as car parks, cycle stores, and surrounding outdoor spaces
Work with the Building Supervisor to prepare, clean, and maintain lecture and meeting facilities. This includes manual handling tasks such as moving furniture and audio‑visual equipment, and developing basic knowledge of IT and AV systems
Help maintain high standards of service and presentation throughout the building. This includes identifying areas needing attention, wearing the provided uniform, being courteous and professional, and following the University Code of Conduct
Monitor and maintain safety standards, with support, in line with the HASAW Act 1974. You will also become familiar with COSHH and Manual Handling regulations
Attend University training courses as required to support your development and ensure compliance with relevant procedures
Provide holiday or sickness cover when needed, which may involve temporary changes to your working hours, duties, or location
Undertake additional training and comparable duties as directed. This may include first aid, manual handling, CCTV operation, and completing necessary security clearance checks
Learn to perform other duties as required to support the Facilities Management Team in delivering agreed service levels
Hazard‑Specific/Safety‑Critical Duties:
This role includes duties that require successful pre‑employment health screening through the Occupational Health Department before starting work. These may include:
Regular manual handling
Safety‑critical work (e.g., working at height, handling chemicals under COSHH)
Food handling
Other safety‑critical tasks as identified in the Hazards Checklist
Training:
Facilities Services Operative Level 2 Apprenticeship Standard
Training Outcome:
For the right candidate there may be an opportunity to undertake further levels of training in the future to level 3 and beyond
Employer Description:Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting edge. Oxford is one of Europe's most entrepreneurial universities. Income from external research contracts in 2016/17 exceeded £564m and we rank first in the UK for university spinouts, with more than 130 companies created to date. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford.Working Hours :Monday to Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
LOCUM DENTAL RECEPTIONIST REQUIRED IN IPSWICH - POTENTIAL TO TURN PERMEmployment Type: Full-time - Temporary contract to cover holidays/long term sick with potential to become permanentMonday - Friday, 8 hours per day (flexible)Offering £12.21- £14ph Experience:Dental Reception: 1 year (preferred)All candidates MUST have DENTAL reception experience to applyThis role requires someone who can start immediately and quickly adapt to a fast-paced environment.We are part of a multi-award winning group of Dental Practices. It is a busy practice located in Ipswich.We are looking for a Dental Receptionist with an approachable nature, excellent communication skills and great organisational skills. You will be required to attend to patients on the phone and in person, co-ordinate and organise appointments and administration to facilitate the efficient running of the dental practice. Your role will include reassuring nervous patients, making conversation with patients and making them feel welcome, keeping the reception area clean and tidy, keeping the clinicians' diaries as full as possible, dealing with electronic and paper forms and referrals and confirming patient appointments. You will be reporting to the Practice Manager.Main Job Tasks, Duties and Responsibilitiesgreet patientsregister new patients according to established practice protocolsassist patients to complete all necessary forms and documentationverify and update patient informationinform patients of dental practice procedures and policymove patients through appointments as scheduledenter all relevant patient information into data systemmaintain and manage patient records in compliance with privacy and security regulationsanswer and manage incoming callsrespond and comply to requests for informationschedule patient appointmentsconfirm upcoming appointments and recalls according to practice protocolcheck daily appointment schedulearrange patient charts for next day appointmentsfill in cancellations and no-showsorganise referrals to other specialistsdispatch lab work appropriatelycollect and receipt payments from patients at time of treatmentinform patients of financial treatment plan optionsarrange payment schedule with patientsprepare and mail billing statementsprepare claim forms for dental insurancearrange supporting documents for insurance claimssort and distribute incoming and outgoing postmonitor and maintain inventory of dental office suppliesupdate patient education materialsmaintain a professional reception areasafeguard patient privacy and confidentialityEducation and Experience:general education degree or high school diplomaknowledge of dental terminology, procedures and diagnosisknowledge of computer and relevant software applicationsknowledge of general administrative and clerical proceduresworking knowledge of dental insuranceexperience using Software of ExcellenceKey Competencies and Skills:healthcare reception skills, ideally in dentistrycomputer/IT skillscommunication skillsinformation collection and managementplanning and organizingaccuracycustomer service skillsteam workinitiativeadaptabilityconfidentialityAbout Us:We are a multi award-winning family of modern and innovative dental practices located across the UK. Committed to delivering exceptional dentistry, we pride ourselves on our dedication to providing inspirational care in a supportive and nurturing environment. Our highly trained team works collaboratively to ensure the best possible outcomes for our patients, making us a cornerstone of dental excellence in our communities.Key Benefits:- Competitive salary with rapid growth potential- Bonuses tied to clear KPIs for achieving targets- Opportunity to work alongside a friendly and professional world-class team- Annual training provided to all staff- Ongoing support for personal and professional development- Career advancement opportunities within our expanding organisation- Substantial discounts on dental treatments for yourselfWhy Choose us?:- Excellent team support from highly skilled professionals- In-house training and growth opportunities- All core CPD covered with Dentistry CPD- Career progression pathways and opportunities for role diversification- Access to Smile Perks, including:- Education & Training: Free CPD and free training for our staff (examples inc Hands on courses, Implant training, Communication and Leadership training)- Financial Discounts: Discounts on dental treatments for you- Social & Team: Regular socials and team-building activities in a fun and energetic environment- Equipment: State-of-the-art tools and technologies including ITero Scanners, CBCT Scanners, DSLR Cameras, and more- Services Provided: A comprehensive range of dental services including Cosmetic Dentistry, Invisalign, Dental Implants, Tooth Whitening, Hygiene Services, Smile Makeovers, Facial Aesthetics, Orthodontics, Veneers, Composite Bonding, and Specialist Services10 surgeries, mixed practice....Read more...
