Take, log and progress tickets on the helpdesk system
Routine, planned and reactive maintenance IT equipment and peripherals across the client base, including cleaning
Hardware and software repairs in a workshop facility
Carry out network documentation and reporting
Diagnose and resolving faults on IT equipment
Refer serious technical and support problems to senior staff and the appropriate technical/support facility, to ensure the quick resolution of faults
Install software and hardware including the updating of drivers and antivirus software
To record and update requests for support and maintenance with feedback to requestors regarding progress
Provide support for Server based operating systems, desktop and office 365
Attend relevant courses in respect of professional development of ICT knowledge
Undertake small local projects and participate in larger projects under direction
Always maintain confidentiality in respect of customer-related matters and to prevent disclosure of confidential and sensitive information
To be familiar with the requirements of Data Protection legislation and to ensure compliance with it
To undertake any other duties of a similar level and responsibility as may be required
Training:
ICT (Information Communications Technician) Level 3 apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Career progression opportunities
Potential full-time position after successful completion of Apprenticeship
Employer Description:Driving Success Through Technology Customer focused IT Support, Cyber Security and Communications solutions, from one of the UK’s leading Managed Service Providers.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
Supported by Digital Forensic staff, use a wide range of commercial and specialist digital forensic and video analysis software and hardware tools
Working under instruction, to provide assistance to the Digital Forensic Examiners
Safe handling of forensic exhibits to ensure continuity, confidentiality, and security is maintained at all times
Develop a practical understanding of the principles of digital evidence and how it is used to support investigations and criminal justice processes
Develop, and evidence, an understanding of Digital Forensic good practice methodologies (ISO17025/17020 standards, FSR Codes, ACPO Principles of Digital Evidence and other legislation), used in the examination of computers, mobile phones, CCTV, and other digital devices
Produce a professional development portfolio by completing an accredited course of study and training courses. Also achieving, and maintaining competence to support a range of digital evidence activities and administrative tasks
Training:
Digital Forensic Technician Level 4
At employers work place
Training Outcome:Upon successful completion of the apprenticeship, you will be able to apply for a permanent position is there is one available, but there is no guarantee.Employer Description:West Midlands Police is the second-largest police force in the country, serving the three major cities of Birmingham, Coventry, and Wolverhampton, alongside the districts of Sandwell, Walsall, Solihull, and Dudley.
Against this backdrop, the force handles more than 2,000 emergency calls every day, while patrolling the streets and responding to incidents 24 hours a day, seven days a week. We have made significant improvements in reducing overall crime, improving call response times, and increasing arrest rates. This work can only continue with the right people, therefore as an employer of choice, we are looking for the right people who can serve and protect our communities.Working Hours :Shift pattern - TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Whilst on the apprenticeship, you’ll develop expertise across a range of capabilities including:
Digital
Web
Data
Cyber security
Cloud computing
Project management
Application and infrastructure development and business analysis
Training:The apprenticeship lasts for 3 or 4 years, depending on your experience and qualifications. Formal training for the programme is supplied by Gateshead College and BPP University, with a combination of on-the-job training, as well as structured training and courses.
Apprentices obtain a world recognised BSc Degree in Digital and Technology Solutions with a specialism in Software Engineering. Functional Skills Level 2 English and Maths if required.Training Outcome:In addition to obtaining a degree free of university debt, candidates gain invaluable work experience at the world’s leading management consulting and technology company, with the potential for permanent employment at the end of the apprenticeship across a range of areas including Software Engineering, Technology Achitecture, DevOps and Amazon Web Services. Employer Description:Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenueWorking Hours :Monday - Friday, 9.00am - 5.30pm, with a lunch break of one hour.Skills: Passion for Technology,Logical Mindset,Problem Solving Ability,Strong Communication Skills....Read more...
To work under the direction of the teacher to raise pupil attainment and maintenance of a well ordered environment
You will work closely with children to enable them to access a full and rich curriculum within which they can make progress
Your work will include:
Implementing strategies to support pupils such as giving further explanations, adapting work, prompting or encouraging concentration and participation
Assisting with the assessment and recording of pupil progress
Delivering planned activities to a small group or individual pupilsOrganising materials and resources for lessons
Promoting inclusive education and integration and helping in the development of relationships by encouraging appropriate interaction between pupils
Supporting the class teacher in managing behaviour and promoting good behaviour around the school
Liaising with the class teacher about individual children’s learning
Undertaking playground duties as part of a rota
Attending training and meetings
Complying with the procedures relating to child protection, health, safety and security, confidentiality and reporting concerns to an appropriate person
Undertaking any other duties reasonably required by the class teacher or Head teacher
Training:
As an apprentice, you will have approximately 39 educator sessions throughout the duration of your apprenticeship.
You will see your educator every 2 weeks for your online sessions
There are four mandatory online day courses that you must attend as part of your apprenticeship
Training Outcome:
It is hoped but not guaranteed that an offer of full-time employment can be made on completion of your qualification
Employer Description:
We have a dedicated team of staff, pupils and governors, all committed to upholding our Christian values and providing the very best for our school community. We work in partnership with families to support every child’s development and wellbeing. We strive to create a nurturing environment where children feel safe, valued and inspired to succeed.
Working Hours :Monday – Friday, 08:30 - 15:30 (30 minute lunch break)Skills: Communication skills,Organisation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To increase employer engagement by actively sourcing and developing relationships with employers to secure additional live vacancies, supporting learner progression and strengthening opportunities linked to SWAP and other courses.
Manage inbound and outbound calls with learners, including welcome calls, support calls, and queries.
Respond to electronic enquiries, providing guidance, advice, or signposting.
Maintain accurate learner contact records.
Support retention, engagement, and completion activities, including newsletters.
Support the Co-ordinator and senior administratorwith reports, admin tasks, and meeting minutes.
Provide general administrative support, including stationery orders.
Manage employer and learner enquiries across phone, email, and post.
Support marketing activity including calls, emails, post, and newsletters.
Re-engage former employers and support partnership development.
Maintain accurate CRM records and campaign data.
Run reports to support campaign monitoring and performance.
Build and maintain relationships with employers.
Support events and networking activities when required.
Meet agreed targets and KPIs.General
Attend and contribute to whole college, department or other meetings as required.
Represent and promote the colleges at internal/external events and meetings.
Attend training and development opportunities as agreed.
Maintain and increase skills and knowledge relevant to the role through training and CPD activity.
The working week is to be divided between different campuses as required. Maintain student and college data in line with college policies and procedures.
Comply with and implement relevant health, safety, security and welfare processes as required by statutory or college procedures.
The post holder may be required to perform duties other than those given in the job description for the post. The particular duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Training:Training will take place at work and in college online and at Orpington Campus.Training Outcome:Full time employment or progression to a higher level apprenticeship.Employer Description:London South East Colleges is a thriving further education college with seven campuses across Bexley, Bromley, Greenwich and Lambeth.
Our ambition is to transform lives by the power of learning. We know that education has a hugely positive impact on people’s lives and are passionate about helping you to realise your potential.Working Hours :Monday to Friday, 08:30 - 17:00.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Undertake apprenticeship learning and attend mandatory apprenticeship lessons to be able to progress through the apprenticeship
Provide general administration support to the People Director and other members of the People team, as directed, which will include things such as: typing confidential correspondence and reports, taking minutes, scanning, shredding and electronic filing
To assist with the recruitment process. This will include; writing job or role descriptions, creating adverts, advertising roles online, producing and sending out application packs, shortlisting, correspondence with candidates and arranging and supervising with interviews and testing
Assist with the new starter process
This will include: writing offer letters, carrying out new starter checks; including DBS and references, preparing for new starter induction and supporting new starters
To help coordinate the induction programme for new staff and volunteers
Producing letters, amendments to contracts and other correspondence
Maintain the HR, LED and Volunteering databases; be responsible for the accurate inputting and monitoring of personal information, correct naming and uploading of documentation and producing reports and statistical data as requested
Updating policies and procedures
Maintaining and supporting the HR database (PeopleHR)
Maintain the Learning Management system (iLearn) and LED sections of PeopleHR; be responsible for the accurate inputting of course data, managing delegate information, setting up of new modules, monitoring course enrolments, production of attendance sheets, and producing basic reports and statistical data as requested
Accurate recording of qualifications and training on the HR system with certificates
Booking individual external courses including hotel & travel arrangements for delegate. This includes completion of L&D Budget spreadsheet, purchase orders, and managing funding applications
Co-ordination and set up of training events for internal and external delegates. This includes preparation of supporting documentation, room set up, joining instructions, attendance lists and evaluations
Updating our Intranet with relevant information
Support at formal meetings in the role of note taker
Comply with Hospice policies relating to confidentiality, Disclosure and Baring Service, equal opportunities, GDPR and security
Undertake any other duties considered to fall within the scope of the role
Training:
The training will be delivered by an external company virtually
You will be allocated the time to attend the sessions
You can do this from the office or home
You will be provided with a personal laptop for this purpose
Training Outcome:
HR Administrator
Learning & Development Administrator
Volunteer Administrator
Employer Description:St Catherine’s Hospice is a respected local charity providing specialist hospice care alongside statutory service partners (GPs, District nursing etc) across West Sussex and East Surrey.
We provide care in communities across Surrey and Sussex which are richly diverse and we want to reflect that in everything we do. We celebrate and support difference and welcome applications from all backgrounds. If you believe in the importance of what we do, share our values and want to be a part of an outstanding team building something important, we’d love to hear from you.Working Hours :Monday - Friday, 8.30am - 5.00pm. This will include your apprenticeship study time.Skills: Communication skills,IT skills,Team working,Non judgemental....Read more...
LOCUM DENTAL RECEPTIONIST REQUIRED IN IPSWICH - POTENTIAL TO TURN PERMEmployment Type: Full-time - Temporary contract to cover holidays/long term sick with potential to become permanentMonday - Friday, 8 hours per day (flexible)Offering £12.21- £14ph Experience:Dental Reception: 1 year (preferred)All candidates MUST have DENTAL reception experience to applyThis role requires someone who can start immediately and quickly adapt to a fast-paced environment.We are part of a multi-award winning group of Dental Practices. It is a busy practice located in Ipswich.We are looking for a Dental Receptionist with an approachable nature, excellent communication skills and great organisational skills. You will be required to attend to patients on the phone and in person, co-ordinate and organise appointments and administration to facilitate the efficient running of the dental practice. Your role will include reassuring nervous patients, making conversation with patients and making them feel welcome, keeping the reception area clean and tidy, keeping the clinicians' diaries as full as possible, dealing with electronic and paper forms and referrals and confirming patient appointments. You will be reporting to the Practice Manager.Main Job Tasks, Duties and Responsibilitiesgreet patientsregister new patients according to established practice protocolsassist patients to complete all necessary forms and documentationverify and update patient informationinform patients of dental practice procedures and policymove patients through appointments as scheduledenter all relevant patient information into data systemmaintain and manage patient records in compliance with privacy and security regulationsanswer and manage incoming callsrespond and comply to requests for informationschedule patient appointmentsconfirm upcoming appointments and recalls according to practice protocolcheck daily appointment schedulearrange patient charts for next day appointmentsfill in cancellations and no-showsorganise referrals to other specialistsdispatch lab work appropriatelycollect and receipt payments from patients at time of treatmentinform patients of financial treatment plan optionsarrange payment schedule with patientsprepare and mail billing statementsprepare claim forms for dental insurancearrange supporting documents for insurance claimssort and distribute incoming and outgoing postmonitor and maintain inventory of dental office suppliesupdate patient education materialsmaintain a professional reception areasafeguard patient privacy and confidentialityEducation and Experience:general education degree or high school diplomaknowledge of dental terminology, procedures and diagnosisknowledge of computer and relevant software applicationsknowledge of general administrative and clerical proceduresworking knowledge of dental insuranceexperience using Software of ExcellenceKey Competencies and Skills:healthcare reception skills, ideally in dentistrycomputer/IT skillscommunication skillsinformation collection and managementplanning and organizingaccuracycustomer service skillsteam workinitiativeadaptabilityconfidentialityAbout Us:We are a multi award-winning family of modern and innovative dental practices located across the UK. Committed to delivering exceptional dentistry, we pride ourselves on our dedication to providing inspirational care in a supportive and nurturing environment. Our highly trained team works collaboratively to ensure the best possible outcomes for our patients, making us a cornerstone of dental excellence in our communities.Key Benefits:- Competitive salary with rapid growth potential- Bonuses tied to clear KPIs for achieving targets- Opportunity to work alongside a friendly and professional world-class team- Annual training provided to all staff- Ongoing support for personal and professional development- Career advancement opportunities within our expanding organisation- Substantial discounts on dental treatments for yourselfWhy Choose us?:- Excellent team support from highly skilled professionals- In-house training and growth opportunities- All core CPD covered with Dentistry CPD- Career progression pathways and opportunities for role diversification- Access to Smile Perks, including:- Education & Training: Free CPD and free training for our staff (examples inc Hands on courses, Implant training, Communication and Leadership training)- Financial Discounts: Discounts on dental treatments for you- Social & Team: Regular socials and team-building activities in a fun and energetic environment- Equipment: State-of-the-art tools and technologies including ITero Scanners, CBCT Scanners, DSLR Cameras, and more- Services Provided: A comprehensive range of dental services including Cosmetic Dentistry, Invisalign, Dental Implants, Tooth Whitening, Hygiene Services, Smile Makeovers, Facial Aesthetics, Orthodontics, Veneers, Composite Bonding, and Specialist Services10 surgeries, mixed practice....Read more...
