Help set up new user accounts, manage password resets, apply security updates, and support basic cyber security tasks to keep systems safe.
Log and manage support tickets, making sure issues are prioritised correctly, resolved on time, and escalated to senior engineers when needed.
Provide technical support to staff and clients, both remotely and on-site, helping fix hardware, software, and network issues.
Install and set up computers, laptops, servers, routers, and switches, making sure everything is working properly after installation.
Install and update operating systems, business software, and security tools, including setting up user profiles and permissions.
Monitor systems using remote tools to spot performance issues, faults, or potential security risks before they become bigger problems.
Follow step-by-step technical guides and internal documentation to troubleshoot issues, carry out tasks correctly, and keep accurate records of work completed.
Training:This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.
You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.
You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. Training Outcome:Possible progression upon successful completion of the apprenticeship. Employer Description:Baltic Apprenticeships are excited to be working with Fusion Technology Solutions to help them find their next IT Apprentice. Fusion Technology Solutions is a UK-based managed IT services provider that supports small and medium-sized businesses with reliable technology solutions, including IT support, cyber security, cloud services, communications, and proactive system monitoring to keep clients’ technology running smoothly.
Working Hours :Monday to Friday, 9.00am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
The apprentice role will involve maintaining, installing and repairing fire alarms and detection, Security, Access and CCTV systems.
Duties include:
Attending pre-arranged maintenance visits alongside a qualified engineer
Testing/Maintaining systems and completing relevant reports to ensure Pyrocel and its customers remain compliant
Reporting any variations from safety standards BS5839 and BS5266
Fault-finding on systems
Reporting any defects found and repair where possible unless otherwise stated by the customer
Relay all appointments to office administrators for diary entry by email on a weekly basis
Check false alarm rates and advise clients on how to reduce this
Participating in out-of-hours callouts on a rota system on completion of apprenticeship
Use of hand tools, laptops and testing equipment on site
Adhering to all health and safety regulations
Liaising with customers and fellow employees to enable efficient and compliant site visits
These duties are not exhaustive, and other tasks will be required from time to time.Training:The successful applicant will work towards the Fire, Emergency & Security Systems Level 3 Apprenticeship Standard.
Will be required to attend day release at Access Training on Team Valley, Gateshead (this may be 1 day per week or 1 day per fortnight dependent upon the phase of the course you are in).Training Outcome:On successful completion of the apprenticeship, the candidate will be tasked with going out by themselves and expected to be a fully-fledged engineer in their own right. Engineers will be planning and carrying out their own work to the highest standard. Continued development will be provided in terms of manufacturer training and any other courses deemed required for the role.
The role will most likely develop with multiple paths available in terms of maintenance, installation, commissioning etc.
Pyrocel pride themselves on promoting within, with numerous employees eventually growing into roles including design, sales and management.Employer Description:Pyrocel Limited has steadily grown into a leading fire and security provider across the North East of England with a head office based in Newcastle, and a Yorkshire branch in Leeds, they employ over 70 dedicated staff to ensure customer requirements are satisfied.
Our new updated website details the services provided - www.Pyrocel.co.ukWorking Hours :8.30am - 5.00pm Monday to Friday, 40 hours per week/30 mins lunch break.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Good time keeping,Flexible with work environment....Read more...
Field Service Engineer
Cardiff
£33,500 - £41,000 basic + Commission OTE £50,000 plus + Company Vehicle + Fuel Card + Private Health Care + Training + Progression + IMMEDIATE START!
Launch an exciting new career as a Field Service Engineer, where you will have the opportunity to progress into more senior positions while receiving hands-on training to enhance your skills and a chance to earn more with commission. You will also benefit from personal development courses with an industry leader, supporting your growth and long-term career progression within the business.
This specialist, forward-thinking supplier within the industrial door industry has massive growth plans due to winning more and more contracts. This is an excellent opportunity for a Field Service Engineer where you will play a vital role in helping to deal with the demand of work, get great training and progress throughout your career. Be a part of a company that will not only invest in your career but develop your skill sets and reward your hard work.
The Role As A Field Service Engineer Will Include:
* Carry out repairs, servicing, and installations of company products * Perform dynamic risk assessments and follow RAMS and QMS procedures * Conduct weekly vehicle inspectionsThe Successful Field Service Engineer Will Have:
* Electromechanical background * Engineering background * Willingness to learn and progress * Willing to travel around your region * UK driving license Please apply or contact Matthew Oladele on 07458 163042 for immediate consideration
Keywords: Field service engineer, Door engineer, Gate, Barriers, trainee field service engineer, Fire and Security, Automotive, Plant, Commercial vehicle Technician, mechanical engineer, electrical engineer, mobile engineer, Cardiff, Bristol, Newport, Bath, Weston-super-Mare, Gloucester....Read more...
Field Service Engineer
Bournemouth
£33,500 - £41,000 basic + Commission OTE £50,000 plus + Company Vehicle + Fuel Card + Private Health Care + Training + Progression + IMMEDIATE START!
Launch an exciting new career as a Field Service Engineer, where you will have the opportunity to progress into more senior positions while receiving hands-on training to enhance your skills and technical knowledge. You will also benefit from personal development courses with an industry leader, supporting your growth and long-term career progression within the business.
This specialist, forward-thinking supplier within the industrial door industry has massive growth plans due to winning more and more contracts. This is an excellent opportunity for a Field Service Engineer where you will play a vital role in helping to deal with the demand of work, get great training and progress throughout your career. Be a part of a company that will not only invest in your career but develop your skill sets and reward your hard work.
The Role As A Field Service Engineer Will Include:
* Carry out repairs, servicing, and installations of company products * Perform dynamic risk assessments and follow RAMS and QMS procedures * Conduct weekly vehicle inspectionsThe Successful Field Service Engineer Will Have:
* Electromechanical background * Engineering background * Willingness to learn and progress * Willing to travel around your region * UK driving license Please apply or contact Matthew Oladele on 07458 163042 for immediate consideration
Keywords: Field service engineer, Door engineer, Gate, Barriers, trainee field service engineer, Fire and Security, Automotive, Plant, Commercial vehicle Technician, mechanical engineer, electrical engineer, mobile engineer, Bournemouth, Portsmouth, Southampton, Salisbury, Weymouth, Andover, Blandford Forum....Read more...
Cook (Part-time)22 hours per week (11-hour shifts, 2 days per week on a 4 week rota)7am – 6pm£13.66Woodley Grange - Romsey, HampshireWe are currently looking for a Cook to join our Care home based in a family-run care home in Romsey.What’s on Offer?
Competitive rates of pay and benefits Paid breaks; 5.6 weeks holiday a year pro rata (including bank holidays) The Peoples Pension Scheme Induction and training programme for all employees Refer a friend scheme Annual pay review Uniforms provided Friendly and approachable team Opt in Free private health insurance Superb setting and working environment
About the role: -As a cook you will be required to prepare and cook for all our residents.Prepare and cook meals and snacks following pre-set menus in accordance with Health & Safety Regulations to ensure meals are nutritious, appetising and meet dietary needs.Undertake simple stock control, reporting goods to be ordered to the relevant senior staff to ensure adequate supplies are maintained.Undertake the cleaning of the kitchen and surrounding areas and also of equipment to ensure the kitchen is maintained to a high level.Ensure the security of the kitchen and storerooms is maintained at all times to provide a safe working environment.Attend training courses as required. Ensure your own personal hygiene and cleanliness is of the highest standard.Comply with Health & Safety, Fire Regulations.We are a multi-award-winning family run business where our philosophy, ‘loving care matters’, sits at the heart of everything we do. We are passionately dedicated to providing an outstanding quality of care and accommodation at our care homes, which enriches the lives of our residents. Central to this is empowering our employees through superior training and development to deliver inspirational care.APPLY NOW If you’d like to hear more, please contact the Team on 0330 335 8999.....Read more...
Quality & Compliance Support
Assist in maintaining and updating documented procedures, forms and registers.
Support internal audit preparation and evidence collation.
Maintain training matrices and competency records.
Assist with CAPA (Corrective & Preventive Action) tracking, investigation and follow-up.
Help manage document control, including version updates and distribution.
Assist with environmental and sustainability data collection.
Fleet Management Support
Maintain vehicle records (insurance, servicing, MOT, inspections).
Assist with fleet monitoring.
Support administration of Vehicle allocations, Service bookings and safety recalls.
Technical Support Assistance
Provide administrative and technical assistance to the Technical Support function.
Support engineers with: Basic product research, Standards reference checks, Equipment compatibility checks
Log and track technical queries.
Develop understanding of relevant standards (e.g. fire detection, emergency lighting, access control, CCTV, intruder systems).
Assist in maintaining internal databases and spreadsheets.
Support development and improvement of reporting tools.
Assist with booking of training courses with external providers and creation of internal training programmes.
These duties are not exhaustive, and other tasks will be required from time to time. Full ongoing training will be provided to support the progression of the successful candidate.
It is desirable that applicants have some previous work experience within a technical, engineering or electrical environment.Training:The successful applicant will work towards the Business Administrator Level 3 Apprenticeship Standard.
Applicants should be willing to attend day release 1 day per month at Access Training, Team Valley, Gateshead.Training Outcome:This role is intended to progress over time, in terms of advancement of duties and level of responsibility and would very much suit a candidate who is keen on developing and progressing in their career.Employer Description:Pyrocel Limited has steadily grown into a leading fire and security provider across the Northeast of England with a head office based in Newcastle, and a Yorkshire branch in Leeds, they employ over 70 dedicated staff to ensure customer requirements are satisfied
Our new updated website details the services provided - www.Pyrocel.co.ukWorking Hours :8.30am-5.00pm, Monday to Friday, 37.5 hours per week / 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Shift Emergency Lighting Engineer - FM Service Provider - Commercial Estate - Crawley - Up to £49,160 per annumExciting opportunity to work for a leading FM service provider situated in Crawley. I am currently recruiting for a maintenance electrician to be based in a large commercial estate. The successful candidate will be a fully qualified electrician with C&G / NVQ level 2 & 3 + AM2 and a proven track record in electrical engineering. In return, the company are offering a competitive salary of £49,160, overtime and career progression.Hours of work Monday - Thursday / Tuesday - Friday on rotation Days and Nights 2 weeks of days 1 week of days 10 Hour Shifts 07:00am to 17:00pm / 21:00 to 07:00 Week 1 : Monday – Thursday 07:00am to 17:00pm Week 2: Monday – Thursday 07:00am to 17:00pm – Sunday 21:00pm to 07:00am Week 3: Monday – Wednesday 21:00pm to 07:00 am……. PackageBasic Salary up to £45,500 + £3,66020 Days Annual LeaveFree Parking on site Pension Internal and External Training CoursesGenuine career progression Lots of Overtime available. Key Duties:Lighting (Small installation, Fault-finding, Lamping, etc)Emergency lighting testsControl PanelsChanging BallastBMS System - Monitor (i.e. Hot & cold)Carry out all aspects of M&E/Fabric maintenanceMaintain and update Log booksUndertake all allocated tasks and perform them in a timely and professional manner.Be proactive in identifying and reporting faults with building services equipment and take steps to resolve them.Be proactive to ensure all H&S issues are reported/escalated as required.Maintain informal communications with Client staff members related to service levels and issues.Report service affecting issued to the site management team for formal communication with the client.Remain flexible with regard to site attendance and tasks undertaken within personal competency.Be fully aware of relevant Health and Safety and general legislative matters.Escort specialist subcontractorsRequirementsElectrically Qualified - You must be able to provide copies of your trade certificatesCity & Guilds / NVQ Level 2&3 AM218th editionMust be able to pass security clearance A proven track record in commercial maintenanceExcellent customer service skillsHonest, hard-working and reliable If you are interested, please get in touch with Alex Denton of CBW Staffing Solutions to avoid missing out!....Read more...
To assist in the administration of all services to ensure all activities are fulfilled satisfactorily with attention to detail.
Support the overall team in the purchasing, monitoring and distribution of materials and resources.
To provide a welcoming, professional, friendly and courteous reception service to customers, visitors and members of staff and participate fully in promoting a professional and positive image by acting as an ambassador of the College at all times.
To provide printing/photocopying services as and when required and liaise with internal customers regarding their requirements as necessary.
To assist the Student Services Team Leader to prepare appropriate plans, rotas and room bookings to support with meetings and other activities and liaise/communicate with relevant services/managers/staff from across the College.
To adhere to the security procedures and general confidentiality required within this department.
To travel and work within other sections in the department where requested to maintain the administration and governance function enabling cover to be provided when requested.
To undertake any other administrative duties of a general nature appropriate to the level of responsibility of the post as required.
Training:Apprenticeship in Customer Service Training will take place predominantly at Bede Campus, however there may be occasional travel to other sites – arrangements will be made with line manager and travel support given where required.Training Outcome:Possibility of full-time employment upon completion of apprenticeship. Employer Description:Sunderland College has been delivering highly successful courses for more than 20 years and is one of the largest providers of post-16 education in the North East with approximately 14,300 students. The College has two campuses across the city of Sunderland, offering a wide range of academic and vocational provision for school leavers and adults. The College aims to develop and positively shape lives, communities, and the economy through teaching, learning and development of skills. Our students consistently achieve outstanding results and Sunderland College has been ranked in the top 25% in the country for student achievement rates. In October 2024, we were ranked as Ofsted outstanding, and we are proud of our diverse student and staff community that provide our students with bespoke education pathways to help them achieve their future career goals.As an employer, we prioritise cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.Working Hours :Monday to Friday, shifts within 8am to 5.30pm to be agreed.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Iniative ,IT skills,Logical,Non-judgmental,Organisation skills,Patience ,Problem solving skills,Team working....Read more...