1. To assist in all aspects of the installation of electrical and security systems to the requirements of the recognised national and international standards and codes of practice BS7671, BS5266, DD243, BS 5839 and PD6662 (EN 50131), and in compliance with the relevant NACOSS Codes of Practice, NICEIC standards, British Standards and Sefton MBC Codes of practice.
2. To install and maintain the electrical documentation and records required by the above standards and in compliance with the Sefton MBC Codes of practice and NICEIC standards and, NACOSS Codes of Practice.
3. To assist with the maintenance of Fire Alarm systems, Intruder Alarm systems, CCTV, Door Access and Disabled Alarms to the requirements of the recognised national standards and codes of practice.
4. To drive Security tracked vehicles (Subject to age restriction).
5. Participate in effective employee relations and undertake appropriate Departmental Training Courses to improve effectiveness in tasks set. Will be required to attend college at the designated times.
6. Undertake such other work as may be determined by the Senior electrician from time to time, up to or at a level consistent with the principal duties and responsibilities of the job.
7. Applicants will be required to work from ladders, scaffolds, and roofs to install, maintain or repair electrical wiring, equipment, and fixtures.Training:Fire Emergency and Security Systems Technician (Level 3).
Training will be delivered on-site and 1 day per week college release.Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and redeployment support during the last 2-months of their apprenticeship contract
Job seeking support also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme.Working Hours :Monday - Friday (Times to be confirmed).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Non judgemental,Patience,Physical fitness....Read more...
Assist with the routine opening and closing of the school site, including support for lettings and events as required
Support the facilities team in monitoring site security and reporting any concerns such as unauthorised access, damage, or safety issues to the Senior Estates Officer
Observe and follow site security procedures, including safeguarding requirements when contractors or visitors are on site
Support regular checks of the site to identify potential health and safety or maintenance issues, reporting findings to the Senior Estates Officer
Assist with routine fire safety tasks, including weekly fire alarm tests and basic emergency lighting checks, in line with training and school procedures
Support water safety checks and record keeping as instructed
Work safely at all times, following COSHH assessments, risk assessments, and the school’s health and safety policies
Carry out basic and minor maintenance tasks (e.g. replacing bulbs, simple repairs, setting up rooms), appropriate to training and competency
Assist with logging maintenance issues and working with contractors under supervision
Learn how to use tools and equipment safely and correctly in line with the Provision and Use of Work Equipment Regulations
Support routine site tasks such as litter picking, waste management, moving furniture, and basic grounds maintenance as required
Assist with the organisation and removal of confidential waste in line with school procedures
Help prepare rooms and spaces for lessons, examinations, events, and lettings
Assist with maintaining equipment, materials, and cleaning supplies in a clean, safe, and secure condition
Support receiving deliveries and moving materials to appropriate storage areas
Learn to help maintain inventories for tools, ladders, and furniture under supervision
Observe and assist with supervising contractors on site, ensuring safeguarding and site rules are followed
Training:Facilities Services Operative Level 2.Training Outcome:Potential for continued employment within site or facilities management roles, subject to performance and school needs.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday - Friday, 7.30am - 2.00pm (30-minute break).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Roles and Responsibilities:
Undertaking reception duties - To be the first point of contact for customers and professionals when contacting Age UK Sheffield by telephone, forwarding selected telephone callers to the appropriate member of staff, volunteer or student
Taking brief messages and passing these on via email or telephone in the case of community workers and fielding calls to Senior Management
Working closely with the Information and Advice triage officer role and passing on calls appropriately to this function.
Developing knowledge of resources and services available to older people in Sheffield and responding appropriately to information and signposting queries
Working closely with Information and Advice volunteers supporting on reception and answering calls
To ensure all customer and professional information queries are recorded on Age UK Sheffield CRM system in accordance with policies and procedures
Maintain up to date answer phone message and ensure all voicemail messages are responded to in a timely manner
Greet and welcome visitors to the offices between 9am and 5pm, ensuring they sign in, are made aware of health, safety and security regulations and inform the relevant member of staff of their arrival
Gain and maintain understanding of all Age UK Sheffield services
To undertake word processing, electronic communication, telephone communication, filing, printing and photocopying work as required
Support the general day to day running of the office, preparing rooms for meetings, setting up equipment, sorting incoming and outgoing post, printing out newsletters, assessment packs etc.
Ensure that the reception area and office is kept tidy and projects a business-like image
To participate in general house-keeping duties to maintain a clutter free professional office environment
Training:Business Administrator Level 3.
The apprentice will attend Sheffield College 1-day per month as part of their apprenticeship training.Training Outcome:Possible full-time employment on successful completion of the apprenticeship.Employer Description:Age UK Sheffield is a completely local and independent charity which provides information, advice, services and resources to people aged 50 and over in SheffieldWorking Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Work with colleagues across the business to map how current processes and workflows actually operate, documenting the steps, systems and data involved
Identify opportunities where AI or automation could reduce manual effort, remove duplication, improve accuracy or speed up turnaround times
Assess whether an automation idea is viable, considering data quality, process maturity, cost and any risks or unintended consequences
Build and configure automated workflows using low-code and no-code tools such as GoHighLevel
Use AI tools to support tasks such as drafting content, summarising information, extracting data from documents and handling routine queries
Test solutions before they go live, troubleshoot issues and refine them based on user feedback and performance data
Monitor live automations, resolve faults, and report on the time, cost or accuracy benefits delivered
Create clear documentation, process maps and user guides so solutions can be maintained and handed over
Support colleagues to adopt new tools, including delivering informal training and answering questions from non-technical users
Work with IT, external suppliers, and technical colleagues on integrations and anything that goes beyond low-code platforms
Follow data protection, information security and organisational policies at all times, handling confidential information appropriately
Consider the ethical and workforce impacts of any solution, raising concerns where automation could affect people's roles or create bias
Contribute ideas at team meetings and present the outcomes of your projects to colleagues and managers
Complete general administrative duties and off-the-job training activity in support of your apprenticeship
Training Outcome:On successful completion, the expectation is that the apprentice will move into a permanent role with TNB Skills Training as an AI & Automation Specialist/Digital Process Analyst, taking ownership of larger improvement projects across the business.
With experience, this can lead to roles such as Automation Lead, Business Process Analyst, Digital Transformation Officer or AI Implementation Lead.
There is also the option to progress onto a higher-level apprenticeship or professional qualification to continue developing.Employer Description:TNB Skills Training is an established independent training provider based in Folkestone, delivering apprenticeships and funded skills programmes since 2004. We help learners gain nationally recognised qualifications and help employers develop their teams. We're now investing heavily in AI and automation, both as a new area of provision for our learners and as a way of transforming how we run our own operations. This is a genuine opportunity to be part of that from the beginning.Working Hours :Monday - Friday
9:00am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
About YouJoin our Welsh Metal Mines and Inland Salinity Programmes as a Programme Support Officer.Do you enjoy keeping projects organised and making sure nothing falls through the cracks?Are you someone who can confidently manage information, coordinate activities and support busy teams to deliver great results?Would you like your work to contribute to environmental improvement projects that benefit communities across the UK?If that sounds like you, this could be the perfect opportunity.We're looking for two organised and proactive Programme Support Officers to join our Environmental Programmes teams. One role will support our Welsh Metal Mines Programme and one will support our Inland Salinity Programme.You'll provide the administration, coordination and programme support that helps our projects run smoothly. Working closely with programme and project managers, you'll help manage information, maintain records, coordinate meetings, support reporting and financial processes, and ensure colleagues have the information they need to deliver successful outcomes.What You'll Do:
Support the day-to-day administration and coordination of environmental projects and programmes.Organise meetings, workshops and events, and maintain accurate records and actions.Prepare reports, presentations and programme documentation.Support financial administration, including purchase orders, invoices and reporting.Maintain effective systems for project information, records and documentation.Work with colleagues, contractors and external partners to gather information and track progress.Support project and programme managers throughout the project lifecycle.Help identify opportunities to improve processes and ways of working.You'll be joining teams that play an important role in delivering improvement programmes that benefit communities and protect the environment. In return, you'll have the opportunity to develop your skills, work with knowledgeable and supportive colleagues, and contribute to projects that make a real difference.If you're looking for a role where your organisational skills, attention to detail and ability to support others can make a meaningful contribution, we'd love to hear from you.About The RoleWhat We're Looking ForWe're looking for organised and proactive individuals who enjoy supporting teams and helping projects run smoothly.You'll bring:Excellent organisational skills and attention to detail – able to manage information accurately, maintain records and keep multiple activities on track.Strong communication skills – confident working with colleagues, contractors and external partners, building positive working relationships.The ability to prioritise and manage competing demands – comfortable juggling a variety of tasks whilst meeting deadlines.A proactive and collaborative approach – someone who enjoys solving problems, improving processes and supporting others to achieve shared goals.Experience in an administrative, project support or programme support role – with the ability to work confidently with reports, documentation and data.For the Inland Salinity role, experience of working with data and supporting data management activities would be particularly beneficial.We know that no one candidate is likely to meet every requirement. If your experience is a little different from what we've outlined, but you believe you can bring value to the role, we'd encourage you to apply.To find out more about the roles and whether they're right for you, please take a look at the job descriptions.Role location: Mansfield based with hybrid workingSchedule:Application closing date: 23rd AugustSifting date: w/c 24th AugustInterviews: w/c 7th September(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityWhy join us?Make a real difference with flexibility, long‑term security and support for life outside work.At the Mining Remediation Authority, you’ll do meaningful work that improves people’s lives and protects the environment, while building a sustainable and balanced career.Flexibility that fits your life – hybrid working and flexibility in how you manage your timeFinancial security for your future – including a pension with up to 29% employer contributionTime to recharge – 27.5 days’ annual leave plus bank holidays, with options to flex more daysSupport through life’s big moments – generous family leave and flexibility when you need it mostOpportunities to grow – funded learning, development and professional subscriptionsWellbeing support you can use every day – including a monthly wellbeing allowance, confidential support and practical health benefitsFind out more about our full range of benefits and what it’s like to work with us here Life pageAbout usAt the Mining Remediation Authority, we make a real difference to people and places across Great Britain. From managing mining hazards to protecting the environment, our work keeps communities safe. We’re also playing an exciting role in the future of energy, helping to unlock mine water heat as a sustainable source to support the UK’s net zero ambitions. Our people are knowledgeable, collaborative and committed to doing the right thing for each other and for the communities we serve.Why this mattersYou’ll be joining an organisation that’s proud of the impact we make. We’re supportive, inclusive and genuinely care about delivering the right outcomes for communities across England, Scotland and Wales. Discover more about our work in our Business PlanInclusion matters to usWe’re committed to building a workforce that reflects the diversity of the communities we serve, and we welcome applications from everyone.We offer a guaranteed interview scheme for disabled applicants and those from minority ethnic backgrounds who meet the minimum criteria.If you need any adjustments as part of the recruitment process, please contact us at Recruitment@MiningRemediation.gov.uk or call 01623 637000 we’re here to support you. ....Read more...
Telecoms Provisioning Order Analyst
Order Management | Service Delivery
UK wide – work from home – full remote working
@mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery
Location: UK wide– work from home – fully remote working
Hours: Monday – Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks.
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
• Customer relationship coordination
• Service delivery management
• Network project coordination
• Resource scheduling
• Order management & provisioning administration
• Change control management
• Customer order management & enablement
• Provisioning process administration
• Dealing with OLOs and external supplier delivery teams
• Documentation & reporting
Overview:
A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider. The role will help deliver the best possible service experience for global enterprise customers. This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator.
The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process. You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress.
You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies.
Responsibilities:
• Dedicated management of the order queue across all Data & Voice teams
• Coordinating between delivery teams to schedule orders & change requests
• Scheduling resources to ensure the timely delivery of customer orders
• Ensuring that partners have received confirmation of resource within SLAs
• Raising customer orders on the provisioning order management system
• Service delivery – progressing orders through the delivery process
• Utilising Vodafone, BT & Openreach workflow systems
• Understanding order management processes and dealing with OLOs and external delivery teams
• Order management and analysis
• Communicating updates & progress reports with customers
• Coordination between delivery teams to schedule works
• Supporting the delivery & completion of departmental quality assurance targets
• Supporting the IP Data Provisioning Managers in resource & order planning
• Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc.
• Coordination, prioritisation & management of all received critical issues
• Queue management for all Data & Voice teams across multiple systems
• Generate work in progress reports
• Provide service delivery management input for customer review meetings
• Working in an Agile environment
Candidate Profile:
The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Your experience, skills & attributes are likely to include some or all of the following:
• Telecoms Provisioning Order Analyst
• Service delivery management, progressing orders through the delivery process
• Familiarity with Vodafone, BT, Openreach or other order management workflow systems
• Dealing with OLOs and external delivery teams and understating their processes
• Order management and analysis
• Good proactive communication skills & excellent documentation drafting competences
• Stakeholder & customer relationship management
• Computer literate with the use of Microsoft Office (email, word, excel)
• Previous use of database, reporting, CRM or workflow systems
• Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
• Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Key Responsibilities:
People Administration:
Process paperwork related to variation of contracts for exiting employees, ensuring compliance with legal and organisational requirements
Prepare and distribute HR-related documents, such as employment contracts, variation of contract letters
Produce regular management reports
Support the implementation of systems relating to the function, for example Sage
Assist in the recruitment process by posting job openings, screening resumes, scheduling interviews, and conducting background checks, when instructed
Support the management of the sponsorship license and records related to sponsorship staff
Administer employee benefits platform
Serve as a point of contact for employees regarding HR-related questions, concerns, and requests for assistance
Facilitate communication between employees and the People Function, and escalate issues as needed to ensure timely resolution
Promote a positive work environment and organisational culture by fostering employee engagement and morale
Manage queries in the general HR Inbox, escalating to the People and Sponsorship Advisor when required
Support in right to work checks and DBS applications. Submission of Occupational Health referrals
Adding new starters to platform, Review of routine employee letters, including probation and invitation letter
Ensuring sickness records, and maternity/paternity records are up to date, e.g. on the sickness absence tracker
Health and safety:
Fire safety in the office (office risk assessments, regular function checks and recording thereof, nominations for fire warden, logs) PAT testing of office equipment, and ensuring this is done prior to the previous end-date
Stationery supply management:
Cost and budget control - liaising with the finance team and providing reports as required
Purchasing of stationery supplies
Stock control
Allowance to people who use the office
Office Organisation:
Managing use of space by personnel (preventing overcrowding, hot desk bookings)
Ensuring any notices are in date (H&S notices, insurance certificates etc.)
Booking meeting and training rooms when necessary
Keeping the kitchen clean and stocked where necessary
Organising celebrations in the office, including birthday cards and cakes for staff, and for registered managers
Managing the archive function for the business
Direct operational support:
Answering the telephone when necessary and directing callers to the appropriate person/s
Welcoming guests to the office and supporting their visit with information, guidance and refreshments as appropriate
Planning office induction to new managers and liaising with Heads of Department to facilitate delivery.
Administration support:
Communicating with staff regarding return of equipment after leaving etc.
Taking and producing minutes for meetings when asked, including, but not limited to, team meetings.
Assistance to CEO:
Ensuring refreshments are provided and delivered according to the CEO's requirements, for them and for the Chief Operating Officer and Managing Director
Managing communications for CEO in all formats
Managing the CEO's environment to comply with their requirements
Undertaking such tasks as buying gifts, arranging travel, etc. as required
Training:Business Administrator Level 3.
Your training plan:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Velocity Academy) is a UK apprenticeship training provider. It specializes in IT, Data, Digital Marketing, and Professional Services apprenticeships delivered primarily through online live learning and coaching.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...