Provide 1st line support via our Service Desk system for a wide range of external and internal applications, operating systems, virtual environments and hardware and achieve team SLA’s
Acting as the 1st point of contact in delivering the best possible support to our customers and internal user base
To log, update and manage all calls via the IT call logging system
Incident categorisation, prioritisation and escalation of service desk incidents and requests
To take ownership of problems and be proactive when dealing with all issues
Provide basic maintenance and break-fix solutions of internal systems within SLA’s
To allocate technical calls to the relevant resolver group, initiate escalation procedures and manage incidents
Communication with all areas of the business, including service notifications and service failure updates, user training and ‘how to’ information and guidance
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell.Training Outcome:We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.Employer Description:At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 2 million users and over 40,000 organisations rely on Access software to help their organisation thrive.Working Hours :9am - 5:30pm.Skills: IT skills,Customer care skills....Read more...
Main duties will include:
Work within the technical department with a view to learning all aspects of coffee/vending machine maintenance.
Prepare/PDI new and used vending & coffee equipment ready for installation on customer sites.
Assist the main workshop engineer in fault finding on customer-owned equipment brought in for repair.
Maintain workshop area, keep the area clean.
Assist install engineer at various customer sites if delivery requires additional labour.
Learn all aspects of vending/coffee machine maintenance and set-up procedures with a view to being a field-based service engineer.
Training:Upon successful completion of the course, learners will be awarded with a Level 3 Mechatronics MaintenanceTechnician Apprenticeship Standard, which includes the following:
EAL Level 3 Diploma in Advanced Manufacturing Engineering (Development Knowledge) (603/1353/5)
For the End Point Assessment (EPA) apprentices will undertake a professional interview underpinned by a portfolio of evidence and a professional competency assessment, followed by questions. Apprentices are expected to attend college one day per week (term-time only) at the Ipswich Road campus, located near Norwich city centre.Training Outcome:The business is looking for somebody who wants to develop and gain a position following their apprenticeship. This role will lead to a field based service engineer within our technical team supporting our vast and varied customer base where good coffee and customer service is important.Employer Description:Regional Vending operator covering the geographics of East Anglia, Coffee roaster and wholesaler, capital equipment supplier across vending and coffee equipment, fresh food manufacturer for wholesale and our vending clients.Working Hours :Monday to Friday 8am - 4,30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Ability to Multi Task,Practical Skills,Good Time Keeping Skills,Strong Work Ethic....Read more...
This is a full-time on-site role for a Freight Forwarder Apprentice (Export Clerk). The Freight Forwarder will handle day-to-day tasks assosicated with shipping and logistics, including:
Freight forwarding
Export processes
Providing exceptional customer service
Coordinatoring freight transportation
Ensuring smooth operations
Training:Alongside your day-to-day role, you will attend monthly virtual workshops as part of the apprenticeship.Training Outcome:This can be discussed in more detail with the candidate at interview or upon receiving a job offer.Employer Description:Baldan Ltd is a Liner Agent & Freight Forwarding Company located in London.
We specialise in RORO, Flat Rack & Container shipping, and handle all types of cargo. Our services include RORO Shipping, Break Bulk, Project Cargo, Air Freight, Haulage, Export & Import.Working Hours :This is a full-time on-site role working Monday-Friday, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Create awe and inspiration for the children you care for through creating exciting activities and teaching them new skills
Gain new knowledge, skills and behaviours throughout your apprenticeship to become a qualified practitioner
Support all their daily needs from helping them at mealtimes, supporting their sleep needs and their well-being too
Teach them through a range of play types both indoors and outdoors, as well as taking them on outings to enhance their cultural experiences
Training:
All training will take place at the nursery, at your place of work
This will be delivered to you face-to-face, with your own dedicated tutor, whether one-to-one or in small groups with other students. Group sizes are max of 6 students
Your coaching sessions happen once a month or more often if needed. The training is unique and tailored to your learning needs. We come to you!
Training schedule is unique to each student to meet your individual needs
Support is always here. This is something we pride ourselves on and the consistency of the same tutor throughout your course
Training Outcome:This could lead to a career as a head of room/senior practitioner, deputy or nursery manager as well as many other early years roles. Employer Description:First Steps Nursery is a small, independent, private day nursery owned by the Froebelian School.Working Hours :Monday to Friday. Full-time hours (hours depend on apprentice age). Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Key Responsibilities:
Support the team in handling breakdown and service-related enquiries.
Learn how to log, plan, and monitor emergency and non-emergency breakdown calls.
Accurately record breakdown information and maintain live job updates within internal systems.
Assist with dispatching work to engineers and approved third-party suppliers.
Learn to use management systems to transmit and monitor jobs effectively.
Maintain professional communication with customers throughout the breakdown and repair process.
Support the review and follow-up of breakdown activity from the previous day and overnight operations.
Assist with rebooking, replanning, and updating job statuses.
Complete administrative and data entry tasks accurately and within required timescales.
Input and maintain information across customer and fleet management platforms.
Support the wider team with customer calls and planned maintenance scheduling.
Work alongside colleagues to coordinate engineers and third-party suppliers during service attendance.
Learn company procedures, contractual KPI requirements, and health & safety standards.
Always deliver a high level of customer service and professionalism.
Participate in ongoing training and development activities as part of the apprenticeship programme.
Undertake any additional duties appropriate to the role and level of training.
Support scheduling and monitoring of legal inspections within required timescales.
Training:
Business administrator Level 3 Apprenticeship Standard
Weekly off-the-job training
Bi-weekly virtual or face-to-face learning session
Training schedule has yet to be agreed upon; further details will be made available at a later date
Training Outcome:The opportunity to gain full-time permanent employment and to progress within the organisation.Employer Description:At JC Payne we are one of the leading Commercial Vehicle Bodybuilders in the UK.
We are based in Aldridge, West Midlands and located within 5 miles of the main motorway network.
We operate out of a 130,000 sq ft factory and build on all manufacturers of commercial vehicle chassis cabs, from the small 3.5 tonne car and van manufacturers, all the way up to the heavy truck manufacturers 26 tonne rigids, including everything in-between.
In addition to building all your standard van and truck bodies which you will find listed in our “Products Section”, we also offer a “Special Products” service where we can build the more unusual and bespoke bodies that you may require. We will consider any commercial vehicle bodybuilding project, just let us know your requirements.
As well as commercial vehicle bodybuilding, JC Payne offers a repair, assistance, breakdown and parts service within our “Specialist Services” side of the business.Working Hours :Monday to Friday 9am to 5pm with half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Responding to customer queries via phone and email in a professional manner.
Processing customer orders accurately and ensuring they meet delivery deadlines.
Checking customer orders input by colleagues for accuracy.
Maintaining and updating customer records on the CRM system and across other business systems.
Liaising with internal teams, such as sales, warehouse & despatch, or quality, to resolve customer concerns.
Handling complaints and escalating issues when necessary while ensuring customer satisfaction.
Undertaking administration tasks for other internal teams.
Monitoring and reporting trends in customer feedback to improve services.
Maintaining knowledge of the product groups and the individual parts sold with an understanding of their purposes.
Maintain product knowledge across the company’s stock and services.
Identify opportunities for upselling and cross-selling during customer interactions.
Support the external Sales Team with customer account requirements.
Actively promoting periodic offers and campaigns to customers.
Other Duties
Contribute to continuous improvement by monitoring customer feedback and reporting patterns.
Any other tasks identified by management relevant to the role.
Undertaking other duties across the business as and when required, and any other duties as necessary or directed by the Sales Office Manager.
Training:The apprentice will train remotely and is expected to complete all college work required.Training Outcome:Permanent employment and potential progression are dependent on an individual’s capabilities and aptitude. Employer Description:DB Orthodontics is a medical device company that designs, manufactures, and supplies orthodontic products and equipment to dental professionals worldwide. Founded in 1998 and headquartered in Yorkshire, it offers a wide range of solutions—such as brackets, instruments, and laboratory products.
The business serves both UK and international markets, collaborating closely with clinicians and technicians to develop precision led, innovative products to improve patient outcomes.Working Hours :Monday to Friday, 8.45am – 5.15pm, 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
Create awe and inspiration for the children you care for through creating exciting activities and teaching them new skills
Gain new knowledge, skills and behaviours throughout your apprenticeship to become a qualified practitioner
Support all their daily needs from helping them at mealtimes, supporting their sleep needs and their well-being too
Teach them through a range of play types both indoors and outdoors, as well as taking them on outings to enhance their cultural experiences
Training:
All training will take place at the nursery, at your place of work.
This will be delivered to you face-to-face, with your own dedicated tutor, whether one-to-one or in small groups with other students. Group sizes are max of 6 students
Your coaching sessions happen once a month or more often if needed. The training is unique and tailored to your learning needs. We come to you!
Training schedule is unique to each student to meet your individual needs
Support is always here. This is something we pride ourselves on and the consistency of the same tutor throughout your course
Training Outcome:This could lead to a career as a head of room/senior practitioner, deputy or nursery manager as well as many other early years roles. Employer Description:First Steps Nursery is a small, independent, private day nursery owned by the Froebelian School.Working Hours :Monday to Friday. Full-time hours (hours depend on apprentice age). Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider- Specsavers Optical Superstores Limited
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
You’ll be joining a team with well-established colleagues, who will be able to support you to make your mark quickly. We are particularly keen to hear from candidates able to start quickly, with a level head and a keenness to learn. Reporting directly to the Customer Support Manager, the role’s key focus is ensuring customer satisfaction.
The team prides itself on responding to all inbound enquiries in line with business process policies and SLAs. This involves direct engagement with the customer which will include building product quotations, technical and administrative support, website walk-throughs, product guidance and licensing advice.
This role also provides central purchasing support across the division, as well as administrative support to the Sales team and occasionally to the Exec team. You’ll be involved in capturing opportunities for improvement, insights and intelligence from customers. Communicating these back to the business so we can provide the best possible experience for our customers is key.
To deal with initial enquiries from our customers (by phone, email and live chat) who use our online map shop to access and download a wide range of mapping data. These customers will vary from domestic “one-off” purchasers to regular business users who may require our services on a daily basis.
To ensure customer issues are followed through to resolution or escalated within the business if needed.
Assisting the sales team with the generation of quotations and, in some instances, supplying these directly to the customer, raising invoices, processing payments and contracts.
Raising purchase orders as required across the division.
Liaising with suppliers to obtain quotes and process orders.
To participate in meetings within the Support Team.
To accumulate useful feedback, relaying this to the Head of Operations, ensuring we continue to improve our products and services portfolio.
To ensure a high standard of administration on our systems, which will involve adding new users, office locations, billing details and account permissions.
An ongoing responsibility to learn and familiarise yourself with new products and services which are developed and launched.
Assisting with the ongoing updates of documentation for customer Support processes.
Welcoming office visitors & preparing meeting rooms as required.
Adherence to Idox Information Security policies and protocols
Training:This apprenticeship includes the completion of the Customer Service Specialist Level 3 course. Learning would be at Farnborough College of Technology, with college attendance for 1 day every other week during term time and will include an external assessment for completion. Training Outcome:Step into a varied and fulfilling position within our Customer Operations Team, where you’ll have great opportunities to develop your expertise and progress your career with Idox.Employer Description:Part of Idox plc, Idox Geospatial is a UK leader in location insight. From data to consultancy, or through our enterprise-class software platforms, we help to deliver a clear understanding of the risks and opportunities that organisations face every day. By bringing together a range of specialist geospatial companies and brands, we’re able to offer the most comprehensive location data services available. An unrivalled proposition for our customers that provides insight at scale and in detail. Together, we drive change. Because ultimately, we know that with location insight, there’s so much more that organisations can achieve.
Geospatial insight has the power to transform. To deliver a strategic advantage. And to enhance decision-making at the highest levels.
The Idox group also delivers specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more.
Idox employs around 700 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required. Working Hours :Full-time.
Permanent.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Initiative,Can-do attitude,Time management,Use of MS Office....Read more...
Assisting with day-to-day bookkeeping and general accounts administration
Processing purchase invoices and ensuring accurate posting to the accounting system
Raising sales invoices and assisting with credit control
Assisting with supplier and customer account queries
Maintaining accurate financial records and filing
Supporting month-end processes, including reconciliations and reporting
Assisting with basic financial reporting and data analysis
Carrying out general administrative duties within the finance team
Working closely with the Accounts Manager to learn core accounting processes
Training:
Training will be at Shrewsbury College London Road campus for one day per week (day-release) with the remaining working week in the offices at Electric Horse
Training Outcome:
Continue onto Level 3 to progress their skillset if desired
Employer Description:Electric Horse Ltd is part of The Pickstock Group of companies, that has experience in many different sectors. This opportunity will give the employee a chance to learn a variety of important skills, to help them gain confidence and experience whilst also gaining a qualification.Working Hours :Monday to Friday 8.30am to 5pm with 1/2hr lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working....Read more...
Responsibilities include:
Washing and drying
Sweeping and cleaning
Assisting with grooming
Training:All training will be provided on site during your paid working hours. Your day-to-day mentoring will be with your employer, and a combination of online and in person monthly sessions will be held with your Haddon Training Trainer Coach.
Dog Groomer Level 2 (GCSE), including Functional Skills, if required.Training Outcome:A permanent position is available for the right candidate, as well as the option for further training.Employer Description:Plush Pooches is a dog grooming salon based in Ruislip Manor.
As true dog lovers, it is our mission to provide calm and relaxing surroundings, making your pooches pampering experience an enjoyable one. Our head groomer is qualified to City and Guilds distinction level.Working Hours :The successful candidate will be working 30 hours per week, spread over up to five days, between the hours of 09:00 and 17:00. Days and shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an Apprentice you will gain specialised training based on your individual aspirations and specific apprenticeship requirements. Supportive instruction and tuition from world leading technical staff and researchers will be provided to equip you with a range of diverse skills, whilst rotating through our specialist areas across the entire university.
Your successful development is pivotal to our programme objectives, university aims and your future career.
Day to day duties will include, but not be limited to the following:
Software design principles using Single responsibility, Open-closed, Liskov substitution, Interface segregation and Dependency inversion (SOLID) and Object-Oriented Principles (OOP)
Design methods and stakeholder communication including, requirements capture and analysis for user needs. Evaluating system feasibility, economic and technical analysis, and allocation of functions to system elements
Software configuration management using good practices for development, version control, and documentation throughout processes
Testing, verification, and validation methodologies to check specifications are met and fulfil intended purposes
Fundamental structures of software systems including theoretical and practical aspects of software architecture
Software and system maintenance procedures and practices
Working as an agile and responsive developer in varied specialist areas
Develop specialist knowledge and experience to meet the varying needs of researchers, staff, and students
Communication skills not only in software development but personally enabling you to grow into your career
Working with other specialist developers and independently to learn team dynamics and defined project roles
Organisation and scheduling of your workload to meet deadlines and targets whilst handling constraints and solutions to meet customer needs
Logic and reasoning to complete projects and assigned work to the standard set in a world leading environment
Programme languages and paradigms, and techniques for identifying the most appropriate choice in each situation
Training:In addition to your Level 6 apprenticeship qualification, we offer a unique 4 year apprenticeship programme filled to the brim with training opportunities such as, design and development principles for upcoming and existing research projects, problem solving to meet organisational need and development, problem analysis and research on exciting projects, programming in different languages including historic and current languages, deployment, and technical support of systems.
You will spend a mixture of time working alongside a day release course to gain the technical skills required to carry out your duties as a Software Development Technician. We will provide you with all the necessary tools and equipment, uniform, and robust training to make this the apprenticeship of your choice. Training Outcome:Upon completion of the apprenticeship in 5 years’ time, you will have a portfolio of key science and engineering skills and a wealth of varied, relevant experience.
Most apprentices are successful in securing a role with the university or choose to continue their academic studies. Whilst we cannot guarantee a permanent position at the University of Manchester, we endeavour to match apprentices with appropriate vacancies and support them through the entire application process.Employer Description:One of the world’s leading universities built on research and teaching practices, coupled with one of the most respected apprenticeship programmes in the UK. Our programme builds its success’s year-on-year and continues to develop, matching the needs of the university and our community. We are proud of our strong reputation, supporting each of our apprentices with individualised training, specialised projects, and targeted development to build a future career at the cutting edge of technology.Working Hours :Monday - Friday 9.00am - 5.00pm (variable times to suit workplace requirements) with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Creative,Initiative,Strong work-ethic,Independent working,Desire to progress,Computer literate - CSS, HTML,Coding or Scripting Skills....Read more...
To support and advocate for the mission and objectives of Cub, The Modern Nursery
To contribute to the curriculum delivery within an allocated room, ensuring that practice and provision meet the statutory requirements of the Early Years Foundation Stage
To work as a Key Person to a group of children; this role includes:
Building warm, supportive relationships with children based on trust and respect
Working in positive partnerships with parents and carers, and sharing information promptly and professionally
The completion of ongoing observations and accurate assessments of children
Using these assessments, alongside your knowledge of the child’s interests, to plan stimulating and engaging activities
Maintaining accurate and informative records relating to the children’s development, and supporting the children to make excellent progress
To maintain the health, safety, and security of all children through a vigilant approach to risk assessment, hygiene, and welfare
To follow all nursery policies and procedures, and support less experienced colleagues to do the same
To have a confident knowledge of safeguarding, with a full understanding of policies and procedures, to act and respond when necessary, and support less experienced colleagues to do the same
To take an inclusive approach with regards to special educational needs and disabilities
To engage positively with visitors and external agencies
To contribute and engage in the wider development of the nursery, including the Cub Curriculum
To provide cover in other rooms as required
To keep up to date with current developments and research, and disseminate updates to the team
To be an effective and supportive team member who communicates professionally with others
Training:
All training will take place at the nursery, at your place of work
This will be delivered to you face-to-face, with your own dedicated tutor, whether one-to-one or in small groups with other students. Group sizes are max of 6 students
Your coaching sessions happen once a month or more often if needed. The training is unique and tailored to your learning needs. We come to you
Training schedule is unique to each student to meet their individual needs
Support is always here; this is something we pride ourselves on and the consistency of the same tutor throughout your course
Training Outcome:Lead on to a higher early years role.Employer Description:Cub is a nurturing early years nursery committed to providing exceptional early years education. With a passionate and experienced team, Cub offers a safe, inspiring environment where every child is supported to explore, learn, and grow. Focused on building strong relationships with families and creating a positive workplace for staff, Cub is dedicated to giving children the best possible start in life.Working Hours :Monday to Friday (hours depend on apprentice age). Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Creating content for social media platforms including Instagram, Facebook, TikTok and Youtube
Occasional talking to camera and presenting videos
Planning, scheduling and managing social media posts
Photography and videography of vehicles, projects and workshop activity
Assisting with email marketing campaigns
Supporting website content updates
Helping manage incoming enquiries and leads
Answering incoming calls where required
General marketing and administrative support
Assisting with advertising campaigns and promotions
Monitoring engagement and basic marketing analytics
Training:This programme is delivered via a day release delivery model which means that one day per week, your attendance is required at our Derby Road Campus. This attendance is required during term time only.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:Progression opportunities may be available within other departments, along with exposure to our other subsidiary businesses once qualified and in a permanent position.Employer Description:AC13 Premier Ltd is a Nottingham-based automotive business specialising in prestige vehicle sales, custom vehicle styling, luxury conversions, and vehicle enhancement services. The company has been operating since 2009 and focuses heavily on high-end and bespoke automotive work, particularly around the Mercedes-Benz V-Class platform.Working Hours :Monday - Friday, 8:30am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative....Read more...
Learning the different processes required for window & door manufacturing from cutting profile to welding & finishing the products to a high standard
Training:
Lean manufacturing Level 2 Apprenticeship Standard
Training Outcome:
The right candidate has the possiblity to progess to team leader in the future
Employer Description:We are a medium sized local business manufacturing and installing high quality windows, doors & orangeriesWorking Hours :Monday - Friday, 7.30am - 3.30pmSkills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Produce and manage content across:
Social media, SEO, website and blog
Use AI tools to support content and AI search strategy
Manage customer reviews and testimonials
Create print and offline marketing materials
Visit installations to capture photography and video
Report on leads, enquiries and campaign results
Support showroom presentation and supplier/agency liaison
Create and manage showroom themes and events
Training:
On-the-job training
Off-the-job training
Block release to Loughborough College
Training Outcome:For the right candidate, there is real potential for a permanent full-time marketing role on completion of the apprenticeship. Kettell Windows is a growing business with ambitious plans, and marketing is central to that growth. The apprentice will build a strong portfolio of real-world marketing work across multiple channels — including hands-on experience with AI-enhanced marketing and AI search strategy — providing an excellent foundation for a long-term career in modern marketing.Employer Description:Kettell Windows Ltd is a family-run fenestration installation business established in 2005, based in East Goscote, Leicester. We specialise in the supply and installation of high-quality uPVC and aluminium windows, doors, bi-fold doors and composite doors across Leicestershire and the surrounding area. We are proud of our reputation for quality and customer service, and our team of employed fitters and office staff work together to deliver an outstanding experience from first enquiry through to completed installation. We operate from our showroom and office in East Goscote, where this role will be based. Working Hours :Monday to Friday, 09:00–16:30 (contact hours). 35 hours per week with a 30-minute unpaid lunch break daily.Skills: Communication skills,Organisation skills,Administrative skills,Team working,Initiative,Positive attitude....Read more...
Day-to-day activities include:
Producing customer orders from scratch
Interpreting optical prescriptions and drawings
Correcting faults and re-assembling of glasses
Carrying out testing and adjustments
Prepare and maintain materials and equipment
You’ll also make sure that you are producing the highest quality assured product
Such benefits which you will receive for working with Specsavers are:
Earn a salary whilst learning new skills
Structured career opportunities for the future
Get experience of full-time work and enjoy paid holidays
Work for a friendly employer who values you
Receive comprehensive and structured training
Learn transferable as well as job-specific skills
Training:
Level 3 Spectacle Maker Apprenticeship
Daily on the job training in store- no college to attend
Full-time, 5 out of 7 days
Training provider- Specsavers Optical Superstores Limited
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment through Functional Skills training
Training Outcome:
Your on-the-job training will sit alongside structured learning that will lead to a nationally recognised qualification
At the end of your 15-18 months as an apprentice, you’ll be a fully-fledged Optical Technician
Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.Working Hours :Full-time to include weekend working, with exact working days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Logical....Read more...
To support and advocate for the mission and objectives of Cub, The Modern Nursery
To contribute to the curriculum delivery within an allocated room, ensuring that practice and provision meet the statutory requirements of the Early Years Foundation Stage
To work as a Key Person to a group of children; this role includes:
Building warm, supportive relationships with children based on trust and respect
Working in positive partnerships with parents and carers, and sharing information promptly and professionally
The completion of ongoing observations and accurate assessments of children
Using these assessments, alongside your knowledge of the child’s interests, to plan stimulating and engaging activities
Maintaining accurate and informative records relating to the children’s development, and supporting the children to make excellent progress
To maintain the health, safety, and security of all children through a vigilant approach to risk assessment, hygiene, and welfare
To follow all nursery policies and procedures, and support less experienced colleagues to do the same
To have a confident knowledge of safeguarding, with a full understanding of policies and procedures, to act and respond when necessary, and support less experienced colleagues to do the same
To take an inclusive approach with regard to special educational needs and disabilities
To engage positively with visitors and external agencies
To contribute and engage in the wider development of the nursery, including the Cub Curriculum
To provide cover in other rooms as required
To keep up to date with current developments and research, and disseminate updates to the team
To be an effective and supportive team member who communicates professionally with others
Training:
All training will take place at the nursery, at your place of work
This will be delivered to you face-to-face, with your own dedicated tutor, whether one-to-one or in small groups with other students. Group sizes are max of 6 students
Your coaching sessions happen once a month or more often if needed. The training is unique and tailored to your learning needs. We come to you
Training schedule is unique to each student to meet their individual needs
Support is always here; this is something we pride ourselves on and the consistency of the same tutor throughout your course
Training Outcome:May lead on to complete a level 3 early years educator.Employer Description:Cub is a nurturing early years nursery committed to providing exceptional early years education. With a passionate and experienced team, Cub offers a safe, inspiring environment where every child is supported to explore, learn, and grow. Focused on building strong relationships with families and creating a positive workplace for staff, Cub is dedicated to giving children the best possible start in life.Working Hours :Monday to Friday (hours depend on apprentice age). Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant apprenticeship standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including work on weekend
Daily on-the-job training in a store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You’ll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard qualification
Level 2 Functional Skills in English (if required)
End-Point Assessment
Full Time 5 out of 7 days
Daily on the job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:
At the end of your apprenticeship, you'll be a fully-fledged Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Friendly....Read more...
Apprentices work alongside trainers and on a daily basis to achieve relevant practical and theoretical qualifications
Maintenance tasks on traditional vessels, including calking, decking, planking, replacement planking, painting, rigging, spar making, sail repairs, and basic engine checks
Boat restoration projects - reading a drawing, lofting, backbone, planking, decking, framing, fitting
Planning a project, job cards, recording information, time management, and lean manufacturing techniques
Training:
Formal training will include 1 week per month with the full cohort at our training establishment in Brightlingsea, but continuous training opportunities will be provided throughout your time with us
Training Outcome:
During your apprenticeship you will receive information and guidance with regards to a wide range of career opportunities in the industry
Employer Description:Pioneer Sailing Trust is a charity with over 25 years experience of sail training with partner organisations across the region. We also use our extensive experience of restoration and boatbuilding to offer apprenticeships and training opportunities to maintain our national marine heritage.Working Hours :Monday to Friday
8:15am to 4:15pm.
Some weekend working.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Willingness to learn....Read more...
This role will provide efficient and reliable chairside support to clinicians while ensuring high standards of patient care, confidentiality, and GDPR compliance.
Day-to-day Dental Nurse duties may include:
Welcoming patients and assisting with appointment scheduling
Handling basic patient enquiries professionally and appropriately
Preparing surgeries, sterilising instruments, and maintaining infection control to CQC standards
Assisting clinicians during treatments and accurately updating patient records in line with GDPR
Supporting patients’ comfort, reassurance, and overall dental experience
Monitoring and managing stock, equipment, and surgery readiness
Maintaining clean, safe, and fully equipped clinical areas
Upholding patient privacy, dignity, and confidentiality at all times
Collaborating with dentists and the wider team to deliver safe, efficient, and high-quality care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:A career in dental nursing can grow in many rewarding directions. With experience, you could progress into roles such as Senior Dental Nurse, Lead Nurse, Treatment Coordinator, or Practice Manager. With further training, you could develop into a Dental Hygienist or Dental Therapist, delivering preventative, restorative, and routine treatments to patients.
You could also specialise as an Orthodontic Therapist, working with dental professionals to improve the alignment and appearance of patients’ teeth. The dental sector offers clear progression routes, recognised qualifications, and ongoing professional development to support your long-term career goals.Employer Description:An inclusive dental practice offering mixed NHS and private treatments, focused on developing the next generation of dental nurses.Working Hours :Monday 8.30am - 5.30pm, Tuesday 8.30am - 5.30pm, Wednesday 8.30am - 5.30pm, Thursday 8.30am - 5.30pm and Friday 8.30am - 5.30pm.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
Processing paperwork and updating internal systems
Assisting with documentation
Supporting stock and inventory administration
Maintaining accurate records and filing systems
Communicating with customers, and transport providers
Preparing reports, spreadsheets, and business documents
Handling telephone and email enquiries professionally
Supporting the warehouse and logistics teams with administrative tasks
Assisting with delivery and despatch paperwork
General office administration duties
Training:
Training will primarily take place in the workplace, where the apprentice will gain practical experience across business administration, customer service, logistics and warehouse functions
The apprentice will also complete their Level 3 Business Administration qualification through a training provider, with training delivered through online learning, workshops and regular meetings with an assessor. Dedicated off-the-job training time will be provided in accordance with apprenticeship requirements, typically equivalent to one day per week
The apprentice will receive ongoing support and mentoring from experienced members of the team throughout the programme
Training Outcome:
Upon successful completion of the apprenticeship, the apprentice may be offered a permanent position within the business
Career progression opportunities could include roles such as Business Administrator, or Logistics Administrator
As experience develops, there may be opportunities to progress into supervisory or management roles within administration, logistics, warehousing or operations
Employer Description:Seacon (SG) is a UK port based terminal operator conveniently located within the Port of Tilbury and Garston Docks and offers cargo handling, storage and distribution services both to the logistics industry and directly to manufacturers. Seacon (SG) is one of the UK's largest independent supplier to the paper and pulp industry and handles a range of other commodities, project and general cargoes requiring the same high levels of care, reliability, quality and service.Working Hours :Monday - Friday, 9.00am - 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
At Rodericks Dental Partners, you’ll be part of a clinically led organisation where learning, teamwork, and career development are central to everything we do. While completing your apprenticeship, you'll gain real responsibility from day one.
Your role could include:
Supporting dentists and specialists in a patient-focused setting
Assisting with surgery setup, equipment checks, and sterilisation
Ensuring documentation and patient records are completed correctly
Promoting excellent standards of care aligned with Rodericks values
Following practice policies, safeguarding, and compliance guidelines
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:At Rodericks Dental Partners, your career can grow in many directions. With experience, you could progress into roles such as Senior Dental Nurse, Lead Nurse, Practice Manager, or Regional Support roles. With support from Rodericks Dental Partners' professional training and development programmes, you could further qualify as a Dental Hygienist or Dental Therapist, playing a key role in preventative and routine patient care. There are also opportunities to specialise as an Orthodontic Therapist, working alongside clinicians to help improve the alignment and appearance of patients’ teeth. Rodericks Dental Partners offer clear career pathways, ongoing professional development, and tailored support to help you achieve your goals and excel in your dental career.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.Working Hours :Monday 08:30 - 17:00.
Tuesday 08:30 - 17:00.
Wednesday 08:30 - 17:00.
Thursday 08:30 - 17:00.
Friday 08:30 - 16:00.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant apprenticeship standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days- including weekend working
Daily on-the-job training in store- no college to attend
Training provider- Specsavers Optical Superstores Limited
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
