Ophthalmic Lens Trainer job covering Southern England. Zest Optical are currently looking to recruit a Regional Lens Trainer for a leading manufacturer of Ophthalmic Lenses. The purpose of this role is to plan and deliver product, sales & retail training activities to key customers across Southern England.
Ophthalmic Lens Trainer – Role
Visit optical stores to train and communicate on products and services.
Organise, coordinate and host digital learning initiatives including live webinars.
To develop training ideas to enhance sales levels.
Supporting the Head of EPS with projects.
Supporting the Head of EPS with training content creation (CET, technical product training, dispensing & retail optimisation) creating storyboard, presentations and adapt this content to various formats (e-learning platform, ppt…) with the support of the marketing team.
Supporting the sales team with customer training requirements and their KPIs.
Ophthalmic Lens Trainer – Requirements
Dispensing Optician qualification
Working on own initiative to tight deadlines
Ability to communicate at all levels both verbally and in writing
Ability to effectively analyse and interpret data
Ophthalmic Lens Trainer – Salary
Excellent base salary
Company car and a range of additional benefits
Monday – Friday working
To avoid missing out on this opportunity please click on the Apply Now link below. ....Read more...
Regional Optical Trainer job covering Southern England. Zest Optical are currently looking to recruit a Regional Trainer for a leading manufacturer of Ophthalmic Lenses. The purpose of this role is to plan and deliver product, sales & retail training activities to key customers. This position will involve supporting independent opticians across Southern England.
Regional Optical Trainer – Role
Visit optical stores to train and communicate on products and services.
Organise, coordinate and host digital learning initiatives including live webinars.
To develop training ideas to enhance sales levels.
Supporting the Head of EPS with projects.
Supporting the Head of EPS with training content creation (CET, technical product training, dispensing & retail optimisation) creating storyboard, presentations and adapt this content to various formats (e-learning platform, ppt…) with the support of the marketing team.
Supporting the sales team with customer training requirements and their KPIs.
Regional Optical Trainer – Requirements
Dispensing Optician qualification
Working on own initiative to tight deadlines
Ability to communicate at all levels both verbally and in writing
Ability to effectively analyse and interpret data
Regional Optical Trainer – Salary
Base salary between £35-40k
Company car and a range of additional benefits
Monday – Friday working
To avoid missing out on this opportunity, please click on the Apply Now link below.....Read more...
Technical Trainer
We are looking for a Technical Trainer ideally with experience in training staff on a range of garage equipment to join a dynamic and fast-growing company at the forefront of the automotive aftermarket specialist equipment sector.
They are dedicated in delivering exceptional technical training to our distribution network, end-users, and internal teams. As Technical Trainer, you will play a key role in ensuring our staff receive high-quality training and support, helping them excel in working with systems such as vehicle diagnostics, vehicle air-conditioning systems, and more.
Ideal Location – Lancashire – Nelson, Burnley, Blackburn, Skipton, Clitheroe, Colne, Brierfield, Whitworth
Salary - Basic Circa 35K + Pension + 22 days Hols (plus BH 29 days total)
Key Responsibilities:
Deliver training courses to distributors, end-users, and internal staff, ensuring quality instruction at all accredited levels.
Oversee examinations in collaboration with a dedicated training administrator.
Ensure a safe, healthy, and engaging learning environment for all trainees.
Oversee company accreditation with the IMI Awards and ensure all training practices comply with the IMI risk and compliance standards.
Design, develop, and update training materials, courses, and modules that align with business needs, market requirements, and company Code of Ethics.
Act as the first point of contact for all technical queries and support the CompanyEDU and Sales team with customer training inquiries.
Handle candidate registrations, assessment results, certificate claims, and any amendments within the IMI Awards portal.
Collaborate with the training administrator and other departments to organize materials, locations, and travel arrangements for training sessions.
Regularly review and update policies and procedures to ensure compliance and understanding across the team.
Experience in the automotive industry, including vehicle diagnostics and air-conditioning systems is highly desirable.
Ideally be IMI registered with the relevant accreditation to educate the general public.
Ideally hold a valid refrigerant handling (F-Gas) certificate and a valid driver’s license.
The Next Step:
If you’re interested in this Technical Trainer role, please forward your CV to Robert Cox at Glen Callum Associates Ltd on or phone him on 07398 204832
Job Ref: 4194RC – Technical Trainer....Read more...
Technical Trainer
We are looking for a Technical Trainer ideally with experience in training staff on a range of garage equipment to join a dynamic and fast-growing company at the forefront of the automotive aftermarket specialist equipment sector.
They are dedicated in delivering exceptional technical training to our distribution network, end-users, and internal teams. As Technical Trainer, you will play a key role in ensuring our staff receive high-quality training and support, helping them excel in working with systems such as vehicle diagnostics, vehicle air-conditioning systems, and more.
Ideal Location – Lancashire – Nelson, Burnley, Blackburn, Skipton, Clitheroe, Colne, Brierfield, Whitworth
Salary - Basic Circa 35K + Pension + 22 days Hols (plus BH 29 days total)
Key Responsibilities:
Deliver training courses to distributors, end-users, and internal staff, ensuring quality instruction at all accredited levels.
Oversee examinations in collaboration with a dedicated training administrator.
Ensure a safe, healthy, and engaging learning environment for all trainees.
Oversee company accreditation with the IMI Awards and ensure all training practices comply with the IMI risk and compliance standards.
Design, develop, and update training materials, courses, and modules that align with business needs, market requirements, and company Code of Ethics.
Act as the first point of contact for all technical queries and support the CompanyEDU and Sales team with customer training inquiries.
Handle candidate registrations, assessment results, certificate claims, and any amendments within the IMI Awards portal.
Collaborate with the training administrator and other departments to organize materials, locations, and travel arrangements for training sessions.
Regularly review and update policies and procedures to ensure compliance and understanding across the team.
Experience in the automotive industry, including vehicle diagnostics and air-conditioning systems is highly desirable.
Ideally be IMI registered with the relevant accreditation to educate the general public.
Ideally hold a valid refrigerant handling (F-Gas) certificate and a valid driver’s license.
The Next Step:
If you’re interested in this Technical Trainer role, please forward your CV to Robert Cox at Glen Callum Associates Ltd on or phone him on 07398 204832
Job Ref: 4194RC – Technical Trainer....Read more...
Technical Trainer
We are looking for a Technical Trainer ideally with experience in training staff on a range of garage equipment to join a dynamic and fast-growing company at the forefront of the automotive aftermarket specialist equipment sector.
They are dedicated in delivering exceptional technical training to our distribution network, end-users, and internal teams. As Technical Trainer, you will play a key role in ensuring our staff receive high-quality training and support, helping them excel in working with systems such as vehicle diagnostics, vehicle air-conditioning systems, and more.
Ideal Location – Lancashire – Nelson, Burnley, Blackburn, Skipton, Clitheroe, Colne, Brierfield, Whitworth
Salary - Basic Circa 35K + Pension + 22 days Hols (plus BH 29 days total)
Key Responsibilities:
Deliver training courses to distributors, end-users, and internal staff, ensuring quality instruction at all accredited levels.
Oversee examinations in collaboration with a dedicated training administrator.
Ensure a safe, healthy, and engaging learning environment for all trainees.
Oversee company accreditation with the IMI Awards and ensure all training practices comply with the IMI risk and compliance standards.
Design, develop, and update training materials, courses, and modules that align with business needs, market requirements, and company Code of Ethics.
Act as the first point of contact for all technical queries and support the CompanyEDU and Sales team with customer training inquiries.
Handle candidate registrations, assessment results, certificate claims, and any amendments within the IMI Awards portal.
Collaborate with the training administrator and other departments to organize materials, locations, and travel arrangements for training sessions.
Regularly review and update policies and procedures to ensure compliance and understanding across the team.
Experience in the automotive industry, including vehicle diagnostics and air-conditioning systems is highly desirable.
Ideally be IMI registered with the relevant accreditation to educate the general public.
Ideally hold a valid refrigerant handling (F-Gas) certificate and a valid driver’s license.
The Next Step:
If you’re interested in this Technical Trainer role, please forward your CV to Robert Cox at Glen Callum Associates Ltd on or phone him on 07398 204832
Job Ref: 4194RC – Technical Trainer....Read more...
Weekly Private Invoices: Prepare and issue private invoices on a weekly basis to ensure timely billing and revenue recognition.
Local Authority Invoices: Manage and process local authority invoices, ensuring accuracy and compliance, on a weekly to monthly basis.
KPI Tracker Updates: Update and maintain the Key Performance Indicator (KPI) tracker with weekly income data, ensuring that all figures are accurate and up-to-date.
Xero Maintenance: Maintain and monitor the Xero accounting software, ensuring that all transactions are recorded accurately and in a timely manner.
Provider Return: Prepare and submit necessary provider returns, complying with all relevant guidelines and deadlines.
Payroll Preparation: Assist in preparing payroll, ensuring that all employee hours, deductions, and benefits are accurately calculated and reported.
Cash Flow Maintenance: Monitor and maintain the organisation’s cash flow, providing regular updates to management and identifying potential issues proactively.
Payment Processing: Manage the processing of payments to suppliers and vendors, ensuring all obligations are met within agreed timeframes.
Month-End Process Assistance: Assist within the month-end process, including posting month-end journals.
Month-End Management Reports: Assist with the preparation and presentation of month-end management
Sales and Purchase Ledgers: Maintain Sales and Purchase Ledgers and collaborate with other functional roles as necessary.
Supplier Creation: Manage the creation of new suppliers following the approved process.
Company Credit Card Processing: Handle company credit card transactions and ensure proper documentation.
Ad-Hoc Finance Duties: Undertake any further ad-hoc finance duties as required.
Training:Apprentice accounts assistant level 3 Apprenticeship StandardFollowing enrolment, learners engage in a blended programme of training and support that will include attendance at group training sessions, self-directed learning, email and face-to-face support from their trainer / assessor where you will be working towards the AAT Level 3 Certificate in Accounting as well as a programme of training devised by the employer.
Functional Skills in mathematics and English. These provide practical skills to help gain the most out of work, education and everyday life and are assessed by the completion of written and on-line testsFollowing enrolment, learners engage in a blended programme of training and support that will include attendance at group training sessions, self-directed learning, email and face-to-face support from their trainer / assessor as well as a programme of training devised by the employer.Training Outcome:A full-rounded overview of the finance process within a fast-paced, domiciliary healthcare business. A full-time position at the end of the apprenticeship and the possibility for further personal and professional growth and development.Employer Description:Sentinel Care Services is a dynamic and growing domiciliary healthcare organisation committed to delivering exceptional services to our clients.Working Hours :08.30 - 16.30, Monday - Friday.Skills: Number skills,Initiative,Enthusiastic,Motivated,Friendly....Read more...
Document filing
Building customer relationships
Order entry
Creating and sending invoices
Order progressing
Process and manage orders using bespoke software system
Using and developing excel spreadsheets to plan distribution
Analysing load distribution data
Liaise with internal staff regarding order progress
Communicate with customers and colleagues in person, by phone and by email
Answer customer enquiries
Build customer relationships
Training:
Business Administration Level 3 Apprenticeship Standard
All training sessions will be delivered via Teams or in the workplace with an assigned Trainer Assessor
Training Outcome:There is an opportunity for the right person to develop their skills and knowledge about the business and progress into a Business Development position within the company, this would involve gaining a Level 4 Sales Executive qualification. Employer Description:Kelvin Steels is a family run business with three depots in Glasgow, Washington and Rotherham.
As the largest independent steel stockholder in the UK, we're passionate about our business.
Expanding steadily since 1979, Kelvin Steels Ltd. provides a comprehensive range of specifications, lengths and sections.
The real reason behind our success, however, is that we provide flexible and highly personalised service that takes all the hassle out of ordering engineering steel.Working Hours :Monday - Thursday 8.30am - 5pm, Friday 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Creative,Sales....Read more...
Key Responsibilities:
Respond to customer inquiries via phone and email with professionalism and care.
Take and process customer orders efficiently.
Check stock levels and assist with inventory management.
Provide exceptional after-sales support to ensure customer satisfaction.
Maintain a tidy office and kitchen area through general housekeeping duties
Duties will include, but will not be limited to:
Processing quotations and sales orders
Answering the phone
General admin
Communicating between suppliers and customers to make sure correct products are purchased
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominently work-based programme with College attendance required once a month.
All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:On successful completion of the Apprenticeship, become a part of the team full time and work towards the next levelEmployer Description:Having been in the business for more than 30 years, we are confident we can offer everything you need from an Engineering Supplier. MGB Tool Supplies was established in 2004, headed by successful business owner Maurice Bull.Working Hours :Monday to Friday, 8am to 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Non judgemental,Patience....Read more...
Obtain key information to generate customer leads
Contacting customers over the phone and face-to-face
Monitor new accounts
Deal with enquiries from customers
Communicating the products and services offered
Increase customer account base
Maintain accurate records of the customers contacted
Invoicing / stock reconciliation / data entry
Account management
Undertake banking / compliance related tasks
Achieve individual and depot targets
Ensure compliance with health and safety regulations
Training:Level 2 Customer Service Practitioner Apprenticeship Standard.
This includes:
Functional Skills in English, maths, and ICT (if applicable)
Level 2 Customer Service qualification
Dealing with customers face to face
Working on a helpdesk
Problem solving
Identifying improvements
Dealing with complaints
Going the extra mile and making a difference
Dealing with diverse customers and in diverse situations
Communicating effectively
Training will be provided by Didac at your depot
Training will be depot-based, with a monthly visit from your Didac trainer face-to-face
Training Outcome:
At Howdens, there are great opportunities for the right candidate to progress into one of many key depot roles, including sales and management
Employer Description:Howdens Joinery is the UK's largest manufacturer and supplier of fitted kitchens, appliances and joinery products from local stock, with almost 700 depots nationwide.Working Hours :Days to be confirmed, shifts will be: 8.00am - 4.00pm / 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Sales Coordinator Permanent Hybrid working - Woodland Grange, Leamington Spa Full time Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities Make UK is the UK’s leading trade body for the manufacturing and engineering sector. Collectively we represent 20,000 companies of all sizes, from start-ups to multinationals, across engineering, manufacturing, technology and the wider industrial sector. Everything we do – from providing essential business support and training to championing manufacturing industry in the UK is designed to help British manufacturers compete, innovate and grow. This position will sit in the Health & Safety division of the business, where we provide both bespoke and accredited training (IOSH, Nebosh, IEMA) and consultancy to a range of businesses. You will follow up on inbound leads, provide proposals and information to queries, and coordinate training courses. You will sit in a collaborative and engaging team that put continual improvement and customer success as their priority. Key Responsibilities:
Lead Management: Manage and track leads from the internal EHS Operations Team, ensuring smooth communication and follow-up.
Training Coordination: Organise and coordinate in-plant training courses for key accounts, ensuring effective delivery and client satisfaction.
Client Liaison: Act as the point of contact for external clients, providing comprehensive information on all EHS services.
Sales Proposals: Develop and present tailored sales proposals to clients based on their needs.
Trainer & Consultant Liaison: Work closely with internal and external trainers and consultants to schedule and coordinate high-quality training sessions.
Catalogue Development: Collaborate with the EHS New Products & Services Consultant to develop and maintain the EHS Services catalogue, ensuring it reflects current offerings.
CRM Management: Maintain accurate records and regularly update the CRM system with relevant client and lead information.
Team Support: Assist other EHS Coordinators and provide holiday cover when needed, ensuring seamless service delivery across the team.
About you
Strong customer service and administration skills
Positive attitude and ability to engage in a collaborative work environment
Attention to detail
Strong written communication skills and business acumen
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance. We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.....Read more...
You will be responsible for ensuring your guests have an amazing time.
You'll be the driving force behind delivering exceptional guest experiences. Your role is crucial alongside your team to create a welcoming atmosphere where every guest feels valued & welcomed.
Role Highlights:
Ensure each guest receives a great experience
Maximise sales opportunities
Accurately take orders & give advice where needed
Being attentive to the guests, until they leave the restaurant
Adhere to all health & safety/food hygiene regulations
Training:Training & Qualification Levels:
Level 2 Hospitality Team Member Apprenticeship Standard
Level 2 Functional Skills in maths & English (if applicable)
At Pizza Hut we use a blended learning style, which means delivering our apprenticeship standard 'face to face' & via 'Teams' video link.
You will have a monthly session with your Apprenticeship Trainer, in addition to completing learning throughout the year.Training Outcome:
Pizza Hut offers the possibility of a full-time position with further opportunities to develop your career through our management training programme
Employer Description:The Heart with Smart Group (HWS) is one of the leading UK hospitality franchisee partners operating over 140+ Pizza Hut restaurants across the UK and a franchise partnership with itsu to continue their commitment of expansion across the UK.
We’re proud to be a diverse & Inclusive employer providing opportunities where anyone can build a career in making memorable moments for our guests.
We think this is the perfect kind of business for apprentices to excel in!Working Hours :Over 5 days between Monday and Sunday - shifts to be confirmed. The restaurant operates from 10am to 11pm and you will be required to work shifts between & exceeding those hours (18+ only beyond 11pm). Days TBC.Skills: Communication skills,Team working,Initiative....Read more...
Assist and direct staff or customers when support tickets are raised
Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base
Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services
Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable
Support and maintain software and hardware used in the organisation's day-to-day operations and services
Provide an excellent level of service to our customers, being professional and courteous at all times
In addition to the above there may be other duties to carry out in relation to business/customer operational needs as and when required by your line manager to include supporting the warehouse and projects team at busy times and when the helpdesk is not busy. The role will require you to provide excellent levels of service to both internal staff and external customers.
Duties & Responsibilities:
Be considered technical trouble-shooter or, ‘go-to’ person in the event of requirement for first line technical support customer issues fully supported by your colleagues
Be nominated support for all matters pertaining to IP Protect Lite, WiFi, Loyalty and Chip & PIN solutions within our customer base
Respond in an organised, timely manner to all support issues received inbound across customer base customers and/or sales consultants and be able to perform technical and non-technical system maintenance to support a user or the team, i.e. password resets, running reports, firewall management, rule setting, managing authorised devices and responding to alerts regarding unauthorised devices on the network etc.) – All training provided and internal support of your role
Ensure support tickets are responded to and resolved within internal and customer set SLAs where applicable
To carry out remote installs and telephone support while customer's self-install
Read manuals, periodicals, release updates and technical reports to learn ways to further respond to issues and questions in respect of all systems and network(s)
Provide technical pre-sales support to sales, as and when required
Provide out of hours’ support as and when required and agreed with your line manager
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The classroom training for the ICT apprenticeship comprises of 4 modules.
Each module takes 1 week, and the apprentice will attend this in an online classroom with their designated JBC trainer.
When the classroom training takes place will be agreed at the induction meeting between employer, apprentice and JBC Skills trainer/mentor. We advise a bi-monthly approach to each moduleThe full 5 days will be required on the training weeks, and the apprentice must be in a quiet, suitable environment for learning to take place. This can either be in the workplace or at home. The class sizes are small (a maximum of 10 learners) so that discussions and assessment can take place between apprentices, peers and trainers.
The 4 ICT modules are:
Networking Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT and Business Principles
JBC delivers this apprenticeship over 16 Months total. This is made up of a 13-month training period and a 3-month assessment period that is known as EPA (End Point Assessment).
On the apprentice’s successful completion of the end point assessment, the apprentice will receive the following:
Level 3 Information Communications Technician Apprenticeship Certification.
This apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their apprenticeships are eligible to apply for registration.Training Outcome:As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications.
The company also aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.)Employer Description:With a legacy that spans more than two decades working with major high street retailers, EIT are the installer of choice for your complete installation needs.
Our management team has combined experience of more than 75 years and there are very few situations that we have not experienced or solved when challenges are presented.
No job is too big or small and, with an enthusiastic and dedicated project management team, highly trained to work with PRINCE2 methodology, we are well placed to service all of your installation needs.
We are accredited installers for Point to Point Encryption (P2PE) and for a vast range of other peripheral services such as cabling and network infrastructure, Telecoms, Electrical, Audio Visual and much more.
So often, it's the installation that can make or break the IT project budget. Delays and disruption arising from poorly managed deployment can waste time, tie up your IT resources and damage business performance. Here at EIT we pride ourselves on project delivery being right first time, on-time and...within budget!Working Hours :4 days on, 2 days off and cover weekends and Bank Holidays. Christmas Day, Boxing Day and New Year’s Day are Bank Holidays and are classed as days off for all staff. Early Shift: 8am - 5pm. Late Shift: 11am - 8pm. Sunday Shift: 10am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The Hospitality Supervisor Level 3 Apprenticeship combines hands-on workplace experience with structured learning. Apprentices will spend most of their time working in a hospitality environment, applying skills while being supported by their employer.
The apprenticeship typically involves:
Leadership and Team Management: Apprentices will learn how to supervise and motivate teams, set performance expectations, run team briefings, and support colleagues to achieve goals. They will develop skills in conflict resolution and fostering a positive workplace culture
Delivering Customer Excellence: Apprentices will focus on providing exceptional customer service, resolving complaints, handling queries, and adapting to different customer needs to maintain high standards
Operational Oversight: They will assist in running day-to-day operations, including opening and closing procedures, monitoring health and safety compliance, managing resources such as stock and equipment, and ensuring shifts run smoothly
Financial Awareness: Apprentices will develop an understanding of budgets, cost control, processing payments, and identifying ways to improve profitability and reduce waste
Compliance and Standards: Training will cover adherence to legal requirements, such as food hygiene and health and safety regulations, alongside company policies to ensure all operations meet required standards
Problem Solving and Innovation: Apprentices will tackle operational challenges, identify opportunities to enhance customer experiences, and implement improvements to benefit the team and business
Training:Hospitality Supervisor Level 3 Apprenticeship Standard:
On-the-Job Training:
Work alongside experienced team members to gain practical skills in guest service, food and beverage operations, barista techniques, and bar service
Shadow senior colleagues to understand luxury service standards and day-to-day restaurant operations
Structured Learning Sessions:
Attend regular workshops and training sessions focused on hospitality fundamentals, including menu knowledge, communication skills, and health & safety protocols
Participate in barista training and cocktail-making workshops to develop technical expertise
Mentorship and Coaching:
Receive one-on-one guidance from mentors, including team leaders and managers
Regular feedback sessions to identify strengths and areas for improvement
Rotational Learning:
Experience different roles within the restaurant, such as front-of-house service, barista duties, and bar service, to build versatility.Learn kitchen operations to enhance understanding of menu items and preparation
E-Learning and Assignments:
Complete online modules and assignments to reinforce knowledge of customer service, food safety, and industry best practices
Workplace Projects:
Undertake practical tasks such as creating a drinks menu or leading a service section to apply learning in real scenarios
Assessments and Reviews:
Regular progress reviews with a designated trainer or assessor to track development
End-point assessment to demonstrate competency in all required areas
Training Outcome:After completing the Hospitality Supervisor Level 3 Apprenticeship, there are several potential career progression opportunities, depending on the apprentice's interests and ambitions within the hospitality industry.
Some of the typical paths include:
Hospitality Manager: The next step could be a move into a managerial role, such as a Front of House Manager, Operations Manager, or Restaurant Manager. This role involves overseeing larger teams, managing budgets, and ensuring high standards of service and operations across the business
Team Leader/Shift Leader: Apprentices may progress into more senior supervisory roles, where they would take on greater responsibility for team leadership, staff development, and the operational performance of a specific area, such as the bar, restaurant, or front office
Departmental Manager: In larger hotels, restaurants, or other hospitality establishments, apprentices may move into departmental management roles. These positions involve overseeing specific departments like housekeeping, food and beverage, or events, with a focus on operations, staffing, and customer service
Specialist Roles: With further training and experience, there may be opportunities to specialise in areas such as revenue management, sales and marketing, event coordination, or hotel operations
Operations Director/General Manager: For those with strong leadership skills and significant experience, long-term career progression could lead to senior roles, such as an Operations Director or even a General Manager position, where they would oversee all aspects of the business, including strategy, financial performance, and growth
Training and Development Roles: Apprentices with a strong interest in staff development may choose to move into roles like Learning and Development Coordinator or Trainer, focusing on nurturing talent and delivering training within the organisation
Overall, the Level 3 Hospitality Supervisor Apprenticeship provides a strong foundation for further career growth in a variety of managerial and specialist positions within the hospitality sector
Employer Description:The Royal Garden Hotel is a luxurious 5-star hotel located in Kensington, London, offering 396 fully refurbished bedrooms as of 2024. With stunning views of Kensington Palace and Gardens, the hotel is a prime destination for both leisure and business travelers, providing easy access to major London attractions like Hyde Park and the Royal Albert Hall.
The hotel offers world-class dining experiences, including the Origin of Kensington, a contemporary British restaurant that showcases the finest seasonal ingredients, and the stylish Piano Bar, where guests can enjoy live music and expertly crafted cocktails in a relaxed, sophisticated setting.
Renowned for its outstanding service and dedication to a personalised guest experience, the Royal Garden Hotel combines luxury with a welcoming, tailored approach. With elegant event spaces and a strong commitment to staff development, it is not only a sought-after destination for visitors but also an exceptional place to grow a career in hospitality.Working Hours :We are a hotel and work on a variety of shifts some starting 06:00 earliest start, 23:00 latest finish time, where you will work on a roster system after your trained in each area, exact working days and hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
