You will be working in a busy BMW/MINI Parts Department. Parts Advisor's specific duties include:
Interaction with both trade and retail customers. You will be working with customers on a daily basis, both over the phone and face-to-face, to provide them with information and to sell them parts and accessories.Stock – this includes stock control and checks, as well as being responsible for ordering parts stock to be delivered at required times.Computer Systems – you will work on specialised computer systems, including computerised stock management systems and parts identification programmes.Vehicle Service / Sales support – you will support other Departments within the BMW Retailer, including workshop staff, to ensure they function effectively.All Aftersales Customer Service (Parts Advisor) Trainees attend the BMW Group Academy UK in Berkshire for their off-the-job training. The apprenticeship will have a strong focus on the retail environment and the high customer service expectations of BMW & MINI customers, as well as Service Advisor specific training. The training takes place over a 12-month period at the BMW Group Academy and has been designed to suit both Parts and Service Advisor roles.
During the time spent at your BMW Retailer, a mentor will be allocated to oversee the work-based learning programme. A BMW representative will also visit on a 12-weekly basis to set performance targets and ensure any development needs are being met.Training Outcome:On successful completion of the apprenticeship, you will be a qualified Parts Advisor. You will also gain a Level 2 Customer Service Practitioner. Following this, there are various opportunities for progression within the retailer.Employer Description:All Light Vehicle Technician, Aftersales Customer Service (Parts & Service) and Motorcycle Technician Apprentices will be employed at their local BMW Retailer, and will attend the BMW Group Academy for their training. The BMW Group Academy is based at Wokefield Park near Reading in Berkshire. All Bodyshop Technician (Paint & Panel) Apprentices will be employed at their local BMW Retailer or Bodyshop, and will attend our body training facility for their training. The body training facility is located in Milton Keynes.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
JOB DESCRIPTION
DAP is looking to hire Customer Service Representative at our Fenton, MO Location.
The customer is everything at DAP and our Customer Service Representatives take first class care of them. They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:30 am - 5:00 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Assist customers in both USA and Canada locations in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
REQUIREMENTS:
Must be able to work 8:30 am - 5:00 pm
High School (or equivalent)
Effective communications skills - verbal and written, SAP experience a plus
Grace under pressure - remain positive and focused to the task at hand
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Job Summary:
Under general supervision, this position leads the execution, optimization, and growth of the company's digital commerce channels, with primary ownership of Amazon Vendor Central/Seller Central, Shopify and other direct eCommerce platforms. This role manages marketplace performance, product listings, digital advertising, pricing, inventory coordination, content enhancement, and reporting to drive revenue growth, improve customer experience, and support long-term eCommerce strategy.
Supervision Responsibility:
None
Essential Duties:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.
Own day-to-day management and performance of Amazon Vendor Central and Seller Central accounts
Create, optimize, and maintain Amazon product listings, including titles, bullets, descriptions, back-end keywords, images, variations, and A+ Content
Manage Amazon catalog health, listing suppression's, account issues, policy compliance, and overall account health metrics
Oversee Amazon advertising programs including Sponsored Products, Sponsored Brands, Sponsored Display, and related campaign reporting and optimization
Monitor pricing, Buy Box performance, promotions, and competitive activity to support with sales operations
Analyze sales trends, traffic, conversion, advertising efficiency, and channel performance; prepare regular reports and recommendations for leadership
Identify process improvements, platform opportunities, and scalable best practices that strengthen our digital commerce operations and support long-term growth
Minimum Qualifications:
The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Bachelor's Degree in Marketing, Business, eCommerce, Communications, or a related field
5 years of eCommerce, Amazon marketplace management, or related experience required
3 years of hands-on experience managing Amazon Seller Central and/or Vendor Central required
Experience with Amazon listing optimization, catalog management, and account performance reporting required
Experience managing Amazon PPC campaigns and advertising performance a plus
Experience with Shopify or another direct-to-consumer eCommerce platform preferred
Google Analytics certification preferred
Amazon Advertising certification preferred
Employment Standards
Knowledge of Amazon Vendor Central, Seller Central, and Amazon marketplace operations.
Knowledge of eCommerce merchandising, listing optimization, SEO principles, and digital advertising concepts.
Knowledge of online retail analytics, pricing practices, inventory flow, and marketplace compliance requirements.
Skilled in managing Amazon product listings, advertising campaigns, and marketplace performance metrics.
Skilled in analyzing data, building reports, and using Excel, Google Sheets, Shopify analytics, or similar reporting tools.
Ability to manage multiple digital commerce priorities, deadlines, and cross-functional projects with strong attention to detail.
Ability to communicate effectively with internal stakeholders, external partners, and leadership while solving problems and driving results.
Ability to pass a pre-employment background check.
Hiring Range
$80.2K - $90.2K
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverages, leaves of absence, 11 paid holidays, generous paid time off, employer matching 401(k) PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's.
All job offers are contingent upon satisfactory pre-employment drug test and background checks.Apply for this ad Online!....Read more...
This is a fantastic and unique opportunity to embark on a journey towards a great career.
Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.
Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.
It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as it's perfect for those who love to make a real difference in other people's lives.
The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision
Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses
Adjusting customers spectacle frames using the correct tools to ensure stability and comfort
Basic frame repairs
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements
Ordering prescription glasses and contact lenses in for the customer
Correct completion of NHS paperwork and written records in-line with company procedures
Making follow up appointments for customers
Use a focimeter to find the prescription from spectacles
Communicate contact lenses suitability, features and benefits
Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing
Explaining offers and products to customers
Taking payments from customers
Being able to problem solve with basic optical concerns
Understanding business KPI's and how they affect the practices profitability
Training:Optical Assistant 2022 Level 3.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course
Practice ownership you could go into business yourself, partnership or franchise
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We provide a personalised service throughout your eye care journey so you can leave feeling you and your eyes have been taken care of.Working Hours :Learners will work 9:30am - 5pm. 5 out of 7 and this is agreed between the candidate and the Store Manager upon interview. They will require you to work one weekend shift.
9.30am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative....Read more...
