An exciting opportunity has arisen for a Customer Onboarding Manager to join a prestigious foreign bank based in the heart of Central London. This is a office based role offering excellent benefits and a salary range of £70,000 - £80,000.
As a Customer Onboarding Manager, you will manage the department and ensure the Bank implements and adhere the relevant Financial Conduct Authority (FCA), Information Commissioner Office (ICO), Serious Organised Crime Agency (SOCA) and HM Treasury (HMT) in relation to account opening and account review.
You will have strong AML experience in the retail banking sector and experience working with high-net-worth individuals from jurisdictions which may be deemed to be of higher than average AML risk.
Customer On-Boarding Responsibilities:
? Take ownership of end-to-end client experience for onboarding.
? Ensure that customer accounts are opened and reviewed in accordance with procedures.
? Maintain customer satisfaction through follow-up, client responsiveness, and thorough communication.
? Adhere to Know Your Customer (KYC) policies for new account applications, profile updates, and all periodic account reviews.
? Build strong working relationships with key delivery partners.
? Follow all procedures and guidelines to ensure tasks are completed accurately, efficiently, and to the highest standard on the first attempt.
? Develop and maintain the compliance culture.
What youll need to be successful as a Customer Onboarding Manager:
? Previously worked as a Customer Onboarding Manager, Client Onboarding Manager, KYC Manager or in a similar role.
? Experience in a client success environment, as an account manager or client services role.
? Good knowledge and experience of FCA Regulations.
? Technical understanding of all practices and procedures relevant to on-boarding new clients including understanding of KYC and AML documentation including CDD and EDD requirements.
? Experienced in dealing with higher r....Read more...
The role includes banking and allocation of receipts, sales and vehicle ledger, credit control & purchase ledger reconciliation. The role holder will also assist in the preparation of management accounts as well as additional ad-hoc duties.
The Apprentice Accounts Assistant is fully responsible for communicating all concerns and keeping up to date on all new processes and procedures. The role holder will also efficiently handle administration related issues.
The role holder must fully understand Vertu’s policies and procedures & ensure that all paperwork follows and complies with Group policy and ensure its accuracy and legibility.
Role Responsibilities:
Accounts Team Support & Communication: To provide a positive and active support function to facilitate the accounts team in their achievement of targets
Data Management: To accurately manage and input data into the Kerridge system and provide accurate information to Management
Document Management: To accurately manage and co-ordinate the distribution of documents within the Dealership
Training:Accounts or Finance Assistant Level 2 AAT Apprenticeship. The apprenticeship will be delivered by our provider Learning Skills Partnership via online learning, combining online lectures and one to one sessions.Training Outcome:This is a fantastic opportunity to apply for permanent employment in a varied and ever expanding industry. Vertu Motors has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.Employer Description:Vertu Motors plc was formed in late 2006 to acquire and consolidate UK motor retail businesses. It was founded as a new entrant into the UK motor retail sector and is listed on the AIM market (UK:VTU). The Vertu Motors group operates a nationwide chain of franchised motor dealerships offering sale, servicing, parts and accident repair facilities for new and used car and commercial vehicles. The group trades across the UK as Bristol Street Motors, Macklin Motors and Vertu Motors. Bristol Street Motors originated nearly 100 years ago as a single Ford dealership located on Bristol Street in central Birmingham. Since those early days the business has grown to become the 5th largest motor retailer in the UK and the 9th in Europe.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
You'll be making a real impact on millions of customers, businesses, and communities.
As part of your Level 3 apprenticeship, you will cover topics such as:
Configuration, maintenance and repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades
Continual improvement, business continuity and resilience
Customer Service and support
Security and Legislation; Digital security
Data management
Digital Information Management Systems Operation
Business and decision-making skills
Training Outcome:Are you passionate about technology and dedicated to keeping the UK's largest retail bank operational all year round? If so, our IT 24x7 Incident Operations team could be the perfect fit for you.
During this two-year apprenticeship, you will specialise in first-line event and alert management within our 24x7 Incident Operations function. This role offers the opportunity to immerse yourself in various technology and process disciplines, including IT Incident, Problem and Change Management, Windows, Cloud platforms, Mainframe, and more.Employer Description:At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.Working Hours :The role includes you working a 24 x 7 shift pattern, 365 days a year
Please consult our job advert for more information on the shift pattern for this role.Skills: Communication skills,Problem solving skills,Team working,Creative,Aiming high,Staying positive....Read more...
An exciting opportunity has arisen for a Customer Onboarding Manager to join a prestigious foreign bank based in the heart of Central London. This is a office based role offering excellent benefits and a salary range of £70,000 - £80,000.
As a Customer Onboarding Manager, you will manage the department and ensure the Bank implements and adhere the relevant Financial Conduct Authority (FCA), Information Commissioner Office (ICO), Serious Organised Crime Agency (SOCA) and HM Treasury (HMT) in relation to account opening and account review.
You will have strong AML experience in the retail banking sector and experience working with high-net-worth individuals from jurisdictions which may be deemed to be of higher than average AML risk.
Customer On-Boarding Responsibilities:
* Take ownership of end-to-end client experience for onboarding.
* Ensure that customer accounts are opened and reviewed in accordance with procedures.
* Maintain customer satisfaction through follow-up, client responsiveness, and thorough communication.
* Adhere to Know Your Customer (KYC) policies for new account applications, profile updates, and all periodic account reviews.
* Build strong working relationships with key delivery partners.
* Follow all procedures and guidelines to ensure tasks are completed accurately, efficiently, and to the highest standard on the first attempt.
* Develop and maintain the compliance culture.
What youll need to be successful as a Customer Onboarding Manager:
* Previously worked as a Customer Onboarding Manager, Client Onboarding Manager, KYC Manager or in a similar role.
* Experience in a client success environment, as an account manager or client services role.
* Good knowledge and experience of FCA Regulations.
* Technical understanding of all practices and procedures relevant to on-boarding new clients including understanding of KYC and AML documentation including CDD and EDD requirements.
* Experienced in dealing with higher risk customers, products and jurisdictions and in working with front office and business areas.
* Strong project management, problem solving and analytical skills.
Whats on offer:
* Annual Bonus
* Private Medical Insurance
* Pension 10%
* Life Assurance
* Optical Reimbursement
* Gym Membership
* Season Ticket Loan
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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