The Role:
As an Operations Assistant, you will support the day-to-day operations of the business. You’ll work closely with colleagues across the business, assisting with administration, compliance, HR support, systems management, marketing and general office coordination, while developing strong organisational and professional skills.
Key Responsibilities:
Supporting the efficient day-to-day running of business operations and internal processes
Acting as a first point of contact for routine internal operational queries, escalating where appropriate
Assisting with the maintenance of administrative systems, calendars, tools, and licences (including Microsoft 365 and SharePoint)
Providing administrative support to HR processes such as onboarding, offboarding, and record keeping
Assisting with the preparation and organisation of legal and compliance documentation
Supporting internal governance processes and reporting
Helping to coordinate meetings, diaries, and internal events
Supporting office facilities, supplies, and general workplace organisation
Supporting the marketing team with administrative and organisational tasks
Providing flexible support across operational improvement activities and day-to-day administration
Helping identify opportunities to improve administrative efficiency and organisation
About You:
We’re looking for someone organised, proactive, and keen to learn, with a positive and helpful approach to work.
You’ll Bring:
An interest in business administration or operations
Good organisational skills and attention to detail
A willingness to learn and take feedback
Clear written and verbal communication skills
Ability to manage tasks and prioritise effectively
Discretion when handling confidential information
Basic confidence using Microsoft Office and everyday technology
Development Opportunities:
Exposure to how a professional services business operates across operations, compliance, HR, marketing and governance
Practical experience using business systems such as Microsoft 365, SharePoint and internal management tools
Experience supporting compliance and operational processes in a regulated environment
Training:Business Administrator Level 3.
Online Masterclasses and 1/1 learning with your Lecturer and Assessor. You will have a dedicated Work Based Learning Manager to review your ongoing performance.Training Outcome:A full-time job on successful completion of the apprenticeship.
Long term progression to a higher level of education for the right candidate.Employer Description:Tessiant is a dynamic, people-first management consultancy working with some of the world’s leading retail and consumer businesses. We help our clients transform and succeed through strategy, advice, and execution. In just five years, we’ve grown rapidly, earning runner-up at the MCA New Consulting Awards and being named in the Financial Times 1000 Europe’s Fastest Growing Companies 2025.Working Hours :Monday - Friday
9:00am - 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.The Employee Services Assistant operates under the People & Culture department, and ensures all employee uniform items are issued, tracked, and returned throughout the year. Our ideal candidate is friendly, organized, outgoing, and possesses at least one year of experience in a customer service role. The minimum availability for this role is three days/per week from June-September.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsOpportunity to create lasting memories and friendships!
What will you do this year?In your role as an Employee Service Assistant, your primary accountabilities will be to:
Issue uniforms, photo identification and nametags to PNE employees in accordance with the Human Resources uniform policies and procedures.Accurately track all uniforms that are issued and returned by PNE employees. Receive payment for unreturned, lost or misplaced uniform items, photo ID’s or nametags in accordance with People & Culture policy and procedures.Ensure that the employee service office is kept organized; ensure uniform items are laundered, folded and neatly organized.Aid in conducting yearly inventory counts.Aid in updating ES policies and procedures as required.Communicate PNE Uniform Policies and Procedures to staff & managers.Provide uncompromised guest service to PNE employees.Follow up with uniform or ES inquiries, via email or phone calls from both Managers and employees in a polite and efficient manner.Perform other duties as required.
What else?
Successful completion of Grade 12.One to two years of customer service experience, retail experience is an asset.Ability to work independently and make decisions with little to no lead time.Ability to multi-task efficiently while ensuring a high level of accuracy.Must be capable of working within a fast-paced environment.Strong working knowledge of computers including programs within the Microsoft Office Suite such as Word, Excel and Outlook.Previous experience with debit/credit systems is an asset.Applicants must be available for daytime shifts at least three days a week from June-September, with flexible availability during the slow season (October-March).Successful candidates must undergo a Criminal Record Check.
Who are you?
Detail OrientedOrganizedMethodicalProactiveSkillful communicatorProblem solverCommitted to striving for excellence
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
This is a fantastic and unique opportunity to embark on a journey towards a great career.
Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.
Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.
It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as it?s perfect for those who love to make a real difference in other people's lives.
The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision
Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses
Adjusting customers spectacle frames using the correct tools to ensure stability and comfort
Basic frame repairs
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements
Ordering prescription glasses and contact lenses in for the customer
Correct completion of NHS paperwork and written records in-line with company procedures
Making follow up appointments for customers
Use a focimeter to find the prescription from spectacles
Communicate contact lenses suitability, features and benefits
Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing
Explaining offers and products to customers
Taking payments from customers
Being able to problem solve with basic optical concerns
Understanding business KPIs and how they affect the practices profitability
Training Outcome:
The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice
Employer Description:Eye care made easy. Advanced tests, expert guidance, and stylish brands to keep you seeing and looking your bestWorking Hours :Monday - Thursday, 9.00am- 5.30pm, Saturday, 9.00am- 5.30pm.
Saturdays will vary depending on rota/business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Understanding our traders:
Identify the key difference between trade and retail customers and engage with them accordingly
Take ownership of my TradePoint members, understand their needs, and always do the best for them
Through conversation and ownership, I understand their business needs
Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up)
Marketing consent:
Clearly understand the benefits for my TradePoint members to give marketing consent
Confidence in explaining the benefits and gaining consent from my members
Recruitment:
Understand the recruitment for new members to join TradePoint and implement these during recruitment
Confidence in approaching and discussing the TradePoint proposition with any new potential member
Set Up:
Create a clear, tidy and simple shopping journey for my members
Consistently operate to the current trading and POS plan
Service:
Serve my TradePoint members in a friendly manner ensuring they leave with what they need for the day
Engage in conversation whenever possible to drive stronger relationship and understand my member's needs
Understand future and current jobs, to ensure I can recommend the best products and services to assist them
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.71 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :On a shift pattern basis, Monday-Sunday between 7.00am - 10.00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our teamWorking Hours :Monday- Friday. 0830- 1730.
Possibility of Saturday workings and/ or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Administrative Assistant – Property Services (Compliance & HSE)Salary: Highly competitive, dependent on experience and skills + BenefitsHours: Full-time, permanent (Monday to Thursday 8.30am – 4.30pm plus Friday 8.30am – 4pm)Based at Ampleforth Abbey YO62 4ENClosing date: Wednesday 3rd JuneBenefits
Up to 8% employer-matched pensionLife assuranceFree lunch during working hoursFree on-site parking20% discount at the Tea room and Abbey ShopCycle to Work SchemeChristmas ClosureHistoric Houses and Yorkshire Great Houses, Castles and Gardens passes to borrowEmployee Assistance programmeRetail savings platform50% discount on fitness suite, swimming and other activities at St Albans Centre
About Ampleforth AbbeyAmpleforth Abbey is home to the UK’s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action.Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.We are looking for an Administrative Assistant – Property Services who will embrace the opportunity to work in a charitable organisation for our monastic community,tearoom, employees and guests.Reporting into the Head of Property Services you will provide comprehensive administrative and operational support, with a strong focus on compliance, Health, Safety & Environmental (HSE) administration, contractor coordination, and property service documentation. The role ensures efficient management of records, statutory compliance processes, reporting, and departmental communications across the property portfolio.The successful candidate will be able to demonstrate excellent organisational skills alongside an authentic commitment to the ethos and values of the Abbey.If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you!Main Responsibilities but not limited to:-Administrative Support
Provide day-to-day administrative support to the Head of Property Services.Manage calendars, meetings, appointments, and departmental correspondence.Prepare reports, presentations, meeting minutes, and documentation.Maintain accurate filing systems, databases, and property records.Coordinate purchase orders, invoices, and expense processing.Answer the main switchboardWelcome visitors to the siteProcess the post for the site
Compliance Administration
Maintain compliance trackers for statutory inspections and certifications.Monitor expiry dates and ensure timely scheduling of inspections and remedial works.Support audits and compliance reviews by preparing and organising documentation.Ensure all compliance records are stored accurately and accessible for internal and external audits.
Health, Safety & Environmental (HSE) Support
Assist in the administration of HSE policies, procedures, and reporting systems.Maintain accident, incident, and near-miss records.Coordinate HSE training records and certification tracking.Support risk assessment and method statement (RAMS) administration.Help ensure contractors and suppliers submit required HSE documentation before commencing works.Assist with monitoring compliance with health and safety legislation and company policies.
Contractor & Property Coordination
Liaise with contractors, suppliers, tenants, and internal departments.Schedule maintenance visits, inspections, and service appointments.Track completion of reactive and planned maintenance works.Assist with contractor onboarding and documentation checks.Monitor service level agreements (SLAs) and escalate outstanding issues where necessary.
Reporting & Data Management
Produce regular KPI, compliance, and HSE reports.Maintain accurate property management and compliance databases.Assist in analysing service performance data and identifying trends.Support budget tracking and invoice reconciliation where applicable.
ExperienceYou will have:
GCSEs (or equivalent) including English and Maths.Business Administration qualification desirable.HSE or compliance-related training/certification advantageous.
Own transport required – located AmpleforthPrevious experience in an administrative or coordinator role.Strong organisational and multitasking skills.Excellent written and verbal communication skills.Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.Experience maintaining confidential and accurate records.Ability to prioritise workload and meet deadlines.
Desirable
Experience within property, facilities management, housing, or maintenance environments.Knowledge of compliance and HSE processes.Familiarity with CAFM or property management systems.Understanding of UK health and safety legislation and property compliance requirements.
Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.Interested? If you feel that you possess the relevant skills and experience, then please submit your cv INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
The Finance Apprentice will support the Finance function at COBA Plastics Group by carrying out routine financial and accounting activities while working towards the Level 2 apprenticeship
Operational Finance Support
Assist with day-to-day financial transactions, including data entry into finance systems.
Assist with ensuring the Management Accounts are completed each month and gain experience in the following:
Bank Reconciliations.
Accounts Payable Control Accounts.
Accounts Receivable Control Accounts.
Vat Control Accounts.
Stock Accounts.
Inter-Company Control Accounts.
Salary, PAYE & NIC Control Accounts.
Barclaycard Control Accounts.
Loan and Hire Purchase Accounts.
Any other account to be reconciled as requested by the Group Management Accountant.
Support purchase ledger and sales ledger activities, including invoice processing and matching.
Support credit control activities, including the collection and allocation of monies.
Reporting and Compliance
Assist with the preparation of management information and month-end processes.
Support year-end activities, including audit preparation and financial documentation.
Assist with VAT returns and other regulatory financial requirements, where appropriate.
Maintain accurate financial records in line with internal controls and procedures.
Systems and Administration
Use accounting and finance software accurately and responsibly.
Maintain organised financial records and documentation. Liaise with internal departments to resolve basic finance queries.
Communicate professionally with internal and external stakeholders, as required.
Apprenticeship and AAT Study Requirements
Study towards and complete the AAT Level 3 qualification as required by the Assistant Accountant apprenticeship standard. Attend college, training provider sessions, assessments, and reviews as scheduled.
Complete all required coursework, examinations, and assessments within agreed timeframes.
Maintain an apprenticeship portfolio of evidence to support gateway and end-point assessment.
Apply learning from AAT studies directly to workplace tasks and responsibilities.
Actively engage with line managers and the training provider to monitor progress and development.
Training:This apprenticeship is a perfect match for someone without any accountancy or bookkeeping knowledge. On this programme they will learn the building blocks of the modern accountant. Not only will they grasp the fundamentals of bookkeeping, but we will help them develop those vital skills and behaviours to enable them to put their knowledge into action.If you’re new to accountancy and finance, looking to change your career into accountancy or have previously worked in an accounts department, this level is ideal for you. You don’t need any prior experience working in accounts to study the AAT Level 2 Certificate in Accounting. There are no entry requirements, but you do need good maths, IT and English skills, and a willingness to learn. You’ll learn a broad range of core accounting skills, including double-entry bookkeeping and basic costing, as well as accountancy-related business skills and personal skills. You must successfully complete the following: Introduction to Bookkeeping (ITBK), Principles of Bookkeeping Control (POBC), Principles of Costing (PCTN), Business Environment (BESY).Training Outcome:We are keen on development, so we would encourage them and support them to complete all AAT Qualifications. Once all AAT is complete, role progression is to work towards Management Accountant. We would also support them in their professional qualifications, CIMA and ACCA if they wish.Employer Description:COBA are a family owned and ran business, with our CEO being second generation owner. We manufacture components primarily for the automotive industry, but also for medical, health and safety, construction and retail. We have our core values, Care, Optimism, Belief and Adaptability. We have an onsite, subsidized cafe which serves hot and cold food and drinks Monday to Friday. We have an onsite gym which is free to use for all employees.Working Hours :08:30 - 17:00 Monday to Thursday, 08:30 - 16:00 Friday.Skills: Communication skills,Administrative skills,IT skills,Attention to detail,Analytical skills,Problem solving skills,Number skills....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles.
Taking sales orders from customers both face to face and over the phone.
Stock control for vehicle parts and accessories.
Maintaining an ordered stock room.
Raising invoices for parts sold.
Liaison with internal teams to ensure the correct stock is place at the right time.
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided). We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer Service.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers. Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles.
Taking sales orders from customers both face to face and over the phone.
Stock control for vehicle parts and accessories.
Maintaining an ordered stock room.
Raising invoices for parts sold.
Liaison with internal teams to ensure the correct stock is place at the right time.
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided). We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer Service.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard.
Brand specific certifications.
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers. Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
