Food & Beverage Supervisor – Location: Cardiff Salary: £28,000 + Excellent Benefits Hours: Full-time, including days, weekends & bank holidays
About the OpportunityWe’re working with a prestigious, well-established Members Club that is seeking an exceptional Food & Beverage Supervisor to take ownership of day-to-day operations across its restaurant, bars, function suites. This is a fantastic opportunity for an experienced hospitality professional who thrives in a fast-paced, service-led environment and is passionate about delivering outstanding experiences to Members and guests.If you are a confident leader, committed to high standards, and keen to progress your career within an exclusive, scenic club setting, this role offers the perfect platform.
Key Responsibilities
Oversee all daily food & beverage operations across multiple outlets, ensuring seamless and efficient service.Lead, train, and mentor a high-performing front-of-house team, including restaurant, bar, and events staff.Deliver exceptional hospitality at every touchpoint, championing a warm, professional, Member-focused environment.Collaborate closely with the Chef and kitchen teams on menu planning, food presentation, and event catering.Establish and maintain service standards, operating procedures, and effective staff scheduling.Monitor and manage costs to support departmental profitability.Take full responsibility for stock management across all locations, including ordering, rotation, and monthly stocktakes.Plan, coordinate, and execute private events, banquets, competitions, and seasonal promotions.Handle Member feedback and resolve issues promptly and professionally.Ensure compliance with all health, safety, and licensing regulations.Report regularly to senior management on financial performance, operational efficiency, and areas for improvement.
About You
2–4 years’ experience in a food & beverage supervisory or management role – golf club or private club experience is highly desirable but will take other hospitality industry experience.Proven ability to lead, engage, and motivate teams.Strong understanding of hospitality financials, labour management, and stock control.Excellent communication and customer service skills with a member-first approach.Confident managing high-volume service, events, and banqueting.Competent using POS systems, MS Office, and F&B management software.Comfortable with the physical nature of hospitality, including event set-up and service duties.
Working Conditions
On-site role within a busy, member-driven hospitality environment.Full time opportunity over 5 daysFlexibility required to work evenings, weekends, and bank holidays.Hands-on position involving some manual handling during events and peak service periods.
Why Apply?
Join a respected and welcoming Members’ Club in a beautiful setting.Competitive salary and benefits package.Golfing privileges.Supportive leadership and genuine opportunities for professional development.Free on-site parking.....Read more...
As an Apprentice Crew Member, you'll quickly become part of a team, or 'Crew', that works together to provide the best, quick service, and a great family restaurant experience. If you've visited one of our restaurants before, you probably have an idea of what is involved in working here. But you might not realise the variety and scope of the role.
You'll be working in our fast-moving, high-energy environment and we're looking for a genuine smile plus an ability to connect with customers!
When working in a McDonald's restaurant, you will have to do a number of regular tasks, many which follow set procedures. Your tasks will include:
Preparing every customer's food and drink to a gold standard
Making the customer's experience special - adapt to each customer's needs, be patient and welcoming
Keeping up to date with knowledge on our food and promotions
Completing tasks and activities in line with training/SOCs, company guidelines and management direction
Adhering to McDonald's standards of quality, service and cleanliness and following all workplace safety, security, and food hygiene procedures
Taking responsibility for your training in all areas; looking for opportunities to improve and develop
Following the 'Fix Up, Work Sharp' guidelines and taking pride in your personal appearance
What your apprenticeship will offer:
You'll work towards the Food and Beverage Team Member Apprenticeship Level 2, over the duration of 15 months
You'll receive day to day training in your restaurant and a blended social learning experience for your qualification. This will be delivered on a 121 basis in your workplace by one of our expert trainers every 4-6 weeks via face-to-face visits or remotely over telephone or Teams
The apprenticeship is a structured, learner and employer focused development programme designed to create opportunities for lifelong knowledge, skills, and behaviours
You'll be assigned an Apprenticeship Mentor who will support you alongside your Manager and Assessor throughout your training and in the run up to your End Point Assessment
They will coach you from your first day and facilitate your 20% off job training as well as support you with your practical and online assessments
Benefits:
Holiday pay
Pension scheme
Flexible working
Free staff meals & employee discounts on selected McDonald's food
Opportunities for training and development
Discounts at major high street retailers
Exclusive employee competitions
Uniforms
Our customers come from all walks of life and so do we. We are proud of our McFamily which includes people from a wide variety of backgrounds, all offering something unique to our company. If you share our passion for delivering great customer experience, you will find a home at McDonald's!Training:
Food and Beverage Team Member Apprenticeship Level 2 Functional Skills Level 2 in maths and English (if required)
Training Outcome:
Once you've successfully completed this apprenticeship there are many opportunities to develop and have a rewarding career, with progression opportunities into Supervisor and Management roles
Employer Description:McDonald's employees come from all walks of life but share a common approach: positivity. Because we're not just a collection of restaurants. We're a team; a community that supports one another. We move fast at McDonald's. Whether we're serving our customers or helping our people build their futures. Let's be part of something together.Working Hours :30 hours per week, on a shift pattern basis, weekends are a must. Exact shift patterns to be confirmed.Skills: Team Working,Organisation Skills....Read more...
