Meeting and greeting customers
Cash handling
Building professional relationships with customers
Receptionist duties
Booking appointments
Ordering spectacles and contact lenses
Pretesting
Showing spectacle frames to customers, providing feedback suitability
Contact lenses handling
Training:
Optical Assistant Level 3 Apprenticeship Standard qualification
Long term career and promotion prospects
EPA (End-Point Assessment)
This is a full-time role with training delivered remotely to the workplace
Training Outcome:After gaining the Level 3 Optical Assistant qualification, you can study further to become a qualified Dispensing Optician. From there, you can progress and study to become a Contact Lens Optician or Optometrist.Employer Description:Trading as J.A Hicks Optometrist
We provide a personal professional service
We have been established as an independent practice in North Shields for over 35 years.Working Hours :Mon, Tues, Thurs and Fri 9am - 5:15pm
alternate Wed & Sat 9 -12:30
this may change in the futureSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Glasses fashion/ trends aware....Read more...
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistant to the practice team and project a positive friendly image to patients and other visitors, either in person or via the telephone.
To have a thorough knowledge of all practice procedures
To work in accordance of written protocols
Filing post in medical records
Scan/photocopy documents as requested
Processing Online consultation requests (AMGP)
Monitoring and processing the practice email
Receiving patients, consulting with members of practice team
Handing completed repeat prescriptions to patient and checking names and address.
Be able to cover all reception position as necessary
Process patient requests for today/future appointments from patients by telephone and in person.
Deal with visits/requests
Training:
Level 2 Customer Service Practitioner Apprenticeship standard
Training Outcome:
The candidate has the potential to continue building skills and continue to business administration qualification that would open doors to becoming experienced administrators withing the org including secretarial positions.
The right candidate has the potential to progress to leadership roles such as reception/admin supervisor- operational manager or practice manager.
Employer Description:Pemberton Surgery is a busy general practice with a patient population of 10,100 patients.
We are situated in a purpose-built health centre which is shared by 2 GP practices, community clinic and a dentist.
The practice team comprises of 4 GP partners, 1 salaried GP, 2 ANPs, 3 practice nurses, 1 HCA, Practice manager, Operations manager, Administration co-ordinator, Reception supervisor, part time Secretary and 11 admin/receptionist.
We are a very friendly, hardworking and supportive team who deals with the ever-changing face of general practice effectively.
We are active members of our Primary Care Network and are members of a GP federation.Working Hours :Monday to Friday
7.5 hours per day/ 37.5 hours per week – to work between the hours of 8am and 6.30 pm.
Half an hour paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Effective time management....Read more...
About the Role:
As an Apprentice Receptionist and Administration Assistant, you will be a key member of the BioEscalator team, managing reception and supporting the team’s administrative functions. You will gain hands-on experience in tasks such as handling enquiries, supporting financial processes and events and assisting with day-to-day operations. We seek motivated individuals with a passion for learning and a commitment to supporting others. Previous experience is not required - just a proactive and can-do attitude and a willingness to learn and take on new challenges.
What You Will Do:
(Full training will be provided as part of the apprenticeship)
Provide a professional welcome to all visitors and manage the day-to-day running of the reception.
Organise room bookings, parking, manage access rights and coordinate diary activities.
Support financial administration, including processing orders and maintaining office supplies.
Assist with event preparation and provide support on the day to ensure smooth delivery.
Help maintain up-to-date databases and general office organisation.
Please note that there is a more detailed Job Description on the University of Oxford jobs and vacancies page - vacancy reference 176480Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths (if required)
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles.
Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.
We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday
The core hours are 8.45am – 4.00pm with some flexibility with start and finish times.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,MS Excel, Outlook and Word,Proactive 'can-do' approach,Willing to learn new skills....Read more...
