Emesen are working on some exciting and innovative projects across the South West of the UK, namely in Bristol, Bath, Cardiff and London.
You will be involved in:
Project planning & scheduling.
Setting goals, establishing timelines, and outlining the work breakdown structure.
Identifying risks and developing mitigation strategies.
Providing regular status updates to stakeholders and clients.
Monitoring progress against the plan and ensuring deliverables meet quality standards.
Dealing with changes to the project scope, schedule, or budget.
Training:Training will take place four days a week in Emesen's Bristol office:
31 College Green, Bristol, BS1 5TB.
One day a week will be spent training remotely with the University of the Built Environment.Training Outcome:Having completed your Chartered Surveyor apprenticeship, your expected career options include:
Construction Project Manager
Chartered Building Surveyor
Employer Description:emesen is an independent project and cost management consultancy founded on the principles of integrity, innovation and collaboration.
Clients are at the heart of everything we do. We pride ourselves on building lasting re-lationships with our clients by putting their needs first.
We are busy working on exciting and innovative projects in the South West of the UK, with offices located in Bristol and Cardiff.Working Hours :Monday to Friday, 9.00am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working....Read more...
Role Responsibilities:
Taking pride in your work and the work of your team, ensuring attention to detail in all tasks.
Working outdoors in a physically demanding role in all weather conditions.
Achieving premium results in the gardens of high-end clients with high expectations.
Conducting regular inspections of grounds to identify additional maintenance needs and address client issues promptly.
Creating and maintaining beautiful outdoor spaces with a passion for horticulture.
Performing a variety of tasks, including mowing, trimming, planting, and debris removal.
Confidently using all necessary machinery required for the role.
Taking ownership and pride in the gardens you maintain.
Key Requirements:
Must have a valid driving licence as driving is required.
2-3 years of experience in a similar role is essential.
Good plant knowledge is necessary.
Must be comfortable using a smartphone to complete audit forms.
Ability to coordinate with the manager regarding client needs and requirements.
Enthusiastic and passionate about horticulture.
Training:Apprenticeship Horticulture or Landscaping Supervisor Level 3. Training Outcome:Full Level 3 Apprenticeship Horticulture or Landscaping Supervisor Opportunity to progress within the company.Employer Description:DB Landscape Management Ltd is a specialist in soft landscaping and grounds maintenance, delivering high-quality, sustainable outdoor solutions. Our team is committed to maintaining and enhancing green spaces for commercial and residential clientsWorking Hours :Monday to Friday, 08:00 to 16.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Physical fitness....Read more...
The typical tasks that the apprentice will do on a normal working day will include:
Breaking down whole animal carcasses (beef, pork, lamb, poultry) into primal and retail cuts using various butchering techniques.
Trimming, deboning, and portioning meat into steaks, chops, joints and roasts according to customer specifications or established standards.
Sausage, burger and pie making and preparation of ready meals.
Hygiene & Safety: Maintaining a scrupulously clean work area, sanitising tools (knives, saws, grinders), and adhering to food safety regulations to prevent cross-contamination.
Must have the capability to stand for long shifts, perform repetitive tasks and lift heavy items.
Training:The training which supports the apprenticeship will be delivered both at the place of work and on day release at the industry standard butchery facilities at Sparsholt College Hampshire, Westley Lane, Sparsholt,Winchester, Hampshire SO21 2NF. Training Outcome:A permanent job will be available for the right candidate.Employer Description:Established in 2004, Andrew has over 40 years butchery experience. Luke our Manager has over 15 years’ experience with us having completed his apprenticeship with at the shop. We offer quality meats and handmade sausages, burgers, Pies and ready meals.Working Hours :Tuesday to Friday 8.00am to 5.00pm.
Saturday 8.00am to 4.00pm
(1 hour lunch break).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Initiative,Physical fitness,Hard working ethic,Enthusiasm....Read more...
What your day could look like…
Going along to client site visits before a project starts to see how things work on site
Learning how projects are priced and planned and helping the estimating engineers
Working with the Design team to understand what the project involves and how it will be delivered
Sitting in meetings (like buildability, ALM and HazOp) to see how teams plan work safely and efficiently
Learning about health, safety, environment and quality (HSEQ) responsibilities
Helping review RAMS (risk assessments and method statements) with the site team
Using drawings, plans and other engineering information to support project delivery
Working with suppliers and subcontractors to make sure designs can be delivered on site
Working closely with Design and Delivery teams from start to finish of a project
Supporting the Project Manager with general admin and day‑to‑day project tasks
Training Outcome:Fully qualified Project Engineer and potential for management or specialisation.Employer Description:At Avove, we design, build, and maintain the UK’s utilities infrastructure—helping to keep water flowing, lights on, and people connected. We deliver sustainable engineering solutions and work with leading utility providers including Severn Trent, United Utilities, Yorkshire Water, Scottish Power, and Northern Ireland Water. We’re proud to be a responsible, agile partner, committed to improving communities and protecting the environment.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Join our warm and welcoming team at Roundhill Day Nursery as an Early Years Apprentice, where you’ll play an active role in supporting the learning, development, and wellbeing of children aged 0–5. This apprenticeship is ideal for someone passionate about early education, ready to take on more responsibility, and eager to develop the skills needed to lead high quality play and learning experiences. You’ll work alongside experienced practitioners, contribute to planning activities, build positive relationships with children and families, and create a safe, stimulating environment that encourages curiosity and confidence. A fantastic opportunity to grow professionally while making a real difference every day.
This is vibrant early years environment where children are brimming with curiosity, creativity, and energy. As an Apprentice, you'll play a central role in shaping these early experiences helping young children grow, learn, and feel secure during some of the most important years of their lives.
Every day, you’ll help create an environment where children feel valued, empowered, and excited to explore. Whether you’re leading an engaging activity, supporting individual learning needs, or creating magical moments of discovery, you’re an essential part of making each child’s day meaningful.
Your role will include;
Plan and lead engaging, developmentally appropriate activities.
Carry out observations and contribute to children’s learning journeys.
Create and maintain a safe, stimulating, and inclusive environment.
Build strong, nurturing relationships with children and families.
Support daily routines.
Training:At Shaping Lives, we are dedicated to one mission: helping nurseries like yours nurture future generations through high-quality early childhood education. As a trusted training provider, we specialise in developing skilled, passionate educators who make a meaningful difference in the lives of children aged 0-5. Whether you're looking to enhance your current team's skills or recruit new talent, we’re with you every step of the way.
Upon completion of this 12 month Apprenticeship, you will have obtained your Early Years Practitioner Level 2 Apprenticeship qualification.Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:Roundhill was originally founded in 2012 when Emma, our nursery owner and manager set out to find a setting for her first Nursery. It took almost 4 long years to find the right property and finally, we have The School House, Stourport.Working Hours :Monday - Friday. Shifts range between 07:30 and 18:00.Skills: Attention to Detail,Creative,Initative,....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile. We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior
team to provide effective patient care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:At Mydentist, your dental career can grow in many directions. With experience, you could progress into roles such as Senior Nurse, Lead Nurse or Practice Manager. With Mydentist-supported training and clinical development, you could advance into Dental Hygienist or Dental Therapist roles, helping deliver preventative and routine treatments. You may also specialise as an Orthodontic Therapist, supporting patients to improve the alignment and appearance of their teeth. Mydentist provides structured career pathways, mentorship, and ongoing training to help you reach your professional goals in dentistry. Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :Tues (8.00 - 20:00), Weds (8.00 - 18.00), Fri (8.00 - 18.00), Sat (9.00 - 16.00).Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile. As our practices continue to grow and expand, this opportunity gives you the chance to join the mydentist talent pool, opening the door to future roles and career progression within our network.
We take pride in investing in our people, including supporting you to complete your Level 3 apprenticeship through our trusted partner Tempdent, alongside ongoing professional development.
Duties will include:
- Reception duties, including answering calls and welcoming patients- Handling patient queries- Taking payments- Booking appointments and follow-ups- Sterilising and preparing equipment for clinicians- Maintaining and updating patient records- Supporting patient wellbeing and overall dental experience- Cleaning and preparing clinical areas, including dental chairs- Managing stock and supplies- Supporting the wider team to deliver excellent patient careTraining:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:
At Mydentist, your dental career can grow in many directions. With experience, you could progress into roles such as Senior Nurse, Lead Nurse or Practice Manager
With Mydentist-supported training and clinical development, you could advance into Dental Hygienist or Dental Therapist roles, helping deliver preventative and routine treatments
You may also specialise as an Orthodontic Therapist, supporting patients to improve the alignment and appearance of their teeth
Mydentist provides structured career pathways, mentorship, and ongoing training to help you reach your professional goals in dentistry
Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :Shifts will be confirmed at interview and will fall within the individual practice’s opening hours, which vary. A typical working pattern is 8:30am-5:30pm Monday to Friday, with flexibility to cover some earlier starts, late finishes and Saturdays.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile.
We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
Duties will include:
Reception including answering the phone and greeting patients
Dealing with patient queriesTaking payments
Booking appointments and follow ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:
At Mydentist, your dental career can grow in many directions. With experience, you could progress into roles such as Senior Nurse, Lead Nurse or Practice Manager
With Mydentist-supported training and clinical development, you could advance into Dental Hygienist or Dental Therapist roles, helping deliver preventative and routine treatments
You may also specialise as an Orthodontic Therapist, supporting patients to improve the alignment and appearance of their teeth. Mydentist provides structured career pathways, mentorship, and ongoing training to help you reach your professional goals in dentistry
Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :Shifts will be confirmed at interview stage but will fall between practice opening times:
Monday, 09:00 - 17:30,
Tuesday, 09:00 - 17:30,
Wednesday, 09:00 - 17:30,
Thursday, 09:00 - 17:30,
Friday, 09:00 - 17:00.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
As a Health & Social Care Apprentice, you will be trained to be responsible for (but not limited to) the following:
Deliver high-quality, person-centred care tailored to individual needs
Administer or assist with medication (where trained and authorised)
Liaise with families, healthcare professionals, and external agencies
Record, monitor, and report on health and well-being
Support individuals with complex needs such as dementia, learning disabilities, or physical impairments
Uphold safeguarding responsibilities, acting promptly to protect vulnerable individuals
Travel between clients’ homes (mileage reimbursed)
Attend training, workshops, and complete off-job learning for your apprenticeship
As a Level 3 apprentice, you will take on greater responsibility in providing and coordinating care. You will be working towards the Level 3 Apprenticeship in Adult Care, preparing for senior roles such as Lead Care Worker or Supervisor.
If you are committed and ready to take your first step into a real career with a fantastic, close-knit team, then please apply now!
This apprenticeship and opportunity will be highly competitive, so please don’t miss your chance!Training:
The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses or onsite at work, giving you the training and support you need to become a well-rounded and successful Health & Social Care Professional
The Apprentice Standard you will be studying is Adult Care Worker Level 2
Training Outcome:
Further and higher skill development within the business
Employer Description:At Lotus Home Care, we recognise that being a carer is about more than just practical support. Great quality care comes from being a person to rely on emotionally, as well as physically. It is this understanding that has given us an outstanding reputation and enabled us to pass the ‘Me and Mum test’.
With eleven offices based in Yorkshire, North Yorkshire, East Riding and the Humber, our committed and experienced group of compassionate individuals work hard to provide a positive experience for all service users, focusing on the unique needs of each person so that they can enjoy a full and happy life.Working Hours :7 days a week, rota to be discussed with manager.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Compassionate,Ability to work independently....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile. We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable) the year
Induction and regular progress support
Training Outcome:At Mydentist, your dental career can grow in many directions. With experience, you could progress into roles such as Senior Nurse, Lead Nurse or Practice Manager.
With Mydentist-supported training and clinical development, you could advance into Dental Hygienist or Dental Therapist roles, helping deliver preventative and routine treatments.
You may also specialise as an Orthodontic Therapist, supporting patients to improve the alignment and appearance of their teeth. Mydentist provides structured career pathways, mentorship, and ongoing training to help you reach your professional goals in dentistry. Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :Monday to Friday 8:15am-5:15pm, with Saturday overtime available once a month.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile. We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:At Mydentist, your dental career can grow in many directions. With experience, you could progress into roles such as Senior Nurse, Lead Nurse or Practice Manager.
With Mydentist-supported training and clinical development, you could advance into Dental Hygienist or Dental Therapist roles, helping deliver preventative and routine treatments.
You may also specialise as an Orthodontic Therapist, supporting patients to improve the alignment and appearance of their teeth. Mydentist provides structured career pathways, mentorship, and ongoing training to help you reach your professional goals in dentistry.Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :4 days per week; Monday to Thursday 8:15am-5:15pmSkills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
Supporting the Office Manager in ensuring that the standard office procedures are applied to the office and are working correctly, Health & Safety annual audit and ongoing annual procedures
Project Management and Coordination is essential along with the ability to troubleshoot and problem solve
Assisting clients in directing queries to the appropriate resource within the office
Receiving and dealing with telephone calls professionally, re-directing or taking messages and using initiative to deal with queries
Assisting with all the data processing, printing and postal functions including sorting, distributing, responding and drafting responses to incoming mail in a timely and efficient manner
Supporting with presentations, reports, emails and letters
Setting up meetings as appropriate and maintaining good communications
Provide a high quality secretarial and organisational support service including effective electronic diary management, assessing priority of appointments and reallocation as necessary
Providing support for an extensive range of meetings. This will include preparing and organising of refreshments
Supporting with daily banking and petty cash responsibility
Supporting with checking of weekly timesheet and printing and despatch of monthly bills
Setting up of new clients, checking paperwork complies with Haines Watts and money laundering procedures for sign off by MLO
Authorised ordering of office consumables
Organising and maintaining effective filing systems
Providing high quality and professional front of house duties to visitors
Cover of all other general administrative duties when necessary
Training:
Business Administrator Level 3 Apprenticeship Standard
On the job training in the work place
Taught sessions via New College Swindon
Training Outcome:
To be part of the Administration team
Employer Description:At Haines Watts Swindon Limited, we provide expert accounting, tax and advisory services which are tailored to help local businesses grow and succeed. With decades of experience, our dedicated team supports businesses, startups, entrepreneurs and individuals across Swindon, Wiltshire and the South West.Working Hours :Monday to Tuesday and Thursday to Friday with an hour’s lunch break. Office-based 09:00 - 17:30Skills: Communication skills,Attention to detail,Team working,Initiative,Proof reading skills,Work with people on all levels,Organise and plan own workload,Decision making skills,Interpersonal Skills,Stakeholder management,Written and verbal skills,Accurate meeting minutes,High levels of accuracy,Work under pressure,Meets deadlines,Excellent prioritisation,Maintains confidentiality,Takes responsibility....Read more...
Deliver the EYFS ensuring that the individual needs and interests of children in the provision are met (in conjunction with other team members)
Keeping records of key children's developments and learning journeys and share with parents, carers, and other key adults in the child's life
Developing and maintaining strong partnerships and communication with parents/carers to facilitate day to day caring and early learning needs
Ensuring the provision of a high-quality environment to meet the needs of individual children having an awareness of any disabilities, family cultures and medical histories
Advising manager/deputy of any concerns, e.g., regarding children, parents, the safety of the environment, preserving confidentiality as necessary
Being involved in out-of-working hours activities, e.g., training, staff meetings, summer fayres etc.
Being flexible within working practices of the provision, undertaking other responsible duties where needed, such as domestic tasks, preparation of snacks/meals, cleansing of equipment etc.
Developing your role within the team, especially with regard to being a key person
Being aware of the high profile of the provision and to uphold its standards at all times, both in work hours and outside
Undertaking and leading on additional responsibilities such as SENCO, training coordinator, safeguarding officer etc.
Minimum of 6 hours per week spent on apprenticeship work and training
Training:
You'll attend monthly 1-2-1 meetings (online via teams every month - No classroom Or college!) with your tutor and learn about modules including child development from birth to 7 years, safeguarding, promoting wellbeing, supporting activities, purposeful play & educational programmes, and more!
You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer
Training Outcome:
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business
Employer Description:Mini Adventures pre-school provides high quality childcare in a safe and happy environment. They encourage children, through play activities, to learn and develop at their own pace. They offer a wide range of challenging and stimulating experiences through which they can achieve this.Working Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,Creative,Customer care skills,Initiative,Logical,Non judgemental,Patience,Problem solving skills,Team working....Read more...
Key responsibilities:
Supporting the Office Manager in ensuring that the standard office procedures are applied to the office and are working correctly, Health & Safety annual audit and ongoing annual procedures
Project Management and Coordination is essential along with the ability to troubleshoot and problem solve
Assisting clients in directing queries to the appropriate resource within the office
Receiving and dealing with telephone calls professionally, re-directing or taking messages and using initiative to deal with queries
Assisting with all the data processing, printing and postal functions including sorting, distributing, responding and drafting responses to incoming mail in a timely and efficient manner
Supporting with presentations, reports, emails and letters
Setting up meetings as appropriate and maintaining good communications
Provide a high quality secretarial and organisational support service including effective electronic diary management, assessing priority of appointments and reallocation as necessary
Providing support for an extensive range of meetings. This will include preparing and organising of refreshments
Supporting with daily banking and petty cash responsibility
Supporting with checking of weekly timesheet and printing and despatch of monthly bills
Setting up of new clients, checking paperwork complies with Haines Watts and money laundering procedures for sign off by MLO
Authorised ordering of office consumables
Organising and maintaining effective filing systems
Providing high quality and professional front of house duties to visitors
Cover of all other general administrative duties when necessary
Training:
Cirencester College
Business Administration Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College
Training Outcome:
This role is designed to help you grow in confidence, knowledge, and responsibility
Full training and support will be provided, and as your skills develop, you will be given the opportunity to take on more complex tasks
Employer Description:At Haines Watts Swindon Limited, we provide expert accounting, tax and advisory services which are tailored to help local businesses grow and succeed. With decades of experience, our dedicated team supports businesses, startups, entrepreneurs and individuals across Swindon, Wiltshire and the South West.Working Hours :30 hours per week
Office-based 09:00- 17:30
Monday to Tuesday and Thursday to Friday with an hour’s lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile. We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' well-being and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team toprovide effective patient care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:At Mydentist, your dental career can grow in many directions. With experience, you could progress into roles such as Senior Nurse, Lead Nurse or Practice Manager. With Mydentist-supported training and clinical development, you could advance into Dental Hygienist or Dental Therapist roles, helping deliver preventative and routine treatments. You may also specialise as an Orthodontic Therapist, supporting patients to improve the alignment and appearance of their teeth. Mydentist provides structured career pathways, mentorship, and ongoing training to help you reach your professional goals in dentistry.Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :This is a full time position and you will need to be flexible to work on a rota where the shifts may be 8am - 2pm, 2pm - 8pm and 8am - 8pm. There will also be weekend working on a rota basis.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
Training:
Your full role and responsibilities will be set out by your employerNextStep Training will provide you with all of the on-the-job training you need to up-skill in your role
Your 20% off-the-job learning will be incorporated as part of your working day
Qualifications required:
Knowledge of the statutory framework for the EYFS and regulatory requirements – Desirable
Fluent in written and spoken English – Essential
Passionate about learning and developing into a new role – Essential
Skills required:
Great communication skills
Excellent organisational skills
Ability to work as part of a team
Creative thinker
Passionate and reliable
Training:Training is delivered through a flexible blend of in-person sessions at our Hackney training centre and online learning with guidance from our experienced tutors.
You will be working towards the Level 5 Early Years Lead Practitioner Apprenticeship Standard, which includes:
Knowledge, Skills, and Behaviours required for advanced leadership roles in Early Years settings
Level 5 Diploma for the Early Years Senior Practitioner
Level 2 Functional Skills in Maths and English (if not already achieved)
Development of coaching, mentoring, and strategic planning skills to lead practice and support staff across your setting
Apprentices will use the Laser Learning platform to:
Complete and submit coursework
Monitor progress in real time
Access learning materials and tutor feedback
Stay engaged throughout the programme
Monthly lesson attendance is required, either online or in person, to ensure consistent progress and support
Training Outcome:Completing the Level 5 Early Years Lead Practitioner apprenticeship marks a significant step forward in a professional early years careerThis qualification is designed for experienced practitioners who are ready to take on more senior leadership responsibilities within early years settings
With this advanced qualification, individuals are equipped to:
Lead day-to-day practice across a setting or team
Mentor and support junior staff and apprentices
Drive improvements in pedagogy, curriculum planning, and safeguarding
Influence policies and strategies that enhance child development and wellbeing
Act as a role model, demonstrating high standards of care and education
Career progression opportunities after completing the Level 5 include:
Room Leader or Senior Practitioner
Deputy Manager or Nursery Manager
Early Years Coordinator or Curriculum Lead
SENDCo (Special Educational Needs and Disabilities Coordinator)
Early Years Quality Improvement Officer
For those looking to continue their professional development, the Level 5 qualification can also serve as a stepping stone towards:
A Foundation Degree in Early Years or Education A BA (Hons) in Early Childhood Studies
Early Years Teacher Status (EYTS) or Qualified Teacher Status (QTS)
Assessor, Trainer, or Tutor roles in early years education
This pathway supports individuals in becoming confident, reflective, and influential leaders in early years education - capable of shaping high-quality learning environments and driving positive outcomes for children.Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Please note this course can be completed sooner than 24 months.
Monday to Friday, varied shifts between 6.30am - 6.00pm.
No weekends.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
JOB DESCRIPTION
GENERAL SUMMARY
Make all intermediates and finished products by adding specific quantities of certain raw materials and/or intermediates to a batch tank or grinding mill according to a written formula using proper batch making techniques and safe methods. This position also requires application and monitoring of established quality procedures and methods for production batches. Compiles, tabulates and summarizes QC data for analysis. Prepares and offers constructive criticisms relative to variables and deviations from prescribed standards of quality. Maintains statistical records having to do with quality, nature and causes of defects. Expedites and follows up changes to allow for prescribed quality standards. Request raw materials for use in formulas. Position requires knowledge of batch making techniques, machinery operation, scales and meter use, and formula knowledge.
PRINCIPLE DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned. Weigh and/or measure out quantities of solvents, resins, pigments (or dispersions), and additives into blending tanks or grinding mills according to a batch ticket. Tend mixing or grinding equipment and maintain control over time, heat, mix speed, etc. Upon batch completion, take product sample to QC Lab for QC checks. Check production batches by comparison to standards Make adjustments to batch as necessary Recheck batch after adjustments are made until product is within standard product specifications Use proper analytical tools to compare product to standard specs and to wet and/or dry samples Record results of comparison and record onto batch card Consult with Main Lab chemist on products more than 10% out of product specifications Upon approval of product record data onto Quality Control car and enter information into computer data base Consult QC manual for specific requirements for product analysis of production batches and customers special requirements Calibrate QC equipment as required Other duties as assigned by supervisor/manager Maintain work area in a neat and orderly fashion.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education
No previous experience required Experience in Manufacturing, Filling Area strongly preferred
Specific Knowledge, Skills, and Abilities Required
Good math/measurement skills Good written and verbal communication skills Basic reading and comprehension skills Must achieve required color testing score
Reasoning Ability
Determine correct batch making procedures as instructed in initial training and described on batch ticket. Determine if raw materials are fit for use. Work without continuous supervision while completing assigned projects.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, use hands to handle product and equipment and reach with hands and arms. The employee frequently is required to walk, sit, stoop, kneel and crouch. The employee must regularly lift and/or move up to 25 pounds, frequently lift/move up to 45 pounds, and occasionally lift/move 400 to 500 pounds with specially provided equipment. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment is representative of those an employee would encounter in a normal paint manufacturing facility while performing the job tasks listed in this job description. The employee is exposed to solvent vapors at well below the OSHA permissible exposure limit and when required, adequate personal protection equipment is required.
KEY PERFORMANCE INDICATORS (KPI)
Completing the number of batches required by the daily production schedule. Accuracy of completed batches. Satisfactory appearance of work area. Attendance and attitude. Apply for this ad Online!....Read more...
Due to growth and new contracts, we’re looking for a Regional Service Engineer to join a dedicated service team, delivering high-quality service and representing a globally recognised, customer focused brand.
This is a hands on, field-based role, focused on the service and repair of industrial cleaning equipment. You’ll be part of a supportive team, working closely with your Service Manager and Scheduler to deliver a high standard of service.
Location Requirements
This is a field-based role covering Southampton Portsmouth and surrounding areas.
Key Responsibilities for the Regional Service Engineer
Service, maintain and repair a wide range of cleaning equipment
Diagnose faults and complete accurate service reports
Work closely with the Service Manager and Scheduler to plan your day
Maintain van stock and parts levels
Identify potential sales leads
Build strong, professional relationships with customers
Ensure work is completed to a high standard
What You’ll Need
Experience across electrical, mechanical, hydraulic, pneumatic or diesel-powered equipment
Background in plant hire, FLT, HGV, agricultural or similar industries (ideal)
Comfortable carrying out servicing, maintenance and fault finding in a field-based role
Able to work independently, with support from your Service Manager and Scheduler
Good IT skills and experience completing service reports
Strong organisational skills and ability to plan your daily workload
Full UK driving licence
Willingness to travel, including occasional overnight stays
Passport (preferred for possible training in Germany)
What’s in it for You
Salary up to £37,586 / OTE £50,000+ with overtime
Fully expensed company van (optional personal use)
All tools provided
25 days holiday + bank holidays + your birthday off
Pension, health plan, sick pay & critical illness cover
End of year discretionary bonus
Staff discounts and social events
Ongoing training and career development
Training & Onboarding
You’ll follow a structured 12 week training programme, including factory led courses and hands-on support, working alongside experienced engineers with ongoing development.
....Read more...
New Opportunity | Business Development Manager | Ophtalmic Lenses | North London & Home Counties
Zest Optical are currently supporting a leading name in the optical industry to recruit a Business Development Manager for a field-based commercial role covering North London & Home Counties (Bedfordshire, Buckinghamshire, Hertfordshire).
This is an exciting opportunity to join a well-established and growing business with a strong reputation in the ophthalmic lens market, offering a high-quality portfolio of lens solutions alongside a broader range of products and services to independent optical customers across the territory.
As Business Development Manager, you will take ownership of a defined territory, focused on driving sales growth, developing existing customer relationships, and identifying new business opportunities. You’ll work closely with independent opticians, groups, and other relevant customers, acting as a trusted commercial partner and helping to grow market share across the region.
Key Responsibilities
Driving new business development activity across the territory, identifying and converting opportunities whilst growing existing accounts
Promoting a portfolio of ophthalmic lens solutions to independent optical customers
Building strong, consultative relationships and understanding customer needs to deliver tailored commercial solutions
Delivering engaging product presentations, training sessions, and commercial meetings both in person and virtually
Working collaboratively with internal teams including customer service, operations, and marketing
Managing pipeline activity, forecasting, and reporting to ensure strong commercial performance
Attending industry exhibitions, networking events, and customer meetings to generate opportunities and raise brand awareness
Feeding back customer insight and competitor activity to support wider commercial strategy
The Candidate
Qualified Dispensing Optician or strong commercial sales background within the optical sector
Previous experience in a field-based business development, account management, or territory sales role preferable
Existing contacts and relationships within the UK optical industry would be highly advantageous
Excellent communication, presentation, and relationship-building skills
Commercially driven, proactive, and confident managing a sales pipeline
Full UK driving licence and willingness to travel across the territory
Package
Competitive basic salary circa £40k
Attractive uncapped commission structure
Car allowance
If you’re looking to join a progressive optical business and develop your career within field sales, apply now for a confidential discussion.....Read more...
New Opportunity | Business Development Manager | Ophtalmic Lenses | South London & South East
Zest Optical are currently supporting a leading name in the optical industry to recruit a Business Development Manager for a field-based commercial role covering South London & South East (Surrey, Kent, Sussex & Hampshire).
This is an exciting opportunity to join a well-established and growing business with a strong reputation in the ophthalmic lens market, offering a high-quality portfolio of lens solutions alongside a broader range of products and services to independent optical customers across the territory.
As Business Development Manager, you will take ownership of a defined territory, focused on driving sales growth, developing existing customer relationships, and identifying new business opportunities. You’ll work closely with independent opticians, groups, and other relevant customers, acting as a trusted commercial partner and helping to grow market share across the region.
Key Responsibilities
Driving new business development activity across the territory, identifying and converting opportunities whilst growing existing accounts
Promoting a portfolio of ophthalmic lens solutions to independent optical customers
Building strong, consultative relationships and understanding customer needs to deliver tailored commercial solutions
Delivering engaging product presentations, training sessions, and commercial meetings both in person and virtually
Working collaboratively with internal teams including customer service, operations, and marketing
Managing pipeline activity, forecasting, and reporting to ensure strong commercial performance
Attending industry exhibitions, networking events, and customer meetings to generate opportunities and raise brand awareness
Feeding back customer insight and competitor activity to support wider commercial strategy
The Candidate
Qualified Dispensing Optician or strong commercial sales background within the optical sector
Previous experience in a field-based business development, account management, or territory sales role preferable
Existing contacts and relationships within the UK optical industry would be highly advantageous
Excellent communication, presentation, and relationship-building skills
Commercially driven, proactive, and confident managing a sales pipeline
Full UK driving licence and willingness to travel across the territory
Package
Competitive basic salary circa £40k
Attractive uncapped commission structure
Car allowance
If you’re looking to join a progressive optical business and develop your career within field sales, apply now for a confidential discussion.....Read more...
A new opportunity has become available for an experienced, Multi-site Practice Manager to join an established, state of the art, fully private practices located in the heart of London.Start date – As soon as possible.Working days – Full time, Monday – Friday.The opportunity:You will be an experienced Multi-site Practice Manager, leading clinics with passion, drive and excellence. This dual-site role offers a rare chance to shape two thriving private practices – One with an established reputation, one at the start of an exciting new chapter.The role:You’ll oversea daily operations, support and inspire your teams, and help steer the business forward.- Lead all operational aspects across both practices- Ensure clinical compliance and deliver outstanding patient experiences- Champion innovation and Invisalign® excellence- Collaborate closely with directors on strategy and growth- Drive performance through KPIs, quality improvement, and team developmentExperience required:- 10+ years of experience in dentistry- Proven leadership in a similar managerial role- A strategic mindset and a hands-on, people-first approach- Strong understanding of digital systems and Invisalign® workflows- Management Qualification What you’ll receive:- £45,000 – £50,000 base salary- Performance bonus up to £55,000 — total on-target earnings up to £100,000+- Private dental care + discounts for family- CPD support and leadership development- Season ticket loan and additional annual leave- Access to lifestyle perks and rewards platform- A warm, high-performing team environment where your ideas are valued- Additional leave....Read more...
Medical Devices Consultant – Senior Mechanical Engineer – Cambridge
Due to the growth of a leading Medical Devices organisation, we are currently seeking a Senior Mechanical Engineer, Project Manager, Medical Devices Inventor, or Mechanical Design Consultant for a newly approved role. The company is based in Cambridge and boasts some of the most impressive labs globally, which they are currently enhancing even further.
You will collaborate with other experts in Medical Devices who have backgrounds in Mechanical Engineering, Mechanical Design, Electronics Design, Electronics Engineering, Physical Engineering, Biomedical Sciences, and various other skills essential for inventing Medical Technology. Consequently, teamwork will be crucial.
In this role, you will lead projects, necessitating experience as a consultant, project manager, or another role involving interactions with third parties. Additionally, you will apply your skills hands-on, directly contributing to the development of new Medical Devices.
We require several years of experience in Mechanical Design of Medical Devices. Familiarity with any 3D CAD tool is acceptable, as we understand that you can be trained on the necessary tools when required. However, knowledge of SolidWorks would be advantageous.
Most individuals in similar roles hold a degree in a Mechanical Engineering field, but experience takes precedence.
In terms of experience, we welcome candidates ranging from those stepping up to a Senior Mechanical Engineer role to individuals with several years of experience as a Medical Devices Consultant or Senior Mechanical Engineer.
This organisation has an outstanding track record of fostering continuous learning to keep you at the forefront of the Medical Devices sector. Consequently, opportunities for career and skills development are always available.
In addition to these benefits, you will receive an excellent salary (commensurate with your level of experience), a substantial bonus, a generous pension plan, healthcare coverage, complimentary meals throughout the day, life assurance, access to social clubs, wellness programs, an onsite gym, and other exceptional perks that are not commonly offered by most companies.
We anticipate substantial interest in this role, so if you are interested, we recommend submitting your application promptly. The organisation is open to candidates with varying levels of experience. If you possess some of the required skills but not all, it may still be worth applying as training could be provided (though you must have industry experience as a Mechanical Engineer or Mechanical Designer for Medical Devices as a minimum).
For more information, please feel free to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialist at Newton Colmore, at +44 121 268 2240. Alternatively, you can submit an application, and a member of our team at Newton Colmore will contact you.
Newton Colmore Consulting is a specialised recruitment company operating within the fields of Medical Devices, Scientific Engineering, Scientific Software, Robotics, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.....Read more...
As a Construction Manager Apprentice, you’ll join our construction and maintenance teams who are responsible for essential works across our network - from lock gate replacements and structural repairs to large, planned engineering projects.
You’ll learn how to plan, coordinate, and monitor on-site activities to ensure work is completed safely, on time, and to the required quality standards.
You’ll start with the basics and learn some hands-on skills in outdoor environments, learning from experienced construction professionals and gaining insight into how major heritage and infrastructure projects are planned, managed, and delivered. Then as your knowledge and skills grow, you will begin to assist in site inspections and contribute to the running of daily operations.
Support the planning and coordination of construction and maintenance works across your assigned region
Work outdoors with our operational construction teams, contributing to maintenance, repair, and restoration tasks
Learn how projects are scheduled, budgeted, and delivered safely and effectively
Participate in the annual winter stoppage programme - one of our busiest periods for major engineering work
Gain experience of heritage-led repairs and environmentally sensitive construction methods
Work consultatively with our contractors, suppliers and project teams
Ensure Health & Safety is integral to all plans and help maintain compliance with relevant legislation and Trust Standards
Demonstrate and promote the Trust’s values, ensuring inclusion and diversity are embedded in daily practice
Training:
Our apprentices complete a Level 6 Construction Site Manager Apprenticeship
As a Trust apprentice, you will complete your apprenticeship training both on and off-the-job, through in-house training and block attendance at our chosen training provider based in Worcester
All college-related travel costs are paid for by the Trust
Training Outcome:
We are fully committed to supporting all of our apprentices during their training
We truly value their contribution to the Trust and plan our recruitment to match progression opportunities
Once the apprenticeship is completed and your work on site is to a satisfactory level, we aim to offer ongoing employment opportunities with us
Employer Description:We’re the charity helping millions of people feel happier and healthier by spending more time on and along our canals and rivers. Our rich and tranquil spaces provide places to walk, jog, bike, boat and rest. It takes an extraordinary team to bring our waterways to life and that’s where you come in.Working Hours :You will work around 40 hours per week based on a rota which will be issued in advance and may include some evenings and/or weekends (to be confirmed).Skills: Communication skills,Customer care skills,Team working,Non judgemental,Physical fitness....Read more...
Circadian Nest Nursery is a brand-new, small-setting nursery based at Donnington Doorstep Family Centre in East Oxford, caring for children from birth to school age.
As our Apprentice Early Years Educator, you'll be part of a close-knit team led by an experienced Level 6 Manager and a Level 3 Deputy, learning every aspect of practice from the ground up.
You'll spend most of your time across our baby room and two-year-olds' room, supporting key persons, planning activities, and building strong relationships with children and their families. By the end of your apprenticeship, you'll be a confident, qualified Early Years Educator with hands-on experience in a nurturing, values-led setting.
Responsibilities:
Support the planning and delivery of engaging activities aligned with the EYFS framework
Help maintain a safe, calm, and stimulating environment across the baby and toddler rooms
Build warm, secure attachments with key children and positive relationships with their families
Observe and record children's progress, contributing to their learning journeys and next steps
Assist with daily care routines including mealtimes, nappy changes, and rest periods
Uphold high standards of hygiene, safeguarding, and health and safety at all times
Attend off-the-job training and complete coursework alongside your day-to-day learning in the setting
Benefits:
Direct mentorship from a Level 6 Manager and a Level 3 Deputy from your first day
Small, supportive team in a brand-new setting where your contribution genuinely shapes the culture
28 days' annual leave inclusive of bank holidays
Workplace pension scheme
Excellent transport links — walking distance from Cowley Road and frequent buses from Oxford city centre
On-site facilities
Ongoing CPD and progression opportunities as the nursery grows
Training:
At Shaping Lives, we are dedicated to one mission: helping nurseries like yours nurture future generations through high-quality early childhood education
As a trusted training provider, we specialise in developing skilled, passionate educators who make a meaningful difference in the lives of children aged 0 - 5
Whether you're looking to enhance your current team's skills or recruit new talent, we’re with you every step of the way
Upon completion of this 18 month Apprenticeship, you will have obtained your Early Years Educator apprenticeship Level 3 Apprenticeship
Training Outcome:
There is a possibility of being offered a full time role after successful completion of the apprenticeship
Employer Description:Join a brand-new boutique nursery in Oxford from day one. Work alongside experienced practitioners caring for children under five, gain your Level 3 Early Years Educator qualification, and help shape a warm, nature-led setting.Working Hours :Monday - Friday, 08:30 - 17:30Skills: Creative,Initative,Non judgemental,Patience,Presentation Skills,Teamworking,Communication Skills....Read more...
Run our helpdesk. Own the relationships. Build something that lasts.Impact It Global Ltd | Home-based (UK, South East preferred) with occasional London travelSalary: £38,000 – £45,000 per annum (progression tied to performance milestones) Type: Full-time, permanent (PAYE) Holiday: 30 days + your birthday off Hours: 8:30 – 18:00, Monday to FridayYou’ll own the helpdesk. Not just work on it.We’re a London-based technology consultancy that serves regulated firms and growing businesses. Our clients trust us to keep their technology running, their data protected, and their teams productive. That trust is built on one thing: the quality of the people who pick up the phone when something goes wrong.We’re looking for a 3rd Line Helpdesk Engineer who wants to own a function, not just fill a seat. You’ll be the primary point of contact for approximately 35 clients and 300 endpoints. You’ll self-dispatch from an AI-triaged queue, manage your own diary, communicate directly with clients, and resolve tickets from L1 through L3. No one will be standing over your shoulder telling you what to do next. But you will have a clear structure, defined KPIs, and a Service Delivery Manager who provides support and overflow when you need it.This isn’t a chaotic startup where the goalposts move every week. It’s a structured environment where quality, reliability, and clear communication are what matter most.What you’ll actually be doingYou’ll run the helpdesk day-to-day. Tickets arrive in the queue already triaged and routed by our AI bot, but the human ownership of the queue (what to work on, when, and in what order) sits with you. That means scheduling your own workload in ConnectWise, resolving tickets (approximately 20 per day, mostly at L2 level), and keeping clients informed throughout. When a user can’t print, when a mailbox is full, when a server needs attention, you’re the person who fixes it and closes the loop.Beyond ticket resolution, you’ll build and maintain SOPs and technical documentation so that the knowledge doesn’t live only in your head. You’ll communicate directly with clients, setting expectations and providing updates without being asked. And you’ll work alongside our Account Manager and Service Delivery Manager to make sure clients feel looked after at every touchpoint.If you’re someone who takes pride in doing things properly, documenting as you go, and leaving systems better than you found them, you’ll fit here.What we need from youNon-negotiables:You’ll need to be comfortable working across the following from day one:Microsoft 365 administration including Azure/Entra ID, Exchange Online, SharePoint, Teams, Intune, Conditional Access, and Microsoft Defender. Windows Server and Hyper-V virtualisation, plus NAS solutions (Synology and similar). Networking fundamentals: firewalls, VPNs, switches, DNS records, and DHCP. Backup, archiving, and disaster recovery tooling, including Barracuda services (Archiving, Email Gateway Defense, Cloud to Cloud backups). Working knowledge across Apple, Google, and Linux environments.You’ll also need experience with ConnectWise (or comparable PSA), RMM tooling (e.g. NinjaRMM, ScreenConnect), and documentation platforms.Beyond the technical, we need someone who communicates clearly and promptly, in writing as well as verbally. Strong email and ticket-update communication is just as important as being able to talk to a client on the phone. If you’re the kind of person who updates the ticket before anyone has to chase you, and who calls the client back when you said you would, we’ll get along well.Experience:3+ years working at L3 level within a Managed IT Service Provider. You should have handled your own ticket queue before and be comfortable self-managing your workload without supervision.What we’re not looking forWe should be upfront about this: if you prefer to wait for tickets to be assigned to you, if you find documentation tedious, or if client communication feels like a chore rather than a core part of the job, this isn’t the right role. We’ve learned the hard way what happens when someone technically capable doesn’t communicate well or manage their own time. We’d rather find the right person than rush to fill the seat.What’s in it for you£38,000 – £45,000 depending on experience, with salary progression tied to performance milestones at 6 and 12 months.30 days holiday + your birthday off. That’s well above statutory, and we mean it.Home-based with all necessary equipment provided. We expect 1-3 trips to London per month for client site visits and device setups, with travel expenses reimbursed. We’re open to candidates anywhere in the UK, but the South East works best for same-day device shipping logistics.A clear career path. As our client base grows, this role is expected to evolve into a Helpdesk Lead position with team management responsibilities. We’re building something, and the right person will grow with us.A structured, supportive environment. You’ll report to our Service Delivery Manager, who is technical, experienced, and available. You won’t be left to figure things out alone, but you will be trusted to run your function.Quarterly performance reviews so you always know where you stand and what good looks like.About Impact ItWe’ve been supporting regulated firms and growing businesses across London since 2014. We’re not a faceless MSP churning through break-fix tickets. We’re a consultancy that partners with our clients to turn technology from a cost into a strategic asset. Our team is small, close-knit, and values doing things properly over doing things quickly. We believe great IT support is built on clear communication, thorough documentation, and people who care about getting it right.If that resonates with you, we’d like to hear from you.How to applyApply with your CV. No cover letter required, but if you want to tell us briefly why this role appeals to you, we’ll read it.We’re hiring one engineer for this role and we’re moving promptly. We respect your time: our process is structured but not drawn out, and we’ll keep you informed at every stage.....Read more...
