The Bodyshop Controller role:
- Up to £52,000
- Great company Benefits.
- Progression opportunities.
- Permanent Role
We have a fantastic opportunity for an experienced Bodyshop Controller to join a dynamic and expanding Accident Repair Centre in the Northampton area.
Key Bodyshop Controller Responsibilities:
- Working closely with the Bodyshop productives you will be responsible for ensuring that all body repairs and paintwork meet defined quality procedures.
- Authorising credit notes, purchase orders, and cheque requests, promoting inter-department co-operation as well as ensuring compliance with health and safety procedures will all be part of the role
- You will also be responsible for overseeing and motivating a team of productive staff as well as working closely with the estimators to ensure that the site is as profitable as possible
As a Bodyshop Controller you will:
- Be working in a similar role as a Bodyshop Workshop Controller or in a supervisory role within a Bodyshop
- Have experience in developing relationships with customers and colleagues
- Have the drive and determination to maintain a productive department and the ability to work under pressure and achieve results through other people
If you want to hear more about the Bodyshop Controller role, please send us your CV by clicking apply now or by contacting Piam Pishgoo on 01202 552915 or piam@holtautomotive.co.uk to discuss further.
Bodyshop Controller up to £52k Bodyshop Northampton
Assistant Bodyshop Manager / Bodyshop Controller / Bodyshop Manager / Workshop Controller....Read more...
Bodyshop Controller Role:
- up to £36,000 per annum
- Permanent Role
- Numerous discounts and excellent pension
We are currently working with a leading Accident Repair Centre who are looking to add an experienced Bodyshop Controller to their team in Glasgow.
Key Bodyshop Controller Responsibilities:
- Working closely with the Bodyshop productives you will be responsible for ensuring that all body repairs and paintwork meet defined quality procedures.
- Authorising credit notes, purchase orders, and cheque requests, promoting inter-department co-operation as well as ensuring compliance with health and safety procedures will all be part of the role
- You will also be responsible for overseeing and motivating a team of productive staff as well as working closely with the estimators to ensure that the site is as profitable as possible
As a Bodyshop Controller you will:
- Be working in a similar role as a Bodyshop Controller or in a supervisory role within a Bodyshop
- Have experience in developing relationships with customers and colleagues
- Have the drive and determination to maintain a productive department and the ability to work under pressure and achieve results through other people
If you want to hear more about the Bodyshop Controller role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Controller £36,000 Bodyshop Glasgow
Assistant Bodyshop Manager / Bodyshop Controller / Bodyshop Manager....Read more...
QC / Quality Controller – Malmesbury Mon – Friday – Days£24960 based on a 40 hour week This is an excellent opportunity to join an established and successful award-winning supplier of FMCG products in a QC / Quality Controller Essential to the role is experience of working within a Food /FMCG production environment and/or factory auditing This QA / Quality Auditor /Quality Controller role will involve: Auditing, monitoring and evaluating quality systems and procedures as well as providing additional technical support to the factory.You will be maintaining and promoting technical and quality standards.Carrying out on line QA checking/auditing to ensure correct standards are applied and adhered to. These include packing standards, code checks, labelling information, weight checks, gas checks, metal detection confirmation and pricing checks.Hygiene Auditing and Environmental swabbingCCP, labelling and traceability checks The Hours are Monday - Friday 8 – 5PM and additional benefits include no weekends / bank holiday workingReduced prices in factory shopFree tea / coffeeGood quality staff facilitiesCompany pensionFree membership with Medicash (contributions to dental and optical bills, access to physio, medical support)Nice part of the world to work / live (Cotswolds)! Key words: QA, QC, Quality Control, Quality Assurance, BRC, Auditor, Quality Compliance, Quality Auditor, Technical assistant This role is commutable Bristol, Chippenham, Tetbury, Cirencester, Castle Coombe, Bath and surrounding areas ....Read more...
Service Controller
Location: Newtownabbey, Antrim
Salary: Very Competitive + Excellent Benefits
The Client:
Our client is a reputable provider of capital equipment solutions, specialising in construction and material handling machinery, offering expert advice and quality service for all equipment requirements.
The Role:
As a Service Controller, you will be an integral part of a dynamic team, focusing on managing and coordinating service engineer schedules and customer service excellence.
Duties:
* Efficient organisation and multitasking to manage service engineers diaries effectively.
* Actively engaging with customers to provide service quotations.
* Professional liaison with various departments to ensure smooth operations.
* Timely issuance of retail service invoices.
* Striving to surpass performance targets.
Requirements:
* Previously worked as a Service Controller or in a similar role.
* Experience in the plant or motor trade.
* Familiarity with Sage 200 (preferred)
* Competence in computer literacy, particularly MS Office,
* Strong communication abilities in English.
Shift:
* Monday to Thursday, 8:00 AM - 5:00 PM
* Friday, 8:00 AM - 4:30 PM
Benefits:
* Company Pension Scheme
* Free Parking
* Health & Wellbeing Programme
* On-site Parking
Apply now for this outstanding opportunity to advance your career within a vibrant and supportive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Controller, Service Manager, service supervisor, workshop Controller, workshop supervisor
....Read more...
My client based in the Huddersfield area, a leading global organisation within the engineering industry, are currently looking to recruit a Document controller/ Quality administrator to join their team on a 12month fixed term contract basis.
Offering unrivalled opportunities to work within a global world class engineering environment, supported with training, career development and long term job security.
The position offers free car parking, an excellent pension scheme / benefits package and the highest known such remuneration for this type of vacancy in Yorkshire and surrounding areas.
Document controller/ Quality administrator
As a Document Controller/ Quality administrator you will be required to inspect incoming Material and approve certification and check against the relevant standards laid out in the Material drawing and internal quality systems. Process this through SAP and control the documentation electronically and hard copies to ensure full trace-ability for the parts.
Key responsibilities:
Determine if product or part is in conformance with specifications.
Mark items for acceptance or rejection.
Confer with procurement about inspection results.
Identify non-conforming material/product and take appropriate action.
Ensure that materials supplied by contractors and producers meet standards and comply with specifications.
Effective daily use of site systems including SAP or other MRP systems.
Excellent IT Skills, including PowerPoint, Word, Excel
Ensure all reports, daily checks and documentation are completed accurately, in a timely manner and non-conformance's are reported and actioned on a daily basis.
Skills and experience:
Experience in Material certification approval
Experience in Quality Control and Inspection in a manufacturing environment
Good knowledge of quality management systems and in conducting Internal Audits.
Ideally be able to read and understand various instructions, routings, drawings and procedures
Experience in a discipline of all or some of the following – Materials verification, Metallurgy, Heat treatment, Material testing.
Whats on offer:
Competitive salary
Company pension
25 days holiday plus 8 bank holidays
Onsite Gym and car park
World class processes and brand new modern facilities
....Read more...
An opportunity for a Document Controller for a unique project in Sheffield working in the Nuclear Industry.
If you want a real challenge, this is the opportunity for you.
Our exclusive client is an established organisation with more than 80 years engineering exposure in the Nuclear Industry,
They have already engaged in the delivery of a wide range of high-profile projects across the UK and on the back of this they have been recently awarded another multi-million-pound valued project.
Document Controller Duties and responsibilities –
- Maintain document registers and corresponding files (both electronic and paper). - Package documents for issue to Client / Project team. - Coordinating the review, distribution and approval of project documents. - Process document requests. - Collate documentation for project completion. - Provide administrative support to both the Quality and Project teams when require.
Keen to speak to Document Controller with the following skills/experience/training –
- Confident use of Microsoft packages including Word, Excel and Outlook. - Attention to detail and accuracy. - Ability to work under pressure and to strict deadlines. - Be able to work independently. - Strong communication skills both written and verbal.
The offer for the role of Document Controller –
- Salary between £28000 - £33000k per annum.- Permanent Position.- Holiday Pay/Pension/ Bupa Health care.- Modern Manufacturing Work facilities. ....Read more...
Job Title: HGV Workshop Controller
Location: Stoke on Trent
Salary: £22.40ph / £46,592 per annum basic salary
Job Type: Permanent
Are you a skilled and dedicated HGV Technician, HGV Mechanic, or HGV Fitter looking for an exciting career opportunity? Our client, a well-established and reputable commercial vehicle fleet company, is seeking a talented HGV Workshop Controller / HGV Mechanic / HGV Fitter to join their team. If you are passionate about commercial vehicles, possess strong technical skills, and thrive working on a wide range of vehicles, we would love to hear from you!
Key Responsibilities:
As a HGV Workshop Controller / HGV Mechanic / HGV Fitter, you will be responsible for:
Routine Maintenance: Conducting regular inspections, servicing, and maintenance of heavy goods vehicles to ensure they are in optimal working condition.
Diagnosis and Repairs: Diagnosing and repairing mechanical and electrical faults efficiently and accurately.
Quality Control: Ensuring all work is completed to the highest standards, adhering to industry best practices and safety regulations.
Documentation: Accurately documenting all work performed, including parts used and hours worked, to maintain clear service records.
Customer Service: Providing exceptional customer service by addressing customer inquiries, explaining repairs, and offering maintenance advice.
Team Collaboration: Collaborating with colleagues and other departments to ensure a seamless workflow and excellent customer satisfaction.
Requirements:
To be well-suited to this role as a HGV Workshop Controller / HGV Mechanic / HGV Fitter, you should have:
Technician Qualification: A relevant qualification or apprenticeship in vehicle maintenance and repair.
Experience: Good experience as a HGV Technician / HGV Mechanic / HGV Fitter, with a strong background in diagnosing and repairing vehicles and/or commercial vehicles.
Technical Skills: Proficiency in using diagnostic tools and equipment, along with a solid understanding of vehicle systems.
Adequate Equipment: You will need to supply your own tools and other relevant equipment to carry out work required.
Attention to Detail: A keen eye for detail and a commitment to delivering high-quality work.
Team Player: Strong interpersonal and communication skills, with the ability to work effectively within a team.
Safety Awareness: A strong commitment to safety protocols and practices.
Flexibility: Willingness to adapt to employer needs when necessary.
Benefits:
Competitive Salary
Enhanced Overtime Rates
Holiday allowance, further increased with service.
Comprehensive and varied training
Employee benefits package
Supportive and collaborative work environment
If you are a skilled HGV Technician / HGV Mechanic / HGV Fitter looking for a challenging and rewarding career opportunity, apply today to join a respected commercial fleet vehicle company. Take the next step in your career and be part of a team dedicated to delivering excellence in vehicle maintenance and customer service.
To apply for this HGV Workshop Controller / HGV Mechanic / HGV Fitter role, please submit your CV via this advert or contact Sam Roberts at Holt Recruitment.....Read more...
Service Controller
Location: Newtownabbey, Antrim
Salary: Very Competitive + Excellent Benefits
The Client:
Our client is a reputable provider of capital equipment solutions, specialising in construction and material handling machinery, offering expert advice and quality service for all equipment requirements.
The Role:
As a Service Controller, you will be an integral part of a dynamic team, focusing on managing and coordinating service engineer schedules and customer service excellence.
Duties:
? Efficient organisation and multitasking to manage service engineers diaries effectively.
? Actively engaging with customers to provide service quotations.
? Professional liaison with various departments to ensure smooth operations.
? Timely issuance of retail service invoices.
? Striving to surpass performance targets.
Requirements:
? Previously worked as a Service Controller or in a similar role.
? Experience in the plant or motor trade.
? Familiarity with Sage 200 (preferred)
? Competence in computer literacy, particularly MS Office,
? Strong communication abilities in English.
Shift:
? Monday to Thursday, 8:00 AM - 5:00 PM
? Friday, 8:00 AM - 4:30 PM
Benefits:
? Company Pension Scheme
? Free Parking
? Health & Wellbeing Programme
? On-site Parking
Apply now for this outstanding opportunity to advance your career within a vibrant and supportive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional ....Read more...
Document Controller £28,000 per annum | Liverpool | Full-time, Permanent We are seeking an experienced Document Controller to join an international subsea solution business from their HQ based in Liverpool. In this role you will manage documentation related to major projects, procurement, quality assurance and tenders for the business.Role Responsibilities
Carry out documentation control function and project administration for the NW site in support of administration needs of the business.
Assistance of compiling tender packages.
Assistance of quality assurance and quality control of project documentation.
Assist in the procurement process of purchase orders and requisitions.
Compilation and preparation of project work packs (including supervisor packs)
Control and issue of all project related documentation
Ensuring consistency in document presentation
Format documents for client submissions.
Generating and maintaining of Master Document Registers.
Issue internal transmittals.
Issue transmittal documents and record document transactions with clients.
Liaise with clients during drafting of procedures.
Liaise with project managers to co-ordinate project requirement ad hoc
Log and file DPRs
Log purchase requisitions
Person Specification
Demonstrable experience in document control and data processing
Strong administration skills.
Excellent Microsoft Office skills – Outlook, Word, Excel.
Competent communicator
Further Information
Working Hours: 08:30-17:00
Hybrid Working 3 Days Office, 2 Days Remote.
Office based in Liverpool
Wish to apply? Send a copy of your CV to Anna Curtis at Insignis Talent – ....Read more...
JOB DESCRIPTION
Position Summary:
Dudick, a brand of Carboline is seeking Production Operator in Streetsboro, OH. We are seeking individuals to help to ensure the quality of our products, safety of the facility and coordination of all plant operations in order to help Carboline reach the best possible performance targets.
Job Duties:
Stack finished goods correctly and quickly to keep up with the production line. Operates the bagging machine, controller, and line conveyors and understands their designs. Participate in the Quality Process by monitoring bag weights, stacking and labeling bags correctly. Part of this process includes verifying that each bag is filled properly and is the correct weight and taking samples as needed for material testing. Dump raw material into a mixer as needed. Takes samples of material for testing. Operate the bagging machine, controller and line conveyors, and understand their design. Maintain a clean work area and assist in the end of shift cleaning. Performs all other duties as assigned by Crew Leader, Supervisor, or Plant Manager.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online!....Read more...
Quality TechnicIan / QC Clevedon Competitive Salary + Excellent Benefits My Client is a highly innovative manufacturer of products supplied to FMCG environments including Food and Drink. They are currently seeking a QC Technician who will join their QC team The role of the Quality TechnicIan / QC is part lab / part office based Quality TechnicIan / QC Responsibilities: QC testing of all materials and QC release and samples despatched to the Lab Setup and run the daily taste panel Carry out product testing including moisture, GCMS and others (if required training will be provided) Support the Production Team answering queries and processing paperwork Support the business with specific projects Ensure all factory retained samples are stored and catalogued Take microbiology swabs and water samples Preparation of samples for external testing Upload and maintain accurate data on file and within the Company IT platform Maintain and calibrate QC testing equipment Conduct factory audits Comply with all Company hygiene, environmental and health and safety requirements QC Technologist / Quality Technician Skills Required ·Previous Lab experience ideally in a food /drink environment. ·Full right to work in the UK ·Good computer skills and happy to carry out administration tasks. QC Technologist Salary and Benefits A competitive salary + excellent benefits This role is commutable from Bristol, Clevedon, Yatton, Weston Super Mare, Portishead and surrounding area s This role would suit a candidate seeking a role as a lab assistant, QC Technician, lab technician laboratory assistant, laboratory technician, product tester, quality assistant, quality controller, quality technician or development technician, chemistry graduate, biology graduate, microbiology, food science Grad ....Read more...
QA - Quality AuditorMalmesbury Mon – Friday – Days£24960 based on a 40 hour week This is an excellent opportunity to join an established and successful award-winning supplier of FMCG products in a QA - Quality Auditor role Essential to the role is experience of working within a Food /FMCG production environment and/or factory auditing This QA / Quality Auditor /Quality Controller role will involve: Auditing, monitoring and evaluating quality systems and procedures as well as providing additional technical support to the factory.You will be maintaining and promoting technical and quality standards.Carrying out on line QA checking/auditing to ensure correct standards are applied and adhered to. These include packing standards, code checks, labelling information, weight checks, gas checks, metal detection confirmation and pricing checks.Hygiene Auditing and Environmental swabbingCCP, labelling and traceability checks The Hours are Monday - Friday 8 – 5PM and additional benefits include no weekends / bank holiday workingReduced prices in factory shopFree tea / coffeeGood quality staff facilitiesCompany pensionFree membership with Medicash (contributions to dental and optical bills, access to physio, medical support)Nice part of the world to work / live (Cotswolds)! Key words: QA, QC, Quality Control, Quality Assurance, BRC, Auditor, Quality Compliance, Quality Auditor, Technical assistant This role is commutable Bristol, Chippenham, Tetbury, Cirencester, Castle Coombe, Bath and surrounding areas ....Read more...
Location - Aldershot
Job Title - Diagnostic Technician
Salary - £50,000
Are you a strong diagnostic Technician showing all the right characteristics to progress, but have no space to move further up?
Read on....
- Full brand training and development with the brand to Master Tech level (and electrical)
- Paying a competitive salary with an OTE of £50,000
- Flexible hours and work conditions for the right individual
- Opportunity to gain Workshop Controller experience if wanted.
Key responsibilities for this Master Technician role in Aldershot are:
- Undertake maintenance, service and repair activities on motor vehicles to the highest standard
- Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards
- Keep work areas clean and tidy, organised and safe from hazards to health and safety
- Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner
- To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are met at all times
Minimum requirements for this Master Technician role in Aldershot are:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after qualifying period, of working in a Dealership as a Technician (or similar)
- Excellent customer service skills
- Good technical knowledge
- Must have a Driving License
- The ability to work without supervision
- Take responsibility for the quality and quantity of their work
To be considered for this role, please reply direct or send your CV to eric@holtrecruitment.com....Read more...
Raw Material Supplier Coordinator - Food Manufacturing Newton Abbot Up to £32,000 DOE Manucomm is currently seeking a Raw Material Supplier Coordinator to join a successful food manufacturing company based near Newton Abbott. The company is going through exciting times and are now looking for a Raw Material Supplier Coordinator that can work closely with Key Personnel at the site and really put "your mark" on the role. Reporting to the Technical Manager the Raw Material Supplier Coordinator is responsible for the management of all raw material and packaging supplier approval processes to ensure compliance with the Technical and Quality Assurance functions for quality, safety, legality, authenticity, security and traceability for all products. Raw Material Supplier Coordinator Responsibilities 1.Effective monitoring of supplier and raw material databases to ensure all documents held are up to date. 2.Raw material and packaging specification monitoring and reviews 3.Completion of raw material risk assessments and communication within the business where required. 4.Completing internal audits of site systems and QMS procedures to ensure compliance, and all corrective action being followed up within the required timescales 5.Requesting accreditation certificates and reports from suppliers 6.Completing SAQ's for customers as required 7.Complete trending information on supplier performance 8.Approval of raw material and packaging specifications 9.To assist with traceability tests 10.Horizon scanning 11.Involvement in site product defence (TACCP/ VACCP) meetings 12.This role will also include support to the Quality Systems Coordinator Raw Material Supplier Coordinator Skills / Experience Required 1.Recognised qualification such as HND/degree in a food manufacture discipline, intermediate/advanced food hygiene certificate 2.Previous experience with retailer specification systems is advantageous 3.Experience in BRC/HACCP/ISO 14001 4.Knowledge of Quality Management Systems & Supplier Approval process 5.Understanding of food legislation, HACCP, TACCP & VACCP principles 6.Previous experience dealing with auditors and auditing experience 7.Excellent attention to detail is key in this position Raw Material Supplier Coordinator Salary Up to £32,000 DOE Pension On site Parking Cycle to Work Scheme If the role is of interest, then please send your CV today Commutable from Exeter, Newton Abbot, Paignton, Totnes, Okehampton, Plymouth and surrounding areas Key words: Raw Materials, Specifications, Packaging Technologist, Raw Material Technologist, Raw Material Compliance Controller ....Read more...
Are you an experienced Data / Integration Analyst that can add value to an expanding function? Do you SQL Server and SSIS experience as well as exposure to Azure and Azure Data Factory? developments skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Data / Integration Analyst to support a data function in the midst of digital transformation. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement on an outside of IR35 contract basis.The purpose of the role will be to provide departmental support around a project to migrate SQL-reporting into Azure. Day-to-day duties will include developing and implementing data flows; Create custom SQL exports; Delivering the acquisition, cleansing, and transformation of data; Identifying opportunities through the production of analysis, comparisons and benchmarks; Engaging with subject matter experts within the organisation to understand data quality and lineage; Undertaking complex analysis of information to ensure consistent and accurate reporting to meet the needs of stakeholders; Providing regular data and information updates; Routinely undertaking data-quality checks to a high-level of data accuracy; Leveraging business intelligence tools; and associated documentation.Requirements
A commercial track record in data, information or performance analysis and an understanding of the principles of data management.
Data integration experience utilising SSIS
Experience of working with SQL Server databases and tables.
SQL scripting to interrogate data sets
Experience working Azure data, and Azure Data Factory specifically.
Advanced MS Excel skills including Power Pivot Tables, DAX, VBA, and/or macros.
Identification of data errors through exception reporting and subsequent data cleansing.
Experience working with data from multiple sources.
A good understanding of database structures and translating business requirements into report definitions.
Nice to Have
A background working with Property data sets
As an individual you will have excellent problem-solving skills and attention to detail, whilst also being a self-starter comfortable with taking responsibility for delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. The role will be predominantly home based, with ad hoc days on site in the North West as required which will be expensed. On offer is a day rate engagement initially for three months, and outside of IR35. To take advantage of this opportunity please apply immediately as interview slots are available immediately for suitable applicants.
Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Laboratory Coordinator / Customer Service Representative is required for a Permanent role for an established global company in the Birmingham / West Bromwich area. Salary up to £25,000 (DoE) + excellent benefits (see below). The Laboratory Coordinator will be working 40 hours Mon–Fri Days possibly on a hybrid basis (once trained up) plus possible flexi-time based over the core business hours.
Salary & Benefits:
Salary up to £25,000 pa (DoE)
40 hours per week, Monday to Friday 8am – 4:30pm (possible flexi-time)
Hybrid working, once trained up.
26 days hols + B/hols
In-house and external training provided
Enhanced Company pension (up to 11% employer contribution if employee contributes 7%)
Life Assurance (6x basic salary)
Salary sacrifice heath care scheme (BHSF)
Company sick pay after qualifying period of one year
Perkbox
Objective: Reporting to the Laboratory Manager, working as part of a laboratory team in providing our customers with excellent, technically competent service and support the laboratories to deliver a maximum five-day turnaround for all items sent to our Birmingham based laboratories.
The successful Laboratory Coordinator / Customer Service Representative day to day duties will include:
Full understanding of all laboratory logbooks and ongoing orders (order tracking).
Building a weekly report which encompasses all laboratories and reporting to the Laboratory Manager.
Raising courier collections from customer sites
Management of sub-contracted orders
Retrieving third-party quotes / raising & receipting of purchase orders and chasing third parties
Taking calls & queries regarding current orders on lab email or phone.
Handling failure reports
Quoting customers for replacements or repairs
Ordering replacement products – chasing and keeping on track.
Updating planner, organising customer drop offs & collections for Stores & Delivery Operative
Contacting customers to organise drop-offs & collections.
Additional laboratory administrative tasks; including data entry on occasion.
Working with the laboratory team on continuous improvement projects.
Scheduling field calibration work.
Any other duties deemed appropriate within the scope of the role and in line with skills and experience.
To observe and comply with all Company policies.
To undertake and attend training courses is necessary to develop and maintain competence to undertake the role.
The ideal Laboratory Coordinator / Customer Service Representative role will majority of the following experience / skills / characteristics:
5 GCSE qualifications at grades A*-C / 4-9, or equivalent
Relevant business, customer service or administration qualifications.
Experience in customer services or sales for an engineering or manufacturing company to other businesses.
Excellent telephone manner and communication skills
Excellent IT skills - MS Word, MS Excel, Outlook
Administrational experience, able to raise and process quotes, purchase orders, invoices etc.
Good organisational skills able to prioritise, multi-task and work to deadlines
Friendly, approachable and flexible as role may evolve in time.
Hardworking, willingness to learn, pursue self-development and provide a quality service to customers.
Prior experience of using CRM system, preferably Salesforce (desirable)
Experience of Asset Management / Goods In/Out (desirable)
To have a basic understanding of the calibration process and laboratory quality systems (desirable)
Key Words: Laboratory Coordinator, Customer Service Representative, Administrator, CSR, Admin Assistant, Asset Management, Stock Control, Administration, Clerical, Asset Co-ordination, Internal Sales, B2B, Business to Business, MS Office, Equipment Co-ordination, Customer Services, Procurement, Purchase, Buying, MS Office, CRM, Customer Relation Management Software, Salesforce, Calibration, Engineering, Manufacturing, Aerospace, Automotive, Full Time, Permanent, Hybrid, Birmingham, West Bromwich, Smethwick, Dudley, Walsall, West Midlands
The successful Laboratory Coordinator / Customer Service Asset Controller will need to be methodical, numerate, organised, possess good communication skills, PC literate (Outlook, Word & Excel). flexible as you may be required to work overtime and other duties not mentioned in this job description. You will have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work.
If you are interested in Laboratory Coordinator / Customer Service Representative / CSR and have the required experience please click the apply now button.....Read more...
