Test Analyst
Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote
A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team. This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas.
As Test Analyst, you’ll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions.
Key Responsibilities
Design, develop, and execute automated test scripts for web-based ERP systems
Collaborate with developers and business analysts to define test strategies and acceptance criteria
Identify, document, and track defects using appropriate tools
Support continuous integration and deployment processes
Contribute to the overall improvement of testing frameworks and QA practices
Skills & Experience
Experience in automated testing
Experience of working with work item tracking systems (Jira / Azure DevOps)
Strong understanding of software development lifecycle and Agile methodologies
Experience testing SaaS or ERP platforms highly desirable
Excellent communication and problem-solving skills
ISTQB certification (or equivalent) is required.
Must be eligible to work in the UK.
Paying up to 32k, depending on experience. ....Read more...
CAFM Data Analyst (9 month FTC) - Leeds (Hybrid) - National Facilities Management Organisation CBW Staffing Solutions are working with a leading facilities management organisation who are seeking an experienced CAFM Data Analyst to join their team on a 9 month fixed term contract. Working closely with the Project team, you will contribute to strengthening data quality, accuracy and governance across the business, helping to embed improved standards and processes as the organisation adopts new ways of working. You will be working as part of a hybrid team, out of the client’s Leeds office for 2 days per week and 3 days based at home. Package:Salary between £35,000 - £45,000 per annum (depending on experience)Core hours are Monday - Friday (40 hours per week)25 days annual leave plus bank holidaysGenerous workplace pension schemeTraining, development & progression opportunities Responsibilities:Reviewing, validating and cleansing data across multiple operational systems ahead of migrationCollaborating with operational teams to resolve data issues, promote ownership and improve consistencyPreparing, mapping and transforming legacy data for use in a new enterprise system, including support for testing and reconciliationMonitoring data inputs and helping to embed best-practice data governance during the transition Requirements:Experience in data analysis, data quality, cleansing, or migration projectsStrong understanding of data structures, relational databases and validation methodsConfident use of Excel and analytics tools such as Power BIExcellent attention to detail and a proactive, collaborative approach to workExperience supporting system or ERP implementations (advantageous but not essential) Interested? Apply with a full & up to date CV or contact Aaron Rutter at CBW Staffing Solutions…....Read more...
Excellent Opportunity for a Graduate Marketing Analyst in Central London The Opportunity Hub UK is pleased to present an exciting ASO Executive position with a respected mobile app growth consultancy based in Central London. This Marketing Analyst role offers recent graduates the chance to develop expertise in App Store Optimisation whilst working with prominent clients including NBCUniversal and Gymshark. About the Company They are an award-winning mobile app growth consultancy with a team of 30 specialists offering over 80 years of combined mobile marketing experience. They provide professional app growth services to global clients and have established themselves as leaders in the App Store Optimisation sector. The Role: ASO Executive As a Marketing Analyst, you'll work directly on client accounts, conducting research, developing strategies, and presenting findings that impact app performance. This is a hands-on position where you'll gain valuable experience in digital marketing whilst contributing to real client projects from the outset. Your Key Responsibilities:Conducting comprehensive keyword research and competitor analysis to identify ASO opportunities across various app categoriesOptimising app store elements including titles, descriptions, screenshots, and metadata to improve search rankings and conversion ratesParticipating in client meetings to present findings, recommendations, and regular performance updatesCreating detailed reports that demonstrate the impact of ASO initiatives, using industry-standard analytics toolsManaging and prioritising monthly, weekly, and daily project deliverables effectivelyContributing to case studies documenting app marketing best practices and emerging ASO trendsEssential Skills and Experience:Strong written and verbal communication abilities; experience with various content formats (blog posts, articles, social media) is advantageousGenuine eagerness to learn with the ability to accept and apply constructive feedback professionallyProactive approach with demonstrated ability to manage projects independently and deliver quality results on scheduleCapacity to work effectively in fast-paced environments and adjust to changing prioritiesClient-focused mindset with empathy and creative problem-solving skills; previous client-facing or customer service experience is beneficialProficiency in Excel and PowerPoint with aptitude for data analysis and visual presentationPrevious marketing or agency experience is desirableUnderstanding of mobile developments, apps, design, and user experience principles is a plusAuthentic interest in the mobile and digital marketing landscapeWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Comprehensive Benefits Package:Starting salary of £28,000 with clear progression pathway to £40,000+ within 2-3 yearsPerformance-based bonus scheme offering 10% of salary when company targets are achievedSupportive work environment that encourages collaboration and professional developmentRegular team social events including activities and outingsMonthly mobile phone bill contribution up to £30Structured personal development training programmeDirect access to senior management for career guidance and input25 days annual holiday allowance (increasing after 2 years) plus Summer FridaysCompany pension scheme and life insuranceOffice amenities including refreshments and snacksBuilding a Career in Mobile App Marketing The mobile app industry represents a significant growth sector within digital marketing, with App Store Optimisation becoming increasingly critical for business success. As a Marketing Analyst specialising in ASO, you'll develop a valuable combination of analytical, strategic, and creative skills that are highly sought after. This Central London position provides an excellent foundation for career progression in mobile marketing, offering exposure to major brands and the opportunity to work alongside experienced professionals. The role provides practical experience that positions you well for advancement in the expanding digital marketing sector. This Graduate Marketing Analyst opportunity is presented by The Opportunity Hub UK – connecting talented professionals with leading employers across the UK.....Read more...
Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working as a data analyst or who holds a degree or Master’s degree in a subject such as Data Science, Business Analytics, Maths will not be eligible.
You will also need to commit to completing a Level 4 Data Analyst Apprenticeship.
This apprenticeship offers an excellent opportunity to gain hands-on experience and develop practical skills in data science and analytics while working towards a recognised qualification. As a member of the Data Science Lab, you will support a range of research and data analysis projects, contributing to the development of high-quality datasets, analytical tools, and insightful visualisations. This role enables you to learn from experienced data scientists, collaborate across multidisciplinary teams, and apply your skills to projects that inspire better policy and decision-making.
You will receive comprehensive training and mentorship, developing your expertise in data collection, cleaning, programming, and communication of data-driven insights. Upon completion, you will have built a solid foundation in modern data science workflows and best practice within a research environment. As well as ensuring sufficient training to meet your Level 4 Data Analyst Apprenticeship, you will have access to a range of complimentary training services as part of RAND’s Data Science Lab.
Key responsibilities
Support the extraction, aggregation, and creation of datasets from a range of sources, including open databases, web scraping, policy documents, academic literature, and bibliometric data.
Clean, standardise, and prepare datasets from various sources, ensuring data quality and consistency prior to analysis.
Explore and analyse datasets using a range of analytical tools – including statistical methods, regression analysis, and machine learning techniques – to identify key trends and generate actionable insights for research projects.
Create clear, engaging data visualisations and dashboards to communicate key research insights to internal and external audiences, including policy makers.
Contribute to the adaptation of existing data workflows, such as the systematic application of large language models (LLMs) in a Python programming environment for data extraction and analysis.
Maintain up-to-date code repositories and documentation, ensuring code is well annotated and accessible for team use.
Assist in the development and upkeep of dashboards and digital observatories using tools such as Power BI, Streamlit, Shiny, Plotly or WordPress.
Collaborate across the Data Science Lab and research groups, providing support to colleagues and contributing to a positive, inclusive team environment.
Undertake ad hoc duties as required.
Skills and Experience
Strong interest in data science and research analytics, with demonstrable motivation to build a career in this field.
Familiarity with data analysis, statistical concepts, and creating data visualisations (coursework, science experiments, projects, or self-study count).
Some experience with coding (e.g. Python, R, or similar) is desirable but not essential.
Excellent problem-solving skills.
Effective verbal and written communication skills, with the ability to present findings clearly.
Strong team player who can work collaboratively and communicate clearly within a team.
Self-starter with a positive attitude, curious mindset, and willingness to embrace new challenges.
Commitment to continuous learning and professional development.
Training Outcome:Ongoing employment and career progression. Employer Description:RAND Europe is a not-for-profit policy research organisation. Our mission is to help improve policy- and decision-making through evidence-based research and analysis. We realise our mission by undertaking objective, balanced and relevant research, sharing the insights and information widely, and working in partnership with a range of clients and collaborators.
Our work combines the academic rigour with a task-oriented approach. In addition to our strong ethos of evidence-based research, RAND Europe is a values-driven organisation.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This organisation is building the future of company intelligence, delivering a next-generation AI software platform designed for instant, intuitive benchmarking and insights. They collaborate with leading experts across global consultancies, M&A advisory, and beyond, providing high-value competitor intelligence to support new business development and key client engagements. Their platform drives strategic benchmarking across critical areas like culture, leadership, technology, and customer operations. Job Overview The Company Intelligence Analyst role offers the chance to work at the intersection of software, AI, and company benchmarking. You’ll collaborate with intelligence analysts, data engineers, and technologists to deliver insightful benchmarking products and develop intelligence for a variety of industries. Here's What You'll Be Doing Producing high-quality company intelligence products tailored to diverse industries and use cases. Analysing commercial, technological, and operational benchmarks relevant to M&A, consultancy, and client sales. Handling confidential and sensitive client briefs, working independently and in a team. Processing data to uncover insights on companies’ people, activities, technologies, and investments. Writing succinct, technical commentary to interpret client deliverables. Using Python and advanced data tools to innovate intelligence concepts, including APIs, web scrapers, and robotic process automation. Here Are the Skills You'll Need Passion for data, statistics, company benchmarking, and AI. Strong interest in M&A, consultancy, and competitor intelligence. Excellent attention to detail and ability to learn quickly. Proficiency in Python, statistical analysis, and MS Excel. Degree-level qualification in finance, business, STEM, or related fields. Experience in areas like company benchmarking, data science, AI, or FP&A is advantageous. Knowledge of data pipelines and acquisition techniques, including APIs and automation, is a plus. Work Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are the Benefits of This Job Competitive salary starting at £35,000+ (depending on experience). Permanent full-time position with flexibility to work primarily from home. Pension scheme and annual leave allowance. Share options. Opportunity to work in a flat organisational structure alongside a passionate and diverse team, including direct collaboration with the founding team. Why This Role Is Exciting A career as a Company Intelligence Analyst opens doors to the innovative world of AI-driven benchmarking, where you can make a meaningful impact by transforming data into actionable insights. Whether you’re passionate about technology, M&A, or consultancy, this role offers a unique blend of challenge and opportunity in an inclusive, supportive, and startup-like atmosphere. Ready to step into the future of company intelligence? Apply today and be part of shaping what’s next.....Read more...
In order to develop relevant and transferable skills, you will be enrolled onto a Level 4 Data Analyst apprenticeship, which will support you as you grow in your role. This part-time study will provide you with the opportunity to apply your learning to real-life business projects. The placements you complete will give you a broad view of the business and help identify your strengths, with the support of a designated placement mentor. Placements may include:
Supply Chain: This is a large and important function within the business, covering the inbound supply of components all the way through to delivery of finished products to our customers. Supply Chain uses vast amounts of data to ensure that we get our products where they need to be, at the right time, in the most efficient way: from suppliers receiving purchase orders, to the business receiving the components, through to having a finished product produced, packed, and distributed from our warehouse. Some areas within the Supply Chain that you would experience are (but not limited to) Purchasing, Material Control, Continuous Improvement, Logistics and Warehousing.
Marketing: In the marketing rotation you will be part of a high-performing team that manages all aspects of the marketing mix for a market-leading brand. In a highly varied placement, you could support one of the many digital projects across the business, learning how we use data to understand customer behaviours, use insights from data to create new products and expand into new markets, and how we maximise the sales and profitability of our products.
Customer Service: In Mira Service, you will have insight into the true voice of our end customers. In this rotation, you will gain an understanding of all aspects of the Service function and how data plays a critical part in us delighting our customers. In this placement you will be supporting projects in (but not limited to): new service introductions, resource optimisation for our Service Engineers and our Contact Centre teams, and analysis on product failures and customer issues, working with our Continuous Product Development team so that we can drive improvements in reliability and performance of our products.
Throughout each of the placements you will have the opportunity to be involved in:
The gathering and cleaning processes for data from various sources, ensuring data integrity and quality The interpretation of results using a variety of techniques, ranging from simple data aggregation to more complex statistical analysis Identification of data quality issues and the proposal of data cleansing and enhancement solutions to ensure data is fit for purpose
Interpretation of results using different analytical and statistical techniques to identify patterns, trends, correlations, and anomalies, and extract meaningful insights Identification of Key Performance Indicators (KPIs) and development of metrics to track and measure business performance
Development and maintenance of visualisations and dashboard reports to tell a focused story
Following organisational data governance, including policies on data access, sharing, dissemination and protection
Application of fundamental principles of data ethics and privacy under supervision
Personal and professional development is at the heart of a career at Kohler Mira. Regular time for self-reflection and review, and one to ones with your manager will be in place to support you. You will also be able to access, and utilise, our comprehensive Associate training courses and materials. This will support you to regularly review your strengths and areas for development, and for two-way feedback.
Training:Level 4 Data Analyst apprenticeship standard.Training Outcome:Opportunities for further education if successful at gaining permanent employment Employer Description:Kohler Mira encompasses 3 successful brands: Mira Showers, Rada and Recoup. We have a strong history of apprenticeships and we offer valuable training and experience which benefit both our businesses and the individuals working towards them.
From day one you’re part of the Kohler Mira community – a collaborative, forward focused team with a shared pride in our work and commitment to delight our customers, develop innovative products and services and inspire our people.
If you are enthusiastic, ambitious and driven, we challenge you to join our apprenticeship programme as a Data Analyst Apprentice, become a part of our ever-growing apprenticeship scheme, and take advantage of the opportunities we provide to develop your skills.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Logical,Patience....Read more...
MANAGEMENT ACCOUNTANT CHESHIRE EAST (HYBRID) UP TO £52,500 + BONUS SCHEME
THE OPPORTUNITY:We’re working with a rapidly growing manufacturing business. They’re scaling fast and need a strong Management Accountant to help drive performance and profitability.
As the Management Accountant, you’ll report directly to the Head of Finance, work closely with operational teams and oversee 1 direct report. Your focus will be on understanding production costs, improving pricing consistency, analysing product profitability, identifying efficiencies that boost margins and completing month end tasks.
You’ll also support forecasting and resource planning, build financial models to guide product strategy, and provide clear insights to help senior leadership make informed decisions. This is a fantastic opportunity to join a growing business with the opportunity for future progression!THE MANAGEMENT ACCOUNTANT ROLE:
Complete month-end processes accurately and on time.
Manage costing methods and stock controls to support daily and strategic decisions.
Review and explain manufacturing cost variances promptly.
Provide regular stock and cost analysis updates.
Collaborate across departments to strengthen financial visibility and control.
Drive performance improvements across the site.
Act as the link between finance, operations, and commercial teams.
Implement and maintain robust costing systems to highlight returns.
Monitor quality, demand, and stock levels, challenge anomalies.
Support managers in understanding financial impacts of operational decisions.
Deliver clear, actionable reports using internal systems and data analysis
Maintain and update the 13 week cashflow forecast, improving automation and accuracy wherever possible.
Support the annual budgeting process, including sales forecasting, material costs, production variances, labour and overhead absorption and currency impacts.
Provide holiday cover for treasury duties such as completing VAT returns, managing invoice-discounting tasks, and handling foreign-exchange transactions
Oversee and develop one direct report.
ABOUT YOU:
Previous experience as a Management Accountant, Finance Business Partner, Cost Accountant, Finance Analyst, FP&A Analyst or similar within manufacturing.
Strong understanding of costing principles, stock control, bills of materials and manufacturing processes.
Advanced Excel and data analysis skills.
Excellent communication skills with the ability to influence and challenge non-finance stakeholders.
Professional qualification (CIMA/ACCA) preferred but not essential.
TO APPLY:
Please send your CV for the Management Accountant role via the advert for consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Our client is expanding their business and is seeking a Senior Data Analyst to strengthen their analytics capabilities, deliver actionable insights, and support data-driven decision-making across the organization.
Role and Responsibilities:
Deliver rapid-turnaround insights, visualizations, and recommendations in response to executive questions.
Partner with Strategy and IT/Data teams to access, validate, and analyze enterprise data across membership, club operations, digital products, and marketing.
Document, standardize, and codify analytics processes, reusable queries, metric definitions, and data structures to enhance operational efficiency and analytics maturity.
Develop executive-friendly dashboards and reports to communicate findings clearly and effectively.
Support the definition and governance of KPIs and metric logic, reconciling conflicting data to establish single sources of truth.
Requirements:
5+ years in analytics or business intelligence; experience in subscription, retail/omnichannel, or consumer services preferred. Fitness industry experience is a plus.
Expert SQL skills for building performant, readable queries and reliable datasets from complex sources.
Strong BI/data visualization experience (AWS Quicksight required).
Proficiency with Excel/Sheets for analysis and presentation; familiarity with basic statistics for descriptive and diagnostic analysis.
Clear, concise communication and storytelling skills; comfortable presenting to executives and collaborating cross-functionally.
Strong organization and prioritization skills; able to deliver high-quality work quickly in a fast-moving, ambiguous environment.
Experience documenting analytics processes, creating reusable code/report assets, and using version control (e.g., Git) is a plus.
Familiarity with modern data stacks (Snowflake/Redshift/BigQuery; dbt exposure is a plus).
Python for analysis is a significant plus.
Understanding of data privacy and compliance best practices.
For more information – please apply for this job or send your CV directly and we will contact you to provide further details.Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of gender, race, age, sexual orientation, religion, or belief.....Read more...
Product Support Administrator (6month -FTC) Location: Amersham Contract: 6-month fixed term, potential extension Salary: £26,000–£30,000 per annum About the Role: Join an innovative toy company as a Product Administrator, managing product information to ensure smooth operations and successful product launches. This role focuses on accurate data entry, organisation, and communication across teams, not data analysis or coding. You’ll support the product lifecycle from setup to market, working closely with Development, Sales, Marketing, and Sourcing teams. Key Responsibilities:Maintain product databases (TLP, Apprise ERP) with accurate SKUs, specifications, and costsCheck and validate product information before it is used by teamsCollaborate with Product Development, QA, Sales, Marketing, and Operations to ensure data consistencyManage product codes, barcodes, and relevant documentationConduct regular data audits and correct discrepanciesImprove processes for efficient product information managementPrepare reports for stakeholders on product listings and data qualitySkills & Experience Needed:Strong attention to detail and organisational skillsConfident in Microsoft Excel (pivot tables, VLOOKUP helpful)Comfortable handling and organising large datasetsGood communication skills to work across multiple teamsGCSE (or equivalent) in Maths and EnglishNice-to-Have:Previous product data management or administration experienceExperience creating efficient processes for managing product informationAbility to present product data clearly to colleaguesWorking Environment: Office-based in Amersham with structured hours and early finish on Fridays (after probation). Daily attendance is required for cross-team collaboration and system management. Why This Role: This is a product-focused role, not a data analyst or data scientist position. It’s ideal for candidates who enjoy organising information, working with teams, and ensuring data accuracy. You’ll gain exposure to all parts of the business and develop transferable skills for operations, business support, or product administration careers. Presented by: The Opportunity Hub UK – connecting analytical professionals with data-driven careers.....Read more...
JOB DESCRIPTION
The Project Management Analyst is responsible for leading the planning, coordination, and execution of key Stonhard initiatives, including Stage Gate and other strategic projects. This role partners cross-functionally to align resources, track timelines, and communicate progress, ensuring that projects are delivered efficiently and support organizational goals
Essential Functions
Lead the implementation and ongoing management of Stonhard's Stage Gate process and software. Develop and maintain comprehensive project plans, including schedules, resource allocations, deliverables, and milestones. Adjust schedules and targets on the project as needs or financing changes Track and report on project status, including executive leadership, risks, and issues, providing proactive recommendations to maintain timelines and quality. Facilitate cross-departmental collaboration, serving as the contact point for teams across units, ensuring clear communication among stakeholders and project teams. Conduct post-project reviews to identify lessons learned and continuous improvement opportunities. Support ad hoc initiatives requiring project management oversight or coordination.
Minimum Requirements
Bachelor's degree in business, project management, or a related field Minimum 3 years business experience Demonstrated project management skills, including planning, time tracking, leadership
Preferred Requirements
Project management qualification (PMP) or equivalent project management credential Experience with Stage Gate or other product development frameworks Training in project management methodologies (training available for qualified candidates)
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours in a day. No unusual environmental, lifting or exertion requirements are associated with this position.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $80,000 and $85,000 annually. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Job Description:
We are working on a new opportunity for an MI Analyst to join the team at a leading financial services firm based in Newcastle. In this role, you will play a vital part in transforming raw data to deliver reporting needs to support the business.
Skills/Experience:
Previous experience in MI reporting or data analysis
Experience using Power BI with an ability to develop dashboards and visualisations within Microsoft Fabric.
Solid working knowledge of SQL for querying and extracting data from relational databases.
Ability to manage and analyse large datasets
Analytical and problem-solving skills
Accuracy when delivering tactical reporting
Strong communication and organisational skills with ability to prioritise projects and meet deadlines
Familiarity with data transformation or analytics programmes (desirable)
Core Responsibilities:
Create and develop Power BI dashboards and MI reports to support the business operations and decision-making
Create SQL queries to extract data for reporting
Use Microsoft Fabric (including Lakehouses and Direct Lake mode) to deliver scalable and efficient reporting solutions.
Work closely with stakeholders to capture the required reporting needs and create structured MI outputs
Complete tasks such as data profiling and quality checks to ensure accuracy in reports
Support the creation and maintenance of reusable datasets and semantic models to ensure consistency across reporting outputs.
Log reporting logic, data definitions and sources
Present reports to stakeholders across the business to highlight KPIs and patterns
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16285
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
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Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on-the-job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff.
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access.
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems.
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...