An exciting opportunity has arisen for a self-motivated individual who would like to join a progressing company. This role is based within an established QA/HSE department; therefore, a strong team player attitude is essential.
Duties and responsibilities:
Shall be fully committed to the achievement of the company policies and objectives with attention to quality, health & safety, environmental and energy management systems
QHSE Calibration – assist the QHSE Engineer in ensuring measuring equipment is maintained and calibrated c/w identification of calibration status and maintain records for verification
QHSE Documentation – in conjunction with the QA/HSE Manager, shall review all in-house QHSE procedures to ensure they continue to meet company objectives
Shall assist in documentation requirements of the quality system, e.g., preparation of quality plans, MDB indexes, NDT procedures and working procedures (initially mainly non-project), etc
Shall be responsible for revising QA/HSE documentation in line with client comments and by liaising with the QA/HSE Manager and/or the HSE Manager
Shall assist with preparation of Manufacturing Data Dossier Books in conjunction with the QA/HSE Manager or HSE Manager
Shall assist the QA/HSE Manager in reviewing & approving sub-supplier Welding and NDE documentation, including but not limited to WPS’s, PQR’s, MPI, DPI, Radiography and Welder Qualifications etc., in a timely manner
COSHH – Shall review all MSDS received and carry out COSHH assessments using the COSHH database; and subsequently issue these to appropriate employees, in conjunction with the HSE Manager
Will support both internal and external QHSE audits, when given instruction to do so
Shall be responsible for maintaining QHSEEn records in conjunction with the QA/HSE Manager
Shall assist departmental three-monthly Data Analysis Review, including submittal to all interested parties, in conjunction with the QA/HSE Manager
In the absence of the QA/HSE Engineer and/or QA/HSE Assistant, shall be responsible for sending Project Inspection Notifications to Client and Projects Inspections Group, liaising with the QA/HSE Manager and HSE Manager
Shall assist with the maintenance of the QA/NCR Database and subsequent circulation of NCRs, once corrective and preventative actions have been reviewed on receipt of signed off NCR from the Purchasing Manager
In conjunction with the QA/HSE Manager, assist in reviewing NCR Correction and Corrective Actions have been effective; three months after first issue
Shall assist investigating, issuing, and completing customer complaints on relevant 8D forms and ensuring their prompt close-out with the assistance of the QA/HSE Manager and/or the HSE Manager
Shall assist carrying out Risk Assessments and, with the assistance of the HSE Manager or QA/HSE Manager, instigating Safe Systems of Work
Shall assist the QA/HSE Manager or HSE Manager in their absence, with the maintenance of PED 2014/68/EU files, i.e., Notified Bodies (LR/ABS, etc.), Design Appraisal Documents, Module B (Production Type), Module B (Design Type), Approvals and Inspection Certificates
Shall be responsible for issuing QA/HSE material requisitions, in conjunction with the QA/HSE Manager and/or the HSE Manager
Will carry out reasonable instructions and tasks as requested by authorised personnel, in line with the responsibilities of the role and the best interests of the companyStaff relationship:
Directly responsible to the QA/HSE Manager and HSE Manager or QC Manager in their absence
Liaises with clients, suppliers, certified authorities, third party inspection bodies and sub-contractors
Liaises internally with all departments
Training:You will be required to attend Advance 1 Campus, Dudley College, DY1 4AD, 1 day per week in term time only.
Upon successful completion of your apprenticeship you will receive a Level 4 Engineering Manufacturing Technician HNC - Mechanical pathway qualification.
You will be assigned an assessor who will visit you in the workplace every 6-8 weeks and support you on your apprenticeship.
Training Outcome:
Barton Firtop is seeking an enthusiastic and detail-oriented individual to join the QA/HSE Department
This role will involve supporting quality assurance, health, safety, environmental, and energy-related activities, with responsibilities expanding as the candidate progresses through their training
The role will involve assisting in the development, implementation, and monitoring of QA and HSE processes, ensuring compliance with relevant standards, regulations, and internal procedures
The successful candidate will also contribute to technical documentation, risk assessments, and continuous improvement initiatives in support of operational excellence
Barton Firtop operates a fair and equal opportunities programme, where new positions that become available are accessible to all internal employees
The ideal candidate will demonstrate a strong commitment to safety, quality, and continuous improvement, along with a keen interest in developing their skills in technical documentation, auditing, and compliance to effectively support the QA/HSE team
Employer Description:Barton Firtop Engineering is a competitive designer, manufacturer, and supplier of Strainers, Filters, Separators, Coalescers, and Flame Arresters, predominantly serving the Oil & Gas Industry. We specialise in product design and project management, ensuring on-time delivery of strainer and filtration equipment that meets complex specifications for materials, manufacturing, NDE, documentation, and Quality Control.
Our in-house expertise includes advanced 3D Modelling, Finite Element Analysis (FEA), and Computational Fluid Dynamics (CFD), enabling us to design and certify to ASME VIII, Division 1 and PD5500 pressure vessel codes. We offer both fabricated and highly competitive cast designs.
Barton Firtop operates a custom-built manufacturing plant in Worcestershire (UK), which includes a pipework/vessel fabrication division. Additionally, we wholly own a competitive manufacturing facility in Goa, India, which supplies fully machined and tested cast products sourced from high-quality ISO-approved foundries. Barton Firtop India has been a trusted supplier to worldwide projects via our UK head office for over 20 years.
Please note that Barton Firtop reserves the right to bring forward the closing date of any job vacancy if a suitable number of quality applications are received from which to make a shortlist. Therefore, we recommend applying as soon as possible rather than waiting until the published closing date.Working Hours :Monday - Friday, 07:00 - 15:30
We operate a flexi-time policy to enable employees to choose their preferred working pattern, i.e. start/end times of their working day, within timeframes set by the company and agreed by line managers.Skills: Communication skills,Attention to detail,Team working,Initiative,Knowledge of Microsoft,Professional Presentation,Flexible,Reliability,Meet deadlines....Read more...
Junior QA Assistant / Quality Assistant (Food Manufacturing)Location: Ditcheat, Somerset (near Shepton Mallet, Wincanton, Yeovil, Wells)Job Type: Full-Time, Permanent (Day Shift – 37.5 hours)Salary: £30,000 – £33,000 DOE + Benefits + 30 Days Holiday (incl. Bank Holidays)Junior QA Assistant / Quality Assistant Job OverviewWe are recruiting for a Junior QA Assistant / Quality Assistant to join a growing, award-winning food manufacturing business in Somerset. This is an excellent opportunity for someone looking to develop a career in food safety, quality assurance, and food technology within a supportive technical team.Reporting to the Technical Manager, you will play a key role in maintaining food safety standards, quality control processes, and compliance across production.Key Responsibilities – Quality Assistant / QA Role·Monitor food production processes to ensure compliance with food safety, HACCP, and quality standards ·Complete and maintain quality assurance documentation and records ·Carry out internal audits, hygiene inspections, and GMP checks ·Support customer complaint investigations, microbiological testing, and non-conformance reporting ·Assist with continuous improvement and product development projects ·Ensure compliance with BRC, legal, and customer requirementsRequirements – QA / Quality Assistant·Previous experience in food manufacturing, QA, QC, or quality assurance would be helpful though not essential·Knowledge of HACCP, food safety, and hygiene standards ·Internal auditing experience (desirable) ·Background in dairy, cheese, or FMCG food production (advantageous but not essentail) ·Strong organisation, communication, and IT skills ·Degree in Food Science / Food Technology or similar (preferred but not essential)Keywords / Alternative Job TitlesThis role may also be suitable for candidates searching for:QA Assistant, QC Assistant, Quality Assistant, Technical Assistant, Food Safety Assistant, Food Technologist, Food Graduate Jobs, FMCG Quality JobsLocationEasily commutable from: Shepton Mallet, Wincanton, Yeovil, Wells, Frome, Radstock, Bruton, Evercreech, Paulton, and Trowbridge.Apply NowIf you're looking for a Junior QA job in food manufacturing or a Quality Assistant role in Somerset, apply today to take the next step in your food safety and quality career.....Read more...
QA / Food Quality Assurance Technician - Wareham (Dorset)Salary £28-30KMonday to FridayMy client an award-winning artisan chocolate company, is looking to fill a newly created role Food Quality Assurance Technician / QA to join their Dorset-based team.Reporting into the Technical manager you will help ensure their products, chocolates, brownies and gelato meet high food safety and quality standards, supporting audits, HACCP, inspections, testing, traceability and continuous improvement across production.Key requirements:
Minimum 2 years' experience in food quality / QAStrong knowledge of HACCP and food safety standardsGood communication, problem-solving and record-keeping skillsAuditing skillsProficient in Microsoft Office
Details:
Full-timeMonday-Friday with weekend availabilitySalary: £28,000-£30,000
This role is commutable from Wareham, Poole, Bournemouth, Corfe and will suit a candidate that may have previously worked as a QA, Quality Auditor, Quality Assurance, Food safety, Technical Assistant
....Read more...
Quality Manager (12–18 Month Fixed-Term Contract)
Ilford
£50,000 - £60,000 + Family Run Business + Opportunity to Go Perm + Package + Immediate Start
Are you a Quality professional looking for a Quality Manager role where your voice matters, your decisions have real impact, and your work directly shapes the future of a growing business? This is an exciting opportunity to join a successful, family-run construction company delivering projects across London and the surrounding areas on a 12-18 month fixed-term contract. Unlike large corporate environments where you can feel like just another number, this role offers the chance to become a key figure in the business - a big fish in a small pond.
You’ll play a pivotal role in maintaining and improving quality standards while helping lay the foundations for the company’s next phase of growth. This is a business where relationships matter, decisions are made quickly, and your expertise will be valued from day one. You’ll work closely with senior leadership, site teams, and subcontractors to ensure all projects meet strict quality and compliance standards. You’ll also work as part of a close-knit and supportive team, helping drive best practice across specialist cladding and remediation projects.
Your Role as a Quality Manager Will Include:
Taking ownership of all quality assurance and quality control (QA/QC) processes across live projects
12-18 month contract
Carrying out inspections, audits, and quality checks to ensure works meet required standards and specifications
Ensuring cladding and remediation projects comply with regulatory, safety, and client quality requirements
The Successful Quality Manager Will Need:
Previous experience as a Quality Manager, QA Manager, or Quality Engineer within construction
Strong understanding of quality assurance systems, inspections, and compliance processes
Experience within cladding, façade, remediation, or residential construction projects is ideal
Strong communication skills and confidence working with site teams and senior stakeholders
To be based within a commutable distance of Ilford
If interested please apply and contact Georgia or Eran.
Keywords: Quality Manager, QA Manager, QA/QC, Quality Assurance, Cladding, Facade, Remediation, Residential, Construction, Compliance, ilford, Tottenham, Stamford Hill, North London
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow-up and closing quotes with adequate description and detail
Technical responsibilities: Learn to maintain an up-to-date and accurate database of school hardware and software. Learn and demonstrate the necessary skills and behaviours to securely operate across all platforms and areas of responsibility in line with organisational guidance and legislation
Quality management: Ensure all written (emails) and verbal communication is of the highest level to both internal and external customers. Ensure any non-conformances are reported (for any mistakes or complaints etc.)
General: Attend apprentices training workshops and complete coursework in a timely manner in accordance with the relevant apprenticeship guidelines. Ensure excellent communication with schools, manager, and other team members
Training:Why choose our Azure Cloud Support Specialist Information Communications Technician apprenticeship?
The new Microsoft Azure Cloud Support Specialist Information Communications Technician Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Information Communications Technician Level 3 Apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Functional Skills in maths and English, if required
Get an introduction to Windows, Linux and PowerShell
Training Outcome:90% of QA apprentices secure permanent employment after finishing their apprenticeship.
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer ongoing development tracks.Employer Description:Turn IT On provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching. Over half of our consultants have worked in education and we now employ in excess of 160 people across London and the Southeast. We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning.
As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. Turn IT On is a friendly and supportive place to work where people feel trusted and respected.Working Hours :Monday to Friday, between 8.00am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working....Read more...
Contract Site Manager – Hertfordshire
We have an exciting opportunity for an experienced Contract Site Manager to join our customer on a long-term project based in Hertfordshire.
As our client is considered exempt for IR35 purposes, the successful candidate will be responsible for assessing IR35 status should you wish to operate via your own PSC.
Our customer is a well-respected provider of warehouse automation, logistics integration, and structural installation solutions, delivering complex projects across distribution, manufacturing, and live operational environments. Due to a key project requirement, they are looking for a skilled contractor to support the safe and compliant delivery of a major on-site installation programme.
As a Contract Site Manager, you will play a crucial role in overseeing site operations, supervising subcontractors, coordinating multiple work packages, and ensuring that all installation and construction activities are delivered safely, efficiently, and in line with programme and quality expectations.
Key Skills / Experience Required
Proven experience as a Site Manager or Site Supervisor within construction, industrial installation, or warehouse/logistics environments.
Strong background in multi-contractor coordination across mechanical, electrical, structural, and IT installation works.
Experience delivering projects involving systems such as racking, mezzanines, conveyors, pallet lifts, AMRs, shuttle systems, or warehouse automation technologies.
Good understanding of Health & Safety legislation, particularly CDM 2015.
Ability to manage quality, progress, subcontractor compliance, and site logistics on complex live projects.
Experience using digital reporting or project management platforms such as Procore would be highly advantageous.
Comfortable working in operational warehouses, manufacturing sites, or distribution environments.
Monitor installation quality against approved drawings, technical specifications, manufacturer standards, and QA/QC plans.
Qualifications / Training
SMSTS – Essential
CSCS Site Manager Card – Essential
For more information or to apply for this Contract Site Manager position in Hertfordshire, please contact Kieran Pratt at KPratt@redlinegroup.Com or call 01582 878832, quoting reference KDP 1062....Read more...
Technical Manager£Competitive DOE + Benefits Trowbridge area, WiltshireAre you an experienced Technical or Quality professional looking for a senior leadership role within a growing food manufacturing business?We are recruiting for a Technical Manager to join an established and successful dairy products business based in Wiltshire. With more than 40 years of experience supplying customers worldwide, the company works in partnership with leading dairy manufacturers across the UK and Ireland and exports the majority of its products to international markets.Reporting directly to the Managing Director and leading a small Technical team, you will take ownership of food safety, quality, compliance, supplier assurance and technical strategy across both manufactured and traded products.This is a varied and hands-on role offering the opportunity to influence business performance, lead continuous improvement initiatives and play a key role in supporting future growth.The RoleAs Technical Manager, you will be responsible for maintaining the highest standards of food safety, quality and regulatory compliance across the business.Key responsibilities include:
Managing and continuously improving the Quality Management System to maintain BRCGS and customer standards.Leading HACCP, TACCP and VACCP programmes across the business.Acting as the site lead for food safety, quality and technical compliance.Managing supplier approval, supplier audits and the Supplier Assurance Programme.Investigating customer complaints, non-conformances and quality issues, implementing robust corrective and preventative actions.Supporting new product development activities and ensuring products meet all legal and customer requirements.Leading, developing and mentoring the Technical team.Managing goods-in quality processes and laboratory analysis activities.Building strong relationships with customers, suppliers, auditors and regulatory bodies.Driving environmental compliance and sustainability initiatives.Supporting continuous improvement projects, including the development of ERP and quality systems.
This role offers excellent variety, from factory-based quality activities, audits and product trials through to customer engagement, supplier visits and strategic technical leadership.About YouTo be successful, you will have:
Previous experience in a Technical Manager, Quality Manager or similar leadership role within food, drink or FMCG manufacturing.Strong working knowledge of BRCGS standards and food safety management systems.Proven HACCP leadership experience.Experience managing customer audits, supplier approvals and quality investigations.Excellent leadership and communication skills.Food Technology Degree or equivalent qualification.Strong organisational and problem-solving abilities.
HACCP qualification.Experience of ERP systems and process improvement projects.
Benefits
Competitive salary dependent on experience.Life assurance (2x salary).25 days holiday plus Bank Holidays.Christmas and New Year shutdown.Opportunity to join a well-established and growing international food business.
Commutable FromBath, Chippenham, Devizes, Swindon, Trowbridge, Warminster and surrounding areas.Suitable BackgroundsTechnical Manager, Quality Manager, QA Manager, Technical Team Manager, Quality Systems Manager, Compliance Manager, Food Safety Manager, Technical Supervisor or Senior Quality professional within food, drink or FMCG manufacturing.....Read more...
Quality Manager seeking the nex step in their career £Competitive DOE + Benefits Trowbridge area, WiltshireAre you an experienced Technical or Quality professional looking for a senior leadership role within a growing food manufacturing business?We are recruiting for a Technical Manager to join an established and successful dairy products business based in Wiltshire. With more than 40 years of experience supplying customers worldwide, the company works in partnership with leading dairy manufacturers across the UK and Ireland and exports the majority of its products to international markets.Reporting directly to the Managing Director and leading a small Technical team, you will take ownership of food safety, quality, compliance, supplier assurance and technical strategy across both manufactured and traded products.This is a varied and hands-on role offering the opportunity to influence business performance, lead continuous improvement initiatives and play a key role in supporting future growth.The RoleAs Technical Manager, you will be responsible for maintaining the highest standards of food safety, quality and regulatory compliance across the business.Key responsibilities include:
Managing and continuously improving the Quality Management System to maintain BRCGS and customer standards.Leading HACCP, TACCP and VACCP programmes across the business.Acting as the site lead for food safety, quality and technical compliance.Managing supplier approval, supplier audits and the Supplier Assurance Programme.Investigating customer complaints, non-conformances and quality issues, implementing robust corrective and preventative actions.Supporting new product development activities and ensuring products meet all legal and customer requirements.Leading, developing and mentoring the Technical team.Managing goods-in quality processes and laboratory analysis activities.Building strong relationships with customers, suppliers, auditors and regulatory bodies.Driving environmental compliance and sustainability initiatives.Supporting continuous improvement projects, including the development of ERP and quality systems.
This role offers excellent variety, from factory-based quality activities, audits and product trials through to customer engagement, supplier visits and strategic technical leadership.About YouTo be successful, you will have:
Previous experience in a Technical Manager, Quality Manager or similar leadership role within food, drink or FMCG manufacturing.Strong working knowledge of BRCGS standards and food safety management systems.Proven HACCP leadership experience.Experience managing customer audits, supplier approvals and quality investigations.Excellent leadership and communication skills.Food Technology Degree or equivalent qualification.Strong organisational and problem-solving abilities.
HACCP qualification.Experience of ERP systems and process improvement projects.
Benefits
Competitive salary dependent on experience.Life assurance (2x salary).25 days holiday plus Bank Holidays.Christmas and New Year shutdown.Opportunity to join a well-established and growing international food business.
Commutable FromBath, Chippenham, Devizes, Swindon, Trowbridge, Warminster and surrounding areas.Suitable BackgroundsTechnical Manager, Quality Manager, QA Manager, Technical Team Manager, Quality Systems Manager, Compliance Manager, Food Safety Manager, Technical Supervisor or Senior Quality professional within food, drink or FMCG manufacturing.....Read more...
Quality Assurance ManagerLocation: Leeds, LS10Work Schedule: Monday–FridayEmployment: Full-time, PermanentSalary: Circa £50,000 per annumAre you passionate about quality and craftsmanship? Our client a leading UK hospitality furniture manufacturer and is seeking an experienced and proactive Quality Assurance Manager to join their dynamic team. With 135 dedicated staff and a reputation for excellence, they produce high-quality furniture, in their Leeds factory, for clients such as Hilton, Marriott & Radisson.About the RoleAs our Quality Assurance Manager, you will play a key role in upholding and enhancing our product standards across all manufacturing operations. You will lead our quality assurance processes, oversee compliance for all our production, and drive continuous improvement initiatives to ensure our customers receive only the best.Key Responsibilities
Develop, maintain, and continuously improve the Quality Management System in line with customer, regulatory, and company standards.Lead, coach, and develop the Quality Assurance team, promoting a culture of quality, accountability, and continuous improvement.Oversee quality assurance and quality control activities, ensuring all products meet required specifications and customer expectations.Conduct regular audits, inspections, and supplier assessments to ensure adherence to company and regulatory standards.Lead root cause investigations and implement effective corrective and preventative actions (CAPA).Maintain quality documentation and SOPs.Work collaboratively with Production, Engineering, Supply Chain, and other departments to resolve quality issues and drive operational improvements.
About You
Proven experience in a Quality Management role within a manufacturing environmentExcellent communication, leadership, and problem-solving skills.Ability to travel to local supplier sites as required.Experience managing supplier quality and conducting audits.
What We Offer
Competitive salaryCompany pensionOpportunities for training, development, and career growth.Supportive team environmentThe chance to make a real impact within a growing manufacturing business23 days’ annual leave plus statutory holidays
Apply NowIf you are an organised, proactive leader with a passion for operational excellence and delivering outstanding customer service, we’d love to hear from you.Curtis Furniture Ltd is an equal opportunities employer and welcomes applications from all suitably qualified candidates. Quality Assurance Manager, QA Manager, Quality Manager, Quality Control Manager, Manufacturing Quality, Quality Assurance, Quality Control, ISO 9001, CAPA, Continuous Improvement, Supplier Quality, Furniture Manufacturing, Manufacturing, Leeds Jobs, West Yorkshire Jobs. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
A standout CRM & Retention Manager opportunity for a lifecycle marketing specialist ready to own retention as a genuine revenue channel, not just execute campaigns.A female-founded, purpose-driven intimates brand is hiring a CRM & Retention Manager to take full ownership of retention and lifecycle marketing as a core commercial channel. This is a scaling, mission-led ecommerce business that is redefining everyday intimate essentials for a new generation — combining a bold brand narrative with a real commitment to reducing the environmental footprint of everyday garments. The CRM & Retention Manager will sit at the heart of the customer experience, with direct accountability for lifetime value, repeat purchase rate and retention performance.This is a role with real autonomy and progression on offer. It is ideal for someone who has already run CRM end-to-end and is now looking for greater ownership, commercial impact and a clear path to grow within a fast-moving team.The Role at a GlanceReporting to the Ecommerce Director, you will own the CRM channel from strategy through to execution and reporting. You will treat email, SMS and loyalty as owned revenue channels in their own right, building the lifecycle journeys, segmentation and testing roadmap that drive measurable, incremental growth.What You'll OwnThe CRM channel as a core revenue driver, with accountability for retention, LTV and repeat purchase rateEnd-to-end lifecycle journeys (welcome, post-purchase, winback, replenishment, browse abandon) underpinned by a clear testing roadmapAdvanced segmentation and personalisation, ensuring the right message reaches the right customer at the right momentThe campaign calendar across email and SMS, aligned to trading moments and product launchesList growth strategy, including on-site opt-in optimisation, acquisition flows and subscriber healthEmail deliverability end-to-end: sender reputation, list hygiene, suppression management and inbox placementSMS as a first-class owned channel with its own strategy, automation flows and performance targetsThe loyalty programme strategy, including points, VIP tiers, referral mechanics and re-engagementThe CRM and martech stack, from platform evaluation through to implementation oversight and optimisationCohort analysis, LTV modelling and CRM dashboards that translate data into actionable growth opportunitiesRelationships with external agencies, freelancers and platform vendors, owning scope, briefing and QAWhat You'll BringA strong foundation in CRM and lifecycle marketing, with proven experience owning CRM as a revenue channel rather than simply running campaignsHands-on experience with email and SMS platforms such as KlaviyoA solid grasp of email deliverability best practice and list health managementA track record of growing a CRM subscriber base, not just maintaining oneConfidence working with data — comfortable with cohort analysis, LTV modelling and building reports that shape strategic decisionsFamiliarity with martech evaluation and platform management; you know what good looks like and can advocate for the right stackExperience managing loyalty and retention programmesA commercial mindset focused on measurable growth, plus the drive to take ownership in a small, fast-paced teamWork PermissionsYou must have the right to work in the United Kingdom. [Placeholder — sponsorship status was not specified in the brief. Please confirm whether visa sponsorship is available so this section can be finalised.]Benefits & Perks25 days' holiday plus bank holidaysPension with 4% employer contributionPrivate medical insurance with Bupa Select, plus life insuranceSalary sacrifice dental insuranceQuarterly product allowance and monthly team lunchesTraining, development and personal enrichment opportunities, plus volunteering daysHybrid working (three days in the London office)Why This Is a Career Worth BuildingRetention and lifecycle marketing have moved from a back-office function to one of the most commercially valuable disciplines in modern ecommerce. As acquisition costs climb, brands that retain and grow their existing customers win — and the professionals who can prove that impact are in high demand. This CRM & Retention Manager role offers genuine channel ownership, board-level visibility of your numbers, and the chance to shape retention strategy for a brand with a clear sense of purpose. For an ambitious lifecycle marketer, it is a platform to grow into senior CRM and retention leadership.This CRM & Retention Manager opportunity in London is brought to you by The Opportunity Hub UK — connecting talented professionals with career-defining roles.....Read more...
