Provide first-line support for business systems, investigating issues and escalating where appropriate.
Assist with the administration, maintenance and testing of our ERP system.
Use SQL to support data analysis, troubleshoot issues and improve data quality.
Develop and maintain Power BI reports and dashboards.
Identify opportunities to improve processes through automation using tools such as Power Automate, Python and AI.
Monitor and support system integrations, assisting with testing and implementation.
Support business systems projects, including upgrades, testing, documentation and user acceptance testing.
Gather user requirements and contribute to the development of in-house applications.
Maintain system documentation and help deliver user training and guidance.
Training:Why choose our Data Analyst apprenticeship?
QA's Data Analyst Level 4 apprenticeship develops the skills needed to collect, organise and study data to provide valuable business insight.
The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders.
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace.
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talent.
Delivered by industry experts with real-world experience, the programme’s content has been designed around real-life skills and includes the additional PL-300 Microsoft Power BI Data Analyst certification (see below). The technical content aligns to and is relevant to employers and the market.
Upon successful completion, learners will be awarded the Data Analyst Level 4 apprenticeship.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:SLG is a design-led international beauty company, creating, manufacturing, and distributing some of the high street's most innovative beauty and male grooming brands.Working Hours :Flexible working around core hours (8.00am - 5:30pm, 2.00pm on Fridays).Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Analytical skills....Read more...
Support the maintenance of Power BI reports and dashboards.
Assist with checking data accuracy and investigating simple discrepancies.
Help test new or updated reports before they are shared with users.
Make basic report changes under guidance, such as layout, wording or simple visual updates.
Maintain clear documentation for reports, processes and user guidance.
Help collect, organise and prepare data for reporting and business purposes.
Support the creation, maintenance and updating of Item and Master Data within business systems.
Carry out data quality checks to help ensure information is accurate, complete and consistent.
Support the Data Manager with Item/Part data administration within QAD MFG/Pro.
Support simple analysis tasks using tools such as Excel and Power BI.
Learn how data supports business processes and decision-making across the organisation.
Gain exposure to simple automation tools such as Power Automate.
Help identify manual tasks that could be improved or simplified.
Support small improvement activities under guidance from the IT team.
Training:Why choose our Data Analyst apprenticeship?
QA's Data Analyst Level 4 apprenticeship develops the skills needed to collect, organise and study data to provide valuable business insight.
The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders.
Upskill or reskill your existing workforce with data skills and create analysts for the modern-day workplace.
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talent.
Delivered by industry experts with real-world experience, the programme’s content has been designed around real-life skills and includes the additional PL-300 Microsoft Power BI Data Analyst certification (see below). The technical content aligns to and is relevant to employers and the market.
Upon successful completion, learners will be awarded the Data Analyst Level 4 apprenticeship.
Tools and technologies learned:
Learners will learn to use visualisation tools such as (PowerBI, Tableau), SQL Server, SSIS, Python and R programming languages, and Cloud Technologies such as: Azure, AWS, GCP.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Amtico have been bringing the best in luxury vinyl tiles (LVT) to Britain, and then to the world at large, for six decades. Our British manufacturing expertise ensures exceptional craftsmanship and quality.Working Hours :Monday to Friday, 8:30am - 4:45pm, with 2 days working from home. The first few weeks of your apprenticeship will be fully office- based.Skills: Communication skills,Attention to detail,Problem solving skills....Read more...
Test Engineer
(Tech stack: QA Analyst, QA, SDET, Test Engineer, Tester, Manual Tester, QA Engineer, Quality Assurance, Software Quality Assurance (SQA) Engineer, Manual Testing, Web Applications, Defect Tracking, Excel, API Testing, SQL, DevOps, Scrum)
Our client is an established technology business delivering web-based software solutions. They are looking to hire an Application Support Specialist with strong QA experience to ensure the quality, stability, and reliability of their applications.
This role is primarily focused on manual testing, defect management, and application support. You will play a key part in validating releases, identifying issues, and working closely with development teams to ensure fixes are delivered and verified efficiently. There will also be opportunities to gain exposure to AI-driven tools and initiatives as part of ongoing platform development.
What you’ll need:
• 2+ years’ commercial QA experience • Strong manual testing experience (test cases / structured testing)• Experience logging and managing defects• Clear documentation skills• Strong Excel skills (formulas, pivots, charts)
Exposure to SQL, API testing, automation, or Agile environments would be advantageous but not essential.
Location: Bournemouth (Fully Office Based)Salary: £40,000 – £50,000Applicants must have the right to work in the UK.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKTECHRECNOIRUKREC....Read more...
ERP Implementation Analyst – (English Speaking) – Sao Paulo (Hybrid)
(Implementation Analyst, ERP, Requirements Gathering, Functional Specifications, Microsoft Dynamics / SAP / Oracle, Stakeholder Management, UAT, QA, SDLC, Agile, Waterfall, Business Process Mapping, Change Management, Training & Support, VBScript, SQL, Software Implementation, Workflow Systems, Troubleshooting)
In 2012 our client launched a cutting-edge ERP platform that has transformed operational efficiency for mid to large-sized enterprises across the world. After achieving market dominance, they’re now expanding ever further - bringing their powerful ERP suite to a new audience.
To support this expansion, our client is establishing several new locations and is looking for passionate and skilled Implementation Analyst to help roll out their ERP platform across various industries. This is a fantastic opportunity to join a growing team where your work will have a direct impact on clients’ business performance
As an Implementation Analyst, you will play a crucial role in gathering client requirements, mapping business processes, configuring the ERP system, supporting UAT, and working closely with stakeholders to ensure successful project delivery. You will serve as the link between end users and technical teams, ensuring that ERP implementations align with business goals and are delivered on time and within scope.
Successful candidates should have experience with:
ERP implementation and configuration (e.g. Microsoft Dynamics, SAP, Oracle, or similar platforms).
Strong knowledge of VBScript and SQL scripting.
Requirements elicitation, gap analysis, and documentation of functional specifications.
Supporting clients through UAT, training, and go-live.
Stakeholder communication and change management.
SDLC methodologies including Agile and Waterfall.
Strong understanding of business processes across finance, supply chain, HR or manufacturing modules.
Fluent English communication skills.
Location: Sao Paulo / Hybrid Working
Salary: R$140,000 - R$160,000 + Bonus + Pension + Benefits
Languages: Fluent English
Applicants must have the right to work in Brazil (hybrid working available).
To apply for this position please send your CV to Nathan Warner at Noir Consulting.
NOIRBRAZILREC....Read more...
ERP Implementation Analyst – (German Speaking) – Lisbon (Hybrid)
(Implementation Analyst, ERP, Requirements Gathering, Functional Specifications, Microsoft Dynamics / SAP / Oracle, Stakeholder Management, UAT, QA, SDLC, Agile, Waterfall, Business Process Mapping, Change Management, Training & Support, VBScript, SQL, Software Implementation, Workflow Systems, Troubleshooting)
In 2012 our client launched a cutting-edge ERP platform that has transformed operational efficiency for mid to large-sized enterprises across the world. After achieving market dominance, they’re now expanding ever further - bringing their powerful ERP suite to a new audience.
To support this expansion, our client is establishing several new locations and is looking for passionate and skilled Implementation Analyst to help roll out their ERP platform across various industries. This is a fantastic opportunity to join a growing team where your work will have a direct impact on clients’ business performance
As an Implementation Analyst, you will play a crucial role in gathering client requirements, mapping business processes, configuring the ERP system, supporting UAT, and working closely with stakeholders to ensure successful project delivery. You will serve as the link between end users and technical teams, ensuring that ERP implementations align with business goals and are delivered on time and within scope.
Successful candidates should have experience with:
ERP implementation and configuration (e.g. Microsoft Dynamics, SAP, Oracle, or similar platforms).
Strong knowledge of VBScript and SQL scripting.
Requirements elicitation, gap analysis, and documentation of functional specifications.
Supporting clients through UAT, training, and go-live.
Stakeholder communication and change management.
SDLC methodologies including Agile and Waterfall.
Strong understanding of business processes across finance, supply chain, HR or manufacturing modules.
Fluent German and English communication skills.
Location: Lisbon / Hybrid Working
Salary: €40,000 - €60,000 + Bonus + Pension + Benefits
Languages: Fluent German and English
Applicants must have the right to work in Portugal (hybrid working available).
To apply for this position please send your CV to Nathan Warner at Noir Consulting.
NOIREUROPEREC
NOIREURNET....Read more...
Learning many aspects of providing support to customers, including helping users who have technical issues or need help with supporting applications
Dealing with alerts and automated system monitoring
Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's
Monitor the Service Desk email inbox to respond to support calls logged via email
Answer telephone and complete support issues from initial contact to resolution. Log all calls in the relevant Call Logging system
Provide 1st and 2nd line support on calls assigned by a service desk team member or other Support Engineer
Escalate incidents when required to 3rd parties, external resources, or others
Investigate, diagnose and troubleshoot a wide variety of problems with network and computer hardware, device drivers, operating systems and application server software
Write up support calls and maintain documents and records to a professional standard; for example, Request for Change (RFC's),
Customer Build Logs and Tech Docs
Attend the site and carry out any on-site support work as required
Provide excellent customer service by understanding the business drivers, taking proactive action and providing clear communication
Training:QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:
Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
Learn about core networking principles, including network addressing, cloud, virtualisation and security
Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
Train with QA – the largest and leading provider for both Microsoft and AWS training
Learn technical content that aligns to, and is relevant to, employers and the market
Learn about DevOps methodologies and the fundamentals of databases and data migration
Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome:Guaranteed job opportunity once completing the apprenticeship and qualifying. Many apprentices move into roles such as:
IT Support Engineer
Cloud Engineer
Infrastructure Engineer
Cyber Security Analyst
Technical Consultant
Employer Description:As a small company, we provide closer access to experienced engineers and leaders. Apprentices can benefit from a wider variety of responsibilities and more visibility within the business. The company focuses on Microsoft technologies and often supports staff in gaining Microsoft certifications.
Our culture is built around learning, collaboration and opportunity. We want apprentices to feel supported from day one, develop valuable technical and professional skills, and build a long-term career in a fast-growing technology business.Working Hours :Monday to Friday, 9am - 5:30pmSkills: Problem solving skills,Logical,Team working,Patience and empathy,Friendly and approachable....Read more...
Providing first-line and second-line technical support to staff and students
Managing and resolving helpdesk tickets in line with service standards
Installing, maintaining and repairing IT hardware, software and peripherals
Supporting Microsoft 365, Windows desktop environments and cloud-based services
Assisting with network, server and telephony troubleshooting
Supporting cybersecurity, safeguarding and data protection compliance requirements
Maintaining IT asset registers, documentation and inventories
Supporting SharePoint development and digital collaboration platforms
Assisting with project delivery, including infrastructure upgrades and technology rollouts
Monitoring and maintaining backup, disaster recovery and business continuity processes
Working across multiple school sites, providing responsive and professional technical support
Supporting the implementation of Emmaus CAT's IT strategy and continuous improvement initiatives
Training:This Professional Degree Apprenticeship is designed to produce future Digital and Technology Solutions Professionals and Leaders. It has been awarded the Tech Industry Gold Accreditation by TechSkills, an organisation that brings together employers and universities to create highly skilled digital graduates.
The Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform learners into highly skilled tech professionals. The Degree Apprenticeship is available in four specialisms:
Network Engineer
Software Engineer
IT Consultant
Data Analyst
This programme develops core technical skills, knowledge and behaviours for the development of innovative digital solutions. Further specialism modules offer opportunities to develop technical areas of relevance to the learners’ roles.
Who it’s a good fit for?
New staff focussing on a plan to pursue a career associated with the technical department of the business
Existing staff wishing to expand their skills and career together with gaining academic skills and qualifications while studying to degree level
Existing staff that would benefit from a comprehensive personal development plan to advance their skills to a higher level
As part of their programme learners will complete:
Fourteen learning knowledge modules teaching theory and practical application. These are primarily taught online and are supported by classroom training workshops. Five modules are taught at level 4, five at level 5 and four at level 6
Work-based portfolios & projects will be completed at work, over the course of the programme to demonstrate practical abilities.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:Emmaus Catholic Academy Trust is a growing multi-academy trust serving schools across Greater Manchester, including Manchester, Oldham, Stockport, Tameside and Trafford. As a family of Catholic schools, Emmaus CAT is committed to providing outstanding education, supporting over 14,500 pupils and employing more than 1200 staff across its schools. Our mission is to work collaboratively as a family of great schools, strong in faith and serving society.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Driving licence....Read more...
