Support tools and processes:
Provide first-line support and training for our business systems. Learn how to make the most of system features and assist in improving processes
Contribute to creating process maps, workflows, and business models, and help prepare reports and presentations for meetings
Learn to understand problems: Work with colleagues to figure out what’s working well and what could be improved
Gather and analyse information:
Collect facts and data, then look for patterns and trends. Help us see the bigger picture
Design solutions:
Assist the team in finding new ways of working, whether through technology or changing how we do things
Help turn ideas into practical plans and apply what you learn from your course to real projects
Support system testing and project delivery
Communicate:
Share your ideas and findings clearly, work with relevant teams and key people to ensure what you are communicating is understood and agreed
Act as the bridge between technical experts and everyday users
Support projects:
Get involved in testing new systems, making sure they work as expected, and helping train others to use them
Training:Why choose our Business Analyst Level 4 Apprenticeship?
Our Business Analyst Level 4 apprenticeship develops learners to investigate information systems solutions and gain the know-how to improve operational efficiency for your organisation. The principles of data analytics are being applied across just about every industry. Using past-event data, business analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
QA’s Business Analyst Level 4 apprenticeship programme enables the apprentice to:
Become a change professional that helps organisations deliver business and digital change successfully
Regularly investigate and analyse solutions to ensure the right one is chosen
Experience a flexible learning journey using a blend of learning methodologies, including online learning, practical exercises, video content, coaching and workshops
Tools and technologies learned: Apprentices will learn to use Unified Modeling Language (UML), Business Process Model and Notation (BPMN), Data Modelling, User Acceptance Testing (UAT), SWOT & PESTLETraining Outcome:
Gain practical experience in real projects and business analysis methodologies
Work alongside experienced professionals
Opportunity to progress into a full Business Analyst role on successful completion of the apprenticeship
Employer Description:VINCI Facilities is a division of VINCI Construction UK which forms part of VINCI, a world leader in concessions and construction. Our part in VINCI Construction UK enables us to draw on the strength and unity of a diverse range of business streams all working together. VINCI Facilities offer national comprehensive construction, fit out and facilities management services across a wide range of sectors nationally with a turnover of £1 billion per annum. FACILITIES MANAGEMENT - Our expert teams deliver robust, sustainable and bespoke services to keep our clients’ facilities running smoothly. Operating in both public and private sectors, including government, industrial, healthcare and retail, our experts ensure end users operate in a safe, compliant, clean, secure and well-maintained estate. BUILDNG SOLUTIONS - Providing multi-disciplined and cost effective building refurbishment, housing and regeneration solutions. bespoke solutions across the healthcare, education, local authority, government, corporate, retail, utilities, industrial, social housing and defence sectors that maximise the efficiency and life cycle of the built environment. VINCI Facilities is committed to creating a working environment that is inclusive and diverse. Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working....Read more...
Monitor basic security alerts and escalate potential threats.
Assist with incident triage, evidence gathering, and documentation.
Support vulnerability checks and track remediation tasks.
Help maintain security logs, ticket updates, and routine cyber‑health checks.
Provide guidance to users on safe security behaviours.
Training:Why choose our Cyber Defender & Responder Level 4 apprenticeship?
The Cyber Defender & Responder apprentice will use investigation techniques and analytics skills to defend against and respond to cyber incidents within the network environment.
QA's exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares®, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships. The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leaderboards and badges, elements used widely in the gaming world.
QA’s Cyber Defender & Responder Level 4 apprenticeship programme enables the apprentice to:
Develop problem-solving and critical thinking skills in a safe, but realistic environment
Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for object assessment
Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges
Training Outcome:Potential progression into roles such as:
Cyber Security Engineer/Risk AnalystSOC Technician
Employer Description:AvecSys provides comprehensive cyber security solutions designed to protect UK businesses from ongoing threats. Their approach focuses on making cyber protection simple, stress‑free, and accessible by using market‑leading technology and offering tailored security advice. They help organisations safeguard their employees, devices, and networks through a proactive, easy‑to‑understand security strategy.Working Hours :Monday - Friday, 8:30am-5:30pm.Skills: Communication skills,IT skills,Problem solving skills....Read more...
Own and manage support tickets - ensuring timely updates regarding progress so clients feel confident their issues are being investigated and resolved
Meet agreed key performance indicators (KPIs) - to maintain a consistently high standard of service across Sharp
Commit to personal development - actively enhancing technical knowledge and proficiency
Organise and prioritise daily tasks - to deliver service aligned with client expectations
Communicate professionally and positively - with colleagues and clients, fostering effective information exchange
Act as an ambassador for Sharp - promoting and maintaining the Sharp & the client’s reputation through every interaction
Training:This Professional Degree Apprenticeship is designed to produce future Digital and Technology Solutions Professionals and Leaders. It has been awarded the Tech Industry Gold Accreditation by TechSkills, an organisation that brings together employers and universities to create highly skilled digital graduates.
The Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform learners into highly skilled tech professionals. The Degree Apprenticeship is available in four specialisms:
Network Engineer
Software Engineer
IT Consultant
Data Analyst
This programme develops core technical skills, knowledge and behaviours for the development of innovative digital solutions. Further specialism modules offer opportunities to develop technical areas of relevance to the learners’ roles.
Who it’s a good fit for?
New staff focussing on a plan to pursue a career associated with the technical department of the business
Existing staff wishing to expand their skills and career together with gaining academic skills and qualifications while studying to degree level
Existing staff that would benefit from a comprehensive personal development plan to advance their skills to a higher level
As part of their programme learners will complete:
Fourteen learning knowledge modules teaching theory and practical application. These are primarily taught online and are supported by classroom training workshops. Five modules are taught at level 4, five at level 5 and four at level 6
Work-based portfolios & projects will be completed at work, over the course of the programme to demonstrate practical abilities.
Microsoft Azure Certification:
As part of the professional practice, learners will be able to access Cloud Academy resources which will prepare them for taking official Microsoft certifications.
An example route of this, for Data Analysts, would be for learners to complete the Microsoft Azure Fundamentals course in Level 4 and then the Microsoft Data Engineering on Microsoft Azure at level 5. Completion of both these exams would result in the learners completing the Microsoft learning journey of Microsoft Certified Azure Data Engineer Associate.
At Level 6 there will be additional Microsoft preparation content available if the learner and employer feel that there is a specific need.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Sharp UK is part of the global Sharp Corporation, a well-established technology business with a long history of innovation. In the UK, Sharp delivers a broad range of business technology solutions, supporting organisations across the public and private sectors. Sharp UK specialises in office and workspace technology, including managed print services, visual solutions, IT services, cloud and digital workplace solutions. The business works closely with customers to improve productivity, efficiency and sustainability through smart, connected technology. With a strong focus on innovation, customer experience and sustainability, Sharp UK continues to evolve its offering to support modern, digital-first workplaces. Employees benefit from being part of a collaborative, forward-thinking organisation that values development, technical expertise and long-term careers.’Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills....Read more...
