Operations DirectorLocation: Open across the Central Belt of the UKSalary: Up to £150,000 + BonusAn AMAZING opportunity for an experienced Operations Director to join a high-performing hospitality business at an exciting stage of its journey.With a significant UK footprint already established and ambitious growth plans ahead, this role will play a key part in shaping the next chapter of the business. Reporting into the executive team, you'll be responsible for leading operational performance across a large estate whilst helping build the infrastructure, people and culture required for continued expansion.The Role:
Leading the operational performance of a substantial multi-site estate across the UKDriving commercial performance, guest experience and operational excellence across the businessDeveloping and mentoring a team of senior operational leadersWorking closely with central support functions including People, Property, Finance, Marketing and TechnologySupporting future growth through new openings, strategic projects and long-term planningBuilding scalable systems, structures and processes that support continued expansionMaintaining a strong presence across the estate and creating a culture of accountability and high performance
The Person:
An experienced hospitality leader with a strong multi-site restaurant background – forward thinking with a growth mindsetCommercially astute with a track record of delivering growth and improving performanceA people-focused leader who enjoys developing teams and future talentComfortable operating at both strategic and operational levelAmbitious, driven and excited by growthLooking for a role where they can genuinely influence the direction of a businessMotivated by the challenge of helping build something significant over the long term
Get in touch – Kate@corecruitment.com....Read more...
Salary: €3000 gross p/mStart: ASAPLanguages: German C1 and EnglishI am looking for a polished, reliable Night Auditor to join my clients hotel team and take ownership of the property during the overnight shift.This role combines warm guest service with accuracy, responsibility, and strong attention to detail in a calm, professional environment.The Night Auditor is the main point of contact for guests at night and plays a key role in ensuring smooth operations and accurate end-of-day reporting.Role overviewAs Night Auditor, you will welcome late arrivals, support guests with requests, handle overnight front office duties, and complete daily audit and accounting procedures.You will also monitor the hotel’s security and ensure that all departments receive clear handover information for the next day.Key responsibilities
Welcome and assist guests during overnight hours in a courteous and professional manner.Complete check-ins, check-outs, and guest registration accurately.Balance daily transactions, post charges, and prepare night audit reports.Reconcile cash, credit card, and hotel revenue records.Respond to guest requests, concerns, and complaints with tact and eficiency.Keep accurate shift logs and communicate key information to the morning team.Monitor the hotel lobby, front desk, and general guest areas during the night shiftSupport hotel safety, confidentiality, and emergency procedures.
Candidate profile
Previous experience in Front Office, Reception, or Night Audit is preferred.Strong numerical accuracy and comfortable working with systems and reports.Calm, polished, and guest-focused, even during busy or challenging situations.Able to work independently and take responsibility during overnight hours.Excellent communication skills and a professional appearance.Flexible to work nights, weekends, and holidays.
What the role offers
A trusted overnight role with real responsibility.The chance to be the calm, professional face of the hotel at night.A dynamic position combining guest service, operations, and finance.An opportunity to grow within a hotel environment that values precision and hospitality.
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General Manager / Front of House Manager
Commercial Property / Flexible Office SpaceLocation: BristolSalary: Competitive, to be confirmed, plus excellent benefitsJob Type: Full-time, permanentThe Opportunity
We are seeking a dynamic, service-led General Manager / Front of House Manager to take full ownership of a flagship flexible office site in Bristol. This is a high-profile, fast-paced role suited to a confident leader who can deliver exceptional client service, maintain outstanding, premium site standards and create a welcoming, professional experience for occupiers and visitors.You will lead day-to-day operations, support client retention, oversee the front-of-house experience and work closely with internal teams, suppliers and clients to ensure the site operates smoothly and commercially.Key Responsibilities
As General Manager / Front of House Manager, you will act as the key link between the operations team, on-site staff, clients and suppliers. Your responsibilities will include:Operational Management and Client Retention
Build strong relationships with existing clients to support retention, satisfaction and renewals.Oversee the full customer journey, including onboarding, IT setup, offboarding and dilapidation inspections.Handle escalated queries or complaints professionally, ensuring feedback is recorded and acted upon.Identify opportunities to generate additional revenue through meeting rooms, events and enhanced client services.Host events on behalf of the company or its clientsConduct viewings for new or potential customersLead by example and support the Front of House team to deliver a consistently professional welcome.Ensure all visitors, customers and occupiers receive a seamless, high-quality service experience.Oversee meeting room bookings, including room setup, presentation standards and AV requirements.Manage telephone enquiries and messages when required, maintaining a polished first impression.Lead, motivate and manage the on-site team, ensuring appropriate cover and high performance.Conduct regular one-to-ones, support development and address performance, disciplinary or grievance matters where required.Take ownership of recruitment, including first-stage interviews, onboarding and training.Promote a positive culture that reflects company values and supports continuous improvement.Maintain high site presentation standards through regular reviews and close liaison with the Building Manager.Manage key supplier relationships to ensure service levels are met and value is delivered.Source new suppliers where required and support the smooth running of site operations.Take overall responsibility for health and safety compliance, including staff training and annual document reviews.Manage the central helpdesk, ensuring issues are resolved quickly, professionally and with empathy.Oversee stock control, ordering and monthly bill run checks in partnership with the Finance team.Manage ad-hoc projects for the site as required.
Front of House, Reception and Guest Experience
Team Leadership and People Management
Building, Supplier and Compliance Management
Administration and Helpdesk
About You
We are looking for a proactive, polished and commercially aware manager who thrives in a customer-facing environment and takes pride in delivering excellent service.
Proven experience in a customer-facing management role, ideally with front of house or commercial responsibility.Strong experience leading, motivating and developing a team.Excellent organisation skills, attention to detail and ability to prioritise effectively.Confident communication and leadership skills, with the ability to adapt to different situations.Experience within commercial property, serviced offices or flexible workspace is highly desirable.A genuine drive to raise standards and continuously improve.A proactive problem-solver who takes ownership of challenges.Confident, approachable and professional at all times.Client-facing, with meticulous attention to personal presentation and site standards.Calm and efficient under pressure, with the ability to manage a high volume of work.Enhanced holiday plus bank holidaysBirthday leaveCompany pension schemeUniform allowanceExcellent training and career development opportunities
Key Behaviours
Benefits
Apply Now
If you are a passionate, service-led leader looking for a challenging and rewarding role, we would love to hear from you. Please apply with your CV to be considered.....Read more...
Speak with clients to understand their financial goals and borrowing needs.
Assess clients’ financial situations, credit histories, and eligibility for mortgage products.
Research and compare mortgage products from multiple lenders.
Recommend suitable mortgage and refinancing solutions tailored to client needs.
Guide clients through the mortgage application and approval process.
Collect and review financial documents and supporting information.
Liaise with lenders, solicitors, valuers, and other third parties to progress applications.
Ensure all applications comply with regulatory and company standards.
Maintain accurate client records and documentation.
Build and maintain strong relationships with clients and lending partners.
Stay informed about market trends, lending policies, and mortgage regulations.
Generate new business through client referrals.
New Business Administration
Submission of all supporting documents for mortgage, protection and general insurance applications in accordance with provider criteria.
Ensure appropriate money Laundering checks are carried out in accordance with compliance requirements.
Creating and maintaining client records.
Accurate input of new business figures to the Acre database and new business spreadsheet.
Assist consultants in typing suitability Reports/recommendation letters.
Instructing valuations/surveys and ensuring timely receipt of reports.
Collection of survey/client fees and maintaining banking records.
Monitoring of business pipeline, ensuring timely receipt of commissions.
Client Servicing
Liaising with clients via telephone, post and email, acting as a dedicated first point of contact for all post-submission client enquiries.
Liaising with lenders, protection and insurance providers, surveyors, estate agents, employers, GPs, medical screening companies, etc. to ensure swift production of mortgage offers/terms, so exchange/completion and on-risk deadlines are achieved.
Update clients on a regular basis at each stage of the application.
Ensure all mortgage review dates are accurately recorded on the company Recall List to ensure continuity of advice.
Training Outcome:Developing key skills and increasing mortgage knowledge whilst in the administration team. On successful completion of qualifications, this could lead to uncapped earnings (commission).Employer Description:A successful and established Mortgage and Protection Brokerage
a trusted partner for all property finance needs. With access to over 90 different mortgage lenders.
Providing a whole of market offering to give advice on buildings and contents insurance and protection against premature death, critical illness and loss of income caused by accident/illness.Working Hours :Monday - Friday, 09:00-17:00
(one late shift between Monday and Thursday, 11:00-19:00).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Initiative,Proactive and flexible,Enquiring mindset,Business awareness,Commercial awareness....Read more...
Sales Team support
Provide day-to-day administrative support to the Regional Account ManagersMonitor shared inboxes and calendars, responding to customer enquiries on behalf of the sales team where appropriate.Manage appointments, follow-ups and reminders to ensure customer commitments are metPrepare meeting notes and assist with sales administrationEnsure CRM records and customer information remain accurate and up to dateCustomer Relationship Management
Act as a first point of contact for customers when their RegionalAccount Manager is unavailableBuild and maintain positive relationships with customers through regular communicationHandle routine customer enquiries professionally and efficiently.Escalate technical or commercial matters to the relevant Account Manager when requiredProactively follow up outstanding quotations and customer requests.Quotation & Administration
Learn how to prepare low-value and straightforward quotations using company pricing guidelinesLiaise with the Operations Team to obtain pricing and service information where requiredAssist in preparing larger quotations and proposals for Account ManagersTrack quotation status and ensure timely follow-upRaise customer documentation and maintain organised electronic recordsCustomer Service
Ensure all customer enquiries receive a prompt and professional responseHelp resolve minor customer issues quickly while maintaining excellent service standardsSupport customer onboarding and contract administrationGather customer feedback and identify opportunities to improve serviceTeam Collaboration
Work closely with Sales, Operations and Finance to ensure smooth customer service deliveryShare information effectively across departmentsSupport company events, marketing initiatives and customer engagement activities where requiredKey Performance Indicators (KPIs)Respond to customer enquiries within agreed service levelsProduce accurate quotations within agreed timescalesMaintain high levels of CRM accuracyAchieve excellent customer satisfaction through responsive communicationEnsure effective diary and inbox management for assigned Account ManagersSupport the achievement of departmental sales and customer retention objectivesComplete apprenticeship coursework and training requirements to a high standardTraining:Level 2 Customer Service Practitioner ApprenticeshipEnglish and maths functional skills training if necessaryDedicated Juniper skills coach for on-the-job trainingTraining Outcome:Potential full-time position within the companyEmployer Description:At Elevate FM Ltd, we provide nationwide commercial facilities management and property maintenance solutions, helping businesses keep their buildings safe, compliant and operational. Our mission is simple, to make our customers' lives easier.
Our success is built on our core values ofIntegrity, Commitment, Authenticity and Nurture and we're looking for someone who shares these values and is eager to learn while supporting a busy sales team.Working Hours :Monday – Friday 09:00 – 15:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Confident Telephone manner....Read more...
Branch Manager
Hybrid working with travel across South East Somerset Salary c£35,000 per annum + Benefits
Lead with purpose. Inspire people. Drive change.
Are you an experienced senior leader looking for an opportunity to make a genuine difference?
Our charity partner is seeking an ambitious and commercially minded Branch Manager to lead the South East Somerset Branch. This is a unique leadership role, offering the opportunity to shape the future of a well-established charity dedicated to improving animal welfare across the local community.
Working closely with the Board of Trustees, you will provide strategic leadership across every aspect of the Branch, ensuring it is financially sustainable, operationally effective and well positioned for future growth.
About the Role
This is a varied and rewarding leadership position where you will oversee all Branch operations, including retail, animal welfare services, finance, fundraising, property, governance, compliance and people management.
Leading a team of experienced managers, you will create a positive, high-performing culture, develop new opportunities to grow income and ensure excellent standards of service across all Branch activities.
As the senior operational leader, you will also work in partnership with the Board of Trustees to deliver the Branch's strategic objectives, providing insight, advice and leadership to help shape its future.
About You
We are looking for an experienced leader who can demonstrate success in managing complex operations and developing high-performing teams.
You will be able to evidence experience in:
Senior operational or organisational leadership
Managing budgets and delivering strong financial performance
Leading, motivating and developing managers, staff and volunteers
Driving organisational performance and continuous improvement
Building effective relationships with senior stakeholders, Boards or Trustees
Developing new income opportunities and supporting long-term sustainability
Managing multiple priorities in a dynamic environment
Experience within the charity sector, retail, charity retail or other customer-focused, multi-site organisations would be highly advantageous. However, we are equally interested in hearing from candidates with transferable leadership experience who share the organisations values and are passionate about making a difference.
Why Join Us?
This is far more than a management role; it's an opportunity to lead an organisation that has a lasting impact on the lives of animals and the communities they serve.
You will work alongside dedicated Trustees, passionate colleagues and committed volunteers, helping to shape the future of the Branch while ensuring every decision supports the charitable mission.
If you are an inspiring leader with commercial awareness, strategic vision and a passion for creating positive change, we would love to hear from you.
Join us and help build a stronger future for animal welfare across South East Somerset.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally.
To view other great vacancies at C2 Recruitment, please visit our website.
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Sales Manager- Award Winning Spirits Portfolio – Southeast – Up to £45,000 plus packageMy client is one of the leading sustainable spirits brands in the country with a range of award-winning spirits, all crafted to perfection. This independent business has a strong track record across London and Southeast with a high demand and strong wholesale presence.They are currently seeking a Sales Manager to drive growth across the London / South East region. This opportunity will consist of managing and winning business across the region, driving brand activations throughout the on-trade and leading the sales team to deliver on rate of sale. This is a commercial role with a focus on developing relationships across key venues.This role is a strategic role with a target for growth and development, ideally based in and around the Southeast with access to head office.Company Benefits:
Competitive salary with performance-related bonus.Opportunities for professional development and career progression.The chance to work with Premium and Award winning brands!
The Sales Manager Key Responsibilities include:
Drive business growth by increasing sales volumes and securing new business within the on-trade sector (pubs, bars, restaurants) and Off trade.Build and maintain strong relationships with key accounts, ensuring long-term partnerships.Develop and execute tailored sales strategies to meet customer needs and company objectives. Manage a lead a junior sales team to success!Manage the commercial aspects of accounts, including pricing, contract negotiations, and profit margins.Regularly meet with customers to discuss product offerings, market trends, and growth opportunities.Collaborate with internal teams (marketing, logistics, finance) to deliver seamless customer service.Monitor competitor activity and market trends to stay ahead of the industry landscape.
The Ideal Sales Manager:
Proven experience in a sales or account management role within the drinks, hospitality, or FMCG sector. Specifically, within the Southeast.Strong understanding of the on-trade environment, including pubs, bars, and restaurants.Excellent communication and relationship-building skills.Commercially astute with the ability to negotiate and manage complex contracts.Self-motivated, target-driven, and able to work independently.Full UK driving license and willingness to travel regularly.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Head of Off Trade – Global Spirits Brand – London - Up to £90,000 plus 15% bonus and car allowanceMy client is a well-known and respected global spirits business with years of sales and a long-standing place on every back bar. This business does well in both the On & Off trade and is classed as a household name.My client is seeking an exceptional Head of Off-Trade to lead and accelerate the growth of their iconic portfolio of spirits brands across the off-trade channel. This is a pivotal leadership role responsible for supporting and executing the end-to-end on-trade strategy, driving sustainable brand growth, strengthening route-to-market partnerships, and delivering best-in-class customer engagement.This role combines leadership, account management and brand development across the off-trade. It is essential you have worked across grocery, convenience and wholesale in previous roles.Company Benefits:
Competitive salary with performance-related bonus.Comprehensive benefits package including health insurance, pension scheme, and company car.Opportunities for professional development and career progression.The chance to work with a leading brand in a dynamic and fast-paced industry.
Your role as the Head of Off Trade will include:
Support and deliver the commercial strategy for the Off Trade channel across grocery, wholesale, and convenience. Managing strategic working relationships.Develop and implement joint business plans to deliver profitable growth and increased market share.Build and maintain strong, trusted relationships with buyers and senior retail stakeholders.Monitor market performance, identify new opportunities, and deliver category-led solutions.Managing pricing surveys, competitor analysis and demand requesting.Collaborate closely with marketing, finance, and supply chain teams to align on commercial goals.Take ownership of sales forecasting, budget management, and delivery against targets.
Have you achieved any of the following:
Proven experience in Off Trade sales within the drinks FMCG sector (spirits experience preferred).Strong track record of managing top-tier retail accounts and securing profitable growth.Established network and excellent relationships with buyers across key multiples.Strategic thinker with strong negotiation skills and financial acumen.Results-driven, resilient, and motivated by delivering growth in a competitive market.Strong leadership qualities and the ability to influence cross-functional teams.
If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Are you a driven Project Governance and Coordination professional with experience working in a project-based role related to IT, change, transformation, or continuous improvement? Are you organised, detail-orientated, and delivery focused? If this describes you then then let Informed Recruitment help you to achieve your potential with an exciting development opportunity for a Project Coordinator to with a modern Management Consultancy - an established, respected, and progressive organisation who are experiencing growth and offering development opportunities to suitably motivated and qualified professionals. The role is offered on a 9-month fixed term salaried basis.
The purpose of the role will be to take responsibility for the day-to-day operations of a flagship project. You will do this by communicating with clients on project administration issues; gathering & analysis project data; presenting analysis in a clear and concise manner; organising client engagement activities; contributing to the production of outputs, reports, and presentations; researching and understanding customer agenda and issues; building positive relationships; managing risk, project milestones, & compliance; and monitoring budgets.
Must Have
Previous commercial experience of successfully working in a project support or coordination role within a change, transformation, continuous improvement, or IT project-based capacity.
Familiarity with Project Management approaches, methods, and project phases.
Excellent stakeholder management experience.
Very organised and goal orientated.
Microsoft Office 365.
Nice to Have
Proficient in use of delivery and collaboration tools (Such as MS Project, Visio, JIRA, SharePoint, MS Teams, or similar)
Experience working on ERP, CRM, Finance system, or MS Dynamics projects
PRINCE2 Foundation or similar project or change certification.
Council, Charity, Property, or Social Care experience.
As an individual you will be a tenacious problem solver, displaying attention to detail and excellent oral & written communication skills. You will be results orientated with strong analytical & prioritization skills and a desire to learn and pick up new information quickly. This role will be hybrid based with 2/3 days in an office in Liverpool or home working and a 9-month fixed term salaried contract. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation offering a competitive basic salary, excellent benefits package (that includes contributory pension, generous leave, and health & life insurance) and the opportunity to affect and learn as part of a cutting-edge management consultancy. Apply swiftly to avoid disappointment.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Head of Operations – Iconic Scaling Drinks brand – London – Up to £100,000 plus package I am very excited to be partnered with one of the most publicized and growing brands in the market now. This brand has shown an exceptional level of performance, with a range of categories defining products and an iconic founder team. When you think green, you think of these guys!We are looking for an experienced and commercially minded Head of Operations to join their fast-growing drinks business at an exciting stage of growth. This is a senior leadership role responsible for building a scalable operational function that enables the business to continue its rapid expansion.Reporting to the executive leadership team, you will oversee the end-to-end operational strategy, leading supply chain, logistics, systems, and continuous improvement initiatives. You will play a key role in implementing technology, optimising processes, introducing AI-enabled efficiencies, and ensuring our operations can support significant future growth.This is a hands-on leadership role with 5 days per week in the London office. The ideal “must haves” will be leadership, scaling business and supply chain management. What You’ll Get
Competitive salary, share scheme and travel allowanceFun, dynamic and supportive working cultureChance to shape and lead the full channel with a category defining brand.
Head of Operations role includes:
Develop and execute the operational strategy to support the company's continued growth and scalability.Lead, coach and develop a team of Supply Chain Managers and wider operations personnel.Oversee end-to-end supply chain, including procurement, production planning, inventory, warehousing and logistics.Build and manage strategic relationships with manufacturers, co-packers, 3PL providers and key suppliers.Lead the implementation, optimisation and ongoing development of ERP and operational systems.Drive digital transformation by introducing technology, automation and AI solutions to improve efficiency and decision-making.Establish scalable processes, governance and operational best practices across the business.Monitor operational KPIs, budgets and performance, identifying opportunities to improve service, efficiency and cost.Partner with Commercial, Finance, Sales and Product teams to support business objectives and new product launches.Lead continuous improvement initiatives to enhance operational performance and customer service.Identify operational risks and implement robust mitigation and business continuity plans.
The ideal Head of Operations candidate:
Proven senior operations leadership experience within an FMCG business, ideally in food or drinks.Demonstrated success scaling operations within a fast-growing business.Strong experience leading and developing high-performing operational and supply chain teams.Track record of implementing ERP systems and driving technology-enabled business transformation.Extensive experience managing complex supply chains, manufacturing partners and logistics providers.Strong commercial acumen with excellent analytical and problem-solving skills.Experience leveraging data, automation and AI to improve operational performance and efficiency.A collaborative, hands-on leadership style with the ability to influence stakeholders and drive change in a fast-paced environment.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
