Provide efficient and reliable chair-side support to Practice Clinicians.
The role will also require working in other areas of the practice, such as:
Reception
Dealing with patient queries
Answering the phone and greeting patients
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Training:A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning. It typically includes:
Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths
Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions
Delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Assessment: Includes an End Point Assessment (EPA) to evaluate competency
Career Path: Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses.Overall, it provides a comprehensive pathway to a rewarding career in dental healthcare
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:We are very proud to offer comprehensive NHS treatments in every one of our practices across the UK. In addition we provide private dental services, so whichever Rodericks practice you attend, you have the option to receive treatments on an NHS (within NHS regulations) or private basis.
We are committed to providing the best possible dentistry. Each member of our team is carefully selected, mentored and supervised to ensure we deliver the service you expect and deserve.Working Hours :Shifts will be based around practice working hours 8:30am-6pm Monday to Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
A fantastic new job opportunity has arisen for an experienced Hospitality Manager to work in an exceptional care home based in the Great Yarmouth, Norfolk area. You will be working for one of UK’s leading health care providers
A luxury care home, designed for resident wellbeing, it boasts beautifully appointed bedrooms and expansive living spaces. Ensuring that every detail is meticulously crafted to provide the highest standard of care and living
**To be considered for this position you must have experience of Hospitality Management**
As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Refer-a-friend*
Reward Gateway – discounts, wellbeing, employee assistance & much more
Comprehensive induction and paid training programme with career prospects
Excellent working environment
Cost of DBS*
We are a Living Wage Employer
Reference ID: 6880
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Oncology Technician Position: Oncology Technician Location: Derby Salary: Up to £31,000 Contract: Permanent, Full time, HybridMediTalent is seeking a dedicated and experienced Pharmacy Technician, specialised in Oncology to join a dynamic team at a leading healthcare provider based in Derby. If you’re passionate about patient care, leadership, and professional growth, this is the perfect opportunity to take your career to the next level.As the Oncology Technician, you'll work closely with the Pharmacy Manager to oversee the day-to-day operations of the pharmacy department, ensuring the highest standards of patient safety and pharmaceutical care. This role offers the chance to make a tangible impact on patient outcomes while leading and mentoring a team of skilled pharmacy professionals.Requirements:
NVQ Level 3 in Pharmacy Services or equivalent
Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC)
Oncology experience/BOPA/SACTS
Leadership or supervisory experience (preferred but not essential)
Excellent communication and organizational skills
Commitment to high standards of patient care and safety
Key Responsibilities:
Lead, mentor, and support the pharmacy team
Ensure accurate dispensing and distribution of medications
Manage inventory and oversee stock levels
Maintain compliance with GPhC standards and regulatory guidelines
Collaborate with healthcare teams to resolve medication-related issues
Drive improvements and ensure quality governance in the pharmacy
How to Apply: To apply, please send your CV or contact Tom Fitch directly on 07747 037168 for further information.
Please Note: Due to our client’s requirements, UK-based experience is essential for this role.
Referral Program: Know someone who might be interested? We offer generous high street vouchers for successful referrals of Nurses, Consultants, and Allied Health Professionals.....Read more...
Branch Supervisor – Automotive Aftermarket
We are seeking a dynamic and results-driven Branch Supervisor / Depot Supervisor / Warehouse Supervisor to oversee daily operations within our distribution centre. Reporting to the Branch Manager, you will manage shift responsibilities across Inbound (receiving, put away/replenishment) and Outbound (pick, pack, ship) operations. You will be responsible for staffing, training, scheduling, and maintaining productivity while adhering to payroll budgets. Your key focus will be to ensure 100% customer satisfaction by delivering same-day shipment of all customer orders with high accuracy.
Ideally located – Manchester, Stockport, Rochdale, Sale, Oldham, Marple, Macclesfield, Cheadle
Salary - £30K basic plus Bonus + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Supervise warehouse staff to maximize productivity and accuracy, using performance reports to set and measure goals.
Plan and execute daily workloads to ensure same-day shipment of orders.
Support warehouse team standards and foster a customer-focused environment.
Oversee daily operations to meet Key Performance Indicators (KPIs) and ensure compliance with Health & Safety regulations.
Train, mentor, and develop warehouse staff, ensuring compliance with operational procedures and safety protocols.
Monitor inventory accuracy and lead quarterly stock takes.
Provide timely and accurate reporting of warehouse activities and expenses, adhering to budget constraints.
Experience in a similar role, preferably in automotive aftermarket / Product, Branch, Depot, Warehouse or logistics environment.
Experience in managing staff performance.
Knowledge of relevant industry regulations and Health & Safety compliance.
Proficient in Microsoft Office.
Strong communication, leadership skills.
The Next Step:
To apply for this Branch Supervisor role please contact Robert Cox of Glen Callum Associates Ltd by emailing your CV or for a confidential chat call Rob on 07398 204832
JOB REF: 4223RC Branch Supervisor....Read more...
Branch Supervisor – Automotive Aftermarket
We are seeking a dynamic and results-driven Branch Supervisor / Depot Supervisor / Warehouse Supervisor to oversee daily operations within our distribution centre. Reporting to the Branch Manager, you will manage shift responsibilities across Inbound (receiving, put away/replenishment) and Outbound (pick, pack, ship) operations. You will be responsible for staffing, training, scheduling, and maintaining productivity while adhering to payroll budgets. Your key focus will be to ensure 100% customer satisfaction by delivering same-day shipment of all customer orders with high accuracy.
Ideally located – Manchester, Stockport, Rochdale, Sale, Oldham, Marple, Macclesfield, Cheadle
Salary - £30K basic plus Bonus + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Supervise warehouse staff to maximize productivity and accuracy, using performance reports to set and measure goals.
Plan and execute daily workloads to ensure same-day shipment of orders.
Support warehouse team standards and foster a customer-focused environment.
Oversee daily operations to meet Key Performance Indicators (KPIs) and ensure compliance with Health & Safety regulations.
Train, mentor, and develop warehouse staff, ensuring compliance with operational procedures and safety protocols.
Monitor inventory accuracy and lead quarterly stock takes.
Provide timely and accurate reporting of warehouse activities and expenses, adhering to budget constraints.
Experience in a similar role, preferably in automotive aftermarket / Product, Branch, Depot, Warehouse or logistics environment.
Experience in managing staff performance.
Knowledge of relevant industry regulations and Health & Safety compliance.
Proficient in Microsoft Office.
Strong communication, leadership skills.
The Next Step:
To apply for this Branch Supervisor role please contact Robert Cox of Glen Callum Associates Ltd by emailing your CV or for a confidential chat call Rob on 07398 204832
JOB REF: 4223RC Branch Supervisor....Read more...
Branch Supervisor – Automotive Aftermarket
We are seeking a dynamic and results-driven Branch Supervisor / Depot Supervisor / Warehouse Supervisor to oversee daily operations within our distribution centre. Reporting to the Branch Manager, you will manage shift responsibilities across Inbound (receiving, put away/replenishment) and Outbound (pick, pack, ship) operations. You will be responsible for staffing, training, scheduling, and maintaining productivity while adhering to payroll budgets. Your key focus will be to ensure 100% customer satisfaction by delivering same-day shipment of all customer orders with high accuracy.
Ideally located – Manchester, Stockport, Rochdale, Sale, Oldham, Marple, Macclesfield, Cheadle
Salary - £30K basic plus Bonus + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Supervise warehouse staff to maximize productivity and accuracy, using performance reports to set and measure goals.
Plan and execute daily workloads to ensure same-day shipment of orders.
Support warehouse team standards and foster a customer-focused environment.
Oversee daily operations to meet Key Performance Indicators (KPIs) and ensure compliance with Health & Safety regulations.
Train, mentor, and develop warehouse staff, ensuring compliance with operational procedures and safety protocols.
Monitor inventory accuracy and lead quarterly stock takes.
Provide timely and accurate reporting of warehouse activities and expenses, adhering to budget constraints.
Experience in a similar role, preferably in automotive aftermarket / Product, Branch, Depot, Warehouse or logistics environment.
Experience in managing staff performance.
Knowledge of relevant industry regulations and Health & Safety compliance.
Proficient in Microsoft Office.
Strong communication, leadership skills.
The Next Step:
To apply for this Branch Supervisor role please contact Robert Cox of Glen Callum Associates Ltd by emailing your CV or for a confidential chat call Rob on 07398 204832
JOB REF: 4223RC Branch Supervisor....Read more...
Duties:
Conduct survey calls to potential prospects
Use email marketing to generate interest
Conduct telemarketing calls to close deals
Utilise Bitrix24 CRM software to track and manage leads
Research and identify target markets and industries
Collaborate with the sales team to develop effective sales strategies
Achieve an average conversion rate of 30% on value and quantity
Make sure we have a minimum 3-month pipeline in the system for your key customers at any one time
Select suitable developers and manage end to end client projects
Support the departments in various administrative duties as and when required
Requirements:
Previous sales experience (preferable)
Excellent communication skills in English, both verbal and written
Ability to work independently and as part of a team
Comfortable making outbound calls
Training:Sales Executive (Level 4) apprenticeship standard qualification:
Functional Skills in maths and English provided, if required
Achievement of the standard meets the eligibility requirements for Sales Certification at Level 4 with the Institute of Sales Professionals (ISP)
The Apprenticeship College Ltd’s training options:
Head office 2.3 miles away - Thames Exchange, 10 Queen Street Place, London, EC4R 1BE
At apprentice’s workplace (national)
Day release: 5.4 miles away
Day release address: 258 Harrow Road, London, London, London, W2 5ES
Training Outcome:
Upon successful completion of the apprenticeship program, the employee will be promoted to the role of sales manager
Employer Description:We are a digital marketing agency based in London.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Patience....Read more...
Role: Contracts Manager (M&E)
Location: Dublin
Salary: Negotiable DOE
Our client are currently recruiting for a Contracts Manager to join their team and provide leadership and direction on all projects managed.
Duties and Responsibilities:
Responsible for driving operations and budget through successful leadership, organisation plans, customer service, and outstanding execution of all strategies, consistently across all locations.
Responsible for the management of 3-5 projects concurrently at any one time.
Responsible for contracts and ongoing relationships with suppliers.
Responsible for ensuring that all Pre-start meetings are arranged and carried out.
Co-ordinate and supervision of all the activities of all specialist and subcontracted trade and disciples involved on site.
Ensure all operations are performed effectively and efficiently in accordance with the company’s construction program.
Ensure all work is carried out in a safe, proper and thorough manner taking into account H&S legislation, company policies and procedures, risk assessments and method statements.
Maintain good working relationships with all company teams.
Familiarise yourself with Procore and the facets within it.
Monitor all RFI’s, Damage, theft and out of scope work through Procore.
Implement and maintain the QA systems put in place by the Quality Management team.
Present detailed written reports on overall project progression to clients and contractors when required.
Provide leadership and direction. This includes, but is not limited to, conducting annual performance reviews / quarterly 1:1 reviews through the company systems.
Represent the company at meetings, promote the correct company image and ensure staff are aware of their responsibilities.
Ensure that all work methods are sufficient to meet the projects needs
Ensure that the master programme and schedule of deliverables for the project development, meeting the requirements of the brief and the client’s expectations.
Develop clear, detailed and practical measure of performance to meet project objectives.
Regularly inspect works for compliance with design and report on progress, ensuring remedial action is taken within agreed timelines.
Adhere to any health and safety policies and procedures to ensure the safety and wellbeing of self, staff and visitors.
To ensure that all company standards and policies are followed and maintained at all times.
Any other duties as requested or required by the Manager or Senior Management Team.
Person Specification:
Experience working as a Contracts Manager in the M&E industry.
Excellent time management skills, with the ability to work to tight deadlines.
Excellent written and verbal communication skills.
Strong organisational and problem solving skills.
Computer literacy, including good working knowledge in Microsoft Office and relevant construction based software.
A clean UK/ROI driver license and comfortable traveling to sites in the Greater Dublin area.
Employee Benefits:
Competitive compensation
Company van and fuel card
Company pension
Active social and charity calendar
Opportunities for career progression
INDEX....Read more...
Role: Site Manager – Windows & Doors
Location: Dublin
Job Type: Permanent - Full time
Salary: €60,000 Plus Benefits listed below.
At Elk Recruitment, we are looking for a driven Site Manager to join our client’s growing team based in Dublin. This is a fantastic opportunity for an experienced Site Manager to make a real impact in an innovative and growing organization.
Are you interested in this role and would like to know more?
Call Gary today at 085 716 4363
What’s on Offer:
21 days Annual Leave
Bank Holidays
5% Pension scheme after 6 months
Maternity/ Parenting Leave once a permanent member of staff
Company Vehicle
Travel Money – toll tag & fuel card
Your new role includes:
Site Management & Safety: Ensure safe and efficient site operation, adhering to budget and cost control.
Residential projects and small commercial projects.
Project Handover & Communication: Attend Project Hand-Over Meetings, document and email key details to Operations/Project Managers.
Pre-Contract Meetings: Review project details, including site manager contacts, scope of work, health & safety requirements, and access logistics.
Order Coordination: Act as the main point of contact for the Project Coordinator, assisting in order processing, special requirements, and timelines.
Liaise with Structural Engineer: Coordinate with engineers on the design and material specifications for structural supports.
Third-Party Products: Work with the Commercial Manager to identify, quote, and order third-party products within budget.
Purchasing & Inventory Management: Collaborate with Purchasing Manager to ensure timely delivery and storage of third-party products.
Fitting Pack Preparation: Ensure fitting packs are prepared and clearly marked for site installation.
Customer Interaction: Maintain a cooperative, non-confrontational relationship with the customer’s site personnel, addressing issues promptly.
Build Program & Delays: Report any delays to the Contracts Manager and ensure issues are addressed promptly.
Safety Documentation: Maintain and update safety statements and method statements.
Pre-Installation Inspections: Inspect the site in advance to prevent installation delays, addressing any building issues in writing.
Email Correspondence: Manage all email communications regarding site issues in a timely, informed, and professional manner.
Delivery & Lifting Coordination: Oversee the delivery, access, and lifting of orders on-site.
Installation Oversight: Ensure all items are installed according to specifications, and approve Fitters' Invoices.
Labour & Cost Control: Log fitters’ invoices, monitor labor costs, and ensure they align with the budget.
Project Completion & Invoicing: Record units fitted and ensure monthly invoicing aligns with work completed.
BCAR Compliance: Document installations for BCAR purposes with photos and reports.
Variation Control: Manage site variations, ensuring they are priced and approved before work is done.
Project Handover to Service Team: Transfer the project to the service team once installation is complete.
Experience you need:
Site Management experience in the window and door industry
Driving licence
To be flexible and cooperative in the workplace so as to ensure the smooth and successful operation of the business.
Flexibility within each job category/functional area will be required by the company and full interchangeability between departments will be required.
Depending on business levels within the organization, you will be required to assist with duties as directed by Management. These duties may include assistance in duties/operations in all areas of the business and/or its operation.
Create an environment that promotes employee morale and encourages the Team to have pride and commitment in their area of work.
Maintain work relationships with both Managers and fellow employees.
Communicate positive attitudes, sincere interest, and responsiveness to others' needs and interact in a positive way with management, fellow employees, and customers alike.
What’s next
Click “Apply Now” to submit your application or contact Gary at 085 716 4363 for more information.
If this role isn’t the perfect match but you're interested in similar opportunities, feel free to get in touch.
INDSEN....Read more...
Creating Frameworks and Wireframes: Designing the basic structure and layout for websites.
Reviewing and Refining Website Content: Ensuring the text content on websites is accurate, engaging, and aligned with client requirements.
Curating Materials: Selecting and organising content and resources for various projects.
Managing Social Media Posts: Handling the creation, scheduling, and posting of content on social media platforms for clients
Text / essay review: Extend and summarise the sentences
Training:Content Creator Level 3 Apprenticeship Standard:
The training for our apprenticeship program is designed to be immersive and hands-on, ensuring that apprentices gain practical experience and develop their skills in a real-world environment
Training will take place at our work environment on a day-to-day basis, allowing apprentices to integrate learning with their daily tasks seamlessly. This approach eliminates the need for travel to other locations, making the training process more convenient and focused.
The Creative Director, will oversee the department, ensuring that the training aligns with our overall goals and standards. However, the apprentice will report directly to their immediate line manager for day-to-day guidance and support
This structure ensures that the apprentice receives personalised mentorship and supervision, facilitating their growth and development throughout the apprenticeship
Training will be continuous and integrated into the apprentice's daily responsibilities
This means that every task and project they undertake will be an opportunity to learn and apply new skills. By working closely with experienced professionals and receiving regular feedback, the apprentice will be able to refine their abilities and gain confidence in their role
Training Outcome:
We are committed to providing ongoing training and development opportunities to help the apprentice’s achieve their career goals
By investing in our employees, we ensure that they have the skills and support needed to succeed and grow within the company
Employer Description:At One SC Media, we pride ourselves on our collaborative efforts with a range of esteemed organisations, including multiple government entities such as the British Army, NHS, and City Councils, as well as reputable charities like Hull East Riding Breast Friends (HERBF) and Hull 4 Heroes, among many others.
Our core belief lies in the investment and growth of our employees. Upskilling and providing opportunities for all is at the heart of our organisation. We are committed to fostering an environment where everyone has the chance to grow and excel.Working Hours :Monday to Friday, 8.30am - 5.00pm (flexible working environment – discuss with your line manager)Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Ability to work as a Team,Time Management,Adaptable....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.The day to day duties of a dental nurse can span across all areas of the practise and can include:• Reception including answering the phone and greeting patients• Dealing with patient queries• Taking payments• Booking appointments and follow-ups• Sterilising and preparing equipment for dentists• Recording and dealing with patient records• Supporting patients’ well-being and dental experience• Cleaning dental areas including chairs• Managing stock of equipment and supplies• Any other duties to support the dentists and senior team to provide effective patient careTraining:A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning. It typically includes:• Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths• Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions• Delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK• Assessment: Includes an End Point Assessment (EPA) to evaluate competency• Career Path: Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses.Overall, it provides a comprehensive pathway to a rewarding career in dental healthcareTraining Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:We are very proud to offer comprehensive NHS treatments in every one of our practices across the UK. In addition we provide private dental services, so whichever Rodericks practice you attend, you have the option to receive treatments on an NHS (within NHS regulations) or private basis.
We are committed to providing the best possible dentistry. Each member of our team is carefully selected, mentored and supervised to ensure we deliver the service you expect and deserve.Working Hours :Monday to Friday 8:30am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
The broad purpose of a machine tool application engineer is to support new & existing Mazak customers in setting up, optimisation and operation of their CNC machine tool.
Supporting customers across all manufacturing sectors including, aerospace, defence, medical, oil & gas, energy, and high performance automotive.
As part of the role, machine tool application engineers will provide technical support & expertise for all areas of the engineering and manufacturing function.
This begins with presale support involving a comprehensive analysis of machine requirements and includes process definition and development, machine selection and time estimates.
Following the sale of a machine tool, support is provided, from onsite application support through to project management of a completely bespoke machining solution (including machine tool, automation, measurement solutions, CAD/CAM and process training).
In their daily work, a machine tool application engineer will liaise with customers via email, in person and telephone to provide technical support. They will also program, set up and operate various CNC machine tools including lathe, machining centre, 5 axes multitasking and laser technology. Another aspect of the role requires the engineer to deliver Mazatrol program training to new users in the Mazak training academy. They will also interact with various stakeholders, both internal & external suppliers. As a customer facing role, the application engineer works closely with the sales team to provide technical support, machine tool demonstrations and engineering solutions to customer requirements. Typically, reporting to the applications' manager, they should be able to work with minimal supervision.
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN):
Duration is approximately 40–45 months.
Year 1 includes 29–42 weeks off-the-job training to cover practical and theory aspects.
Year 2 would include 1 day per week to complete the EAL Level 3 Diploma in Advanced Manufacturing Engineering - Development Knowledge.
Years 3&4 will be based in company developing skills in preparation for the end point assessment to gain your Machining Technician Level 3 qualification.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment.
Additional training for functional skills in English and Maths will be undertaken if needed.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on the programme.Training Outcome:
Specialisation in a core module.
HNC/Level 4 Apprenticeship recommendations are based upon college feedback and grades, general attitude, application, timekeeping, etc. Foundation Degree or Management Qualifications.
Team Leaders in Machining, SMD and Assembly.
Supervisors in Machining, SMD and Assembly.
Application Engineers.
Production Engineers.
European Engineering and Automated Solutions Engineers.
Quality Inspectors.
Service Engineers.
Employer Description:Yamazaki Mazak UK Ltd is based at the European manufacturing plant in Worcester, which also houses the European Technology Centre (ETC) and gives customers direct access to support from the UK’s largest and most expert team of engineers, with vast experience in machine tool applications for almost every industry sector.
Our European Manufacturing Plant is not just a machine tool assembly plant. We pride ourselves in managing a complete operation. We machine our castings, we make our own spindles, our own turrets, our own tool magazines and our own sheet metal covers.
We’re committed to manufacturing in Europe and have continually invested in new machinery and equipment for the factory since its opening in 1987.Working Hours :Normal working hours will be from between 08:15 to 16:30, Monday to Friday, but can be adjusted starting as early as 07:45.Skills: Communication skills,Organisation skills,Problem solving skills,Number skills,Team working,Demonstrate Practical ability,Hardworking,Self-motivated,Good time management,Work well under pressure....Read more...
The successful candidate will undertake a programme of training to gain full working knowledge in all aspects of Conventional and Addressable Fire Alarms as well as Suppression systems including learning to diagnose faults, program systems, install equipment and cables.
You will assist and support with planned and reactive maintenance
You will use different systems and processes to complete various sizes of systems and protection ensuring that customers buildings, plants and equipment, perform to the required standard to facilitate production targets regarding Safety, Quality, Delivery and Cost within High Value Manufacturing environment.
Through working on a broad range of activities including installation, testing, fault-finding and the on-going planned maintenance of complex systems of various sizes you will develop a blend of skills, knowledge and occupational behaviours across the electrical, electronic, and mechanical system disciplines
You will learn to use and interpret a range of engineering data sources and supporting documentation and gain knowledge of lean manufacturing techniques to improve efficiency & effectiveness
Training:
Enrol in a Level 3 Fire Emergency and Security Systems Technician qualification delivered by Banham Academy alongside fellow Johnson Controls apprentices Engage in block release basis training and receive on-the-job guidance from experienced mentors and engineers
Training Outcome:
Upon completion of this apprenticeship there are many internal opportunities within the company
Many of our previous apprentices have become lead engineers and take control of their own team and projects
Employer Description:Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our mission is to create intelligent buildings, efficient energy solutions, and integrated infrastructure. We welcome individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse range of projects and opportunities.Working Hours :Your normal working hours are 37.5 hours per week Monday to Friday. Inclusive of a lunch break directed by your manager. Hours may vary depending on customer and team requirements, TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative....Read more...
Supply Chain Planner
Are you a highly organised and detail-oriented individual with a passion for supply chain management?
We are looking for a dynamic and proactive Supply Chain Planner / Supply Chain Coordinator to join our procurement team at our head office.
Reporting directly to the Group Supply Chain Manager, you will play a pivotal role in managing inventory, processing orders, and supporting both financial and administrative functions within the supply chain function.
As Supply Chain Planner / Supply Chain Coordinator you will be joining a collaborative, vibrant company environment where your skills and ideas can make a direct impact. You’ll be part of a forward-thinking team that values innovation and continuous improvement.
Ideally Located – Shrewsbury, Telford, Wem, Church Stretton, Newport, Market Drayton
Salary – £35K basic salary + Pension + 40hrs per week Mon to Fri + Employee Assistant Program + Free On-Site Parking
The Role:
Maintain key supplier communication, manage and track orders.
Oversee supplier data, ensuring accuracy in the ERP system.
Provide financial support, including reviewing invoices, processing warranty claims etc.
Assist with inventory management.
Assist with the preparation of purchasing reports.
Efficient demand planning and inventory control.
Ensure timely order processing and tracking.
Maintain accurate supplier and item master data in the ERP system.
Ensure accurate processing of invoices and order confirmations.
Ideally have a minimum 2 years of experience in a similar supply chain/planner role.
Be proficient with ERP and MRP systems.
Strong knowledge of Microsoft Office, especially Excel.
Ability to analyse data, spot trends, and make informed decisions.
Ability to manage changing priorities and environments.
The next Step:
To apply for this Supply Chain Planner / Supply Chain Coordinator role please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832.
JOB REF: 4203RC – Supply Chain Planner....Read more...
As part of the Technology teams, you’ll be working closely with colleagues and stakeholders across the organisation and gaining valuable experience along the way.
As part of this apprenticeship, you will learn:
IT Support – Helping colleagues to solve their technical issues.
Software Development – Learn coding, low-code/no-code solutions.
Cybersecurity – Help protect systems from digital threats.
Data Analysis – Work with data to drive decision-making.
Infrastructure & Networks – Set up and manage IT networks.
Project Management – Support digital change projects.
Business Systems – Work with enterprise applications and solutions.
Although part of the role is working from home, you'll need to travel and work from our Worcester or Birmingham Business Park office 3 days a week.Training:
Working within the Technology teams, you will have the opportunity to study an apprenticeship with TDM - The Development Manager or similar, by attending 1 day a week alongside learning and working with experienced colleagues in the Technology Teams during the remainder of the week, this will take place during your second year.
Functional Skills in English and maths if required.
Training Outcome:This is a fixed term contract but on successful completion of your apprenticeship, you will be able to apply for any related job vacancies within Platform Housing Group. If you gain permanent employment you will continue to be supported in your learning and development. Employer Description:Apprenticeships are great. We believe in their power to inspire & launch amazing careers. A 5yr Apprentice Strategy has exciting opportunities including a variety of routes. Platform own & manage 47,000 homes across the Midlands. We make real positive difference to lives & communities. Working here is more than a job. We are about growth & ambition. We continue to develop our program & grow our own talent. Platform colleagues have a set of values, that’s what we look for in people who join us.Working Hours :Monday - Friday, 9.00am - 5.00pm, with a 30 minute lunch break and with some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Team Manager ROC Group Newton Aycliffe & Surrounding AreasFull Time Position Driver Required (Own vehicle essential) Salary: £37,000 DOE (Projected Salary including Sleep-Ins and On Call responsibilities) About Us: ROC Transitions is a supported accommodation provider regulated by Ofsted, dedicated to working with young people aged 16 to 18. Our focus is on providing comprehensive support, up to 17 hours per day including overnight stays, to empower young individuals in their journey towards education, employment, or training. Our team works closely with residents to develop independent living skills and provide therapeutic assistance to overcome challenges.Role Overview: As a Team Manager, you will play a pivotal role in leading our dedicated team in delivering high-quality support services to young individuals in our community homes. You will manage staff, oversee daily operations, and ensure the well-being and progress of our residents.Ideal Candidate:
Ability to engage positively and proactively with young peopleSense of humour, self-motivation, and a positive natureStrong self-organisation skills and the ability to work independently and within a teamExcellent communication skills, both verbal and writtenCapacity for empathy, sensitivity, and reflectionAbility to assess risks and ensure the safety of residentsProfessional and caring values with consistency and empathyValid driving license and access to own transport essentialWillingness to work flexible hours including weekends, bank holidays, and sleep-in shiftsExperience in childcare or related fields preferableLevel 4 award in Health & Social Care desirable, or willingness to work towards itInterest and ability in adventure activities beneficial
Shift Patterns:
9am - 5pm, 3 days per week (to be confirmed upon start to fit with other team managers' rota)1 x 24-hour shift per week including a sleep-in
Benefits:
Competitive salary dependent on experience and qualificationsPaid DBSWestfield Health Cash Plan & RewardsProfit share schemeRefer a friend bonusRecognition schemeCredit Union Saving SchemePaid Level 4 award upon completion of probationary periodIntensive induction and full trainingHoliday increases based on length of serviceComprehensive learning and development program
Apply now or contact 0330 335 8997 to embark on a rewarding career journey with us.ROC Group Ltd is an equal opportunity employer. We encourage applications from individuals with diverse backgrounds and experiences.ROC Group Ltd reserves the right to close this vacancy early should we receive an overwhelming response. We thank you in advance for your application.....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day-to-day duties of a dental nurse can span across all areas of the practise and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients’ well-being and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning. It typically includes:
Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths.
Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions.
Delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK.
Assessment: Includes an End Point Assessment (EPA) to evaluate competency.
Career Path: Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses.
Overall, it provides a comprehensive pathway to a rewarding career in dental healthcare.Training Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Here at Bridge Street Dental Practice in Morpeth, we share a passion for delivering high quality, ethical dental care whilst providing our patients with the very best experience.
We are proud to support our local community of Morpeth and the surrounding area of Northumberland with NHS and private dental treatment in a comfortable, relaxing environment.
Our patients are our priority and we promise to:
Welcome you into a caring and professional environment
Ensure your visits are as comfortable as possible
Listen to you with respect and respond to your concerns
State clearly any costs associated with the proposed dental treatmentWorking Hours :This is not the exact shifts, but they will fall between these timeframes:
Monday to Thursday 08:45 - 17.00
Friday 08:45 - 16.30.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practise and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the Dentists and senior team to provide effective patient care
Training:A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning.
It typically includes:
Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths
Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions
Delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Assessment: Includes an End Point Assessment (EPA) to evaluate competency
Career Path: Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses
Overall, it provides a comprehensive pathway to a rewarding career in dental healthcare.Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Since 1959, we have been looking after smiles in and around Sunbury-on-Thames. Our practice has grown to be the largest in the area with an incredible range of dental treatments spanning from specialist care to state-of-the-art cosmetic treatments. We have a long-established reputation for serving the local community in a warm, friendly and completely professional environment.
Our primary focus is always your care. We focus on creating a relaxing environment so all our patients feel comfortable when arriving at our practice. We hope that we can combat any nerves you feel, talking through your worries and finding ways together to overcome them. We see many nervous patients return with newly found confidence, receiving the oral care they need to maintain their dental wellbeing.Working Hours :Monday- Friday
8am - 2pm or 2pm - 8pm
Saturday
8am- 1pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Initiative,Non judgemental,Patience....Read more...
Our client is a market leading manufacturer of products and solutions utilised within the construction industry. With plans for multi million pound investment and a new state of the art manufacturing facility, we are seeking an experienced Head of Electrical or Lead Electrical Engineer to drive the business forward, taking manufacturing operations to the next level for production, planning, quality, H & S and overall efficiency.Whats in it for you as Electrical Engineer
Salary upto £68,000 per annum
KPI Driven bonus
Highly competitive holiday allowance
competitive pension and comprehensive employee benefits program
Hours of work Monday to Friday
Ability to develop within a Heavy Indsutrial market leading business
Working towards World Class Manufacturing
Key Responsibilities of Electrical Engineer
The leadership of a small Engineering team of around 10-15 Headcount
People Management, including the motivation and mentoring of your team to effectively problem solve and develop their careers, aligning the right level of leadership to drive the site and manufacturing lines forward
Implementation and management of HSEQ standard and policy
Heavy Industrial Electrical Engineering
To support with the move to a new state of the art manufacturing environment in the local vicinity
To identify opportunities to further automate manufacturing processes
To monitor and execute electrical tasks through spot checks and relay relevant feedback
Essential qualifications for Electrical Engineer
Previous experience within a senior Electrical position, such as EC&I Engineer, Automation Engineer, Electrical Engineer, Head of Electrical Engineering
18th Edition and current BS7671 regs and knowledge of PLCs inverts
Leadership and people management skills and the ability to build, motivate, develop and improve teams.
Working knowledge of IEC 61508/61511
Complex EX14 or working knowledge and prove Atex Responsible person requirements
The position reports to the Site Operations Manager and provides a high level of influence and autonomy within the business, along with opportunities for both personal and career development.
Electrical Maintenance including heavy Industry Plant Knoweldge
Head of Electrical, Electrical Project Engineer, SME Electrical Engineer, Electrical Engineer....Read more...
Our web design agency is a powerhouse of digital creativity, equipped with a talented team of designers developers, and strategists. With years of experience and a passion for innovation, we specialize in crafting visually stunning and user-centric websites that captivate audiences.
Thanks to advancements in neurotechnology in recent years, neurosciences applications in marketing have exploded. This explosion is due to the accessibility of portable EEG headsets, making it possible for market researchers to gain insights into the human brain and human behaviour that were previously impossible. Companies are witnessing double-digit profits after implementing neuromarketing UX design solutions.
Insightecs Int Ltd is seeking an enthusiastic account specialist to join our dynamic team. As an account specialist, you will play a vital role in promoting our products and services to potential customers.
Responsibilities:
Contact potential clients via telephone to introduce our products and services
Deliver scripted sales pitches to persuade customers to make a purchase
Provide accurate information about our products and services to customers
Answer customer questions and address any concerns or complaints
Record customer details, interactions, and transactions in the company database
Achieve sales goals and targets set by the company.
Follow up with customers to ensure satisfaction and secure repeat business
Training:Sales Executive (Level 4) Apprenticeship Standard Qualification:
Functional Skills in maths and English provided (if required)
Achievement of the standard meets the eligibility requirements for Sales Certification at Level 4 with the Institute of Sales Professionals (ISP)
The Apprenticeship College Ltd’s training options:
Head office 2.3 miles away - Thames Exchange, 10 Queen Street Place, London, EC4R 1BE
Delivery method at location to be confirmed
At apprentice’s workplace (national):
Day release: 5.4 miles away
Day release address: 258 Harrow Road, London, London, London, W2 5ES
Training Outcome:
Upon successful completion of the Apprenticeship program, the employee will be promoted to the role of Sales Manager
Employer Description:We are a digital marketing agency based in London.Working Hours :Monday - Friday: 9.00am - 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Patience....Read more...
Role: Senior Production Designer
Location: Dublin
Job Type: Permanent - Full time
Salary: €55,000 DOE, Plus Benefits listed below.
At Elk Recruitment, we are seeking a motivated Senior Production Designerto join our client's expanding team in Dublin. This is an excellent opportunity for an experienced Senior Production Designer to contribute significantly to an innovative and rapidly growing organization.
Are you interested in this role and would like to know more?
Call Gary today at 085 716 4363
What’s on Offer:
Hybrid, 3 days office, 2 days from home (Work from home each Friday)
23 days annual leave
Bank Holiday off
Maternity/ Parenting Leave
Your new role includes:
To assist in the production of tasks as required per Project Contract Document.
Pressed Metal Production Drawings (Fabrication/Assembly Drawings, Installation/Layout Drawings)
To be able to check and use related Architectural, Structural References pertaining to the scope of work assigned.
The preparation of drawings of sheet metal parts and assemblies using AutoCAD & SolidWorks.
Ensure the correctness of his/her work including checking the work of others and verifying that it meets the company production standards.
To report to his/her immediate supervisor of any drawing (architectural/structural/design & production drawing) required or in conflict with any of the information and/or references given.
To supervise and ensure the correctness of all related works (i.e. Design, Production, Assembly & Installation Drawing; Material Forward Load, et. al) required for the completion of the Project.
To ensure that all Required Drawings are done/submitted ON-TIME in line with the company Design Office Standards
To help and assist his/her immediate supervisor in project planning (i.e. scheduling of work to colleagues, scheduling of drawing submittal.
Provide design solutions and material specification & quantities tailored to the company production / outsourcing capabilities.
Identify and request at early stages of design the required information needed to progress design, procurement, manufacture & installation (including outsource manufacturing)
Demonstrate knowledge of manufacturing processes such as tooling limitations as defined by the design office – standards manual.
Ensure all outputs and standards are achieved in line with the company Design Office control procedures.
Participate and contribute to the mobilization of projects and support the Design Manager or Design Lead.
Communicate difficulties experienced in the production design process that will affect the program of work with the Design Manager, Design Lead & Production team.
Be an integral part of the DFPP team / Design Office, support the DFPP team lead/manager as needed, liaison with the factory production and site teams, and create a culture of creativity and innovation to bring new or enhanced products and processes for both in-house use and to market.
Assist and train new DFPP staff, graduates, and interns in our methodologies & systems.
Keep up to date with and implement new technology.
Experience you need:
Must have experience with solidworks , metal and cnc have design for production experience.
SolidWorks (Solidworks Sheet Metal)
AutoCAD
Revu (Beneficial)
Knowledge of nesting software – Trumpf Tru Tops (Beneficial)
Revit (Beneficial)
Problem-solving
Collaboration Skills
Microsoft Outlook
What’s next
Click “Apply Now” to submit your application or contact Gary at 085 716 4363 for more information.
If this role isn’t the perfect match but you're interested in similar opportunities, feel free to get in touch.
INDSEN....Read more...
In this role as Senior PA Apprentice, you will provide a comprehensive personal assistant service to the RCI Team. You will be:
Acting as a central source of communication between the RCI team and other Managers in the Directorate and other Directorates and with agencies/contacts external to the organisation
Providing clerical and other support to the laboratory which will involve booking in patient blood samples on to the laboratory test system
Supporting and deputising for other secretarial and administrative staff as and when required
Ensuring the smooth running of the Manager’s office and the timely prioritisation of all administrative duties
Arranging meetings, produce agenda, take minutes and chase progress on actions
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow
We support you in reaching your full potential, both in your current role and future career
Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role
Employer Description:It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Patience....Read more...
To provide receptionist duties under the direction of the Central Team.
To provide administrative support under the direction of the Central Team.
To contribute to the effective and efficient running of the office.
Assisting the Central Team with all aspects of the development and effective operation of the support functions within the Trust.
Completing administrative routines relating to orders, invoices, and the receipt and distribution of goods and services.
Assist the Health, Safety & Wellbeing Manager as required in the areas of Facility & Property Management and Health & Safety Management.
Training:Each apprentice will have their own dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program. Depending on the apprentice’s needs, the frequency of these sessions may vary. Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.30am - 4.30pm (30 minutes break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Proficient in Microsoft Office....Read more...
As a bar and waiting apprentice, you will be key to creating unforgettable moments for customers, whether you're putting a smile on customers' faces or recommending meals off the menu. You'll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Join us at Farmhouse Inns, where we're big on quality as we are with our portions, which is why our carveries slow-roast our meats for 14-hours, freshly prepare our veg, create fluffy, handmade Yorkies, ruffle-up our perfectly crispy roast potatoes, and bake and hand-decorate our giant cakes in our kitchen every day.
We're all about rewarding our teams hard work, that's why...
You'll receive a competitive salary, pension contribution as well as:
The chance to further your career across our well-known brands - As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career
Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount
Wage Stream - Access your wage before payday for when life happens
Retail discounts - Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more...
Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - So, you can enjoy a weekend away without breaking the bank
Free employee assistance program - Mental Health, well-being, Financial, and Legal support because you matter!
As a bar and waiting apprentice, you will...
Provide customers with a heartfelt and memorable experience each and every time they visit
Know the menu inside out, offering recommendations to customers
Greet, serve food and look after our customers whilst they dine with us
Assist the bar in preparing drinks which meets specs and customer expectations
Making sure front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don't already have GCSE)
A Hospitality Team Member Apprenticeship Qualification once you have completed the 15-month programme
Training:Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2 including Functional Skills in maths and English.
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
Training Outcome:Ongoing training and development. The qualifications and experience gained from this apprenticeship will allow you to apply for further roles within this sector. Employer Description:Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels across England, Wales and Scotland.Working Hours :Minimum of 25 hours per week. Shift work including some bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
The role holder will provide first line support for Amey Contracts, employees and partners and be responsible for maintaining client relationships through a quality standard level of customer service. As a critical point of contact, the role holder represents Amey both internally and externally, therefore the role holder will also be responsible for upholding Amey’s values at all times.
Day to day task management
Management for all customer queries/requests/complaints received in Customer Services from Amey employees, clients and contracts.
Answering high volumes of calls within agreed targets for each contract.
Ensuring excellent levels of customer service and service delivery are maintained and exceeded
Process calls, e-mail, and web requests via Amey’s chosen software.
Job ownership of all processed requests through to completion.
This will include progress chasing and liaison with client and on-site staff
Escalating customer requests / queries / complaints as appropriate
Understanding relevant contract response times and Service Level Agreements in the transacting of customer queries/requests/complaints.
General Customer service activities
General Administration tasks that are required for normal functioning and out of scope projects for Customer Services.
Completion of all shift responsibilities such as: monitoring of web events, e-mail events, and external web applications systems and running of daily/weekly/monthly reports.
Demonstrate confidence in daily responsibilities and system use to existing and new clients.
Proactively following up to see cases through to completion, and making proactive outbound telephone calls
Ensuring high level of attention to detail in all work tasks, i.e., cases, reports, requests
Adhering to Amey company policy and Customers Services processes
Record and report any ‘non-compliance’ issues to a Team Leader/Manager as soon as practicable
To provide regular management information reports as and when required.
Assist in the delivery of targeted Customer Services training to new employees as and when required
Assistance in the creation and analysation of performance/improvement reports, to be sent to the Customer Services Manager at the end of each month.
Scheduling responsive and planned appointments for field-based operatives across the business
Collaborative Working:
Drive and promote the Amey cultures and values from within the team.
Liaising with and directing field-based operatives across the business.
Working within Group Shared Services (GSS) to promote best practice.
Training:A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (15 months including endpoint assessment) All online delivery over teams/zoom [latforms. Topics covered include –
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your roles and responsibilities
Customer experience
Product and service knowledge
Interpersonal skills
Communication
Dealing with customer conflict and challenge
Training Outcome:
Permanent employment after apprenticeship
Employer Description:Amey is a leading provider of full life-cycle engineering, operation and decarbonisation solutions for UK infrastructure. We work in a variety of markets to keep people moving, thriving and support economic growth. For the last 100 years we have transformed the UK’s infrastructure. Join us and be involved in transforming it for the next 100 years.Working Hours :Mon-Fri, 8am -4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
