Support the merchandising team with day-to-day administration across FunBikes, Dualways and Bell Tent Boutique.
Create, update and check product information, specifications, images, prices and listings across relevant systems and sales channels.
Maintain product, competitor and project trackers, ensuring information is accurate, organised and easy to find.
Chase missing product details, images, supplier information and approvals from internal teams and suppliers.
Help prepare products for launch by checking that required information, content and supporting documents are complete.
Support website category, product and promotional updates, following agreed briefs and processes.
Assist with basic reporting, data checks and identifying missing or inconsistent information.
Help keep merchandising files, templates and documentation organised and up to date.
Work closely with warehouse, purchasing, customer service and marketing colleagues to obtain and share accurate product information.
Assist with meeting notes, action trackers and follow-ups for merchandising projects.
Escalate errors, missing details or concerns promptly to the Merchandising Lead.
Follow company procedures, protect confidential information and complete work accurately within agreed timescales.
Training:
Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment.
Diarised visits from dedicated Trainer/Assessor.
Attendance to Loughborough College for an Induction Day. (Induction to take place on the last Wednesday of the month that you are enrolled, 9:30am - 3.00pm. Confirmation of date provided upon enrolment).
Attendance to Loughborough College for Functional Skills (if required).
On-the-job training.
Off-the-job training.
Training Outcome:Following successful completion of the apprenticeship, there may be the opportunity to progress into a permanent Merchandising Administrator role. With experience, the apprentice could develop into a Merchandising Coordinator or wider e-commerce/product support role, taking greater ownership of product data, launches and website content.Employer Description:We are a growing group of exciting outdoor leisure e-commerce brands, including:- FunBikes – The UK’s market leader in quad bikes, dirt bikes, and electric scooters- Dualways – Leading distributors of off-road & road legal vehicles to trade- Bell Tent Boutique – Specialists in luxury camping and outdoor adventureWorking Hours :Monday - Friday, 9.00am - 5:30pm.
Some Saturdays on a rota basis, mostly during peak (Christmas).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
Duties will include, but will not be limited to:
Greeting Customers and providing excellent customer service.
Assisting with bathroom design using computer-aided design (CAD) software.
Learn about bathroom products, brands and design trends.
Preparing quotations and customer orders.
Answering telephone and email enquiries.
Maintaining showroom displays to a high standard.
Booking appointments and supporting the design team.
Processing customer orders and supplier information.
Visting customers homes to carry out site surveys.
Developing product knowledge to confidently advise customers.
Working towards becoming an independent Bathroom Designer.
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Customer Service L2.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominantly work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:On successful completion of the apprenticeship, there is the opportunity to secure a permanent position as a Bathroom Designer & Customer Service Advisor. As experience and product knowledge develop, there will be opportunities to take on greater responsibility, manage customer projects and initial design through to completion and progress into a senior design and sales roles.Employer Description:Utopia Interiors is a premium kitchen, bedroom and bathroom showroom based in Newark.Working Hours :5 days per week, including Saturdays. Working hours are 9am - 5pm Monday – Friday and 9am-4pm on Saturdays.
The successful candidate will receive one fixed weekday off each week in addition to Sunday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
As a multi-skilled maintenance engineering apprentice you will be part of a structured 4-year apprenticeship programme with the long-term goal of joining the engineering team as a fully skilled maintenance engineer.
Being an apprentice at Bostik means that you will develop and hone your Engineering skills in a culture with health and safety at its core!
Role and Responsibilities:
Work to safe engineering procedures and site safety rules
Attend any college courses on time and in full
Have an enthusiastic approach to learn
Complete and maintain a logbook throughout the entirety of your apprenticeship
What you skills will you learn?
How to maintain a variety of industrial machinery in multiple engineering disciplines
Different approaches to fault finding and rectification work.
Work on multi-discipline systems - electro-pneumatic, hydraulic, electrical control systems
Electrical Installations
Mechanical installations
Product transfer system installation (pipe work)
General fabrication - welding, bench fitting etc.
Component manufacture - lathes, milling machines, grinders etc.
Understand and interpret Engineering drawings - Electrical Schematics, Assembly drawings, Component drawings etc.
Training:
Mechatronics Maintenance Technician Level 3
Primarily based in the workplace
Attendance to Loughborough College 1 day per week, term time only
Diarised visits from dedicated Trainer/Assessor
On-the-job training
Off-the-job training
Training Outcome:To join the existing engineering team on site.Employer Description:Bostik is a leading global adhesive specialist in construction, consumer and industrial markets. For more than a century, it has been developing innovative sealing and bonding solutions that are smarter and more adaptive to the forces that shape daily lives. From cradle to grave, from home to office, Bostik’s smart adhesives can be found everywhere.Working Hours :Shift system basis. Early shift: 6am - 2pm (Monday - Thursday) and 6am - midday (Friday). Late shift: 2pm-10pm (Monday - Thursday) and midday - 10pm (Friday). Rotation between shifts, in accordance with the rota notified to you by your manager.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working,Initiative....Read more...
Welcome clients and support the salon team with day-to-day duties
Carry out shampooing, conditioning and basic treatments
Assist stylists with colouring, cutting and styling services
Learn to cut, style and finish hair using a range of techniques
Support client consultations and develop communication skills
Maintain a clean, safe and hygienic working environment
Prepare tools, equipment and workstations for services
Build product knowledge and promote salon services
Develop confidence working with different hair types and client needs
Training:
Work-based training at E’Clips Hair Studio
Day release to college (Fareham College, Southampton College or Eastleigh College)
On-the-job learning through practical salon experience
Off-the-job training at college covering theory and technical skills
Regular support and reviews from a dedicated Professional Trainer
Ongoing assessment through practical work, observations, assignments and portfolio building
End-point assessment to confirm competence and completion
Training Outcome:
Progression to Level 3 Advanced & Creative Hair Professional Apprenticeship
Become a permanent member of the team
Increased responsibilities within the salon as skills develop
Continued professional development within the hairdressing industry
Employer Description:E’Clips Hair Studio is a welcoming and professional salon based in West End, Southampton. The salon is dedicated to delivering high-quality hair services while creating an enjoyable and confidence-boosting experience for every client.
Led by owner and head stylist Tanya, the team brings a wealth of experience across cutting, colouring, styling and specialist techniques. The salon prides itself on creativity, precision and personalised service, ensuring every client receives a tailored result.
With a supportive team environment and a strong focus on development, E’Clips Hair Studio is an ideal place for an apprentice to learn, grow and begin a successful career in hairdressing.Working Hours :Tuesday - Saturday, start times vary between 8.30am - 9.00am, working until 5.00pm.
Early finish on a Saturday at 2.00pm with Sunday and Monday off.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Passion for hair....Read more...
The apprentice technical support role will be based in the technical support team at NetSupport.
NetSupport develops software solutions to lots of different types of customers from large car manufacturers and supermarkets to Schools and even home users.
As part of this service, we need to provide support to our customers that have purchased our solutions.
The technical support team provides this service to new, evaluating, and existing customers.
This is a busy team that provides a support service to our customers via Phone, email and a live chat system.
The Technical Support team consists of around 10 staff based in the UK office and 3 in the US.
The apprentice role includes the below responsibilities :
Ensuring all communications with customers are logged on our support helpdesk system
Responding to customers' questions
Setting up different environments to test customers' issues across multiple platforms Windows, ChromeOS, macOS, iOS and Android (training on each platform will be provided)
Managing and prioritising their own case load
Working with other departments within the company on support items
Optional areas:
Attend trade shows with the sales team to provide support
Perform online product demos and training to new and existing customers
Training:The classroom training for the Digital Support Technician comprises of 3 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.The modules taught are:
Core Support & Security
Digital Support & Communication
Technical Support & Training
Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:A full-time opportunity may be offered after the successful completion of the apprenticeship based on the apprentices performance throughout the 16-months.Employer Description:With 33 years’ development expertise and a 19 million worldwide install base, NetSupport is a leading producer of educational and corporate software solutions. Both industry experts and our customers worldwide consistently say that NetSupport products are the best in their class, so it’s no wonder they have won over 300 awards – and counting! NetSupport’s global headquarters are in Peterborough in the UK. It is here that we focus on developing new and existing software products and supporting our customers. We supply our software through an international network of distributors, together with NetSupport Group companies in the UK, USA, Canada, Germany and Japan. We also operate international sales and support centres in the USA, Canada, Germany and Japan.Working Hours :Monday - Thursday 09:00 - 17:30, Friday - 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Genuine passion for IT,Customer Service experience....Read more...
General Administration:
Assist with day-to-day office administration tasks, including maintaining accurate records and filing systems
Support internal teams with document control, compliance, and general office duties
Handle incoming calls and emails professionally, directing queries as appropriate
Help with the preparation and review of business documentation
Provide general office support
Export & Logistics Administration:
Be involved in import and export logistics operations, ensuring compliance with international trade regulations and documentation
Liaise with various carriers and our drivers
Track and trace shipments to ensure timely delivery and report any issues related to delays or damages
Maintain accurate records of all logistics transactions
Customer Service Administration:
Respond to customer inquiries via phone, email, the company website and in person, providing timely and effective solutions
Process customer orders and monitor their progress through to delivery
Provide regular updates to customers on order and shipment status as required
Support the sales team in managing relationships and resolving complaints
Laboratory Administration:
Booking in customer samples for laboratory analysis
Be a point of contact for lab-related customer queries, distributing calls and responding to general enquiries
Distribute lab reports to customers, ensuring timely and accurate communication
Assist in maintaining accurate records of lab activities, including sample logs, lab scorecard data, and summaries of analyses
Business Support Administration:
Participate in cross-departmental projects and meetings
Support the implementation of business improvement initiatives
Assist with data entry, reporting, and analysis as required
Training:Training will be provided by EMA Training to cover the content required to gain your Business Administration Level 3 qualification which will help start your career and give you an insight into the businesses processes and procedures.
Through a combination of online and in person visits to the workplace, you will be supported by your trainer/mentor to cover the required content for the business administration level 3 apprenticeship programme.
You will be assessed during your end-point assessment through a knowledge test, project presentation and professional discussion. Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme.Employer Description:We are a long-established provider of product solutions and technical expertise to the brewing and broader beverage industry. Our company is built on over a hundred years research into reliable solutions for your bespoke brewing, wine making, cider making and distilling production challenges. Thus, each of our products are formulated and manufactured to perform to the highest standard; ensuring you consistent results each and every time. Specialising in liquor treatments and processing aids, but also boasting all the ingredients, refinements, cleaning materials and manual handling equipment required. Something we ground in the technical expertise, laboratory services and industry know-how you need to get the best possible results throughout the beverage production process; first time, every time.Working Hours :Monday to Friday 9am - 5pm shifts.Skills: Communication skills,IT skills,Problem solving skills....Read more...
