As the Product Technical Trainer, you will be working within one of the best known and admired brands in the world.
Inside IR35 contract - day rate dependent on experience.
You will be based in the Training Academy and play a major role in supporting the training and service content creation and delivery to 17 subsidiaries - the product training that you will be involved in will include home appliances such as TVs, monitors, printers, refrigerators and washing machines, as well as key mobile telecommunications products like smart phones and tablets.
Purpose of the Role:
To support the creation, delivery, and enhancement of technical training for the companies network.
Key objectives
You will help to deliver technical training and support to a pan-European customer service support network.
You will be involved in addressing those training needs which will include technology updates, product knowledge, performance management, and regulatory requirements.
In addition, you will be conducting live and recorded training sessions through various mediums such as web-casts, virtual classrooms, and how-to videos.
Key Competencies & Characteristics
Previous hands-on training or technical support experience.
Technical expertise and familiarity with one of the product groups like mobile phones, TVs, home appliances, or IoT, is preferred.
Excellent communication abilities, including presentations to senior audiences.
Creative content development aptitude.
Proficient in Microsoft Office, SCORM, and xAPI; experience with LMS is a plus.
Fluency in additional European languages is advantageous.
Occasional European and global travel may be required based on business needs.
If this Product Technical Trainer role is of interest, then please apply now.....Read more...
My client, a global leader in the Hygiene market , are looking for a Sales Executive to join their team in Newhaven.
The key purpose for the Sales Executive based in Newhaven is to assist the sales growth of their technical systems for their customers in the North Europe region. Working alongside the Area Sales Manager and Customer Operations Manager you will be supporting the growth of the region. The Sales Support is the first point of contact for all new customers and must be a strong administrator with good project management and communication skills. This role is a great opportunity for someone looking to build a career in international sales.
Role and responsibilities for the Sales Executive based in Newhaven
Grow existing clients business by thoroughly understanding their business strategy and objectives
Managing the distribution and administration of all inbound sales leads
Generating customer quotes, managing pricing, KPI and Key Customer Plans
CRM management (SFDC) champion and internal trainer
Supporting continuous improvement programmes for sales processes
Knowledge/Experience for the Sales Executive based in Newhaven:
B2B sales or customer service
Technical product sales or customer service
Full Microsoft suite
SFDC
Power BI
APPLY NOW for the Sales Executive role based in Newhaven, by sending your CV to Twilliams@redlinegroup.Com or call on 01582 878 821 / 07961158764....Read more...