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Deputy CEO - QSR Germany

Job Title: Deputy CEO – QSR GermanyLocation: Germany (remote/travel-based initially; future office in Munich)Salary: €100.000 - €120.000 + bonus and other benefitsStart: ASAPMy client is building a new quick service restaurant platform in Germany from the ground up and are looking for an experienced Deputy CEO to take full responsibility for operational, administrative, and strategic management.The role will focus on launching and scaling a profitable restaurant network across Thuringia, Saxony, and Bavaria, establishing robust governance and processes, and creating a sustainable, scalable operating model.The ideal candidate brings an international mindset, deep QSR/retail expertise, and a strong track record in multi-site restaurant leadership, new openings, and franchise-driven growth.Key ResponsibilitiesCompany Operations & Network Development Build and implement the operational framework for the German business, aligned with group strategy and franchise standards.Lead market and site selection:Analyse catchment areas, footfall, competition, accessibility, and brand requirements across Thuringia, Saxony, and Bavaria.Prepare investment models for each location (CAPEX, OPEX, ROI, payback) and present business cases to shareholders.Negotiate with landlords, municipalities, and shopping centres and align expansion plans with shareholders and franchisor. Restaurant Construction & Openings Oversee end-to-end restaurant construction and fit-out in Germany, from contractor selection and tenders to budget and timeline control.Ensure full compliance with the brand book, technical specifications, and local regulations.Coordinate permitting with local authorities (building, fire, health, etc.) and ensure sites are fully operational at opening. Property & Facility Management Manage the existing real estate portfolio and technical operations of all restaurants.Ensure reliability and efficiency of engineering systems, equipment, and facilities, including maintenance planning and cost control. People & Operations Leadership Build and develop high-performing restaurant teams (restaurant managers, shift leaders, frontline staff) together with HR and operations.Implement training and certification programmes in line with group and franchisor standards.Design and manage incentive and motivation systems for restaurant teams.Own core operational KPIs: speed of service, food cost, labour cost, cleanliness, guest satisfaction/NPS. Financial Management Develop the company budget and individual restaurant budgets, ensuring alignment with growth and profitability targets.Control P&L, EBITDA, cash flow, food and labour costs, and optimise financial processes to increase profitability and reduce operating expenses.Provide regular financial and operational reporting to shareholders and the wider group. Quality, Compliance & Risk Ensure consistent product, service, and cleanliness standards in line with franchise requirements and local legislation.Prepare restaurants for internal and external audits; address incidents quickly and implement corrective actions.Oversee compliance with hygiene, safety, labour, and leasing regulations in Germany. Strategic & Group Interface Act as the key operational counterpart to the parent group on recruitment, legal, finance, supply chain, and operational topics.Participate in strategic planning sessions, network development discussions, and investment decisions.Represent the company in dealings with authorities, partners, and other external stakeholders in Germany Requirements Higher education in management, economics, hospitality, or a related field.At least 5 years of senior leadership experience in restaurant, QSR, or multi-site retail chains, ideally in a franchise environment.Proven experience in launching and scaling restaurant networks, including site selection, openings, and operational ramp-up.Strong financial acumen with demonstrable P&L ownership and track record in improving profitability.Excellent knowledge of German market conditions and legislation (leases, hygiene regulations, labour law).Fluency in German and English (spoken and written).Strong leadership, communication, and delegation skills, with the ability to operate in a fast-paced, high-growth, and often ambiguous environment.Willingness to travel regularly across Thuringia, Saxony, and Bavaria and to relocate or base yourself in Munich once the office is established. ....Read more...

Apprentice Ceramic Printer and Decorator

At Susan Rose China, we pride ourselves on creating bespoke, hand-finished English bone china. As an apprentice, you won’t just be "watching from the sidelines" - you will be trained in the technical and artistic processes that bring our designs to life. What you’ll learn: Learning the process from preparing films for use, making screens and printing up transfers Kiln Management: Learning the firing process to ensure designs are permanently fused to the glaze Being involved with other decorating processes as required Quality Control: Developing a "keen eye" to ensure every piece meets our high standards Workshop Operations: Maintaining equipment and managing stock for bespoke orders Training:Level 3 Craft Technician Apprenticeship – Ceramics See full standard here https://skillsengland.education.gov.uk/apprenticeships/st0919-v1-1 Craft technicians provide technical support to ensure new or existing items, are made or restored by hand. They are designed, developed, and created in line with company and client requirements. Increasingly, the integration of digital technologies across this sector will support production processes. While still retaining unique craft or skill qualities through hybrid manufactured and hand produced or handmade production. Craft technicians must adhere to the organisation’s confidentiality requirements and understand basic copyrighting and intellectual property arrangements. Working with discretion, taking positive action in response to feedback, being solution focused, and maintaining awareness of the bigger picture. Including budget and broader resource constraints and environmental impacts and ways to reduce these, are essential to a craft technician approach. Core Training: Make products or component parts of products by hand in line with the settings quality standards, confidentiality policies and intellectual property requirements Utilise technology as an enabler to handmake or hand produce items within social, cultural, economic, technological and environmental contexts impacting your chosen specialism Follow agreed plans, designs or brief to aid the successful creation of a specified handmade or hand produced products within time and cost constraints Maintain equipment and the workspace, and store tools in line with the settings standards and health and safety requirements Research and develop sustainable production techniques, processes and the use of recycled and sustainable materials Manage expectations by maintaining regular communication and delivering effective project management, budget tracking, troubleshooting, project delivery and timekeeping Order or recommend materials and tools in line with the settings procurement policies and processes. Following stock management procedures as needed to achieve value for money Record and control materials, items, stock, products and suitably store these to maintain their fitness for use Duty 9 Utilise technology to communicate, market and sell handmade or hand produced items effectively. Provide excellent and inclusive service and relationship management to a diverse range of customers, creative teams, clients and colleagues Package present or handover products in line with the settings standards, procedures an customer, client or colleague requirements Ceramicist Training: Make, service, restore, and or conserve ceramic items for customers, clients public or private collections Manage the planning or design process for hand-made ceramic products Work with customers and clients to understand their requirements Creating technical or other drawings and plans (by hand or digital) for the product as needed Create samples or prototypes to assist in the creation of hand-made ceramic products Training Outcome: Susan Rose China is looking for a dedicated apprentice to join our workshop and learn the specialised art of ceramic printing and decorating. And is considering expanding the team beyond the apprenticeship Employer Description:At Susan Rose China, we pride ourselves on creating bespoke, hand-finished English bone china. As an apprentice, you won’t just be "watching from the sidelines"—you will be trained in the technical and artistic processes that bring our designs to life.Working Hours :Shifts to be confirmed between the hours of 7.30am - 2.30pmSkills: Communication skills,Attention to detail,Team working,Creative,Patience ....Read more...

Technical Trainer - Ready 2 Respond Program (remote)

JOB DESCRIPTION Legend Brands, an industry leader and long-standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration. Legend Brands' Ready 2 Respond program raises facility professionals' awareness of their risks and process gaps in managing water events, so teams can respond and recover faster from water damage. Our on-site assessment delivers a customized solution that includes training teams with key tools and methods to get water intrusions under control quickly - and that limits damage, reduces the risk of mold growth, cuts costs and minimizes downtime. The result is a safer, healthier environment and less chance of negative publicity. The R2R Program's five-step process is the strategic plan that enables facilities to implement proven solutions and manage risks, no matter how unpredictable the situation. Job Summary R2R Program Trainer Responsible for conducting classroom and on-the-job training to groups of facility and custodial personnel covering basics for remediation of Category 1 Water (clean water) intrusion. Responsible for delivering hands-on technical training and support implementation of the Ready 2 Respond (R2R) Program. This includes coordinating, delivering, and improving seminars, schools, and workshops both in person and virtually. The trainer helps customers understand and apply drying best practices, use R2R equipment and tools effectively, and maintain a safe and efficient response capability. Senior R2R Program Trainer Responsible for conducting classroom and on-the-job training to groups of facility and custodial personnel covering basics for remediation of Category 1 Water (clean water) intrusion. Advanced-level training professional who independently delivers and supports high-level R2R training, mentorship, and curriculum development. Performs more complex technical tasks, supports continuous improvement of the training process, and provides leadership and guidance to training team members and cross-functional partners. _________________________________________________________________________ Essential Duties R2R Program Trainer Present in-person and virtual training events for end users, stakeholders, and partners. Organize logistics and preparation for training facilities and materials, such as presentation deck, course materials, and certificates. Travel as needed for offsite or regional training delivery. Collaborate in the development and revision of training materials and presentations. Provide ongoing technical support to customers post-training, as needed. Administer training and distribute certificates according to R2R program requirements. Record and share technical knowledge gathered through trainings, seminars, and field experience. Provide occasional support to the Sales Department through product demonstrations or events. Mentor external or newer trainers as directed. Complete all required documentation and post-event follow-up. Senior R2R Program Trainer Includes all duties of the R2R Program Trainer, plus: Serve as a subject matter expert (SME) in drying systems, equipment uses, and emergency response implementation. Lead complex or high-profile training events, often independently or with minimal oversight. Mentor, coach, and evaluate junior or external trainers to maintain quality and consistency. Lead curriculum revisions or new program development efforts. Set the standard for professional conduct, technical skill, and training excellence across the program. Support cross-departmental initiatives involving training, quality assurance, or performance audits. Provide in-depth technical support and consultation for challenging customer scenarios. Represent the training function at industry events and leadership meetings as needed. Other duties as assigned.______________________________________________________________________________ Education and Experience Bachelor's Degree in Emergency Management, EHS, Facilities Management, Construction Management, Education, Public Health or related area of study required. Employment Standards R2R Program Trainer Demonstrated communication and presentation skills; comfortable leading live demonstrations and explaining technical content. Knowledge of how to structure content for clarity, flow, and engagement, even if not the primary designer. Familiarity with water mitigation practices, equipment types, and drying science. Knowledge of how drying and response procedures vary across sectors (e.g., higher education, healthcare, commercial properties). Skilled in Microsoft Office, virtual meeting platforms, and CRM training/tracking systems. Ability to lead both small and large group training sessions with clarity, confidence, and adaptability. Ability to manage training logistics, timelines and schedules. Ability to pass a pre-employment background check. Valid driver's license and ability to travel regionally/nationally for training events. Senior R2R Program Trainer Expert-level understanding of the R2R Curriculum: Deep knowledge of drying science, restoration processes and how to apply them in real-world training situations. In-depth knowledge of instructional design methodologies, adulting learning theory, and curriculum lifecycle management is a plus. Skilled in building or enhancing modules, incorporating feedback, and aligning materials with program objectives and customer needs. Skilled in evaluating training effectiveness using surveys, assessments, and performance data. Skilled in Microsoft Office, virtual presentation platforms, and logistics/CRM training tools. Ability to demonstrate a strong understanding of how R2R solutions are implemented across verticals such as education, healthcare, commercial real estate, and business organizations. Ability to mentor new trainers, providing professional development, technical direction, and feedback. Ability to navigate tensions or misunderstandings with professionalism - whether in a customer setting, peer environment or a training room. Ability to pass a pre-employment background check. Valid driver's license and willingness to travel regionally/nationally. ___________________________________________________________________________________________ Hiring Range $86K -$105K per year Benefits Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401(k) PLUS a company-sponsored pension, and more! Additional Considerations Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's. All job offers are contingent upon satisfactory pre-employment drug test and background checks.Apply for this ad Online! ....Read more...