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Apprentice Team Administrator

Duties will include (but are not limited to): Deal with routine enquiries in a pleasant and helpful manner, providing information or referring queries appropriately. Support room bookings and maintain up‑to‑date calendars. Assist with organising meetings and events. Carry out clerical duties using Microsoft Office suite and producing documents using Trust templates. Input, monitor and print reports from internal systems, ensuring accuracy. Support the wider administrative team with day‑to‑day tasks. Help maintain a supportive and efficient working environment. Training:Business Administrator Level 3.Training Outcome:Completing a Business Administration Level 3 apprenticeship opens the door to a wide range of career opportunities. Many apprentices go on to secure permanent roles in administration and may specialise in areas such as project management or team leadership. You will also be well placed to continue your development and career progression through higher-level apprenticeships.Employer Description:We provide specialist NHS mental health and learning disability services in South East England. We care for people at home, in hospital and through our community services. Our services are for people of all ages across Sussex. We also provide specialist mental health services for children and young adults in Hampshire. Our services are rated 'good' by the Care Quality Commission and 'outstanding' for caring.Working Hours :Monday - Friday 37.5 hrs per week. This is a permanent post, with the apprenticeship training lasting for 18 months.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working ....Read more...

Business Administration-Level 3 Apprentice

Reception duties, answering calls, transferring calls and where necessary taking messages (full training will be given) Receiving visitors and directing them to the appropriate department Preparing outgoing mail for posting - Collecting the post from each room in the afternoon and putting the same in envelopes ready to be franked and posted or taken to the Document Exchange or Post Office Opening new files and sending client care packs to new clients Chasing up diary entries for the fee earners Scanning and filing post Checking and loading printers and copiers with paper on a daily basis Archiving and retrieving archived files - when necessary Keeping correct record of archived files and deeds - when required Stock take and prepare a list for stationery, print cartridges and consumables required for the office Prepare items for recycling regularly and place them in the recycling container on the premises This list of duties is not exhaustive and you may be asked to carry out other administrative and office duties Training: Business Administration Level 3 Apprenticeship Standard Training will be provided 1 day per week at Oldham College Training Outcome: Paralegal Apprenticeship or Full Time Employment Employer Description:Originally founded as personal injury solicitors, our business has expanded significantly to now cover a wide range of areas. We have over 35 years’ experience as Lawyers and ensure complete client satisfaction. We offer an unbeatable level of service in all aspects of law and can guarantee a dedicated legal expert will assist our clients every step of the way.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Calm under pressure,Willingness to learn,Ability to learn,Hard working,able to prioritise work load,Able to meet deadlines,Well mannered,Good telephone manner,Punctual and reliable,Friendly and outgoing manner,Team worker,Flexible professional attitude,Ability to use own initiative,Able to be confidential,Understand confidentiality,Eager to learn and develop ....Read more...

Apprentice Dental Receptionist - Riverdale Healthcare

As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient's journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients, whether it be in person or over the telephone, establishing the reason for their visit/call and ensuring they are treated in a friendly, courteous and professional manner, always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors' book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information, including on the patient's electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept as full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from the computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings  Training:Provided by Tempdent: Level 2 Customer Service Practitioner Apprenticeship Dental Receptionist specific training Functional Skills (if applicable) Flexible online delivery model Induction and regular progress support  Training Outcome:Possibility of a full-time role after the completion of the apprenticeship and progression within the practice. Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Telephone,Time Management ....Read more...

Multi Channel Marketing Apprentice

Key Responsibilities: Creative Content Creation: Create engaging and original content for blogs, social media and email marketing Contribute creative ideas for campaigns, themes and content series Support visual content creation, including image selection, basic design or briefing creative assets Adapt content to suit different platforms and audiences while maintaining brand tone Support in creating engaging and original print media such as leaflets, flyers, etc. Assist in website content such as blogs, landing pages and products Strategy & Performance Support: Support the Marketing Executive in creating and maintaining marketing strategies Assist in reviewing performance and results to understand what content and campaigns work best Help refine content and campaign approaches based on insights and engagement data Campaign Support: Support the planning and delivery of marketing campaigns from idea through to execution Help coordinate content, assets and schedules across multiple channels Assist with promotional campaigns for products, partnerships and events General Marketing Support: Maintain content calendars and marketing plans Support website content updates where required Work closely with internal teams to support marketing activity Skills & Experience: Essential: Strong creative thinking and a genuine passion for content creation Excellent written communication skills with strong attention to detail Confidence sharing ideas and contributing creatively to campaigns Good organisational skills and ability to manage multiple tasks Desirable: Experience creating content for blogs, social media or email marketing Interest in visual content, basic design or creative tools (e.g. Canva) Basic understanding of digital marketing, social media or SEO Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as: Brand management Content creation, SEO and utilising AI Online and offline marketing, including Google Ads certification You will undertake the ground-breaking Professional Apprenticeships Multi-Channel Marketer Level 3 qualification. Professional Apprenticeships is an Ofsted Outstanding-rated provider and also holds the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. The training is delivered using a hybrid model and can be delivered fully remotely if needed. You will have monthly 1-2-1s with your assigned tutor, along with monthly group sessions, where one topic will be covered in detail, and you will have the opportunity to meet and work with all the other apprentices on the course. The programme is designed to mould you into a high-level, all-rounded digital marketer. You will learn in detail about: Principles of marketing Social media Brand management Creating content Evaluating and reviewing campaigns Paid media (PPC) and much more These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome: A genuinely creative role with real input into content and campaigns Opportunity to work closely with and learn from a Marketing Executive Exposure to strategy, performance review and campaign planning Room to grow, develop and shape the role over time Employer Description:Pro Apprenticeships (Professional Apprenticeships Ltd) is known for the exceptional training and support we deliver to apprentices and businesses across multiple pathways. With particular strength in technical apprenticeships, including software development, data analytics, cybersecurity, and IT support, we also support businesses with marketing, business administration, and leadership development.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...