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Public Relations and Communications Assistant Apprentice

Support the delivery of communications activities that enhance Citizen's reputation among customers, stakeholders, local communities, and local, national and trade media Develop engaging content for an external audience that helps tell the story of our business and brand Learn how to engage with media outlets and key influencers on Use content performance data and insights to inform future communications activity and optimise existing content where appropriate Learn about crisis communication principles and tools, and support the team during communication incidents where appropriate Take part in meetings with the wider business and stakeholders Draft customer case studies and create content for use across customer communications channels Attend apprenticeship training sessions and complete coursework Embrace new learning opportunities and contribute ideas Training:You will learn on the job through coaching and mentoring from in house experts, as well as be trained and guided by a specialist apprenticeship tutor Apprenticeship training will be completed remotely on a monthly basis with the option of more regular sessions if you require themTraining Outcome: PR & Communications Officer/Executive Employer Description:Our vision is working together to create warm, safe homes and deliver the best service to our customers. Built on strong foundations, we're setting a clear direction for the future, focused on achieving even better outcomes together. This new strategy is built around four key priorities: customers, colleagues, partners and homes. Together, they guide how we'll improve lives, strengthen communities and deliver lasting positive change. Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative ....Read more...

Community Health & Engagement Officer

Community Health and Engagement Officer (CHEO) £ 16.47 per hourPermanent, part time to Full time Hours availableMonday to Friday up to 8 Hours per day, flexible start timeWe have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality.As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service.Key ResponsibilitiesService User Engagement Promoting the importance of user lived experience in the company, community and among external stakeholders.Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience. Quality Monitoring & Improvement Attending the monthly contract review meetings with the Integrated Care Board.Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement.Implementing improvements following complaints.Feedback from Service Users through formal mechanisms. Service User Support Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options availableSupporting Service Users to navigate the complaints process.Making information available via signposting to other services – other health professionals, social care, MIND, charities, citizens advice etc. Networking and Communication Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvementsNetworking with local and national disability organisations.Some use of local social media to promote service user engagement.Producing a local newsletter and providing other service users relevant information. What are we looking for? Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting.experience of strategic and project planning and decision making.Experience of managing multiple workstreams with ability to prioritise and organise work effectivelyGood interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management.Good written and verbal communication skills.Good IT skills and ability to contribute to the production of communications material aimed at service users.Understanding and willingness to use social media for service user engagement.Marketing/PR experience would be advantageous.Understanding of research and audit processes advantageous.A UK driving licence is essential. What can we offer you? £ 16.47 per hourPermanent, part time to Full time Hours availableMonday to Friday up to 8 Hours per day, flexible start timeUp to 33 days holiday (including bank holidays)Company Pension SchemeLife Assurance    INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

Executive Support & Projects Assistant Apprentice

As our Executive Support & Projects Assistant Apprentice, you will work closely with the Chief Executive and Executive Team to help ensure that their work is well organised, coordinated and followed through. You will gain a unique insight into the leadership and management of a large and growing group of primary schools. No two days will be the same. You might be organising diaries and meetings, preparing documents, updating project plans, checking that actions have beencompleted, producing reports or helping colleagues to keep important Trust information accurate and up to date. This is more than a traditional administrative role. You will be involved in work that supports the Trust’s strategic priorities and contributes to the education of thousands of children across our schools. Your responsibilities will include: Providing day-to-day administrative and organisational support to the Chief Executive and Executive Team Managing the Chief Executive’s diary and helping to coordinate meetings, school visits and other commitments Supporting the coordination of Executive Team diaries and forward plans Scheduling meetings and appointments and helping to resolve routine diary clashes Preparing agendas, meeting papers, presentations and supporting information Collating documents and information so that senior colleagues are well prepared for meetings Taking notes and recording actions from meetings where required Maintaining project plans, action logs and implementation trackers Monitoring deadlines and project milestones and following up agreed actions Helping to maintain the Trust’s Delivery & Impact Framework, which tracks progress against its key priorities Gathering updates from colleagues and producing progress reports, summaries and RAG-rated information Supporting the use of Trust information systems and databases Checking that reports, records and data are complete, accurate and up to date Producing routine reports and dashboards for the Executive Team Drafting routine correspondence and communications Maintaining electronic filing systems, document libraries and standard templates Helping to organise Executive Team meetings, Trust conferences and other events Responding to routine enquiries and directing them to the appropriate colleague Carrying out research and gathering information to support Trust projects and decision-making Handling confidential and sensitive information professionally Working positively with colleagues across the Trust and its schools You will receive support and guidance throughout the apprenticeship and will have dedicated time to complete your training. The full job description explains that the post combines executive support, project coordination, action tracking, information management and communication.Training:Apprenticeships include dedicated time away from day-to-day duties for specialist training and development. Training provider: Train Together Ltd Training course:Business administrator (level 3) What you’ll learn: The 15-month programme will help you develop the knowledge, skills and professional behaviours needed to work effectively in a wide range of business and administrative roles. Your training will cover areas including: The business environment and how organisations operate Professional development and managing your own performance Effective written and verbal communication Business principles and administrative processes Legislation, regulation and confidentiality Project management Information and communication technology Change management Document production and records management Quality and process improvement Training is delivered through a combination of live online sessions, face-to-face learning and online content. You will also have regular support from the training provider and colleagueswithin the Trust. During the final stage of the apprenticeship, you will prepare for an end-point assessment consisting of a multiple-choice test, a presentation and a professional discussion. Your contracted hours include dedicated time to complete apprenticeship learning, training activities and assessment preparation.Training Outcome:We hope that successful completion of the apprenticeship will lead to a permanent role within Chester Diocesan Academies Trust, subject to organisational requirements and the availability of a suitable vacancy. The knowledge and experience gained could support progression into roles such as: Executive Assistant Business Support Officer Project Support Officer Administration Officer Operations Coordinator Office Manager Governance or education administration roles You may also choose to progress to a higher-level apprenticeship or further study in business, management, leadership or project management.Employer Description:CDAT is a multi academy trust established to support primary schools. There are presently 33 schools within the trust. The services provided to schools include legal, human resources, estates, health and safety, and data protection. We also have a school improvement team and a finance team.Working Hours :Monday to Friday, typically 8.30am to 3.30pm, with a 30-minute lunch break. Weekly hours include dedicated time for apprenticeship study and development.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Discretion,Ability to manage competing pr,Professionalism ....Read more...

Marketing Apprentice for Worksop Together’s Pride in Place funding programme

Providing regular updates via different media channels Reporting to all stakeholders on key project delivery Developing Worksop Together’s brand Creating and updating content in line with branding requirements and project progress Developing on the job marketing expertise Enhancing the output of Worksop Together Undertaking all creative design work Campaign planning and delivery Monitoring performance of comms output and engagement Providing regular updates and guidance to Board Work with all Board members and their organisations to develop expert marketing and communications expertise Training:The trainee / apprentice will enrol and attend NTU’s Digital Marketer (Integrated) Degree Apprenticeship BA (Hons). Full details of the course can be found on NTU's Website. Modules include: Applied Marketing Introduction to Management and Organisational Behaviour Business Analytics Digital Marketing Techniques Personal and Professional Development 1 Understanding Buyers and the Customer Journey Web Analytics and Social Media Monitoring Research for Digital Marketing Planning Digital Campaigns Personal and Professional Development 2 Marketing and Digital Strategy Digital Optimisation Mastering Digital Channels Work-Based Research Project Personal and Professional Development 3 Training Outcome:A career in marketing and media across any discipline. A marketing degree will enable you to progress into a variety of different pathway including marketing specialism, brand manager, content creator and strategist, PR and account management, product marketing.Employer Description:Worksop Together’s Board has a bold vision: It is a vision built on collaboration and shaped by the voices of local residents, businesses, and partners. Through the Pride in Place programme, we will deliver improvements that matter most to our community: safer streets, revitalised public spaces, vibrant town centres, opportunities for young people, and stronger neighbourhoods. Our approach is ambitious yet grounded in reality. It combines investment in infrastructure with social and economic initiatives that empower people, strengthen communities, and create lasting change. Health and wellbeing, sustainability, and inclusion will underpin everything we do. Together, we will unlock Worksop’s potential, celebrate its heritage, and build a future that is greener, fairer, and full of opportunity.   Worksop Together are the neighbourhood board delivering the strategic priorities for the 10 year funding for Pride in Place in Worksop.  Though Bassetlaw Community and Voluntary Service (BCVS) will be the host organisation and employer, the candidate will be working for the Worksop Together Board to share the bold vision, events and projects of Worksop Together with all key stakeholders and community. They will work closely with the Pride in Place Programme Officer and Board members.Working Hours :30 hours a week - 3 years in line with the Degree Apprenticeship Course.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...