Handling emergency and non-emergency calls. You will have to be able to remain calm whilst taking control of a call and getting as much information as possible by asking the right questions and recording that information, so it is relayed to the officers responding
Crime Recording - using our systems to take reports of crime and making sure everything is recorded according to guidelines
Working with partner agencies to record other incidents in which the police play a role
Signposting members of the public to more appropriate agencies when it is not a matter dealt with by the police
Dealing with requests/queries via online platforms
Managing the despatch of resources and prioritising incidents in line with threat, risk, harm and vulnerability, ensuring that public and officer safety is maintained at all times
Making sure police officers and other resources have all the necessary information to deal with the incidents they have been deployed to
Represent the police control Room at various external events such as Reading, Oxford, MK Dons and Wycombe Football matches. Also, to perform your controller duties around other large-scale events such as Reading Festival, Ascot Racecourse, Henley Royal Regatta and other ad hoc events. (subject to extra training, ability and willingness to travel)
Training:The apprenticeship takes approximately 18-months to achieve. Once complete, you will receive a level 3 apprenticeship in Emergency Service Contact Handling.
During the apprenticeship, you will receive structured on and off-the-job development, which will include classroom training and personalised tutoring, to develop your competence in responding to emergency and non-emergency calls.
The on and off the job development includes the use of communication systems and software, communication skills, risk assessment and decision making, and technical knowledge and understanding of incidents relevant to policing.
The development is predominately delivered in blocks of learning. The first 5 weeks of training will most likely be based at Kidlington (HQ North or South). After this it will be at the location you apply for.Training Outcome:Progression opportunities include:
Those within the department and control room, such as becoming a supervisor or/and/or operational manager
Becoming a police officer
Applying for internal roles within Thames Valley Police
Employer Description:Preventing and thoroughly investigating crime, supporting victims and bringing offenders to justice. This commitment can’t be achieved by any one person alone; it relies upon a team of over 8,000 staff, officers and volunteers, working alongside partner agencies and the public.
Together, we aim to build stronger, more resilient communities, providing a modern police force which meets the needs of the public we serve.
Exciting challenges lie ahead – new digital technologies and ways of working are transforming the way we protect our communities. To ensure we deliver a high-quality service, we require the very best talent to be a part of the TVP family.
This is your opportunity to take on a role with pride and confidence, inspiring change in our communities.
It’s a unique and rewarding career. A career worth living.Working Hours :6 on 4 off.
2 earlies, ranging from 07:00 to 17:00.
2 lates, ranging from 10:00 to 02:00 (Sunday - Thursday) or 03:00 (Friday & Saturday).
2 nights, ranging from 21:00 to 07:00.
Exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Non judgemental,Patience....Read more...
Delivery of enforcement projects, to ensure Trading Standards enforcement priorities are met
Support investigations and enforcement activities, including carrying out PACE interviews, preparing notes, witness and officer statements, prosecution reports and giving evidence in court
Working collaboratively with other enforcement agencies (eg Police, HMRC, Border Force, DWP) district councils and other partner agencies, and attending external partnership meetings where relevant
Carry out visits to businesses to ensure compliance with legislation, in particular relating to illegal tobacco and vapes, providing advice and guidance
Responsible for liaising with members of the public and complainants to gather intelligence and provide updates on progress made with enquiries and complaints
Training:
Study for Level 6 Trading Standards Professional Apprenticeship
29 Months Duration
Tutor Led, Interactive, Online Workshops
Training Outcome:Apprentices who pass the Level 6 Trading Standards Professional apprenticeship will be recognised as Chartered Trading Standards Practitioners by the Chartered Trading Standards InstituteEmployer Description:Trading Standards is responsible for supporting legitimate business activity by providing advice and support, preventing fraudulent and unfair practices and maintaining far and safe trading environments, helping to create a level playing field. We seek to protect West Yorkshire residents (particularly the more vulnerable members of the community) by targeting prolific offenders creating the most risk and causing the most harm to consumers. We adopt an intelligence led approach to enforcing a wide range of Trading Standards legislation including fair trading, underage sales, food, feed and product safety, to name just a few.Working Hours :Flexible/hybrid working with a good work-life balance. Days and shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Team working,Prioritise Workload,Full UK Driving License,Access to Vehicle....Read more...
Senior Residential Childcare Officer – Days and Sleep-insMinimum level 3 in Children’s Residential Care is requiredDriver’s with their own car is desirable but not essentialGateshead£14.60 per hour37.5 hours per week and alternate weekends, 1 sleep in per weekRota’s are published 4 weeks in advanceSenior Residential Childcare WorkerWe're looking for a passionate, reliable and values-driven Senior to join our Team in and around Gateshead. You'll lead shifts, safeguard young people and inspire both children and colleagues every day.What’s on Offer?
Paid mandatory and ongoing career development trainingFree on-site parkingAll drinks/hot drinks includedEvening meals includedAdditional payments on Christmas Day, Boxing Day and New Years DayGenuine progression opportunitiesChances to spin our WOW-Wheel!Flexibility around family commitmentsRefer-a-friend bonus!Loyalty bonuses.Exceptional support from a company genuinely focused on changing people’s lives
What You'll Do
Lead and coordinate shift staff, acting as first point of contact for concerns and decisionsSafeguard children in line with the Children Act 1989 & 2004 — responding to disclosures, managing risks and liaising with social workers, police and other professionalsProvide warm, consistent day-to-day care that supports emotional, behavioural and developmental needsMentor staff and guide new starters through challenging situationsAttend reviews, planning meetings and contribute to professional discussionsHelp create a safe, nurturing environment where children can thrive
What We're Looking For
Strong leadership, decision-making and communication skillsSolid safeguarding knowledge and experience in residential childcareUnderstanding of trauma, child development and relevant legislationA calm, resilient and solution-focused approach under pressureA genuine team player with warmth, integrity and enthusiasmSomeone who sees residential care as a vocation, not just a job
Our Senior Residential Childcare Officer's aid with all aspects of care inclusive of social, recreational, physical, and psychological needs of the service user. You will be required to enable Service Users to lead fulfilling lives based upon their personal support needs. You will work to high standards set internally and externally. doing all you can to make sure that the children we support.Apply now if you want to make a difference as a Senior Residential Childcare Officer.....Read more...
This apprenticeship is funded by the Government in order to provide increased resources to address the public health threat of illegal tobacco and vapes. Candidates will undertake a recognised course of study to become a fully qualified trading standards professional. In addition to tobacco and vapes enforcement candidates will also have an opportunity to experience all aspects of Trading Standards work including Unfair Trading, Doorstep Crime, Under-age Sales, Metrology, Product Safety (including explosives licensing), Consumer advice and scams awareness. Your responsibilities will include:
Undertaking samples and test purchases of goods
Inspecting goods and premises to ensure compliance with legal requirements
Providing advice and guidance to businesses and consumers
Investigating complaints
Responding to door step crime incidents
Seizure of illegal goods such as counterfeit toys or illegal tobacco and vapes
Underage sales
Raising awareness of scams
Preparing cases for court
Working with internal and external partners such as Environmental Health, Licensing. Police, HMRC.
Training:The apprenticeship will be through a combination of formal tutored sessions via Microsoft Teams and on the job training supported by Halton’s experienced Trading Standards Team.Training Outcome:As you approach the end of your apprenticeship, you will receive guidance and support from our dedicated Apprenticeship Officer in applying for opportunities within Halton Borough Council. We are eager to ensure that any apprentice that joins us as an apprentice, is given every chance to secure permanent, long-term employment with us.Employer Description:Halton Borough Council is the local authority responsible for the borough of Halton, a unitary authority in Cheshire, England. All our colleagues at Halton have made a positive commitment to delivering great outcomes for our communities. Whoever joins us will share that passion for outstanding service, and strongly align with the values which define our workplace culture; Working Together – building fantastic relationships with colleagues and customers. Continuous Improvement – Keeping great service delivery at the heart of everything we do. Personal Growth – Learning, growing and developing ourselves. Accountability – doing what we say we are going to do. Inspiring Leadership – positive roles models and leading by example.Working Hours :Monday - Friday
Flexible hoursSkills: Consumer protection interest,Commitment to study....Read more...