About the Role - As a Pharmacy Services Assistant Apprentice, you will:
Support the dispensing and supply of medicines
Offer excellent customer service and health advice
Work alongside experienced pharmacists and healthcare professionals
Maintain stock and ensure pharmacy hygiene standards
Learn about over-the-counter medications and pharmacy procedures
Full training will be provided; no prior experience is required!Training:Apprentices attend live virtual classes and interactive workshops via video conferencing platforms, led by experienced pharmacy assessor.
Learning is aligned with your daily tasks in the pharmacy. You’ll apply new knowledge directly in your role, with support from both your employer and tutor.
Your tutor will conduct monthly check-ins with you and your line manager to ensure you're on track and developing the required skills and behaviours.
You’ll complete short assignments and build a portfolio of evidence to demonstrate your knowledge, skills, and behaviours throughout the apprenticeship.Training Outcome:Full-Time Employment - Many apprentices are offered permanent roles upon completing their apprenticeship. Possible job titles include:
Pharmacy Assistant
Dispensary Assistant
Counter Assistant (OTC)
Level 3 Pharmacy Technician Apprenticeship - Progression to the Level 3 Pharmacy Technician (Integrated) Apprenticeship is a natural next step. This leads to:
Registration with the General Pharmaceutical Council (GPhC) as a Registered Pharmacy Technician
Greater responsibility in clinical services, dispensing, and managing medicines
Specialist Roles in Healthcare or Retail - Depending on your interests, you could move into:
Medicines Counter Services
Health & Wellbeing Advisor roles
NHS or hospital pharmacy support roles
Further Education & Training - You may choose to study further qualifications such as:
NVQs or diplomas in health and social care
Customer service or team leadership qualifications
Clinical training to specialise in areas such as vaccinations or diabetes care support
Employer Description:Wrens Nest Pharmacy is at the heart of the Dudley community, committed to providing friendly, efficient, and high-quality pharmaceutical care. We pride ourselves on excellent service, expert knowledge, and supporting our local residents with their health needs.Working Hours :Monday to Friday: 9:00 AM - 6:00 PM.
Saturday: 9:00 AM - 1:00 PM.
Sunday: Closed
Apprenticeship working hours will typically fall within these times.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Applications are invited from Community Pharmacists seeking a change of lifestyle and an opportunity on the beautiful Island of Guernsey, in the Channel Islands.This role comes with the option of either a £10,000 relocation payment OR provision of local accommodation for six months to allow you time to source your own ongoing accommodation. This employer has four sites; three are annexed to GP Surgeries and one retail store. You will work between the retail store Pharmacy and providing day-relief for the solo Pharmacists leading a small team of one Pharmacy Tech and two or three Dispensers at the GP Surgery sites.There is also the opportunity to develop into a Manager role Hours are predominantly weekdays with several Saturdays per month (and a weekday off in lieu). There is no on-call commitment.The island of Guernsey is the second largest of the Channel Islands with a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbour town in St. Peter's Port, the island's capital.Established in 1999 this organisation provides excellent Pharmacy Services, supported by modern equipment and Pharmacists and other Healthcare Professionals recruited to a very high standard.Person requirements:Qualified GPhC-registered Pharmacist.Ideally one year UK-based Community experience but there is also the opportunity for UK-trained, newly-qualified Pharmacists seeking to start their career in a Community Pharmacy setting.UK or Irish citizen or Independent and non-time limited right to work in the UK is required for this post, not requiring employer sponsorship. An excellent standard of written and spoken English The benefits of working with this employer include:- A higher-than-UK salary.- A relocation payment of £10,000 OR provision of six months initial accommodation.- Provision of a Guernsey Housing permit allowing you the freedom to live and work in Guernsey up to the point of permanent residency.- A supportive Management team, with the ability to work autonomously in your own branch.General benefits of working in Guernsey include;- A flat rate 20% income tax.- No Council tax or VAT. No Capital Gains Tax or Inheritance Tax. - At just three miles wide and six miles long, you are never far from the many beautiful beaches. - A continental lifestyle, where the people are friendly, and crime is very low.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Fortuna Healthcare was originally established in 1995 as an independent family-run distributor of medical products and chemist sundry lines to the UK independent pharmacy market. It is now the wholesale arm of Fortuna Group (London) Ltd, a successful healthcare services company based in Enfield, London.
The company has an exciting new opportunity to work in a product related supervisory role in which the successful applicant would form part of a very friendly and highly ambitious team within a fast moving and dynamic small business environment. A competitive salary together with a generous benefits package is available to the successful applicant.
JOB SPECIFICATION:Job Title: PRODUCT DEVELOPMENT LEADReporting to: SALES & MARKETING MANAGERLocation: FORTUNA HEALTHCARE: UNITS 3-4 CROWN ROAD, NORTHGATE BUSINESS CENTRE, ENFIELD, LONDON EN1 1TGStart Date: May 2026Hours: 8.30am – 5.30pm > MONDAY – FRIDAY **Part-time role to be consideredSalary: Basic Salary £40K / Annual Bonus / Benefits Package This is a key role within the company’s Sales & Marketing Department and is integral to the strategic activities of the business as a whole. The successful applicant would work closely with the company’s Sales & Marketing Manager to focus on the following key areas of responsibility:JOB DESCRIPTION:Sourcing and Development of New Products:
Liaison with the Sales & Marketing Manager for the sourcing and introduction of new products (Fortuna & non-Fortuna brands) from the UK and international suppliersMarket research including use of the internet and regular visits to pharmaciesTrade Exhibitions – UK and international
Product Marketing:
Management of new and existing pharmacy retail packaged productsCompile market data for potential new productsCommercial analysis: cost, profit, MOQ, investmentProduct assessment: quality, aesthetics, feedbackDevelopment process of the packaging artworkSupport with the launch process of new productsOngoing analysis and market comparison of competing brands + promotions.Working alongside colleagues to ensure the relevant product information processes are kept up-to date including SkooCloud, C & D and EPOS barcode dataWorking alongside colleagues to ensure support for the salesforce with regard to the sales tools required which would include presenter booklets and brochures
Product Training:
Supporting the salesforce with any relevant product training especially around the introduction of new products
Analysis of Potential Suppliers for Assessment Purposes:
Virtual manufacturer and factory visits both in the UK and internationalFinancial stabilityEthical / legal standardsEfficiency and expertise
Refresh of existing lines:
Regular review of existing ranges with a view to improve marketability through pricing and packaging refreshes.
Review of discontinued and obsolete lines:
Regular review of discontinued and obsolete lines with a view to clearing all slow-moving products through stock clearance houses
Product OEM Branding:
Enabling new customers to create their own bespoke brand, design, and packaging solutions
Regulatory Compliance:
Understanding of regulatory procedures to ensure full statutory CE/UKCA compliance for new and existing productsLiaison with company consultant for the maintenance of product technical filesCollaborating with our worldwide suppliers obtaining documentation for technical filesSupport in the maintenance of a Quality Management System
Trademark Support:
Support with the company’s various trademark registrations both at UK level as well as internationally
Applicants for the position should be self-motivated, able to think strategically and identify ways of adapting to an evolving pharmacy sector landscape; they should also be able to command trust and possess excellent interpersonal skills. The successful candidate will operate within a progressive working environment with excellent future prospects.JOB SKILLS SET:
Applicants should have experience of managing the buying function internationallyApplicants should be articulate and possess excellent interpersonal and analytical skills for dealing with customers/suppliers/colleaguesExcellent administration and IT skills are required for the role
If you feel that you would be successful in this role then please e-mail your CV, together with a covering letter with details of your current and expected package to the link provided.DISABILITY CONFIDENT: Please note that Fortuna Healthcare is committed to the employment, retention and development of employees with disabilities of any kind. Applications from all individuals are welcome.DIVERSITY COMMITMENT: As part of our company’s ongoing efforts to reflect our diverse customer base we at Fortuna Healthcare are actively seeking to hire candidates from all backgrounds.....Read more...
Expert Customer Support and Escalation Management: Act as a professional advocate for customer service, handling complex or technical requests, complaints, and queries, and serving as an escalation point for ongoing problems
Knowledge Sharing and Team Support: Utilise deep understanding of the organisation’s products and services to share knowledge and support the wider team, fostering a culture of continuous learning and improvement
Data Analysis and Digital Proficiency: Gather and analyse customer data to drive service improvements, effectively using organisational and generic IT systems, and staying aware of emerging digital technologies
Training:
Customer Service Specialist Level 3
The apprentice will do their training at Unit 1 Nottingham South and Wilford Industrial Estate, NG117EP - training schedule has yet to be agreed. Details will be made available at a later date
Functional Skills in English and maths if required
Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an individual member at professional level. Should you choose to progress on a customer service career path, you may be eligible for further professional membership including management
Training Outcome:Customer Services Manager.Employer Description:Join our fast-paced and growing online pharmacy, where you'll gain hands-on experience in warehouse operations, stock management, and order fulfillment. This is a fantastic opportunity to earn while you learn, develop valuable skills, and kickstart a career in logistics and supply chain. If you're hardworking, eager to grow, and looking for a supportive team, apply now and be part of our success story!Working Hours :Monday to Friday, between 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
DENTAL ASSOCIATE OPPORTUNITES - AYRAre you looking for a new role as a Dental Associate in the Ayr, Ayrshire area? We have a number of opportunities available.. ROLE 1:Due to a retirement we are now recruiting for an Associate Dentist to join our experienced team in Ayr. You will take over an existing list of NHS patients which has been very well maintained.We are open to considering dentists on a full or part time basis. Practice information:This is a large, friendly practice where we have 6 surgeries and an excellent team. This practice has been serving the Ayr community for over 50 years in a friendly and relaxed environment. You will work with state of the art digital equipment and have access to a large staff room with garden. Location information:Located just 35 minutes drive from the southside of Glasgow, with a town centre location and easy parking. Ayr is a charming seaside town, it is easy to reach by car or public transport and the beach is just a few minutes away for a lunchtime walk. Its proximity to amenities such as eateries, pharmacy, post offices and shops puts this clinic in a very convenient location.Who are we looking for?•Someone with the ambition to drive the expansion of the practice and provide a high level of clinical care•Experience in General & Private dentistry•The ability to work well in a team set up•A passion for continuous professional development is essential•Experience with Software of Excellence (SOE) practice software is preferable•GDC registration is essentialROLE 2:Due to the upcoming retirement of a long-standing dentist, we are recruiting a new Associate to join our team in the lovely seaside resort town of Ayr, South Ayrshire. A very well maintained patient list will be available to transfer to you, full details can be discussed upon application.We are open to considering a dentist on a full or part time basis. Practice information:This modern, fully equipped 4 surgery practice offers NHS, private and cosmetic treatments including full smile makeovers, teeth whitening, hygiene treatment. This practice has a very experienced manager alongside a very supportive team. Our regional Clinical Advisor is based out of this practice.Location information:The practice can be reached in 45 minutes (driving) from central Glasgow, or 55 minutes by a direct train link.Who are we looking for?•Experience in General & Private dentistry•The ability to work well in a team set up•A passion for continuous professional development is essential•Experience with Software of Excellence (SOE) practice software is preferable•GDC registration is essential, and eligible for an NHS list numberROLE 3:We are recruiting a part-time Associate Dentist to join our large team in the lovely seaside town of Saltcoats, North Ayrshire. We have three days surgery space becoming available: Monday/Thursday/Friday.Practice information:This modern, fully equipped 6 surgery practice offers NHS, private and cosmetic treatments including teeth whitening, hygiene treatment and SureSmile and is a well-led practice with a very supportive team including a clinical lead on site.Location information:Located on the high street you will find free parking nearby. Its proximity to amenities such as eateries, pharmacy, post offices and shops makes this clinic a very convenient location. 45 minutes easy drive from Glasgow. Who are we looking for?•A strong team player who is seeking to provide a high level of clinical care to the patients•Experience in General dentistry•A passion for continuous professional development is essential•Experience with Software of Excellence (SOE) practice software is preferable•GDC registration is essential and eligible for an NHS list numberThis group welcomes applications from overseas dentists. Visa sponsorship is available and will be discussed in detail with successful applicants to support each candidate’s specific requirements. You must hold GDC registration and be eligible for an NHS list number.....Read more...
Job Responsibilities:
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
Deal with all general enquiries, explain procedures and make new and follow-up appointments
Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
Explain practice arrangements and formal requirements to new patients and ensure procedures are completed
Receive and make telephone calls as required
Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery with particular reference to GP triage
Action repeat prescription requests and ensure that they are ready for collection by the patient/transferred via EPS to nominated pharmacy within 48 hours. Note: The responsibility for dealing with acute prescription requests rests with the practice dispenser or duty doctor
Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork
Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same
Enter patient information on to the computer as required
Ensure that all new patients are registered onto the computer system promptly and accurately and any change of address dealt with appropriately
Undertake any other additional duties appropriate to the post as requested by the Partners or the Assistant Practice Manager
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
Training Outcome:
We will train you to have excellent customer service skills, be confident in all aspects of administrator/secretary work
The aim is that our apprentices become highly employable within the sector, that they have confidence in their own skills and that we support them to stay within the team or find a suitable role in a different healthcare setting, as appropriate
Employer Description:We are a small GP surgery based in Derby city. Our systems are very digitalised, and we offer telephone, virtual and face to face appointments to our patients, allowing us to provide prompt medical care. Our Reception and Admin teams are small, but hard working and supportive. We have two GP Partners and a Clinical team.Working Hours :Monday - Friday, 7.30am - 3.00pm or 11.00am - 6.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Non judgemental....Read more...
We envisage that this role will be predominantly based in our Care Navigator Team. The first 6 months will focus on learning the Care Navigator role, and once fully competent in this role, the postholder will begin learning other administrative skills.
To provide an excellent service to patients telephoning the Care Navigator Team or face-to-face at the reception desk.
All encounters should be handled in a caring and efficient manner, ensuring customer queries are resolved and care navigation patients where possible, to appropriate services.
This position has direct contact with our clinical team with an emphasis on clear, concise, and accurate communication.
The post-holder is expected to comply with the employment policies and procedures, with due regard to clinical and information governance policies and procedures, and any other policies and procedures necessary for the safe and effective discharge of the duties contained within this document.
This job description is subject to a flexibility clause and may change according to business requirements.
Duties will include:
Effectively handle all queries that come into the Care Navigation team by telephone or face-to-face at the front desk
Book, cancel, or rearrange any appointments on our clinical system and on the Primary Care Network System
Signposting to other healthcare services such as Pharmacy, A&E, Minor Injuries, sexual health clinic, and out of hours
Ensuring information on the patient record is accurate and up to date, and reporting any inaccuracies to your line manager
Opening and locking the practice premises alongside your colleague
Ensuring the reception area is clean and tidy, and that leaflets and specimen pots are stocked up
Taking payment for private documents and providing receipts
Process task requests from clinicians on the clinical system
Process requests from external providers and effectively relay information to patients in a timely manner
Liaise with GPs and other practice staff via the clinical system, telephone, and face-to-face
Inform patients of test results and follow-up appointments
Admin duties - scanning, recalls, tasks, online consultations, prescriptions, registrations, out of hours report processing, coding diagnosis/procedures/results on clinical system, copying medical records, processing practice emails, medical report processing, daily post, and other ad hoc admin as needed
Attend and positively contribute to team meetings
Fully comply with all company Health and Safety requirements
Support a service where we want patients to feel that they are being treated fairly, with respect and compassion
Obtain and supply documents as requested by the patient, GP, or Manager in a timely manner when required
Must maintain high levels of confidentiality
Training:
1 College day per month
All work uploaded to online portal
Assessor to visit workplace every 6 weeks
Training Outcome:
Opportunity to develop expertise and grow in your role within the NHS sector
Support towards the completion of NVQ Level 3 where applicable
Opportunities to progress into a permanent administrative or care navigator role within the GP practice
Employer Description:Drs Belderson, Bastow, Davies, Zichierri & Forbes operate from Robin Lane Health & Wellbeing Centre, a well‑established GP practice providing primary care services to the local community.
The practice is committed to delivering high‑quality, patient‑centred care in a respectful, inclusive and supportive environment. Working closely with the wider Primary Care Network, the team focuses on improving access to services while supporting patients to navigate the healthcare system effectively.
Robin Lane Health & Wellbeing Centre is supported by a dedicated multidisciplinary team, including clinicians, care navigators and administrative staff, who work collaboratively to ensure safe, efficient and compassionate care. The practice values staff development and offers a supportive setting for apprentices to learn, grow and build a career in healthcare administration.Working Hours :Monday - Friday, 9.00am - 5.00pm, 8.00am - 4.00pm or 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good spelling and Grammar....Read more...
