Medical Receptionist Hours: Part-time or Full-time, Flexibility required (8:00 AM to 6:00 PM, Monday to Friday) Contract: Permanent and Locum options available
Job Summary
We are seeking a reliable, motivated Receptionist to join our friendly and dynamic team at our busy surgery. The ideal candidate will have excellent telephone and face-to-face communication skills, along with a passion for providing outstanding service to our patients. This is a diverse role, where no two days are the same, so we’re looking for someone who thrives in a fast-paced environment and enjoys interacting with people. We offer full training for this role, and while prior experience in a similar role is advantageous, it is not essential. Flexibility in working hours is key, and we are open to both part-time and full-time applicants.
Main Duties & Responsibilities
Patient Interaction: Answer telephone calls, face-to-face enquiries, and online queries. Assess patient needs and guide them to the appropriate services.
Appointment Scheduling: Use the EMIS clinical system to schedule appointments, manage queries, and maintain accurate appointment records. Full training on the EMIS system will be provided.
Administrative Support: Assist with general administrative tasks, including processing patient information, distributing messages, and providing support to the clinical team.
Team Collaboration: Act as the central point of contact for patients and work closely with both the clinical and administrative teams to ensure efficient service delivery.
General Reception Duties: Greet patients, assist with inquiries, and support the smooth running of the practice with various administrative tasks.
About Us
Our surgery is a growing GP practice serving over 10,000 patients. We pride ourselves on providing high-quality, personalized care with a strong emphasis on illness prevention and supporting patients towards self-reliance. Our multidisciplinary team of GPs, Nurse Practitioners, Nurses, and Health Care Assistants work together to deliver the best possible care to our patients.
Key Skills & Experience Essential:
Experience of working with the general public.
Excellent communication skills (both written and verbal).
Strong IT skills (email, Word, etc.).
Good time management and organizational skills.
Ability to work independently and as part of a team.
Flexibility to work across a range of hours.
Desirable:
Experience in a GP practice or primary care setting.
Administrative experience in a healthcare environment.
Personal Qualities
Polite, confident, and approachable.
Flexible and cooperative with a strong work ethic.
Motivated, proactive, and positive.
Sensitive and empathetic, especially in challenging situations.
Able to manage multiple tasks and work well under pressure.
Other Requirements
Enhanced Disclosure and Barring Service (DBS) check required.
Must be educated to GCSE level or equivalent.
....Read more...
Medical Receptionist Hours: Part-time or Full-time | Flexibility required | 8:00 AM to 6:00 PM | Monday to Friday Location: Cleveland Contract: Permanent and Locum options available Pay: Dependent on contract
Job Summary
We are seeking a reliable, motivated Receptionist to join our friendly and dynamic team at our busy surgery.
The ideal candidate will have excellent telephone and face-to-face communication skills, along with a passion for providing outstanding service to our patients.
This is a diverse role, where no two days are the same, so we’re looking for someone who thrives in a fast-paced environment and enjoys interacting with people.
Main Duties & Responsibilities
Patient Interaction: Answer telephone calls, face-to-face enquiries, and online queries. Assess patient needs and guide them to the appropriate services.
Appointment Scheduling: Use the EMIS clinical system to schedule appointments, manage queries, and maintain accurate appointment records. Full training on the EMIS system will be provided.
Administrative Support: Assist with general administrative tasks, including processing patient information, distributing messages, and providing support to the clinical team.
Team Collaboration: Act as the central point of contact for patients and work closely with both the clinical and administrative teams to ensure efficient service delivery.
General Reception Duties: Greet patients, assist with inquiries, and support the smooth running of the practice with various administrative tasks.
Key Skills & Experience Essential:
Experience of working with the general public.
Excellent communication skills (both written and verbal).
Strong IT skills (email, Word, etc.).
Good time management and organizational skills.
Ability to work independently and as part of a team.
Flexibility to work across a range of hours.
Experience in a GP practice or primary care setting.
Administrative experience in a healthcare environment.
Benefits:
Four weekly payroll runs
£250 Welcome Bonus
£250 training allowance
Excellent pay rates
Exceptional referral bonuses
Specialists mental health consultants offering single point of contact
Frequent notifications for upcoming opportunities via text and email
Ltd & PAYE payment options available
Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
FREE DBS disclosures provided via fast track online services
FREE Occupational Health Check and Immunisations
£150 Switching Bonus - If you’re unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
£250 Welcome Bonus – We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement.
£750 Referral Bonus – Simply refer your friend. If they get the role, we’ll give you up to £750.
To Apply: Please contact Eleanor: eleanor.binns@servicecare.org.uk | (01772) 208 963 ....Read more...
We are currently seeking a Receptionist/Admin Apprentice who will work in our clinic. This is the opportunity to gain your Business Admin Qualification while providing excellent communication to our customers. We are looking for someone who is passionate about what we do! Your day-to-day duties will include:
Greeting and assisting pregnant women.
Assisting the studio managers.
Attending phone calls, stock checking, bookkeeping.
Chaperone the customers when needed during scan.
We are looking for hard-working individuals to work in our Scan Clinic. This is a fantastic opportunity to develop your customer service, administration and time management skills. You will work part-time evenings and weekends.Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of the level 3 Business Admin qualification.Employer Description:Miracle Inside Diagnostic Scan Centre offers 2D 3D 4D Ultrasound Scans to its customers and makes a truly unique bonding experience with their unborn babies. Our expert service offers a relaxing and comfortable experience to an expectant parent by offering 2D Scan, 3D Scan, and 4D Baby Bonding Scans.Working Hours :Monday 9:30AM – 2:30PM, Tuesday – Thursday 12PM – 7PM, Friday 10AM-6PM & Saturday 9AM-5PM (35 hours per week, ROTA basis alternating days).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Initiative,Non judgemental,Patience....Read more...
We are currently seeking a Receptionist/Admin Apprentice who will work in our clinic. This is the opportunity to gain your Business Admin Qualification while providing excellent communication to our customers. We are looking for someone who is passionate about what we do! Your day-to-day duties will include:
Greeting and assisting pregnant women.
Assisting the studio managers.
Attending phone calls, stock checking, bookkeeping.
Chaperone the customers when needed during scan.
We are looking for hard-working individuals to work in our Scan Clinic. This is a fantastic opportunity to develop your customer service, administration and time management skills. You will work part-time evenings and weekends.Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of the level 3 Business Admin qualification.Employer Description:Miracle Inside Diagnostic Scan Centre offers 2D 3D 4D Ultrasound Scans to its customers and makes a truly unique bonding experience with their unborn babies. Our expert service offers a relaxing and comfortable experience to an expectant parent by offering 2D Scan, 3D Scan, and 4D Baby Bonding Scans.Working Hours :Monday 9:30AM – 2:30PM, Tuesday – Thursday 12PM – 7PM, Friday 10AM-6PM & Saturday 9AM-5PM (35 hours per week, ROTA basis alternating days).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Initiative,Non judgemental,Patience....Read more...
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistant to the practice team and project a positive friendly image to patients and other visitors, either in person or via the telephone.
To have a thorough knowledge of all practice procedures
To work in accordance of written protocols
Filing post in medical records
Scan/photocopy documents as requested
Processing Online consultation requests (AMGP)
Monitoring and processing the practice email
Receiving patients, consulting with members of practice team
Handing completed repeat prescriptions to patient and checking names and address.
Be able to cover all reception position as necessary
Process patient requests for today/future appointments from patients by telephone and in person.
Deal with visits/requests
Training:
Level 2 Customer Service Practitioner Apprenticeship standard
Training Outcome:
The candidate has the potential to continue building skills and continue to business administration qualification that would open doors to becoming experienced administrators withing the org including secretarial positions.
The right candidate has the potential to progress to leadership roles such as reception/admin supervisor- operational manager or practice manager.
Employer Description:Pemberton Surgery is a busy general practice with a patient population of 10,100 patients.
We are situated in a purpose-built health centre which is shared by 2 GP practices, community clinic and a dentist.
The practice team comprises of 4 GP partners, 1 salaried GP, 2 ANPs, 3 practice nurses, 1 HCA, Practice manager, Operations manager, Administration co-ordinator, Reception supervisor, part time Secretary and 11 admin/receptionist.
We are a very friendly, hardworking and supportive team who deals with the ever-changing face of general practice effectively.
We are active members of our Primary Care Network and are members of a GP federation.Working Hours :Monday to Friday
7.5 hours per day/ 37.5 hours per week – to work between the hours of 8am and 6.30 pm.
Half an hour paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Effective time management....Read more...
Office Receptionist duties:
Reception:
Providing a warm welcome to all. Dealing with telephone and face to face enquiries in an efficient and professional manner and providing hospitality for visitors
To maintain the security and safeguarding of the school by controlling access and ensuring the completion of relevant procedures i.e signing in, issuing of identification badges
To look after the school office and reception area ensuring that they are welcoming and tidy
General administration:
To undertake general office duties e.g. telephone calls, emails, ensuring that all messages are dealt with in a timely and accurate fashion and, where relevant, relayed to colleagues promptly; dealing with incoming and outgoing post, maintaining the school diary, recording minutes of meetings, co-ordinating school dinner orders, liaising with the kitchen/parents, co-ordination of school visits, etc.
Compliance, Data Management and Statutory Returns:
To assist with the maintenance and update of the school Management Information System (Scholarpack) and other online data storage, including producing reports when required
Ensure statutory returns are completed in a timely and accurate manner
Admissions, Attendance and Safeguarding:
To record pupil absences daily from parents
Administrate user access on SchoolPing, Safeguard, GDPR and National College
To assist with school admissions administration, under the direction of the Bursar
To provide admin support to the Headteacher, governors and other teachers, as required
Marketing, publicity and communications:
To update and maintain the school website, prepare newsletter and other publicity
Support the school’s use of Office 365, Teams etc; ensuring there are efficient internal communications
Health and Safety:
To act as Appointed Person for first-aid
To be a fire warden/marshal
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Regular workshops and visits to the workplace from an allocated College assessor
Training Outcome:
Ashcombe is part of the Kaleidoscope Multi Academy Trust which offers the potential to work across any of the other six schools should the need arise
Employer Description:Ashcombe School office is an exciting and dynamic place to work.
Our staff, families and children are extremely proud of their school We believe it’s a privilege to be part of this community. We have recently had a brand new £6 million extension built adding to our school making it a modern and spacious place to work.Working Hours :Monday - Friday, 9.30am - 4.30pm.
1 hour lunch break, coffee breaks to fit in with colleagues. Term Time OnlySkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
Support with receptionist duties
Typing of letters
Folding and sending letters out
Scanning patient correspondence
Booking appointments
Dealing with referrals
Supporting with patient calls to the department
Preparation for clinics
Supporting clinical team
Answering phones
Training:Alongside the onsite training you will receive as a new starter, you will undertake a Business Administrator Level 3 through Hawk Training.
The programme is delivered through virtual and face to face training and online learning delivered during working hours. You will have 6 hours per week protected study time.
It will include functional skills exams if you don’t have English & maths GCSE at Grade 4/C equivalent or above.Training Outcome:We would hope at the end of the apprenticeship, they will have gained enough experience, knowledge, exposure to various departments and confidence to apply for vacancies within the admin teams.Employer Description:Guy’s and St Thomas’s is one of the largest hospital trusts in the country, with around 13,200 staff; an annual turnover of more than £1.2 billion; and 1.2 million patient contacts a year. Their hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. They continue to build on these traditions and have a reputation for clinical, teaching and research excellence.
GSTT provide a full range of hospital services for their local communities and community services for patients in Lambeth and Southwark. They also provide specialist services for patients from further afield, including cancer, cardiac, kidney, women’s and orthopaedic services, and are home to the Evelina Children’s Hospital.
As an organisation they are committed to developing their services in ways that best suit the needs of patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that services can be offered in the evenings or at weekends. They also have a positive approach to corporate social responsibility and are keen to engage staff in an agenda that ranges from promoting environmental sustainability to the creation of local employment opportunities.
They are part of King’s Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between one of the world’s leading research-led universities and three of London’s most successful NHS Foundation Trusts. The AHSC is one of only five in the UK and consists of King’s College London and Guy’s and St Thomas’, King’s College Hospital and South London and Maudsley NHS Foundation TrustsWorking Hours :Monday to Friday 9am to 5pmSkills: IT skills,Organisation skills,Problem solving skills,Team working....Read more...
Throughout the following tasks accuracy, confidentiality and a professional approach are essential:
Work closely with the Practice Manager to provide general administrative support as required
Provide cover to our reception area as needed including but not limited to greeting clients and visitors in a professional manner, using appropriate greeting, respond to and process telephone calls, receive, record and relay telephone messages accurately and in a timely manner as required. Respond to client’s specific requests for information on services in a positive and professional manner by transferring the client to the appropriate Administrator
Process all deliveries and collections including but not restricted to Royal Mail, DX and local post on a daily basis
Support the property department with scanning, opening files and any other duties as required
Banking of cheques and cash as required
Copy and audio typing as required
Always remain professional
Adhere to all appropriate office administration procedures as detailed within the Office Operations Manual
Ensure confidentiality and security of all practice and client data - ensure GDPR requirements are always upheld
Support document retrieval as required
Provide break cover to the Receptionist each day
Undertake any relevant and specific training as required in support of the achievement of role and wider office objectives including completion of the L3Business Administration Apprenticeship
Use appropriate IT packages to achieve the above
Complete any other reasonable task, project or action as required in support of the overall aims and objectives of the department and wider organisation
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship will be delivered over 18-months, resulting in:
Level 3 Diploma in Business Administration
Employee Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
Training Outcome:
Upon successful completion of the apprenticeship, there will be a full-time position available
Beyond that, progression is dependent upon business need, performance and suitability of the apprentice and interest in an ongoing career within the firm
Employer Description:We are a professional, but friendly, customer focused law firm based in Lich Gates, in the heart of Wolverhampton City Centre. We provide specialist legal help and support on divorce and family matters, residential conveyancing and wills and probate.
We take our responsibilities as a local employer very seriously and appreciate the importance of a fair and supportive work environment whilst enabling our team to have fun at work. In return we seek to recruit and retain individuals with a passion for exceptional client services with everyone playing their part in ensuring our client’s needs are met with professionalism, integrity and sensitivity.
Our local community is also very important to us and we enthusiastically support business development initiatives, local charities and organisations and are actively involved in the Law SocietyWorking Hours :Monday - Friday, 8.45am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Positive attitude,Willingness to learn....Read more...
About the Role:
As an Apprentice Receptionist and Administration Assistant, you will be a key member of the BioEscalator team, managing reception and supporting the team’s administrative functions. You will gain hands-on experience in tasks such as handling enquiries, supporting financial processes and events and assisting with day-to-day operations. We seek motivated individuals with a passion for learning and a commitment to supporting others. Previous experience is not required - just a proactive and can-do attitude and a willingness to learn and take on new challenges.
What You Will Do:
(Full training will be provided as part of the apprenticeship)
Provide a professional welcome to all visitors and manage the day-to-day running of the reception.
Organise room bookings, parking, manage access rights and coordinate diary activities.
Support financial administration, including processing orders and maintaining office supplies.
Assist with event preparation and provide support on the day to ensure smooth delivery.
Help maintain up-to-date databases and general office organisation.
Please note that there is a more detailed Job Description on the University of Oxford jobs and vacancies page - vacancy reference 176480Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths (if required)
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles.
Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.
We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday
The core hours are 8.45am – 4.00pm with some flexibility with start and finish times.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,MS Excel, Outlook and Word,Proactive 'can-do' approach,Willing to learn new skills....Read more...
Customer Service Advisor/ Driver - Heathrow Airport - £13.15 Per Hour - Full Time Do you have driving experience? Do you pride yourself on excellent customer service? Would you like to work at Heathrow? If you answered yes to the above questions, then we may just have the role you have been looking for! An exciting opportunity has arisen for a Customer Service Advisor / Meet and Greet Driver who will be the face of our business, bringing outstanding customer service at Heathrow Airport. You will join a team that takes pride in their Customer Service and a company that takes pride in its people. As a Customer Service Advisor / Meet and Greet Driver, you will contribute to a passionate and friendly team working in a fast-paced setting. You'll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go above and beyond. Please note you will need to have had a full driving license for 3 years for insurance purposes.Administration / Receptionist experience would give the right candidate an advantage in this role. Could you bring your spark to our Team? Here's what you need to know before applying. What you’ll do
Certify valets are familiar with each cars controls and alarm systems before receiving from the customer. Ensure smooth and prompt handover of customers vehicle whilst storing keys securely. Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.Understand and be fully familiar with our systems and equipment.Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.Provide front line care in the event of equipment failure or customer distress.Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.Collaborate as part of a wider team.What you’ll bring
Evidence of strong communication and interaction with the publicFull UK Driver’s License held for over 3 yearsBasic IT Skills, MS Word, Office etc. Ability to multi-taskAble to work under pressureExcellent verbal communication (English)Smart and professional attitude Administration experience and skills - desirable So, could you be our Ideal Candidate?Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?Are you able to take initiative and make choices that are right for our customers?Do you have a desire to succeed in your role?We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today. We'd love to hear from you. We'll ensure you're rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to: What we’ll offer you
Hourly rate of £13.15 Shift Pattern 4 on 2 offDay and Night Shifts Availability Employee Discount Training and Development We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
