JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Education and Community Outreach Coordinator is responsible for the overall programming design, implementation, and evaluation, facilitating the professional development and continuous learning of new and existing employees. The Education and Community Outreach Coordinator will significantly contribute to achieving and maintaining company-wide, innovative programming supporting key initiatives, including education and apprenticeship opportunities, safety, and community outreach. The Education and Community Outreach Coordinator will be the point of contact for all RISE-related issues and coordinate communication between employees, stakeholders, and outside partners. The Education and Community Outreach Coordinator will build, strengthen, and maintain strategic partnerships to provide opportunities for existing employees and potential employees from traditionally underrepresented and underserved communities to participate in programs designed to expose them to career paths in the roofing industry.
ESSENTIAL DUTIES AND RESPONSIBILITIES: List the job's essential or principal functions and responsibilities. Include all critical aspects of the job -- whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals.
Responsible for developing, implementing, and overseeing all RISE program initiatives.
Actively strive to foster and maintain a workplace climate that is supportive and respectful of employees and creates a learning environment for students that encourages personal development, growth, and success.
Develop marketing messages and strategies to promote engagement and participation to elevate new and existing employees. Assist with the design and development of marketing and promotional materials. Ensure all communications reach different generations, diverse populations, and various levels of education.
Responsible for collecting and analyzing data, maintaining program records, and monitoring participant progress.
Continually measure the impact of activities and adapt and refine the program of delivery as necessary.
Establish metrics and benchmark data, develop reports for specific programs, and report outcomes to employees, stakeholders, and outside partners.
Create and maintain a database of outreach contacts to foster and develop collaborative partnerships.
Continually explore ways to develop new resources and partnerships.
Proactively identify potential barriers to participant success and collaborate with WTI and external agencies to deliver effective solutions.
Develop and manage a mentor program that inspires and supports new participants.
Deliver exceptional customer service to employees and external partners.
Create a participant satisfaction survey and annual program report.
Meet deadlines for all reports, data, publications, and budget requests.
Travel as needed to represent RISE/WTI at student and employee recruiting events, career fairs, conferences, and other similar gatherings (up to 50% travel).
Maintain working knowledge of emerging national trends and best practices in the industry, as well as in outreach, pre-college initiatives, and education related to employee success.
Collaborate with WTI management to continually develop and implement process improvements, aligning programming to meet current and future company needs.
Support WTI in advocacy, strategy, and community efforts.
May participate in community and education-related committees to further the goals of WTI Education and Community Outreach program(s).
Additional duties as assigned by the supervisor.
OTHER SKILLS AND ABILITIES:
Ability to work on multiple projects and responsibilities concurrently.
Strong analytical and problem-solving skills.
Comfortable managing difficult situations, showing high professional maturity, resiliency, and adaptability.
Ability to work both independently and in a highly collaborative manner.
Ability to establish priorities, goals, objectives, and timelines.
Appreciation for and sensitivity to equity, diversity, workplace culture, and community issues.
Creativity, ability to navigate ambiguity, and resourcefulness.
Ability to provide efficient, timely, reliable, and courteous service in all interactions.
Capacity to build and maintain effective professional relationships.
Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.).
Strong computer skills, including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.)
Must be able to travel up to 50%
This is a hybrid role working in the office a minimum of two days per week. Apply for this ad Online!....Read more...
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday. You will work three waking night shifts (10-hour shifts) and one day shift (9AM - 5PM/10AM - 6PM) per week.Temporary cover is required until the end of March 2027.
In this position, you will be expected to;
- Lead the mobilisation and day-to-day operation of the Cold Weather Shelter, ensuring staffing, systems and operational arrangements enable a safe and effective response throughout the winter period.
- Lead, motivate and develop the CWS Coordinator, Shift Leads, Night Support Workers and temporary colleagues, creating a cohesive team with clear expectations and shared purpose.
- Coordinate recruitment, induction and deployment of the winter workforce, ensuring appropriately skilled staff are available to meet changing service demand
- Embed trauma-informed and psychologically informed approaches, supporting staff to understand how trauma, exclusion and multiple disadvantage may affect behaviour and engagement.
- Provide regular supervision, reflective practice and development opportunities that strengthen staff confidence, capability and wellbeing.
- Provide strong oversight of safeguarding, ensuring concerns are identified, responded to, recorded and escalated appropriately.
- Oversee accommodation, engagement, wellbeing and safeguarding outcomes, identifying where further intervention or partnership support is required.
- Ensure clients remain connected with relevant outreach, housing, health and community services to support continuity of care and move-on.
- Work within agreed budgets and delegated authority, identifying and escalating emerging financial or performance pressures.
- Work collaboratively with outreach, housing, health and community partners to support coordinated responses for people accessing the shelter
To apply for this role, you must have;
- Significant experience of managing services supporting people experiencing homelessness, rough sleeping or multiple disadvantage, including supported housing, outreach or other relevant settings.
- Experience of leading, motivating and developing staff teams within a demanding service environment, including managing performance and supporting staff wellbeing.
- Strong knowledge and practical experience of safeguarding adults, risk management and responding effectively to incidents and serious concerns.
- Experience of implementing trauma-informed and psychologically informed approaches and translating these principles into day-to-day service delivery.
- Experience of overseeing high-quality case management, support planning, recording and quality assurance processes that improve outcomes for clients.
- Experience of working within contractual and performance frameworks, using data and service information to understand performance and drive improvement.
- Knowledge or experience of emergency accommodation, severe weather provision or service responding to rough sleeping would be advantageous.
- Ability to provide calm, confident and visible leadership, making sound decisions and maintaining effective oversight in a fast-moving night-time service.
- Ability to build credible and collaborative relationships with commissioners, statutory services, voluntary sector partners and colleagues across different disciplines.
- Strong organisational and analytical skills, with the ability to balance staffing, performance, quality and financial priorities while maintaining a clear focus on the experience and outcomes of clients.....Read more...
The successful candidate will be required to work 37.5 hours per week. You will work three waking night shifts across Saturday - Wednesday (10-hours shift), and one day shift on Friday (9AM - 5PM/10AM - 6PM). Temporary cover is required for approximately 2-3 months.
Please note: You will be required to work across two services in the Victoria and Kilburn areas. On Fridays, you have the option to work from home, and equipment will be provided.
In this position, you will be expected to;
- Lead the mobilisation and day-to-day operation of the Cold Weather Shelter, ensuring staffing, systems and operational arrangements enable a safe and effective response throughout the winter period.
- Lead, motivate and develop the CWS Coordinator, Shift Leads, Night Support Workers and temporary colleagues, creating a cohesive team with clear expectations and shared purpose.
- Coordinate recruitment, induction and deployment of the winter workforce, ensuring appropriately skilled staff are available to meet changing service demand
- Embed trauma-informed and psychologically informed approaches, supporting staff to understand how trauma, exclusion and multiple disadvantage may affect behaviour and engagement.
- Provide regular supervision, reflective practice and development opportunities that strengthen staff confidence, capability and wellbeing.
- Provide strong oversight of safeguarding, ensuring concerns are identified, responded to, recorded and escalated appropriately.
- Oversee accommodation, engagement, wellbeing and safeguarding outcomes, identifying where further intervention or partnership support is required.
- Ensure clients remain connected with relevant outreach, housing, health and community services to support continuity of care and move-on.
- Develop effective relationships with Westminster City Council and contribute to contract monitoring and service review arrangements.
- Work within agreed budgets and delegated authority, identifying and escalating emerging financial or performance pressures.
- Work collaboratively with outreach, housing, health and community partners to support coordinated responses for people accessing the shelter
To apply for this role, you must have;
- Significant experience of managing services supporting people experiencing homelessness, rough sleeping or multiple disadvantage, including supported housing, outreach or other relevant settings.
- Experience of leading, motivating and developing staff teams within a demanding service environment, including managing performance and supporting staff wellbeing.
- Strong knowledge and practical experience of safeguarding adults, risk management and responding effectively to incidents and serious concerns.
- Experience of implementing trauma-informed and psychologically informed approaches and translating these principles into day-to-day service delivery.
- Experience of overseeing high-quality case management, support planning, recording and quality assurance processes that improve outcomes for clients.
- Experience of working within contractual and performance frameworks, using data and service information to understand performance and drive improvement.
- Knowledge or experience of emergency accommodation, severe weather provision or service responding to rough sleeping would be advantageous.
- Ability to provide calm, confident and visible leadership, making sound decisions and maintaining effective oversight in a fast-moving night-time service.
- Ability to build credible and collaborative relationships with commissioners, statutory services, voluntary sector partners and colleagues across different disciplines.
- Strong organisational and analytical skills, with the ability to balance staffing, performance, quality and financial priorities while maintaining a clear focus on the experience and outcomes of clients.....Read more...
Exceptional remote opportunity for a multi-skilled professional to drive operations and marketing excellence from the Philippines. Dive into the dynamic world of UK recruitment where your administrative expertise meets creative marketing flair. This remote position offers the perfect blend of structured business operations and innovative digital marketing within an award-winning talent platform that's revolutionising how professionals connect with career opportunities. Company Overview Join The Opportunity Hub UK, a pioneering recruitment platform that's reshaping the hiring landscape through video introductions and skilled matchmaking. As the UK's leading inclusive employability platform, we connect exceptional talent across industries whilst maintaining the human touch in an increasingly AI-driven world. Our innovative approach has helped thousands of professionals find their perfect career match, with a community spanning over 197,000 talented individuals from diverse backgrounds. Role Overview This multifaceted position sits at the heart of our operations, combining essential business administration with creative marketing execution. You'll play a crucial role in candidate management whilst driving our digital presence forward through compelling content and strategic communications. As part of our close-knit team, you'll have direct impact on both candidate experience and brand growth. Here's what you'll be doing:Process and manage candidate applications with meticulous attention to detail, ensuring smooth progression through our recruitment pipelineConduct thorough candidate screening calls, gathering essential qualification information and assessing suitability for client opportunitiesSupport application workflows and database management to maintain accurate candidate records and tracking systemsDevelop and implement marketing calendars across multiple channels, coordinating blog content, social media campaigns and newsletter distributionCreate visually appealing marketing materials using Canva and AI tools, adhering to brand guidelines whilst maintaining creative innovationExecute CRM marketing strategies, nurturing candidate and client relationships through targeted communications and personalised outreach campaignsHere are the skills you'll need:2-3 years proven experience in business administration or recruitment support, with strong process management capabilitiesExcellent telephone manner and communication skills for conducting professional candidate screening interviewsAdvanced proficiency in digital marketing tools including Canva, social media platforms, and email marketing systemsExperience with CRM systems and database management, maintaining accurate records and generating insightful reportsCreative mindset with strong attention to detail, capable of producing high-quality marketing materials that align with brand standardsSelf-motivated and organised approach to remote working, with ability to manage multiple priorities and meet deadlines consistentlyWork Permissions Candidates must be based in the Philippines with reliable internet connection. This is a fully remote position with flexible working arrangements. Key perks and benefits:Competitive monthly salary ?25,000-?40,000 monthly. depending on experience and performanceFully remote working arrangement with flexible hours to suit work-life balanceOpportunity to work with a leading UK recruitment platform and gain valuable international experienceProfessional development support including access to online training and skill-building resourcesCollaborative team environment with regular virtual meetings and team-building activitiesExposure to cutting-edge recruitment technology and innovative marketing strategiesWhy Choose a Career in Remote Recruitment Support? The recruitment industry continues evolving rapidly, embracing digital transformation and innovative approaches to talent acquisition. Remote roles in this sector offer exceptional opportunities for professional growth, allowing you to develop expertise in both operational excellence and creative marketing. With companies increasingly valuing diverse, international teams, your skills in supporting global recruitment processes whilst executing digital marketing strategies will become increasingly valuable. This role provides the perfect foundation for building expertise in candidate management, digital communications, and international business operations. This exciting Business Support & Marketing Coordinator opportunity is brought to you by The Opportunity Hub UK - where exceptional talent meets outstanding opportunities.....Read more...
