Optical Assistant
Location: Walton-on-Thames, SurreySalary: Up to £27,000Hours: Full time | 9:30am – 6:00pm
About the Opportunity
We’re recruiting on behalf of a highly regarded optical practice in Walton-on-Thames for an experienced Optical Assistant to join their established, patient-focused team.
This is a modern, state-of-the-art practice with an excellent reputation locally, led by a fantastic Director who genuinely invests in their people. We’ve partnered with this business for years and have successfully placed a number of candidates here — many of whom have gone on to thrive long-term within the team.
The environment is supportive, professional, and friendly, with a strong emphasis on quality care and development, not pressure.
The Role
As an Optical Assistant, you’ll play a key role in delivering an outstanding patient journey from start to finish.
Your responsibilities will include:
Providing a high-quality dispensing service
Pre-screening, collections, adjustments, and repairs
Supporting the smooth day-to-day running of the practice
Delivering exceptional customer care at every touchpoint
Working closely with a close-knit, experienced team
Supporting patients with confidence, care, and professionalism
About You
This role would suit someone who:
Has previous experience working within optics
Is calm, confident, and comfortable communicating with patients
Takes pride in delivering a consistently high level of service
Is eager to learn, develop, and progress within optics
Enjoys working in a busy, patient-focused environment
Is a reliable, positive team player
What’s On Offer
Salary up to £27,000
Rewarding bonus scheme
Full-time hours: 9:30am – 6:00pm
A supportive, experienced leadership team
A friendly, professional working environment
Excellent long-term development opportunities
The chance to join a practice with a genuinely strong team culture
How to Apply
To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the 'Apply' link or get in touch via WhatsApp for more information.....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Apprentices without Level 2 English will need to achieve this level prior to taking the End-Point Assessment
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend work (days and times to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant apprenticeship standard
End-Point Assessment (EPA)
Functional Skills in English if required
Full-time 5 out of 7 days- including weekend working
Daily on-the-job training in-store - no college to attend
Training provider- Specsavers Optical Superstores Limited
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working (days and times to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Apprentices without Level 2 English will need to achieve this level prior to taking the End-Point Assessment
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend work (days and times to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard
Functional Skills (if required)
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you.Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working (days and times to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard
Functional skills in English if required
End-Point Assessment (EPA)
Full-time 5 out of 7 days- including weekend working
Daily on-the-job training in store- no college to attend
Training provider- Specsavers Optical Superstores Limited
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working (days and times to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant Apprenticeship Standard
Functional Skills (if required)
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working (days and times to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard
End-Point Assessment (EPA)
Functional Skills in English, if required
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed (TBC).Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in-store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Level 1/2 Functional Skills in English (if required)
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
Once you have completed the Apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working (days and times to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Optical Assistant Job – Chesham – Independent Opticians
Location: Chesham Salary: £28,000 – £32,000 Working Hours: 4 or 5 days per week (including Saturdays)
We are recruiting for an Optical Assistant to join a well-established independent opticians in Chesham. This is a great opportunity to work in a patient-focused environment with a strong community reputation.
The practice is known for delivering a personalised optical service, with a focus on quality dispensing, tailored recommendations and building long-term relationships with patients. You’ll be working with leading lens suppliers including Zeiss and Essilor, supporting a mid to high-end dispensing environment with frames to suit a wide range of budgets and styles.
Optical Assistant Role
Assist patients in selecting frames and lenses suited to their needs and lifestyle
Support the Optometrist and Dispensing Optician to ensure a smooth patient journey
Provide frame styling advice and general dispensing support
Deliver excellent levels of customer care throughout the patient experience
Carry out pre-screening tests and support with day-to-day practice duties
Maintain accurate records and support with administrative tasks
The Practice
Independent opticians in Chesham with a strong local reputation
Focus on patient care, longer appointments and attention to detail
Mid to high-end dispensing with a wide choice of frames
Work with premium lens suppliers including Zeiss and Essilor
Supportive and experienced team environment
Working Hours
4 or 5 days per week
Monday to Friday: 9:00am – 5:30pm
Saturday: 8:15am – 3:30pm
1 hour lunch break (45 minutes on Saturdays)
Salary and Benefits
£28,000 – £32,000 depending on experience
Annual pay reviews
Free parking available nearby
Requirements
Previous optical experience is essential
Patient focused with a friendly and professional approach
Confident supporting dispensing and frame styling
Excellent communication and customer care skills
If you are an Optical Assistant looking to join an independent opticians in Chesham that focuses on patient care and quality dispensing, we would love to hear from you.
Apply now or contact the team at Zest Optical for more information.
....Read more...
This is a fantastic and unique opportunity to embark on a journey towards a great career. Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice. Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language. It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as it's perfect for those who love to make a real difference in other people's lives.
The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision
Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses
Adjusting customers spectacle frames using the correct tools to ensure stability and comfort
Basic frame repairs
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements
Ordering prescription glasses and contact lenses in for the customer
Correct completion of NHS paperwork and written records in-line with company procedures
Making follow up appointments for customers
Use a focimeter to find the prescription from spectacles
Communicate contact lenses suitability, features and benefits
Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing
Explaining offers and products to customers
Taking payments from customers
Being able to problem solve with basic optical concerns
Understanding business KPIs and how they affect the practices profitability
Training Outcome:
The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management, you could complete a management course
Practice ownership, you could go into business yourself, partnership or franchise
Employer Description:At Vision Express we provide an Advanced Eye Test, that checks eyesight and eye health. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind.Working Hours :Monday - Friday, 9.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
